Keurig Vue V1200 User Guide

Keurig® Vue™ V1200 Brewer

Use & Care Guide

IMPORTANT SAFEGUARDS

Safe Operation & Use

When using electrical appliances, basic safety precautions should
be followed, including the following:

1. Read all instructions before using.

2. Do not touch hot surfaces. Use

handles and knobs when available.

3. This appliance must be properly

installed and located in accordance
with these instructions before it
is used.

4. The use of accessory attachments

not recommended by the appliance
manufacturer may result in fire,
electrical shock or injury to persons.

5. Do not place on or near a hot gas or

electric burner, or in a heated oven.

6. Do not use outdoors.

7. To protect against fire, electric shock

and injury do not immerse cords,
plugs, or the appliance in water or
any other liquid.

8. Do not overfill the Water Reservoir

wit h wate r.

9. Use only water in this appliance!

Do not put any other liquids or
foods in the Water Reservoir
except as instructed in the Cleaning
Instructions in this guide.

10. Turn off and unplug the Brewer before

cleaning or maintenance. Allow to cool
before putting on or taking off parts
and before cleaning the appliance.

11. For best operation, plug the appliance

into its own electrical outlet on a
dedicated circuit to prevent flickering
of lights, blowing of fuses or tripping
a circuit breaker.

12 . Do not operate any appliance with a

damaged cord or plug or after the
appliance malfunctions or is damaged
in any manner. Contact Keurig
Customer Service to report any
malfunction of or damage to the Brewer.

13. Do not let the cord hang over the edge

of the table or counter, or touch hot
surfaces.

14. To disconnect, press the Power

Button on the Brewer to ‘OFF’ status
and then remove the plug from the
wall outlet.

15. Close supervision is necessary when

any appliance is used by or near
children.

16. Do not lift the Handle to open the

Brewer while brewing is in progress.

17. Always keep the Water Reservoir Lid

on the Water Reser voir unless you are
refilling it.

18. This appliance is equipped with a

power cord having a grounding wire
with a grounding plug. The appliance
must be grounded using a 3-hole
properly grounded outlet. In the
event of an electrical short circuit,
grounding reduces the risk
of electrical shock.

19. If the outlet is a standard 2-prong

wall outlet, it is your personal
responsibility and obligation to have
it replaced with a properly grounded
3-prong wall outlet.

20. Do not, under any circumstances,

cut or remove the third (ground)
prong from the power cord or use
an adapter.

21. Consult a qualified electrician if

the grounding instructions are not
completely understood, or if doubt
exists as to whether the appliance
is properly grounded.

22. Do not use the appliance for

other than its intended use.

CAUTION: There is extremely hot water in the Vue™pack Holder during
the brew process. To avoid risk of injury, do not lift the Handle or
remove the Brew Head during the brewing process. Do not remove or
puncture the lid of the Vue
caution when removing the Vue

Please always keep the Brewer in its upright position to avoid potential
injury and/or damage to your Brewer.

SHORT CORD INSTRUCTIONS: A short power supply cord is provided to
reduce the risk of becoming entangled in or tripping over a longer cord.

Longer detachable power-supply or extension cords are available and
may be used if care is exercised in their use.

If an extension cord is used, (1) the marked electrical rating of the cord
set or extension cord should be at least as great as the electrical rating
of the appliance; (2) the cord should be arranged so that it will not drape
over the counter top or tabletop where it can be pulled on by children or
tripped over unintentionally; and (3) the extension cord must include a
3-prong grounding plug.

THIS PRODUCT IS FOR COMMERCIAL USE ONLY.

™

pack prior to brewing. After brewing, use

™

pack, as it will be hot.

SAve TheSe INSTRucTIoNS.

WARNING THIS PRODUCT CONTAINS CHEMICALS, INCLUDING

LEAD, WHICH IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER,
BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.

WARNING: TO REDUCE THE RISK OF FIRE OR

WARNING

RISK OF FIRE OR
ELECTRIC SHOCK

DO NOT OPEN

WARNING TO USERS AND PARENTS: DO NOT permit children to use
Brewer unless there is adult supervision. Brewer dispenses very hot water.

ELECTRIC SHOCK, DO NOT REMOVE THE BOTTOM
COVER. NO USER SERVICEABLE PARTS ARE
INSIDE. REPAIR SHOULD BE DONE BY AUTHORIZED

!

SERVICE PERSONNEL ONLY.

2

3

Table of Contents

Section 1 Brewer Overview 6

Section 2 Preparing Your Brewer 8

™

Section 3 Using Your Brewer with MyBrew

Section 4 Setting the Time and Temperature 17

Section 5 Caring for Your Brewer 20

™

Section 6 Recycling Vue

Pack’s Plastic Cup 22

Section 7 Troubleshooting 23

Section 8 Warranty 28

9

Record Your Brewer Serial Number Above

The serial number can be found on the bottom of the Brewer
box and on the left side of the Brewer once the Water Reservoir
has been removed. Removing the serial number label from the
Brewer will void warranty.

4

5

SECTION 1

Brewer Overview

D

B

A

A “BREW” Button

Flashing indicates Brewer is ready to brew

B Power Button

Brew

Coffee

Café

Frothing

Not

Over Ice

& Tea

T

e

e

Coff

Ot

Ste

2

p

J

Ste

r
a
l

u

g

Re

H
o

C

Strong

Enjoy!

