Keri Systems BioPointe User Manual

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BioPointe Central

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Biopointe Central User’s Manual

Notices

Information in this document is subject to change without notice.

NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL INCLUDING , BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

No liability is assumed for errors contained herein or for incidental damages in connection with the furnishing, performance, use of this material.

No part of this document may be photocopied, reproduced or transmitted in any form or by any means, electronic or mechanical, without the prior written permission of Keri Systems Incorporated.

Other products and corporate names may be trademarks or registered trademarks of other companies and are only for explanation without intent to infringe.

Release: January 2005 Revision 1.8 Part Number: 01953-001

Biopointe Central User’s Manual

TABLE OF CONTENTS

INTRODUCTION........................................................................................................................................... 1

HOW BIOPOINTE CENTRAL WORKS

FEATURES

STYLE AND CONVENTIONS

Icons ....................................................................................................................................................... 1

Terminology and Type............................................................................................................................ 1

GETTING STARTED...................................................................................................................................... 2

SYSTEM REQUIREMENTS

INSTALLING BIOPOINTE CENTRAL

UNINSTALLING BIOPOINTE CENTRAL

DATABASE FILE IN THE INSTALL DIRECTORY

System Overview............................................................................................................................................. 9

Basic operation............................................................................................................................................. 11

A. L

OG ON AS DEFAULT USER

B. C

HANGE DEFAULT PASSWORD

C. C

REATE NEW APPLICATION’S USER

D. C

REATE DEVICE TABLE

E. C

REATE DEVICE USER RECORDS

F. A

SSIGN USER ACCESS RIGHT TO A BIOPOINTE DEVICE

G. T

RANSFER USER RECORDS TO A BIOPOINTE DEVICE

Advance Features......................................................................................................................................... 23

BIOPOINTE CENTRAL ADMINISTRATION

“User” Profile access restriction setting...............................................................................................23

Convert the logon authentication using fingerprint .............................................................................. 25

DEVICE MANAGEMENT SYSTEM

Device date/time setting ....................................................................................................................... 26

Device parameters setting..................................................................................................................... 27

Export uploaded event log records....................................................................................................... 33

Event Log Records report..................................................................................................................... 38

USER MANAGEMENT SYSTEM

Batch download of user records to multiple devices ............................................................................ 41

Batch delete of device user record from the device.............................................................................. 42

Upload user records from the device and update to the device user database...................................... 43

Combine access right assignment and record download in one operation............................................ 45

Duplicate access rights records for multiple devices............................................................................ 46

Device users’ access right cross check................................................................................................. 48

User records cross check...................................................................................................................... 48

Error log report..................................................................................................................................... 48

SETTING FINGER PRINT SCANNER

CALIBRATE FINGER PRINT SCANNER

MODEM CONNECTION SYSTEM

DEVICE LOG MANAGEMENT SYSTEM

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Biopointe Central User’s Manual

CARD READER COM PORT SETTINGS

REPORT MANAGEMENT SYSTEM

EXPIRY DATE CONFIGURATION

CARD DATA IMPORT

DATABASE PATH SETUP

IMPORT USER INFORMATION

EXPORT USER INFORMATION

USER RECORDS FILTERING

DATABASE MAINTENANCE

PROXIMITY CARD REGISTRATION

DATABASE SETUP

CONFIGURE FINGERPRINT SCANNER TYPE

SUPPORT MULTIPLE EXPORT FORMATS FOR REPORT

TROUBLESHOOTING................................................................................................................................. 67

PROBLEMS AND SOLUTIONS

CONTACTING CUSTOMER SUPPORT

Keri Systems, Inc. Customer Support................................................................................................... 67

Appendix A ................................................................................................................................................... 68

List of Log Record States...................................................................................................................... 68

Appendix B ................................................................................................................................................... 72

List of Database files............................................................................................................................ 72

Log Field Table.................................................................................................................................... 73

Export User Information Table ............................................................................................................ 73

Appendix C................................................................................................................................................... 74

List of Function Status and Reader Error Code...................................................................................74

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Biopointe Central User’s Manual

Chapter 1

INTRODUCTION

How BioPointe Central Works

BioPointe Central is used for maintaining and administering BioPointe devices. The BioPointe device is an authentication system specifically designed to provide irrefutable personal iden tification.

Features

BioPointe Central has many distinct advantages:



Flexible software expandability



Multiple security levels (supervisor, user or custom)



Communication via serial, Ethernet or modem



Verifying status of devices



Log record reporting



Log record exporting into ASCII text format



Time and Date synchronization



Device Properties configuration



Central enrolment of the users



Provides data synchronization between PC and the BioPointe device



Ease of use

Style and Conventions

Icons

Occasionally, an icon will appear in the left margin. Each icon has a specific meaning. The paragraphs that follow identify the icons and their intended use.

NOTE: Notes alert you to information of special interest or provide clarification on the use

WARNING: Warnings contain critical information. Failure to read a warning may cause

Terminology and Type



Fields are referenced by their proper names



Literal entries (commands and such) appear in bold



Important new terms appear in italics



Optional entries appear in (brackets)

of a particular feature. Notes supplement standard content and are not required reading.

unexpected results from the application.

Introduction

Biopointe Central User’s Manual

Chapter 2

GETTING STARTED

System Requirements

You will need the following:



Pentium PC or compatible



32 MB RAM



50 MB (minimum) available hard disk space



CDROM drive



Microsoft Windows 95/98 ,Windows 2000 or Windows XP



RS232 or RS485/RS422 (additional adaptor board to convert the RS232 signal to the RS422/RS485 signal is required)

- or -



1 network card for Ethernet interface (TCP/IP)

Installing BioPointe Central

1) Insert the Keri Systems CD into the CD drive.

2) The autorun menu will appear.

Getting Started

Biopointe Central User’s Manual

3) Click on the BioPointe Software and Documentation link. The BioPointe installation window appears.

4) Click on the Install BioPointe Software link.

Getting Started

Biopointe Central User’s Manual

5) Wait as the InstallShield Wizard prepares to install BioPointe to your system.

6) Once the Welcome to the InstallShield Wizard window appears, click on the button to

proceed. The Software License Agreement appears.

7) To not accept the license agreement and cancel the installation, click on the “I do not accept” button.

The installation program will exit without installing the software.

8) To accept the license agreement and continue with the installation, click on the “I accept” button. The

destination folder window appears.

Getting Started

Biopointe Central User’s Manual

9) Verify the correct folder is selected for installation. Keri recommends using the default destination

folder, but if you need to use a different folder, click the desired folder for BioPointe.

10) Click on the button once the correct folder has been selected. A status window appears

showing the progress of the installation.

button and navigate to the

11) When installation is complete, the InstallShield Wizard Complete window appears.

Getting Started

Biopointe Central User’s Manual

12) Click on the button and the installation is complete and a shortcut is installed on the

desktop. You are now ready to use the BioPointe Central program.

13) Finally, a Product Registration window appears.

14) Click on the button to register BioPointe Central at another time. Registration may be

concluded through the Keri Systems, Inc. web site at: http://www.kerisys.com/registration/index.asp.

15) Click on the button to register BioPointe Central. Your browser program will be open and

you will be automatically routed to the Keri software registration page.

Getting Started

16) Enter information as requested and submit it when ready.

Biopointe Central User’s Manual

Getting Started

Biopointe Central User’s Manual

Uninstalling BioPointe Central

For both Windows 95/98 and Windows 2000/XP un-installation pro c esses, the BioPointe Central databases, which comprise the user logon information, user fingerprint database, device configuration and the log records, will be removed from the system. User has to backup this information if needed before starting the un-installation process. Following are the location where all the information is stor ed.

User Logon Information -- installed directory/data Device Configuration, user Fingerprint Data and Log Records -- installed directory /database

Database File in the Install Directory

There are two categories of database file used by the application. These two categories of files are: (1) System Data Files – These files store the logon information. These files are located at the installed

directory/data directory.

(2) BioPointe Data Files – These files store the user information (eg fingerp rint template, schedule

etc),device information (eg device ID, device configuration etc) and the log information (eg Error log). User should only open the FPUSER.DBF file during the user enrolment process. These files are located at the installed directory/database directory.

Getting Started

Biopointe Central User’s Manual

Chapter 3

System Overview

Authorized

Application

Users

Device Users

Event Logs

Device Users’

Access Rights

User Date Time

A 1 Jun 01 0905 Att-In B 1 Jun 01 0912 Att-In C 1 Jun 01 0913 Att-In

Device Access Rights

Biopointe Central

Device users with access rights to Device 1

Device 1

Device 2

Device user with access rights to Device 2

pplication

User

Communication

Link

Device 3

Device user with access rights to Device 3

System Overview

Biopointe Central User’s Manual

Encompassed within BioPointe Central are a few databases. The first stores a list of application users. These are people with authorized access to BioPointe Central. With authorized access, the application user can do a variety of tasks:

An application user can enroll new device users (stored in the Device Users database), assign access rights to them (Device Users’ Access Rights database) and dispatch them to the respective devices via the communication link.

The fingerprint templates are stored locally in the devices, allowing the device users to perform their authentication or attendance logging locally at the devices.

The application user can also upload these event’s logs from the individual devices and store them in an Event Logs database.

System Overview

Biopointe Central User’s Manual

Chapter 4

Basic operation

This chapter gives you quick and concise instructions to perform basic functions in BioPointe Central. You will be charted through this chapter according to the flow diagram below.

Log on as Default User

Change Default Password / Create New Application User

Create Device Table

Create Device User Records

ssign User access right to Device

Transfer User Records to Device

Basic Operation

Biopointe Central User’s Manual

A. Log on as Default User

When you start BioPointe Central, you will be prompted to enter the UserID and Password. As this is the first time you are using BioPointe Central, the default UserID is “SUPVISOR” and the Password is “PASSWORD”. The words are in capital letters.

To log on to BioPointe Central:

1. Enter “SUPVSIOR” in the USERID box.

2. Type “PASSWORD” in the PASSWORD box.

NOTE:

The maximum characters allowed for each entry is 8.

Difference between a Supervisor and a User is that Supervisor has the right to add additional Users or Supervisors. In addition, a Supervisor has the rights to perform all tasks provided by the application.

A First Time User is advised to change the password after this step.

You can also logon using your fingerprint instead of password; the white box on the right will display the captured fingerprint image. The fingerprint unit will need to be plugge d into the computer prior to starting BioPointe Central.

Basic Operation

Biopointe Central User’s Manual

B. Change Default Password

For security reasons, you may decide to change the default password (“PASSWORD”) to something else.

To Change the Default Password:

1. Click System from the top menu of the User Database screen and then select User SetUp by clicking

on it.

2. The User SetUp screen pops up as shown.

3. Click the Edit button to place the fields to be in the edit mode.

Change the password to one that you prefer

Basic Operation

Biopointe Central User’s Manual

C. Create New Application’s User

You can create a new application user or supervisor through User SetUp.

To Create New Application’s User or Supervisor:

Click the Add button to place the fields to be in the insert mode.

