SERVICE ....................................................................Back Cover
™ System ................................. 28
PRODUCT RECORD
In the space below, record the date of purchase, model,
and serial number of your product. You will o nd the model and
serial number printed on an identio cation plate located inside
the washer door. Have these items of information available
whenever you contact Sears concerning your
product.
Model No.
Date of Purchase
Serial No.
Save these instructions and your sales receipt for future
reference.
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore Elite
®
product is designed and manufactured
for years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life
of your new product. Here’s what the Agreement* includes:
• Parts and labor not just for repairing defects, but to
help keep products operating properly
under normal
use. Our coverage goes well beyond the product
warranty. No deductibles, no functional failure excluded from coverage – real protection.
• Expert service by experienced service technicians
trusted in millions of homes every year.
• Unlimited service calls and nationwide service, as
as you want us, whenever you want us.
often
• “No-lemon” guarantee – replacement of your
covered
product after three separate product failures
occur within twelve months and a fourth repair is
required. Includes free delivery and installation, if
necessary, of replacement product.
• Product replacement if your covered product can’t be o xed.
• Annual Preventive Maintenance Check at your request
—no extra charge.
• Fast help by phone—phone support from a service
agent on all products to help troubleshoot problems. Think
of us as a “talking owner’s manual.”
• Power surge protection against electrical damage due
to power p uctuations.
• $300 food loss protection for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
• Service Promise: $50 if o rst attempt repair of your
covered product can’t be accomplished and product is
not usable while awaiting further repair service.
• 25% discount oç the regular price of any non-covered
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call
is all that it takes for you to schedule service. You can
call anytime day or night.
The Master Protection Agreement is a risk-free purchase.
If you cancel for any reason during the product
warranty period, we will provide a full refund, or a
prorated refund any time after the product warranty
period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply.
For prices and additional information in the U.S.A.
call 1-800-827-6655.
*Coverage in Canada varies on some items.
For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. call 1-844-553-6667, and in
Canada call 1-800-469-4663.
2
SAFETY MESSAGES
There are many important safety messages in this manual and on your appliance. Always read and obey
all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can result in property
damage and/or serious bodily harm or death.
All safety messages will follow the safety alert symbol and the word WARNING.
This word means:
Indicates a hazardous situation which, if not avoided, could result in death or serious
injury.
All safety messages will tell you what the potential hazard is, tell you how to
reduce the chance of injury, and tell you what can happen if the instructions are
not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
WARNING
To reduce the risk of o re, electric shock, or injury to
persons when using this appliance, follow basic
precautions, including the following.
• Before use, the washer must be properly installed as
described in this manual.
• Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry
cleaning solvents, or other p ammable or explosive
substances, as they give oç vapors that could
ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other
p ammable or explosive substances to the wash water.
These substances give oç vapors that could ignite
or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for two weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been used
for such a period, before using the washer, turn ON
all hot water faucets and let the water p ow from each
for several minutes. This will release any accumulated
hydrogen gas. As the gas is p ammable, do not smoke
or use an open p ame during this time.
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
• Before the washer is removed from service or
discarded, remove the door to prevent children from
climbing inside.
• Do not install or store the washer where it will be
exposed to the weather or freezing temperatures.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or
attempt any servicing other than as described in this
manual. We strongly recommend that any service be
performed by a qualio ed technician.
• See Installation Instructions for grounding requirements.
• ALWAYS follow the fabric care instructions supplied by
the garment manufacturer.
• Do not place items exposed to cooking oil in your
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a
load to catch o re.
• Use fabric softeners or products to eliminate static only
as recommended by the manufacturer.
• This washer is not designed for maritime use or for
mobile installations such as in RVs, aircraft, etc.
• Turn OFF the water faucets and unplug the washer if
the machine is to be left for an extended period of
time, such as during vacations.
• Packaging material can be dangerous for children.
There is a risk of suç ocation. Keep all packaging
from children.
• Always check the inside of the washer for foreign
objects before loading laundry. Keep the door closed
when not in use.
• WARNING: This product contains chemicals known
to the State of California to cause cancer and birth
defects or other reproductive harm. Wash hands after
handling.
3
IMPORTANT SAFETY INSTRUCTIONS
WARNING
WARNING
To reduce the risk of o re, electric shock, or injury to
persons when using this appliance, follow basic
precautions, including the following.
• Unplug the washer before cleaning to avoid the risk of
electric shock.
• Never use harsh chemicals, abrasive cleaners, or
solvents to clean the washer. They will damage
the o nish.
• Do not put oily or greasy rags or clothing on top of
the washer. These substances give oç vapors that
could ignite the materials.
• Do not wash items that are soiled with vegetable or
cooking oil. These items may contain some oil after
laundering and may catch o re.
• Disconnect this appliance from the power supply
before attempting any user maintenance. Turning the
controls to the OFF position does not disconnect this
WARNING
WARNING
• Refer to INSTALLATION INSTRUCTIONS for detailed
grounding procedures. Installation instructions are
packed in the washer for the installer’s reference. If the
washer is moved to a new location, have it checked
and reinstalled by a qualio ed service technician. Failure
to follow this warning can cause serious injury, o re,
electric shock, or death.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord. Failure to
follow this warning can cause serious injury, o re, electric
shock, or death.
• For personal safety, this appliance must be properly grounded. Failure to follow this warning can cause
serious injury, o re, electric shock, or death.
• The power cord of this appliance is equipped with a
3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
• This washer must be plugged into a 120VAC, 60Hz
grounded outlet. Failure to follow this warning can
cause serious injury, o re, electric shock, or death.
