Keri Systems EntraGuard Gold Quick Start

EntraGuard® Gold Telephone Entry Controller

This quick start guide provides, basic installation information, drawings, first time power-on instructions, and short
descriptions of key terms and concepts for installing the EntraGuard Gold Telephone Entry controller. The EntraGuard

1

Gold controller may be used alone or may be connected to a PXL network.

NOTE: It is the responsibility of the installation organization to have only technically qualified personnel performing
the installation.

Quick Start Guide

Figure 1: The EntraGuard Gold Telephone Entry Controller - Mechanical Keypad Front Panel

1. If the EntraGuard Gold unit is connected to a PXL-250 network, the EntraGuard unit must be the master
controller.

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

Quick Start Guide

Figure 2: The EntraGuard Gold Telephone Entry Controller - Alpha/Numeric Keypad Front Panel

NOTE: Keri Systems, Inc. recommends routine maintenance on the EntraGuard Gold controller with the radiant alpha/
numeric keypad be performed by wiping down the red bezel surrounding the EntraGuard keypad.

– Gold

®

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

Quick Start Guide

Figure 3: The Gold Telephone Entry Controller - Main Board

NOTE: You must power down the unit before attempting to make or remove any connections. Failure to do so will
damage the controller.

1. For all EntraGuard Gold controllers with the alpha numeric keypad and EntraGuard Gold controllers with
the mechanical (standard) keypad with part numbers 05712-001, 05712-002, and 05713-001.

1

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

Quick Start Guide

– Gold

®

Figure 4: The Gold Controller - Voice Channel and Input/Output Board

NOTE: You must power down the unit before attempting to make or remove any connections. Failure to do so will
damage the controller.

EntraGuard

1. For all EntraGuard Gold controllers with the alpha numeric keypad and EntraGuard Gold controllers with
the mechanical (standard) keypad with part numbers 05712-001, 05712-002, and 05713-001.

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EntraGuard® Gold Telephone Entry Controller

Quick Start Guide

Figure 5: The Gold Controller - Voice Channel and Input/Output Board

NOTE: You must power down the unit before attempting to make or remove any connections. Failure to do so will
damage the controller.

1. For EntraGuard Gold controllers with the mechanical (standard) keypad with part numbers 05720-001,
05720-002, and 05721-001.

1

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

1.0 Specifications

Unit Dimensions (nominal)

• 11.99 inches high by 8.86 inches wide by 3.8 inches deep, including hinges

• (30.45 cm by 22.5 cm by 9.65 cm)

Operating Temperature/Humidity Range

• -20°F to 140°F (-29°C to 60°C)

• 0% to 90% Relative Humidity, non-condensing

NOTE: The EntraGuard Gold Heater (P/N 01812-001) is available for extremely cold temperatures.

Controller Power Requirements

• 12 VDC @ 1 A

Current Draw

• maximum current draw 750 mA for a controller

NOTE: If an electronic locking device (such as a magnetic lock, a door strike, or similar device) is to be driven by the
same power supply as the EntraGuard Gold controller, please ensure the power supply provides enough current to drive

Quick Start Guide

every device connected to that supply plus an adequate safety margin. AC power cannot be used.

NOTE: Isolation of power supplies may be required with high transient situations.

Controller Memory Retention

• 5 year lithium battery back up to support controller RAM and real-time clock

Output Relay Contact Rating

• 1 Amp @ 24 VDC

Input Device Configuration - 3 Inputs

• Door Sense normally closed

• Request to Exit normally open

• Global Unlock normally open (on master only), or

– Gold

®

EntraGuard

Auxiliary RTE A-Door normally open

Users Allowed

• 750 tenants maximum

Event Storage Capacity

• 3,640 events

Keypad

• Alpha Numeric Radiant

• Standard Mechanical

NOTE: When installing the Alpha Numeric Radiant keypad, careful consideration should be given to each location's
ambient lighting. The Radiant keypad may not appear bright enough in direct sunlight. For locations that will be in
prolonged direct sunlight, the Standard Mechanical keypad may be a better choice.