2. Enter a preferred User Id of the new User or Supervisor in the User Id field.

Assign the person as a “Supervisor” or “User” in the Profile field.

4. Enter the person’s preferred password in the Password field.

D. Create Device Table

This section shows you how to add a Device into the Device Table and perform basic configurations.

The Device Table maintains the list of devices in your BioPointe network system. When you first use BioPointe Central, no devices are listed in the Device Table. You can follow the steps below to add a new Device into the Device Table.

Basic Operation

Biopointe Central User’s Manual

To add a new Device into the Device Table:

1. Click Tools from the top menu and select Device Management System from the drop-down menu.

2. The Device Management System screen pops up as shown.

Click the Add button on the Device Information group box.

4. Enter the Device ID in the Device ID field. You can optionally enter the location of your device in the

Location field.

5. Click the Save button to save the device information.

Basic Operation

Biopointe Central User’s Manual

6. To change the communication settings, click the Device Connection Setup button. The Device

Connection Setup menu will pop up as shown.

7. You can change the communication settings from here. When you have co mpleted making changes,

click “Save Configuration” to save the settings.

After you have setup the device table, you can proceed to check the connectivity of the device by execute the polling command to the device. This will ensure th at there is a physical connection between the Device and your PC.

1. In Device Management System, Click the Poll Device button.

2. A message box will pop up asking you whether you want to continue with the polling. Click Yes.

3. If the polling is successful, an ON status will be reflected. If it is not successful, an OFF status will be

shown after a short while.

NOTE:

The Status is only valid after user has executed the poll command to the device connected. Therefore, if user exits from the device management system and comes back later, the status will show “off”. This does not mean the device is not connected physically. To obtain the connection status, user needs to execute the poll command to update the status.

Under the Poll Device/Upload Log File group box, there are two radio-buttons, “All Device” and “Device ID”. You can poll one device at a time or all the devices simultaneously if you have several devices connected, by selecting the appropriate radiobutton first.

WARNING: All devices configured in the system must have a unique Device ID. The Device ID should be the same as the device ID configured in the device for serial communication channel. Please refer to the BioPointe User’s Manual on how to configure the device ID for this type of channel. In addition, the report generator will base on the device ID for report generation.

Basic Operation

Biopointe Central User’s Manual

E. Create Device User Records

This process is also known as enrollment, where you can enroll new device users. By device users, we are referring to the users who would be performing their fingerprint authentication at the Device.

NOTE:

Each user must be enrolled separately in BioPointe Central and Keri Systems’ Doors program. For information on enrolling users in Doors, refer to the Doors Users Guide (P/N 01914-100).

To create a new Device User record:

1. If you were not in the User Database main menu, you would need to return to it. The menu is as

shown below:

Database edit buttons:

Append

Database edit buttons

Cancel Save

Delete

Insert

Database mode indicators:

Browse mode Edit mode Insert mode

2. First click the Insert button.

User records

Basic Operation

Biopointe Central User’s Manual

3. The UserID field is filled in with a default ID that increments every time a new record is created. You

can change the ID to the desired ID of the user whom you are adding.

NOTE:

The Type field refers to whether the device user record is to be assigned as a normal User or a Master. By default, this field is filled as a

• The Authentication Flag field refers to the method of authenticating this user. By

default too, this field is filled as Fingerprint.

The optional fields are the Link ID, Name and Department

During the log record export operation, if the Link ID for a particular user record is not empty, then this Link ID information will replace the USERID information. This is especially useful if user want to co-relate the USERID to the Link ID.

4. Click the Save button to save the settings you have made for this user record.

5. You have now created a Device User record. However, no fingerprint(s) has been enrolled for this user

yet. You can note this by an icon displayed at the bottom left hand of the User Database menu. For this user you will see a cross over a fingerprint image implying that no fingerprint(s) has been enrolled for

this user.

User

6. To enrol the user’s fingerprint(s), click this button found on the task bar while the database

pointer is pointing to this user record. This leads you to a menu box shown be low.

7. Select Enrol / modify fingerprints since we are performing an enrollment and click OK.

8. You will see the Fingerprint Enrollment / Verification Center. Follow the instructions from the

instruction screen to perform your enrollment.

Instruction screen

Basic Operation

Biopointe Central User’s Manual

9. You will see the Fingerprint Enrollment / Verification Center. The instructions from the instruction

screen will guide you in your enrollment. We would like you to take note that:

• Each enrollment of a finger requires 2 image scans.

• Between each image scan, you need to lift your finger and place it back onto the enrollment scanner

again.

• The Image Quality of each scan has to be greater than 80% in order for the scan to be accepted.

• When the 2 instances of scan are successful, the Verify button will be highlighted to ask you to do a

verification of the finger you have just enrolled.

• When the verification is also completed, you may click Exit to begin saving the fingerprint you have

just enrolled and exit, or you may wish to go on to enroll another finger before exiting.

NOTE:

Maximum number of fingerprints allowed for each User

Each user can enroll up to 3 fingerprints. This is indicated by the 3 selections in the Registered Finger group box.

10. Upon clicking on Exit, you will be asked whether you really want save the record. Click Yes to

proceed.

Basic Operation

Biopointe Central User’s Manual

F. Assign User Access Right to a BioPointe Device

Once the user has been given access rights to a specific device, that user is ready to access the device locally.

To assign user access right to a device:

1. Click Tools from the top menu and select User Management System from the drop-down menu.

2. Select the Add page on the left pane, Click to add the selected device Id into the Selected

Devices List box.

Add the selected device IDs and user IDs from the device or user list on the left to the selected lists on the right side.

Display all users in the system

Display users who have not been assigned wit any access to an device.

Display users who have been enrolle within the perio specified.

Select all user display in the FP User List box.

Execute the filte operation.

Basic Operation

Biopointe Central User’s Manual

3. Click to move the multiple-select User Ids into the Selected User List

NOTE:

To select multiple user ids from the FP User List, press the “CTRL” key and left mouse click on the item to be selected. The currently selected item will have icon The selected item will have icon

4. Click Save button to commit changes.

as shown.

G. Transfer User Records to a BioPointe Device

When you have created some Device User records, the next step is to transfer the User records to the Device. The process of transferring data from PC to Device is known here as Download. This section shows you how to download User records to the Device.

To download user records to the device:

1. Select User Management System from the Tools drop-down menu. Upon doing so, you will see the

User Management System screen as shown below:

Basic Operation

Biopointe Central User’s Manual

List of users that have given access right to the device

When download operation successful, Status field will show “Downloaded”

Search for the user i from the device use access right table (ie all user display in the list box).

2. Select Download page.

3. Check the All check box to select all the users in the user’s list for download operation or select the

specific user in the user’s list box. To select multiple users, mouse click on the user with th e “Ctrl” k ey press down.

4. Click Download to start the download operation.

NOTE:

If the partial option selected, the application will only download user record that has not been downloaded before. (ie. user record with “downloaded” status with be skip).

Basic Operation

Biopointe Central User’s Manual

Chapter 5

Advance Features

This chapter describes the advance features provided by the BioPointe Central package. These features assist the administrator to distribute user records efficiently. In addition, it also allows the ad ministrator to upload device log records from the device and store into the event log database. From the event log database, the software provides the function to export the data into ASCII text file to a third party data crunching software application.

BioPointe Central Administration

Two types of user profiles are supported by the BioPointe Central application. One of them is the “Supervisor” profile and the other is the “User” profile. Administrator with “Supervisor” profile has all the rights to perform any task provided by the application. Administrator with the “User” profile can has restricted access to some of the tasks provided by the application.

The default authentication method for the administrator during application logon is password authentication. However, the authentication method can be converted to u se fingerprint. If the BioPointe device is configured to use secure communication mode, then the administrator is require to use fingerprint during application logon. This is because the same fingerprint template used during the application logon will also be used for the secure communication session. Please refer to the BioPointe manual on how to enable the secure communication mode in the BioPointe device.

“User” Profile access restriction setting

To configure the access restriction: (1) Click System from the top menu and select User Setup from the drop-down menu.

Advance Features

Biopointe Central User’s Manual

(2) Click the Edit button to open the fields for edit mode. (3) Click the Add button. The follow ing dialogue box will be shown:

(4) Right click within the RESTRICTIONS and select Add to add the restriction entry.

Advance Features

Biopointe Central User’s Manual

(5) Select the features by double clicking on the Access Id and click OK to commit the change.

NOTE:

Only users with USER profile can have restricted access. User with the SUP E RVISO R pr ofile has all accessed right. Therefore, the access restriction cannot be configured.

Convert the logon authentication using fingerprint

To change the logon authentication: (1) Click System from the top menu and select User Setup from the drop-down menu.

(2) Click the Edit button to open the fields for edit mode. (3) Click the Enrollment button to start the fingerprint enrollment process. (4) Upon completion on the fingerprint enrollment, click the Save button to commit the change. (5) Click Exit to quit.

Advance Features

Biopointe Central User’s Manual

NOTE:

If the Biopointe device has enabled the secure communication mode (ie master fingerprint template needs to be sent over to the device before any command will be accepted by the device ), the application will automatically send this fingerprint to the device for authentication. Therefore, if the logon user did not register into the Biopointe device as master user, he will not be able to execute any command to the device except the poll command.

Device Management System

The Device Management System provides the following advance features: (1) Device date/time setting.

(2) Device parameters setting. (3) Upload device event log records. (4) Export up loaded event log records. (5) Event log records report

Device date/time setting

This feature allows administrator to synchronize the PC system time with the Biopointe device time.

Under the Device Management System, click Time/Date Settings.

Time/Date Settings

You can use this command to synchronize the time and date of a certain device with the PC.

Advance Features

Biopointe Central User’s Manual

To read and set device time and date (1) Select Device ID.

(2) Click Get button to read the date and time from the device. (3) Click to download the new date and time (PC’s system date and time) into the device.

(4) Click to exit.

Device parameters setting

When a new device is added, the default device parameters will be created and saved into the database. This feature allows administrators to edit the device parameters and save it in the database. The saved parameters can then be downloaded to the devices. In addition, the application provides the function to compare the parameters that is downloaded to the device with the parameters saved in the database. Users can also backup the device parameters by uploading the device parameter settings and saving into the database.

To download the device properties and store the database to the device: (1) Click Set Device Properties

(2) Select the Device ID. (3) Select and enter the correct setting s fo r individual parameter.

NOTE:

If a BioPointe with Prox unit is in use, the “User ID - No of Digit” field MUST be changed to “5” for each device that will use cards.

Advance Features

Biopointe Central User’s Manual

(4) Click Save button to save changes into the database. (5) Click to download the new configuration to assigned device.

(6) Click to exit.

Or (2) Select multiple device IDs.

(3) Click to download the new configuration to assigned device. (4) Click to exit.

The Copy option allows you to copy the configuration of a device to multiple devices based on the configuration stored in the database. Note: This only copies the configuration, its does not update the device based on the new setting. The user has to manually download the modified configuration to those particular devices.

Advance Features

To Copy from device to multiple devices:

Biopointe Central User’s Manual

1) Select the source device and then click on the “Copy” Button from the Set Device Properties

module.