• Have the wall outlet and circuit checked by a
qualio ed electrician to make sure the outlet is properly
grounded. Failure to follow this warning can cause
serious injury, o re, electric shock, or death.
• Where a standard 2-prong wall outlet is encountered,
it is your personal responsibility and obligation to
have it replaced with a properly grounded 3-prong
wall outlet. Failure to follow this warning can cause
serious injury, o re, electric shock, or death.
• Do not install on carpet. Install the washer on a solid p oor. Failure to follow this warning can cause serious
leak damage.
• Do not remove grounding prong. Do not use an
adapter or extension cord. Plug into a grounded
3-prong outlet. Failure to follow these warnings can
cause serious injury, o re, electric shock, or death.
appliance from the power supply. Failure to follow this
warning can cause serious injury, o re, electric shock,
or death.
• Do not combine detergents, fabric softeners, and/or
other
laundry products from diç erent manufacturers
for use in a load, unless specio ed on the fabric label.
• Do not mix chlorine bleach with ammonia or acids
such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce
poisonous gas, resulting in serious injury or death.
• Do not reach into the washer while parts are moving.
Before loading, unloading, or adding items, push in the
cycle selector knob and allow the drum to coast to a
complete stop before reaching inside. Failure to follow
this warning can cause serious injury, o re, electric shock
or death.
• The washer should always be plugged into its own
individual electrical outlet which has a voltage rating
that matches the rating plate. This provides the best
performance and also prevents overloading house
wiring circuits which could cause a o re hazard from
overheated wires.
• Never unplug your washer by pulling on the power
cord. Always grip plug o rmly and pull straight out
from the outlet. Failure to follow this warning can
cause serious injury, o re, electric shock, or death.
• Immediately repair or replace all power cords that
have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage
along its length or at either end. Consult with a
qualio ed service technician. Failure to follow this
warning can cause serious injury, o re, electric shock,
or death.
• When installing or moving the washer, be careful not
to pinch, crush, or damage the power cord. Failure
to follow this warning can cause serious injury, o re,
electric shock, or death.
• The washer must be installed and electrically
grounded by a qualio ed service technician in
accordance with local codes to prevent shock hazard
and assure stability during operation.
• The washer is heavy. Two or more people may be
needed to install and move the appliance. Failure
to do so can result in damage to property or serious
bodily injury.
• Store and install the washer where it will not be
exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this
warning can cause serious leak damage.
• To reduce the risk of electric shock, do not install
the washer in humid spaces. Failure to follow this
warning can cause serious injury, o re, electric shock, or
death.
4
IMPORTANT SAFETY INSTRUCTIONS
WARNING: RISK TO CHILDREN
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children. As children grow, teach them the
proper, safe use of all appliances. Failure to comply with
these warnings could result in serious personal injury.
• Destroy the carton, plastic bag, and other packing
materials after the washer is unpacked. Children
might use them for play. Cartons covered with rugs,
bedspreads, or plastic sheets can become airtight
chambers. Failure to comply with these warnings could
result in serious personal injury.
WARNING
GROUNDING REQUIREMENTS
IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY
WARNING
Improper connection of the equipment-grounding
conductor can result in risk of electric shock. Check
with a qualio ed electrician or service technician
if you are in doubt as to whether the appliance
is properly grounded. Do not modify the plug
provided with the appliance. If it does not o t the
outlet, have a proper outlet installed by a qualio ed
electrician. Failure to follow these warnings can
cause serious injury, o re, electric shock, or death.
• Keep laundry products out of children’s reach. To
prevent personal injury, observe all warnings on
product labels. Failure to comply with these warnings
could result in serious personal injury.
• Before your washer is removed from service or
discarded, remove the door to the washing compartment
to avoid the danger of children or small animals
getting trapped inside. Failure to do so can result in
serious personal injury or death.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least
resistance for electric current. This appliance is equipped
with a cord having an equipment-grounding conductor
and grounding plug. The plug must be plugged into
an appropriate outlet that is properly installed and
grounded in accordance with all local codes
and ordinances.
3-prong
grounding type
wall receptacle
3-prong
grounding
plug
Ensure proper
ground exists
before use.
5
FEATURES AND BENEFITS
KEY PARTS AND COMPONENTS
A
DETERGENT DISPENSER
There are four compartments. One each for prewash,
main wash, liquid bleach, and liquid fabric softener.
B
CONTROL PANEL WITH LED DISPLAY
The easy-to-read LED display shows cycle options,
settings, cycle status, and estimated time remaining during
operation.
NOTE: Sensors in the washer automatically detect the
size of the wash load to optimize washing time, based
on the selected cycle and options.
DIRECT-DRIVE MOTOR
C
The direct-drive motor provides improved performance
and reliability while increasing energy eè ciency.
(Motor is not visible.)
D
LARGE-CAPACITY STAINLESS STEEL DRUM
The ultra-large stainless steel drum oç ers extreme
durability and is tilted to improve eè ciency and allow
easier access for large items.
EASY-ACCESS LOCKING DOOR
E
The extra-large door locks during operation. The door
will not open until it is safe to do so.
F
FILTER ACCESS PANEL
Provides easy access to the drain pump o lter, which allows
you to clean the o lter or retrieve lost items without a
service call.
LEVELING FEET
G
Four leveling feet (two in the front and two in the back)
adjust to improve washer stability on uneven p oors. Feet
are adjusted and locked in place using the adjusting
wrench included with the washer.
HIGH-EFFICIENCY STEAM CYCLES
H
During high-eè ciency steam cycles, hot steam interacts
with fabrics to help remove tough stains.
DOOR MAGNET
I
Safely and conveniently keeps the door ajar. There are two
door closed positions, fully closed and slightly ajar. In the
latter position, the door is only closed to the door magnet to
keep the door slightly open when the washer is not in use.