Ready to

2 Step

Brewing

a

e

e

h

p

ot
o

c

PM

Menu

Froth

r

Size

Step1

2

Add Water

De-Scale
Set Clock

Off Set

Set Auto

é

af

C

a

Time Set

Off

n

Set O

Temp Set

Set Brew

C

C Touchscreen

D Handle

E Brew Head

F Power Cord

G Drip Tray

I

E

H Drip Tray Plate

I Water Reservoir

J Water Reservoir Flip Top Lid

F

G

H

The Keurig® Vue™ Brewer is not for

®

use with K-Cup

6

packs.

7

SECTION 2

Coffee

Step2 Step2

Regular

Café

Strong

Hot

Cocoa

Tea

Other

Froth

Step1

Ready to

Not

Brew

OZ

Size

Menu

Coffee

& Tea

Brew

Over Ice

Café

2 Step

Activated

Preparing Your Brewer

Step 1

Remove all adhesive tape from Brewer and label from
Touchscreen.

Plug cord into grounded outlet.

If Brewer has been exposed to temperatures below freezing, allow

Step 1

Brewer at least two hours to reach room temperature before
brewing. A frozen or extremely cold Brewer will not operate.

Step 2

Carefully remove Water Reservoir Lid. Remove the Water
Reser voir by lifting up and away from the Brewer.

Rinse Water Reservoir with fresh water. Return Water
Reser voir to Brewer. Fill the Water Reservoir to the

“MAX FILL” line. Bottled or filtered water is recommended.

Place Lid on Water Reservoir.

Step 2

See page 16 for options for how to add water to the
Water Reservoir.

Step 3

Place a 10 oz. mug in the center of the Drip Tray and press
the Power Button.

SECTION 3

Using Your Brewer with MyBrew

Brew what you love, the way you love it.

Your new Keurig® VUE™ V1200 Commercial Grade Brewer takes all the guesswork
out of brewing the perfect beverage. The V1200 features MyBrew™. This premium
brewer feature is exclusive to the Keurig® Vue™ Commercial series. MyBrew™ makes
sure your beverage is brewed to perfection, the way it was designed, every time.

To activate the MyBrew™, make sure you place a Vue™ pack in the Brewer.

How to use the Vue™ Brewer
Touchscreen with MyBrew

MyBrew™ simplifies the brewing experience.
Each commercial Vue™ pack contains an
identification tag that is read by the Keurig®
Vue™ Brewer so it can apply the optimum recipe
for your beverage. From there, you can further
customize your brew strength and size using
the Touchscreen. It starts with MyBrew™, and
ends with your perfect brew, every time.

™

™

The Brewer Handle should be in the lowered position.

Step 3

Step 4

When the Brewer is first turned on, the Touchscreen

Beverage
Category

Beverage Type

Brew Status

Beverage Size Selection

Availabl e Sizes

Coffe e 4 - 18 oz.
Tea/Other 6 - 12 oz.
Hot Cocoa 6 - 10 o z.

will indicate “Not Ready” as the Brewer heats the water.
Wait until the Touchscreen indicates “Ready”
(about four minutes).

If there is not enough water in the Water Reservoir,

8 9

Step 4

the Touchscreen will indicate “Add Water” and the Water
Reservoir light will flash.

Lift the Brewer handle and remove the shipping disk.
Lower the Brewer Handle, press the Coffee & Tea button,
then press the flashing “BREW” Button. Your Brewer will
dispense 8 oz. of hot water into your mug. Once complete,
discard the hot water. You are ready for your first brew!

Strength Selection

(Coffee Only)

The screen above shows all possible menu selections for illustration purposes only.
When in use, your Touchscreen will display only selectable ac tions.

SECTION 3

12

oz

14oz

14

oz

16oz

16

oz

18oz

18

oz

8oz

oz

oz

8oz

6oz

Using Your Brewer with MyBrew

Brewing Coffee, Tea,
Hot Cocoa and Hot Apple Cider

SECTION 3

™

Using Your Brewer with MyBrew

™

Coffee

Brew

Coffee

& Tea

& Tea

Coffee

Coffee

Step2 Step 2

Regular

Strong

Available Sizes

Coffe e 4 - 18 oz.
Tea/Other 6 - 12 oz.
Hot Cocoa 6 - 10 oz.

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Step1

Café

Not

Ready to
Brew

Menu

Size

Frothing

Enjoy!

Choose Vue

™

pack

Make sure your Vue™ pack
features the Coffee & Tea Icon.

Lift the Brewer Handle, insert
the Vue™pack into the Holder
and lower the Brewer Handle.

For Large Mugs

If needed, remove the Drip Tray to allow your mug to fit.

For large brew sizes, we recommend using Travel Mug
Vue™ packs, which are designed to deliver a great tasting
large mug-sized brew.

Follow the instructions for brewing a coffee (refer to page 10),
but select one of the larger size options (12 oz. to 18 oz.).
Note that Travel Mug beverages have been optimized at
14 oz. and 16 oz. settings. Enjoy your large mug brew!

Select Size

After you lower the Brewer Handle, the Brewer will recognize

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PM

your beverage selection and the Touchscreen will display as
pictured (Coffee example shown).

Select your beverage size using the + and - buttons.

To make coffee, choose your strength and size. If you prefer a
stronger brew, select “Strong.” Then select your beverage size
by using the + and - buttons.

For tea, hot cocoa and hot cider, select your beverage size using
the + and - buttons.

12oz

14ozoz16ozoz18oz

Available Sizes

Press BREW & Enjoy!

