Kia Optima Hybrid 2011, K 900 2015, 2012 Optima Hybrid Warranty And Consumer Information Manual
Printing : Oct. 10, 2011
Publication No. : UM 120 PS 003
Printed in Korea
2012
Warranty and Consumer
Information Manual
Circle One
Miss Ms. Mrs. Mr.
Owner's Name
Address
City State Zip Code
Telephone Number Customer Email
Salesperson's Name
Dealer's Name
Address
City State Zip Code
Dealer Code Date of Retail Delivery or First Use
Vehicle Identification Number
Speedometer Replacement Record
The speedometer in this vehicle was replaced on
with miles.
Dealer Name
Dealer Signature
To determine true vehicle mileage, the mileage noted here should be added to the current mileage
shown on the speedometer installed.
Important
Please keep this manual with your Kia Vehicle.
This manual should be presented to a Kia
Dealer if warranty service is needed. This
manual should remain with your Kia Vehicle
if you sell it so future owners will have this
information.
Definitions
As used in this manual (unless otherwise
specifically stated):
“Kia” means Kia Motors America, Inc., P.O.Box
52410 Irvine, CA 92619-2410, U.S.A., the
distributor of Kia Vehicles in the United States.
“Kia Vehicle” means a 2012 model year Kia Motor
Vehicle manufactured by Kia Motors Corporation,
231 Yangjae-Dong, Seocho-Ku, Seoul, Korea.
“Authorized Kia Dealer” means a person in the
United States of America authorized by Kia
Motors America, Inc. to service Kia Vehicles or
perform repairs under the warranties in this
manual.
“Kia Accessory” means a Genuine Kia Accessory
or Genuine Kia optional equipment supplied by
Kia Motors America, Inc.
(date)
1
Welcome ........................................................ 2
Warranty Coverage ........................................ 3
New Vehicle Limited Warranty ..................... 4
Hybrid System Warranty ...............................14
Anti-Perforation Limited Warranty ............. 15
Federal Emission Control Warranty ............ 17
California Emission Control Warranty ........ 25
Replacement Parts and Accessories
Limited Warranty ......................................... 31
Scheduled Maintenance Record .................. 35
Dealer Certification ..................................... 39
When you need to talk to Kia and Roadside
Assistance .................................................... 40
Table of Contents
The latest engineering techniques have been
incorporated into the design and production of your Kia
Vehicle. From the moment you get behind the wheel of
your new Kia Vehicle, you’ll notice how satisfying it
feels; a feeling you’ll appreciate for as long as you own
your Kia Vehicle. You’ll also be pleased by how strongly
we stand behind every Kia Vehicle. The New vehicle 60
month/60,000 Miles Limited Warranty described in this
manual is one of the finest available.
This warranty and consumer manual details the warranties
provided by Kia. You should consult this manual and your
Owner’s Manual to ascertain the maintenance intervals
you need to follow to maintain your warranty coverage.
In addition, your Authorized Kia Dealer will take care of
your service needs using Kia Genuine Parts and Kia
Genuine Accessories. These parts are covered by a
“Replacement Parts and Accessories Limited Warranty”.
Please see the contents of this manual for coverage
terms.
At Kia, it’s not enough to sell vehicles that look pleasing
in the showroom. We’re committed to making sure you
enjoy your Kia for years to come.
Welcome from Kia
Welcome
2
2010-2-25
3
This overview chart illustrates warranty coverage and term by months and miles. Please refer to the appropriate
sections in this book for detailed information regarding each of these warranties.
Warranty Program Coverage at a Glance
Warranty Coverage
Emissions Defect
• Any Related Parts
• Specific Parts
Emission Performance
• Any Related Parts
• Specific Parts
Emissions Defect
• Any Related Parts
• Specific Parts
*2
• SULEV*3
Emission Performance
Replacement Parts & Accessories
Basic
Power Train*1
Service Adjustment
Original Equipment Battery
Paint
Audio / Entertainment
Anti-Perforation
Hybrid System
60,000
100,000
Unlimited
36,000
36,000
100,000
100,000
24
96
24
96
36
84
180
36
12
60
120
12
24
36
36
60
120
Months in
MILES IN SERVICE
Service
10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 100,000 150,000
WARRANTY TERM(whichever comes first)
Federal
California
24,000
12,000
12,000
80,000
24,000
50,000
50,000
70,000
80,000
NOTE: Tires are warranted by the tire manufacturers.
*1 Original owner 120 Months/100,000 Miles Second and Subsequent Owner(s) 60 Months/60,000 Miles.
*2 Except those specified parts covered by the Federal Emission Performance Warranty.
*3 SULEV covers specific parts for 180 months / 150,000 miles, whichever occurs first. This Limitied California Emission Control Warranty
applies ONLY to SULEV vehicles which are first sold as new vehicles by dealers in California or any other states adopting and
mandating the California Emission Standards. These warranties do not provide any further warranty coverage beyond what is required
by state law.
EMISSION WARRANTY
LIMITED WARRANTY
Original Owner Only
150,000
4
Subject to the other terms and conditions of this limited
warranty manual, Kia Motors America, Inc. (“Kia”)
warrants that it will arrange for an authorized Kia dealer
at locations of its choice to provide for the repair of your
vehicle if it fails to function properly during normal use.
Such service facilities will remedy such failures to
function properly at KMA’s expense, if you present your
vehicle to such a service facility during its normal
operating hours, provide sufficient information to permit
a proper identification and diagnosis of the failure to
function, and permit the facility adequate time to
perform the necessary repair. As this obligation is
subject to the terms, conditions and limitations of this
Manual, you should refer to the manual to understand
which repairs and replacements are covered by this
warranty. If an Authorized Kia Dealer declines or fails to
carry out a proper repair or replacement of a factory
installed part covered by this limited warranty without
charge to you, Kia will (a) determine if the repair or
replacement requested by you is covered by this New
Vehicle Limited Warranty and, if so, (b) obtain
cooperation from an Authorized Kia Dealer to conduct
such repair or replacement without charge to you.
