KitchenAid KEMS307D, KEMS377D User Manual

Use and Care Guide

Table of Contents

(complete) .................2

A Note to You...............3

Microwave Oven

Safety.........................4-6

Getting to Know Your

Microwave Oven .......... 7

Microwave Cooking....20

Cooking with CRISP

and BROIL ..................40

Caring for Your

Microwave Oven ........ 46

Cooking Guide ...........48

NOTE: Use and care instructions for the lower

oven are provided in a separate manual.

KITCHENAID* Upper Microwave

Ovens with Broil Element

Questions and

Answers...................... 52

Troubleshooting ........ 54

Requesting Assistance

or Service.................... 56

Index ........................... 59

Warranty .....................60

In the U.S.A. for assistance or service,
call the Consumer Assistance Center:

1-800-422-1230

In Canada for assistance or service,

see page 57.

PART NO. 4451400

Models: KEMS377D KEMS307D

T

able of Contents

A Note to You ........................................... 3

Microwave Oven Safety ........................ 4-6

Important safety instructions ................ 4

Precautions to avoid possible exposure

to excessive microwave energy............ 5

Electrical requirements ......................... 6

Getting to Know Your Microwave Oven... 7

How your microwave oven works ......... 7

For the best cooking results.................. 9

Radio interference ................................ 9

Testing your microwave oven............... 9

Testing your dinnerware

or cookware ........................................ 10

Operating safety precautions.............. 10

Electrical connection........................... 12

Microwave oven features.................... 13

Control panel features ........................ 14

Utensils ............................................... 16

Setting the clock ................................. 17

Using the Minute Timer....................... 18

Using EASY MINUTE ......................... 19

Microwave Cooking ............................... 20

Cooking at high cook power ............... 20

Cooking at different cook powers ....... 21

Cooking in stages ............................... 23

Using CUSTOM REHEAT .................. 26

Custom reheat chart ........................... 26

Using CUSTOM DEFROST................ 31

Custom defrost chart .......................... 31

Defrosting tips..................................... 34

Popping popcorn................................. 34

Using CUSTOM COOK ...................... 35

Custom cook chart.............................. 36

Using KEEP WARM............................ 39

Cooking with CRISP and BROIL ........... 40

To get the best cooking results .......... 40

Using CRISP....................................... 40

Using BROIL....................................... 42

Using code pads................................. 44

Using help prompts.............................. 45

Caring for Your Microwave Oven ......... 46

Cooking Guide........................................ 48

Reheating chart .................................. 48

Microwave cooking chart .................... 49

Cooking tips........................................ 50

Questions and Answers ........................ 52

Troubleshooting..................................... 54

Requesting Assistance or Service ....... 56

Index........................................................ 59

Warranty.................................................. 60

2

A

Note to You

Thank you

KitchenAid designs the best tools for the most important room in your house.
To ensure that you enjoy many years of trouble-free operations, we developed this
Use and Care Guide. It contains valuable information concerning how to operate
and maintain your new appliance properly and safely. Please read it carefully.

Also, please complete and mail the enclosed Product Registration Card.

Please record your model’s information.

If you need assistance or service, first see
the “Troubleshooting” section of this book.
After checking “Troubleshooting,” additional
help can be found by checking the “Re­questing Assistance or Service” section.

When calling, you will need to know your
appliance’s complete model number and
serial number. You can find this information
on the model and serial number plate (see
diagram in the “Getting to Know” section).

Keep this book and the sales slip together in
a safe place for future reference. You must

provide proof of purchase or installation
date for in-warranty service.

for buying a KITCHENAID* appliance!

Model Number __________________________
Serial Number __________________________
Purchase/

Installation Date ________________________
Builder/Dealer

Name _________________________________
Address _______________________________
Phone _________________________________

3

M

icrowave Oven Safety

Your safety and the safety of others is very important.

We have provided many important safety messages in this manual and on your
appliance. Always read and obey all safety messages.

This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the

word “DANGER” or “WARNING.” These words mean:

You will be killed or seriously injured

wDANGER

wWARNING

All safety messages will identify the hazard, tell you how to reduce the chance of injury,
and tell you what can happen if the instructions are not followed.

if you don’t follow instructions.

You can be killed or seriously injured
if you don’t follow instructions.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be followed, including
the following:

WARNING: T o reduce the risk of burns,

electric shock, fire, injury to persons, or
exposure to excessive microwave energy:

• Read all instructions before using the

microwave oven.

• Read and follow the specific “PRE-

CAUTIONS TO AVOID POSSIBLE
EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY” found in
this section.

• The microwave oven must be

grounded. Connect only to properly
grounded outlet. See “GROUNDING
INSTRUCTIONS” found at the end of
this section.

• Install or locate the microwave oven

only in accordance with the provided
Installation Instructions.

• Some products such as whole eggs

in the shell and sealed containers –
for example, closed glass jars – may
explode and should not be heated in
the microwave oven.

• Use the microwave oven only for its in-

tended use as described in this manual.
Do not use corrosive chemicals or vapors
in the microwave oven. This type of oven
is specifically designed to heat, cook, or
dry food. It is not designed for industrial
or laboratory use.

• As with any appliance, close supervision

is necessary when used by children.

• Do not operate the microwave oven if it

has a damaged cord or plug, if it is not
working properly, or if it has been
damaged or dropped.

• The microwave oven should be serviced

only by qualified service personnel. Call
an authorized KitchenAid service company
for examination, repair, or adjustment.

• Do not cover or block any openings on

the microwave oven.

• Do not store the microwave oven outdoors.

Do not use the microwave oven near
water – for example, near a kitchen sink,
in a wet basement, or near a swimming
pool, and the like.

4

Microwave Oven Safety

• Do not immerse cord or plug in water.

• Keep cord away from heated surfaces.

• Do not let cord hang over edge of table

or counter.

• See door surface cleaning instructions in

the “Caring for Your Microwave Oven”
section.

For microwave ovens with a ventilating
hood:

• Clean Ventilating Hoods Frequently –

Grease should not be allowed to
accumulate on hood or filter.

• When flaming foods under the hood,

turn the fan off. The fan, if operating,
may spread the flame.

• Use care when cleaning the vent-hood

filter. Corrosive cleaning agents, such
as lye-based oven cleaners, may
damage the filter.

– SAVE THESE INSTRUCTIONS –

• To reduce the risk of fire in the oven

cavity:
– Do not overcook food. Carefully attend

the microwave oven if paper, plastic, or
other combustible materials are placed
inside the oven to facilitate cooking.

– Remove wire twist-ties from paper

or plastic bags before placing bag
in oven.

– If materials inside the oven should ignite,

keep oven door closed, turn oven off,
and disconnect the power cord, or
shut off power at the fuse or circuit
breaker panel.

– Do not use the cavity for storage pur-

poses. Do not leave paper products,
cooking utensils, or food in the cavity

when not in use.
– Do not mount over a sink.
– Do not store anything directly on top

of the microwave oven when the micro-

wave oven is in operation.

PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO
EXCESSIVE MICROWAVE ENERGY...

(a) Do not attempt to operate this oven

with the door open since open-door
operation can result in harmful
exposure to microwave energy. It is
important not to defeat or tamper with
the safety interlocks.

(b) Do not place any object between the

oven front face and the door or allow
soil or cleaner residue to accumulate
on sealing surfaces.

(c) Do not operate the oven if it is

damaged. It is particularly important
that the oven door close properly and
that there is no damage to the:

(1) Door (bent),
(2) Hinges and latches (broken

or loosened),

(3) Door seals and sealing surfaces.

(d) The oven should not be adjusted or

repaired by anyone except properly
qualified service personnel.

5

M icrowave Oven Safety

Electrical requirements

Observe all governing codes and ordinances.
A 120 Volt, 60 Hz, AC only, 15 amp fused
electrical supply is required. (A time-delay
fuse is recommended.) It is recommended
that a separate circuit serving only this
appliance be provided.

wWARNING

Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions

can result in death, fire, or
electrical shock.

GROUNDING INSTRUCTIONS

For all cord connected appliances:
The microwave oven must be grounded.
In the event of an electrical short circuit,
grounding reduces the risk of electric shock
by providing an escape wire for the electric
current. The microwave oven is equipped
with a cord having a grounding wire with a
grounding plug. The plug must be plugged
into an outlet that is properly installed
and grounded.

WARNING:

can result in a risk of electric shock.
Consult a qualified electrician or serviceman if

grounding instructions are not completely

the
understood
the microwave oven is properly grounded.

Improper use of the grounding

, or if doubt exists as to whether

Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or serviceman install an outlet
near the microwave oven.

For a permanently connected appliance:
This appliance must be connected to
a grounded, metallic, permanent wiring
system, or an equipment grounding
conductor should be run with the circuit
conductors and connected to the equipment
grounding terminal or lead on the appliance.

6

G

etting to Know Your
Microwave Oven

This section discusses the concepts behind microwave cooking. It also shows you the
basics you need to know to operate your microwave oven. Please read this information
before you use your oven.

wWARNING

Explosion Hazard

Do not store flammable materials such as gasoline near the
microwave oven.

Doing so can result in death, explosion, or fire.

How your microwave oven works

Microwave ovens are safe. Microwave
energy is not hot. It causes food to make
its own heat, and it’s this heat that cooks
the food.

Microwaves are like TV waves or light
waves. You cannot see them, but you can
see what they do.

A magnetron in the microwave oven
produces microwaves. The microwaves
move into the oven where they contact
food as it turns on the turntable.

Your microwave oven has the
KITCHENAID* patented Double Emission
System, which releases microwaves from

two locations (one above food and one at
bottom of food). Because the microwaves
enter the oven at two different times, a third
wave of microwaves is created. This gives
you uniform cooking.

The glass turntable of your microwave
oven lets microwaves pass through. Then
they bounce off a metal floor, back through
the glass turntable, and are absorbed by
the food.

Glass turntable

MagnetronOven cavity

Metal floor

continued on next page

7

Getting to Know Your Microwave Oven

Microwaves pass through most glass,
paper, and plastics without heating them
so food absorbs the energy. Microwaves
bounce off metal containers so food does
not absorb the energy.

Microwaves do heat the CRISPWARE*

Crisper Pan, however. The rubberized

pad on the bottom of the Crisper Pan is
made of a special material which absorbs
microwaves. This heats the pan very
rapidly, browning and crisping the bottom
of the food.

The Crisper Pan reaches 436°F (210°C)
in about 2 minutes (faster than a browning
dish) and stays at that temperature. The
bottom coating of the Crisper Pan is
designed to stop absorbing microwaves at
436°F (210°C), which is the best tempera­ture for frying.

