Espresso Machine KES6403, KES6404, KES6503, KES6504
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PARTS AND FEATURES
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Milk |
Coffee |
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Pitcher |
Scoop |
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Tamper |
Single wall |
Single wall |
Double wall |
Double wall |
1 shot |
2 shot |
1 shot |
2 shot |
1Water tank (Capacity: 47 ounces)
2Water tank handle
3Water tank lid
4Cup warmer
5Drip tray plate
6Drip tray
7Main power On/Off switch
8Steam wand
9Steam wand release button
10Portafilter (58 mm)
11Mode button : Espresso
:Steam
:Hot Water
12Dose button : 1 (1 shot)
:2 (2 shot)
13Clean cycle button
14Start/Cancel button
15Empty drip tray indicator
16Group head
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PRODUCT SAFETY
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IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including the following:
1.Read all instructions.
2.Do not touch hot surfaces. Use handles or knobs.
3.Close supervision is necessary when any appliance is used by or near children.
4.To protect against fire, electric shock, and personal injury do not immerse cord, plugs, or appliance in water or other liquids.
5.Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning.
6.Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or is dropped or damaged in any manner. Contact the manufacturer at their customer service telephone number for information on examination, repair, or adjustment.
7.The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or personal injury.
8.Do not use the appliance outdoors.
9.Do not let cord hang over edge of table or counter, or touch hot surfaces.
10.Do not place on or near a hot gas or electric burner, or in a heated oven.
11.Always turn the appliance off, then plug cord into the wall outlet. To disconnect, turn the appliance off, then remove plug from wall outlet.
12.Do not clean the Espresso Machine with abrasive cleaners, steel wool, or other abrasive materials.
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PRODUCT SAFETY
13.Use extreme caution when using hot steam.
14.Do not use appliance for other than intended use.
15.Irritation to skin or eyes can occur if they come into contact with the descaling solution. Avoid skin and eye contact. Rinse off descaling solution with clean water. Obtain medical advice after eye contact.
16.Damage to delicate surfaces can occur after contact with the descaling solution. Remove any splashes immediately.
17.WARNING: To avoid the risk of injury, do not open the brew chamber during the brew process.
SAVE THESE INSTRUCTIONS
This product is designed for household use only.
ELECTRICAL REQUIREMENTS
Voltage: 120 VAC
Frequency: 60 Hz
Wattage: 1460 Watts
NOTE: If the plug does not fit in the outlet, contact a qualified electrician or service person. Do not modify the plug in any way. Do not use an adapter.
Do not use an extension cord. If the power supply cord is too short, have a qualified electrician or service person to install an outlet near the appliance.
The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.
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GETTING STARTED
First, clean all parts and accessories (See “Care and Cleaning” section).
Place the Espresso Machine on a dry, flat, level surface such as a countertop or table.
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Fill the Water tank with fresh water |
Insert the Steam wand until you hear a click. |
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(max. 47 ounces). Replace the Water tank lid. |
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IMPORTANT: Distilled water or mineral water can damage the Espresso Machine. Do not use either to brew espresso.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet.
Do not remove ground prong. Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
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3
Plug into a grounded 3 prong outlet. Press the Main power switch to “ON (-)”.
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The machine automatically pumps water into the heater and starts heating. When lights stop blinking, the Espresso Machine is ready for use.
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GETTING STARTED
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To rinse the Group head, place a container under the Group head. Toggle the Mode button to select Espresso. Toggle Dose button to 1 and press button.
The machine will flush water through the Group head and automatically stop when the cycle is complete.
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2 |
To rinse the Steam wand, direct the Steam wand towards the Drip tray or into a cup. Then, toggle the Mode button to select Hot Water and press button to start.
Allow water to flow for 3 to 5 seconds then, press button to stop.
PRODUCT USAGE
BREWING ESPRESSO
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Select desired Filter basket (see Basket selection chart). Press the Filter basket into the Portafilter until it clicks into place.
Fill the Filter basket with fine Espresso coffee grounds (see Basket selection chart for dosing recommendations).
BASKET SELECTION CHART
Basket type |
Shot |
Dose (gram) |
Use for |
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Single wall |
1 shot |
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10 - 12 |
Freshly ground whole bean coffee |
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Single wall |
2 shot |
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18 - 20 |
Freshly ground whole bean coffee |
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Double wall |
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1 shot |
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10 - 12 |
Pre-ground coffee |
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Double wall |
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2 shot |
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18 - 20 |
Pre-ground coffee |
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PRODUCT USAGE
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Tap the Portafilter to level the ground coffee bed and rest on a flat surface.