2) Select the target devices from the device Table and click on the to put the selected devices into

the selected device list.

Click on “Save” button to save the source device properties to all the selected target device properties resided in the database.

Advance Features

To upload device properties from the device:

To use upload device configuration feature:

1) Select Device ID.

Biopointe Central User’s Manual

2) Click Get button to see the device current settings.

3) Click to exit.

To use the synchronization feature:

1) Select Device ID.

2) Click Synchronization button to perform a data comparison between the device

configuration data stored in the database and the device configuration data stored in the device. At the end of the operation, a report will be generated if there are any differences. If there is no difference, the message “no record “ will be displayed.

3) Click to exit.

To backup the device parameters setting:

1) Select Device ID.

2) Click button to upload the device parameters from the device and save the

uploaded information into the database.

3) Click to exit.

Advance Features

Biopointe Central User’s Manual

Device properties

Properties Options Description

User ID 3 – 10 # of user digits used as the User ID. When using a card,

this MUST be set to 5.

DD/MM/CCYYDate format MM/DD/CCYY 12 hour modeTime format 24 hour mode

Multiple FP Verification

Verification Wiegand 26 bits – 40 bits The types of wiegand format. Wiegand out

Site Code -Land Code -Auxiliary Device

External Input Type

1 – 3 Device allows one to three Fingerprint verification.

DisablePin Only Enable

Disable Enabled TS Controller

Disable Legic Mifare Barcode Magstripe Disable Wiegand Ack One-To-Many Station locking Switch To Card

Set the date format of the device. Eg. 25/02/2003 or 02/25/2003

Set the time format of the device. 12 hour mode hh:mm:ss tt time format. 24 hour mode – HH:mm:ss time format

Once this option is enabled. The device only allows PIN Only verification. It does not requi re fingerprint or card.

Refers to the wiegand data is being sent out to the extern al controller upon a successful authentication. TS Controller option meant Biopointe controller not other vendor external controller. The two parameters that existed in the format of the contactless card.

These reader options are auxiliary devices supported by Biopointe. An example of a use of such an input device is to read in the ID of the associated card instead of using the keypad.

An external sensing is provided by Biopointe to detect the occurrence of a specific event. These types of events that can currently be detected and supported by Biopointe

Advance Features

Device advance properties

Properties Options Description

NormalVerify level High DisableOne to Many Enable

DisableTA Mode Enable DisableTrace Log Enable DisableFail attempt Log Enable DisableNumeric Keys Enable

The security verification level of the fingerprint scanner. Either normal security or high security Enabled to let user do one to many verification of the fingerprint. Eg. User just verifies once without keying his/her user id, the device will auto search for his/her user record and verify that this user is accessible. N/A. Leave at default.

The device will log all the options and functions a user/administrator has done with the device . Enabled to log the failed authentication of a user access the device. Disable to prevent the usage of the keypad.

Biopointe Central User’s Manual

Advance Features

Biopointe Central User’s Manual

Upload event log records

To upload device log records: (1) Click Tools from the top menu and select Device Management System from the drop-down menu.

(2) Select the device to be uploaded by clicking on the device in the Device Table list box.

(3) Click Device ID to upload event log records from the selected device only. (4) Click Upload to start the device log record uploads operation.

WARNING:

Before you proceed, check your Regional Settings in Control Panel. Ensure that your date style is not set to dd/mm/yyyy or dd-mm yyyy. The date format should not be in character-based. (Eg 12Jan 2001 Å this is not allowed.)

Export uploaded event log records

The log records stored in the event log database is password protected. However, in order for the third party software application to use the log record data for data crunching (i.e. to generate pay roll report, time attendance report etc), the Biopointe Central application provides the feature that allows user to export the log record data into a ASCII text file. With this ASCII text file, users can easily import the log record into the third party software application.

NOTE:

Most of the third party software (for payroll or time attendance application) support import of data through the ASCII text file.

Advance Features

To start the log export function:

Under the Device Management System, click Log Export.

Biopointe Central User’s Manual

Advance Features

Following section provide a full description on all the functions provide by the export log interface.

F) Default File

Biopointe Central User’s Manual

A) Device Log Type

B) Export Log fields

C) Set Delimiter

D) Separator

G) Filter

I) Export Date and Time format.

H) Export button

Reset all the log fields into the original position. Clear the export log fields. (User need to add in the export log fields again.)

Add ALL the log fields into the export log field list. (All the fields will be exported.)

Add the Selected log fields into the export log field list. (Add some of the selected log fields for exporting.) Remove the Selected Export fields from the export list into the log field list. (Remove selected field from exporting)

Remove ALL Export fields from the export list into the log field list. (No fields are to be exported.)

Move the selected Export Field to the first position of the export list. (The first field to be exported.)

Move the selected Export Field forward.

Move the selected Export Field downward.

Move the selected Export Field to the last position of the export list.

Export All Data of the fields in the Export list into a ASCII text file.

Clear all the Text values.

Advance Features

Biopointe Central User’s Manual

A) Device Log Type

Device Log allows you to select which kind of Log information is to be exported namely: All, Time Attendance, Door Status, System Configuration and Failed Attempts. Please refer to Log Report for the definition of the type of logs. The default setting is All Log where all the 4 types of Log information are to be exported.

B) Export Log List

Export Log List allows you to select the fields of the information that is to be exported. All the Log fields are listed in the Log Fields List. You can add the fields of interest from this list to the export list or remove the unwanted field from the export list. You can also arrange the position of the fields in the Export List so that the data will be exported according to the position of the fields listed.

NOTE:

C) Set Delimiter

The first field on the top of the export list is the first field to be exported.

When the Delimiter option is enabled, the character fields that are exported in to the ASCII text file will be enclosed with a double quotation mark. If the option is disabled, the d ouble quotation marks will not be present. (Eg. Field1, “Field2”, “Field3”, “Field4” where field2, field3 and field4 are character fields.)

D) Separator

Separator option allows you to choose which kind of separator that the ASCII text file has. A Sep arator Character separates the fields in the ASCII text file. There are 3 kinds of separators provided in this option namely Comma, Fixed and Other.

Comma separator separates the field with a comma (,). Eg field1, field2, field3, field4, field5

Fixed separator separates the field using fixed field length. Please refer to the Appendix B: Log Field Table

for the field size. Eg field1 field2field3 field4 field5

Other separator separates the field with a user-defined character. Eg. Selected Other: &. The txt file: field1&field2& field3&field4&field5

NOTE:

When the fixed separator selection is chosen, fields will be separated based on the defined size for each field in the Fill Default Box. The size defined for each field will take its respective default value if the checkbox is not checked for that particular field. On the other hand, if the checked box is checked, the size defined for the field will take the user entered value.

Advance Features

Biopointe Central User’s Manual

E) Fill Default

Fill Default option allows you to control the size of the exported fields. When the check box for any field is checked, the system will use this field size defined by the user. This field size must be enough to avoid any truncation of the data for that field. For example, if the field size is less than the total length of the data, the data will be truncated in the exported file. However, if the field size is more than the total length of the data, the data will be preceded with spacing. Take note that, this will apply for all the fields except for USERID field where it will be preceded with zeros instead of spacing.

F) Default File

Default File option allows user to set a default ex port text file in the selected directory. When the checkbox is checked. The system will automatically overwrite the selected file with exported data. If the ch eckbox is not checked, the system will always prompt user for the directory and filename before exporting the data.

G) Filter

Filter option provides the user with a way to filter unwanted data before exporting the data into the text file. The user can filter the data according to log date/time range, user id range and device id range. For keying a date range, you have to follow the system date format. You can double-click to pick a date from the calendar.

NOTE:

H) Export Button

Click Export button to export the log data into an ASCII text file.

Below is a sample of the exported log file in ASCII text format with comma separator.

DeviceID,LogDate,LogTime,UserID,LogType,LandCode, Si t eCode,User Name,Department,Descripti o n

2,02/08/2000,17:30:40,0,24,0,0,,,Door switch open 2,02/08/2000,17:30:52,0,161,0,0,,,Setup Mode exit status 2,02/08/2000,17:57:07,2222,1,0,0,User1,,,Attendance-in 2,02/08/2000,17:59:59,2222,1,0,0,User1,,,Attendance-in 2,02/08/2000,18:00:22,2222,1,0,0,User1,,,Attendance-in

I) Export Date and Time format

Select which kind of Log Date and Log Time format to be exported into the text file.

The date filter does not support system date format : dd-mm-yy. (Eg:01-Dec-00 )

Advance Features

Event Log Records report

Under the Device Management System, click Log Report.

Biopointe Central User’s Manual

There are 4 types of log reports



Time Attendance

This report refers to a log record with status ranging from 0x01 – 0x06. It shows all the user’s logging in and out of the device.



Door Status

This report refers to a log record with status ranging from 0x10 – 0x1F. It shows the status of the door at the time the user is accessing the device.



System Configuration This report refers to a log record with status ranging from 0x30 – 0xC0. It shows the trace log and the log of all supervisors’ accessing the setup mode of the device.



Failed Attempts This report refers to a log record with status ranging from 0xE7 – 0xEC. It shows the transaction log when the user fails to obtain a successful authentication with the device.

Please refer to Appendix A for the interpretation of log record status.

NOTE:

Each report displays the following fields: Date, Time, Device ID, UserID, Link No., User Name, Department, Land Code, Site Code and Access Mode Status.

If the device trace function is turned off, no Door Status and System Configuration Log record will be generated by the device. Please refer to the Biopointe User Manual on how to turn on/off the trace function.

Advance Features

Icons

date

Biopointe Central User’s Manual

Double-click to pic

from calendar

Generate selected type of report based on the filter setting.

Purge selected type of record in the database based on the filter setting

Clear all filters range setting.

Exit from the report generator

To generate report

(1) Select type of log report. (2) Check the filter checkbox if filtering is needed and enter the rang e. Otherwise all records will be

displayed.

(3) Click Report button to view.

Advance Features

Biopointe Central User’s Manual

To purge log records

(1) Select which type of log report you want to purge. (2) Check the filter checkbox if filter is needed and enter the range. Otherwise all log records will be

deleted.

(3) Click Purge button to remove the records from uploaded log.

WARNING: Purged data is not recoverable. Make sure that the Windows system has the appropriate printer driver installe d or else the report preview may not function properly.

Log Export

This command allows the user to export the uploaded log records into a file in ASCII text format. It provides the user with variable ways to export the log information.

Log Field Table :

Definition Size Description

Device ID 3 ID of the device. All devices connected in the chain should have unique ID LogDate - Date of the Log record. (Size according to the format selected.) LogTime - Time of the Log record. (Size according to the format selected.) UserID 10 User ID or Card ID for user accesses through card/fingerprint. For log record related to

the system configuration, the ID will be zero. LogType 3 Log record status value. Please refer to Appendix A for all the supported status. JobCode 7 This value is valid only if Work in Progress Mode in the Biopointe Device is enabled. JobStage 2 This value is valid only if Work in Progress Mode in the Biopointe Device is enabled JobSubStage 2 This value is valid only if Work in Progress Mode in the Biopointe Device is enabled UserName 40 The user name that is located in the user database. This is only valid for the full

version of the Biopointe Central. Department 20 The department that is located in the user database. This is only valid for the full

version of the Biopointe Central. Description 150 This is the description of the log record status.