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EntraGuard® Gold Telephone Entry Controller

2.0 Cable Requirements

RS-232 Serial Cable

• four conductor, shielded, stranded, AWG 24 wire (Belden 9534 or a larger gauge)

• 50 foot maximum length (per RS-232 industry specification - greater lengths are not recommended)

RS-485 Network Cable

• one twisted, shielded pair of conductors, stranded, AWG 24 wire (Belden 9501 or a larger gauge)

• 4,000 foot total network length (per RS-485 industry specification)

• extended network configurations are possible – refer to the Network Wiring
extended network configurations of up to 5,000 feet per star line and 16,000 feet total network length

Telephone

• 1 pair copper phone line

NOTE: EntraGuard Gold is not to be used with a Centrex, PBX, or digital phone line. Only use a Plain Old
Telephone Service (POTS) analog phone line.

Input Power

• two conductor, stranded, AWG 18 wire (Belden 8461 or a larger gauge)

NOTE: On long power cable runs, the cable resistance causes a drop in voltage at the end of the cable run. Be sure your
power supply does provide 12 VDC at the end of the cable run.

Application Note (P/N 01824-002) for

Quick Start Guide

Earth Ground

• Single conductor, AWG 18 wire (or a larger gauge)

Input and Output Connections

• two conductor, stranded, AWG 22 (or a larger gauge)

NOTE: The Lock Output relay may require a heavier gauge of wire depending upon the current demands of the lock and
the length of the lock wiring run.

NOTE: If plenum cable is required, please reference the Belden plenum equivalent to the cables listed above.

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EntraGuard

®

– Gold

1. Ground wire is green, with or without yellow tracer.

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EntraGuard® Gold Telephone Entry Controller

3.0 When Installing Controllers

DO

• since this is a telephone entry system at least one phone line will be necessary, it is important to plan ahead to meet
power and telephone requirements for your system (if using a modem, the host computer will need 1 phone line,
plus one for each master controller in each network or each EntraGuard unit)

• mount controllers in environmentally suitable areas - the EntraGuard Gold unit is weather resistant, but care should
be taken to avoid areas of weather/temperature/humidity extremes

• mount the controller at least 3 feet away from the controller's power supply to prevent EMI radiated from the power
supply from affecting the controller

• use the enclosure as a mounting template to mark drilling holes for permanent mounting

• note the locations of the knockouts in the enclosures and remove the appropriate knockout for the easiest cable
routing into the controller

• route all controllers in a network in a single, continuous daisy-chain (with the EntraGuard Gold controller as the
master)

• route cables in accessible areas for ease of maintenance

• connect all controllers to a quality earth ground

• add transient suppression across electric devices attached to a controller output

• use an isolation relay (P/N IRP-1) if attaching to a parking gate, a turnstile, or any application using a large electric

Quick Start Guide

motor

• verify the controller's supply voltage is 12 VDC – long power line runs cause a drop in voltage at the end of the run

• verify proper operation of the host computer's COM port or Ethernet/LAN WAN connection.

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DO NOT

• make modem phone line connections through PBX telephone switching systems - most modems are not compatible
with PBX systems leading to disconnection problems with the modem

• locate the EntraGuard Gold controller near EMI sources - EMI sources can affect the performance of the controller

• use switching power supplies - they are EMI sources

• install the Radiant keypad in a location where there is prolonged, direct sunlight as the keypad may not appear
bright enough

• route network cables beside power cables - transients on the power cables may be picked-up by network and reader
cables

• stretch or over-tension cables

• route over sharp objects

– Gold

• let the wires get tangled

®

• route the EntraGuard Gold controller as a slave to a PXL-250 master

• route all controllers in a network in spur, hub, or loop configurations

• connect earth ground
the shield at one point on the network to prevent ground loops

• use gender changer plugs when making RS-232 serial communication connections (unless you know it is a
“straight-through” plug) - gender changers may have internal wiring changes that can disrupt communications

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to the network cable shield - the EntraGuard Gold automatically connects earth ground to

EntraGuard

1. Ground wire is green, with or without yellow tracer.

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EntraGuard® Gold Telephone Entry Controller

4.0 Wiring Instructions

Refer to Figure 4 on page 4 for all wiring connections.