Use the Tamper to tamp down the ground coffee. Sweep excess coffee grinds from the rim.
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Position the Portafilter under the Group head with the handle align to unlock. Raise the Portafilter into the Group head and twist to the right side to lock.
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1 |
2 |
Toggle the Mode button to select Espresso. Toggle the Dose button to select desired number of shots 1 (~ 1 ounce) or
2 (~ 2 ounces).
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1 2
Press |
button to run selected Espresso |
cycle. |
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NOTE: Do not remove the Portafilter when brewing.
TIP: Shot duration should be between 20-30 seconds for 1 and 2 shot selections.
-If less than 20 seconds: decrease grind size and/or increase tamp pressure.
-If more than 30 seconds: increase grind size and/or reduce tamp pressure.
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12/30/2019 9:32:28 AM |
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PRODUCT USAGE
USING THE STEAM MODE FOR MILK
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Toggle the Mode button to select Steam. The machine will automatically start heating, indicated by the flashing Steam light. The Steam light will go solid when machine is ready for steaming.
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Fill the Milk pitcher with desired amount of cold milk.
TIP: Fill to bottom of the pour spout.
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Angle the Steam wand towards the Drip tray or into a cup. Press button to start. Once water turns to steam, press button to stop.
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Adjust the Steam wand to desirable position. Submerge the tip of the Steam wand just below the surface of milk in the Milk pitcher.
Press button to initiate the steam.
Froth until desired level of foam and temperature is reached. To stop the steam, press button again.
To avoid splattering, wait until the steam stops before removing the Steam wand from the milk.
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PRODUCT USAGE
USING HOT WATER FEATURE
The Steam wand can also dispense hot water which is great for an americano, tea, hot chocolate, etc. You can also use hot water to pre-heat cups.
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Toggle the Mode button to select Water. Place a cup under the Steam wand.
NOTE: You can pause the cycle by pressing before the cycle complete.
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1 2
Press Dose button to select the volume of water 1 (~ 4 ounces) or 2 (~ 6 ounces). Press button to start water cycle. Water flows out from the Steam wand.
button to stop the flow of water
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PROGRAMING FUNCTION
The Espresso Machine is equipped with programing functionality. Any customized settings will be saved even in the event power is lost to the machine.
PROGRAMING THE ESPRESSO AND HOT WATER AMOUNT
1 |
1 2
To change pre-programmed Espresso Volume for 1 or 2: Toggle the Mode button to select Espresso. Select the dose you desire to program (1 or 2). Press and hold button until desired espresso amount is reached in your cup.
While programing your selected dose, the dose and the button lights will blink. Lights will stop blinking when programing is complete.
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1 2
To change pre-programmed Water Volume for 1 or 2: Toggle the Mode button to select Water. Select the dose you desire to program (1 or 2). Press
and hold |
button until desired water |
amount is reached in your cup.
While programing your selected dose, the
dose and the |
button light will blink. |
Lights will stop blinking when programing is complete.
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PROGRAMING FUNCTION
TIP: To restore all factory settings, Press and Hold “Dose button” for 3 seconds. Changing the factory default Espresso or Water Volumes may impact the intended performance of the machine.
PROGRAMING THE WATER TEMPERATURE AND WATER HARDNESS
1 |
1 2
2
To change pre-programmed Water Temperature: Toggle the Mode button to select Espresso, press and hold for 3 seconds.
The indicator lights will show the default factory setting or previous saved setting (see Indicator light chart for reference).
Toggle the Mode button between Low-Mid- High to select desired temperature.
To save your selection, press |
button or |
wait for 10 seconds. |
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1 2
2
To change pre-programmed Water Hardness: Toggle the Mode button to Water, Press and hold for 3 seconds.
The indicator lights will show the default factory setting or previous saved setting (see Indicator light chart for reference).
Toggle the Mode button between Low- Mid-High to select desired water hardness.
To save your selection, press |
button |
or wait for 10 seconds. |
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INDICATOR LIGHT CHART
Water Temperature or Water Hardness
Low
Medium
High
NOTE: Water Hardness - Low: 0 to 60 ppm Medium: 60 to 120 ppm High: more than 120 ppm
TIP: To restore all factory settings, Press and Hold “Dose button” for 3 seconds. All indicator lights will blink indicating that all settings are restored.