NOTE:

For the Biopointe Central application, if there is a value in the Link ID field in the User database, the LINK ID field value will overwrite the value in USERID field during log export process.

Advance Features

Biopointe Central User’s Manual

User Management System

The user management system provides the following advance features: (1) Batch download of user records to multiple devices. (2) Batch delete of user record from multiple devices (3) Upload user records from a device and update to the device user database. (4) Combine access right assignment and record download in one operation. (5) Duplicate device users’ access right records for multiple devices. (6) Device users’ access right cross check. (7) User records cross check. (8) Error log report.

Batch download of user records to multiple devices

To perform a batch download of user records to multiple devices: (1) Select User Management System fro m the Tools drop-down menu. Upon doing so, you will see the

User Management System screen as shown below:

(2) Click Multi-Dnload.

Advance Features

User that has been given access right

When checked, user records that have been downloaded before will be skipped.

Biopointe Central User’s Manual

(3) Select the devices and click Batch Download. Note to select multiple devices, press “Ctrl” key together with the left mouse click.

NOTE:

Make sure that the user access rights operation has been completed before this operation can be carried out.

Batch delete of device user record from the device.

This feature allows administrators to remove unwanted user records from multiple devices. In addition , if all the user records have been successfully removed from all the devices, the application will p rompt the administrator to remove the user records from the device user database.

To perform a batch delete operation: (1) Select User Management System from the Tools drop-down menu.

(2) Select the Batch Ops page.

Advance Features

Biopointe Central User’s Manual

(3) Select the device id from the Device List and click . (4) Select the user id from the FP User List and click .

(5) Check the All check box and Click Delete to start the delete operation.

Upload user records from the device and update to the device user database

This feature allows administrators to backup the user records stored in the device to the device user database. There are three ways that the administrator can upload the user records from the device. The first method will enable administrator to upload all the user record from the device. The second method allows administrator select the desire user record to upload. The third method is to query the existence of the user record in the device, if the user is found, this user id can be added to the list and subsequently upload from the device.

Method 1: (1) Select User Management System from the Tools drop-down menu.

(2) Select the Upload page. (3) Click Upload button to start to upload all the user records stored in the device.

Advance Features

Biopointe Central User’s Manual

(4) Upon completion on the upload process, select the desired user id from the upload user list and do an

update operation to update data into the device user database. To perform the update operation, click on the Update button.

Method 2: (1) Select User Management System from the Tools drop-down menu.

(2) Select the Upload page. (3) Click Get Info button to start retrieving all the user ids stored in the device. (4) Select the desire user ids from the retrieved list and click Upload. (5) Upon completion on the upload process, select the desire user id from the upload user list and do an

update operation to update data into the device user database. To perform the update operation, click on the Update button.

Method 3: (1) Select User Management System from the Tools drop-down menu.

(2) Select the Upload page. (3) Click Query User ID.

Advance Features

Biopointe Central User’s Manual

(4) Enter the desire user id into the UserID edit box and click Search. (5) If the user id is found in the device, click Add to List. (6) Select the desire user ids from the retrieved list and click Upload. (7) Upon completion on the upload process, select the desire user id from the upload user list and do an

update operation to update data into the device user database. To perform the update operation, click on the Update button.

NOTE:

To delete a user record from one device at a time, the administrator can use the above methods with the delete operation.

Combine access right assignment and record download in one operation

Reference to the basic operation procedure of downloading user records to multiple devices, the administrator needs to first assign all the individual users to respective devices (assignment of access right to device) before a batch download operation can be carried out. However, if all the devices should have the same user records, then the administrator can perform the access right assignment and record download in one operation.

(1) Select User Management System from the Tools drop-down menu. (2) Select the Batch Ops page.

Advance Features

Biopointe Central User’s Manual

(3) Select the device id from the Device List and click . (4) Select the user id from the FP User List and click .

(5) Check the All check box and Click Dnload to start the delete operation.

Duplicate access rights records for multiple devices

If there is a requirement that more than one device needs to have the same user records, the administrator can duplicate the access right information for multiple devices with reference to one device.

(1) Select User Management System from the Tools drop-down menu. (2) Select the Edit/Delete page. (3) Select the reference device id from the Device List box.

Advance Features

Biopointe Central User’s Manual

(4) Click Copy and the following dialogue box will be shown:

(5) Select the device from the Device Table and click . (6) Click All Device and Save to start the copy operation.

Advance Features

Biopointe Central User’s Manual

Device users’ access right cross check

This feature allows administrators to verify whether the device users’ access right stored in the database is synchronized with the device.

(1) Select User Management System from the Tools drop-down menu. (2) Select the Download page.

(3) click ID Compare to start the verification process. A report will be generated at the end of the process.

User records cross check

This feature allows administrator to compare the user records stored in the device user database with the user records store in the device.

Perform a check is similar to the procedure to upload user records from the device except that instead of executing the Upload command, the administrator should execute the Cross Check command under the Upload page. At the end of the operation, a report will be generated. Please refer to the previous section on

Upload user records from the device and update to the device user database.

Error log report

This feature allows administrators to check for any error during operation like download user records, upload user records etc. Under the download page, upload page and the batch ops page, administrators can open the error log report as shown below:

Advance Features

Biopointe Central User’s Manual

date

Double-click to pic

from calendar

Setting Finger Print Scanner

Setting the Finger Scanner Type is used to define which model fingerprint scanner is being used. There are two types of scanner namely parallel port scanner and USB port scanner.

Advance Features

Biopointe Central User’s Manual

Calibrate Finger Print Scanner

This feature allows administrators to perform a calibration on the fingerprint scanner.

(1) Select Calibrate from the Fingerprint Scanner drop-down menu.

(2) Place the finger on the scanner and click Auto Exposure. Do not remove the finger until the progress

bar indicates operation has completed.

Modem Connection System

Modem Connection System is a module that allows user to manually connect to a remote Biopointe device through a modem. The modem connection must be established before any other commands (i.e. upload log records, download fingerprint template) can be carried out. To establish the communication, the Biopointe device must be configured to modem communication mode. Once the communication is established, the connection will stay connected until user manually disconnect or exit the Biopointe Central application.

Advance Features

Biopointe Central User’s Manual

NOTE: Once the modem is manually connected, the modem will stay connected until you have manually disconnected the modem or you have terminated the Biopointe Central application. So remember to disconnect modem after use.

To start the connection to the Biopointe device through modem

(1) Select the device ID that is configured as a modem communication channel. (2) Click on the Connect button to start dialing up. (3) On ce connected, the status will show “Connected to remote station”.

To disconnect from the Biopointe device through the modem:

(1) Click on the Disconnect button to start dialing up. (2) Once disconnected, the status will show “Connection terminated.”.

Device Log Management System

This feature allows administrators to control the uploading of event log records from multiple devices, generate event log reports and export the log records to AS CII text file. A ll th ese features can also be found in the Device Management System. However, in the case when administrator want to control the access on some of the logon user from accessing the Device Management System, but still allow the user to manage the log records, then the administrator can disable to Device Management System and enable the Device Log Management System.

To upload event log records from the device: (1) Select Device Log Management System from the Tools drop-down menu.

Advance Features

Biopointe Central User’s Manual

(2) Select the device from the Device Table and click on the Selected Device ID button. Or click on the

All Device button to select all the device in the Device Table.

(3) Click Upload to start the upload log records process.

To retrieve older data records from device:

(1) Click on Set Log Date button.

Double-Click to pick a date from Calendar.

(2) Key in a desired log Date that you want to retrieve from.

(3) Click on the OK button to set the device date pointer back to the desired date.

(4) Click Upload to start the upload log records process.

Please refer to the Device Management System on how to generate event log report and export log records.

NOTE:

To select multiple devices from the Device Table, press the “CTRL” key and left mouse click on the item to be selected. The currently selected item will have icon The selected item will have icon

Card Reader Com Port Settings

This feature allows administrator to configure the proximity card reader connected to the system. With the proximity card reader, administrator can scan the proximity card id and replace user id field with the card id.

To configure the card reader: (1) Select Card Reader Com Port Settings from the Tools drop-down menu.

as shown.

Advance Features

Biopointe Central User’s Manual

(2) Select which type of Card Reader. (3) Select the com port that the card reader is connected to and choose the maximum number of digit to be

captured from the reader by specifying the Card-Number of digit.

(4) Click Save setting to commit the changes.

Report Management System

This features allows administrators to generate reports on the enrollment status of all the user records in th e device user database and the access rights of all the user records in the device users’ access right database. From the generated report, administrators will have a better view on which user record has not been registered and which user record has not been given any access right to any device.

Select Report Management System from the Tools drop-down menu.

When the mouse is over the Report Type item, a descriptio of the report to be generate will be shown within the blue text box.

Expiry Date Configuration

Expiry Date Configuration function allows user to set a default expiry date or manually allow user to set a expiry date for that particular record.

Advance Features

Biopointe Central User’s Manual

Card Data Import

Card Data Import function provides a way for the user to import pre-defined Card number with defined Site Code and Land Code. This enables the administrator to pre-determine the User ID s in the system based on the range of Card IDs which the administrator is holding before actually issuing a User ID to the actual user.

NOTE:

If an Import Card ID existed in the system database as a UserID. The System will NOT overwrite the information with the Imported Card ID Data.

Database Path Setup

The Biopointe Data Files (i.e. device user database, event logs database and device users’ access right database) are stored in a default directory during the installation process. However, if user wants to place this information in a network drive, the user can copy all the database files from the installed directory (Biopointe Central\database) to the network directory. By storing the database into the network drive, multiple user can logon at different client station and share the same database.

(1) Copy all the files under the sub-directory (database) of the installed directory (Biopointe Central) to a

desired network directory.

Advance Features

Biopointe Central User’s Manual

(2) Click Tools from the top menu and select Database Path Setup from the drop-down menu. (3) Select the file FPUser.DBF in the network directory and click Open.

Import User Information

Import User Information Module allows you to accept an ASCII text file and add the data in the text file into the User database. If the User ID of the import text file is the same as the User ID in the user database, the system will prompt you to overwrite the particular record in th e database. If you select No option, the system will stop the import operation. Once activated, the system will prompt you to op en the import text file. After the import file is opened, you need to select which separator and then link the correct import field to the User ID, User Name, Department and Link ID fields.

A) Separator

C) Import Linkage

A) Separator

Separator option allows you to choose which kind of separator that the ASCII text file has. A Separator Character separates the fields in the ASCII text file. There are 3 kind of separator provided in this option namely Comma, Fixed and Other.

D) Import

B) Import Text File

E) Default Authentication flag

Advance Features

Biopointe Central User’s Manual

Comma separator separates the field with a comma (,). Eg field1, field2, field3, field4, field5

Fixed separator separates the field using fixed field length. Eg field1 field2field3 field4 field5

You need to pre-define the field size of each field in the text field by selecting the set field size button. Below shows the set field size screen:

To Use,

1) Key in all the field size of each different field of the import text file.

