KitchenAid K9TREFFWMS, K2TLEFFWMS, K9TREFFW, K2TREFFW User Manual
REFRIGERATOR USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.kitchenaid.com for additional information. If you still need assistance, call us at 1-800-422-1230.
In Canada, visit our website at www.kitchenaid.ca or call us at 1-800-807-6777.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
Para obtener acceso a “Instrucciones para el usuario del refrigerador” en español, o para obtener información adicional acerca de
su producto, visite: www.kitchenaid.com.
Necesitará su número de modelo y de serie, ubicado en el interior del compartimiento del refrigerador.
Table of Contents / Table des matières
REFRIGERATOR SAFETY.......................................................1
INSTALLATION INSTRUCTIONS............................................2
REFRIGERATOR USE..............................................................6
REFRIGERATOR CARE...........................................................7
TROUBLESHOOTING..............................................................8
WARRANTY............................................................................10
SÉCURITÉ DU RÉFRIGÉRATEUR....................................... 13
INSTRUCTIONS D'INSTALLATION..................................... 14
UTILISATION DU RÉFRIGÉRATEUR .................................. 18
ENTRETIEN DU RÉFRIGÉRATEUR..................................... 19
DÉPANNAGE......................................................................... 20
GARANTIE ............................................................................. 22
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
W10249210A
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electric shock, or injury to persons when using the refrigerator, follow basic precautions,
WARNING:
including the following:
■
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old refrigerator.
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
SAVE THESE INSTRUCTIONS
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Clean Before Using
Remove the Packaging
Do not use sharp instruments, rubbing alcohol, flammable fluids,
or abrasive cleaners to remove tape or glue. These products can
damage the surface of your refrigerator. For more information,
see “Refrigerator Safety.”
IMPORTANT: Do not remove the white foam air return insert from
behind the control panel on the ceiling of the refrigerator. If the
insert is removed, ice may migrate down from the freezer and
cause icicles to form.
2
After you remove all of the package materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Location Requirements
Electrical Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for a ½"
(1.25 cm) space on each side and at the top. When installing your
refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on
the hinge side (some models require more) to allow for the door
to swing open. If your refrigerator has an ice maker, allow extra
space at the back for the water line connections.
NOTE: It is recommended that you do not install the refrigerator
near an oven, radiator, or other heat source. Do not install the
refrigerator in a location where the temperature will fall below
55°F (13°C).
1
/
2" (1.25 cm)
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115 Volt, 60 Hz., AC only, 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator
or Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source
and reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting. See “Using the
Controls.”
2" (5.08 cm)
3
Refrigerator Doors
IMPORTANT:
■ The refrigerator doors are not reversible.
■ All graphics referenced in the following instructions are
included later in this section after “Final Steps.”
Remove and Replace Handle
1. Using a ¹⁄₈" Allen wrench, loosen the two setscrews located
on the side of each handle.
2. Pull the handle straight out from the door. Make sure you
keep the screws to reattach the handles.
Remove Doors and Hinges
Replace Doors and Hinges
1. Replace the parts for the bottom hinge as shown and tighten
screws. See Bottom Hinge graphic. Replace the refrigerator
door.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
2. Assemble the parts for the center hinge as shown and tighten
all screws. See Center Hinge graphic. Replace the freezer
door.
3. Assemble the parts for the top hinge as shown in Top Hinge
graphic. Do not tighten screws completely.
4. Adjust the doors so that the bottom of the freezer door aligns
evenly with the top of the refrigerator door.
" Hex Head Hinge Screw
⁵⁄₁₆
TOOLS NEEDED: ⁵⁄₁₆" hex head socket wrench, #2 Phillips
screwdriver, flat-blade screwdriver,
putty knife.
1. Unplug refrigerator or disconnect power.
2. Remove food and any adjustable door or utility bins from
doors.
3. Open refrigerator door and remove base grille from the
bottom front of the refrigerator. See Base Grille graphic.
4. Close the refrigerator door and keep both doors closed until
you are ready to lift them free from the cabinet.
NOTE: Provide additional support for the doors while the
hinges are being moved. Do not depend on the door magnets
to hold the doors in place while you are working.
5. Remove the parts for the top hinge as shown in Top Hinge
graphic. Lift the freezer door free from the cabinet.
6. Remove the parts for the center hinge as shown in the Center
Hinge graphic. Lift the refrigerator door free from the cabinet.
7. Remove the parts for the bottom hinge as shown in the
Bottom Hinge graphic.
⁵⁄₁₆" open-end wrench, flat 2"
Final Steps
1. Tighten all screws. Reinstall top hinge cover. See Top Hinge
graphic.
2. Replace the base grille. See Base Grille graphic.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
3. Plug into a grounded 3 prong outlet.
4. Return all removable door parts to the doors and food to the
product.
4
Door Removal &
Replacement
Base Grille
A
A
Door Handle Removal
A
A. Bottom Hinge Hole Plug
Top Hinge
A. Top Hinge Cover
5
/
16
B. " Hex-Head Hinge Screws
C. Top Hinge
Center Hinge
A. Center Hinge
5
/
16
B. " Hex-Head Hinge Screws
A
A
B
C
A
B
A. 1/8" Setscrew
Bottom Hinge
A
B
A. Bottom Hinge
5
/
B. " Hex-Head Hinge Screws
16
5
Door Closing
Adjust the Doors
REFRIGERATOR USE
Your refrigerator has two front adjustable rollers – one on the right
and one on the left. If your refrigerator seems unsteady or you
want the doors to close easier, adjust the refrigerator's tilt using
the instructions below.