10 11

Do not remove mug or lift the Brewer Handle until “Enjoy” disappears
from the screen Touchscreen. Remove the Vue™ pack after brewing is
complete.

The Vue™ pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

Immediately after using a hot cocoa pack, we recommend running
a cleansing brew to avoid clogging. See page 15 for directions.

8oz6oz 10oz 12oz 6oz

4oz

12

oz

14oz

14

oz

16oz

16

oz

18oz

18

oz

8oz

10oz 12oz 8oz

oz

14ozoz16ozoz18oz

oz

8oz

6oz

SECTION 3

Using Your Brewer with MyBrew

Brewing Café Beverages

Requires 2 Vue™ packs

SECTION 3

™

Using Your Brewer with MyBrew

™

1

Coffee

Coffee
& Tea

& Tea

Coffee

Coffee

Step2 Step 2

Regular

Strong

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Step1

Café

Not

Ready to
Brew

Menu

Size

Frothing

Enjoy!

Step 1

Choose Café Step 1

™

Vue

Make sure your Vue™ pack
features the Café Icon.

Lift the Brewer Handle, insert

Pack

Step 2

Choose Café Step 2

™

Vue

Insert the Vue™ pack into
the Holder and lower the
Brewer Handle.

Pack

2

the Vue™ pack into the Holder
and lower the Brewer Handle.

The Touchscreen will display as pictured.

Froth is available in the 4 oz. brew size only.

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Select Beverage Strength & Size

After you insert the second Vue™ pack and lower the
Brewer Handle, the Touchscreen will display as pictured
(Coffee Step 2 example shown).

“Strong” is the default setting for café beverages.
Select regular if desired.

Coffee

& Tea

Coffee

Coffee

Step2

Step2 Step 2

Regular

Regular

Strong

Strong

Brew

Over Ice

Tea

Other

Hot

Cocoa

Café

Café

2 Step

2 Step

Froth

Step1

Café

Activated

Frothing

Not

Not
Ready to

Ready to
Brew

Brewing

Menu

Size

Size

Add Water

Add Water

De-Scale
Set Clock
Set Auto Off Set
Set OnOff Time Set
Set Brew Temp Set

Enjoy!

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PM

Select your café beverage size using the + and - buttons of
the Touchscreen. The amount you select will be ADDED to the

Press BREW

After the froth is prepared, lift the Brewer Handle and
carefully remove the pack. Proceed to Step 2.

The Vue™ pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

existing 4 oz. of froth.

If a selection is not made within 60 seconds, the Brewer will
return to the default screen. To complete the brew successfully,
follow the brewing instructions on page 10 and brew
“Coffee ” 4 oz. “Strong” (for a coffee-based café beverage) or
“Tea/Other” 4 oz. (for a tea-based café beverage).

6oz

4oz

Available Sizes

Press BREW & Enjoy!

Do not remove mug or lift the Brewer Handle until “Enjoy!”
disappears from Touchscreen.

Remove the Vue™ pack after brewing is complete.

The Vue™ pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

12 13

SECTION 3

Using Your Brewer with MyBrew

SECTION 3

™

Using Your Brewer

Coffee

Brew

Coffee

& Tea

Over Ice

& Tea

Tea

Tea

Coffee

Coffee

Other

Other

Step2 Step 2

Regular

Hot

Hot

Cocoa

Cocoa

Strong

Available Sizes*

Café

2 Step

Froth

Step1

Café

Not

Ready to
Brew

Menu

Size

Frothing

Enjoy!

Brewing Over Ice

What is a Cleansing Brew?

After brewing certain Vue™ pack varieties such as hot
cocoa, iced tea or a café beverage, we recommend
performing a cleansing brew as follows:

Step 1 Take a used Vue™ pack and peel off the lid. Discard

Prepare Your Cup

Fill a 16 oz. plastic cup with ice. Do not use glass. Remove
the Drip Tray if necessary and place cup under the Brew head.

the lid and any filter which adheres to it. Ensure
the empty Vue™ pack cup is clean.

Step 2 Place the EMPTY Vue™ pack cup in the Brewer and

Step 1

place a mug on the Drip Tray.

Choose Vue™ pack

Make sure your Vue™ pack
features the Brew Over Ice Icon.

Lift the Brewer Handle, insert

™

the Vue
and lower the Brewer Handle.

pack into the Holder

Step 3 Lower the Handle, press the Coffee & Tea button

and press “BREW.” The Brewer will dispense 8 oz. of
hot water into your mug. Once complete, discard
the water and carefully remove the Vue™ pack cup.
The cleansing is complete.

Stopping the Brewing Process

If you need to stop the brewing process after it has started,
press and release the Power Button to turn the Brewer off.

Step 2

The beverage flow will stop and the Brewer will shut off.

Select Size

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PM

After you lower the Brewer Handle, the Brewer will
recognize your beverage selection and the Touchscreen
will display as pictured (Iced Cof fee example shown).

Select your beverage size using the + and - buttons.

The Vue™pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

To turn the Brewer back on, place an empty mug on the
Drip Tray and press the Power Button. Since the previous
brew was interrupted, some water may drip into the mug
during preheating.

* Availabl e sizes for Iced Cof fee and Iced Tea/Oth er
are 6 oz., 8 oz. and 10 oz.

* Availabl e sizes for Iced Ca fé are 6 oz. and 8 oz.

We recommend that you perform a cleansing brew before
brewing your next beverage (see above). If this is not done,
the Brewer may deliver an additional amount of water for

Step 3

your nex t beverage.

