KitchenAid KCM1204 Use and Care
KCM1204
PARTS AND FEATURES
PARTS AND ACCESSORIES
Gold Tone permanent filter
Brew basket
Brew basket
door
Water tank window
Carafe lid
Glass carafe
Water tank lid
Programmable display
Auto
Regular
Bold
Clean
Small Batch
Filter assembly
Charcoal filter
2 | PARTS AND FEATURES
Warming plate
Cord storage in base
(not shown)
PARTS AND FEATURES
DISPLAY AND CONTROL PANEL FEATURES
Programmable display
Clock
Brewing status icon
ENGLISH
A.M./P.M. indicators
Warming status icon
Auto indicator
Clean indicator
Small batch indicator
Control panel
Auto
Regular
Bold
Clean
Small Batch
Hour
Minute
Strength
Small Batch
Brew
Cancel
Auto Set
Clean
Regular strength indicator
Bold strength indicator
PARTS AND FEATURES | 3
COFFEE MAKER SAFETY
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always
be followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against electrical shock, do not immerse cord, plugs,
or Coffee Maker in water or other liquid.
4. Close supervision is necessary when any appliance is used by or near children.
5. Unplug Coffee Maker from outlet when not in use and before cleaning. Allow
to cool before putting on or taking off parts and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the appliance
malfunctions or has been damaged in any manner. Return appliance to the
nearest Authorized Service Facility for examination, repair, or adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may cause injuries.
8. Do not use outdoors.
4 | COFFEE MAKER SAFETY
COFFEE MAKER SAFETY
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Do not use appliance for other than intended use.
12. Do not use appliance without lid properly placed on carafe.
13. The carafe is designed for use with this appliance. It must never be used
on a range top or in a microwave oven.
14. Do not set a hot carafe on a wet or cold surface.
15. Do not use a cracked carafe or a carafe having a loose or weakened handle.
16. Do not clean carafe with abrasive cleaners, steel wool pads, or other
abrasive material.
17. Scalding may occur if the brew basket door is opened during the brew cycles.
18. WARNING: Risk of re or electric shock. Do not remove bottom cover.
No user-serviceable parts inside. Repair should be done by authorized
service personnel only.
SAVE THESE INSTRUCTIONS
THIS PRODUCT IS DESIGNED FOR HOUSEHOLD USE ONLY.
ELECTRICAL REQUIREMENTS
Volts: 120 VAC
Hertz: 60 Hz
Wattage: 1100 Watts
NOTE: If the plug does not fit in the
outlet, contact a qualified electrician.
Do not modify the plug in any way.
Do not use an adapter.
Do not use an extension cord. If the
power supply cord is too short, have
a qualified electrician or service personnel
install an outlet near the appliance.
ENGLISH
COFFEE MAKER SAFETY | 5
USING THE COFFEE MAKER
INSTALLING THE WATER FILTER
Before first use
Wash the Gold Tone permanent filter, brew
basket, and carafe in hot, soapy water; then
rinse with clean water and dry. Do not use
abrasive cleansers or scouring pads.
NOTE: These parts can also be washed
in the top rack of the dishwasher.
Installing the charcoal filter:
Using the filter is optional but strongly
recommended. The Coffee Maker will
operate normally without the filter, but it
reduces contaminants that can impair
coffee flavor.
The filter is for use only with municipally
treated tap water or well water that is
regularly tested for contaminants; it is not
intended to remove contaminants in water
that is not suitable for drinking.
IMPORTANT: Every time you install a new
water filter, run the Coffee Maker through
a complete brew cycle without coffee.
Use a full carafe of clean, cool water.
Place the charcoal filter in a
container filled with fresh, cool
water. The charcoal filter should
remain submerged in the water
1
for 10 minutes. Rinse the charcoal
filter under running water for
5 seconds after soaking.
Put the charcoal filter into the filter
2
assembly. Snap to close.
6 | USING THE COFFEE MAKER
Lift the water tank lid using
3
the tab at the front of the lid.
USING THE COFFEE MAKER
Place the filter assembly in the well
at the bottom of the water reservoir.
4
Push the filter assembly slightly to
make sure it fits snugly.
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Cord is stored in base. If needed,
gently pull cord outwards until
fully extended, or just long enough
5
to reach the outlet. Plug into a
grounded 3 prong outlet.
USING THE COFFEE MAKER | 7
USING THE COFFEE MAKER
AM PM
Auto
Bold
Regular
Small Batch
Clean
AM PM
Auto
Bold
Regular
Small Batch
Clean
SETTING THE CLOCK
NOTE: When the Coffee Maker is first plugged in or when power is restored after
an interruption, the display will initially show 12:00 a.m.