However, Kia’s obligation to do (a) and (b) requires you
to contact the Kia Consumer Assistance Center and
provide all materials needed by them to carry out those
obligations to you. The Center can be contacted at the
address or phone number provided in the Kia Owner
Satisfaction and Assistance Section of this manual, or
can also be found at the Kia website at
http://www.kia.com.
Parts replaced under any warranties in the Manual
become the property of Kia.
1. The Warranty Period
The New Vehicle Limited Warranty is divided into
various warranty periods. For the purpose of all
warranties contained in this Manual(other than
warranties on replacement parts or accessories
installed after the Kia Vehicle was placed into use),
the warranty period begins on the Date of First
Service. “Date of First Service” means the first date
the Kia Vehicle is delivered to the first retail
purchaser, is leased or is placed into service as a
company vehicle use (e.g., as a demonstrator, rental
What is Covered
New Vehicle Limited Warranty
New Vehicle Limited Warranty
5
or fleet vehicle), whichever is earliest. Moreover,
whenever this manual refers to a warranty period of
months/miles, it means whichever comes first. Any
remaining portion of any warranty, except the 120
month/100,000 mile Power Train (Original Owner)
warranty, is fully transferable to subsequent owners.
2. Warranty Coverage
• Basic Warranty Coverage
Except as limited or excluded below, all components
of your new Kia Vehicle are covered for 60
months/60,000 miles from the Date of First Service,
whichever comes first (Basic Limited Warranty
Coverage). This Warranty does not cover wear and
maintenance items, or those items excluded
elsewhere in the Manual. See “Exceptions” and
“What is Not Covered.”
• Power Train Coverage
For Original Owners (defined below), the Power
Train Limited Warranty begins upon expiration of the
60 month/60,000 mile Basic Limited Warranty
Coverage, and will continue to cover the following
components up to 120 months or 100,000 miles from
the Date of First Service, whichever comes first. It
does not cover normal wear and tear, maintenance, or
those items excluded elsewhere in this manual. See
“Exceptions” and “What is Not Covered.”
The items covered by the Power Train Limited
Warranty include:
- In the Engine: Cylinder block, cylinder head and
all internal parts, timing gear, seals and gaskets,
valve cover, flywheel, oil pump, water pump and
turbo charger..
- In the Transaxle: Drive shafts, universal joints,
front hubs, bearings, seals and gaskets.
- In the Axles: Axle shafts and C-V joints
(couplings), seals, hub and wheel bearings.
- In the Transmission: Transmission case, transfer
case, torque converter and all internal parts, seals,
and gaskets.
New Vehicle Limited Warranty
- In the Differentials: Front and rear differential
assemblies, cases, all internal parts, seals and
gaskets.
- In the Propeller Shafts: Drive shafts, universal
joints.
*Auto Transmission of HEV vehicle is covered
under HYBRID SYSTEM WARRANTY. See the
detailed information in the Hybrid Warranty section
on page14.
• Original Owner
An Original Owner is defined as the first retail
purchaser or lessee of the Kia Vehicle who takes
delivery of the Kia Vehicle on its Date of First
Service. If the Kia Vehicle was first placed in service
as a lease vehicle, and the lessee purchases the
vehicle at the end of the lease, the 120
month/100,000 mile Power Train Limited Warranty
remains in effect. The Power Train Limited
Warranty is not transferable to subsequent owners.
• Vehicles Placed in Commercial Service
The 120 month/100,000 mile Power Train Limited
Warranty also excludes all coverage for any Kia
Vehicle that has been placed into any form of
commercial service, including but not limited to taxi,
route delivery, livery service, or rental.
• Adjustment Coverage
Service Adjustments are covered for the first 12
months/12,000 miles. Service adjustments means
minor repairs not usually associated with the
replacement of parts, such as wheel balance and
alignment, freeplay or tension adjustments of cables,
belts, levers and pedals, engine adjustments (idle
speed, etc.), body parts and fittings.
3. Exceptions
The items specified below are covered for periods
different from the basic coverage.
New Vehicle Limited Warranty
6
• Air Conditioner Refrigerant Charge
Air conditioner refrigerant charge is covered for the
first 12 months of the warranty period regardless of
mileage. Over the balance of the warranty period,
refrigerant charge is covered only when replenished
as part of a warranty repair.
• Audio / Entertainment System
An original equipment radio, compact disk player,
OE DVD / RSE (Rear Seat Entertainment System)
or navigation system is covered for the first
36months/36,000 miles.
• Battery (Non Hybrid)
The original equipment battery is covered by a
limited warranty for a period of 24 months,
regardless of mileage. During 24 months of the
warranty period, a defective battery will be replaced
at no cost to you. Kia will cover diagnostic,
installation and replacement battery costs.
Kia will not reimburse you for any portion of the
cost of a non-Kia replacement battery.
* Refer to page 24 for Hybrid Battery Pack
Coverage.
• Brake and Clutch Linings
Brake linings, including pads and shoes, and clutch
linings are warranted for 12 months/12,000 miles,
whichever comes first, if they fail to function
properly during normal use. Brake linings are
designed to wear out as part of the process of
stopping your vehicle safely and consistently while
providing reasonable levels of noise and vibration
during normal use. Brake or clutch linings function
properly during normal even if they need
replacement in less than the full warranty period.
Rather, most replacements at lower mileage are
required by driver usage habits which can cause high
rates of wear. In addition, brake lining wear is
substantially increased by environmental conditions
such as exposure to road salt or due to regular
driving in stop and go rush hour traffic. The more
wear factors which are present, the more rapid the
wear. Resulting repairs and replacements of linings
are not covered by your warranty.