Press BREW & Enjoy!

Do not remove mug or lift the Brewer Handle until “Enjoy”
disappears from the screen.

Dispensing Hot Water

If you need hot water for cooking (instant soup or oatmeal,
for example), place a cup or bowl below the Brew Head and
on the center of the Drip Tray. Lift and lower the Handle

Remove the Vue™ pack after brewing is complete.

The Vue™ pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

14 15

WITHOUT inserting a Vue™ pack. Select “Coffee” (do not
select “Strong”) and press “BREW.” The Brewer will dispense
hot water into your cup or bowl.

SECTION 3

Using Your Brewer

SECTION 4

Setting the Time and Temperature

Coffee

Coffee

& Tea

& Tea

Coffee

Coffee

Step2 Step2

Regular

Strong

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Café

Adding Water

Frothing

Not

Not

Enjoy!

Ready to
Brew

MH

OZ

PM

Menu

Size

Step1

Add Water

When the water supply is low, the Touchscreen will display as
pictured and the light inside the Water Reservoir will flash.

Bottled or f iltered water is recommended.

When brewing at sizes larger than 12 oz., if the Brewer senses the

Accessing the Settings Menu

The menu screen appears when the brewer is first turned on,
the handle is raised, or when a brew has been completed.
Follow the steps below to access the settings menu. Press and
hold the “Menu” button to access. Use “Menu” button to tab
through the setting options.

water level is low, the brewing process will stop until the Water
Reservoir is refilled. Once enough water has been added, the
brewing process will resume.

Do not remove the Water Reservoir during the brewing process.

There are three options for filling the Water Reservoir:

Option 1

Remove the Water Reservoir Lid and pour water directly
into the Water Reservoir. Replace the Lid.

Setting the Clock
Step 1

Select the “Menu” icon on the Touchscreen.

Step 2

The “H” will flash, indicating you are programming the
hours. The clock is on a 12h setting and will switch to PM

Coffee

Coffee

& Tea

& Tea

Coffee

Coffee

Step2 Step2

Regular

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Step1

Café

Not

Not
Ready to

Brew

Menu

Size

Frothing

Enjoy!

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PM

once the 12h mark is passed. Use the + and – buttons to

Option 2

Instead of removing the Water Reservoir Lid, you can
lift the Flip Top. Pour water into the Water Reser voir.

change the hours. Press the menu button again to set the
minutes. Use the + and – buttons to set the minutes.

Once the clock is set, press the “Menu” button to save your
settings. The screen will move to the next programmable
setting (Auto Off ).

Coffee

& Tea

Coffee

Coffee

Step2 Step2

Regular

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Step1

Café

Brew

Set Clock

Menu

Size

Frothing

Enjoy!

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PM

Lower the Flip Top.

Programming the “Auto Off”
Feature

Coffee

Brew

Option 3

You may also remove the Water Reservoir from

You can program the Brewer to automatically turn off after
a certain period of time after the last brew. This feature can
be used as an energy saver.

& Tea

the Brewer to fill it. Replace the Lid and return
the filled Water Reser voir to the Brewer.

In “Auto Off ” programming mode, use the + and - buttons
to change the hours the Brewer will remain on after the last

Do not remove the Water Reservoir during the brewing process.

brew. For example, if you selec t “2,” the Brewer will turn off
two hours after the last brew. Use the + and - buttons to
scroll to “Off” to deactivate the “Auto Off ” feature.

Coffee

Brew

Coffee

& Tea

& Tea

Coffee

Coffee

Step2 Step2

Regular

Strong

Over Ice

Cocoa

Cocoa

Café

Frothing

Not

Not

Enjoy!

Ready to

2 Step

Brewing

MH

OZ

Tea

Tea

Other

Other

Hot

Hot

PM

Menu

Froth

Size

Step1

Add Water

Café

If the Brewer senses the water level is low when brewing 14 oz.,
16 oz. or 18 oz. sizes, the brewing process will stop until the Water
Reservoir is refilled. Once enough water has been added, the
brewing process will resume. Ensure that your mug is still

Once the feature is set, press the “Menu” button to save your
settings. The screen will move to the next programmable
setting (Set On Time see page 18).

on the Drip Tray.

16 17

Over Ice

Café

2 Step

H

Menu

Set Auto Off

SECTION 4

Setting the Time and Temperature

SECTION 4

Setting the Time and Temperature

Coffee

& Tea

Coffee

Coffee

Step2 Step2

Regular

Coffee

& Tea

Coffee

Coffee

Step2 Step2

Regular

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Step1

Café

Café

2 Step

Froth

Step1

Café

Brew

Menu

Size

Set OnTime

Brew

Menu

Size

Set Off Time

Frothing

Enjoy!

Frothing

Enjoy!

Programming the

“On Time” Feature

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By programming the Brewer to turn on each day, you will
never have to wait for the Brewer to warm up to brew the
first cup. It takes the Brewer approximately four minutes
to warm up from room temperature.

The clock must be set in order for the “Auto Off ”, “On Time” and

“Off Time” features to operate correctly. See page 17 for directions.

If power is interrupted to the Brewer by unplugging it, or if power
is lost, follow the procedure on page 17 to set the clock.

In “On Time” programming mode, the “H” will flash,
indicating you are programming the hours. The clock is

Setting the Brew Temperature

The Brewer has a preset temperature of 193° F. You can
adjust the temperature up or down in 1° increments within
the Brewer range (187 ° – 198° F). Once set, your beverages
will be brewed at the selected temperature.