This will promote air circulation and allow the interior of the
machine to dry. To use this feature, close the door just until it
contacts the door magnet.
Included Accessories
E
A
C
I
F
G
Cold and Hot Water Inlets
Power
Cord
Drain
Hose
Rear of Washer
Shipping Bolts/Retainers (4)
NOTE: Bolts/Retainers MUST be removed prior to
operation. Keep for future use.
B
H
D
Non-skid padsCaps (4)
Wrench (for removing
shipping bolts and
adjusting and locking
leveling feet)
Wrench appearance may vary.
(for securing
(for covering shipping bolt holes)
Tie Strap
drain hose)
Elbow Bracket
(for securing
drain hose)
Optional Accessories
Hot and Cold Water Hoses
Pedestal
51042 (White)
51043 (Metallic Silver)
Drain Hose Extension
P/N 5215ER2002K
Stacking kit (For dryer)
D26 17013 (Chrome Look)
6
INSTALLATION REQUIREMENTS
KEY DIMENSIONS AND SPECIFICATIONS
Description Front-Loading Washer
Electrical Requirements 120 VAC, 60Hz
Max. Water Pressure 20–120 psi (138–827 kPa)
Dimensions 29 in. (W) X 32 in. (D) X 40
3
/4 in. (H), 58 1/16 in. (D, with door open)
73.7 cm (W) X 81.2 cm (D) X 103.5 cm (H), 147.7 cm (D, with door open)
Net Weight 227 lbs (103 kg)
Max. Spin Speed 1,300 RPM
CHOOSE THE PROPER LOCATIONCLEARANCES
1
/
WARNING
Allow at least 26
the washer to open the door.
16 in. (66.5 cm) in front of
• This washer is heavy. Two or more people are required
when moving and unpacking the washer. Failure to do so
may result in damage to property or serious bodily harm.
• Store and install the washer where it will not be
1
/
26
16 in.
(66.5 cm)
exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this
warning can cause serious injury, o re, electric shock,
or death.
• Properly ground the washer to conform with all
electric governing codes and ordinances. Failure
to follow this warning can cause serious injury, o re,
electric shock, or death.
• To reduce the risk of electric shock, do not install the
washer in humid spaces. Failure to follow this warning
can cause serious injury, o re, electric shock, or death.
• To ensure proper air p ow, do not block the large
opening on the bottom of the washer with carpeting
or other materials.
• Do not remove the ground prong. Do not use an
adapter or extension cord. Plug into a grounded
3-prong outlet. Failure to follow this warning can cause
serious injury, o re, electric shock, or death.
NOTE: Installing the washer in a humid space, or
installing or storing the washer where it will be exposed
To ensure suè cient clearance for water lines and airp ow,
allow minimum clearances of at least 1 in. (2.5 cm) at the
sides and 4 in. (10 cm) behind the unit. Be sure to allow
for wall, door, or p oor moldings that may increase the
required clearances.
32 in
(81.2 cm)
1
/
16 in
58
(147.7 cm)
to the weather or freezing temperatures, may result in
rust or other damage that is not covered by the product
warranty.
Power Outlet
• The power outlet must be within 60 in. (1.5 m) of either
side of the washer.
• The appliance and outlet must be positioned so that
the plug is easily accessible.
• Do not overload the outlet with more than
one appliance.
• The outlet must be grounded in accordance with
current wiring electric codes and regulations.
• Time-delay fuse or circuit breaker is recommended.
NOTE: It is the personal responsibility and obligation of
the product owner to have a proper outlet installed by a
qualio ed service technician.
FLOORING
• To minimize noise and vibration, the washer MUST be
installed on a solidly constructed p oor. See the NOTE
at right.
• Allowable slope under the entire washer is a maximum
1 in. diç erence from side to side or from front to back.
• Installing on carpeting and soft tile surfaces is not
recommended.
• Never install the washer on a platform or weakly
supported structure.
1 in.
(2.5 cm)
NOTE: The p oor must be strong and rigid enough to
support the weight of the washer, when fully loaded,
without p exing or bouncing. If your p oor has too much p ex, reinforce it to make it more rigid. A p oor that is
adequate for a top-loading washer may not be rigid
enough for a front loading washer, due to the diç erence
in the spin speed and direction. If the p oor is not solid,
your washer may vibrate and you may hear and feel
the vibration throughout your house.
7
29 in
(73.7 cm)
(10 cm)
1 in.
(2.5 cm)
4 in
INSTALLATION INSTRUCTIONS
UNPACKING AND REMOVING SHIPPING BOLTS
When removing the washer from the carton base, be sure
to remove the foam drum support in the middle of the
carton base. See drawing below.
If you must lay the washer down to remove the base
packaging materials, always protect the side of the
washer and lay it carefully on its side. DO NOT lay the
washer on its front or back.
To prevent internal damage during transport, the washer
is equipped with four shipping bolts and plastic retainers.
IMPORTANT:
• These shipping bolts and retainers MUST NOT be
removed until just before moving the washer into its
o nal position.
• These bolts and retainers MUST be removed before
operating the washer.
• Failure to remove shipping bolts and retainers may
cause severe vibration and noise, which can lead to
permanent damage to the washer.
NOTE: The power cord is secured to the back of the
washer with a shipping bolt to help prevent operation
with shipping bolts in place.
Shipping
Bolts
Power
Cord
1. Starting with the bottom two shipping bolts, use the
wrench (included) to fully loosen all four shipping
bolts by turning them counterclockwise.
Foam Tub
Support
Carton
Base
Shipping Bolts
Hole Cap
2. Remove the bolt assemblies by wiggling them
slightly
while pulling.
