Kenmore ULTRASOFT 250 625.38826, ULTRASOFT 250 625.38827, UltraSoft 250, 625.388260, UltraSoft 275 Owner's Manual

...

Download

OWNER'S

MANUAL

MODEL NOS.

UltraSoft 250

625.388260

UltraSoft 275

625.388270

Caution:

Read and Follow

All Safety Rules and Operating Instructions

Before First Use of

This Product.

If you have questions when installing, operating or main- taining your softener, and when setting the timer, call

this toll-free number...

1-800-426-9345

www.KenmoreWater.com

SAVE THIS MANUAL

Water Softeners

with Deluxe Valve

• Warranty

• Start Up / Setting Timer

• How It Works

• Care Of

• Specifications

• Repair Parts

Use the plastic bag and tie provided, to hang manuals

nearby the softener for future reference.

I Sears, Roebuck and 3333 IL 60179 USA I

Co.,

Beverly Road,

Hoffman

Estates,

PRINTED IN US A 7259024 (Rev. A 4/3/03)

JJJJJJJJJJ_JJJ_J, _JJJJJ_JJJJJJJJJ_

JJJJJJJJJ_JJJJJ_J JJJ_JJJJJJ_JJJJ JJ_JJ_JJJJJ_JJJ_ JJJJJJJJJJ_J_J_JJ JJ_JJ_JJJJ_J_JJJJ J_JJJJJJJJJJ_JJJ

_JJ_JJ_JJJJ_J_JJ _JJJ_JJJJ_JJJJ_

JJJJJJ_JJJ_JJJJJJ JJJJJJJJ_JJJ_J_JJ JJJJJ_JJ_JJJJJJJJ

SEARS RESIDENTIAL WATER SOFTENER

FULL ONE YEAR WARRANTY ON WATER SOFTENER

For one year from the date of purchase, when this water softener is installed and maintained in accordance with our instructions, Sears will repair, free of charge,

defects in material or workmanship in this water softener.

FULL TEN YEAR WARRANTY AGAINST LEAKS

For ten years from the date of purchase, Sears will furnish and install a new current model water softener tank or salt storage drum, free of charge, if either the tank or drum develop a leak.

TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS SERVICE CENTER THROUGHOUT THE UNITED STATES. This war-

ranty applies only while this product is in use in the United States. This warranty gives you specific legal rights, and you may have other rights which

vary from state to state.

Sears, Roebuck and Co., D/817 WA, Hoffman Estates, IL 60179

I I

If you want your water softener professionally installed, talk to your Sears Salesman. He will arrange for a

prompt, quality installation by Sears Authorized Installers.

SEARS INSTALLATION POLICY SEARS INSTALLATION WARRANTY

All installation labor arranged by Sears shall be per- formed in a neat, workmanlike manner in accor-

dance with generally accepted trade practices. Fur- ther, all installations shall comply with all local

laws, codes, regulations, and ordinances. Custom-

ers shall also be protected, during installation, by in- surance relating to Property Damage, Workman's Compensation and Public Liability.

In addition to any warranty extended to you on the Sears merchandise involved, which warranty be-

comes effective the date the merchandise is installed, should the workmanship of any Sears ar-

ranged installation prove faulty within one year, Sears will, upon notice from you, cause such faults to be corrected at no additional cost to you.

FACTS AND FIGURES TO KEEP

Fill in the blanks below and keep this book in a safe place so you always have these facts.

Water Softener Model No.± Serial Number Date Installed Water Hardness Iron Content

pH Water Pressure

Water Flow Rate

Taste And/Or Odor

Grains Per Gallon

Parts Per Million

Pounds/Square Inch

Gallons Per Minute

_ The model number is on the ra ring decal, loca ted on the rim, under the salt hole cover.

salt hole cover

rating

decal

N T

E N

JJJJJJ_JJJ_JJJ_.

JJJ_ JJJJJ_JJJ_

JJ_JJJJ_J_JJJ

_J _JJJJ_J_J _J_ JJJjjJJJ_J _J JJJ_jJJJ_J_ _J JJJ_JJ_JJ _J_JJ_JJJ_JJJ_JJ_

C. D. E.

C. D,

iWATER SOFTENER START UP PAGE NO.