DEGREES
508508

FF

//

˚˚

F

471

/

˚

F

436

/

˚

F

400

/

˚

F

364

/

˚

F

328

/

˚

F

292

/

˚

F

256

/

˚

F

220

/

˚

F

184

/

˚

F

148

/

˚

F

112

/

˚

F

76

/

˚

HEATING UP AT 750W

250

C

˚

C

230
210
190
170
150
130
110

CRISP PLATE BROWNING DISH

˚

C

˚

C

˚

C

˚

C

˚

C

˚

C

˚

C

90

˚

C

70

˚

C

50

˚

30

C

˚

C

10

˚

2 3 4 5 6 7 8 9 10 11 12 13 14 15

1

MINUTES

Microwaves may not reach the center of a
roast. The heat spreads to the center from
the outer, cooked areas just as in regular
oven cooking. This is one of the reasons for
letting some foods (for example, roasts
or baked potatoes) stand for a while after
cooking, or for stirring some foods during
the cooking time.

The microwaves disturb water molecules
in the food. As the molecules bounce around
bumping into each other, heat is made, like
rubbing your hands together. This is the
heat that does the cooking.

Although your CRISPWARE microwave
oven cooks this way also, the Double
Emission System allows microwaves to
reach the center of the food more easily.
This results in faster cooking.

NOTE: Do not deep fry in the oven.

Microwavable cookware is not suitable
and it is difficult to maintain appropriate
deep frying temperatures.

8

Getting to Know Your Microwave Oven

For the best cooking results

• Always cook food for the shortest

cooking time recommended. Check to
see how the food is cooking. If needed,
touch the easy minute pad while the
oven is operating or after the cooking
cycle is over (see the “Using EASY
MINUTE” section).

• Stir, turn over, or rearrange the food

being cooked about halfway through the
cooking time for all recipes. This will help
you make sure food is cooked evenly.

NOTE: Some cycles may have to be reset

if you have interrupted the cycle.

Radio interference

Using your microwave oven may cause
interference to your radio, TV, or similar
equipment. When there is interference,
you can reduce it or remove it by:

• Cleaning the door and sealing surfaces

of the oven.

• Adjusting the receiving antenna of the

radio or television.

• If you do not have a cover for a dish,

• Moving the receiver away from the

• Wiring the microwave oven into a different

use wax paper or microwave-approved
paper towels or plastic wrap. Turn back a
corner of the plastic wrap to vent steam
during cooking.

microwave oven.

circuit so that the microwave oven and
receiver are on different branch circuits.

Testing your microwave oven

To test the oven put about 1 cup of cold

water in a glass container in
the oven. Close the door.
Make sure it latches. Follow
the directions in the “Cooking

at high cook power” section to
set the oven to cook for 2 minutes. When
the time is up, the water should be heated.

9

Getting to Know Your Microwave Oven

Testing your dinnerware or cookware

Test dinnerware or cookware before using.

To test a dish for safe use, put it into the oven
with a cup of water beside it. Cook at 100%
cook power for one minute. If the dish gets

hot and water stays cool, do not use it.

Some dishes (melamine, some ceramic
dinnerware, etc.) absorb microwave energy,
becoming too hot to handle and slowing
cooking times. Cooking in metal containers
not designed for microwave use could dam­age the oven, as could containers with hidden
metal (twist-ties, foil lining, staples, metallic
glaze or trim).

Operating safety precautions

Never cook or reheat a whole egg inside
the shell. Steam buildup in whole eggs may

cause them to burst and burn you, and
possibly damage the oven. Slice hard-boiled
eggs before heating. In rare cases, poached
eggs have been known to explode. Cover
poached eggs and allow a standing time of
one minute before cutting into them.

For best results, stir any liquid several
times before heating or reheating. Liquids

heated in certain containers (especially
containers shaped like cylinders) may
become overheated. The liquid may splash
out with a loud noise during or after heating
or when adding ingredients (coffee granules,
tea bags, etc.). This can harm the oven and
possibly injure someone.

Never lean on the door or allow a child to
swing on it when the door is open. Injury
could result.

10

Stir before heating

Getting to Know Your Microwave Oven

Use hot pads. Microwave energy does not
heat containers, but heat from the food can
make the container hot.

NOTE: Heat from the broil element will

cause container and oven parts to become
hot. Also, the Crisper Pan always
becomes very hot when used. Use oven
mitts when touching containers, oven parts,
and pan after broiling to prevent burns.

Do not overcook potatoes. Fire could
result. At the end of the recommended
cooking time, potatoes should be slightly
firm because they will continue cooking
during standing time. After microwaving,
wrap potatoes in foil and set aside for
5 minutes. They will finish cooking while
standing.

Do not start a microwave oven when it is
empty. Product life may be shortened.

If you practice programming the oven,

put a container of water in the oven.

It is normal for the oven door to look wavy

after the oven has been running for a while.

Do not use newspaper or other printed
paper in the oven. Fire could result.

Do not dry flowers, fruit, herbs, wood,
paper, gourds, or clothes in the oven.
Fire could result.

11

Getting to Know Your Microwave Oven

Do not try to melt paraffin wax in the oven.
Paraffin wax will not melt in a microwave
oven because it allows microwaves to pass
through it.

Do not operate the microwave oven unless
the glass turntable is securely in place and
can rotate freely. The turntable can rotate in
either direction.

Make sure the turntable is correct-side up
in the oven. Carefully place the cookware on
your turntable to avoid possibly breaking it.

Make sure support base is all the way
on the shaft in oven cavity floor. Make sure
support rollers are completely inside center
circle of turntable for proper rotation.

Handle your turntable with care when
removing it from the oven to avoid possibly
breaking it. If your turntable cracks or
breaks, contact your appliance dealer for
a replacement.

Glass turntable

Electrical connection

If your electric power line or outlet voltage
is less than 110 volts, cooking times may be
longer. Have a qualified electrician check
your electrical system.

12

Circuit breaker

or fuse box

Getting to Know Your Microwave Oven

Microwave oven features

10

DELAYNIGHT LIGHT DELAY

SETPROBETEMP

RAISING

F

CHECK

BREAD

FOODATAT

DEHYDRATE

CONVECTION

LOCKCONTROLCLOSE

COOK

STANDARDENTER

TIME

ON

START?LOCKEDDOOR

COOKTEMP CLEANTIME

EASYCONVECT

6

2

1

3 4

Your microwave oven is designed to make
your cooking experience as enjoyable and
productive as possible. To help get you up
and running quickly, the following is a list of
the oven’s basic features:

1. Door Handle.

2. Window with Metal Shield. Shield

prevents microwaves from escaping. It is
designed as a screen to allow you to view
food as it cooks.

3. Glass Turntable. This turntable turns

food as it cooks for more even cooking. It
must be in the oven during operation for
best cooking results. See pages 7, 12,
47, and 52 for more details.

4. Removable Turntable Support

(under turntable).

5. Cook Guide Label.

6. Light. Automatically turns on when door

is opened or when oven is operating.

9

1 2 3

START
TIME
STOP

F

TIME

CLOSE

4 5 6

DOOR

ON

EASYCONVECT

LOCKED

CONVECT

FULL

MEAL

Superba

....

8

CLOCK

ENTERTEMPCRISP COOK

SET START

AUTOSENSOR

DEFROST

CONTROL

?

START REHEATPTIMER

LOCK

32LBS MIN NO.

SEC

HR

1

TIMER

PWR

SET START

CANCEL

CANCEL

IN.
OZ

MICRO OVEN

987

POPCORN

EASYMINUTE

CUSTOM

CUSTOMCUSTOM

(3 SIZES)

REHEAT

COOK

DEFROST

0

OVEN
OVEN

LIGHT
LIGHT

QUANTITY

START

MICRO

MICROWAVE OVEN

KEEP

COOK

BROIL

CRISP

CANCEL

WARM

POWER

7
5

7. Quartz Broil Element (hidden in ceiling).

This element is used for the CRISP
and BROIL functions. It is in a special
computer-designed compartment that
helps focus heat from the element onto
the food. The quartz broil element is
better than traditional broil elements
because it gets hotter faster. And it is
not in your way when you are cleaning
the oven. See pages 40 to 42 for more
information.

8. Microwave Oven Control Panel.

Touch pads on this panel to perform all
functions. See pages 14 to 15 for more
information.

9. Door Safety Lock System. The oven

will not operate unless the door is
securely closed.

10. Lower Oven Control Panel. See Lower

Oven Use and Care Guide for more
information.

NOTE: For information on the utensils that

come with your microwave oven, see
“Utensils” on page 16.

13

Getting to Know Your Microwave Oven

Control panel features

1

1 2 3

CONTROL

LOCK

ENTER TEMP CRISP COOK

AUTO SENSOR

?

START REHEATPTIMER

32 LBS MIN NO.

HR

1

4 5 6

987

CONVECT

FULL

MEAL

0

QUANTITY

15

OVEN

OVEN
LIGHT

LIGHT

POPCORN

(3 SIZES)

5

MICRO

COOK
POWER

CUSTOM

610

Your microwave oven control panel lets you
select the desired cooking function quickly
and easily. All you have to do is touch the
necessary Command pad. The following is a
list of all the Command and Number pads
located on the control panel. The function
explanations on pages 17 to 43 use Com­mand pads.

You can also make cooking function
choices by using Code pads. Code pads are
Number pads used to select a cook power,
food setting, or quantity. For more informa­tion about using Number pads as Code
pads, see “Using code pads” on page 44.

1. Display. This display includes indicators

to tell you cooking time settings, tempera­tures, and cooking functions selected.

2. CLOCK SET•START. Touch this pad to

enter the correct time of day. See page
17 for more information.

3. TIMER CANCEL. Touch this pad to

cancel the Minute Timer. See page 18
for more information.

4. TIMER SET•START. Touch this pad to

set the Minute Timer. See page 18 for
more information.

5. POPCORN. Touch this pad to pop

popcorn in your microwave oven. The
oven will automatically cook at a preset
cook power and time. See page 34 for
more information.

CLOCK

COOK

KEEP

WARM

131211

SET START

SET START

TIMER

CANCEL

CANCEL

EASYMINUTE

START

MICROWAVE OVEN

CANCEL

14

DEFROST

REHEAT

BROIL

SEC

PWR

IN.
OZ

MICRO OVEN

DEFROST

CRISP

CUSTOMCUSTOM

6. CUSTOM REHEAT. Touch this pad to

reheat food at a preset cook power and
time. See page 26 for more information.