New Vehicle Limited Warranty
7
New Vehicle Limited Warranty
8
• Paint
Paint repairs due to non-impact discoloration,
fading, cracking, chipping, or flaking are covered for
the first 36 Months/36,000 miles.
• Seat Belt Warranty-Kansas
The seat belts in Kia Vehicles originally sold in the
State of Kansas are covered under the New Vehicle
Limited Warranty for a period of 10 years,
regardless of mileage, when the repairs are
performed by an Authorized Kia Dealer in Kansas.
4. Limited Liability
Liability under this warranty is limited solely to the
repair or replacement of factory installed parts if
they fail to function properly during normal use.
Such repair or replacement shall be carried out by an
Authorized Kia Dealer at its place of business. This
warranty does not include any other expense,
including but limited to those for any replacement
transportation or for the loss of use of your Kia
vehicle.
9
New Vehicle Limited Warranty
The following items are not covered:
Damage due to Factors Beyond the Manufacturer’s
Control.
Examples of these factors include, but are not limited to:
• Misuse of your Kia Vehicle such as driving over
curbs, or other hazardous objects or road structures
or into roadway maintenance or construction areas,
overloading the vehicle, racing or engaging in
activities or uses not described in your owner’s
manual or in Kia’s product literature.
• Accidents and incidents that damage your Kia
vehicle including but not limited to collision, fire,
theft, riot.
• Alteration, modification, tampering, rewiring.
• Damage or corrosion from the environment such as
acid rain, airborne fallout (chemicals, tree sap, etc.),
road salt, hail, wind storm, lightning, floods and acts
of God. This limitation also includes damage to
vehicle assemblies such as brakes and suspension.
• Changes to vehicle appearance caused by normal
use and exposure, corrosion to underlying metal
when paint integrity is not consistently maintained.
• Customer induced damage caused by fluid spills,
burns in carpet, seats, trim or other damage that is
not considered a defeat in material or workmanship.
• Window glass that is broken, chipped, scratched or
damage from outside influence is not considered a
defeat in material or workmanship
• Paint or vehicle finish damage caused by applying
chemicals to the paint surface
• Damage caused by installing incorrect tires(size etc)
• Damage caused by the installation of any part that is
not equal to the OE part in quality of material or
workmanship
Damage due to Lack of Maintenance or the Use of
Wrong Fuel, Oil or Lubricants.
• Improper maintenance or the use of other than the
specified fuel, oil or lubricants recommended in
your Owner’s Manual. It is your obligation to ensure
that you obtain all fuels, oils and lubricants from
reliable vendors using quality products which meet
the Kia specifications identified in your Owner’s
What is Not Covered
New Vehicle Limited Warranty
10
Manual. In the event that problems result to your
vehicle due to service from vendors who use
reduced quality products, your vehicle warranties
will not provide coverage.
• Damaged brake rotors and drums resulting from
failing to replace brake pads and/or shoes before
they have worn sufficiently to damage such rotors
and drums. It is your obligation to ensure adequate
inspections to prevent rotor and drum damage due to
pad/shoe wear.
Manufacturer Design Choices
• The choices made in designing your vehicle,
including the materials chosen for parts and
components.
• Note: A material is not defective or underperforming
under your warranty because a better, stronger, more
durable or more suitable material could have been
used.
• Note: All vehicle dimensions and measurements are
made solely at the discretion of the manufacturer
and are not warranted to be suitable for you or
anyone else who uses your vehicle.
Normal Deterioration
• Replacement or repair of parts intended to wear
including the friction wear parts of the brakes,
including brake pads and shoes, spark plugs, belts,
clutch linings, filters, wiper blades, bulbs, fuses, and
other wear and consumable items.
• Surface corrosion on any part other than the body
sheet metal panels forming the exterior appearance
of a Kia Vehicle.
Normal Maintenance
• Normal maintenance services such as: cleaning and
polishing, minor adjustments, lubrication, oil/fluid
changes, filters, anti- freeze coolant replenishment,
wheel alignment and tire rotation unless such services
are performed as part of a covered warrantable repair.
• Normal maintenance items including but not limited
to spark plugs, engine belts, filters, wiper blades, and
bulbs are not warranted. However, as a matter of
policy, Kia will repair or replace such maintenance
items of a new vehicle during the vehicle’s initial
ownership period, but only up to the first service
interval or 12 months/12,000 miles, whichever
comes first.
11
New Vehicle Limited Warranty
• Maintenance services described as “Scheduled
Maintenance Services”, “Owner Maintenance
Services” or “Appearance Care” in your Owner’s
Manual.
Altered Mileage
• Any repair of a Kia Vehicle on which the odometer
has been altered or on which the actual mileage
cannot be reasonably determined.
(When replacing the speedometer, the “Speedometer Replacement Record” on the inside front
cover of this manual must be filled in by an
Authorized Kia Dealer).
Extra Expenses and Damages
• Any economic loss or other incidental, special,
consequential, or exemplary damages. This includes,
without limitation, payment for loss of use of the
Kia Vehicle, lodging, car rentals, travel costs, loss of
pay and any other expenses or damages.
Tires
• Tires are warranted by the tire manufacturers and not
by Kia. In the event that you need assistance, please
contact your Kia dealer or refer to the tire warranty
pamphlets provided with your Kia Vehicle for
details.
Salvage or Total-Loss Vehicles
• Any Kia Vehicle that has ever been or should have
been issued a “salvage” title or similar
“branded”title under any state’s law; or has been
declared a “total loss” or equivalent by a financial
institution or insurance company. This exclusion
does not apply to Emission Warranties, Replacement
Parts Limited Warranty or any recalls or campaigns.
Production Changes
• Kia and its Authorized Kia Dealers reserve the right
to make changes in vehicles built and/or sold by Kia
and its Authorized Kia Dealers at any time without
incurring any obligation to make the same or similar
changes on vehicles previously built and/or sold.