2) Click save buttons to save the settings.

WARNING: Limit to 20 fields only. Make sure that the field size is not set to 0.

Other separator separates the field with a user-defined character. Eg. Selected Other: &. The txt file: field1&field2& field3&field4&field5

B) Import Text File

Import Text File option allows you to select another text file for importing to the user database. Fo r usage, click on the Change button and select another text file to import.

C) Import Linkage

Import Linkage option allows you to link User ID, User Name, Department and Link ID fields to the import text fields. Beside these, you can auto generate the user id by selecting the Auto ID checkbox. Once checked, you must key in a starting number. The system will import the file’s data with the auto-g enerated User ID with the file’s data in sequence.

NOTE:

The pull down list of each database field is automatically updated when the correct separator is selected.

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Biopointe Central User’s Manual

D) Import

Import option allows you to import all the text file’s da ta into the user database. System will prompt you if there is any duplicate User id.

E) Default Authentication Flag

During the import operation, the application will automatically fill in the Authentication Flag field based on the selection.

WARNING: Make sure that the field separator is correct as it affects the import of correct data into the system.

Export User Information

Export User Information Module allows you to export all records in the user database into an AS CII text file. It also provides user a separator option for user to export into the different kind of separator Text file.

Comma separator separates the field with a comma (,). Eg field1, field2, field3, field4, field5

Fixed separator separates the field using fixed field length. Please refer to the Appendix B: Export Field

Table for the field size. Eg field1 field2field3 field4 field5

Other separator separates the field with a user-defined character. Eg. Selected Other: &. The txt file: field1&field2& field3&field4&field5

To Export data,

(1) Select which kind of separator you wanted to export to. (2) Click on the export button to start exporting data. (3) Key in the directory and th e file name when the system prompted. (4) Wait until a message box shows that the exp orting of data has finished.

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Biopointe Central User’s Manual

User Records Filtering

When user log on to the application, all the user records w ill be shown and the log on user can edit or modify all the records shown. If the logon user want to manage only a group of user records, the application provides the feature that allow logon user to set a filter criteria on the records to be shown.

To set filter criteria for the records shown: (1) Click Edit from the top menu and select Filter from the drop-down menu or click .

(2) Check the Select 1 box , select the record field for the filter criteria and enter the range value . As

shown in the above example, record with department equal to HR will be filter out and shown for edit or modify.

(3) Click to commit the changes.

NOTE:

The filter criteria are case sensitive.

When the Run button is executed, if no record meet the criteria set, then the filter operation will be canceled and the filter criteria will be disabled.

Once the filter criteria are accepted, all subsequent logon user will view/edit records based on the filter criteria.

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Biopointe Central User’s Manual

Database Maintenance

The application provides the features like re-index, pack, empty, backup, restore and setting the database path as tasks for database maintenance. Re-index operation should be carried out when the database sorting or filtering function is not working. Packing operation should be carried ou t when there are many delete operations done on the device user database. This is because a delete operation does not remove records completely from the database until a packing operation is carried out. As for backup operation, users should it carry out periodically. The database being backed up include system database, event logs database, device user database and device users’ access right database. All the database files will be compressed into 1 zip file. The default zip file name is YYYYMMDD.zip. (Eg: User did a backup on 0811-2000, the default backup file name will be 20001108.zip.) If user does not want to name the zip file this way, system allows user to change the zip filename before zipping all the database files. The zip file will be stored in the default backup directory or in the directory specified by the user. Make sure all the database files are closed before backing up. Restore Option allows user to restore all the database files from a zip file. All the files will be restored to Data directory. The restored system files will overwrite the current system files located in the data directory. User needs to select which zip file to restore. This function is only enabled if the logon user has supervisor right.

To re-index the database file: (1) Click Database from the top menu and select ReIndex from the drop-down menu.

(2) Click on the Include column to select the item to be re-indexed.

(3) Click OK to start the re-index operation.

To pack the database: (1) Click Database from the top menu and select Pack from the drop-down menu.

(2) Click on the Include column to select the item to be packed.

Advance Features

Biopointe Central User’s Manual

(3) Click OK to start the packing operation.

To empty the database: (1) Click Database from the top menu and select Empty from the drop-down menu.

(2) Click on the Include column to select the item to be emptied. (3) Click OK to start the empty operation.

NOTE:

BIOPOINTE DATA FILES include the Device User Database, the Event Logs Database and the Device Users’ access right Database.

SYSTEM FILES include the Authorized Application Users Database.

WARNING:

The empty operation is an irreversible operation.

To backup database: (1) Click Database from the top menu and select Backup from the drop-down menu.

Click this to backup all the System and Biopointe Data Files. (Please refer to Appendix B for the files to be backup)

A progress dialog box will be shown as below:

Progress bar shows the progress of the files bein

Shows all the files being zipped and its zip status.

zipped.

Click this to exit after reading the status.

Users are able to view the zip status and the files being zipped up.

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Biopointe Central User’s Manual

To restore data: (1) Click Database from the top menu and select Restore from the drop-down menu.

User is able to view the restore status and the files being unzipped to.

NOTE: Do a backup occasionally on the database files to help user recover any data loss. Close any opened database file: FPUser.DBF first before backing up the database files.

Click this to restore all the System and Biopointe Data Files. (Please refer to Appendix B for the files to be backup)

WARNING: The Database files that had been restored overwrite the current existing files in the directory. Once they have overwritten, all the database files cannot be recovered.

Proximity Card Registration

Biopointe device supports the card only, card and fingerprint, card and pin authentication mode. Therefore, this feature allows administrators to retrieve the proximity card information and store into the user record.

To registered a card: (1) Select the user record to be edited or registered.

(2) Click to start the card id capturing process. (3) Place the proximity card over the proximity card reader. (4) Once the card reader capture the card id, it will replace the selected user record:USERID field with the

card id automatically.

(5) Click on the save(tick) button to save the modified user record’s data.

Database Setup

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Biopointe Central User’s Manual

You can create; edit database properties in the Biopointe Central.

Database Setup allows user to change the properties of the displayed database table. User cannot change the field type or add or delete fields. But user can add a counter to a particular field to increment an ID number as user adds a record. User can set the field to invisible during display or user can set the field to viewable but not editable. Or user can add in default values and have a selection list in the table. This Option allows the user to control some of the database field definitions.

NOTE:

Edit Database Settings,

(1) Close the active database table by selecting File Main Menu, then Close Option. (2) Open the Database Setup by selecting System Menu, then Database Setup. (3) Open the FPUSER.DBF from the Database setup File option.

Make sure the entire database table is closed. They are no active table in the System before changing the Database Settings.

Click this to save the settings.

Double-click on each of the field and the Field Definition dialog box will be shown.

The following illustration identifies and names each part of the window. The text explains how each part functions.

Double-Click to open the fiel definition for the selected field.

Advance Features

Modify the Default forma

(Eg change the counte number from 4 to 3)

Double-click to select drop list file.

Field Definition module allows user to change the display name and the properties of the display field. Beside these, user is able to have a selection list for that particular field by double clicking on the drop list file and select which file from the drop down list. It also provides user ways to set the default values for this field once user adds a record during runtime. Below is a set of default formats that are provided by the system.

Biopointe Central User’s Manual

Select the desired default format.

Click and modify the counter current number.

Fill default Format Description

Current Date -- The field will have the current date as default. Current -- This field will be set to the log on user as default. Fixed User input Set this field to a fixed default value. Sequence [LEN16] Set this field with a number count with 16 digits. Daily Seq. [YYYYMMDD][LEN8] Set the field with the current date format as yyyymmdd plus a

number counter with 8 digits. Monthly Seq. Yearly Seq. [YYYY][LEN6] Set the field with the current year format as YYYY plus a

Field [L:FIELDNAME] Set the field to another Field with the Field ID as FIELDNAME. None -- No default settings.

[YYYYMM][LEN10] Set the field with the current month format as YYYYMM plus a

number counter with 10 digits.

number counter with 6 digits.

NOTE:

Make sure user click on the “None” Default format before clicking on the desired default format to change the default format.

1) Select or modify settings.

2) Click on the OK button after modifications are completed. (Note: The values are not

saved yet.)

3) After modifying the fields.

4) Click on the Save button of the database setup module to save the information.

Advance Features

Biopointe Central User’s Manual

Configure FingerPrint Scanner Type

The Biopointe Central package supports two types of fingerprint scanner for the enrollment pro c ess. The default fingerprint scanner used is the parallel port scanner.

To select the fingerprint scanner type: (1) Select Scanner Type from the Fingerprint Scanner drop-down menu.

(2) Click on the scanner type and press the Save button to commit the changed.

NOTE:

Changes will only take effect after user has exit from the Biopointe Central application.

For the USB port scanner, a separate fingerprint scanner driver needs to be installed. For the Win95 system, make sure the USB supplement component is installed before the fingerprint scanner driver.

Advance Features

Biopointe Central User’s Manual

Support Multiple Export Formats for Report

The Biopointe Central Package support the following export formats on report being generated.

(1) Lotus 123 File (2) Excel File (3) HTML File (4) Adobe File (5) Quattro File (6) Bitmap File (7) JPEG File (8) CSS2 File (9) RTF File

To export the specific file format from the report :

(a) Press the button.

Advance Features

Biopointe Central User’s Manual

(b) Select the required format from the drop list and provide the file name. (c) Press the Save button to start the exporting process.

Advance Features

Biopointe Central User’s Manual

Chapter 5

TROUBLESHOOTING

If you have any difficulty using Biopointe Central, the troubleshooting suggestions in this section should, in most cases, solve the problem. If you still have difficulty after trying these suggestions, contact your authorized reseller for technical assistance.

Problems and Solutions

Q1) The STATUS of every device in the table is OFF after polling.

CAUSE What to do

Wrong communication channel selected. Check Communication Channel.

Wrong COM port selected. Check Communication Port Settings

Wrong DeviceID, IP and PORT settings. Check with the device for the correct settings.

Q2) During log uploading, a message pops up “ ’02/08/00’ is not a valid date and time. “

CAUSE What to do

Wrong date format. Go to Regional Settings Properties in Control Panel.

Under Date folder, check Short date style is either dd/mm/yyyy or mm/dd/yyyy.

Contacting Customer Support

If you cannot solve your problem with the troubleshooting information in this manual, contact customer support services for assistance.

Keri Systems, Inc. Customer Support

Keri Systems, Inc.

1530 Old Oakland Road, Suite 100

San Jose, CA 95112 USA

Phone: 800-260-5265

408-451-2520 FAX: 408-441-0309

Email: techsupport@kerisys.com

TroubleShooting

List of Log Record States

Table 4.6(a) to 4.6(f) lists the different class of log records.

Logs can be generally classified into Time-Attendance logs, Failed Transaction logs and Trace logs.

Time-Attendance logs describe the attendance status of the user when they have their fingerprint or card successfully matched at the Reader.