7. CUSTOM DEFROST. Touch this pad to

thaw frozen food by weight. See page
31 for more information.

8. CUSTOM COOK. Touch this pad to

cook foods at a preset cook power and
time. See page 35 for more information.

9. EASY MINUTE/START. Touch this pad

to start a function you have set (see next
page). You can also use it to cook for
1 minute at 100% cook power or to add
an extra minute to your cooking cycle
(see page 19 for more information).

10. MICRO. Touch this pad before entering

a cooking time when setting a second or
third cycle in multi-cycle cooking. See
page 22 for more information.

11. BROIL. Touch this pad to broil with the

broil element. See page 42 for more
information.

12. CRISP. Touch this pad to crisp pre-

cooked pizza and other dough-based
foods. Use it also for baking and for
frying bacon and eggs, sausages, etc.
See page 40 for more information.

2

3
4

7
9

8

14

Getting to Know Your Microwave Oven

13. KEEP WARM. Touch this pad to keep

hot, cooked food safely warm in your
microwave oven for up to 99 minutes.
KEEP WARM can be used by itself, or it
can automatically follow a cooking cycle.
See page 39 for more information.

14. MICROWAVE OVEN CANCEL. Touch

this pad to cancel a function. See next
column for more information.

15. Number Pads. Touch Number pads to

enter cooking times and temperatures
and to choose special settings.

NOTES:

• If you touch one Command pad and

then want to choose another Command
pad in the same cycle, you must press
CANCEL first.

• If you attempt to enter unacceptable

instructions three tones will sound.
Touch CANCEL and re-enter the
instructions.

Audible signals

Audible signals are available to guide you
when setting and using your oven:

• A programming tone will sound each

time you touch a pad.

• Four tones signal the end of a cooking

cycle or the Minute Timer countdown.

Interrupting cooking

You can stop the oven during a cycle by
opening the door. The oven stops heating
and the fan stops, but the light stays on.

To restart cooking for all cycles, close

the door and

TOUCH

EASYMINUTE

START

If you do not want to continue cooking:

• Close the door and the light goes off

OR

• TOUCH

MICROWAVE OVEN

CANCEL

Choosing cooking function
settings

The cooking functions discussed in the
“Getting to Know Your Microwave Oven”
and “Microwave Cooking” sections use
Command pads to choose cooking function
settings. Another way to choose cooking
function settings is by using Code pads.
Code pads are Number pads used to select
a cook power, food settings, or quantities.
Food setting charts found in the “Using
CUSTOM REHEAT,” Using CUSTOM
DEFROST,” and “Using CUSTOM COOK”
sections list only Code pads for food set­tings. The charts in “Using code pads” in the
“Cooking with CRISP and BROIL” section
list all the available Code pads.

15

Getting to Know Your Microwave Oven

Utensils

Your microwave oven comes with two useful cooking utensils. Please review this chart to
become familiar with their use.

wWARNING

Burn Hazard

Use oven mitts when removing broiling grid and
CRISPWARE* Crisper Pan.

Use Crisper Pan handle when removing Crisper Pan.
Failure to do so can result in burns.

UTENSIL

Broiling Grid

CRISPWARE
Crisper Pan

Crisper Pan Handle

Pan order chart

121⁄4" x 1" Crisper Pan P.N. 4375191
111⁄2" x 1" Crisper Pan P.N. 4378131
11" x 13⁄8" Baking Pan P.N. 4378132

HOW TO USE IT

Use for faster browning of small amounts of food.
Place the broiling grid securely on the turntable.
Using the broiling grid will put food close to the
broil element.

Use to give foods such as pizza and pies a nice
crisp, brown bottom surface. Do not place any
other utensils on the Crisper Pan since the pan
quickly becomes very hot and can cause damage
to the utensil. Always use the turntable as support
for the Crisper Pan.

The Crisper Pan is designed specifically for use
with the patented Double Emission System in this
oven. Do not use Crisper Pan in any other

microwave oven or in a thermal oven.

The Crisper Pan is dishwasher safe.

NOTE: Only use wooden or plastic cooking

utensils on the Crisper Pan to prevent scratches.

To order additional Crisper or Baking
Pans, see the chart above. Then call
1-800-422-1230 and follow the instructions

and telephone prompts you hear.

OR

16

Use the CRISPWARE order card included
with your Use and Care Guide.

ENTER

TIME

TIME

Getting to Know Your Microwave Oven

Setting the clock

When your microwave oven is first plugged
in or after a power failure, the colon and time
of day will flash for 5 minutes. “PF” will show
on the lower oven Temperature Display until
any pad is touched.

To set time:

NOTES:

• You can only set the clock when the

lower oven and the microwave oven are
not cooking food and when the Minute
Timer is not counting down.

• You can clear the time of day from the

Display by touching and holding CLOCK
SET•START for 5 seconds. Touch CLOCK
SET•START to see the time of day again.

1. Choose the clock.

2. Enter time of day.

Example for 5:30:

3. Complete entry.

TOUCH YOU SEE

CLOCK

SET START

TOUCH YOU SEE

5

3

CONTROL

LOCK

0

QUANTITY

TOUCH YOU SEE

CLOCK

SET START

OR

EASYMINUTE

START

17

ENTER

TIMER

MIN

SEC

ENTER

TIMER

HR

MIN

TIMER

MIN

SEC

TIMER

MIN

SEC

TIMER

TIMER

CANCEL

Getting to Know Your Microwave Oven

Using the Minute Timer

NOTE: You can use other Command pads

while the Minute Timer is counting down.

1. Choose the Minute Timer.

NOTE: The Timer does not start or stop

the microwave oven. It works like a
regular kitchen timer. It can be set in
hours and minutes up to 99 hours and
59 minutes, or in minutes and seconds
up to 99 minutes and 59 seconds.

2. Enter time to be counted down.

Example for 10 minutes:

3. Start countdown.

TOUCH YOU SEE

TIMER

SET START

once for
minutes and
seconds

OR
twice for

hours and
minutes

TOUCH YOU SEE

1

0

QUANTITY QUANTITY

0

QUANTITY

0

TOUCH YOU SEE

TIMER

SET START

OR

When countdown ends:
Four tones will sound and repeat every

minute until you touch the Timer Cancel
pad. This will clear the Display.

To cancel any time:

18

(display shows time
counting down)

YOU SEE

TOUCH YOU SEE

(time of day)

Getting to Know Your Microwave Oven

COOK

TIME

PWR

COOK

TIME

Using EASY MINUTE

EASY MINUTE lets you cook food for
1 minute at 100% cook power or add an
extra minute to your cooking cycle. You
can also use it to extend cooking time in
multiples of 1 minute, up to 99 minutes.

1. Make sure food is in oven and
door is closed.

NOTES:

• To extend cooking time in multiples of

1 minute, touch EASY MINUTE during
cooking.

• You can enter EASY MINUTE only after

closing the door.

• You can use EASY MINUTE with all

timed cooking.

• If the door has been opened during cook-

ing, you can restart cooking by closing the
door and touching EASY MINUTE/START.

2. Choose setting.

Example for one minute:

When cooking time ends:
Four tones will repeat every minute until

you open the oven door or touch the
Cancel pad. This will clear the display.

TOUCH YOU SEE

EASYMINUTE

START

once

YOU SEE

19

ENTER COOK

TIME

PWR

COOK

TIME

PWR

COOK

TIME

M

This section gives you instructions for operating each microwave function. Please read
these instructions carefully.

icrowave Cooking

Cooking at high cook power

1. Put food in oven and close the door.

2. Set cooking time.

Example for 1 minute, 30 seconds:

NOTE: During setup, if you want to

change the cooking time you have
entered, you must touch four digits. For
example, to change 1 minute and 30
seconds to 1 minute and 45 seconds,
touch Number pads 0, 1, 4, and 5.

3. Start oven.

NOTES:

• If you want to add more time during

cooking use EASY MINUTE. See
“Using EASY MINUTE” in the “Getting
to Know Your Microwave Oven”
section for more information.

• If you want to change the cooking

time after cooking has started, touch
MICRO and enter the new cooking
time within 5 seconds.

When cooking time ends:
Four tones will sound.

TOUCH YOU SEE

1

3

CONTROL

LOCK

0

QUANTITY

TOUCH YOU SEE

EASYMINUTE

START

(oven automatically
cooks at high cook
power/display counts
down time)

YOU SEE

4. After cooking, open the door OR

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

20

TOUCH YOU SEE

MICROWAVE OVEN

CANCEL

(time of day)

Microwave Cooking

Cooking at different cook powers

For best results, some recipes call for
different cook powers. The lower the
cook power, the slower the cooking. Each
Number pad also stands for a different
percentage of cook power. Many microwave
cookbook recipes tell you by number,
percent, or name which cook power to use.

The following chart gives the percentage of
cook power each Number pad stands for,
and the cook power name usually used. It
also tells you when to use each cook power.
Follow recipe or food package instructions if
available.

COOK POWER

10=100% of full power

9=90% of full power
8=80% of full power
7=70% of full power

6=60% of full power

5=50% of full power

4=40% of full power

3=30% of full power

2=20% of full power
1=10% of full power

NAME

High

Medium-High

Medium

Medium-Low,
Defrost

Low

WHEN TO USE IT

• Quick heating many convenience foods

and foods with high water content, such
as soups and beverages

• Cooking small tender pieces of meat,

ground meat, poultry pieces, fish fillets,
and vegetables

• Heating cream soups

• Heating rice, pasta, or casseroles

• Cooking and heating foods that need a

cook power lower than high (for example,
whole fish and meat loaf) or when food is
cooking too fast

• Reheating a single serving of food

• Cooking requiring special care, such as

cheese and egg dishes, pudding, and
custards

• Finishing cooking casseroles

• Cooking ham, whole poultry, and pot roasts

• Melting chocolate

• Simmering stews

• Heating pastries

• Defrosting foods, such as bread, fish,

meats, poultry, and precooked foods

• Softening butter, cheese, and ice cream

• Keeping food warm

• Taking chill out of fruit

NOTE: For information on which cook powers and cooking times you need for specific foods,

see the “Microwave cooking chart” in the “Cooking Guide” section.

continued on next page

21

Microwave Cooking

ENTER COOK

TIME

PWR

COOK

TIME

PWR

COOK

TIME

1. Put food in oven and close the door.

2. Set cooking time.

Example for 10 minutes, 30 seconds:

3. Set cook power.

Example for 50% cook power:

NOTE: During setup, if you want to

change the cooking time after setting the
cook power, wait for TIME to reappear
on the display, then enter the new
cooking time.