3. Locate the four hole caps included in the accessory
pack and install them in the shipping bolt holes.
NOTE: Save the bolt assemblies for future use. To prevent
damage to internal components, DO NOT transport the
washer without reinstalling the shipping bolts.
8
CONNECTING THE WATER LINES
• IMPORTANT: Use new hoses when installing the
washer. Do NOT reuse old hoses.
• Water supply pressure must be between 20 psi and
psi (138–827 kPa). If the water supply pressure is more
120
than 120 psi, a pressure reducing valve must be installed.
• Periodically check the hose for cracks, leaks, and wear,
and replace the hose if necessary.
• Make sure that the water lines are not stretched,
pinched,
• The washer should never be installed or stored in a
location subject to freezing temperatures. Damage to the
water lines and internal mechanisms of the washer can
result. If the washer was exposed to freezing temperatures
prior to installation, allow it to stand at room temperature
for several hours before use and check for leaks prior
to operation.
• For optimal wash performance, the hot water temperature
should be set at 120°-135°F (48-57°C) and the cold water
at 60°F (15°C).
crushed, or kinked.
INSTALLATION INSTRUCTIONS
3. Always run a gallon or two of water through each
inlet hose to p ush dirt, scale and other debris out
of the water lines. Doing so will help prevent future
problems with clogged o lter screens, and will also
allow you to verify which hose is hot and which
is cold.
Rubber Seal
Water Hose
(to water inlet
on washer)
Rubber Seal
Water Hose
(to tap)
1. Inspect the threaded o tting on each hose and make
sure there is a rubber seal in place in both ends.
Water Faucet
Hot
Cold
Water
Inlet
WARNING:
Do not overtighten the hoses. Overtightening
Hot
Water
Water
Inlet
Inlet
can damage the valves resulting in leaking and property
damage.
4. Attach the (red) hot water line to the hot water inlet on
the back of the washer. Attach the (blue) cold water line
to the cold water inlet on the back of the washer.
Tighten the o ttings securely.
NOTE: When installing the hoses onto the water
inlet valves, be careful not to cross-thread the hose
o ttings. DO NOT overtighten the hoses; this could cause
damage to internal components, the valve or the hose
gasket. Overtightening could result in property damage
from leaks.
2. Connect the water supply hoses to the HOT and
COLD water faucets tightly by hand and then tighten
another ï turn with pliers.
9
INSTALLATION INSTRUCTIONS
CONNECTING THE DRAIN HOSE
• The drain hose should always be properly secured.
Failure to properly secure the drain hose can result in
p ooding and property damage.
• Do not install the end of the drain hose higher than 96
in.
(243.8 cm) above the bottom of the washer.
• The drain must be installed in accordance with any
applicable local codes and regulations.
• Make sure that the drain hose is not stretched, pinched,
crushed, or kinked.
NOTE:
A drain hose extension kit is
available if the drain hose is not
Drain Hose Extension
long enough. Do not extend the
drain hose more than 6 feet, as
this will cause poor draining,
which will result in poor wash
P/N 5215ER2002K
and spin performance.
Option 1: Standpipe
Option 2: Laundry Tub
Utility Sink
Elbow
Bracket
Tie Strap
Drain Hose
The elbow bracket should be installed near the end of
the drain hose. Hang the end of the drain hose over the
side of the utility sink. Use a tie strap to secure the drain
hose in place.
Option 3: Floor Drain
Elbow
Bracket
Tie
Strap
Drain Hose
Install the end of the drain hose into the elbow bracket.
Do not extend the drain hose more than 4 inches past the
end of the elbow bracket. Use a tie strap to secure the
drain hose in place.
NOTE:
• Total height of the hose end should not exceed 96 in.
(243.8 cm) from the bottom of the washer.
• The drain hose should be inserted no more than 8–12
inches into the standpipe. Inserting more than 8-12
inches can cause mold or microorganisms to spread to
the inside of the washer.
If the water valves and drain
are built into the wall, fasten the
drain hose to one of the water
hoses with the tie strap (ribbed
side on inside).
Drain Hose
Floor Drain
Insert the end of the drain hose into the p oor drain.
If possible, secure the hose to prevent it from moving or
coming out of the drain.
CONNECTING TO THE POWER SUPPLY
Washer should be plugged into a 120-VAC, 60-Hz
grounded 3-prong outlet. Plug in the washer.
Tie Strap
10
LEVELING THE WASHER
The drum of your new washer spins at very high speeds.
To minimize vibration, noise, and unwanted movement,
the p oor must be a level, solid surface.
NOTE: Adjust the leveling feet only as far as necessary to
level the washer. Extending the leveling feet more than
necessary can cause the washer to vibrate.
NOTE: Before installing the washer, make
sure that the p oor is clean, dry and free of
dust, dirt, water and oils so the washer feet
cannot slide easily. Leveling feet that
move or slide on the p oor can contribute
to excess vibration and noise due to
poor contact with the p oor. See
INSTALLATION OF NON-SKID PADS
for more information.
NOTE: If a drip pan must be used, make sure to follow the
instructions provided with the drip pan and make sure the
leveling feet are adjusted for o rm and even contact with
the pan. Use of drip pans and failure to properly level the
machine may result in increased vibration and noise
during operation.
All four leveling feet must rest solidly on the p oor. Rock
the washer from corner to corner to make sure that all
four leveling feet are in o rm and even contact with the p oor.
Level
INSTALLATION INSTRUCTIONS
Tighten all 4 lock nuts
securely using the
wrench.