At high altitudes, it is possible for boiling to occur. In the
event this does happen, you can lower the temperature
using the instructions below.

Here is how to set the brew temperature:

Step 1

In “Set Brew Temp” Mode, Use the + and – buttons to
change the temperature.

Coffee

& Tea

Coffee

Coffee

Step2 Step2

Regular

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Step1

Café

Frothing

Brew

Menu

Size

Set Brew Temp Set

Enjoy!

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on a 12h setting and will switch to PM once the 12h mark is
passed. Use the + and – buttons to set the hours. Press the

“Menu” button again to access the minutes. Use the + and -

buttons to set the minutes.

Step 2

Press the “Menu” button to save your setting and return
to the main screen.

Once the “On Time” clock is set, press the “Menu” button
to save your settings. The screen will move to the next
programmable setting (Set Off Time).

Viewing Your Presets

Programming the

“Off Time” Feature

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Programming the “Off Time” will ensure the Brewer turns off
when it will not be used.

Your settings will appear in the main menu. To review your
current settings, touch the “Menu” button. You can change
the settings at any time. Simply enter through the “Menu”
to reset any options using the directions in this section.

Coffee

& Tea

Coffee

Coffee

Step2 Step2

Regular

Brew

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Café

2 Step

Froth

Step1

Café

Brew

Menu

Size

Frothing

Enjoy!

MH

OZ

PM

The clock must be set in order to program the “Auto Off ”, “On
Time” and “Off Time” features. See page 17 for directions.

In “Off T ime” programming mode, the “H” will flash,
indicating you are programming the hours. The clock is
on a 12h setting and will switch to PM once the 12h mark is
passed. Use the + and – buttons to set the hours. Press the

“Menu” button again to access the minutes. Use the

+ and – buttons to set the minutes.

Once the “Off Time” clock is set, press the “Menu” button
to save your settings. The screen will move to the next
programmable setting (Setting the Brew Temperature).

18 19

SECTION 5

1

2

3

Caring For Your Brewer

SECTION 5

Caring For Your Brewer

Cleaning & Maintenance

CLEANING EXTERNAL PARTS

Cleaning of the Brewer’s external parts is recommended
one to two times per month. Never immerse the Brewer
in water or other liquids. The Housing and other external
parts may be cleaned with a soapy, damp, non-abrasive
cloth.

The Drip Tray can accumulate up to 13 oz. of overflow.
The Drip Tray and Drip Tray Plate should be periodically
inspected and rinsed clean. To remove the Drip Tray, simply
slide it toward you, keeping it level at all times to avoid
spilling. The Drip Tray and Drip Tray Plate should be cleaned
with a soapy, damp, non-abrasive cloth. The Drip Tray and

Drip Tray Plate should not be put in the dishwasher.

CLEANING THE BREW HEAD
Step 1 Lift the Brewer Handle.
Step 2 Grip and press the buttons on both sides of

the Brew Head and tilt it down.

Step 3 Pull the Brew Head toward you to remove.

Carefully clean the Brew Head with a soapy, damp,
non-abrasive cloth and rinse thoroughly. The Brew

Head should not be placed in the dishwasher.

Return the Brew Head by sliding it gently back into place
until you hear a click. Lower the Brewer Handle and you are
ready to brew again.

CLEANING THE WATER RESERVOIR &
WATER RESERVOIR LID
The Water Reservoir and Lid should not be put
into the dishwasher. Clean them with a damp, soapy,

non-abrasive cloth and rinse thoroughly. Do not dry
the inside of the Water Reser voir with a cloth as lint
may remain.

CAUTION: Rinse the Water Reservoir thoroughly after cleaning
to ensure that no cleaners or cleaning solutions remain in this area
as they may contaminate the water supply in the Brewer.

De-Scaling Your Brewer

Mineral content in water varies from place to place. Depending on the mineral content
of the water in your area, calcium deposits or scale may build up in your Brewer. Scale
is non-toxic, but left unattended, it can hinder Brewer per formance. De -scaling your
Brewer helps maintain the heating system and other internal par ts of the Brewer that
come in contac t with water.

The Brewer should be de-scaled every three to six months to ensure optimal
performance. It is possible for calcium deposits to build up faster, making it necessary

to de-scale more often.

The de-scale process requires the Brewer to stand for at least 4 hours. During this period, the
Brewer should not be used to brew beverages.

Prepare

Step 1 To begin, you will need:

• At least 48 oz. of undiluted white vinegar

• A large ceramic mug, at least 10 oz. (do not use a paper cup)

• A clean, empty Vue™ pack cup

Step 2 Empty the water in the Water Reser voir.
Step 3 Disable “Auto Of f” and “On/Off Time” settings (refer to pages 17 and 18).

Fill & Clean

Step 1 Pour at least 48 oz. of the vinegar into the Water Reservoir.
Step 2 Place the mug on the Drip Tray Plate. Lift the Handle and insert a clean, EMPTY

Vue™ pack cup (refer to page 15, step 1). Lower the Handle, then press “BREW.” The
Brewer will dispense 8 oz. of hot vinegar into your mug. Dispose of the vinegar.

Step 3 Repeat the process until “Please Add Water” is indicated.
Step 4 Let the Brewer stand for at least 4 hours while still on.
Step 5 Discard the remaining vinegar from the Water Reservoir and rinse the Reservoir

thoroughly. Remove the empty Vue™ pack from the Brewer.