Safety Guides 1-1 Check List of Step-By-Step Guides To Install 1-2

Program The _mer --:-- 1-3, 1-4 Sanitizing The Water Softener 1-5

Fill The Storage Tank With Salt .......................... 1-6

HOW YOUR WATER SOFTENER WORKS

Faceplate Timer Features

Soft Water Service and Regeneration

CARE OF YOUR WATER SOFTENER

Salt: Refilling Storage Tank / Salt Bridge Keeping The Water Softener Clean

Protect The Water Softener From Freezing

Checklist (Not Getting Soft Water)

ABOUT YOUR WATER SOFTENER

Dimensions / Specifications

2-1 to 2-3 2-4 to 2-6

3-1 3-2 3-3 3-4

4-1, 4-2

SERVICE TECH. INFORMATION

Troubleshooting ...................................... 5-1 to 5- 4

Rotary Valve Service 5-5

Water Flow Through The Softener Valve ................. 5-6 to 5-8

IREPAIR PARTS FOR WATER SOFTENER

Water Softener Complete

Brine Valve Assembly ......

Valve Assembly -

6-1, 6-2 6-3, 6- 4

6-5, 6-6

iJJJ_JJJJJJJJJJJJ_

tJJJJJJ_J_JJJJJJ_

tJJ _JJJJJJJ_J. tJJ _J_JJJJ_.

iJJJJ J_JJJJ_J= tJJ J_JJJJJJJJ.

tJJJ_J_JJJJJJJJJJ_

iJJ_JJJJJ_JJJJJ_

A. SAFETY GUIDES

• Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener.

• Your water softener will remove hardness minerals and "clear water" iron* from water, up to the limits

shown on page 4-1. It will not remove other types of iron, acids, tastes and odors, etc. It will not purify pol- luted water or make it safe to drink.

• Protect the softener and piping from freezing. Dam- age from freezing voids the softener warranty. See page 3-3.

CAUTIONS

PLEASE READ AND COMPLY WITH THE FOLLOWING GUIDES TO PREVENT DAMAGE TO THE SOFTENER

OR OTHER PROPERTY, PERSONAL INJURY, OR POSSIBLE FATAL SHOCK.

• THIS SOFTENER WORKS ON 24 VOLTS ONLY. BE SURE TO USE ONLY THE TRANSFORMER IN-

CLUDED, AND PLUG IT INTO A NOMINAL 120V, 60 CYCLE HOUSEHOLD OUTLET THAT IS GROUNDED

AND PROPERLY PROTECTED BY AN OVERCUR- RENT DEVICE SUCH AS A CIRCUIT BREAKER OR

FUSE. IF TRANSFORMER IS REPLACED, USE ONLY THE AUTHORIZED SERVICE, CLASS II, 24 VOLT, 10 VA TRANSFORMER.

• Unplug the transformer right away if the power cable should become damaged or frayed. Make re- pairs, or replace transformer, before plugging back

into the power outlet.

• Always unplug the softener from electrical power before removing outer valve covers.

• This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

* Capacity to remove clear water iron was tested in the

field by the manufacturer.

1-1

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_ii_'_!!_!i_i_ii_i SECTION 1 _i_d_J!ii_,_iii_i_'iil WATER SOFTENER START UP

B. CHECK LIST OF STEP-BY-STEP GUIDES TO INSTALL

To be sure you have done all the steps to install the

softener, read the following list. Refer to the Installa-

tion Manual, part no. 7258997, for step-by-step

guides.

Page numbers referred to are in the Installation

Manual unless otherwise noted.

_-" Is the house water flow going INTO the softener

valve INLET? Trace piping to be sure. See pages 2-4 and 2-5.

Is the plumbing bypass valve (or 3 valves) set for SERVICE? Bypass valve(s) should always re-

main in soft water service position. Position in "bypass" only if needed for softener repairs. See

FIG. 14, page 4-1 of this manual.

_," Is the valve drain hose connected the right way,

and without sharp bends or kinks that could stop or reduce water flow? See page 3-5 in the

installation manual.

INLET

Page numbers referred to are in the Installation

Manual unless otherwise noted.

_" Is the transformer plugged into an inside, al-

ways live, grounded, 120V-60Hz electrical out- let? See pages 3-8 and 3-9 in the installation

manual, and the wiring schematic on page 5-1 of this manual.

_-" Be sure to restart the water heater. See page

3-9.

plastFc

3-valve t P-_-r_. !

Bypass Valve(s)

NOTE: Codes in the state of Massachusetts require installation by a licensed plumber. For installation, use plumbing code

248-CMR of the Commonwealth of Massachusetts.

1-2

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

C. PROGRAM THE TIMER

signal light adjust_ salt level\ adjust display

_=\

R_CHARGE _ Customer Assistance

TONIGHT 1-800-426-9345

RECHARG_ ww_KeftmoreWate_co_

"=" ©

LOW

SALT

ON/OFF-HOLD button

{Recharge Tonight-Now)

UP button SELECT button

I /

DOWN button

When the transformer is plugged in, a model code, and a test number (example: k20) show in the face plate display for 4 seconds. Then, 12:00 AM and

PRESENT TIME begin to flash.