4.1 Terminal Blocks

Figure 6: Connecting Wires and Removing Terminal Blocks

NOTE: Screws on terminal blocks must be tightened securely.

Quick Start Guide

4.2 Connecting the Earth Ground and the 12 VDC Power

Figure 7: Earth Ground and 12 VDC Power Connections

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

4.3 Connecting a Door Status Input

Each EntraGuard Gold controller is shipped with an installation kit including all necessary terminal blocks and
transorbs. One of these terminal blocks has a jumper across pins 1 and 2. This terminal block is designated for use on
TB-4. If a door switch is not used on the controller, this jumper prevents a continuous door open status alarm from
being received by the controller. If a door switch is used, simply remove this jumper and install the door switch leads.

Quick Start Guide

Figure 8: Door Status Input Connections

4.4 Connecting a Request to Exit (RTE) Input

– Gold

®

Figure 9: Request to Exit Input Connections

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

4.5 Connecting a General Purpose Input

The general-purpose input is used in conjunction with the programmable input/output feature of the Doors access
control software. There are two possible uses for the general-purpose input.

• the master controller may be configured for either Global Unlock (see Figure 10) or Auxiliary A-door RTE (see
Figure 11)

• the slave unit

Make the following connections for a Global Unlock input. (For a master controller only.)

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can only be configured for Auxiliary A-door RTE (see Figure 11)

Quick Start Guide

Figure 10: Global Unlock Input Connections

Make the following connections for an Auxiliary RTE A-door input.

Figure 11: Auxiliary A-Door RTE Input Connections

EntraGuard

®

– Gold

1. An EntraGuard Gold unit may only be used as a slave to a master EntraGuard Gold unit.

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EntraGuard® Gold Telephone Entry Controller

4.6 Connecting an Alarm Output Relay

Figure 12: Alarm Output Relay Connections

Quick Start Guide

4.7 Connecting a Fail-Safe Lock Output Relay

– Gold

®

Figure 13: Fail-Safe Lock Output Relay Connections

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

4.8 Connecting a Fail-Secure Lock Output Relay

Figure 14: Fail-Secure Lock Output Relay Connections

Quick Start Guide

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

5.0 Communication

The communication section handles three different, but related, topics:

• Communication between EntraGuard Gold controller and tenants

• Communication between the master EntraGuard Gold controller and the host computer for programming

• Communication between networked EntraGuard Gold/PXL controllers

NOTE: Keri Systems recommends performing a bench test on each unit prior to installation to rule out any phone
line problems.

5.1 Between EntraGuard Gold Unit and Tenants

The telephone communication is done via a copper phone line connection. Some EntraGuard Gold units have an RJ11
connector (see J3 in Figure 4 on page 4) while others have a terminal block (see TB-15 in Figure 5 on page 5) for use
with a phone line. If the EntraGuard Gold controller has a terminal block instead of an RJ11 plug, connect the TIP line
to either Pin 1 or Pin 2 then connect the Ring line to the other Pin (see Figure 15).

Quick Start Guide

Figure 15: TB-15 Phone Line Wiring Connection

There are three ways of connecting the phone line for communication between the EntraGuard Gold unit and the

– Gold

tenants.

®

5.1.1 Single Phone Line for a Single EntraGuard Gold Unit

For a single EntraGuard Gold unit, connect the phone line to either J3 (using an RJ11 connector) or TB-15 on the
EntraGuard Gold Voice Channel and Input/Output board (see Figure 4 on page 4 or Figure 5 on page 5).

5.1.2 Individual Phone Lines for each EntraGuard Gold Unit on a Network

The set up for individual phone lines for each EntraGuard unit is the same as for a single phone line for a single
EntraGuard Gold controller. Each phone line is connected to either J3 (using an RJ11 connector) or TB-15 on each
EntraGuard Gold Voice Channel and Input/Output board.