12
Maintenance
You are responsible for properly operating and
maintaining your Kia Vehicle in accordance with the
instructions described in your Owner’s Manual. If your
vehicle is used under severe driving conditions, you
must follow the maintenance requirements described in
your Owner’s Manual for severe driving conditions in
order to maintain your warranties.
Maintenance Records
You should retain maintenance records since it may be
necessary in some instances for you to prove that the
required maintenance has been performed. The
“Scheduled Maintenance Record” beginning on page 35
should be filled in when regular maintenance is
performed. Keep all receipts and make them available in
case questions rise about the services requested and
provided.
To Get Warranty Service
You must take your Kia Vehicle, along with this manual,
to an Authorized Kia Dealer in the United States during
its normal service hours. While any Authorized Kia
Dealer will perform warranty service, Kia recommends
that when possible you return to the dealership where
you purchased your Kia Vehicle in order to ensure
continuity in service and maintenance. If you have any
questions or need assistance regarding this warranty,
refer to “When You Need to Talk to Kia” starting on
page 40.
Other Terms
This warranty is applicable to Kia Vehicles registered
and normally operated in the United States.
Service and Maintenance Outside the United
States
If you are going to be driving outside the United States,
it is important that you contact us at (800) 333-4542 in
order to determine what service and warranty coverage
is available in the area you will be travelling.
Your Responsibilities in Order to Maintain Your Warranties
New Vehicle Limited Warranty
13
New Vehicle Limited Warranty
THE DURATION OF ALL IMPLIED WARRANTIES,
IF ANY, INCLUDING BUT NOT LIMITED TO THE
WARRANTIES OF MERCHANTABILITY AND
FITNESS, ARE LIMITED RESPECTIVELY TO THE
DURATION OF THESE EXPRESS WARRANTIES.
THESE WARRANTIES ARE GIVEN IN LIEU OF
ALL OTHER EXPRESSED WARRANTIES (EXCEPT
ANY SET FORTH SEPARATELY IN THIS
MANUAL) ON THE PART OF KIA MOTORS
AMERICA, INC. OR THE AUTHORIZED KIA
DEALER SELLING YOUR KIA VEHICLE. NO
DEALER, OR ANY AGENT OR EMPLOYEE
THEREOF, OR ANY OTHER PERSON, IS
AUTHORIZED TO EXTEND OR ENLARGE THESE
WARRANTIES. KIA MOTORS AMERICA, INC.
SHALL NOT BE LIABLE FOR ANY ECONOMIC
LOSS, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
OR EXEMPLARY DAMAGES, OR ANY SERVICE
NOT EXPRESSLY PROVIDED FOR HEREIN.
Some states do not allow limitations on how long an
implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above
limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you
may have other rights which vary from state to state.
Hybrid System Warranty
14
What is Covered
Repair or replacement of HYBRID SYSTEM
components listed below, originally manufactured or
installed by Kia Motor Company, Kia Motors
Manufacturing Georgia (KMMG) or Kia Motor America
(KMA) that are found to be defective in material or
factory workmanship under normal use and maintenance,
except any item specifically referred to in the section
“What is Not Covered”. Towing expense to the nearest
Kia Dealership or authorized service location is covered
when the vehicle is inoperable due to a warrantable
defect within 10 years from the date of original retail
delivery or date of first use, or 100,000 miles, whichever
occurs first. “Owner’s Responsibilities” and “Obtaining
Warranty Service” are the same as specified under the
Kia New Vehicle Limited Warranty. Repairs will be
made using new Kia Genuine Parts or Kia authorized
remanufactured parts.
The Warranty Period
The Warranty period for the following HYBRID
SYSTEM components is limited to 10 years from the
date of original retail delivery or date of first use, or
100,000 miles, whichever occurs first.
Note : For California Emissions Vehicles (excluding
Pennsylvania and Washington), the Hybrid System is
covered for 10 years from the date of original retail
delivery or date of first use, or 150,000 miles, whichever
occurs first.
Hybrid System
Hybrid Battery Pack Assy, Hybrid Starter & Generator,
Hybrid Power Control Unit, Auto Transmission &
Traction Motor including housing case, clutch and all
internal parts.
Owner’s Responsibilities
Your responsibilities are the same as those described in
the Kia New Vehicle Limited Warranty.
What is Not Covered
Items not covered by this warranty and any exclusion or
limitations relating to this warranty are the same as those
set forth in the "What is Not Covered" section of the Kia
New Vehicle Limited Warranty already described in this
handbook. INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING WITHOUT LIMITATION,
LOSS OF TIME, INCONVENIENCE, LOSS OF USE
OF THE VEHICLE, OR COMMERCIAL LOSS ARE
NOT COVERED UNDER THIS WARRANTY.
15
Subject to the other terms and conditions of this limited
warranty manual, Kia Motors America, Inc. (“Kia”)
warrants that it will arrange for independent Kia brand
service facilities at locations of its choice to provide for the
repair of your vehicle if it fails to function properly during
normal use. Such service facilities will remedy such failures
to function properly at KMA’s expense, if you present your
vehicle to such a service facility during its normal operating
hours, provide sufficient information to permit a proper
identification and diagnosis of the failure to function, and
permit the facility adequate time to perform the necessary
repair. As this obligation is subject to the terms, conditions
and limitations of this Manual, you should refer to the
manual to understand which repairs and replacements are
covered by this warranty. If an Authorized Kia Dealer
declines or fails to carry out a proper repair or replacement
of a factory installed part covered by this limited warranty
without charge to you, Kia will (a) determine if the repair or
replacement requested by you is covered by this Anti
Perforation Limited Warranty and, if so, (b) obtain
cooperation from an Authorized Kia Dealer to conduct
such repair or replacement without charge to you. However,
Kia’s obligation to do (a) and (b) requires you to contact the
Kia Consumer Assistance Center and provide all materials
needed by them to carry out those obligations to you. The
Center can be contacted at the address or phone number
provided in the Kia Owner Satisfaction and Assistance
Section of this manual, or can also be found at the Kia
website at http://www.kia.com.