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CARE AND CLEANING
For best results, regularly clean the Espresso Machine and accessories.
IMPORTANT: Unplug the Espresso Machine before cleaning. Allow the Espresso Machine and accessories to cool down.
NOTE: Do not use abrasive cleansers or scouring pads when cleaning the Espresso Machine, parts, or accessories. Do not immerse the Espresso Machine or cord in water or other liquids.
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When the Drip tray indicator rises and |
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becomes visible above the surface of the |
Wipe the Espresso Machine housing and |
Drip tray plate, empty the Drip tray and |
Group head with a clean soft damp cloth. |
rinse with warm water. |
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Wash the Drip tray, Portafilter, Filter baskets, Milk pitcher, and Drip tray plate in warm, soapy water and rinse with clean water. Dry with a soft cloth.
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Clean the Steam wand after every use. Toggle the Mode button to select Water. Position the Steam wand over Drip tray or
into a cup. Press |
button, wait 3 to 5 |
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seconds. |
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Press |
button to stop. Wipe down |
Steam wand exterior with a soft damp cloth.
NOTE: To remove the Steam wand press the Steam wand release button.
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12/30/2019 9:32:30 AM |
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CARE AND CLEANING
DESCALING THE ESPRESSO MACHINE
The descaling program enables simple and effective descaling of your Espresso Machine. Descale the Espresso Machine regularly, but a minimum whenever the “Clean ()” indicator is blinking. The frequency of descaling depends on the hardness of the water in your region. Therefore, it is important to program the Espresso Machine according to the water hardness level of your location.
NOTE: The descaling process runs in 4 phases, takes approximately 10 minutes and must be completed before next use. At any time during the descaling program you can pause the cycle by pressing button. And, resume too by pressing button.
IMPORTANT: Only use descaling solution intended for Espresso Machines.
SET UP OF GROUP HEAD DESCALING
1 |
Water
Descaling solution
Fill 8.5 ounces water and 4.25 ounces descaling solution inside the Water tank.
NOTE: The clean cycle is designed to run as per the above mentioned water and descaling solution volumes.
The cycle cannot be completed with any less volume than mentioned above.
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Phase 1: Place a container (~ 17 ounces) on the Drip tray below the Group head. Press the Clean cycle () button for 3 seconds or until Clean light is solid. Then, press button to start first phase of decalcification cycle.
Start/Cancel ( ) will blink fast after the first phase is complete. Empty the container.
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Phase 2: Place the container (~ 17 ounces) below the Steam wand. Then, press button. Start/Cancel ( ) will blink fast after the second phase is complete. Empty the container.
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Phase 3: Place the container (~ 17 ounces) below the Steam wand. Empty, rinse and refill the Water tank with fresh water to Max fill line. Replace the Water tank. Press button.
Start/Cancel ( |
) will blink fast after the |
third phase is complete. Empty the container.
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CARE AND CLEANING |
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Phase 4: Place the container (~ 17 ounces) on the Drip tray below Group head. Then, press button. Clean light and button light will blink fast after the fourth and final phase is complete. Empty the container.
Press |
button to complete the Clean |
cycle. Machine will go back into heating mode.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, use and store your Espresso Machine where it will not freeze. Because some water remains inside the unit, freezing can damage the product. If storing or moving during freezing weather, purge your Espresso Machine.
To purge the Espresso Machine, ensure Steam wand is attached and Water tank is at least half full.
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Place a cup under the Steam wand nozzle. |
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Turn the Espresso Machine On, toggle the Mode button to Steam. Press |
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button. Once |
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steam exits the Steam wand for approximately 10 seconds, remove Water tank and allow |
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remaining water in the machine to exit through the Steam wand. |
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3.Purging cycle will be complete once Espresso Machine stops and the Water mode will blink.
4.Turn the Main power On/Off (-) button to Off. Empty and re-install Water tank. Then, unplug the Espresso Machine.
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TROUBLESHOOTING GUIDE
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet.
Do not remove ground prong. Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical shock.