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

5.1.3 Shared Phone Line for Multiple EntraGuard Gold Units on a Network

A single phone line may be shared for communication between multiple EntraGuard Gold units and tenants. The phone
line is plugged into either the J3 phone plug (using an RJ11 connector) or TB-15 on the Voice Channel and Input/Output
board of the master EntraGuard Gold unit.

On controllers using an RJ11 phone plug, the phone line then goes out of the J4 phone plug to the next unit’s J3 plug and
so on to all the networked EntraGuard units (see Figure 16). On all other controllers, the phone line connects from TB­15 to the next unit’s TB-15 and so on to all the networked EntraGuard units (see

NOTE: Sharing a phone line for multiple EntraGuard units is limited to a maximum of 6 units per phone line.

Quick Start Guide

Figure 16: Single Phone Line for a Multiple EntraGuard Gold Unit Network Using RJ11 Phone Plugs

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

Quick Start Guide

– Gold

®

Figure 17: Single Phone Line for a Multiple EntraGuard Gold Unit Network Using TB-15

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

5.2 Between EntraGuard Network and Host Computer

A communication link between the EntraGuard network and the host computer is provided via one of two ways.

• using the RJ11 phone port or TB-15 phone terminal block

• using the RS-232 serial port

NOTE: In order for monitor mode to work, the RS-232 serial port method must be used (see Section 5.2.2 on page 18).

5.2.1 Phone Port (Internal Modem)

The EntraGuard Gold controller’s internal modem may be used for communication between the master controller and

an external modem
either J3 (using an RJ11 connector) or TB-15 located on the master controller’s Voice Channel and Input/Output board
(see Figure 4 on page 4 or Figure 5 on page 5).

NOTE: If you are using two separate phone lines, one for communication with the tenants and one for programming,
you will not be able to use the internal modem for programming and must use an external modem connected to the RS­232 as described in Section 5.2.2.2 on page 21.

Once the phone line has been attached, the JP3 jumper must be set for proper operation. When using the J3 or TB-15
phone port for communication with the host computer, place the jumper on the INT_MODEM jumper (see JP3 on
Figure 3 on page 3).

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connected to the host computer. To use the EntraGuard’s internal modem, attach the phone line to

Quick Start Guide

The Doors software must also be configured for using the internal modem. In the Doors software, click on the

button, then select the Network Config tab. In the “Modem Init String” field type in AT& K0

the button.

Figure 18: Modem Init String Set

NOTE: For wiring of an external modem to the host computer, see Section 5.2.3 on page 24.

1. You must use a Keri Systems modem for proper communication.

2. Although it is not necessary to enter this code with every type of modem, Keri Systems recommends you

enter it in all situations for proper communication between the master controller and the host computer.

2

(see Figure 18). Click on

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

5.2.2 RS-232 Serial Port

Using the RS-232 serial port for communication between the EntraGuard unit and the host computer may be done one
of two ways:

• by direct connect

• through an external modem.

For either of these options, the INT_MODEM JP3 jumper should not have a jumper across it. Verify there is no jumper
set across JP3 (see Figure 3 on page 3) when using the RS-232 serial port for communication.

NOTE: Do not use male/female gender changer plugs or 25-pin to 9-pin adapters when making RS-232 serial port
connections. These devices may have internal wiring changes that can disrupt communications when implemented in
conjunction with the Keri Systems serial wiring instructions. If you must use a gender changer plug, ensure it is a
“straight-through” plug.

NOTE: When using 56K modems to communicate with remote access control networks, all modems must use the same
communication format - either X2 or Flex. Incompatibilities between the two formats make some modems of one format
incapable of reliable communication with modems of the competing format. Modems using the V.90 specification are
compatible regardless of whether they are from an X2 or Flex manufacturer.

Quick Start Guide

– Gold

®

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

5.2.2.1 Direct Serial Connection – Controller to PC

To make the connection between the EntraGuard master controller and the host computer you will use one cable.