AM PM
Auto
Regular
Bold
Clean
Small Batch
To Set the Minutes: Press MINUTE.
The Hour setting will switch to a
solid display and the Minute setting
To Set the Hour: Press HOUR.
The Hour setting will begin to blink.
The Hour digits will change with
1
each press; or PRESS AND HOLD
to scroll rapidly.
will begin to blink. The Minute digits
will change with each press; or
PRESS AND HOLD to scroll rapidly.
2
To Save the current displayed time
and Exit clock set up: Press ANY
other button (Mode, Clean, Auto
Set, Strength, Small Batch, or Brew);
or do not press any button for
10 seconds.
SETTING BREW STRENGTH
AM PM
Auto
Regular
Bold
Clean
Small Batch
To switch between Regular and
Bold brew strengths: Press the
1
STRENGTH button.
NOTE: Regular is the default setting.
8 | USING THE COFFEE MAKER
USING THE COFFEE MAKER
Auto
Bold
Regular
Small Batch
Clean
FILLING THE COFFEE MAKER WITH WATER FOR BREWING
TIP: Brew 2 pots of fresh, cool water and discard before brewing the first
pot of coffee.
ENGLISH
Lift the water tank lid and fill
with enough fresh, cool water to
make the desired amount of coffee.
1
Use the cup indicators on the water
tank window to view water input.
Close the water tank lid.
Place the carafe in the Coffee Maker.
Make sure the bottom of the carafe
is fully seated; otherwise, the Pause
2
and pour feature may not engage,
causing water and coffee to overflow
the brew basket.
NOTE: When using the Small Batch brew cycle, make sure to fill the tank with
only the amount of water needed to brew your desired number of cups. If you
put in 12 cups of water, the Coffee Maker will brew all 12 cups.
PAUSE AND POUR FEATURE
The “Pause and pour” feature enables you to remove the carafe from the Coffee Maker
and pour a cup of coffee before brewing is finished. When the carafe is removed,
a special valve stops the flow of coffee from the brew basket. However, brewing
does not stop. If the carafe is not placed back in the Coffee Maker within 25 seconds,
water and coffee grounds will overflow the brew basket.
FILLING THE BREW BASKET
NOTE: Do not operate the Coffee Maker without the brew basket in place.
NOTE: If you do not wish to use the
Gold Tone permanent filter, you may
use a 12-cup, flat bottom paper coffee
filter instead; do not use both together.
When using a paper coffee filter,
place the filter inside the brew basket,
pressing the filter into the sides of the
brew basket. Pre-wetting the paper
filter is not required. The paper coffee
filter needs to be placed in the brew
basket before adding ground coffee.
Open the brew basket door. Make
sure the brew basket and filter are
1
placed inside of the basket door
before adding coffee.
If using the Gold Tone permanent
filter, you may remove the filter from
the brew basket to add ground coffee,
if desired.
USING THE COFFEE MAKER | 9
USING THE COFFEE MAKER
AM PM
Auto
Bold
Regular
Small Batch
Clean
Use the “Coffee dosage guide”
to add the appropriate amount of
ground coffee to the brew basket.
2
Shake the brew basket slightly to
even out the bed of coffee, then
close the brew basket door.
COFFEE DOSAGE GUIDE
For best results, use a kitchen scale and the chart below when
filling the brew basket with coffee grounds. As a baseline, use
medium ground coffee (see picture to the left). Alter grind
and/or dosage to taste.
CUPS*
WATER OZ
(WEIGHT)
2
3
4
5
6
7
8
9
10
11
12
*Use the measurements on the side of your carafe.
10 | USING THE COFFEE MAKER
WATER
GRAMS
COFFEE
GRAMS
APPROX. # OF
TABLESPOONS
10 306 10 2
16 459 14 3
21 612 19 4
26 764 24 5
31 917 29 6
36 1070 33 7
41 1223 38 8
47 1376 43 9
52 1529 48 10
57 1682 52 11
62 1835 57 12
USING THE COFFEE MAKER
PROGRAMMING THE AUTO SET FEATURE
ENGLISH
Auto
Regular
Bold
Clean
Small Batch
To Program the Coffee Maker to
brew coffee at a preset time: Press
the AUTO SET button one time.
The “Auto” indicator light will flash
1
and the time display will change
to the currently set Auto Set time
(12:00 a.m. is the default time.)