Failed Attempts logs describe the failure status of the user when they did not have their fingerprint or card successfully matched at the Reader.

Trace logs traces specific events (or trace events) that happened at the Reader such as when the door was opened or when the alarm was activated. Trace events are classified into the following types:

Biopointe Central User’s Manual

Appendix

Appendix A

• Door and Tamper Switch Events

• Alarm Events

• System Power Up

• Setup Mode Events

Time-Attendance logs are always recorded. On the other hand, Failed Attempts and Trace logs can be disabled so that these events will not recorded even when it happened. Disabling of Failed Attempts and Trace events can only be done at the Reader.

Each type of log is differentiated from the other by an identifier. The identifier, in this release of the library is referenced by the variable, EnterLeaveStatus in the log record structure.

Table 4.6(a): Time Attendance

Identifier

(hex)

1 0x01 1 Welcome AttendanceInIn Attendance -

2 0x02 2 - Leaving

3 0x03 3 - Early

4 0x04 4 - Going Out - - 5 0x05 5 - Return - - 6 0x06 6 - Others - - 7 0x07 7 - - - - In 8 0x08 8 - - - - Out

(dec)

Description (according to display types)Identifier ‘Welcome’ Attd ( 6

Levels)

Out

Leave

Attd ( 2 Levels)

Out Access

- - -

Attd / Access

Control

Attd / Access V1

Access Control

Appendix A

Biopointe Central User’s Manual

Time-Attendance logs will record one of the following events in the table above. This event is selected by the user at the time he or she is using the device. The collection of events follows each display type. There are currently 5 different display types listed above. For example, if the display type, ‘Welcome’ is selected, there is only one event that can be selected by the user. On the other hand, if the user selects the ‘Attd (6 levels)’ display type, they can appropriately select from a list of 6 different events before clocking.

Table 4.6(b): Door And Tamper Switch Events (Trace Event)

Identifier (hex)

1 0x12 18 Door Opened 2 0x18 24 Door Switch Opened 3 0x19 25 Door Switch Closed 4 0x1A 26 Door Override Switch Opened 5 0x1B 27 Door Override Switch Closed 6 0x1C 28 Tamper Switch Opened 7 0x1D 29 Tamper Switch Closed

Identifier

(dec)

Description

If trace logs are enabled and the system is used as a Door Access system, the Door Events logs will record events that happened at the door. For example, the event, [Door Opened] will be recorded when the user has his or her fingerprint or card successfully matched at the Reader.

Note that this event will only be recorded if the DoorLockUnLock property is set to <Disabled>, as setting this property to <Disabled> allows the door to be unlocked when matching is successful.

If this log is recorded, it can be seen upon retrieval of logs that this door event is always recorded following one of the Time-Attendance events, such as [Attendance In]. This is because the Time-Attendance event acts as a request to open the door.

The 2nd and 3rd events, [Door Switch Opened] and [Door Switch Closed] are recorded w hen the door is locked or unlocked.

The 4th and 5th events, [Door Override Sw itch Opened] and [Door Override Switch Closed] are recorded when the Door Override Switch is used. When the Override Switch is closed, the door is forced to be unlocked. The Override Switch is always opened under normal conditions.

The 6th and 7th events, [Tamper Switch Opened] and [Tamper Switch Closed] are recorded when the device’s casing is being tampered with. The Tamper Switch is always closed under normal conditions. When the device’ casing is opened, the Tamper Switch is opened.

Tamper switch sensing can be disabled through the Arm/Disarm selection in the device. When the device is disarmed and the device’s casing is opened, the tamper switch events will not be triggered.

Appendix A

Table 4.6(c): Alarm Events (Trace Event)

Biopointe Central User’s Manual

Identifier (hex)

1 0x30 48 Alarm Activated 2 0x31 49 Alarm Deactivated 3 0x81 129 Activated Alarm was Acknowledged and Disabled

Identifier

(dec)

Description

The event, [Alarm Activated] is recorded whenever the alarm is triggered. The alarm will only be triggered if the AlarmType property is NOT <Disabled>.

The alarm can be triggered under a few types of conditions.

For example, the alarm can be triggered if the door switch sensing is found to be different from the DoorSwitchSense property. As an example, if the DoorSwitchSense property is <Normally Closed> while the connection is opened, then the alarm will be activated. Similarly, if the DoorSwitchSense property is <Normally Opened> while th e connection is closed, then the alarm will also be activated. When the condition is correct, the alarm stops and the event, [Alarm Deactivated] will be recorded.

In addition, the alarm can also be triggered when the Door Override Switch is closed and when the Tamper Switch is opened.

When the alarm has been activated, it can be acknowledged and stopped by forcing the AlarmType property to <Disabled>. In this case, the event, [Activated Alarm was Acknowledged and Disabled] will be recorded.

Notes on Alarm Events Logs and Door / Device Tamper Events Logs :

The following events trigger the alarm:

1. Door Override Switch was closed.

2. Tamper Switch was opened.

3. Door Switch Sensing was found to be reverse.

The first 2 events already have their own event description, namely, [Door Override Switch Closed] and [Tamper Switch Opened]. To avoid generating too many logs, the event, [Alarm Activated] will not be recorded although the alarm will be triggered.

Table 4.6(d): System Power Up (Trace Event)

Identifier (hex)

1 0x90 144 System Powered Up 2 0x91 145 Startup Error

Identifier

(dec)

Description

When the system is successfully powered up, the event, [System Powered Up] will be recorded. When the system fails to power up successfully, the event, [Startup Error] will be recorded.

Appendix A

Table 4.6(e): Setup Mode Events (Trace Event)

Biopointe Central User’s Manual

Identifier (hex)

1 0xA0 160 Setup Mode Entered 2 0xA1 161 Setup Mode Exited 3 0xB1 177 A user’s fingerprint was changed 4 0xB2 178 A user was added 5 0xB3 179 A user was deleted 6 0xB4 180 A Master was added 7 0xB5 181 A Master was deleted 8 0xC0 192 Device date and time was changed

9 0xC1 193 Door Configuration was changed 10 0xC2 194 Alarm Configuration was changed 11 0xD0 208 A Card/PIN was changed 12 0xD1 209 Door secure – The door is configured to always locked. 13 0xD2 210 Door Unsecured – The door control was set to always unlocked. 14 0xD3 211 Door Normal – The door is configured to be “Disable” i.e. Door will

Identifier

(dec)

Description

unlock upon successful verification.

Setup Mode Events record critical events that happen in the setup mode.

When accessing the setup mode, the event, [Setup Mode Entered] will b e recorded. When th e user subsequently quits from the setup mode, the event, [Setup Mode Exited] will be recorded.

When the supervisor is in the setup mode, he may add or delete a user, change the date and time, change the alarm configuration or change the door configuration. Each of these even ts (as listed in the table above) will be recorded.

Table 4.6(f): Failed Attempts

Identifier (hex)

1 0xE7 231 Failed matching (for users registered with fingerprint)

2 0xE8 232 Failed matching (for users registered with card)

3 0xE9 233 Failed matching (for users registered with card/PIN)

4 0xEA 234 ID not found in device database

5 0xEB 235 Fingerprint match could not be found using partial search

6 0xEC 236 Matching was aborted

Identifier

(dec)

Description

Failed Attempts logs comprise the events in the table abo ve. Each event describes th e reason for the failure to achieve a successful authentication.

Appendix A

List of Database files

There are two types of database files namely, Biopointe Data Files and System Files. Biopointe Data files are those database files belong to Biopointe Device. System Files are database files that belong to the System. These files will be compressed into 1 zip file and will be stored in the backup directory or user specified directory once user selects the backup option

Types of Database Files :

Type Database Filename

System Files SyCdIx.DB System Files SyCdIx.PX System Files SyCdIx.XG0 System Files SyCdIx.YG0 System Files SyCdIxdt.DB System Files SyCdIxdt.PX System Files SyCdLog.DB System Files SyCdLog.PX System Files SyCdPop.DB System Files SyCdPop.PX System Files SyCdPop.XG0 System Files SyCdPop.YG0 System Files SyCdUrgt.DB System Files SyCdUrgt.PX System Files SyCdUser.DB System Files SyCdUser.MB System Files SyCdUser.PX

System Files SysWkSt.db Biopointe Data Files FPDev.DBF Biopointe Data Files FPDev.MDX Biopointe Data Files FPDevCon.DBF Biopointe Data Files FPDevCon.MDX Biopointe Data Files FPDevGrp.DBF Biopointe Data Files FPDevGrp.MDX Biopointe Data Files FPDevLog.DB Biopointe Data Files FPDevLog.PX Biopointe Data Files FPDevUsr.DBF Biopointe Data Files FPDevUsr.MDX Biopointe Data Files Fperrlog.DBF Biopointe Data Files Fperrlog.MDX Biopointe Data Files FpGroup.DBF Biopointe Data Files FpGroup.MDX Biopointe Data Files FPSchUsr.DBF

Biopointe Central User’s Manual

Appendix B

Biopointe Central User’s Manual

Biopointe Data Files FPSchUsr.MDX Biopointe Data Files FPUplTem.DBF Biopointe Data Files FPUplTem.DBT Biopointe Data Files FPUplTem.MDX Biopointe Data Files FPUser.ACD Biopointe Data Files FPUser.DBF Biopointe Data Files FPUser.DBT Biopointe Data Files FPUser.MDX

Log Field Table

Definition Size Description

Device ID 3 ID of the device. All devices connected in the chain should have unique ID LogDate - Date of the Log record. (According to the System short date format) LogTime 8 Time of the Log record. UserID 10 User ID or Card ID for user accesses through card/fingerprint. For log record relate

to the system configuration, the ID will be zero. LogType 3 Log record status value. Please refer to Appendix A for all the supported status. JobCode 7 This value is valid only if Work in Progress Mode in the Biopointe Device is

enabled. JobStage 2 This value is valid only if Work in Progress Mode in the Biopointe Device is

enabled JobSubStage 2 This value is valid only if Work in Progress Mode in the Biopointe Device is

enabled Department 20 The department that is located in the user database. This is only valid for the full

version of the Biopointe Central. Description 150 This is the description of the log record status.

Export User Information Table

Definition Size

User ID 10 User Name 40 Department 20 Link ID 10 Type 1 Authenication Flag 1

Appendix B

List of Function Status and Reader Error Code

This section describes the Function Status and Reader Error Codes. The function status is that returned by a function. A value of zero indicates that the function was executed successfully, while a non-zero value indicates that that the function had failed.

If the function status is FAL_RECEIVED, it indicates that the Reader has responded with a Reader Error Code indicating why the operation had failed. The table of Reader Error Codes can then be referred to.