• If the host computer has a male DB-9 connector on the serial port, you must use a Keri Systems KDP-252 cable or
create a cable according to the drawings in Figure 19 or Figure 20.

• If the host computer has a male DB-25 connector on the serial port, you must use a Keri Systems KDP-251 cable or
create a cable according to the drawing in Figure 21 on page 20 or Figure 22 on page 20.

The Keri Systems part number for this cable is KDP-252.

Quick Start Guide

Figure 19: PC/DB-9F to Telephone Entry/DB-9M RS-232 Direct Serial Connections

Figure 20: PC/DB-9F to Telephone Entry/TB-12 RS-232 Direct Serial Connections

1. For all EntraGuard Gold controllers with the alpha numeric keypad and EntraGuard Gold controllers with

the mechanical (standard) keypad with part numbers 05712-001, 05712-002, and 05713-001.

2. For EntraGuard Gold controllers with the mechanical (standard) keypad with part numbers 05720-001,

05720-002, and 05721-001.

1

2

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

The Keri Systems part number for this cable is KDP-251.

Figure 21: PC/DB-25F to Telephone Entry/DB-9M RS-232 Direct Serial Connections

Quick Start Guide

– Gold

®

Figure 22: PC/DB-25F to Telephone Entry/TB-12 RS-232 Direct Serial Connections

1

2

EntraGuard

1. For all EntraGuard Gold controllers with the alpha numeric keypad and EntraGuard Gold controllers with
the mechanical (standard) keypad with part numbers 05712-001, 05712-002, and 05713-001.

2. For EntraGuard Gold controllers with the mechanical (standard) keypad with part numbers 05720-001,
05720-002, and 05721-001.

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EntraGuard® Gold Telephone Entry Controller

5.2.2.2 Modem to Controller

To make the connection between the master controller and the host computer you will use two cables: one between the
host computer and its modem (see Section 5.2.3 on page 24), and one between the master controller and its modem.

• If the modem has a female DB-25 connector, you must use a Keri Systems KDP-336 cable or create a cable as
shown in Figure 23 or Figure 24.

• If the modem has a female DB-9 connector, you must create a cable as shown in Figure 25 or Figure 26 on page 22.

• If the modem was purchased from Keri Systems, it comes with an adapter that accommodates a female DB-9
connector (should the modem have a DB-9 instead of a DB-25 connector). Use this adapter cable in conjunction
with a KDP-336 cable to make the modem/controller connection. See Figure 27 on page 23.

The Keri Systems part number for this cable is KDP-336.

Quick Start Guide

Figure 23: Modem/DB-25M to Telephone Entry/DB-9M Serial Port Connection

Figure 24: Modem/DB-25M to Telephone Entry/TB-12 Serial Port Connection

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

The Keri Systems part number for this cable is KDP-929M.

Quick Start Guide

Figure 25: Modem/DB-9M to Telephone Entry/DB-9M Serial Port Connection

– Gold

®

Figure 26: Modem/DB-9M to Telephone Entry/TB-12 Serial Port Connection

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

5.2.2.3 Modem Cable Connection

• An adapter cable is provided, when needed, with a modem purchased from Keri Systems. Connect the adapter
cable between the modem and the KDP-336 cable as shown in side A of Figure 27.

• To use the KDP-929M cable see side B of Figure 27.

Quick Start Guide

Figure 27: Modem Cable Connection

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

5.2.3 Modem to PC Serial Connection

Keri Systems does not provide this cable. It is an off-the-shelf item from any computer supplier or electronics store, and
its configuration is dependent upon the configuration of the serial port on the host computer. Based on the serial port,
there are four possible cables.

• If the modem has a male DB-25 connector and the host computer’s serial port has a female DB-9 connector,
purchase or create a cable as shown in Figure 28.

• If the modem has a male DB-25 connector and the host computer’s serial port has a female DB-25 connector,
purchase or create a cable as shown in Figure 29.