1. Warranty Period
The warranty period is for the first 60 month/100,000
miles from the date of first retail delivery or when it is
first put into service, whichever comes first.
2. What is Not Covered
• Any perforation due to corrosion of the Kia Vehicle
which is caused by industrial fallout, accident,
damage, abuse, vehicle modifications or damaging
or corrosive cargo in the Kia Vehicle.
• Any surface corrosion of the Kia Vehicle which
does not result in perforation, such as that caused
typically by sand, salt, hail or stones.
• Any perforation due to corrosion of a part of the Kia
Vehicle which is not a body sheet metal panel. As
used herein, “body sheet metal panel” specifically
excludes all parts which are components of the
exhaust system of the Kia Vehicle.
• Defects or damage resulting from the use of parts
not sold or approved by Kia including the resultant
damage to associated parts or systems.
Anti-Perforation Limited Warranty
16
Anti-Perforation Limited Warranty
• Any perforation due to corrosion of the Kia Vehicle
caused in whole or in part by a failure to maintain
the Kia Vehicle in accordance with the procedures
specified in paragraph 3. “Your Responsibilities”
3. Your Responsibilities
Inspect the body sheet metal panels of your Kia Vehicle
on a regular basis (at least monthly) to detect any chips
or scratches in the paint or protective coating and to
repair them immediately.
Special care should be taken to protect your Kia Vehicle
from corrosion under the following conditions:
• If you drive on salted roads, or if you drive near the
ocean, flush the underbody as needed, and at least
weekly with clean unsalted water.
• It is important to keep the drain holes in the lower
edges of the body clear.
• If your Kia Vehicle is damaged due to an accident or
any event which may cause damage to the paint,
have your Kia Vehicle repaired as soon as possible.
• If you carry special cargo, such as chemicals,
fertilizers, deicing salt, or other corrosive substances,
be sure that such materials are well packaged and
sealed. Any leakage of such materials will void this
warranty where the leakage has occurred.
• If you drive frequently on gravel roads, we
recommend that you install stone guards behind
each wheel.
4. To Get Warranty Service
You must take your Kia Vehicle, along with this
manual, to any Authorized Kia Dealer in the United
States during its normal service hours.
If you have any questions or need assistance regarding
this warranty, refer to the “When You Need to Talk to
Kia” starting on Page 40.
5. Limited Liability
Liability under this warranty is limited solely to the
repair or replacement of factory installed parts that fails
to function properly. Such repair or replacement shall be
carried out by an Authorized Kia Dealer at its place of
business. This warranty does not include any other
expense, including but not limited to those for any
replacement transportation or for the loss of use of your
Kia vehicle.
6. Other Terms
The “Other Terms” stated on page 12 in the New
Vehicle Limited Warranty section of this manual also
apply to this warranty.
17
(a) “EPA” means the U.S. Environmental Protection
Agency.
(b) “Owner” means the original and each subsequent
owner of a Kia Vehicle.
(c) “Kia Part” means a part sold by an Authorized
Kia Dealer, whether new or remanufactured,
and supplied by Kia.
(d) “Emission Warranty Part” means a catalytic
converter, thermal reactor, or other component
installed on or in a Kia Vehicle by or at the
direction of Kia for the sole or primary purpose
of reducing the Kia Vehicle’s emissions (not
including those vehicle components which
were in general use prior to model year 1968
and the primary function of which is not related
to emission control). A list of typical Emission
Warranty Parts is set forth at the end of this
warranty.
(e) “Certified Part” means a replacement part for a
Kia Vehicle certified in accordance with after
market part certification regulations issued by
the EPA.
(f) “Written Maintenance Instructions” means those
maintenance and operation instructions,
together with the time and/or mileage interval
at which such maintenances are to be
performed, specified in the Owner’s Manual for
the Kia Vehicle or this Warranty and Consumer
Information Manual as being necessary to
assure compliance of the Kia Vehicle with
applicable emission standards during the term
of this warranty, as specified by law.
Emission Warranty Definitions
Federal
Emission Control Warranty
Federal
Emission Control Warranty
18
Vehicles Equipped with a California Certified
Emission Control System and registered or normally
operated in the State of California or any other state
*that adopts California emission warranty provision
are also entitled to the California Emission
Warranty. (See Page 25 of this Manual).
*Arizona, California, Connecticut, Maine,
Massachusetts, Maryland, New Jersey, New York,
Oregon, Pennsylvania, Rhode Island, Vermont or
Washington.
Kia Motors America, Inc. warrants to the ultimate
purchaser, and each subsequent purchaser, that your Kia
Vehicle is (1) designed, built, and equipped so as to
conform at the time of sale with the applicable regulations
of the United States Environmental Protection Agency
(the “EPA”), and (2) free from defects in materials and
workmanship which would cause it to fail to conform
with the applicable regulations for a period of vehicle
operation that does not exceed 24 months or 24,000 miles,
whichever occurs first, if the failed Emission Warranty
Part is listed in the 24 Month/24,000 Mile Emission
Warranty Parts List at the end of this Federal Emission
Control Warranty or for a period of vehicle operation that
does not exceed 96 months or 80,000 miles, whichever
occurs first, if the failed Emission Warranty Part is listed
in the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control Warranty.
The applicable warranty period shall begin on either the
date the Kia Vehicle is sold to the first retail owner, or on
the date the Kia Vehicle is first placed in service (for
example if used as a demonstrator, lease, or company car),
whichever is earlier. If there should be such defects within
this period, Kia will, at its option, repair or replace them
with new or remanufactured parts, free of charge at an
Authorized Kia Dealer in the United States and the
liability of Kia under this warranty is solely limited to
such repair or replacement.