3. Once the washer is level from side to side and front to
back, use the adjusting wrench to tighten all four lock
nuts securely to prevent the legs from getting out of
adjustment during operation. Make sure that all four
leveling feet are in o rm contact with the p oor.
NOTE: To make sure that the washer is properly level, run
the washer with a test load: place a medium-sized load
of laundry in the machine. Then, press POWER, select
RINSE & SPIN, and press the START/PAUSE button.
See the following sections for additional information on
cycle selection and operation. Verify that the washer does
not rock or vibrate excessively during the spin cycle. If the
washer vibrates or shakes, adjust the leveling feet, while
the washer is spinning, until the vibrations are reduced.
Leveling Feet
Leveling Feet
1. Position the washer in its o nal location, taking special
care not to pinch, strain, or crush the water and drain
lines. Place a level across the top of the washer.
RaiseLower
2. Loosen the locknuts on all four leveling feet with
the wrench
until you can adjust the feet (wrench
appearance may vary). Use the wrench to turn the feet
clockwise to raise the washer, and counterclockwise
to lower the washer. Using a level, adjust the feet until
the washer is level from side to side and front to back.
Make sure that all four feet are in o rm contact with the p oor.
NOTE: If you are installing the washer on the optional
pedestal, the washer leveling feet should be fully retracted.
Use the leveling feet on the pedestal to level the washer.
INSTALLATION OF NON-SKID PADS
(optional)
Some p oor surfaces are too slippery to prevent the
washer from moving on the p oor during heavily
unbalanced loads. While it is normal for an occasional
load to be out of balance, excess noise and vibration can
result from the washer moving out of position. If these
conditions are encountered, follow the instructions below
for installation of the non-skid pads. These pads will help
prevent the washer from moving during heavy, out of
balance conditions, thereby reducing noise and vibration.
NOTE: The non-skid pads are included in the installation
packet
Non-skid pads
This side up
6WLFNDGKHVLYHVLGHWRpRRU
Remove backing
Place the pads under both front feet.
11
HOW TO USE
To reduce the risk of o re, electric shock, or injury to persons, read and follow this
WARNING:
entire Use & Care Guide, including the Important Safety Instructions, before operating this washer.
CONTROL PANEL FEATURES
A
A
POWER (ON/OFF) BUTTON
Press to turn the washer ON or OFF.
NOTE: Pressing the POWER button during a
cycle will cancel that cycle and any load
settings will be lost. The door will unlock after a
brief pause, unless the water level or
temperature is too high.
B
CYCLE SELECTOR KNOB
Turn this knob to select the desired cycle. Once the
desired cycle has been selected, the standard presets
will appear in the display. These settings can be
adjusted using the cycle setting buttons anytime
before starting the cycle.
C
START/PAUSE BUTTON
Press this button to start the selected cycle.
If the washer is running, use this button to pause
the cycle without losing the current settings.
NOTE: If you do not press the START/PAUSE
button within four minutes of selecting a cycle,
the washer automatically turns OFF.
B
F
C
D
CYCLE MODIFIER BUTTONS
Use these buttons to adjust the settings for the
selected cycle. The settings light up above the
buttons to show the current selection.
E
SPECIAL CYCLE AND OPTION BUTTONS
These buttons are used to activate special cycles
or options.
F
TIME AND STATUS DISPLAY
The display shows the cycle status, door lock
status and estimated time remaining.
STEAM TREAT BUTTON
G
Select the STEAM TREAT button to add steam to
the selected cycle for added cleaning power.
NOTE: The steam option is not available on all
cycles.
SMART FEATURES
H
The Remote Start and Smart Grid features allow you to
control your washer remotely with a smart phone and
to lower energy costs by avoiding peak usage times,
respectively. See page 22 in this guide and the booklet
shipped with your washer for more information.
G
E
D
H
NOTE: To protect your clothing, not all settings are available on all cycle selections.
12
OPERATING THE WASHER
HOW TO USE
SORT LAUNDRY AND LOAD WASHER
1
Sort laundry by fabric type, soil level, color and load size,
as needed. Open the door and load selected items into the
washer
TURN ON THE WASHER
2
Press the POWER button to turn ON the washer. The lights
around the cycle selector knob will illuminate and a chime
will sound.
SELECT A CYCLE
3
Turn the cycle selector knob in either direction to select the
desired cycle. The preset Wash Temperature, Spin Speed, Soil
Level, and Option settings for that cycle will be shown.
SELECT CYCLE MODIFIERS
4
Default settings for the selected cycle can now be changed if
desired. Use the cycle modio er buttons.
NOTE: To protect your fabrics, not all modio ers are available
on all cycles.
.
SELECT CYCLE OPTIONS
5
Cycle options can be added using the option buttons.
NOTE: Not all options are available on all cycles. A diç erent
chime will sound and the LED will not come on if the selection is not allowed.
ADD DETERGENT
6
Add High-Eè ciency (HE) detergent to the detergent
dispenser drawer. For proper wash performance, always
measure the detergent using the mesure provided by the
detergent manufacturer.
BEGIN CYCLE
7
Press the START/PAUSE button to begin the cycle. The door
will lock, and the washer will briep y tumble the load without
water to measure its weight. Once the weight of the load is
measured, the washer will begin the selected wash cycle.
Pressing the START/PAUSE button will pause the cycle and
the door will unlock.
resume the wash cycle.
Press the START/PAUSE button again to
13
HOW TO USE
CYCLE GUIDE
The cycle guide below shows the default settings, available options and recommended fabric types
for each cycle. Allowable modio er adjustments are shown below the default setting for each cycle.
Specially
designed to
clean and
thoroughly
rinse kids
wear.
Heavily
soiled hard
and thick
items such
as jeans and
construction
work wear.
Display
Time
(Min.)