• If the modem has a male DB-9 connector and the host computer’s serial port has a female DB-9 connector,
purchase or create a cable as shown in Figure 30 on page 25.

• If the modem has a male DB-9 connector and the host computer’s serial port has a female DB-25 connector,
purchase or create a cable as shown in Figure 31 on page 25.

NOTE: Keri Systems requires using modems from the same manufacturer at both the host computer and the access
control network. This eliminates the possibility of incompatibilities between modems from two different manufacturers
from affecting the communication between access control network and host computer. Keri Systems cannot be held
responsible for problems caused by incompatibilities between modems from two different manufacturers.

Quick Start Guide

– Gold

Figure 28: Modem/DB-25M to PC/DB-9F PC Serial COM Port Connection

®

EntraGuard

Figure 29: Modem/DB-25M to PC/DB-25F PC Serial COM Port Connection

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EntraGuard® Gold Telephone Entry Controller

Figure 30: Modem/DB-9M to PC/DB-9F PC Serial COM Port Connection

Quick Start Guide

Figure 31: Modem/DB-9M to PC/DB-25F PC Serial COM Port Connection

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

5.3 Network Communication

5.3.1 RS-485 Access Control Network Connection

The following figure shows how to connect more than one controller to the access control network.

Quick Start Guide

– Gold

®

Figure 32: RS-485 Network Connections

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

6.0 Postal Lock Installation

NOTE: At this time, the Postal Lock is only available on the EntraGuard Gold with the Alpha Numeric keypad.

Some installations, such as those at a gated community, may require a way to allow access to mail carriers. A postal
lock will allow access to mail carriers through the EntraGuard Gold controller. All EntraGuard Gold Alpha Numeric
telephone entry systems are ready to accept installation of the postal lock. See Figure 1 on page 1 for the location of
where the postal lock may be installed.

NOTE: The installer or building owner/manager must contact their local US Postal Service to arrange for the
installation of a postal lock into the EntraGuard Gold controller.

1. Remove the hole plug on the faceplate of the EntraGuard Gold unit.

2. Remove the two hex nuts from the postal lock-mounting studs. Mount the postal lock on the two studs and secure
with the hex nuts.

Quick Start Guide

Figure 33: Postal Lock Installation

When the lock is installed, check to be sure that the pawl of the lock, in its extended position, is depressing SW1 (the
micro switch is wired normally closed). When the mail carrier inserts his key and turns the postal lock, the pawl is
withdrawn and the micro switch will activate the door lock relay for the programmed strike time.

Before the postal switch is ready for operation, you must set the postal switch jumper to the proper position. To set the
postal switch jumper, locate JP1 on the EntraGuard Gold main board (see Figure 3 on page 3). When the jumper is
installed, the postal switch is not enabled. Once a postal lock has been installed, remove the jumper on JP1 to enable the
postal switch mechanism.

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

7.0 Powering the Controller for the First Time

NOTE: Verify the earth ground has been connected at pin 3 of TB-2 before turning the power on for the first time.

7.1 Verify the 12 VDC Supply Voltage

To verify the 12 VDC supply voltage:

1. Turn system power on.

2. Set the DVM to a DC volt scale capable of reading 12 VDC.

3. Place the Red DVM lead on Pin 1 of TB-2.

4. Place the Black DVM lead on Pin 2 of TB-2.

5. Check the DVM reading. It should read +12 VDC +/- 2 volts.

If the DVM does not read 12 VDC, verify the power supply is of the correct voltage, verify the cable length does not
exceed 200 feet, and verify the cable gauge is AWG 18.

NOTE: On long power cable runs, keep in mind the resistance in the cable itself causes a drop in voltage at the end of
the run. The power supply must be able to account for this voltage drop.

Quick Start Guide

8.0 Setup Controller

If you're turning system power on for the first time, certain tasks must be performed prior to entering access control
information from Doors. On the EntraGuard Gold main board (see Figure 3 on page 3), hold the S1 Button down and
turn the controller’s power on. After the controller beeps once, indicating the controller’s firmware is ready for
programming, release the S1 button. The LCD on the front panel will display the Reset Menu (see Figure 34). From this
menu you may perform different tasks such as set the controller’s address, clear the controller’s memory, set the
microphone gain, and check diagnostics.