This warranty does not apply to or include repair or
replacement required, not as a result of defects in
materials or workmanship of Kia but, as a result of such
factors as (i) accidents, (ii) misuses, (iii) lack of proper
maintenance, (iv) repairs improperly performed or
replacements improperly installed by any person other
than a Kia Dealer, (v) a replacement part or accessory not
conforming to the Kia specifications, or (vi) any of the
items listed under “What is Not Covered” in the New
Vehicle Limited Warranty on pages 9-11 and “Other Items
Not Covered by this Warranty” on page 23 of this manual.
Emission Defect Warranty
19
This warranty is given in lieu of all other express or
implied warranties on the part of Kia Motors America,
Inc. or the Authorized Kia Dealer selling the Kia Vehicle.
No dealer, or any agent or employee thereof, or any other
person, is authorized to extend or enlarge this warranty.
The “Other Terms” stated on page 12 of the New Vehicle
Limited Warranty section of this manual also apply to this
warranty.
Federal
Emission Control Warranty
Federal
Emission Control Warranty
20
Important Notice:
This warranty has been prepared in accordance with
certain regulations promulgated by the EPA which
provide that a remedy will be available under this
warranty only when a vehicle fails an EPA approved
emission short test, generally under circumstances which
subject the Owner to a penalty under local, state or
federal law because of such failure. As of the date of the
printing of this warranty, many states did not have
vehicle inspection programs for testing vehicles for
conformity with such short test and had not enacted laws
subjecting vehicle Owners to such penalties. Therefore,
it is possible that in many states or local areas no remedy
will be available under this warranty as a matter of law.
1. Warranty
Pursuant to Section 207 (b) of the Clean Air Act,
Kia warrants to each Owner that if:
(a) The Kia Vehicle is maintained and operated in
accordance with the Written Maintenance
Instructions; and
(b) The Kia Vehicle fails to conform at any time
during the term of this warranty to the
applicable emission standards of the EPA, as
judged by an emission test approved by the
EPA; and
(c) Such nonconformity results or will result in the
Owner having to bear any penalty or other
sanction (including the denial of the right to use
the Kia Vehicle) under local, state or Federal
law, Kia shall remedy the nonconformity at no
cost to Owner except that if the Kia Vehicle has
been in operation for more than 24,000 miles or
24 months since the date of retail delivery or
first use of the Kia Vehicle, Kia shall be
required to remedy the nonconformity only if it
results from the failure of an Emission
Warranty Part listed on the 96 Month/80,000
Mile Emission Warranty Parts List.
2. Term of Warranty
This warranty shall commence on either the date the
Kia Vehicle is sold to the first retail delivery or owner,
or on the date the Kia Vehicle is first placed in service
(for example, a demonstrator, lease, or company car
use), whichever is earlier. This warranty shall be
effective for a period 2 years or 24,000 miles
Emission Performance Warranty
21
from such date, whichever occurs first, except that if
the failure to conform to applicable emission
standards results from the failure of a part listed on
the 96 Month/80,000 Mile Emission Warranty Parts
List at the end of this Federal Emission Control
Warranty, this warranty shall be effective for a
period of vehicle operation that does not exceed 96
months or 80,000 miles, whichever occurs first.
3. Owner’s Warranty Responsibilities
Each Owner is required to comply with the Written
Maintenance Instructions and a claim under this
warranty may be denied on the basis of
noncompliance by the Owner with such instructions.
If and when it is considered that the vehicle’s
nonconformity with the applicable emission
standards has resulted from the Owner’s
noncompliance with those Written Maintenance
Instructions which the manufacturer considers
necessary for the vehicle to meet the standards, the
Owner may be required to submit evidence of such
compliance, and therefore, receipts and other
documents covering the performance of scheduled
Maintenance Service and proper use in accordance
with the Written Maintenance Instructions,
including but not limited to validated Scheduled
Maintenance Record of this manual, should be
retained by the Owner and should be transferred to
each subsequent Owner of the Kia Vehicle.
4. Use of Kia Genuine Parts
The Kia Vehicle is designed, built and tested using
Kia Genuine Parts so that the Kia Vehicle is able to
perform in conformity with EPA regulations as
provided by this warranty. Accordingly, it is
recommended that any replacement parts used for
maintenance, repair or replacement of the Kia
Vehicle be Kia Genuine Parts, or parts equivalent to
those with which the Kia Vehicle or its engine was
originally equipped.
5. Use of Non-Kia Parts
Owner may elect to use Certified Parts other than
Kia Genuine Parts in the performance of any
maintenance or repairs and such use in itself will not
invalidate this warranty. However, use of other than
Kia Genuine Parts may cause Kia to deny an
Emission Performance Warranty claim if the
Certified Part used is either defective in materials or
workmanship or not equivalent from an emission
standpoint to Kia Genuine Parts.
Federal
Emission Control Warranty
Federal
Emission Control Warranty
22
6. Repair or Replacement by an Authorized Kia
Dealer
Yo ur Kia Dealer shall make all adjustments, repairs
or replacements necessary to assure the Kia Vehicle
complies with applicable emission standards of the
EPA and that the Kia Vehicle will continue to
comply during the remainder of the term of this
warranty (if proper maintenance and operation are
continued).
7. Warranty Claim Procedures
A warranty claim may be submitted by presenting
the Kia Vehicle to any Authorized Kia Dealer during
the Authorized Kia Dealer’s regular business hours,
together with a copy of a failed emissions test. Upon
presentation of a claim, Kia shall notify the Owner
within 30 days, or such shorter period of time within
which repair is required by local, state or federal
law, that the claim will be honored or shall provide
the Owner in writing with an explanation of the
basis upon which the claim is being denied.