UltraSoft 250

5'- _C_ _2_ IC,UU'_ 17'7A'

pREREIqT _ME

UltraSoft 275

I 717f7 'v'

S,-33 h20 c,w

PRESENT TIME

a change in the face plate display. Repeated beeps mean the timer will not accept a change from the

button you have pressed, telling you to use another

button. For example, while setting the hardness (step 2), the beeper sounds repeatedly when the dis- play reaches I using the DOWN button, or the high- est hardness setting using the UP button.

[]SET PRESENT TIME OF DAY

Notes:

If SR - - shows in the display, press the UP_ or-

DOWN[_ button until SR29 shows for the Ultra-

Soft 250 or SR33 shows for the UltraSoft 275. Then,

press the SELECT button to set, and change to the

flashing PRESENT TIME display.

To check the model code, unplug the transformer at

the wall outlet and plug in again, if other than these

codes show, see page 5-3 to reset.

SOUND "BEEPER": A "beeper" sounds while

pressing buttons for timer set-up. One beep signals

If the words PRESENT TIME do not show in the dis- play, press the SELECTbutton (FIG. 2) until they do,

or see the previous notes.

• Press the UP / DOWN buttons to set the present time. Press UP to move the display ahead; press

DOWN to move the time backward.

If the present time is between noon and midnight, be sure PM

shows.

If the present time is between midnight and noon, be sure AM

shows.

4'58"

PRESEP+IT_ME

_71-"_,,t

I 1'_70 1

PRESENT'ME )

Each press of the UP /DOWN buttons changes the time by 1 minute. Holding the buttons in changes the time 32 minutes each second.

1-3

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

C. PROGRAM THE TIMER

_SET WATER HARDNESS NUMBER eE! SET RECHARGE (REGENERATION) TIME

• Press the SELECT button once to display 25 (flashing) and HARDNESS.

The grains per gallon (gpg) hard- ness of your water supply is on

your water analysis report. Be sure to enter water test results on

page A, for future reference.

If your water supply contains iron, compensate for it by adding to the water hardness number. For ex-

ample, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each I ppm of iron. In this example, you would use 30for your hard-

ness number.

20 gpg hardness

2 ppm iron x 5 = 10 +l.___fl0

(times) 30 HARDNESS NUMBER

• Press the UP / DOWN buttons to set your water hardness number in the display. The DOWN button

moves the display to 1. The UP button moves the display to the highest setting (see maximum setting

for your model in the specifications). Note:

Each press of the UP / DOWN button changes the display by I between I and 25. Between 25 and the

highest number, the display changes 5 at a time... 25, 30, 35, etc. Holding the UP or DOWN but-

ton in changes the display twice each second.

• Press the SELECT button to display 2:00 AM (flashing) and RECHARGE TIME.

At the 2:00 AM recharge time

setting, the softener begins re- generation (see pages 2-4 and

2-5) at 2:00 AM. This is a good time in most households because water is not being

used (see Automatic Bypass, page 2-6). If a differ- ent recharge time setting would be better for your

household, do the following.

• Press the UP / DOWN buttons to set the desired

recharge starting hour. Be sure to observe the AM- PM as you did when setting the present time of day.

Note: Each press of the UP / DOWN buttons changes the

display one hour. Holding the buttons in changes the display twice each second.

• Press the SELECT button once again, to com- plete initial programming, and RECHARGE TO-

NIGHT shows in the display.

BIB,

w, R

IF YOU NEED HELP PROGRAMMING THE TIMER, CALL TOLL FREE,

NUMBER 1 -800 -426 - 9345.

SEE PAGES 2-1, 2-2 AND 2-3 FOR OTHER FACE PLATE TIMER FEATURES.

1-4

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

D. SANITIZE THE WATER SOFTENER

Care is taken at the factory to keep your water soft- ener clean and sanitary. Materials used to make the

softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow.

However, during shipping, storage, installing and operating, bacteria could get into the softener. For

this reason, sanitizing as follows is suggested ® when installing.

_The first time you sanitize your softener, be sure

to do all steps in the installation manual, and on pages 1-2, 1-3 and 1-4 of this manual first. Note: Be certain the bypass valve is pulled out to "service" position.

_J| Lift the salt hole cover and use a pat to fill the

salt storage tank with up to 3 gallons of water.

_ Remove the bfineweU cover (FIG. 3) and pour

about 3/4 ounce, or 1 to 2 tablespoons, of com- mon 5.25%, unscented, household bleach (Clo- rox, Linco, BoPeep, White Sat, Eagle, etc.) in the

softener brinewell. Replace the brinewell cover. Press the ON/OFF-HOLD button and hold for 3

seconds to start a recharge. This first recharge does several things.