Rinse

Step 1 Ensure the Water Reservoir is filled with fresh water.
Step 2 Place a large mug on the Drip Tray Plate and run a cleansing brew. Pour the

contents of the large mug into the sink.

Step 3 Repeat the cleansing brew process until “Please Add Water ” is indicated.
Step 4 You may need to perform additional cleansing brew cycles (refer to page 15)

if you notice any residual taste.

20 21

SECTION 6

Recycling Vue™ Pack’s Plastic Cup

SECTION 7

Troubleshooting

Recycle your Vue™ pack’s plastic cup wherever #5
plastic is accepted. #5 plastic may not be recyclable in
your community today, so please check locally with
your municipality or waste hauler, or visit
www.vuerecycling.com for more information about
recycling your Vue™ pack’s plastic cup.

Simply follow these simple steps:

Step 1

Once brewing is complete, lift the Brewer Handle and
carefully remove the Vue™ pack by holding the outer rim.

The Vue™ pack will be HOT after brewing. Use
caution when removing. Allow it to cool completely
before handling.

Step 2

Once cool, separate the lid and filter from the cup.
The filter will adhere to the lid.

Step 3

Once separated, discard the lid and the attached filter.
Recycle your Vue™ pack’s plastic cup wherever #5
plastic is accepted.

SITUATION

Brewer does not

have power

Brewer will

not brew

Brewer brews only

a partial cup

Brewer shuts

off or turns on

automatically

Water Reservoir

light is flashing and

the Touchscreen indicates

“Add Water”

Vue™ pack does

not have MyBrew

The Time is not displayed

on the Touchscreen

SOLUTION

• Make sure that the Power Button has been turned on and
Touchscreen is illuminated.

• Plug Brewer into an independent outlet.

• Check to be sure that it is plugged in securely.

• Plug into a different outlet.

• Reset the circuit breaker if necessar y.

• After placing the Vue™ pack in the Vue™ pack Holder, make
sure the Handle is pushed down securely and the Touchscreen
displays the beverage options. Push the flashing “BREW”
Button.

• If the Touchscreen indicates “Please Add Water,” add water to
the Water Reservoir or make sure the Water Reservoir is seated
properly in its base.

• If the Touchscreen indicates “Please Add Water” even after
refilling, contact Customer Service at 1.888.CUP.BREW (287.2739).

• The Brew Head may need to be cleaned or the Brewer may need
to be de-scaled (refer to pages 20 and 21).

• Clean the Brew Head if necessary (refer to page 20).

• The Water Reservoir may have been removed during brewing.
Replace the Water Reservoir and perform cleansing brews
(refer to page 15) without a Vue™ pack.

• De-scale the Brewer (refer to page 21).

• If you have repeated the de-scale procedure on your Brewer
two times and it is still only brewing a partial cup, contact
Customer Service at 1.888.CUP.BREW (287.2739).

• Check to make sure that the “On/Off Time” and/or “Auto Off”
settings have not been set. Please refer to pages 17 and 18 for
instructions.

• The water level is low and a full cup cannot be brewed.
Add water to Water Reservoir.

• If the water level is not low, remove the Water Reservoir and
empty the water. Then thoroughly clean (refer to page 20). Fill
the Water Reservoir to the “MAX FILL” line and then return it to
the Brewer and ensure it is seated properly in its base. Wait for
the Water Reservoir light to stop flashing.

• Please refer to pages 24-27

™

• If power is interrupted to the Brewer by unplugging it, or if
power is lost, follow the procedure on page 17 to set the clock.

22

23

SECTION 7

Troubleshooting

™

Vue

Pack Does Not Have MyBrew

SECTION 7

Troubleshooting

™

Vue

™

Pack Does Not Have MyBrew

™

Coffee

Brew

Coffee

& Tea

& Tea

Coffee

Coffee

Step2 Step2

Regular

Coffee

Coffee

& Tea

& Tea

Coffee

Coffee

Regular

Strong

Over Ice

Tea

Tea

Other

Other

Hot

Hot

Cocoa

Cocoa

Brew

Over Ice

Tea

Tea

Tea

Other

Other

Other

Step2

Hot

Hot

Hot

Cocoa

Cocoa

Cocoa

Café

2 Step

Froth

Café

Café

2 Step

Froth

Café

Frothing

Brew

Menu

Size

Step1

Frothing

Not

Ready to
Brew

Menu

Size

Step1

Available Sizes

Coffe e 4 - 18 oz.
Tea/Other 6 - 12 oz.
Hot Cocoa 6 - 10 oz.

Enjoy!

Enjoy!

Vue™ pack Does Not Have MyBrew

™

Brewing Over Ice

Brewing Coffee, Tea,
Hot Cocoa and Hot Apple Cider

Choose Vue

Make sure your Vue™ pack
features the Coffee & Tea Icon.

Lift the Brewer Handle, insert
the Vue™pack into the Holder
and lower the Brewer Handle.

Select Beverage Type & Size

MH

OZ

PM

MH

OZ

PM

After you lower the Brewer Handle, the screen will
display as pictured.

To make coffee, tea, hot cocoa or other beverages, such as hot
cider, press the “Coffee & Tea” button.

Once selected, the screen will display as pictured with the
“Coffee,” “Tea/Other ” and “Hot Cocoa” buttons. Choose your
selected beverage.

To make coffee, choose your strength and size. If you prefer a
stronger brew, select “Strong.” Then select your beverage size
by using the + and - buttons.