Failure to notify the Owner within such time period
shall cause Kia to be responsible for repairing the
Kia Vehicle free of charge to the Owner, unless such
failure is attributable to the Owner or to events
beyond the control of Kia or the Authorized Kia
Dealer.
8. Maintenance by Other Than an Authorized Kia
Dealer
Maintenance, replacement, or repair of the emission
control devices and systems covered by this
warranty may be performed by any automotive
repair establishment or individual using Certified
Parts. However, such non-Kia Certified Parts will
not be covered by Kia’s emission system warranties
should such parts fail at a later date.
9. Customer Assistance
If you have any questions regarding your warranty
rights and responsibilities, you should contact the
Kia Motors America, Inc. Consumer Affairs
Department toll-free at 1-800-333-4Kia. Or you
may write to: Director, Field Operations and
Support Division (EN-397F), Environmental
Protection Agency, 401 M Street, S.W., Washington,
DC 20460.
23
10. Other Items Not Covered by This Warranty
In addition to the above provisions, this warranty
does not cover the following:
(a) Damage resulting from such factors as
accidents, acts of nature or events beyond the
control of Kia.
(b) Any economic loss, incidental, special,
consequential, or exemplary damages (whether
in contract or tort), including, but not limited to,
loss of time, inconvenience, loss of use of the
Kia Vehicle, cost of transporting the Kia Vehicle
to an Authorized Kia Dealer or other repair
establishment for repair or service, lodging, car
rentals, travel costs, loss of pay and any other
expenses or damages.
(c) Any repair of a Kia Vehicle on which the
odometer mileage has been altered or on which
the actual mileage cannot be readily determined.
(When replacing the speedometer, the
“Speedometer Replacement Record” on the
inside front cover must be filled in by an
Authorized Kia Dealer or any repair
establishment utilizing Certified Parts.)
This warranty is given in lieu of all other
express or implied warranties (except those set
forth separately in this manual) on the part of
Kia Motors America Inc. or the Authorized Kia
Dealer selling the Kia Vehicle. No dealer, or any
agent or employee thereof, or any other person,
is authorized to extend or enlarge this warranty.
This warranty is applicable to all the Kia
Vehicles certified for the 50 states, including the
State of California.
Federal
Emission Control Warranty
24
Federal
Emission Control Warranty
Federal Emission Control Warranty
Air Induction System
Air Cleaner Assembly
Intake Manifold
Fuel Metering System
Engine Coolant Temperature Sensor
Manifold Absolute Pressure Sensor
Wheel Speed Sensor
Fuel Injector
Fuel Delivery Line
Throttle Body
Oxygen Sensor
Pulsation Damper
Engine Control Module * 8/80
Ignition System
Spark Plugs
Spark Plugs Cable Set
Ignition Coil
Camshaft Position Sensor
Crankshaft Position Sensor
Valve Timing System
CVVT Assy
Oil Control Valve Assy
Oil Temperature Sensor
Evaporative Control System
Vapor Storage Canister
Canister Close Valve
Purge Control Solenoid Valve
Fuel Pump
Fuel Tank
Fuel Filler Cap
Fuel Tank Pressure Sensor
ORVR(Vent) Valve
Rollover(Cut) Valve
Positive Crankcase Ventilation System
PCV Valve and Hose
Catalyst and Exhaust System
Exhaust Manifold
Exhaust Manifold Catalytic Assembly * 8/80
Exhaust Pipe
Catalytic Converter Assembly * 8/80
Hybrid System
Hybrid Battery Pack Assy #10/100
Battery Management System #10/100
Hybrid Power Control Unit #10/100
Miscellaneous Items Used In Above Systems
Hose, Clamps,Gasket or Seals
Wires, Harnesses Connectors
All Sensor(Switches,Solenoid Valves) associated with the ECM
Onboard Emission Diagnostic Device
Malfunction Indicator Light and Bulb * 8/80
Data Link Connector * 8/80
Spark Plugs shall be warranted for the emissions warranty period, or the first scheduled replacement time or mileage, whichever occurs first.
NOTE 1 : Specific emission parts covered up to 5 years or 60,000 miles, whichever occurs first, or up to the fist required scheduled maintenance,
whichever occurs first (See Owner's Manual for required scheduled maintenance).
NOTE 2 : Parts designated by "8/80" are warranted for 8 years or 80,000 miles, whichever occurs first.
NOTE 3 : Specific Hybrid System Parts designated by "10/100" are warranted for 10 years or 100,000 miles, whichever occurs first.
25
California
Emission Control Warranty
Your Warranty Rights And Obligations
The California Air Resources Board and Kia Motors
America, Inc., are pleased to explain the emission
control system warranty on your 2012 Kia vehicle. In
California, new motor vehicles must be designed, built
and equipped to meet the State’s stringent anti-smog
standards. Kia must warrant the emission control
system on your Kia vehicle for the periods of time
listed below provided there has been no abuse, neglect
or improper maintenance of your Kia vehicle.
Your emission control system may include parts such
as the carburetor or fuel-injection system, the ignition
system, catalytic converter, and engine computer. Also
included may be hoses, belts, connectors and other
emission-related assemblies. Where a warrantable
condition exists, Kia will repair your Kia vehicle at no
cost to you including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage
For 3 years or 50,000 miles, whichever first occurs:
1. If your Kia vehicle fails a Smog Check inspection, all
necessary repairs and adjustments will be made by Kia to
ensure that your vehicle passes the inspection. This is your
emission control system PERFORMANCE WARRANTY.
2. If any emission-related part on your Kia vehicle is
defective, the part will be repaired or replaced by Kia. This
is your short-term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles for emission related parts,
whichever first occurs (8 years or 80,000 miles for Federal
Emission Control Warranty) :
If an emission-related part listed in this warranty booklet
specially noted with coverage for 7 years or 70,000 miles is
defective, the part will be repaired or replaced by Kia. This
is your long-term emission control system DEFECTS
WARRANTY.