27-97YesYes
60-115YesYes
52-77YesYes
45-68NoYes
45-68YesYes
63-94YesYes
78-122YesYes
Load
Sensing
Was h
Option
Was h
Tem p.
WarmHighNormal
Hot
Cold
Tap Cold
WarmExtra High Heavy
Hot
Cold
Tap Cold
HotHighNormal
War m
Cold
Tap Cold
WarmMediumNormal
Hot
Cold
Tap Cold
WarmHighNormal
Hot
Cold
Tap Cold
HotHighHeavy
War m
Cold
Tap Cold
Spin
Speed
Extra High
Medium
Low
No Spin
High
Medium
Low
No Spin
Extra High
Medium
Low
Low
No Spin
Medium
Low
No Spin
Extra High
Medium
Low
No Spin
High
Extra High
Medium
Low
No Spin
Soil
Level
Heavy
Light
Normal
Light
Heavy
Light
Heavy
Light
Heavy
Light
Normal
Light
Accela
Was h
Steam
Tre at
Pre-
wash
Extra
Rinse
= Available Option
= Default Setting
Delay
Stay
Fresh
Auto
Soak
Start
Energy
Saver
CERTIFIED BY NSF: NSF International (formerly the National Sanitation
Foundation), certio es that the SANITIZE cycle reduces 99.9% of bacteria on
laundry through high temperature, when used with powdered detergent.
Sanitization Performance of Residential and
Commercial, Family Sized Clothes Washers
Protocol P172
NOTE:
• To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every
cycle. A chime will sound and the LED will not light if the selection is not allowed.
• The washer automatically adjusts the wash time for the amount of laundry, water pressure, water heating time and
other operating conditions.
• These cycles use various wash motions to enhance cleaning and/or fabric care performance. The wash motions may
sound diç erent at diç erent stages of the wash cycle. This is normal.
• The recommended load size for the Sanitize cycle is 10 lbs.
• When the Accela Wash option is selected, the drum spins to rinse the clothes. To use the No Spin option, you must
deselect the Accela Wash option.
14
HOW TO USE
CYCLE GUIDE (continued)
The cycle guide below shows the default settings, available options and recommended fabric types
for each cycle. Allowable modio er adjustments are shown below the default setting for each cycle.
Cycle
Sanitize
Workout
Wear
Delicates
Small
Load
Express
Was h
Cold
Clean
Fabric or
Load Type
Heavily
soiled items
such as work
clothes,
diapers, etc.
Permanent
press,
synthetic
items.
Dress shirts,
blouses,
nylons, sheer
or lacy
garments.
Normally
soiled and
small loads.
Lightly soiled
clothing and
small loads.
Small loads
of cotton,
linen, towels,
shirts, sheets,
jeans, mixed
loads.
Display
Time
(Min.)
81-110YesYes
48-67NoYes
30-53NoYes
31-55YesYes
7-25NoYes
58-80YesYes
Load
Sens-
ing
Was h
Option
Wash
Tem p.
Extra HotHighNormal
WarmMediumNormal
Cold
Tap Cold
ColdMediumNormal
War m
Tap Cold
WarmHighNormal
Hot
Cold
Tap Cold
HotExtra HighLight
War m
Cold
Tap Cold
ColdHighNormal
Tap Cold
Spin Speed
Extra High
Medium
Low
No Spin
Low
No Spin
Low
No Spin
Extra High
Medium
Low
No Spin
High
Medium
Low
No Spin
Extra High
Medium
Low
No Spin
Soil
Level
Heavy
Light
Heavy
Light
Heavy
Light
Heavy
Light
Normal
Heavy
Light
Accela
Wash
Steam
Tre at
Pre-
wash
Extra
Rinse
= Available Option
= Default Setting
Delay
Stay
Fresh
Auto
Soak
Start
Energy
Saver
ColdHighN/A
Rinse &
Spin
Loads that
only need to
be rinsed.
7-18NoNo
CERTIFIED BY NSF: NSF International (formerly the National Sanitation
Foundation), certio es that the SANITIZE cycle reduces 99.9% of bacteria on
laundry through high temperature, when used with powdered detergent.
Extra High
Medium
Low
No Spin
Protocol P172
Sanitization Performance of Residential and
Commercial, Family Sized Clothes Washers
NOTE:
• To protect your garments, not every wash temperature, spin speed, soil level, or option is available with every
cycle. A chime will sound and the LED will not light if the selection is not allowed.
• The washer automatically adjusts the wash time for the amount of laundry, water pressure, water heating time and
other operating conditions.
• These cycles use various wash motions to enhance cleaning and/or fabric care performance. The wash motions may
sound diç erent at diç erent stages of the wash cycle. This is normal.
• The recommended load size for the Sanitize cycle is 10 lbs.
• When the Accela Wash option is selected, the drum spins to rinse the clothes. To use the No Spin option, you must
deselect the Accela Wash option.
15
HOW TO USE
SORTING WASH LOADS
Fabric Care Labels
Many articles of clothing include a fabric care label.
Using the chart below, adjust the cycle and option
selections to care for your clothing according to the
manufacturer’s recommendations.
Grouping Similar Items
For the best washing results, and to reduce the possibility of
damage to clothing, care should be taken to sort the
clothing into loads that are made up of similar items.
Mixing diç erent fabric types and/or soil levels can result
in poor wash performance, color transfer or discoloration,
fabric damage or linting. Fabrics should be sorted into
groups as described below.
Loading the Washer
• Check all pockets to make sure that they are empty.
Items such as clips, matches, pens, coins, and keys can
damage both your washer and your clothes.
• Close zippers, hooks, and drawstrings to prevent these
items from snagging or tangling on other clothes.