Table 6(a): List of Function Status (For serial communication)

Constant Value Description

COM_PORT_INIT_FAIL

COM_PORT_WAS_NOT_INITIALIZED

PURGE_COMM_FAILED

SEND_CMD_FAILED

RECEIVE_DATA_FAILED

INVALID_REPLY

RECEIVE_FOOTER_WRONG

RECEIVE_HEADER_WRONG

DEVICE_ID_MISMATCH

HOST_ID_MISMATCH

CRC_MISMATCH_AT_HOST

ZERO_BYTE_RECEIVED

FAL_RECEIVED

NAK_RECEIVED

FAIL_TO_LOAD_CONVERT_DLL

0xC0 Fail to initialize the communication port 0xC1

0xC2

0xC3 Fail to execute sending of command 0xC4 Fail to execute receiving of data 0xC5 Received packet was not expected although the

0xC6 Expected ETX, indicating the end of a packet,

0xC7 Expected STX, indicating the start of a packet,

0xC8 Host sends a command to Device A. Packet

0xC9

0xCA

0xCB No data was received from Reader for

0xCC

0xCD

0xCE Fail to load the DLL needed to convert the

Before commands can be sent, the Com Port has to be initialized

Fail to clear the receive and transmit buffers for the Com Port

footer and header were properly received, and the checksum was correct

was not received

received indicates reply was from Device B. (Indicate that the Host-received reply was not from the Reader the Host had earlier sent a command to).

Host receives a packet from Reader that is addressed to another Host. If there is only one Host in the system, this may indicate a corrupted packet.

CRC performed and derived at the Host side for the received packet does not match that of the received packet

command that was sent out (time-out). Error Code received from Reader. Check the

returned Error Code. Not-Acknowledge received from Reader

(Reader is busy)

template to proper format

Biopointe Central User’s Manual

Appendix C

FAIL_TO_CONVERT_TEMPLATE

ABORT_FINGER_CAPTURE

SCHEDULE_NUMBER_NOT_FOUND

CALENDAR_YEAR_NOT_FOUND

INVALID_PARAMETER

INVALID_COM_PORT

INVALID_BAUD_RATE

INVALID_PARITY

INVALID_DATA_BIT

INVALID_STOP_BIT

COMMAND_IN_PROGRESS

NO_SCHEDULE_SETS_TO_UPLOAD

FAIL_TO_INIT_MODEM

MODEM_COMMAND_FAIL

NO_RESPONSE_FROM_MODEM

FAIL_TO_CONNECT

LINE_BUSY

NO_ANSWER

NO_DIAL_TONE

MODEM_IS_NOT_ONLINE

Biopointe Central User’s Manual

0xCF Fail to convert template to proper format 0xD0 Fingerprint capture was aborted 0xD1 Specified schedule number was not found 0xD2 Specified calendar year was not found 0xD3

0xD4 Invalid Com port number 0xD5 Invalid baud rate 0xD6 Invalid parity 0xD7 Invalid number of data bits 0xD8 Invalid number of stop bits 0xD9 Command in progress. This error is obtained if

0xDA No schedules to upload from the device 0xDB Modem could not be initialized 0xDC A command to the modem could not be carried

0xDD Modem did not response to commands 0xDE Unable to connect to a remote dialing location.

0xDF Unable to dial to remote modem due to the line

0xE0

0xE1 There was no dial tone in the local modem.

0xE2 The modem was not online.

An invalid parameter was passed in to a function

one command is tried to be executed while another is in progress

out successfully

(Possible reason is for example, a carrier could not be established with the remote modem)

being busy Unable to connect to remote dialing location

due to there being no answer from remote modem

Possible reason is that the telephone line was not connected to the modem

WIEGAND_FORMAT_NOT_SUPPORTED_BY_D EVICE

RETURN_CMD_MISMATCH 0xE4

TOO_MANY_CALENDAR_YEARS_TO_DNLOAD 0x90

NO_CALENDAR_YEARS_CREATED_AT_HOST 0x91

NO_CALENDAR_DATA_TO_UPLOAD 0x92

NO_SCHEDULE_SETS_CREATED_AT_HOST 0x93

EXCEPTION_GENERATED 0x95

FILE_NOT_FOUND 0x96

ERROR_FILE_READ 0x97

ERROR_FILE_WRITE 0x98

ERROR_FILE_CREATE 0x99

0xE3

The Wiegand Format specified during setting of device properties command is not supported by the firmware of the device used.

The max calendar years to download have

exceeded the limited of 2. No calendar years created at Host system.

No Schedule sets were created at the Host

system. Errors during file access Errors during file access Errors during file access Errors during file access Errors during file access

Appendix C

INVALID_SCHEDULE_CNT_IN_INI_FILE 0x9a

GENERAL_FILE_SYSTEM_ERROR 0x9b

Template On Card Function Status

NO_CARD 0xE5

WRONG_KEY 0xE6

WRONG_SIGNATURE 0xE7

FAIL_WRITEVERIFY 0xE8

FAIL_WRITE 0xE9

FAIL_TO_READ_KEY 0xEA

FAIL_TO_INIT_HARDKEY 0xEB

FAIL_TO_LOAD_COMP_LIB 0xEC

FAIL_TO_GET_COMP_FN 0xED

TEMPLATE_NON_EXIST 0xEE

FAIL_LOAD_CONVERT_LIB 0xEF

WRONG_CARDTYPE 0xF0

WRONG_PIN 0xF1

UNDEFINE_USER_MASTER 0xF2

FAIL_TO_RESET_READER 0xF3

USER_ID_EXCEED_LIMIT 0xF4

UNKNOWN_ERROR 0xF5

READER_RETURN_ERRORCODE 0xF6

CMD_EXEC_FAIL 0xF7

INVALID_DATE 0xF8

INVALID_CALENDAR_YEAR_TO_DOWNLOAD 0xF9

Biopointe Central User’s Manual

There was a invalid entry in the Sch.ini file Errors during file access

No card was presented on the card reader A wrong key was used to access the card The card does not have a signature personalized

by Keri Systems, Inc. Fail Write verify Fail to write to card Unable to read the system key Unable to initialize the HardKey Unable to load the component library Unable to load the component function User request for a template from the card that

does not exist. Fail to load covert library The card type the user selected while doing an

verify is not the same as the actual card type of the card.

The pin the user tries to verify with is not the actual pin registered in the card.

Attempt to register a card with an invalid master/user type selection

Command to reset the reader (Mifare) did not execute successfully.

Unknown error An error code has been returned by the reader

(Legic) Fail to execute CMD An invalid expiry date was selected while

trying to set. The calendar year to download is invalid.

Table 6(b): List of Function Status (For TCP/IP communication)

Constant Value Description

COMMAND_SUCCESS

COMMAND_IN_PROGRESS

CONNECT_IN_PROGRESS

COMMAND_TIMEOUT

CONNECTION_FAIL

DEVICE_CONNECTED

DEVICE_DISCONNECTED

0 Command was successful 0xA0 Command in progress 0xA1 Connection in progress 0xA2 Command timeout 0xA3 Connection fail 0xA4 Device was connected 0xA5 Device was disconnected

Appendix C

INVALID_PARAMETER

RECEIVE_FOOTER_WRONG

RECEIVE_HEADER_WRONG

FAL_RECEIVED

NAK_RECEIVED

SCHEDULE_NUMBER_NOT_FOUND

CALENDAR_YEAR_NOT_FOUND

ABORT_FINGER_CAPTURE

FAIL_TO_LOAD_CONVERT_DLL

FAIL_TO_CONVERT_TEMPLATE

CRC_MISMATCH_AT_HOST

NO_SCHEDULE_SETS_TO_UPLOAD

INVALID_REPLY

WIEGAND_FORMAT_NOT_SUPPORTED_BY_D EVICE

INVALID_CALENDAR_YEAR_TO_DOWNLOAD

TOO_MANY_CALENDAR_YEARS_TO_DNLOAD 0x90

NO_CALENDAR_YEARS_CREATED_AT_HOST 0x91

NO_CALENDAR_DATA_TO_UPLOAD 0x92

NO_SCHEDULE_SETS_CREATED_AT_HOST 0x93

EXCEPTION_GENERATED 0x95

FILE_NOT_FOUND 0x96

ERROR_FILE_READ 0x97

ERROR_FILE_WRITE 0x98

ERROR_FILE_CREATE 0x99

INVALID_SCHEDULE_CNT_IN_INI_FILE 0x9a

GENERAL_FILE_SYSTEM_ERROR 0x9b

ERROR_FILE_SIZE

FAIL_TO_READ_KEY

Biopointe Central User’s Manual

0xA6 An invalid parameter was passed in to the

function

0xA7 Expected ETX, indicating the end of a packet,

was not received

0xA8 Expected STX, indicating the start of a packet,

was not received 0xA9 Error code received from Reader 0xAA Not-Acknowledge received from Reader

(Reader is busy) 0xAB Specified schedule number was not found 0xAC Specified calendar year was not found 0xAD Fingerprint capture was aborted 0xAE Fail to load the DLL needed to convert the

template to proper format 0xAF Fail to convert template to proper format 0xB0 CRC mismatch of the Host received packet 0xB1 No schedules to upload from the device 0xB2 Received packet was not expected for the

command executed although the packet was

received without any errors. 0xB3 The Wiegand Format specified during setting of

device properties command is not supported by

the firmware of the device used. 0xB4 The calendar year to download is invalid.

The max calendar years to download have

exceeded the limited of 2.

No calendar years created at Host system.

No Schedule sets were created at the Host

system.

Errors during file access

There was a invalid entry in the Sch.ini file

Errors during file access 0x9c Error during file access 0xEA Unable to read the system key

Appendix C

Biopointe Central User’s Manual

The Reader returns this list of error codes (Table 6(b)) if the command fails.

Table 6(c): List of Error Codes

Constant Value Description

NOT_OK

VALID_DATA

NO_VALID_DATA

CRC_MISMATCH

PORT_ID_MISMATCH

INVALID_CMD

ERROR_IN_READING_FLASH

ERROR_IN_WRITING_FLASH

DATA_MISCOMPARE

ALL_TEMPLATE_SLOTS_FILLED

WRONG_FINGER_PRINT_SEQ

INCOMPATIBLE_PKT

FLASH_IS_FULL

INVALID_TEMPLATE_NUM

REQ_TEMPLATE_NUM_IS_NOT_FILLED

USER_NOT_FOUND

SEQ_NO_BEYOND_RANGE

RECORD_ALREADY_A_MASTER

RECORD_ALREADY_A_USER

SCHEDULE_NUMBER_NOT_WRITTEN

GROUP_NUMBER_NOT_WRITTEN

AUX_DEVICE_NOT_SUPPORTED

YEAR_NOT_FOUND

INVALID_TEMPLATE_COUNT

AUTHENTICATE_FAILED

ERROR_IN_WRITE_OR_ERASE_EEPROM

0x00 No error, successful 0x01 General Reader error 0x02 0x03 0x04 CRC check fail 0x05 Device ID mismatch 0x06 Command was invalid 0x07 Error in reading from the flash 0x08 Error in writing to the flash 0x09 Mismatch when data read back from

flash is different from that just written 0x0A User has enrolled all 3 fingerprints 0x0B Expected minutiae (either 1 or 2) was

not received by the Reader during a

download operation 0x0C

0x0D Flash storage limit has been reached 0x0E Fingerprint number to enroll can only be

0x0F The requested fingerprint number has

0x10 User was not found in the Reader’s

0x11 Sequence number (or record number)