• It draws the bleach into and through the softener to sanitize it.

water,

about 3 gallon.:

• It fills the salt tank to the water level needed.

• It gets all the air out of the resin tank.

• It prepares the resin bed (see page 2-4) for ser- vice and flushes residual chlorine from the soften-

er. Notes:

This recharge takes about 2-1 / 2 or 2- 3/ 4 hours, de- pending on the salt type setting (page 1-4).

You can sanitize the softener with or without salt in the storage tank.

brinewe{I cover

about 3/4 oz.

bleach)

brinewell

q) Recommended by the Water Quality Association. On some water supplies, the water softener may need periodic

disinfecting.

1-5

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

E. FILL THE STORAGE TANK WITH SALT

Brine (salt dissolved in water) is needed for each and every regeneration. The water for makingbrine is me- tered into the salt storage tankby the softener. Howev- er, you must keep salt in the tank but it is not necessary to keep it full. In humid areas, it is best to fill the stor- age tank one quarter to one half full, and to refill it more often. Salt bridging (see page 3-1) occurs more

often when conditions are humid.

WATER SOFTENING SALT WITH IRON REMOVING ADDITIVES -- Some sahs have an additive to help the

softener handle iron in the water supply. These salts may be used if your water supply has a high iron con-

tent. It is recommended to use Sears Resin Bed Clean- er 42 - 34426, for periodic treatments to keep your resin

bed clean. This is available at your local Sears store.

Fill the tankwith NUGGET or PELLET water softener salt. DO NOT use rock salts, as they have dirt and sedi-

ments that will stop the softener from working.

Before filling, be sure the brinewell cover is in place on

the top of the brinewell. Salt storage capacity is shown on page 4-1. Be sure to set the salt monitor system

(see page 2-1).

Note: The salt monitor system, page 2-1, is calibrated

to the density of nugget or pellet water softener salt.

The monitor will not work as accurately with other types of salt including rock and solar.

If you choose Potassium Chloride (KC1) as a regener-

ant, following these suggestions will help give you

years of maintenance free service.

1) Place only one bag of KC1 in your softener at a time (the salt storage tank should contain no more than 60

pounds of KC1 at any one time).

2) A softener using KC1 should not be placed in areas with temperature fluctuations and high humidity (KC1 will harden in these environments and may make the softener inoperable).

3) Check the brine tank and brine well (black tube in salt storage tank) monthly. If hardening is present,

pour small amounts of warm water on hardened areas until they loosen.

4) If your softener does not have a KC1 salt setting you must increase your hardness setting by 25% to ensure continuous soft water as in example below.

Raw Water Hardenss

(grains per gallon)

Softener setting when

using KCI

5 gpg 7 gpg

10 gpg 13 gpg 15 gpg 19gpg

2O gpg 25 gpg

+ 25 %-

25 gpg 32 gpg

30 gpg 38 gpg

35 gpg 44 gpg

40 gpg 50 gpg

II I

brinewell

cover

bdnewell

salt

storage

tank

Sodium information: Water softeners using sodium chloride for regeneration add sodium to the water.

Persons who are on sodium restricted diets should consider the added sodium as part of their overall so- dium intake. For example, if your water supply is 15

grains hard, you would have to drink 3 quarts of soft- ened water to consume 335 milligrams of sodium.

That is equivalent to eating 2-1 / 2 slices of white bread.

Persons who are concerned about their drinkingwater should consider a Kenmore Drinking Water System

that will remove or reduce in excess of 90% of the so- dium and other drinking water contaminants.

1-6

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_iiii_i_ii_i SECTION2 _J_J_J:,_:,_] HOW YOUR WATER SOFTENER WORKS

A. FACEPLATE TIMER FEATURES

JJJJJJJJJJJJJJJJ. J_JJJJJJJJJJJ_JJJ

JJJ_JJJ_JJ_JJ_

JJ JJJJ_JJJJ_

JJ JJJJJJJ_J

JJ J_JJJJJJJJ

J_ _JJJJJJJJ_

JJ _J_JJJJJJJ_ JJ _J_JJ

JJ _JJJJJ_JJ JJJ_JJJJJJJJJJ_J_

JJJJ_JJ_JJ_JJ_JJ

• EXTRA RECHARGE

Sometimes, a manually started regeneration (recharge) may be

desired, or needed. Two exam- ples are:

- You have used more water than

usual (guests visiting) and you may run out of soft water before the next timer started regenera-

tion.