– Gold

®

Figure 34: Reset Menu

NOTE: If no keys have been selected within 60 seconds, the unit will time out and go directly to the default message. In
order to reach the Reset Menu, the unit must be powered up again.

EntraGuard

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EntraGuard® Gold Telephone Entry Controller

8.1 Set Unit Address

The controller’s address may only be set through the Reset Menu. Once you have performed the necessary steps to
reach the Reset Menu as described above, if the EntraGuard Gold unit has an alpha/numeric keypad, the keypad will
default to the numeric keypad (if the alpha keypad is lit instead, press the #/A key to return to numeric mode). To set the
desired operating address for the controller, press 1 on the keypad. The Set Panel Address screen appears on the LCD
(see Figure 35).

Figure 35: Set Unit Address

The address range is from 1 to 128. On a mixed EntraGuard/PXL network, the EntraGuard unit must be set as the
Master Controller and the Master Controller must be set to address 1. Other slave EntraGuard/PXL-250 controllers may
be assigned any number from 2 to 128.

Quick Start Guide

If the address shown as Current is correct, you may either enter the same address and press *, or just press * to return to
the reset menu. If you do not enter a new address, or enter the same address that is already assigned to this unit, you will
need to clear the memory separately (see “Clear the Controller’s RAM’’ on page 31).

NOTE: Changing the address of an EntraGuard Gold controller completely erases all information within the controller.
It is vitally important that you collect all data from the controller before changing the address. Once the address is
changed (and the RAM is automatically cleared) the information in the controller is lost and cannot be recovered.

If the address shown as Current needs to be changed, enter the new address by pressing the numbers on the keypad. The
number selected will show in the New line. If you enter the wrong number, simply press CLEAR to erase what has been
entered. When you are satisfied with the address entered, press *. If you have changed the number from what is shown
as Current, the controller will automatically clear the memory as it changes the address (see Figure 36).

Figure 36: Clearing Memory

Once the memory has been cleared, the unit is ready to be configured. The LCD will display a warning that the unit has
not been initialized (see Figure 37 on page 30). This display will rotate with the EntraGuard Default display (see Figure
38 on page 30) until a Total Update from Doors has been performed on the unit. Once an update has been performed,
only the default will be displayed.

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

Figure 37: Not Initialized Unit Warning

NOTE: Any time the “Not Initialized Unit Warning” appears on the LCD display, the unit needs a Doors update.

Quick Start Guide

Figure 38: EntraGuard Gold Default LCD Display

NOTE: The default display will remain until a message banner has been created (for instructions on how to create a
message banner see the Doors Users Guide

8.1.1 The Master Controller

The Master Controller must be set to address 1 so that all slave controllers on the access control network can identify
the master controller. For the Master Controller to correctly identify all slave controllers on the network, one of two
things must be done.

1. The master controller must be the last unit on the network to be powered on. This ensures that when the Master

– Gold

®

Controller begins polling the network to see what slave units are connected for system configuration, all slave units
are ready to communicate their unique addresses and their configuration information.

2. The Auto-Configuration routine within the Doors program must be run. This instructs the Master Controller to poll
all controllers on the network for addresses and configuration information.

NOTE: An auto-configuration must be performed any time changes are made to the 485 network.

- P/N 01821-002).

1

EntraGuard

1. The EntraGuard Gold Controller must be installed as the Master Controller in a mixed EntraGuard/PXL

network.

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EntraGuard® Gold Telephone Entry Controller

8.2 Clear the Controller’s RAM

When turning system power on for the first time, the controller’s memory needs to be cleared of any spurious
information that may be in the RAM. If you changed the controller address, the memory is automatically cleared.
However, if you did not change the address, you will need to clear the controller’s RAM separately. From the Reset
Menu (see Figure 34 on page 28), press 2 to Clear Memory. The Clear Memory screen will appear on the LCD (see
Figure 39).