4. Start oven.

NOTES:

• If you want to add more time during

cooking use EASY MINUTE. See
“Using EASY MINUTE” in the “Getting
to Know Your Microwave Oven” section
for more information.

• If you want to change cooking time

after cooking has started, touch MICRO
and enter the new cooking time within
5 seconds.

TOUCH YOU SEE

1 0

QUANTITY

3

CONTROL

LOCK

0

QUANTITY

TOUCH YOU SEE

MICRO

then

COOK
POWER

ENTER COOK

5

TOUCH YOU SEE

EASYMINUTE

START

(display counts down
time)

PWR

When cooking time ends:
Four tones will sound.

22

YOU SEE

Microwave Cooking

ENTER COOK

TIME

PWR

5. After cooking, open the door OR

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

Cooking in stages

For best results, some recipes call for one
cook power for a certain length of time, and
another cook power for another length of
time. Your oven can be set to change from
one to another automatically.

1. Put food in oven and close
the door.

2. Set cooking time for first cycle.

Example for 7 minutes, 30 seconds:

TOUCH YOU SEE

MICROWAVE OVEN

CANCEL

(time of day)

TOUCH YOU SEE

7

3

CONTROL

LOCK

3. Set cook power for first cycle
(optional).

If you want to cook at full (100%) cook
power, go to Step 5.

Example for 50% cook power:

NOTE: During setup, if you want to

change the cooking time after setting the
cook power, wait for TIME to reappear
on the display, then enter the new
cooking time.

0

QUANTITY

TOUCH YOU SEE

MICRO

then

COOK
POWER

ENTER COOK

5

continued on next page

PWR

23

Microwave Cooking

ENTER COOK

TIME

1

2

PWR

4. When display says “TIME,”
touch MICRO to set second
cycle.

5. Set cooking time for second
cycle.

Example for 3 minutes, 25 seconds:

6. Set cook power for second
cycle (optional).

If you want to cook at full (100%) cook
power, go to Step 8.

Example for 60% cook power:

TOUCH YOU SEE

MICRO

COOK
POWER

TOUCH YOU SEE

3

CONTROL

LOCK

ENTER COOK

2

1

2

5

TOUCH YOU SEE

MICRO

then

COOK
POWER

ENTER COOK

2

1

TIME

PWR

PWR

7. Repeat Steps 4 to 6 above for
third cycle (optional).

24

6

Microwave Cooking

1

PWR

COOK

TIME

COOK

TIME

8. Start oven.

One short tone will sound between cycles.

NOTES:

• If you want to add more time during

cooking use EASY MINUTE. See
“Using EASY MINUTE” in the “Getting
to Know Your Microwave Oven” section
for more information.

• During any Micro cooking stage, you

can change the cooking time after
touching START. Simply touch MICRO
and enter the new cooking time within
5 seconds.

When cooking time ends:
Four tones will sound.

9. After cooking, open the door OR

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

TOUCH YOU SEE

EASYMINUTE

START

(display counts down
cooking time in each
cycle, starting with
first cycle)

YOU SEE

TOUCH YOU SEE

MICROWAVE OVEN

CANCEL

(time of day)

25

Microwave Cooking

Using CUSTOM REHEAT

Your microwave oven automatically reheats
food. You do not have to enter times or
temperatures.

NOTE: If you want to manually reheat using

a cook time and cook power see “Reheating
chart” in the “Cooking Guide” section.

Summary of steps for setting
CUSTOM REHEAT

1. Touch CUSTOM REHEAT.

2. Touch CUSTOM REHEAT again to scan

and select reheat food settings.

3. Touch QUANTITY to scan and select

available quantity settings.

Custom reheat chart

FOOD

CODE

SETTING

QUANTITY

1
2
3
4
5
6
7

8

Dinner Plate
Bread
Meats
Cheese Dip
Soups
Sauce
Pizza

Beverage

• Coffee

• Tea

• Hot

Chocolate

1 to 2 servings
1 to 6 slices
1 to 6 servings
1 to 3 cups
1 to 4 cups
1 to 3 cups
1 to 2 servings

SERVING
TEMPERATURE

Warm
Hot
Very Hot

26

1. Put food in oven and close

REHEAT

ENTER

REHEAT

door.

Microwave Cooking

2. Touch CUSTOM REHEAT.

3. Choose food setting.

Keep touching CUSTOM REHEAT until
the food that you are cooking appears
on the display.

Example for Dinner Plate (Setting 1):

NOTE: To choose the desired food code,

see the Cooking Guide Label on the front
frame of the oven or the “Custom reheat
chart” earlier in this section.

After 3 seconds:

NOTE: You can disable or enable the

Quantity pad prompt. See the “Using help
prompts” section for more information.

TOUCH YOU SEE

CUSTOM

REHEAT

TOUCH YOU SEE

CUSTOM

REHEAT

once

YOU SEE

ENTER

REHEAT

NO.

After 1 second:

YOU SEE

ENTER

REHEAT

NO.

continued on next page

27

Microwave Cooking

4. Enter food quantity.

Example for 2 servings:

Touch Start pad or wait 5 seconds for
oven to start automatically.

The remaining time will count down:

If you have chosen any of settings 4, 5,
or 6, four tones will sound in the middle
of the cycle and the display will show
“STIR” for 5 seconds. You can then stir
food if desired. To restart the cycle you
must close the door and touch the
Start pad.

When reheating time ends:
Four tones will sound.

TOUCH YOU SEE

0

QUANTITY

twice

TOUCH YOU SEE

EASYMINUTE

START

REHEAT

REHEAT

YOU SEE

REHEAT

YOU SEE

COOK

TIME

5. After reheating, open
the door

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

28

OR

TOUCH

MICROWAVE OVEN

CANCEL

Heating a beverage (Setting 8)

ENTER

REHEAT

1. Place beverage in oven
and close door.

Microwave Cooking

2. Touch CUSTOM REHEAT.

3. Choose beverage setting.

Keep touching CUSTOM REHEAT until
“BEVRG” appears on the display.

4. Enter type of beverage.

Touch CUSTOM REHEAT until the type
of beverage you want appears on the
display.

Example for Hot Chocolate:

TOUCH YOU SEE

CUSTOM

REHEAT

TOUCH YOU SEE

CUSTOM

ENTER

REHEAT

eight times

then

ENTER

REHEAT

TOUCH YOU SEE

CUSTOM

REHEAT

three times

REHEAT

BEVERAGE

Coffee
Tea
Hot Chocolate

TOUCH CUSTOM
REHEAT

once
twice
three times

REHEAT

then

ENTER TEMP

REHEAT

32

1

continued on next page

29

Microwave Cooking

5. Enter serving temperature.

Keep touching CUSTOM REHEAT until
the temperature you want shows on the
display.

Example for Hot:

Serving temperatures:

SERVING
TEMPERATURE

Warm
Hot
Very Hot

Touch Start pad or wait 5 seconds for
oven to start automatically. The heating
time will count down:

NOTE: Liquid may splash out during or

after heating while stirring or adding
ingredients such as coffee granules,
tea bags, etc. (See “Operating safety
precautions” in the “Getting to Know
Your Microwave Oven” section for more
information.)

TOUCH CUSTOM
REHEAT

once
twice
three times

TOUCH YOU SEE

CUSTOM

REHEAT

twice

TOUCH YOU SEE

EASYMINUTE

START

TEMP

REHEAT

2

REHEAT

When heating time ends:
Four tones will sound.

6. After heating, open the door OR

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

YOU SEE

REHEAT TIME

TOUCH

MICROWAVE OVEN

CANCEL

30

Using CUSTOM DEFROST

ENTER

DEFROST

Your microwave oven uses a preset defrost
time and power according to the food setting
and the food quantity that you choose.

NOTE: Standing time is included in the

defrosting time selected by your microwave
oven. This may make defrosting times seem
longer than in other microwave ovens. (See
“Defrosting tips” later in this section for more
information.)

Summary of steps for setting
CUSTOM DEFROST

1. Touch CUSTOM DEFROST.

2. Touch CUSTOM DEFROST again to scan

and select food settings.

3. Enter weight or touch QUANTITY to

select quantity.

Microwave Cooking

Custom defrost chart

CODE

1
2
3
4
5
6

NOTE: Bagel quantity settings 1 and 2 may appear to have longer defrost times than neces-

sary. However, longer times use less cook power.

FOOD SETTING

Meats
Chicken/Poultry
Fish/Seafood
Bagel
Fruit Juice
Roll/Muffin

WEIGHT OR QUANTITY

0.10 lb (1 oz) to 6.60 lbs (6 lbs, 8 oz)

0.10 lb (1 oz) to 6.60 lbs (6 lbs, 8 oz)

0.10 lb (1 oz) to 4.40 lbs (4 lbs, 6 oz)
1 to 6
6, 12, or 16 oz
1 to 6

1. Put food in oven and close
door.

2. Touch CUSTOM DEFROST.

TOUCH YOU SEE

CUSTOM

DEFROST

continued on next page

31

Microwave Cooking

DEFROST

3. Choose food setting.

Keep touching CUSTOM DEFROST until
the food that you are cooking appears on
the display.

Example for Meats (Setting 1):

NOTE: To choose the desired food

setting, see the Cooking Guide Label on
the front frame of the oven, the “Custom
defrost chart” earlier in this section, or
scan through the settings by pressing the
Quantity pad (once for each setting).

After 3 seconds:

4. Enter food weight.

Example for 1.25 lbs:

NOTES:

• Use Number pads for settings 1 to 3.

Use the Quantity pad for settings 4 to 6.

• If you enter a weight greater than the

maximum weight listed in the “Custom
defrost chart” earlier in this section,
“RETRY” shows on the display.

• See the “Weight conversion chart” later

in this section for help in converting
food weight to decimals.

• See the “Custom defrost chart” earlier

in this section for weight ranges avail­able for each food category.

• Each time you touch the Quantity pad

to select a cooking weight for settings
1-3, the display increases by a quarter
pound. For settings 4 to 6 the display
changes to the next higher quantity/
weight.

Touch Start pad or wait 5 seconds for
oven to start automatically. The remain­ing time will count down:

TOUCH YOU SEE

CUSTOM

DEFROST

once

YOU SEE

ENTER

LBS

TOUCH YOU SEE

1

LBS

2

5

TOUCH YOU SEE

EASYMINUTE

START

DEFROST

DEFROST

32

Microwave Cooking

DEFROST

TIME

If you have chosen any of settings 1, 2,
or 3, four tones will sound in the middle
of the cycle and the display will show
“TURN” for 5 seconds. You can then
turn food if desired. To restart the cycle
you must close the door and touch the
Start pad.