- You did not refill the softener

with salt before it was gone. After you refill with salt:

You can start a regeneration right away, or you can set the timer to

regenerate at the next 2:00 AM (or other preset recharge time). Do the following.

• RECHARGE NOW '_' _ _'_1" "

Press the ON/OFF-HOLD but- ; ton and hold until *RECHARGE, ',

Serv and Fill begin to flash in the display. Upon reaching fill, the first cycle of regeneration, the flash- ing Serv goes off and Fill is on steady. RECHARGE

continues to flash. This regeneration will last for about 2 hours. After the 2 hours, you will have soft water again.

*Note:

If the CLEAN feature is set to ON, a cleaning back- wash (CLEAN and Bkwsh or Rinse flashes in the dis-

play, along with the minutes of the clean cycle re- maining) precedes the recharge.

• RECHARGE TONIGHT i /.uo / Press and release (do not hold) the _,_ _o.,o.

ON / OFF-HOLD button. RE- CHARGE TONIGHT flashes in the display, and the softener begins regeneration at the next preset re-

charge time. Press and release the ON/OFF-HOLD button once more if you decide to cancel the regen-

eration, and RECHARGE TONIGHZ

• SALT MONITOR SYSTEM

The face plate timer has a low salt monitor with an

indicator light to remind you to refill the storage tank with salt. To set this monitor system:

_Lift the salt hole cover and level the salt in the

storage tank.

The salt level decal, on the brineweU inside the tank, has numbers from 0 to 8 (see drawing be- low). Observe the number the leveled salt is at

or closest to.

_I Now, press the SALT LEVEL ADJUST button

until black bars display up to the salt level num-

ber. For example, the pictures below show the

salt level at 6.

_ Finally, set the level you want the low salt indi-

cator light to come on. Press the SIGNAL LIGHT ADJUST button until a (÷) shows opposite this

number. In the example below, the light will come on when the stored salt drops to level 2. At level 2, the storage tank is about 1/3 full. This is the lowest you should allow the stored salt level to drop to (see note on page 1-6).

_ If you wish to turn the salt monitor off, press the

SIGNAL LIGHT ADJUST button until OFF shows above.

Note: Your salt monitor is an estimate of your salt level; ac-

curacy depends on the type of salt used and other regeneration characteristics.

salt

level

LEVEL u_V_

bars, salt SALT

level LEVEL 8

11116

brinewell

decal _ 3

12_

_13($

RECI_ARGE

TONIGHT

RECHARGE

NOW

indicator light LOW

SALT

2-1

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

A. FACEPLATE TIMER FEATURES

_1_OPTIONAL SETTINGS - SALT EFFICIENCY, CLEAN FEATURE, CLEAN FEATURE MINUTES, MAXIMUM DAYS BETWEEN REGENERA- TIONS and 12 / 24 HOUR CLOCK:

1. To set any of the following options, press and hold

SELECT for 3 seconds until 000 shows in the display. Then press once until the SALT EFFICIENCY dis- play shows. Use the UP / Down buttons to change the ON / OFF displays.

OFF

_SALTEFFICIENCY'O When this feature is ON, the unit will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher, which will

reduce the softeners salt usage. (May recharge more often using smaller salt dosage and less water).

2. Press SELECT again to show the CLEAN display.

UFF

_CLEAN: This feature is beneficial on water sup- plies containing iron and/or high amounts of sedi- ments (sand, silt, dirt, etc.). When set to ON, a back- wash and fast rinse cycle will occur first, preceeding the normal regeneration sequence (see page 2-4). This provides extra cleaning of the resin bed before it is regenerated with the salt brine. To conserve wa- ter, if your water supply does not contain iron or sediments, be sure this feature is set to OFF.

3. Press SELECT again until the CLEAN TIME dis- play shows.

_es example: time set to 3 minutes

_CLEANfeature minutes: If you are using this fea- ture, the length of the extra backwash cycle auto- matically sets to 7 (9minutes on UltraSoft 250) min- utes. However, you can adjust this time from I to 15

minutes in length. To change this cycle time, use the

UP button to increase the time, or the DOWN button to shorten the time. If no change is desired, continue

below.

2-2

4. Press SELECT again to show the following RE-

CHARGE display.

RECHARG£ _t

default display

example: set to 4 days maxi- mum between regenerations

_Maximum days between regenerations: The face-

plate timer automatically controls regeneration fre-

quency (see page 2-5). This provides the greatest

operating efficiency, and under most conditions this

feature will be left in its default mode. However, you can modify this feature if you want to force a regeneration every set number of days. For exam- ple, if your water supply contains iron and you want the softener to regenerate at least once every

few days to keep the resin bed clean, set the display

as typically shown above. Setting is available from

1 to 15 days by using the UP and DOWN buttons.