Auto
Regular
Bold
Clean
Small Batch
Auto
Regular
Bold
Clean
Small Batch
To Set the Time the Coffee Maker
should begin brewing: Press the
HOUR button. The hour digits will
change with each press; or PRESS
AND HOLD to scroll rapidly.
2
Next, press the MINUTE button. The
Hour setting will stay solid and the
Minute setting will begin to blink.
The minute digits will change with
each press; or PRESS AND HOLD
to scroll rapidly.
Auto
Regular
Bold
Clean
Small Batch
To save the current displayed
time and exit Auto Set: Wait for
10 seconds, or press any button
(Clean, Auto Set, Strength, Small
3
Batch, or Brew). The Auto indicator
will remain lit and the time display
will go back to the current time.
To cancel the Auto Set time after
programming is complete: Press
4
AUTO SET again; or press the
BREW/CANCEL button.
USING THE COFFEE MAKER | 11
USING THE COFFEE MAKER
Auto
Bold
Regular
Small Batch
Clean
Auto
Bold
Regular
Small Batch
Clean
USING THE PREVIOUSLY PROGRAMMED AUTO SET TIME
These steps can be followed to save the Auto Set time after following the steps in the
“Programming the Auto Set feature” section.
Auto
Regular
Bold
Clean
Small Batch
Auto
Regular
Bold
Clean
Small Batch
To save the current displayed time
Press the AUTO SET button. The
Auto indicator will flash and the time
1
display will show the previously set
Auto time.
and exit Auto Set: Wait for 10
seconds, or press any button (Clean,
Auto Set, Strength, Small Batch, or
2
Brew). The Auto indicator will remain
lit and the time display will go back
to the current time.
BREWING COFFEE
TIP: Brew 2 pots of fresh, cool water and discard before brewing the first
pot of coffee.
Auto
Regular
Bold
Clean
Small Batch
Press the BREW button to begin
brewing coffee. The Coffee Maker
will beep 1 time, and the “Brew”
icon will light up when the Brew
cycle is started.
1
To brew 2-4 cups of coffee instead
of an entire pot: Press the SMALL
BATCH button before pressing the
BREW button. The “Small Batch”
indicator will light up.
NOTE: Opening the brew basket while coffee is brewing will interrupt the brew
The Coffee Maker will beep
3 times when the Brew cycle
is complete, then will automatically
initiate the 2-hour Warm mode.
2
The Brewing icon will turn off and
the Warming icon will light up.
After the Warm mode completes,
one long beep will sound.
process and impair flavor.
12 | USING THE COFFEE MAKER
USING THE COFFEE MAKER
NOTE: Repeat steps 1 and 2 to brew
additional carafes of coffee. Allow the
Auto
Regular
Bold
Clean
Small Batch
To Cancel the Brew cycle or Warm
mode: Press the BREW button once.
3
The Brew cycle or Warm mode will
be cancelled.
Coffee Maker to cool for 5 minutes
before starting the next brew cycle.
IMPORTANT: The outside of the carafe may be warm to the touch
after brewing. Use discretion when placing the carafe on uncovered
surfaces immediately after brewing.
CARE AND CLEANING
CLEANING THE COFFEE MAKER
Calcium deposits (scale) from water will build up in the Coffee Maker over time and
impair brewing efficiency and coffee quality. If you notice that it takes longer than
usual to brew or that the Coffee Maker is making unusual noises, then it is time to
descale. The “Clean” indicator will flash when the Coffee Maker has completed
100 brew cycles. Descaling should be done as soon as possible to preserve the
performance and life of your Coffee Maker.
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NOTE: The Coffee Maker can be
descaled using a vinegar and water
solution, or by using a packaged
descaling agent, like affresh®. Always
mix the descaling solution using cool
water.
When using vinegar, fill the carafe
with a solution consisting of ½ vinegar
and ½ water.
When using a descaling agent, follow
the directions on the package for
the recommended ratios of descaling
agent and water to use.
The Coffee Maker should be run
through a complete Clean cycle using
a full tank of the descaling solution.
Before descaling, always remove
the water filter (see the “Installing
the Water Filter” section) and make
1
sure the brew basket contains no
coffee or coffee filters.
CARE AND CLEANING | 13
Auto
Bold
Regular
Small Batch
Clean
CARE AND CLEANING
Auto
Regular
Bold
Clean
Small Batch
When the “Clean” indicator begins
to flash on the display, run a clean
cycle: Press the CLEAN button.
The “Clean” indicator will stop
flashing. Then press the BREW
2
button to begin the Clean cycle.