When defrosting time ends:
Four tones will sound.

5. After defrosting, open the

OR

door

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

Weight conversion chart

You are probably used to food weights as
being in pounds and ounces that are frac­tions of a pound (for example, 4 ounces
equals 1⁄4 pound). However, in order to enter
food weight in CUSTOM DEFROST, you
must specify pounds and tenths of a pound.
If the weight on the food package is in frac­tions of a pound, you can use the following
chart to convert the weight to decimals.

YOU SEE

DEFROST

YOU SEE

TOUCH

MICROWAVE OVEN

CANCEL

OUNCE WEIGHT POUND WEIGHT

1.6 .10

3.2 .20

4.0 .25 One-Quarter Pound

4.8 .30

6.4 .40

8.0 .50 One-Half Pound

9.6 .60

11.2 .70

12.0 .75 Three-Quarters Pound

12.8 .80

14.4 .90

16.0 1.00 One Pound

DECIMAL

33

Microwave Cooking

Defrosting tips

• When using CUSTOM DEFROST, the

weight to be entered is the net weight in
pounds, and tenths of pounds (the weight
of the food minus the container).

• CUSTOM DEFROST gives best results

when food to be thawed is a minimum of
0°F or colder.

• If the food is kept outside the freezer for

more than 20 minutes, and for defrosting
ready-made food, defrost by time and
power and let stand after defrosting.

• The shape of the package affects how

quickly food will defrost. Shallow packages
will defrost more quickly than a deep block.

Popping popcorn

POPCORN lets you pop commercially
packaged microwave popcorn by touching
just one pad. Pop only one package at a
time. If you are using a microwave popcorn
popper, follow manufacturer’s instructions.
Try several brands to decide which gives
best popping results. For best results, use
fresh bags of popcorn. Cooking performance
may vary with brand and fat content.

NOTE: If you want to add more time during

or after popping use EASY MINUTE. See
“Using EASY MINUTE” in the “Getting to
Know Your Microwave Oven” section for
more information.

• As food begins to defrost, separate the

pieces. Separated pieces defrost more evenly.

• Use small pieces of aluminum foil to

shield parts of food such as chicken wings,
leg tips, fish tails, or areas that start to get
warm. Make sure the foil does not touch the
sides, top, or bottom of the oven. The foil
can damage the oven lining.

• For better results, a preset standing

time is included in the defrosting time. This
may make the defrosting time seem longer
than expected. (For more information on
standing time, see “Cooking tips” in the
“Cooking Guide” section.)

wWARNING

Fire Hazard
Do not repop unpopped kernels.
Do not reuse popcorn bags.
Doing so can result in death, fire,

or burns.

1. Place bag in center of turntable
and close door.

2. Touch POPCORN.

The microwave oven will automatically
pop a 3.50 oz bag of popcorn when you
touch the Popcorn pad. If you want to
pop a different size bag of popcorn,
follow the chart below:

SIZE OF
BAG

3.50 oz (100 g)

3.00 oz (85 g)

1.75 oz (50 g)

34

TOUCH
POPCORN PAD

once
twice
three times

TOUCH YOU SEE

POPCORN

(3 SIZES)

once

COOK

OZ

Microwave Cooking

COOK

TIME

3. Start oven.

Touch Start pad or wait 5 seconds for the
oven to start automatically. The popping
time will count down:

When popping time ends:
Four tones will sound.

4. After popping popcorn, open OR
the door

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

Using CUSTOM COOK

Cooking with CUSTOM COOK lets you cook
food without needing to set times and cook
powers. CUSTOM COOK has preset times
and cook powers (see the “Custom cook
chart”).

TOUCH YOU SEE

EASYMINUTE

START

YOU SEE

TOUCH

MICROWAVE OVEN

CANCEL

COOK

TIME

NOTE: When cooking with cook time and

cook power, see the “Microwave cooking
chart” in the “Cooking Guide” section.

Summary of steps for setting
CUSTOM COOK

1. Touch CUSTOM COOK.

2. Touch CUSTOM COOK again to scan

and select food settings.

3. Touch QUANTITY to scan and select

quantity settings.

35

Microwave Cooking

Custom cook chart

CODE
1

2

3

4

5

6

7

8

36

FOOD
Frozen

Entree

Casserole

Frozen
Vegetables

Bacon

Fresh
Vegetables

Frozen
Burrito

Hot Dogs

Baked
Potatoes

QUANTITY

9 oz (240 g),
11 oz (311 g),
16 oz (425 g)

2 cups (.5 L),
4 cups (1 L),
6 cups (1.5 L),
8 cups (2 L)

1 to 4 cups
(.1 to .45 k)

2, 3, 4, or
6 strips

1 to 4 cups
(.1 to .45 k)

1, 2, 3, or 4

1, 2, 4, or 6

1 to 6

PREPARATION

Follow package directions.

To reheat, flatten on plate or place in
bowl. Cover with lid or vented plastic
wrap. Stir before serving.

Place in a microwave safe container.
Cover with lid or plastic wrap. After
cooking remove from oven, stir, cover,
and let stand 3 minutes before serving.

NOTE: When cooking a 10 oz (238 g)

package of frozen vegetables (this equals
about 11⁄2 cups), touch Quantity pad once
for 1 cup of “tender crisp” vegetables
(you cannot enter 1⁄2-cup amounts) or
touch Quantity pad twice for 2 cups of
vegetables more fully cooked.

Place on microwave safe container.
Cover with paper towel. After cooking
remove from oven carefully.

Place in a microwave-safe container. For
beans, carrots, corn, and peas, add 1
tablespoon water per cup. For broccoli,
brussels sprouts, cabbage, and cauli­flower, cook immediately after washing
with no additional water. If you like
tender-crisp vegetables, set the Custom
Cook quantity for half the amount of
vegetables you are actually cooking. For
example, when cooking 2 cups of veg­etables, set QUANTITY for 1 cup. Cover
with lid or plastic wrap. After cooking,
remove from oven, stir, cover, and let
stand 3 to 5 minutes before serving.

Follow package directions.

Pierce hot dogs with a fork and place on
a microwave safe container. Cover hot
dogs with a paper towel.

Before baking, remember to pierce
potatoes with a fork several times. After
cooking, wrap in foil and let potato stand
5 minutes.

1. Put food in oven and close door.

Microwave Cooking

2. Touch CUSTOM COOK.

3. Choose food setting.

Keep touching CUSTOM COOK until the
food that you are cooking appears on
the display.

Example for Casseroles (Code 2):

NOTE: To choose the desired food

setting, see the Cook Guide Label on the
front frame of the oven or the “Custom
cook chart” earlier in this section.

After 3 seconds:

NOTE: You can disable or enable the

Quantity pad prompt. See “Using help
prompts” in the “Cooking with CRISP and
BROIL” section for more information.

TOUCH YOU SEE

CUSTOM

COOK

ENTER COOK

TOUCH YOU SEE

CUSTOM

COOK

twice

YOU SEE

ENTER COOK

COOK

NO.

After 1 second:

YOU SEE

ENTER COOK

NO.

continued on next page

37

Microwave Cooking

4. Enter food size or weight.

Example for 4 cups (1 L):

Touch Start pad or wait 5 seconds for
oven to start automatically.

The cooking time will count down:

When cooking time ends:
Four tones will sound.

5. After cooking, open the door OR

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

TOUCH YOU SEE

0

QUANTITY

twice

ENTER COOK

TOUCH YOU SEE

EASYMINUTE

START

YOU SEE

TOUCH

MICROWAVE OVEN

CANCEL

NO.

COOK

TIME

COOK

TIME

38

Using KEEP WARM

You can safely keep hot, cooked food warm
in your microwave oven for up to 99 minutes.
You can use KEEP WARM by itself, or to
automatically follow a micro cooking cycle.

NOTES:

• Food cooked covered should be covered

during KEEP WARM.

• Pastry items (pies, turnovers, etc.) should

be uncovered during KEEP WARM.

• Complete meals kept warm on a dinner

plate should be covered during KEEP
WARM.

1. Put hot, cooked food in oven

and close the door.

Microwave Cooking

2. Start oven.

To make KEEP WARM automatically
follow a micro cycle:

• Touch KEEP WARM after you set the

micro cycle. The microwave will start
automatically, and KEEP WARM will follow
the micro cycle.

OR

• Program KEEP WARM as the last stage

in multi-stage cooking. When the display
says “TIME,” press KEEP WARM.

NOTE: When the last cooking cycle is over,

you will hear one tone. “WARM” will come
on while the oven continues to run.

TOUCH YOU SEE

KEEP

WARM

39

C

ooking with CRISP and BROIL

This section gives you step-by-step instructions for operating the Crisp and
Broil functions.

To get the best cooking results

wWARNING

Burn Hazard

Use oven mitt when removing broiling grid and CRISPWARE*
Crisper Pan.

Use Crisper Pan handle when removing Crisper Pan.
Do not touch the top of the microwave oven when broiling.
Failure to follow these instructions can result in burns.

• The CRISPWARE Crisper Pan is specially

designed for crisping and browning food.
It can be preheated for 2 to 3 minutes
before use.

• Brush Crisper Pan with 1⁄2 tsp of oil or

spray with nonstick cooking spray before
heating. This will make it easier to remove
food from the pan and clean the pan
after use.

• Use the broiling grid with or without the

Crisper Pan. When cooking with the broil
element, the Crisper Pan will catch drip­pings from the food.

Using CRISP

Use CRISP to cook and brown food in the
Crisper Pan. For example, use CRISP for
sautéing meats and vegetables, for pan
frying bacon and eggs, and for crisping and
browning pizza and cheese sandwiches.

When using CRISP, microwaves heat the
Crisper Pan to brown and crisp the bottom
of food while the broil element cooks and
browns food from the top.

• Use the broiling grid to place food closer

to the broil element for faster cooking. See
“Utensils” in the “Getting to Know Your
Microwave Oven” section for more
information.

• If you want to add more time during

cooking use EASY MINUTE. See “Using
EASY MINUTE” in the “Getting to Know
Your Microwave Oven” section for more
information.

40

1. Place food on Crisper Pan, put
pan on turntable, and close door.

Cooking with Crisp and Broil

2. Choose CRISP.

3. Set crisping time.

Example for 10 minutes:

NOTE: If you enter a crisping time

greater than 90 minutes, “RETRY”
shows on the display.