5. Press SELECT to show the 12 HOUR display.

_12 or 24 hour clock: All time

displays are shown in standard

clock time (1 to 12 PM; and 1 to

12 AM) at the 12 hr default set-

ting. If military time displays are

desired, set to 24 hr by pressing

the UP button.

I J

riME

6. Press SELECT to return to the present time dis-

play.

WATER FLOW THROUGH THE SOFTENER

If soft water is in use, the water

flow bars continually scroll

across the display. The bars

scroll slowly when water flow is

slow, and move faster as water

flow increases. The flow bars do not show when all faucets and

water using appliances are off.

=i 2,3B"

Flow bars scroll when I_,; { _LQ"_ _"

SOft water is in use _==1,:_

Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line

_._-_-_,_,_,.!_'_:SECTION 2 _,_J HOW YOUR WATER SOFTENER WORKS

• RECHARGE TIME REMAINING and VALVE POSITION INDICATORS

One of the valve positionindi- valve recharge

position time

cators (Serv, Fill, Brine, indicators remaining

while the softener is recharg-

ing (See *Note on page 2-1 if J the CLEAN feature is ON). °

RECHARGE flashes in the display and, beginning with Brine, the minutes of

recharge remaining before return to service appears in place of the present time. When the valve is mov-

ing from one cycle to another, both position indica- tors are flashing.

• PROGRAM MEMORY If electrical power to the softener goes off, the time

display is blank but the face plate timer keeps the

correct time for about 12 hours. When electrical power comes on again, you have to reset the present

time only if the display is flashing. The HARDNESS

and RECHARGE TIME never require resetting un- less a change is desired.Even if the timer is incorrect after a long power outage, the softener works as it should to keep your water soft. However, regenera-

tions may occur at the wrong time of day until you reset the timer to the correct time of day (page 1-3).

• ERROR CODE

An error code could appear in the face plate display if a prob-

lem occurs in the softener elec- tronics. Turn to page 5-2 under

"Troubleshooting" to resolve

the problem.

I-I- [

2-3

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_,_=_+ SECTION2 ",':,_,_,y,y'_t'_lHOW YOUR WATER SOFTENER WORKS

B. SOFT WATER SERVICE and REGENERATION

SERVICE

When the softener is giving you soft water, it is called "Service". During service, hard water comes

from the house main water pipe into the softener.

Inside the softener resin tank is a bed made up of thousands of tiny, plastic resin beads (FIG. 5). As

hard water passes through the bed, each bead at- tracts and holds the hardness minerals. This is

called ion-exchanging. Water without the hardness minerals (soft water) flows out of the softener and into the house soft water pipes.After a period of

time, the resin beads hold all of the hardness miner- als they can, and deaning with salt brine is needed.

This cleaning is called regeneration or recharge. Re-

generation is started at 2:00 a.m. by the electronic timer (see page 2-6). It takes place in 5 stages or.

cycles. These are:

I ILL i BACKWASH

BRINING FAST RINSE

[] BRINE RINSE

Note: If the Clean feature is set to ON, additional back-

wash and fast rinse cycles occur before the fill cycle.

Water Flow Through

the Softener in Service

salt storage

tank (salt

brine valve

soft water hard water

OUT IN

resin tank

resin bed

REGENERATION

[] FILL: Salt, dissolved in water, is called brine.

Brine is needed to dean the hardness minerals from the resin beads. To make the brine, water flows into

the salt storage area during the fill stage as shown

in FIG. 6. Fil! cycle length depends on how much

soft water making capacity you have used since the last regeneration. As you use more water, fill time

increases so more brine is made. The greater amount of brine deans more hardness minerals

from the resin bed.

Water Flow Through

the Softener in Fill

salt storage

tank

brine valve

soft water hard water

OUT IN

fillwater

2-4

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

' B. SOFT WATER SERVICE and REGENERATION

[] BRINING: During brining, the brine is moved

from the salt storage area, into the resin tank. Inside

the resin tank brine deans hardness minerals from the resin beads and they are discharged out the

drain. How much brine is needed to clean the resin depends on:

- - the amount of service water used between regen- erations,

-- the amount of resin in the softener,

--how fast the brine goes through the bed.

The nozzle and venturi (FIG. 7) makes suction to

take brine from the salt tank and put it into the resin tank. They keep the brine flow down to a very slow

rate to get the best resin cleaning with the least salt.

[] BRINE RINSE: After all of the brine is moved

into the resin tank, the brine valve closes. Water keeps flowing the same way it did during brining

except the brine flow has stopped. Hardness miner- als and brine flush from the resin tank to the drain.