For 2012 SULEV (Super Ultra Low Emission Vehicle) vehicle
certified as Partial Zero-Emission Vehicle(PZEV) only, all
parts covered under the PERFORMANCE WARRANTY and
the DEFECT WARRANTY, which are listed in this warranty
booklet on the Emission Warranty Parts List, are warranted for
15 years or 150,000 miles, whichever occurs first.
California Emission Control Warranty Statement
California
Emission Control Warranty
26
Owner’s Warranty Responsibilities
As the Kia vehicle owner, you are responsible for the
performance of the required maintenance listed in your
owner’s manual. Kia recommends that you retain all
receipts covering maintenance on your vehicle but Kia
cannot deny warranty solely for the lack of receipts or
for your failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your Kia vehicle to a
Kia dealer as soon as a problem exists. The warranty
repairs should be completed in a reasonable amount of
time, not to exceed 30 days.
As the Kia vehicle owner, you should also be aware that
Kia may deny you warranty coverage if your Kia vehicle
or a part has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your warranty rights
and responsibilities, you should contact Kia Motors
America, Inc., Consumer Affairs Department at 1-800-
333-4Kia or the California Air Resource Board at 9528
Telstar Avenue, El Monte, CA 91731.
Coverage
Kia Motors America, Inc. (Kia), warrants to the owner
that any vehicle certified for sale in the State of California
and registered in the State of California is designed, built
and equipped so as to conform with the emissions
standards adopted by the California Air Resources Board.
Kia warrants that this vehicle is free from defects in
material and workmanship which would cause any part on
this vehicle which affects emissions to fail to conform
with applicable requirements or to fail to pass a required
state smog check test for 3 years or 50,000 miles,
whichever occurs first. Kia also warrants that, any part on
the warranted emissions parts list in this warranty and
installed as original equipment, is free from defects in
material and workmanship which would cause this
vehicle to fail to conform with applicable regulations for 7
years or 70,000 miles, whichever first occurs.
27
California
Emission Control Warranty
Warranty Service
To obtain warranty service, return the vehicle to any
authorized Kia dealer. Service will be performed without
charge for diagnosis, parts and labor. In case of
emergency, see Emergency Service Instructions.
Exclusions
This warranty does not apply to failures caused by abuse,
tampering or lack of maintenance; or to any vehicle on
which the odometer mileage has been altered so that the
vehicle’s actual mileage cannot be determined.
STATEMENT OF OWNER’S RIGHTS AND
OBLIGATIONS
What Is Covered By The Warranty
If a vehicle fails a state Smog Check test during the
coverage period, Kia will repair the vehicle so that it will
pass a state Smog Check retest. The owner should take the
vehicle to any authorized dealer for Warranty repairs and
present a copy of the failed Smog Check test report to the
dealer. If the owner is not notified within 30 days that a
performance warranty claim is not valid then the
manufacture is required to repair the vehicle free of charge.
In addition, if a warranted part fails because of a defect,
Kia will repair or replace it at any authorized Kia dealer.
Any other parts damaged by the failure of a warranted
part will also be repaired or replaced. The repair and/or
replacement will be made at no charge to the owner for
parts, labor and diagnosis. For emergency situations, see
the instructions under Emergency Service.
How Long Does The Warranty Last
The warranty shall apply for 3 years or 50,000 miles,
whichever occurs first, except that those parts listed on
the warranted parts list are covered for 7 years or 70,000
miles, whichever first occurs, for 2012 SULEV (Super
Ultra Low Emission Vehicle) vehicle certified as Partial
Zero-Emission Vehicle(PZEV) only, all parts covered
under the PERFORMANCE WARRANTY and the
DEFECT WARRANTY, which are listed in this warranty
booklet on the Emission Warranty Parts List, are
warranted for 15 years or 150,000 miles, whichever
occurs first. Where parts are scheduled for replacement as
required maintenance, the warranty shall apply until the
first scheduled maintenance point listed in the Owner’s
Manual. This warranty begins on the date the vehicle is
delivered to the original purchaser or on the date the
vehicle is first placed in service, whichever occurs first.
California
Emission Control Warranty
28
What The Owner Must Do
It is your responsibility to perform the required
maintenance and use the vehicle in accordance with
Kia’s written instructions. Warranty coverage will not be
denied solely because there is no record of maintenance.
However, failures caused by lack of required
maintenance are not covered by the warranty. To avoid
questions as to whether the vehicle maintenance has
been performed, Kia urges that you retain all receipts
and/or maintenance records indicating that service has
been performed on the vehicle and these documents
should be transferred to any subsequent owner of the
vehicle.
Service
MAINTENANCE SERVICE CAN BE PERFORMED
BY ANY QUALIFIED SERVICE OUTLET OR BY
THE OWNER. HOWEVER, EXCEPT IN AN
EMERGENCY SITUATION (SEE EMERGENCY
SERVICE), WARRANTY SERVICE MUST BE
PERFORMED BY AN AUTHORIZED KIA DEALER.
Parts
IT IS RECOMMENDED THAT ANY REPLACEMENT
PA RTS USED FOR MAINTENANCE OR FOR THE
REPAIR OF EMISSIONS CONTROL SYSTEMS BE
NEW, KIA GENUINE PARTS. However, the warranty
obligations are not dependent upon the use of any
particular brand of replacement parts. The owner may
elect to use non-Kia parts for maintenance purposes. Use
of replacement parts which are not of equivalent quality
may impair the effectiveness of emissions control
systems.
What Is Not Covered By Emission Warranty
Malfunctions in any part caused by misuse, alteration,
tampering, disconnection or improper or inadequate
maintenance.
Damage to catalytic converter due to use of leaded
gasoline.
Damage resulting from fire, accident, negligence, act of
God or other events beyond the control of Kia.
Maintenance replacement parts (such as spark plugs)
beyond the first scheduled replacement point.
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