4. Start oven.

NOTES:

• You can increase crisping time after

touching START by pressing EASY
MINUTE.

• You can disable or enable the USE

PAN prompt. See “Using help prompts”
later in this section for more information.

TOUCH YOU SEE

TOUCH YOU SEE

TOUCH YOU SEE

After 4 seconds, the cooking time will
count down:

When cooking time ends:
Four tones will sound.

YOU SEE

YOU SEE

continued on next page

41

BROIL

COOK

TIME

MIN

ENTER

COOK

?

START TIME

MIN

Cooking with Crisp and Broil

5. After cooking, open the door OR

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

Using BROIL

Broil lets you cook and brown small amounts
of food (from 1 to 4 pieces). The broil
element is located in the microwave oven
ceiling near the door.

For best results when broiling:

• Remove turntable coupling located in the

center of the oven bottom under the glass
turntable. See the “Caring for Your Micro­wave Oven” section for more information.

• Replace the glass turntable.

• Preheat the broil element for 2 to 3

minutes.

• After preheating, place all food on one

half of the broiling grid only.

1. Put food in oven and close door.

TOUCH

MICROWAVE OVEN

CANCEL

• Place grid securely on turntable with food

positioned in the front area close to the
door and directly under the broil element.

• For even browning, turn food over

halfway through cooking.

• Do not leave the oven door open for long

periods of time when using the broil
element. This could affect cooking
performance.

2. Touch BROIL.

3. Set broiling time.

NOTE: If you try to enter a broiling time

greater than 90 minutes, “RETRY” shows
on the display.

42

TOUCH YOU SEE

TOUCH YOU SEE

4

5

0

QUANTITY

0

QUANTITY

Cooking with Crisp and Broil

COOK

TIME

COOK

TIME

COOK

TIME

COOK

TIME

4. Start oven.

NOTES:

• You can increase broiling time after

touching START by pressing EASY
MINUTE.

• You can disable or enable the USE

GRID prompt. See “Using help prompts”
later in this section for more information.

When cooking time ends:
Four tones will sound.

TOUCH YOU SEE

EASYMINUTE

START

YOU SEE

5. After cooking, open the door OR

Four tones will repeat every minute until
you open the oven door or touch the
Cancel pad. This will clear the display.

TOUCH YOU SEE

MICROWAVE OVEN

CANCEL

(time of day)

43

Cooking with Crisp and Broil

Using code pads

You can use Number pads as shortcuts
when cooking with your microwave oven.
For example, to reheat one cup of
cheese dip:

1. Press the Reheat pad.

2. Choose category 4 by pressing Number

pad 4.

3. Choose one cup by pressing the Number

pad 1.

All food categories and many food quantities
have matching Number pads. The charts
below show how you may use the Number
pads to choose cook powers, food catego­ries, and food quantities.

COOK POWER

% OF FULL COOK
POWER

90%
80%
70%
60%
50%
40%
30%
20%
10%

0%

TOUCH

9
8
7
6
5
4
3
2
1
0

CUSTOM REHEAT

CATEGORY

Dinner Plate
Bread
Meats
Cheese Dip
Soups
Sauce
Pizza

Beverage

44

TOUCH

1
2
3
4
5
6
7

8

QUANTITY

1 to 2 servings
1 to 6 slices
1 to 6 servings
1 to 3 cups
1 to 4 cups
1 to 3 cups
1 to 2 servings

Beverage

Coffee 1
Tea 2
Hot Chocolate 3

TOUCH

1 or 2
1, 2, 3, 4, 5, or 6
1, 2, 3, 4, 5, or 6
1, 2, or 3
1, 2, 3, or 4
1, 2, or 3
1 or 2

Serving Temperature

Warm 1
Hot 2
Very Hot 3

CUSTOM DEFROST

CATEGORY

Meats
Chicken/Poultry
Fish/Seafood
Bagel
Fruit Juice

Roll/Muffin

CUSTOM COOK

FOOD SETTING

Frozen Entre

Casserole

TOUCH

1
2
3
4
5

6

TOUCH

1

2

Cooking with Crisp and Broil

QUANTITY

0.10 to 6.60 lbs

0.10 to 6.60 lbs

0.10 to 4.40 lbs
1 to 6
6 oz (170 mL),

12 oz (350 mL),
16 oz (.5 L)

1 to 6

QUANTITY

9 oz (240 g),
11 oz (311 g),
16 oz (425 g)

2 cups (.5 L),
4 cups (1 L),
6 cups (1.5 L),
8 cups (2 L)

TOUCH

Enter actual weight or
press the Quantity Pad
to increase displayed
weight by 1⁄4 pounds.

1, 2, 3, 4, 5, or 6
Quantity Pad

1, 2, 3, 4, 5, or 6

TOUCH

Quantity Pad

Quantity Pad

Frozen Vegetables

Bacon
Fresh Vegetables

Frozen Burrito
Hot Dogs
Baked Potato

3

4
5

6
7
8

POPCORN

SIZE OF BAG

3.50 oz (100 g)

3.00 oz (85 g)

1.75 oz (50 g)

TOUCH

1
2
3

Using help prompts

When you are not using the microwave
oven, you can disable or enable help
prompts by pressing and holding Number
pad 2 for 5 seconds. The display will tell you
when the help prompt changes to on or off.

1 to 4 cups
(250 mL to 1 L)

2, 3, 4, or 6 strips
1 to 4 cups

(250 mL to 1 L)
1 to 4
1, 2, 4, 6
1 to 6

1, 2, 3, or 4

Quantity Pad
1, 2, 3, or 4

1, 2, 3, or 4
Quantity Pad
1, 2, 3, 4, 5, or 6

45

C

aring for Your Microwave
Oven

To make sure your microwave oven looks good and works well for a long time, you
should maintain it properly. For proper care, please follow these instructions carefully.

NOTES:

• Your CRISPWAVE* microwave oven

has a stainless steel interior. Unlike
painted steel interiors found in most other
microwave ovens, the surface will not chip,
rust, or corrode. Over time, stains can occur
on the stainless steel surface as the result
of food particles splattering during cooking.
This is normal.

• Do not use metal scouring pads on inside

of oven cavity. They will scratch the surface.

For interior surfaces: Wash often with
warm, sudsy water and a sponge or soft
cloth. Use only mild, nonabrasive soaps or
a mild detergent. Be sure to keep the

areas clean where the door and oven
frame touch when closed. Wipe well with

clean water.

For stubborn soil, boil a cup of water in the
oven for 2 or 3 minutes. Steam will soften
the soil. To get rid of odors inside the oven,
boil a cup of water with lemon juice or
vinegar.

For exterior surfaces and control panel:

Use a soft cloth with spray glass cleaner.
Apply the spray glass cleaner to the soft
cloth; do not spray directly on the oven.

NOTE: Abrasive cleansers, steel-wool

pads, gritty wash cloths, some paper
towels, etc., can damage the control panel

and the interior and exterior oven surfaces.

46

Caring for Your Microwave Oven

For stainless-steel surfaces:

• Do not use steel wool or soap-filled
scouring pads.

• Rub in the direction of the grain line to
avoid marring the surface.

• Always wipe dry to avoid water marks.

CLEANING TASK

Routine cleaning and
fingerprints

Stubborn stains and
baked-on residue

Hard water spots

To clean turntable and turntable support,
wash in mild, sudsy water; for heavily soiled

areas use a mild cleanser and scouring
sponge. The turntable and turntable support
are dishwasher safe.

You can remove the glass turntable to
clean the oven cavity floor; however, this
oven is designed to operate with the turntable
in place. Do not operate the microwave
oven when turntable is removed for cleaning.
See the “How your microwave oven works”
section for further information about the
turntable.

WHAT TO USE

Liquid detergent/soap
and water, or
all-purpose cleaner

Mildly abrasive cleanser
or stainless-steel
cleaners

Vinegar

• If commercial cleaners are used, follow
label directions. If product contains chlorine
(bleach), wipe thoroughly with clean water
and dry with a soft lint-free cloth. Chlorine
is a corrosive substance.

HOW TO CLEAN

Wipe with damp cloth or sponge,
then wipe with clean water and dry.

To avoid marring the surface, rub in
the direction of grain lines with a
damp cloth or sponge and cleanser.
Wipe thoroughly with clean water.
Repeat if necessary.

Swab or wipe with cloth.
Wipe with clean water and dry.

Turntable

coupling

Glass

turntable

Turntable

support

To clean the Broiling Grid, wash with

steel-wool pad and warm, soapy water.
Grid is dishwasher-safe.

To clean CRISPWARE* Crisper Pan,
wash in mild, sudsy water; for heavily soiled

areas use a mild cleanser and scouring
sponge. Pan is dishwasher-safe.

47

C

ooking Guide

Reheating chart

Times are approximate and may need to be adjusted to individual tastes.

STARTING

ITEM

TEMP

TIME/POWER

PROCEDURE

Meat (Chicken pieces,

chops, hamburgers,
meat loaf slices)
1 serving
2 servings

Meat Slices (Beef, ham,
pork, turkey) 1 or more
servings

Stirrable Casseroles and
Main Dishes

1 serving
2 servings
4-6 servings

Nonstirrable Casseroles
and Main Dishes

1 serving
2 servings
4-6 servings

Soup, Cream

1 cup (250 mL)
1 can (103⁄4 oz [325 mL])

Soup, Clear

1 cup (250 mL)
1 can (103⁄4 oz [325 mL])

Pizza

1 slice
1 slice
2 slices
2 slices

Refrigerated
Refrigerated

Room temp
Refrigerated

Refrigerated
Refrigerated
Refrigerated

Refrigerated
Refrigerated
Refrigerated

Refrigerated
Room temp

Refrigerated
Room temp

Room temp
Refrigerated
Room temp
Refrigerated

1 to 2 min at 70%
21⁄2 to 41⁄2 min at 70%

45 sec to 1 min per serving
at 50%
1 to 3 min per serving
at 50%

2 to 4 min at 100%
4 to 6 min at 100%
6 to 8 min at 100%

5 to 8 min at 50%
9 to 12 min at 50%
13 to 16 min at 50%

3 to 41⁄2 min at 50%
5 to 7 min at 50%

21⁄2 to 31⁄2 min at 100%
4 to 51⁄2 min at 100%

15 to 25 sec at 100%
30 to 40 sec at 100%
30 to 40 sec at 100%
45 to 55 sec at 100%

Cover loosely. (Do not cover
when broiling.)

Cover with gravy or wax
paper. (Do not cover when
broiling.) Check after 30 sec
per serving.