Brining and brine rinse together vary in the length of time they take, relative to the fill cycle length.

Water Flow Through the Softener

in Brining and Brine Rinse

hard water

bypass OUT_ _,IN

nozzle& II It

venturi_

bdneva_ : i!l!iil

hard water

drain

brine

[] BACKWASH: During backwash, water flows

UP through the resin tank (FIG. 8) at a fast rate to flush iron minerals, dirt and sediments from the bed

and to the drain. The bed lifts and expands for good cleaning.

Water Flow Through the

Softener in Backwash

hard water

bypass OUT t _, IN

hard water

drain

resin bed lifted

and expanded

[] FAST RINSE: Backwash is followed by a fast

flow of water down through the resin tank. The fast flow packs the resin bed and gets it ready for return

to service (FIG. 9).

After fast rinse, the softener returns to service. Hard

water goes into the resin tank where the resin bed

again takes out the hardness minerals. Soft water goes to the house soft water pipes.

Water Flow Through the

Softener in Fast Rinse

soft water hard water

drain

Z2Z..... :i

2-5

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_;_;: SECTION2 _J_,,,,J,_l HOW YOUR WATER SOFTENER WORKS

B. SOFT WATER SERVICE and REGENERATION

AUTOMATIC BYPASS

Dunng the brining, brine rinse and backwash cycles

of regeneration, HARD water goes through the soft- ener valve and to the house pipes. If a faucet is

opened, hard water is there for your needs. Howev- er, you should not use hot water, if possible, because

the water heater will refill with hard water. The soft- ener, as factory programmed, regenerates from 2:00

AM to about 4:00 AM, a time when not much water is used.

If you start your day prior to 4 AM, you may need to change the recharge starting time. Set the re-

charge time to 12:00 AM or 1:00 AM (page 1-4). Then regeneration will start and end that much ear- lier and your water heater will not refill with hard water if a hot faucet is opened.

ELECTRONICS

Two main parts of the softener's electronics are [] a WATER METER, and [] a COMPUTER.

[] WATER METER--The water meter is in the soft-

ener valve outlet. As water flows through the meter, it sends electric pulses to the computer. The com-

puter changes the pulses to a measure in gallons of water.

[] COMPUTER -- The computer is part of the

faceplate timer circuit board. It is programmed to know the softener's capacity (how many grains of

hardness minerals it will take out of the water before a regeneration is needed). When starting the soften-

er, page 1- 4, you set it for the grains per gallon (gpg) hardness of the water.

To find a regeneration pattern best for your needs, the computer uses: (1) water usage from the meter,

(2) hardness setting, (3) softener capacity, and (4) time since the last regeneration. The computer always adjusts this pattern to your water using

habits. It works toward providing you with soft water for the longest time and at the most efficient

salt usage. Softening capacity is used as hard water goes

through the softener and hardness minerals are removed. When the computer determines that only

enough capacity remains to provide soft water up to the next regeneration starting time (2:00 AM, or as

otherwise set) it will schedule a regeneration. RECHARGE TONIGHT displays until the

regeneration begins. When the regeneration begins, RECHARGE TONIGHT goes off and *RECHARGE

or RECHARGE TIME REMAINING flashes during the regeneration.

* Note:

If the CLEAN feature is set to ON, a cleaning back- wash (CLEAN and Bkwsh or Rinse flashes in the dis-

play, along with the minutes of the clean cycle re- maining), precedes the recharge.

2-6

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

A. SALT: REFILLING STORAGE TANK, SALT BRIDGE

S C

j_JJJJJJJJJJJJ_J.

_JJJJJJJJJJJ_J_J

WHEN TO REFILL WITH SALT: The Salt Monitor System (see

page 2-1) will turn the low salt light on to warn you when to refill

with salt. Check for a low salt light a few weeks after you install

the softener, and every week after that. Always refill at about the #2

salt monitor level. At this level,

the tank is about 1/ 3 full. Never let the softener use all the salt before refilling. Without salt, you will

soon have hard water. After filling, reset the Salt Monitor System, page 2-1.

Note:

You will have a loss in softening capacity and may get partly hard water if less than 10 inches (salt mon-

itor level 2) of salt is in the storage tank.

PLEASE SEE PAGE 1- 6 FOR SALT FILLING DIRECTIONS.

BE SURE TO RESET THE SALT MONITOR, PAGE 2-1.

SALT BRIDGE

Sometimes, a hard crust or salt bridge forms in the salt storage tank. It is usually caused by high hu- midity or the wrong kind of salt. When the salt bridges, an empty space forms between the water

and salt. Then salt will not dissolve (melt) in the wa- ter to make brine. Without brine, the resin bed does

not regenerate and you will have hard water.