IMPORTANT: To comply with American Disabilities Act (ADA)
guidelines, fully retract the rollers into the cabinet to lower the
refrigerator.
1. Remove the base grille. See the Base Grille graphic in
“Refrigerator Doors.” The two leveling screws are part of the
front roller assemblies which are at the base of the
refrigerator on either side.
2. Use a screwdriver to adjust the leveling screws. Turn the
leveling screw to the right to raise that side of the refrigerator
or turn the leveling screw to the left to lower that side. It may
take several turns of the leveling screws to adjust the tilt of
the refrigerator.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.
3. Open both doors again to make sure that they close as easily
as you like. If not, tilt the refrigerator slightly more to the rear
by turning both leveling screws to the right. It may take
several more turns, and you should turn both leveling screws
the same amount.
4. Replace the base grille.
Align Doors
If the space between your doors looks uneven, you can adjust it
using the instructions below:
1. Pry off the top hinge cover.
2. Loosen the top hinge screws using a ⁵⁄₁₆" socket or wrench.
3. Have someone hold the door in place or put a spacer
between the doors while you tighten the top hinge screws.
4. Replace the top hinge cover.
Using the Controls
For your convenience, your refrigerator controls are preset at the
factory. When you first install your refrigerator, make sure that the
controls are still preset to the mid-settings as shown.
NOTE: To turn your refrigerator off, turn the refrigerator control to
the word OFF or until the word OFF appears. Your product will
not cool when the refrigerator control is set to OFF.
Mid-setting “3”
Mid-setting “3”
IMPORTANT:
■ Give your refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before you put food
into the refrigerator.
■ If you add food before the refrigerator has cooled completely,
your food may spoil. Adjusting the Refrigerator and Freezer
Controls to a higher (colder) than recommended setting will
not cool the compartments any faster.
Adjusting Controls
The mid-settings indicated in the previous section should be
correct for normal household usage. The controls are set
correctly when milk or juice is as cold as you like and when ice
cream is firm.
If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not blocked.
If you need to adjust temperatures, use the settings listed in the
chart below as a guide. On models with two controls, adjust the
refrigerator temperature first. Wait at least 24 hours between
adjustments and then recheck the temperatures.
CONDITION/REASON: ADJUSTMENT:
REFRIGERATOR too warm REFRIGERATOR or
FREEZER too warm/too
little ice
TEMPERATURE Control one
setting higher
FREEZER or TEMPERATURE
Control one setting higher
MAX ice production switch
(on some models)
6
REFRIGERATOR too cold REFRIGERATOR or
TEMPERATURE Control one
setting lower
FREEZER too cold FREEZER or TEMPERATURE
Control one setting lower
Crisper Humidity Control
WARMER
COOLER
RECOMMENDED SETTING
REFRIGERATOR
WARMER
COOLER
RECOMMENDED SETTING
FREEZER
ALLOW 24 HOURS BETWEEN ADJUSTMENTS
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and
HIGH.
LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT:
■ Because air circulates between both sections, any odors
formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid
odor transfer and drying out of food, wrap or cover foods
tightly.
■ For stainless steel models, stainless steel is corrosion-
resistant and not corrosion-proof. To help avoid corrosion of
your stainless steel, keep your surfaces clean by using the
following cleaning instructions.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, muriatic acid,
cleaning waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on exterior surfaces (doors and
cabinet), plastic parts, interior and door liners or gaskets. Do not
use paper towels, scouring pads, or other harsh cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Clean the exterior surfaces.
Painted metal: Wash painted metal exteriors with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately
to avoid water spots.
Stainless steel: Wash stainless steel surfaces with a clean,
soft cloth or sponge and a mild detergent in warm water.
Rinse surfaces with clean, warm water and dry immediately
to avoid water spots.
NOTE: When cleaning stainless steel, always wipe with the
grain to avoid cross-grain scratching.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille.
■ Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■ Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
Changing the Light Bulbs
NOTE: Not all bulbs will fit your refrigerator. Be sure to replace
the bulb with an appliance bulb of the same size, shape, and
wattage.
1. Unplug refrigerator or disconnect power.
2. Remove the bulb from behind the control panel in the
refrigerator or from behind the light shield in the freezer (on
some models). Replace it with an appliance bulb of the same
wattage.
3. Plug in refrigerator or reconnect power.
1
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7
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca
Refrigerator Operation
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Power cord unplugged? Plug into a grounded 3 prong
outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Is control on? Make sure the refrigerator control is on. See
“Using the Control(s).”
■ New installation? Allow 24 hours following installation for
the refrigerator to cool completely.
NOTE: Adjusting the temperature control to coldest setting
will not cool the refrigerator more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, the door is
opened often, or if the door has been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with explanations.
■ Pulsating - fans/compressor adjusting to optimize
performance.
■ Hissing/Rattling - flow of refrigerant or from items placed on
top of the refrigerator.
■ Popping - contraction/expansion of inside walls, especially
during initial cool-down.
■ Water running/dripping - may be heard when water melts
during defrosting and runs into the drain pan.
The door will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
■ Crisper cover in the way? Make sure the crisper cover is
fully pushed in, so that the back rests on the supports.
The door is difficult to open
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■ Gaskets dirty or sticky? Clean gaskets and contact surfaces
with mild soap and warm water. Rinse and dry with soft cloth.
8
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