When the Clean cycle is complete
(approximately 15 minutes), 3 beeps
will sound, and the “Clean” indicator
will turn off.
Auto
Regular
Bold
Clean
Small Batch
Run at least 2 water-only cycles after
3
the Clean cycle is complete.
x 2
Reinstall or replace the water filter.
Replace the filter every 3 months
4
under normal use. Replace it more
Reinstall the coffee filter.
5
often under heavy use.
IMPORTANT: The Clean cycle can be completed at regular intervals, if desired,
without the “Clean” indicator needing to light up. Follow these directions to
clean the Coffee Maker whenever desired.
14 | CARE AND CLEANING
TROUBLESHOOTING
If your Coffee Maker should fail to
operate as expected, please check
the following:
1. If the display is not illuminated:
• Check to see whether the Coffee
Maker is plugged into a grounded
3 prong outlet. If it is, check the fuse
or circuit breaker on the electrical
circuit the Coffee Maker is connected
to and make sure the circuit is closed.
2. If only a portion of the water added to
the Coffee Maker actually brews:
• The Coffee Maker requires immediate
descaling. Please refer to the “Care
and cleaning” section.
3. If you hear 3 rapid tones:
• There is no water in the water tank.
The Coffee Maker will not brew. Fill
the water tank with fresh, cool water
and continue with the brewing cycle
as described in the “Brewing coffee”
section.
4. If “Er1” flashes on the display and you
hear 1 tone:
• A button may be jammed. Unplug the
Coffee Maker and press each button
several times. Plug the Coffee Maker
into a grounded 3 prong outlet. If
“Er1” appears again on the display,
repeat this procedure.
5. If coffee overflows the brew basket:
• The brew basket is not completely
closed. Close the brew basket and
ensure it clicks firmly into place.
• Too much coffee was placed in to the
brew basket.
6. If water exits from the back of the
Coffee Maker:
• Too much water was poured into the
water tank.
If the problem is not due to one of
the above items, see the “Arranging
for Service” chapter in the “Warranty
and service” section.
Do not return the Coffee Maker to the
retailer as they do not provide service.
ENGLISH
TROUBLESHOOTING | 15
WARRANTY AND SERVICE
KITCHENAID® COFFEE MAKER WARRANTY
FOR THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA,
PUERTO RICO, AND CANADA
This warranty extends to the purchaser and any succeeding owner for Coffee Makers
operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.
Length of Warranty: One Year Full Warranty from date of purchase.
KitchenAid Will Pay
for Your Choice of:
Hassle-Free Replacement of your Coffee Maker. See
the next page for details on how to arrange for service,
or call the Customer eXperience Center toll-free at
1-800-541-6390.
OR
The replacement parts and repair labor costs to correct
defects in materials and workmanship. Service must be
provided by an Authorized KitchenAid Service Center.
KitchenAid Will
Not Pay for:
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED
TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD
ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS
OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA
DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state or province to province.
A. Repairs when your Coffee Maker is used
in other than normal single family home use.
B. Damage resulting from accident, alteration,
misuse or abuse.
C. Any shipping or handling costs to deliver your
Coffee Maker to an Authorized Service Center.
D. Replacement parts or repair labor costs
for Coffee Makers operated outside
the 50 United States, District of Columbia,
Puerto Rico, and Canada.
16 | WARRANTY AND SERVICE
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Coffee
Maker should fail within the first year
of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Coffee
Maker returned to us. Your replacement
unit will also be covered by our one year
limited warranty.
If your Coffee Maker should fail within
the first year of ownership, simply call our
toll-free Customer eXperience Center at
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Coffee Maker, use the carton, packing
materials, and prepaid shipping label
to pack up your original Coffee Maker
and send it back to KitchenAid.
ENGLISH
We’re so confident the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your Coffee
Maker should fail within the first year of
ownership, we will replace your Coffee
Maker with an identical or comparable
replacement. Your replacement unit
will also be covered by our one year
limited warranty.
If your Coffee Maker should fail within
the first year of ownership, simply call
our toll-free Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof
of purchase will be required to initiate
the claim. Give the consultant your
complete shipping address.
When you receive your replacement
Coffee Maker, use the carton, packing
materials, and prepaid shipping label
to pack up your original Coffee Maker
and send it back to KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
®/™ © 2016 KitchenAid. All rights reserved. Used under license in Canada.
For affresh: ®/™ ©2016 All rights reserved.
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased
the Coffee Maker for information
on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
WARRANTY AND SERVICE | 17
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