For hot cider, select “ Tea/Other.” Select your beverage size
using the + and - buttons.

™

Pack

Prepare Your Cup

Fill a 16 oz. plastic cup with ice. Do not use glass. Remove
the Drip Tray if necessary and place cup under the Brew head.

Choose Vue™ Pack

Make sure your Vue™ pack
features the Brew Over Ice Icon.

Lift the Brewer Handle, insert

™

the Vue

pack into the Holder

and lower the Brewer Handle.

Select Beverage Type & Size

Select the “Brew Over Ice” button. The Touchscreen
will display as pictured.

Select the desired beverage type.

Select your beverage size using the + and - buttons.

* Availabl e sizes for Iced Cof fee and Iced Tea/Oth er
are 6 oz., 8 oz. and 10 oz.

* Availabl e sizes for Iced Ca fé are 6 oz. and 8 oz.

Coffee

Brew

Coffee

Café

& Tea

Over Ice

& Tea

2 Step

Tea

Tea

Froth
Coffee

Coffee

Other

Other

Step2 Step2

Step1

Regular

Hot

Hot

Café

Cocoa

Cocoa

Strong

Brew

Brew

Over Ice

Over Ice

Tea

Tea

Tea

Coffee

Other

Other

Other

Step2

Regular

Hot

Hot

Cocoa

Cocoa

Strong

Frothing

Not

Enjoy!

Ready to
Brew

MH

OZ

PM

Menu

Coffee

Size

Regular

Strong

Available Sizes*

Café

Frothing

Not

Enjoy!

Ready to

2 Step

Brew

MH

OZ

PM

Menu

Froth

Size

Step1

Café

Café

Brew
Brew

Café
Over Ice
Over Ice

Not

Ready to

2 Step

Brew

Tea
Tea

Tea

Froth

Other
Other

Other

Step2

Step1

Hot

Hot

Café

Café

Cocoa

Cocoa

Brew
Brew

Café

Frothing

Over Ice
Over Ice

Frothing

Enjoy!

MH

OZ

PM

Menu

Size

Not

Enjoy!

Ready to

2 Step

Brew

MH

OZ

PM

Tea

Tea

Menu

Froth

Other

Other

Size

Step2

Step1

Hot

Hot

Café

Café
Cocoa

Cocoa

Press BREW & Enjoy!

Press BREW & Enjoy!

Do not remove mug or lift the Brewer Handle until “Enjoy”

Do not remove mug or lift the Brewer Handle until “Enjoy” disappears
from the Touchscreen. Remove the Vue™ pack after brewing is complete.

The Vue™ pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

Immediately after using a hot cocoa pack, we recommend running
a cleansing brew to avoid clogging. See page 15 for directions.

24 25

disappears from the Touchscreen.

Remove the Vue™ pack after brewing is complete.

The Vue™ pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

8oz6oz 10oz 12oz 6oz

4oz

12

oz

14oz

14

oz

16oz

16

oz

18oz

18

oz

8oz

10oz 12oz 8oz

oz

14ozoz16ozoz18oz

oz

8oz

6oz

SECTION 7

Troubleshooting

™

Vue

Pack Does Not Have MyBrew

™

Brewing Café Beverages

Requires 2 Vue™ packs

Vue

SECTION 7

Troubleshooting

™

Pack Does Not Have MyBrew

™

1

Coffee

Coffee

& Tea

& Tea

Coffee

Coffee

Step2 Step2

Regular

Strong

Brew

Over Ice

Other

Other

Cocoa

Cocoa

1

Step 1

Choose Café Step 1

™

Vue

Make sure your Vue™ pack
features the Café Icon.

Lift the Brewer Handle, insert

Pack

Step 2

Choose Café Step 2

™

Vue

Insert the Vue™ pack into
the Holder and lower the
Brewer Handle.

Pack

2

the Vue™ pack into the Holder
and lower the Brewer Handle.

Select Café

Press the “Café” button, then the Touchscreen will display as

Café

Frothing

Not

Enjoy!

Ready to

2 Step

Brew

MH

OZ

Tea

Tea

Froth

Step1

Hot

Hot

Café

Menu

Size

PM

pictured. Froth is available in the 4 oz. brew size only.

Select Beverage Type & Size

After you insert the second Vue™ pack and lower
the Brewer Handle, the Touchscreen will display
as pictured.

Coffee: For a coffee-based café beverage, press the “Coffee
Step 2” button. “Strong” is the default setting for café

Coffee

& Tea

Coffee

Coffee

Step2

Step2 Step2

Regular

Regular

Strong

Strong

Brew

Over Ice

Tea

Tea

Other

Other

Step2

Hot

Cocoa

Café

Café

2 Step

2 Step

Froth

Step1

Café

Activated

Frothing

Not

Not
Ready to

Ready to
Brew

Brewing

Menu

Size

Size

Add Water

Add Water

De-Scale
Set Clock
Set Auto Off Set
Set OnOff Time Set
Set Brew Temp Set

Enjoy!

MH

OZ

OZ

PM

beverages. Select regular if desired.

Tea: For a tea-based café beverage, press “Tea/Other
Step 2” button.

6oz

Select your café beverage size using the + and - buttons.

The amount you select will be ADDED to the existing 4 oz. of

4oz

Available Sizes

froth.