Cover. Stir after half the
time.

Cover with wax paper.

Cover. Stir after half the
time.

Cover. Stir after half the
time.

Place on preheated
CRISPWARE* Crisper Pan.

Vegetables

1 serving
2 servings

Baked Potato

1
2

Breads

(Dinner or breakfast roll)
1 roll
2 rolls
4 rolls

Pie

Whole
1 slice

48

Refrigerated
Refrigerated

Refrigerated
Refrigerated

Room temp
Room temp
Room temp

Refrigerated
Refrigerated

3

⁄4 to 11⁄2 min at 100%

11⁄2 to 21⁄2 min at 100%

1 to 2 min at 50%
2 to 3 min at 50%

8 to 12 sec at 50%
11 to 15 sec at 100%
18 to 22 sec at 100%

5 to 7 min at 70%
30 sec at 100%

Cover. Stir after half the
time.

Cut potato lengthwise and
then several times cross­wise. Cover with wax paper.

Wrap single roll, bagel, or
muffin in paper towel. To
reheat several, line plate
with paper towel. Cover
with another paper towel.

Cooking Guide

Microwave cooking chart

Times are approximate and may need to be adjusted to individual taste.

MEATS, POULTRY, FISH, SEAFOOD

Allow standing time after cooking.

COOK

FOOD
Bacon

(per slice)

Ground Beef
for Casse­roles

(1 lb [.45 k])

Hamburger
Patties (2)

Hamburger
Patties (4)

Meat Loaf

(11⁄2 lbs [.7 k])

Chicken
Pieces

Internal temperature should be 185°F (85°C)
after standing.

Turkey
Breast

Internal temperature should be 185°F (85°C)
after standing.

Fish Fillets

(1 lb [.45 k])

Scallops and
Shrimp

(1 lb [.45 k])

VEGETABLES

Cook at 100% cook power.

FOOD
Beans, Green

or Yellow (1 lb [.45 k])
Broccoli (1 lb [.45 k])

Carrots (1 lb [.45 k])

POWER

100%

100%

100%

100%

100%

100%

100%

then 70%

100%

100%

TIME

45 sec to
1 min 15 sec
per slice

4 to 6 min

1st side 2 min
2nd side 11⁄2 to
21⁄2 min

1st side 21⁄2 min
2nd side 2 to 3 min

13 to 19 min

6 to 9 min/lb

5 min
8 to 12 min/lb

5 to 6 min

31⁄2 to 51⁄2 min

TIME

6 to 12 min

6 to 10 min
8 to 12 min

VEGETABLES (continued)
Cook at 100% cook power.

FOOD
Cauliflower

(medium head)

Corn on the Cob

(2)
(4)

Potatoes, Baked

(4 medium)

Squash,
Summer (1 lb [.45 k])

OTHER

COOK

FOOD
Applesauce

(4 servings)

Baked
Apples (4)

Chocolate

(melt 1
square)

Eggs,
Scrambled

(2)

(4)

Hot Cereals

(1 serving)
(4 servings)

Nachos

(large plate)

Water for
Beverage

(1 cup [250 mL])
(2 cups [500 mL])

POWER

100%

100%

50%

100%

100%

50%

100%

TIME

6 to 9 min

4 to 9 min
6 to 16 min

13 to 19 min

3 to 8 min

TIME

7 to 10 min

4 to 6 min

1 to 2 min

1 min 15 sec
to 1 min
45 sec

2 to 3 min

11⁄2 to 5 min
41⁄2 to 7 min

11⁄2 to 21⁄2 min

21⁄2 to 4 min
41⁄2 to 6 min

49

Cooking Guide

Cooking tips

Amount of food

• If you increase or decrease the amount of

food you prepare, the time it takes to cook
that food will also change. For example, if
you double a recipe, add a little more than
half the original cooking time. Check for
doneness and, if necessary, add more
time in small increments.

Covering food

Cover food to:

• Reduce splattering

• Shorten cooking times

• Retain food moisture

All coverings that allow microwaves to pass
through are suitable.

Starting temperature of food

• The lower the temperature of the food

being put into the microwave oven, the
longer it takes to cook. Food at room
temperature will be reheated more quickly
than food at refrigerator temperature.

Composition of food

• Food with a lot of fat and sugar will be

heated faster than food containing a lot of
water. Fat and sugar will also reach a
higher temperature than water in the
cooking process.

• The more dense the food, the longer it

takes to heat. “Very dense” food like meat
takes longer to reheat than lighter, more
porous food like sponge cakes.

Size and shape

• Smaller pieces of food will cook faster

than larger pieces and same-shaped
pieces of food cook more evenly than
irregularly-shaped foods.

• With unevenly shaped foods, the thinner

parts will cook faster than the thicker
areas. Place the thinner parts of chicken
wings and legs in the center of the dish.

Releasing pressure in foods

• Several foods (for example: baked pota-

toes, sausages, egg yolks, and some fruits)
are tightly covered by a skin or membrane.
This can cause the food to burst from steam
building up in them during cooking. To
relieve the pressure and to prevent bursting,
pierce these foods before cooking with a
fork, cocktail pick, or toothpick.

NOTE: Food cooked in the CRISPWARE*

Crisper Pan will not burst and does not need
to be pricked.

Using standing time

• Always allow food to stand for a while

after cooking. Standing time after defrosting,
cooking, or reheating always improves the
result since the temperature will then be
evenly distributed throughout the food.

• The length of the standing time depends

on the volume and density of the food.
Sometimes it can be as short as the time
it takes you to remove the food from the
oven and take it to the serving table. How­ever, with larger, denser food, the standing
time may be as long as 10 minutes.

Stirring, turning foods

• Stirring and turning foods distributes

heat quickly to the center of the dish and
avoids overcooking at the outer edges of
the food.

50

Cooking Guide

Arranging food

For best results, distribute food evenly on
the plate. You can do this in several ways:

• If you are cooking several items of the

same food, such as baked potatoes,
place them in a ring pattern for uniform

cooking.

• When cooking foods of uneven shapes

or thickness such as chicken breasts,
place the smaller or thinner area of the

food towards the center of the dish where it
will be heated last.

• Choose a tall, narrow container rather

than a low and wide container. When
reheating gravy, sauce, or soup, do not fill
the container more than 2⁄3.

• When you cook or reheat whole fish,

score the skin – this prevents cracking.
Shield the tail and head of whole fish with
small pieces of foil to prevent overcooking
and ensure the foil does not touch the
sides of the oven.

• Do not let food or container touch the top

or sides of the oven. This will prevent
possible arcing.

Using aluminum foil

Metal containers should not be used in a
microwave oven. There are, however, some
exceptions. If you have purchased food
which is prepackaged in an aluminum foil
container, then refer to the instructions on
the package. When using aluminum foil
containers, cooking times may be longer
because microwaves will only penetrate the
top of the food.

If you use aluminum containers without pack­age instructions, follow these guidelines:

• Do not place container on the wire Broiling

Grid. Sparking may occur.

• Place container in a glass bowl and add

some water so that it covers the bottom of
the container, not more than 1⁄4 inch high.
This ensures even heating of the container
bottom.

• Always remove the lid to avoid damage to

the oven.

• Use only undamaged containers.

• Do not use containers taller than 3⁄4 inch.

• Container must be half filled.

• To avoid arcing, there must be a minimum

1

⁄4 inch between the aluminum container
and the walls of the oven and also between
two aluminum containers.

• Always place container on turntable.

• Reheating food in aluminum foil contain-

ers usually takes up to double the time
compared to reheating in plastic, glass,
china, or paper containers. The time when
food is ready will vary a great deal.

• Let food stand for 2 to 3 minutes after

heating so that heat is spread evenly
throughout container.

NOTE: Because of the unique design of the

aluminum CRISPWARE* Crisper Pan and the
Double Emission System, the Crisper
Pan is safe to use in your microwave oven.

Cooking you should not do in
your microwave oven

• Do not do canning of foods in the oven.

Closed glass jars may explode, resulting
in damage to the oven or possible
personal injury.

• Do not use the microwave oven to sterilize

objects (baby bottles, etc.). It is difficult to
maintain the high temperature required for
safe sterilization.

51

Q

uestions and Answers

QUESTIONS

Can I operate my microwave oven
without the turntable or turn the
turntable over to accommodate a
large dish?

Can I use a grid in my microwave
oven so that I may reheat or cook
on two levels at a time?

Can I use either metal or aluminum
pans for microwave cooking?

Is it normal for the turntable to turn
in either direction?

ANSWERS

No. If you remove or turn over the turntable, you
will get poor cooking results. Dishes used in your
oven must fit on the turntable.

You can use a grid only if grid is supplied with
your microwave oven. Use of any grid not sup­plied with the microwave oven can result in poor
cooking performance and/or arcing.

Usable metal includes aluminum foil for shielding
(use small, flat pieces), small skewers, and
shallow foil trays (if tray is not taller than 3⁄4 inch
(19 mm) deep and half filled with food to
absorb microwave energy). When broiling or
using CRISP, use the specially designed
CRISPWARE* Crisper Pan that comes with your
oven. Never allow metal to touch walls or door.
(For more information, see “Cooking tips” in the
“Cooking Guide” section.)

Yes. The turntable rotates clockwise or counter­clockwise, depending on the rotation of the motor
when the cooking cycle begins.

Sometimes the door of my micro­wave oven appears wavy. Is this
normal?

What are the humming noises that
I hear when my microwave oven is
operating?

Why does the dish become hot
when I microwave food in it? I
thought that this should not happen.

What does “standing time” mean?

This appearance is normal and does not affect
the operation of your oven.

You hear the sound of the transformer when the
magnetron tube cycles on.

As food becomes hot it will conduct the heat to
the dish. Also, when broiling remember that the
Crisper Pan is made of a special material that
absorbs microwave energy, making the pan very
hot for browning. To avoid burns, use hot pads or
the Crisper Pan handle to remove food after
cooking and broiling.

“Standing time” means that food should be
removed from the oven and covered for additional
time to allow it to finish cooking. This frees the
oven for other cooking.

52

Questions and Answers

QUESTIONS

Can I pop popcorn in my microwave
oven? How do I get the best results?

How does my CRISPWARE* Crisper
Pan aid browning and crisping?

Sometimes I notice sparking when
broiling. What causes this?

ANSWERS

Yes. Pop packaged microwave popcorn
following manufacturer’s guidelines or use the
preprogrammed Popcorn pad. Do not use
regular paper bags. Use the “listening test” by
stopping the oven when the popping slows to a
“pop” every 1 or 2 seconds. Do not repop
unpopped kernels. You can also use special
microwave poppers. When using a popper, be
sure to follow manufacturer’s directions. Do not
pop popcorn in glass utensils.