0x12 0x13 0x14

0x15 Group number was not assigned to User 0x16

0x17

0x18 0x19 Authenticating the Master fingerprint

0x1A Error in writing or erasing the EEPROM

Subsequent packet from Host was not

the expected one (during a handshaking

transmission)

1, 2 or 3. (Invalid parameter)

not been enrolled

database

used to query User’s ID or Master’s ID

has exceeded either the maximum

number of Users or Masters

Schedule number was not assigned to

User

Auxiliary device is not found in the

device

Requested year (to upload) was not

found in the Reader

fail

Appendix C

TIME_OUT

DATA_BEING_PURGED

NO_RECORDS_TO_SEND

INVALID_SCHEDULE_NUMBER

SCHEDULE_SET_NOT_WRITTEN

GROUP_DETAILS_NOT_WRITTEN

EEPROM_DATA_MISCOMPARE

ID_NOT_USED

ID_USED

INCONSISTENT_MASTER_OR_USER_TYPE

ERROR_WRITING_TO_ENGINE

ERROR_READING_FROM_ENGINE

ERROR_IN_DELETING_RECORD_FROM_ENGINE

ERROR_IN_DELETING_ALL_REC_FROM_ENGINE

ERROR_IN_REC_CNT_AFTER_OPS

ERROR_IN_GETTING_REC_CNT

NO_TEMPLATEID_EXIST_FOR_USER

INVALID_TEMPLATE_ID

CURRENT_DATE_OUTSIDE_VALIDITY_PERIOD

SPECIFIED_GROUP_NOT_FOUND

INVALID_MASTER_USER_FLAG

INVALID_SEQUENCE_NUMBER

MAX_SCHEDULE_SETS_COUNT_EXCEEDED

ACCESS_DENIED_OUTSIDE_SCHEDULE

INVALID_DAY_TYPE

52 53

TIME_ZONE_INFO_NOT_WRITTEN_FOR_DAY_TYP E

SPECIFIED_SCH_SET_NOT_IN_STORE

INVALID_OPERATION_MODE

INVALID_MAX_FINGERPRINT

Biopointe Central User’s Manual

0x1B Reader has timed-out while waiting for

a packet from Host 0x1C Data from Host has been purged. May

due to an incomplete packet received 0x1D Reader has no more log records to sent 0x1E Schedule number assigned to User was

invalid (ie. it has the value of either 0 or

0xFF) 0x1F The Schedule Set was not written yet 0x20 The Group Details Set was not written

yet 0x21 Data read back from EEPROM is

different from that just written 0x22 0x23 0x24 A user is already enrolled with a status

indicating either a USER or MASTER,

but subsequent 2

enrolment tries to enroll a different

status 0x25 Error writing to the fingerprint engine 0x26 Error reading from the fingerprint

engine 0x27 Error in deleting a record from the

fingerprint engine 0x28 Error in deleting all records from the

fingerprint engine 0x29 0x2A Error in getting the record count from

the fingerprint engine 0x2B User has not enrolled any fingerprints 0x2C Template ID assigned was zero 0x2D 0x2E 0x2F Master User flag passed in during

enrolment is invalid 0x30 Sequence number passed in during

querying of User’s ID or Master’s ID

was zero 0x31

Number of schedule sets to download

has exceeded the maximum allowed 0x32 0x33 0x34 -

0x35 0x36 0x37 -

or 3

fingerprint

Appendix C

INVALID_PIN_NUMBER

NO_PIN_WRITTEN

ERROR_ATTEMPT_TO_USE_PIN_WITH_FP

PIN_ALREADY_ASSIGNED_TO_USER

CAPACITY_OF_FP_ENGINE_REACHED

WIEGAND_CODES_MISCOMPARE

WIEGAND_CODES_NOT_WRITTEN

INVALID_PARAMETER_SENT_TO_DEVICE

AUTHENTICATED_SEQUENCE_WAS_NOT_STARTED

AUTHENTICATED_SEQUENCE_HAS_EXPIRED

LOG_DATE_NOT_FOUND

GAIN_AND_EXPOSURE_NOT_WRITTEN

WRITE_FLASH_PROHIBITED

LOG_DATE_TO_SET_LATER_THAN_LAST_SENT_D ATE

JOB_CODE_DOES_NOT_EXIST

EXCEPTION_LIST_FULL

NO_JOB_RECORDS_IN_DEVICE

Specific errors related to the Fingerprint Engine

M2ERROR_FLASH_OPEN

Biopointe Central User’s Manual

0x38 PIN number must not be zero during

enrolment 0x39 No PIN was registered for this User 0x3A User was already fingerprint-enrolled 0x3B User was already Card/PIN enrolled 0x3C Capacity of fingerprint engine has

reached 0x3D Mismatch detected during comparison

of the Wiegand codes 0x3E

0x3F

0x40

0x41 The authenticated sequence has already

0x42 When requesting for log record to be

0x43

0x44

0x45 This error will occur during pointing the

0x46 0x47 0x48 -

0x51 Command from main memory or host to

Wiegand codes has not been written yet

for Card user

An invalid parameter was passed in and

sent to the Reader

The authentication sequence has not

been initiated yet

expired by its timeout.

sent starting from a specific date, this

date was not found.

The engine gain and exposure values for

the particular user were not written.

Not permitted to write to the data flash

because it has already been written.

Used for log records only.

log upload pointer to a specific date, if

the desired date is later the date of the

last record sent.

access flash memory failed due to

problem(s) in flash memory

M2ERROR_SENSOR_OPEN

M2ERROR_REGISTER_FAILED

M2ERROR_VERIFY_FAILED

M2ERROR_ALREADY_REGISTERED_USER

M2ERROR_USER_NOT_FOUND

M2ERROR_INVALID_PASSWORD

M2ERROR_TIMEOUT

M2ERROR_DB_FULL

M2ERROR_DB_WRONG_USERID

0x52 Failed due to optical unit 0x53 Registering fingerprint failed 0x54 Verifying fingerprint failed 0x55 UserID already exists 0x56 UserID is not found in FP database 0x57 Password of Ma ste r is incorrect 0x58

0x59

0x5A Failure in removing or verifying

Failed to capture fingerprint in preset

time

FP database has insufficient space to

enroll a new user

unregistered user

Appendix C

M2ERROR_DB_NO_DATA

M2ERROR_EXTRACT_FAIL

M2ERROR_MEMALLOC_FAILED

M2ERROR_SERIAL_OPEN

M2ERROR_NOT_IMPLEMENTED

M2ERROR_FUNCTION_FAILED

M2ERROR_INSUFFICIENT_DATA

M2ERROR_FLASH_WRITE_ERROR

M2ERROR_FLASH_READ_ERROR

M2ERROR_INVALID_PARAM

M2ERROR_MASTERFP_NOT_FOUND

M2ERROR_MASTERCOUNT_EXCEED

M2ERROR_AUTHENTICATE_FAIL

M2ERROR_FPCHANGE_FAILED

M2ERROR_IDENTIFY_FAILED

M2ERROR_FLASH_ERASE_ERROR

M2ERROR_VERIFY_FAKE

M2ERROR_TIME_ERROR

M2ERROR_SEARCHING_FOR_IDENTIFY

M2ERROR_INVALID_USERDATA_SIZE

M2ERROR_INVALID_USERDATA_ADDRESS

M2ERROR_MUST_BE_SET_DATA_LENGTH

M2ERROR_DUPLICATE_TEMPLATE

M2ERROR_TIMEOUT

M2ERROR_COMMAND_MISMATCH

M2ERROR_RX_LENGTH_ERROR

M2ERROR_ACK_TIME_OUT

Biopointe Central User’s Manual

0x5B Database has no data 0x5C

0x5D Memory allocation failed 0x5E

0x5F Function not installed 0x60 Call of function failed 0x61 Received data size does not match the

0x62 Writing in Flash Memory failed 0x63 Reading Flash Memory failed 0x64 Parameter of packet is invalid 0x65 Fingerprint of Master cannot be found

0x66

0x67 Verification of Master failed 0x6A Changing fingerprint failed 0x6B No fingerprint in database identifies

0x6C Failed to clear flash memory 0x6D Fingerprint to be verified is the same as

0x6E It appears when error for time setting

0x6F FP engine sends ACK with error

0x70 The size of data is exceeded for the user

0x71 The portion of data is exceeded for user

0x72

0xF5 Duplicate template 0xFA Timeout by the FP Engine 0xFB Command mismatch between

0xFC Received packet length error 0xFD ACK time-out

Failed capturing feature points of

fingerprint

Communication with main Controller

and Host through serial port failed

size defined in ExtraData

(occurs when trying to proceed without

Master registration)

The number of master exceeds 5. No

more than 5 masters can be registered

fingerprint on input window

previous fingerprint. Occurs when the

fingerprint is input continually without

taking off once.

happens

whenever searching 100 user inside for

identity (in case taking long searching

time). This value does not mean error.

Host should wait next ACK when

getting ACK with error

portion when recording the value for

host in user portion

portion when recording the value for

host in user portion

The size of user portion for host is not

set

transmitted command and received

Appendix C

M2ERROR_CHECKSUM_ERROR

M2ERROR_UNKNOWN_COMMAND

Biopointe Central User’s Manual

0xFE Checksum error 0xFF Command was not recognized

Appendix C

Keri Systems BioPointe User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Notices

INTRODUCTION

How BioPointe Central Works

Features

Style and Conventions

Icons

Terminology and Type

GETTING STARTED

System Requirements

Installing BioPointe Central

Uninstalling BioPointe Central

Database File in the Install Directory

System Overview

Basic operation

A. Log on as Default User

B. Change Default Password

To Change the Default Password:

C. Create New Application’s User

D. Create Device Table

E. Create Device User Records

F. Assign User Access Right to a BioPointe Device

G. Transfer User Records to a BioPointe Device

Advance Features

BioPointe Central Administration

“User” Profile access restriction setting

Convert the logon authentication using fingerprint

Device Management System

Device date/time setting

Device parameters setting

Device properties

Device advance properties

Upload event log records

Export uploaded event log records

Event Log Records report

Icons

To generate report

To purge log records

Log Export

User Management System

Batch download of user records to multiple devices

Batch delete of device user record from the device.

Duplicate access rights records for multiple devices

Device users’ access right cross check

User records cross check

Error log report

Setting Finger Print Scanner

Calibrate Finger Print Scanner

Modem Connection System

Device Log Management System

Card Reader Com Port Settings

Report Management System

Expiry Date Configuration

Card Data Import

Database Path Setup

Import User Information

Export User Information

User Records Filtering

Database Maintenance

Proximity Card Registration

Database Setup

Edit Database Settings,

Configure FingerPrint Scanner Type

Support Multiple Export Formats for Report

TROUBLESHOOTING

Problems and Solutions

Contacting Customer Support

Keri Systems, Inc. Customer Support

List of Log Record States

Appendix A

List of Database files

Appendix B

Log Field Table

Export User Information Table

List of Function Status and Reader Error Code

Appendix C

Constant Value Description