Problem |
Solution |
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Check if the Espresso Machine is securely plugged into a |
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grounded 3 prong outlet. |
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Espresso Machine will not |
Check to see if the Main power On/Off switch is turned on. |
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start |
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If you have a circuit breaker box, then make sure the circuit is |
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closed. |
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Coffee is ground too finely. Use slightly coarser grind. |
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Espresso flows slowly or |
Coffee tamped too hard. Use slightly lighter tamp between |
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30-40 lb or 15-20 kg of force. |
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only drips |
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Filter basket can be blocked. Use a pin to unblock the hole(s). |
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Machine might need to be descaled. Refer to the “Descaling the |
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Espresso Machine” section. |
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Coffee is ground too coarsely. Use slightly finer grind. |
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Espresso flows too quickly |
Not sufficient coffee in the filter basket. Increase dose of coffee. |
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Refer to the “Basket selection chart” section. |
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Coffee tamped too softly. Use slightly firmer tamp between |
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30-40 lb or 15-20 kg of force. |
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Portafilter is not inserted in the Group head properly. Ensure the |
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Portafilter is completely inserted and rotated until the handle is |
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Espresso flows over the |
aligned to the lock icon. |
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There are coffee grounds around the rim of the filter basket. |
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edge of the Portafilter |
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Swipe excess coffee to ensure proper seal in the Group head. |
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Too much coffee in the filter basket. Use lower dose of coffee. |
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Refer to the “Basket selection chart” section. |
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Steam wand is not |
Operating temperature has not been reached. Allow the machine |
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producing hot water/ |
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to reach to the operating temperature. |
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steam |
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Steam wand is partially blocked. Remove Steam wand from |
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Steam/hot water flows |
Espresso Machine. Soak in cleaning solution and use a pin to |
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clear out the hole and rinse with clear water. |
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slowly from Steam wand |
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Machine might need to be descaled. Refer to the “Descaling the |
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Espresso Machine” section. |
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TROUBLESHOOTING GUIDE
Problem |
Solution |
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Coffee is ground too coarsely. Use slightly finer grind. |
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No Crema is being |
Coffee tamped too softly. Use slightly firmer tamp between |
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30-40 lb or 15-20 kg of force. |
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produced |
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Single wall filter basket might have been used with pre-ground |
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coffee. Please see the “Basket selection chart” section. |
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Knocking/pumping sound |
The Espresso Machine is going through a normal operation, |
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occurs during espresso, |
therefore no action is required. |
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steam, or hot water cycle |
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All Mode/Dose lights are |
Machine is in protection mode to avoid the pump from over |
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blinking |
heating. Turn Off the machine for 7.5 minutes. |
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The Steam light and all |
Machine is in the protection mode to avoid from overheating. |
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Dose lights are blinking |
Turn Off the machine for 10 minutes. |
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Ensure water is in the Water tank and ensure Water tank is |
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properly assembled. |
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Water light continuously |
Steam wand is blocked. Remove it from Espresso Machine and |
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blinks |
thoroughly clean it. |
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Coffee puck is too dense, adjust to larger grind size. |
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If using a Double wall basket, then clean exit hole with a pin. |
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All lights are blinking at |
Turn off the Espresso Machine and unplug for approximately |
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10 seconds. Then, plug back in and restart the machine. |
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the same time |
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If problem persist call service. |
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If the problem is not due |
See the “Arranging for Service” chapter in the “Warranty and |
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service” section. Do not return the Espresso Machine to the |
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to one of the above items |
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retailer as they do not provide service. |
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WARRANTY AND SERVICE
KITCHENAID® ESPRESSO MACHINE WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA, PUERTO RICO, AND CANADA
This warranty extends to the purchaser and any succeeding owner for KitchenAid Espresso Machine operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.
Length of Warranty: |
One Year Full Warranty from date of purchase. |
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KitchenAid Will Pay |
Hassle-Free Replacement of your Espresso Machine. |
for Your Choice of: |
See the next page for details on how to arrange for |
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service, or call the Customer eXperience Center |
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toll-free at 1-800-541-6390. |
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OR |
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The replacement parts and repair labor costs to correct |
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defects in materials and workmanship. |
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Service must be provided by an Authorized |
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KitchenAid Service Center. |
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KitchenAid Will |
A. Repairs when your Espresso Machine is used in |
Not Pay for: |
other than normal single family home use. |
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B. Damage resulting from accident, alteration, |
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misuse or abuse. |
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C. Any shipping or handling costs to deliver your Espresso |
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Machine to an Authorized Service Center. |
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D. Replacement parts or repair labor costs for |
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Espresso Machine operated outside the 50 United |
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States, District of Columbia, Puerto Rico, |
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and Canada. |
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO TWO YEAR, OR THE SHORTEST PERIOD ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province.
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