If a selection is not made within 60 seconds, the Brewer will
return to the default screen. To complete the brew successfully,
follow the brewing instructions on page 10 and brew
“Coffee ” 4 oz. “Strong” (for a coffee-based café beverage) or
“Tea/Other” 4 oz. (for a tea-based café beverage).

Press BREW

After the froth is prepared, lift the Brewer Handle and
carefully remove the pack. Proceed to Step 2.

The Vue™ pack will be HOT after brewing. Use caution when
removing. Allow it to cool completely before handling.

Press BREW & Enjoy!

Do not remove mug or lift the Brewer Handle until “Enjoy!”
disappears from Touchscreen.

Remove the Vue™ pack after brewing is complete.

The Vue™ pack will be HOT after brewing. Use caution when

26 2 7

removing. Allow it to cool completely before handling.

SECTION 8

Warranty

SECTION 8

Warranty

Limited One Year Warranty

Keurig warrants that your Brewer will be free of defects in materials or workmanship
under normal use for one year from the date of purchase. It is recommended that you

fill out and return the warranty card enclosed with your Brewer so that your purchase

information will be stored in our system. Keurig will, at its option, repair or replace
the Brewer without charge upon its receipt of proof of the date of purchase. If a
replacement Brewer is necessary to service this warranty, the replacement Brewer
may be new or reconditioned. If a replacement Brewer is sent, a new limited one year
warranty will be applied to the replacement Brewer.

This warranty only applies to Brewers operated in the United States and Canada. This
warranty gives you specific legal rights, and you may also have other rights that vary

from state to state and, in the case of Canada, from province to province.

Only the use of Keurig Brewed® VueTM brand packs and accessories will guarantee the
proper functioning and lifetime of your Keurig® Brewer. Any damage to or malfunction
of your Brewer resulting from the use of non Keurig Brewed® VueTM brand packs and
accessories may not be covered by this warranty or may result in a service fee if the
damage or malfunction is determined to be caused by such use.

What is not covered by the Limited Warranty?

THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES
SUCH AS PROPERT Y DAMAGE AND DOES NOT COVER INCIDENTAL COSTS
AND EXPENSES RESULTING FROM ANY BREACH OF THIS WARR ANTY, EVEN IF
FORESEEABLE. Some states or provinces do not allow the exclusion or limitations of

incidental or consequential damages, so the above limitation or exclusion may not
apply to you depending on the state or province of purchase.

Nor does this warranty cover damages caused by use of non Keurig Brewed® VueTM

brand packs or accessories, services performed by anyone other than Keurig or its
authorized service providers, use of parts other than genuine Keurig parts, or external
causes such as abuse, misuse, inappropriate power supply or acts of God.

Other Limitations

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY,

WHETHER WRITTEN OR OR AL. IN ADDITION, KEURIG HEREBY SPECIFIC ALLY
DISCLAIMS ALL OTHER WARRANTIES WITH RESPEC T TO YOUR V1200 BREWER,
INCLUDING ANY IMPLIED WARR ANTY OF MERCHANTABILIT Y OR FITNESS FOR ANY
PARTICULAR PURPOSE. Some states or provinces do not allow disclaimers of such

implied warranties or limitations on how long an implied warranty lasts, so the above

limitation may not apply to you depending on the state or the province of purchase.

How do you obtain warranty service?

Keurig® Brewers are high-quality appliances and, with proper care, are intended
to provide years of satisf ying performance. However, should the need arise for
warranty servicing, simply call Keurig Customer Ser vice at our toll free phone number

1.888.CUP.BREW (287.2739). Please do not return your Brewer for servicing without first
speaking to Keurig Customer Service to obtain an Authorization to Return number
(ATR). Keurig® Brewers returned without an ATR number will be returned to the sender

without servicing.

Keurig, Incorporated
55 Walkers Brook Drive

Reading, MA 01867

1.888.CUP.BREW (287.2739)

28 2928

US

“Changes or modifications not expressly approved by Keurig, Incorporated could void

the user ’s authority to operate the equipment.”

“This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful inter ference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on,
the user is encouraged to tr y to correct the interference by one of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.”

Canada

Under Industry Canada regulations, this radio transmitter may only operate using
an antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industr y Canada. To reduce potential radio inter ference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessar y for successful communication.

This device complies with Industry Canada licence-e xempt RSS standard(s). Operation

is subject to the following two conditions: (1) this device may not cause interference,
and (2) this device must accept any interference, including inter ference that may cause
undesired operation of the device.

Conformément à la réglementation d’Idustrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé
pour l’ émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l’intention des autres utilisateurs, il faut choisir le t ype d’antenne et
son gain de sor te que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse
pas l’ intensité necessaire à l’étabissement d’une communication satisfaisante.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
(1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d’en compromettre le fonctionnement

RF Exposure Warning

To comply with FCC and Industry Canada RF radiation exposure limits for general

population, this device must be installed such that a minimum separation distance
of 20cm is maintained between its antenna and all persons. This device must not be
collocated or operated in conjunction with any other antenna or transmitter.

THIS PRODUCT IS FOR COMMERCIAL USE ONLY.

Notes

31 30

Keurig, Incorporated
55 Walkers Brook Drive
Reading, MA 01867

Keurig, Incorporated is a
wholly-owned subsidiary
of Green Mountain
Coffee Roasters, Inc.

For Commercial Use Only
Made in China.
Printed in China.
© 2012 Keurig, Incorporated
All rights reserved

www.keurig.com | 1.888.CUP.BREW

P/N 60-201374 -000 Re v A 06/12