The bottom of your Crisper Pan is coated with
a special material that absorbs the magnetic part
of the microwave energy. This material becomes
very hot and transfers heat to the bottom of the
Crisper Pan for higher temperature cooking.

Sparking is caused by the burning off of fat from
past cooking. It will stop when fat is all burned
off of the oven.

53

T

SERVICE

POWER

roubleshooting

Most cooking problems often are caused by little things you can find and fix without tools
of any kind. Check the lists below and on the next page before calling for assistance or
service. If you still need help, see “Requesting Assistance or Service” on pages 56 and 57.

If nothing operates, check the following:

Is the microwave oven wired into a live circuit with the proper voltage?
(See Installation Instructions.)

▼

Have you blown a household fuse or tripped a circuit breaker?

▼

Has the electric company experienced a power failure?

▼

Other possible problems and their causes:

PROBLEM
The microwave oven

will not run

Microwave cooking
times seem too long

The turntable will
not turn

CAUSE

• The door is not firmly closed and latched.

• You did not touch START.

• You did not follow directions exactly.

• An operation that was programmed earlier is still running.

• The electric supply to your home is low or lower than normal.

Your electric company can tell you if the line voltage is low.

• The cook power is not at the recommended setting. Check the

“Microwave cooking chart” on page 49.

• Larger amounts of food need longer cooking times.

• The turntable is not correctly in place. Make sure the turntable

is correct-side up and is sitting securely on center shaft.

• The support is not operating correctly. Call an authorized

KitchenAid service technician for repair. Cooking without the
turntable can give you poor results.

54

Troubleshooting

PROBLEM
The Display shows

a time counting
down but the oven
is not cooking

You do not hear the
Programming Tone

Smoke is coming
out of vent during
broiling

“F” followed by a
number appears
on Display

If none of these items was causing your problem, see “Requesting Assistance or Service” on
pages 56 and 57.

CAUSE

• The oven door is not closed completely.

• You have set the controls as a kitchen timer. Touch CANCEL

to cancel the Minute Timer.

• The command is not correct.

• This is normal, just as in conventional broiling.

• There has been a command pad failure. Call for service. See

Step 2 on page 56. Touch Number pad 1 to clear failure code
from Display.

55

R

equesting Assistance or

Service

If you need assistance or service in the U.S.A.:

1. If the problem is not due to
one of the items listed in the
“Trouble shooting” section†:

• Call the KitchenAid Consumer Assistance

Center:

1-800-422-1230

One of our trained consultants
can instruct you in how to

obtain satisfactory operation
from your appliance or, if service is
necessary, recommend a qualified service
company in your area.

• If you prefer, write to:

KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692

Please include a daytime phone number in
your correspondence.

2. If you need service†:

• Call your dealer or the repair service he

recommends.

SERVICE

KitchenAid servicer.

• If you are unable to obtain the name of a

local authorized KitchenAid servicer, call
our Consumer Assistance Center tele­phone number (see Step 1).

• All service should be han-

dled locally by the dealer

from whom you purchased

the unit or an authorized

3. If you are not satisfied
with the action taken:

• Contact the Major Appliance Consumer

Action Program (MACAP). MACAP is a
group of independent consumer experts
that voices consumer views at the highest
levels of the major appliance industry.

• Contact MACAP only when the dealer,

authorized servicer, and KitchenAid have
failed to resolve your problem.

Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606

• MACAP will in turn inform us of your action.

†

When asking for help or service:

Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the pur­chase date. (See the “A Note to You”
section.) This information will help us
respond properly to your request.

Don’t forget, KitchenAid offers a full line of quality home appliances.

Built-In Refrigerators Trash Compactors Ranges & Cooktops
Freestanding Refrigerators Hot Water Dispensers Microwave Ovens
50-Pound Ice Makers Food Waste Disposers Washers & Dryers
Dishwashers Built-In Ovens Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our

toll free Consumer Assistance Center telephone number, 1-800-422-1230.

56

Requesting Assistance or Service

If you need assistance or service in Canada:

1. If the problem is not due to
one of the items listed in
“Troubleshooting”†...

Contact the dealer from whom you

purchased your appliance,
or call the KitchenAid Canada
Consumer Assistance Centre
toll free, 8:30 a.m. – 6 p.m.
(EST), at 1-800-461-5681.

2. If you need service†...

Contact your nearest KitchenAid Canada
Appliance Service branch or authorized
servicing outlet to service your appliance.
(See list below.)

†

When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to
You” section.) This information will help
us respond properly to your request.

KitchenAid Canada Appliance Service – Consumer Services

Direct service branches:
BRITISH COLUMBIA 1-800-665-6788
ALBERTA 1-800-661-6291
ONTARIO Ottawa area 1-800-267-3456

(except 807 area code) Outside the Ottawa area 1-800-807-6777
MANITOBA, SASKATCHEWAN 1-800-665-1683

and 807 area code in ONTARIO
QUEBEC Montreal (except South Shore) 1-800-361-3032

ATLANTIC PROVINCES 1-800-565-1598

South Shore Montreal 1-800-361-0950
Quebec City 1-800-463-1523
Sherbrooke 1-800-567-6966

For further assistance

If you need further assistance, you can write
to KitchenAid Canada with any questions
or concerns at:

Consumer Relations Department
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in
your correspondence.

57

N

otes

58

ndex

I

This index is alphabetical. It contains all the topics included in this manual, along with
the page(s) on which you can find each topic.

TOPIC PAGE

ALUMINUM FOIL ............................... 51, 52

AUDIBLE SIGNALS ................................. 15

BEST COOKING RESULTS ...................... 9

CARING FOR YOUR MICROWAVE

OVEN ....................................................... 46

CHARTS

Code pads ...................................... 44, 45

Custom cook ......................................... 36

Custom defrost ..................................... 31

Custom reheat ...................................... 26

Microwave cooking ............................... 49

Reheating ............................................. 48

Weight conversion ................................ 33

CONTROL FUNCTIONS

Broiling .................................................. 42

Cancel................................................... 15

Clock..................................................... 17

Cooking at high cook power ................. 20

Cooking at different cook powers ......... 21

Cook power........................................... 22

Custom cook ......................................... 35

Defrosting ............................................. 31

Easy minute .......................................... 19

Interrupting cooking .............................. 15

Keep warm............................................ 39

Crisp ..................................................... 40

Micro ..................................................... 22

Minute timer .......................................... 18

Popping popcorn................................... 34

Reheating food ..................................... 26

Staged cooking ..................................... 23

Start ...................................................... 15

ELECTRICAL REQUIREMENTS ......... 6, 12

ERROR SIGNALS.................................... 15

TOPIC PAGE

HELP PROMPTS ..................................... 45

HOW YOUR MICROWAVE

OVEN WORKS ....................................... 7-8

PARTS AND FEATURES

Broil element ......................................... 13

Broiling grid ........................................... 16

Control panel ................................... 14-15

Cook guide label ................................... 13

Crisper pan ......... 8, 11, 16, 40, 47, 51, 53

Door handle .......................................... 13

Door safety lock system........................ 13

Double emission system ............... 7, 8, 51

Light ...................................................... 13

Magnetron......................................... 7, 52

Turntable............................... 7, 12, 47, 52

Utensils ................................................. 16

Window ................................................. 13

QUESTIONS AND ANSWERS ................ 52

GRID .................................................. 47, 52

RADIO INTERFERENCE........................... 9

REQUESTING ASSISTANCE OR

SERVICE ................................................. 56

SAFETY ....................................... 4-6, 10-12

STANDING TIME ......................... 34, 50, 52

TESTING YOUR DINNERWARE

OR COOKWARE ..................................... 10

TESTING YOUR MICROWAVE OVEN ..... 9

TIPS

Cooking................................................. 50

Defrosting ............................................. 34

TROUBLESHOOTING ............................. 54

WARRANTY............................................. 60

59

Electric Built-In Combination

Microwave/Single Oven

LENGTH OF
WARRANTY:

ONE-YEAR FULL
WARRANTY

FROM DATE OF
INSTALLATION

SECOND­THROUGH FIFTH­YEAR LIMITED
WARRANTY

FROM DATE OF
INSTALLATION

SECOND­THROUGH
TENTH-YEAR
LIMITED
WARRANTY

FROM DATE OF
INSTALLATION

W

KITCHENAID
WILL PAY FOR:

Replacement parts and
repair labor costs to
correct defects in
materials or workman­ship. Service must be
provided by an autho­rized KitchenAid
servicing outlet.

Replacement micro­wave magnetron or any
oven electric element to
correct defects in mate­rials or workmanship.
Replacement parts for
solid state touch control
system to correct
defects in materials or
workmanship.

Replacement parts for
the porcelain oven
cavity/inner door if the
part rusts through due
to defects in materials
or workmanship.

arranty

KITCHENAID
WILL NOT PAY FOR:

A. Service calls to:

1. Correct the installation of the

oven.

2. Instruct you how to use the oven.

3. Replace house fuses or correct

house wiring.

B. Repairs when oven is used in other

than normal home use.

C. Damage resulting from accident,

alteration, misuse, abuse, improper
installation, or installation not in
accordance with local electrical
codes.

D. Any labor costs during the limited

warranties.

E. Replacement parts or repair labor

costs for units operated outside the
United States.

F. Pickup and delivery. This product

is designed to be repaired in the
home.

G. Repairs to parts or systems caused

by unauthorized modifications made
to the appliance.

3/96

KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states or provinces do not

allow the exclusion or limitation of incidental or consequential damages, so this exclusion
or limitation may not apply to you. This warranty gives specific legal rights and you may
also have other rights which vary from state to state or province to province.

Outside the United States and Canada, a different warranty may apply. For details,
please contact your authorized KitchenAid dealer.

If you need assistance or service, first see the “Troubleshooting” section of this book.
After checking “Troubleshooting,” additional help can be found by checking the “Requesting
Assistance or Service” section. In the U.S.A., call our Consumer Assistance Center at
1-800-422-1230. In Canada, call KitchenAid Canada at one of the telephone numbers listed
in the “Requesting Assistance or Service” section.

KitchenAid

Benton Harbor, Michigan 49022-2692 U.S.A.

PART NO. 4451400

© 1997 KitchenAid

*Registered trademark/Trademark of KitchenAid, U.S.A.,

KitchenAid Canada licensee in Canada

Printed in U.S.A.

4/97