• Pretreat heavily stained areas for best results.
• Combine large and small items in a load. Load large
items o rst.
• Large items should not be more than half of the total
wash load.
• The drum should not be tightly packed with items. The
door of the washer should close easily.
• To prevent an out-of-balance load, do not wash
single items. Add one or two similar items to the load.
Large, bulky items, such as a blanket, comforter, or
bedspread, should be washed individually.
• Do not wash or spin waterproof items, such as rain
coats, sleeping bags, etc.
• When unloading the washer, check under the door seal
for small items.
NOTE: Make sure that the door seal area is clear when
closing the door. Overloading the washer can cause items
to get caught between the door and the seal. This can
damage both the items and the seal.
Colors
Sort articles by color. Wash dark clothes together in a
separate load from light colors or whites. Mixing dark
clothes with light clothes can result in dye transfer or
discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly
soiled clothing in the same load with heavily soiled
clothing could result in poor wash performance for the
lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavier or
sturdier fabric types. Washing delicates in a load with
heavy fabrics can result in damage to the more delicate
fabrics. Washing heavier fabrics in a delicate load can
result in poor wash performance for the heavier fabrics
and possible damage to the delicates.
Lint Type
Some fabrics attract and bind lint to them while others
give oç lint in the laundry process. Avoid mixing these
lint collectors and lint producers in the same load. Mixing
these fabrics will result in pilling and linting on the lint
collectors. (For example, lint collector – knit sweater; lint
producer – terrycloth towels.)
• DO NOT OVERLOAD THE DRUM
• MAKE SURE CLOTHING IS NOT
CAUGHT IN THE DOOR GASKET
Sort Laundry...
by Colors
Whites
Lights
Darks
by Soil
Heavy
Normal
Light
by Fabric
Delicates
Easy Care
Sturdy
by Lint
Lint Producer
Lint Collector
16
HOW TO USE
ABOUT THE DISPENSER DRAWER
The automatic dispenser consists of four compartments
which hold:
• Liquid chlorine bleach.
• Liquid fabric softener.
• Liquid or powdered detergent for prewash.
• Liquid or powdered detergent and color-safe bleach
for main wash.
Pre-Wash Detergent Compartment
Add liquid or powdered detergent to this compartment
when using the Pre-Wash option. Always use HighEè ciency (HE) detergent with your washing machine.
The amount of detergent added for the Pre-Wash
option should be
main wash cycle. For example, if the main wash cycle
requires ½ measure of detergent, add ¼ measure to the
Pre-Wash compartment.
NOTE: If using liquid detergent for the main wash when
using the Pre-Wash option, the liquid detergent cup
accessory must be used in the main wash dispenser. This
will prevent the main wash liquid detergent from being
dispensed immediately.
½ the amount recommended for the
Liquid Chlorine
Bleach
Compartment
Main Wash Detergent
Compartment
Liquid Fabric
Softener
Compartment
Liquid
Detergent
Cup
Prewash
Detergent
Compartment
Liquid Bleach Compartment
This compartment holds liquid chlorine bleach, which is
dispensed automatically at the proper time during the
wash cycle.
• Do not add powdered or liquid color-safe bleach to
compartment. The bleach compartment is designed
this
to dispense liquid chlorine bleach only. Powdered or
liquid color-safe bleach will not dispense properly.
• Always follow the manufacturer’s recommendations
when adding bleach. Do not exceed the maximum o ll
line since this can cause the bleach to be dispensed
immediately, causing damage to fabrics. Using too much
bleach can damage fabrics.
• Never pour undiluted liquid chlorine bleach directly
onto the load or into the drum. Fabric damage can occur.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main
wash cycle. The detergent is added to the load at the
beginning of the cycle. Always use High-Eè ciency (HE)
detergent with your washing machine. Either powdered
or liquid detergent may be used.
Never exceed the manufacturer’s recommendations
when adding detergent. Using too much detergent can
result in detergent buildup in clothing and the washer.
NOTE: Liquid or powdered color-safe bleach may be
added to the main wash compartment with detergent of
the same type. DO NOT add liquid or powdered
color-safe bleach to the bleach dispenser. DO NOT mix
liquid and powdered cleaning agents within the same
compartment.
Fabric Softener Compartment
This compartment holds liquid fabric softener, which is
automatically dispensed during the o nal rinse cycle.
Never exceed the manufacturer’s recommendations when
adding softener. Using too much fabric softener can result
in buildup in clothing and the washer. Either powdered or
liquid fabric softener may be used.
• Always follow the manufacturer’s recommendations
adding fabric softener. Do not exceed the
when
maximum o ll line. Using too much fabric softener may
stain clothes.
• Dilute concentrated fabric softeners with warm water.
Do not exceed the maximum o ll line.
• Never pour fabric softener directly onto the load or
the drum.
into
17
HOW TO USE
DETERGENT AND DISPENSER USE
A Word About Detergents
High-Eè ciency (HE) detergents produce fewer suds,
dissolve more eè ciently to improve washing and rinsing
performance, and help to keep the interior of your
washer clean. Using detergent that is not HE may cause
oversudsing and unsatisfactory performance which
could result in error codes, cycle failure, and
machine damage.
Maximum
Normal Load Amount
Liquid
Detergent
For proper wash performance, always measure the
detergent using the measuring device provided by
the detergent manufacturer.
The normal amount of HE detergent needed, for average
loads, is less than ½ of the recommended maximum.
Use less detergent for soft water, light soil or smaller
loads. Never use more than the maximum amount
recommended by the detergent manufacturer.
Powdered
Detergent
Filling the Dispenser
To add detergent, bleach, and fabric softener to the
automatic dispenser:
1
Open the dispenser drawer.