Figure 39: Clear Memory

From the Clear Memory Screen you may either:

1. Press 1 to clear the controller’s RAM. The LCD will change to show the memory is being cleared (see Figure 36 on
page 29). Once the controller’s RAM has been cleared, the unit is ready for use. The LCD will rotate between the
Initialization Warning and EntraGuard Default screens (see Figure 37 on page 30 and Figure 38 on page 30) until a
Total Update from Doors has been performed on the unit.

Quick Start Guide

or

2. Press 2 to return to the Reset Menu without clearing the controller’s RAM.

NOTE: Clearing the system RAM completely erases all information within the EntraGuard Gold controller, except for
the controller address. If there is any information in system RAM from an access control installation and the system
RAM is cleared, the information in the controller is lost and cannot be recovered.

8.3 Set Microphone Volume

When turning system power on for the first time, the microphone volume should be left as it has been set in the factory.
However, if the microphone volume needs to be changed, see the “Set Microphone Volume” section in the EntraGuard
Troubleshooting and Diagnostics Guide (P/N 01912-001).

8.4 Diagnostics and Troubleshooting

For information regarding the diagnostics screens and troubleshooting the EntraGuard Gold Controller, see the
EntraGuard Troubleshooting and Diagnostics Guide

(P/N 01912-001).

EntraGuard

®

– Gold

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EntraGuard® Gold Telephone Entry Controller

9.0 General Information on Inputs

A controller input detects a state change generated by a device outside the controller that may prompt a response from
the controller. Input devices that generate a state change may be normally closed or normally open. This section
provides a brief description of normally closed versus normally open inputs.

9.1 Normally-Closed

A normally closed input device continually keeps a circuit active or complete. A state change is generated when the
normally closed input device is forced open, breaking the circuit. In an access control system, a door switch is a typical
example of a normally closed device. While the door remains closed, the switch remains closed. When someone opens
the door, the door switch is opened, breaking the circuit and generating a state change. The controller then responds to
the state change and generates an output (such as sounding an alarm if the door is a secure door).

9.2 Normally-Open

A normally open input device continually leaves a circuit open, or incomplete. A state change is generated when the
normally open input device is forced closed, completing the circuit. In an access control system, a request-to-exit (RTE)
button is a typical example of a normally open device. In an access control installation, an RTE button is located on the
secure side of a door. While there is no one there pressing the button, the switch remains open. When someone desires
to exit through a secure door, they press the RTE button, closing the circuit and generating a state change. The controller

Quick Start Guide

then responds to this state change and generates an output (such as unlocking the door to allow egress).

10.0 General Information on Safety versus Security with Door Locks

When installing a door lock there are two things to consider: safety versus security, or should the door be “fail-safe” or
“fail-secure”.

10.1 Fail-Safe Door Lock

Fail-safe means that if the power should fail at a door (perhaps due to a power outage or equipment failure), the door
will automatically unlock allowing entrance or egress. Power is required to keep the door locked. A fail-safe door
ensures people will be able to enter and exit a secured area through that door in the case of an emergency. A typical fail­safe application may use a magnetic lock. In this application, the controller energizes the lock relay, causing the lock

– Gold

relay to change its state. In its new state the normally closed circuit is opened breaking the power to the magnetic lock

®

and allowing the door to be opened.

10.2 Fail-Secure Door Lock

Fail-secure means that if the power should fail at a door (perhaps due to a power outage or equipment failure), the door
will automatically lock and not allow entrance but will continue to allow egress. Power is required to unlock the door. A
fail-secure door ensures a secured area remains secure regardless of the situation. A typical fail-secure application may
use a door strike. In this application, the controller energizes the lock relay, causing the lock relay to change its state. In
its new state the normally open circuit is closed activating the release mechanism for the door strike on the door to be
opened.

EntraGuard

1530 Old Oakland Road, Suite 100 01801-001 Rev. 2.2
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