2
Load the laundry products into the
appropriate compartments.
Close the drawer before starting the cycle.
3
NOTE: It is normal for a small amount of water to
remain in the bleach and softener compartments at the
end of the cycle.
IMPORTANT: Do not place or store laundry products,
such as detergent, bleach, or liquid fabric softener, on top
of your washer or dryer. Wipe up any spills immediately.
These products can damage the o nish and controls.
Designed to use only
High-Eè ciency (HE) detergent
IMPORTANT: Your washing machine is designed for use
with only High-Eè ciency (HE) detergents. HE detergents
are formulated specio cally for front-load washers and
contain suds-reducing agents. Always look for the HE
symbol when purchasing detergent.
IMPORTANT: Not all detergents are the same. Pay
careful attention to the amount of detergent used to
avoid oversudsing, poor rinsing and detergent buildup in
clothing, and residue buildup that can contribute to odors
in the machine. NEVER use a cup or scoop other than the
one supplied by the manufacturer of the detergent you
are using. Never use more than the maximum amount of
detergent recommended by the manufacturer.
Always measure the detergent amount. While HE
detergents are designed for this type of washing
machine, be careful when measuring the detergent. For
most normal loads, no more than
scoop of HE detergent should be used.
NOTE: Extra care must be exercised when using 2X and
3X concentrated detergents because even a little bit extra
can contribute to the problems mentioned above.
NOTE: Detergents designated as HE compatible may not
provide optimal results.
¼ to ½ of cap or
18
HOW TO USE
TIME AND STATUS DISPLAY
The time and status display shows the estimated time remaining, cycle progress, and door lock status.
C
B
AC
ESTIMATED TIME REMAINING
When the START/PAUSE button is pressed, the
washer will automatically detect the load size for
cycles that use load sensing. The control will then
optimize the wash and rinse times, based on the selected cycle, modio ers and options. When the load
size has been determined, the display will change
from dashes (- - -) to the estimated time for that
cycle. For non-load sensing cycles, the estimated
time will display when the cycle is selected.
NOTE:
• The time shown is only an estimate. For example,
the time displayed may pause for a period of time
while the machine is heating the water or balancing
the load. Under certain conditions, the machine can
pause for extended periods of time.
• Estimated time is based on normal operating
conditions. Several external factors (load size, room
temperature, incoming water temperature, etc.) also
aç ect the length of estimated time vs. actual time.
LOAD-SENSING INDICATOR
B
At the beginning of cycles that use the load sensing
feature, the LOAD SENSING light will blink while the
load size is being measured. Once the size has been
determined, the control adjusts the cycle for
optimum performance. Estimated time remaining will
not display until the load size has been determined,
and may be diç erent for each load.
CYCLE STATUS INDICATOR
These status LEDs illuminate to indicate which
stage of the cycle is currently running. A blinking
light indicates the active stage of the cycle. When
that stage is complete, the light will remain steady.
D
DOOR LOCK INDICATOR
Indicates that the door is locked. The washer door
will lock while the washer is operating. The door can
be unlocked by pressing START/PAUSE to pause
the washer.
NOTE:
• If the temperature in the washer is too high, the
door cannot be unlocked until the washer
has cooled.
• If the water level is too high, the door will not
unlock. To drain the water, press POWER, then press
the SPIN SPEED button without selecting a cycle.
Press START/PAUSE and the water will drain and
the clothes will spin out. Do not try to force the door
open, as this will damage the door.
D
A
19
HOW TO USE
CYCLE MODIFIER BUTTONS
Each cycle has default settings that are selected
automatically. You may also customize these settings
using the cycle modio er buttons. Press the button for the
desired modio er until the indicator light for the desired
value is lit. The washer automatically adjusts the water
level for the type and size of wash load for best results
and maximum eè ciency. Due to the high-eè ciency
nature of this product, water levels may be much lower
than expected. This is normal operation and cleaning/
rinsing performance will not be compromised.
NOTE: To protect your garments, not every wash
temperature, spin speed, soil level, or option is available
with every cycle. A chime will sound and the LED will not
light if a selection is not allowed.
A
A
WASH TEMP
Wash Temp selects the wash and rinse temperature
combination for the selected cycle. Press the Wash
Temp button until the indicator light for the desired
setting is lit.
• Your washer features a heating element to boost
the hot water temperature for Extra Hot settings.
This provides improved wash performance at
normal water heater settings.
• Select the water temperature suitable for the type
of load you are washing. Follow the garment fabric
care labels for best results.
• Cold rinses use less energy. The actual rinse
temperature depends on the temperature of the
cold water at the faucet.
• Cold water is used for all rinse cycles.
B
CD
B
SPIN SPEED
Higher spin speeds extract more water from clothes,
reducing drying time and saving energy.
Press the SPIN SPEED button until the desired speed
is selected. Some fabrics, such as delicates, require
a slower spin speed. To protect your clothing, not all
spin speeds are available for all cycles.
The Drain & Spin cycle:
1. Press the POWER button to turn ON the washer.
2. Press the SPIN SPEED button to select the desired
spin speed. For drain only, select the
NO SPIN option.
3. Press the START/PAUSE button. The water will
drain and the clothes will tumble before
the spin routine begins.
C
SOIL LEVEL
Adjusting the soil level setting will modify the cycle
to allow more time for heavily soiled clothes or less
time for lightly soiled clothes. Press the SOIL LEVEL
button until the desired soil level is selected.
CHIME
D
Press repeatedly to adjust the volume of the chime
and keypad tones. You may turn the end-of-cycle
chime and keypad tones ON or OFF with the CHIME
button.
20
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