If the storage tank is full of salt, it is hard to tell if you have a salt bridge. Salt is loose on top, but the bridge

is under it. The following is the best way to check for a salt bridge.

Salt should be loose all the way to the bottom of the tank. Hold a broom handle, or like tool, up to the

softener as shown in FIG. 10. Make a pencil mark on the handle, 1" or 2" below the top height of the rim.

Then, carefully push it straight down into the salt. If a hard object is felt before the pencil mark gets to the top of the tank, it's most likely a salt bridge. Carefully push into the bridge in a few places to

break it. Do not try to break the salt bridge by

pounding on the outside of the salt tank. You may damage the tank.

push tool into salt bridge to break

1" _ 2" I

pencil

mark

broom handle

Salt Bridge

salt

salt bridge

water }evef

If the wrong kind of salt made the bridge, take it out. Then fill the tank with nugget or pellet salt only.

3-1

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_iii_ii_ii_ii_i SECTION3 _ii_iiiiJ_J_JJ_J_,_i_CARE OF YOUR WATER SOFTENER

B. KEEPING THE WATER SOFTENER CLEAN

NOZZLE & VENTURI

A clean nozzle and venturi (FIG. 11) is a must for the

softener to work right. This small unit moves brine from the salt storage tank to the resin tank during re-

generation. If it becomes plugged with sand, silt, dirt, etc., the softener will not work and you will get

hard water.

To get to the nozzle and venturi, remove the softener top coven Be sure the softener is in service cycle (no water pressure at nozzle and venturi).

1) Turn off the cap from the nozzle and venturi hous- ing.

2) Lift out the screen support and screen, do not lose

the large o-ring seal.

3) Then the nozzle and venturi. Wash and rinse the parts in warm water unti! clean. If needed, use a small brush to remove iron or dirt. Also check and clean the gasket, flow plugs and screens.

Carefully replace all parts in the correct order. Lu- bricate the o-ring seal with silicone grease or Vase- line and place in position. Install and tighten the cap, by hand only. Do not overtighten and break

the cap or housing.

Cleaning Nozzle & Venturi

O-dng Seal _ 0

Screen Support _@

Screen

"_--.._ /t *Flow Plug

Nozzle & Ventud _ _,/

Gasket _ _ iereen

tered directly over the small holes in the nozzle & venturi

housing.

*Flow Plug

(HVDC)

Nozzle & Ventud

Housing

*Install with numbered side up concave side down. Be sure thelargest flow plug is located in the nozzle & ventud housing.

IRON FROM RESIN BED

Your water softener takes hardness minerals (cal- cium and magnesium) out of the water. It can also

control some "clear water" iron. See maximum al- lowed in the specifications on page 4-1. With clear

water iron, water from a faucet is clear when first put into a glass. After 15 to 30 minutes, the water be- gins to cloud or turn rust colored. A water softener WILL NOT remove any iron which makes the water cloudy or rusty as it comes from the faucet (called red water iron). To take red water iron out of water, or over the maximum of clear water iron, an iron ill-

ter or other equipment is needed. Your local Sears store has trained people to help you with iron water problems.

If your water supply has clear water iron, even

though less than the maximum allowed, regular resin bed cleaning is needed. Your local Sears store

has resin bed cleaner, Item No. 42-34426 for this.

Clean the bed at least every 6 months. If iron shows

up in the soft water before 6 months, clean more

often. Printed instructions are on the resin bed

cleaner bottle.

3-2

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_!!_ii_i!i_ SECTION3 _i_ii_i_i_i_J_i_l CARE OF YOUR WATER SOFTENER

C. PROTECT THE WATER SOFTENER FROM FREEZING

If the softener is installed where it could freeze

(summer cabin, lake home, etc.), you must drain all

water from it to stop possible freeze damage. To

drain the softener:

[]Close the shut-off valve on the house main wa-

ter pipe, near the water meter or pressure tank.

[]Open a faucet in the soft water pipes to vent

pressure in the softener.

[]Refer to FIG. 14 on page 4-1. Move the stem in

a single bypass valve to bypass. Close the inlet and outlet valve in a 3-valve bypass system, and

open the bypass valve. If you want water in the house pipes again, reopen the shut-off valve on the main water pipe.

[]Unplug the transformer at the wall outlet. Re-

move the salt hole cover and the main cover. Take off both drain hoses.

_-_ Carefully remove the large holding clips at the

softener inlet and outlet (see Key No. 67, on page 6-5). Separate the softener from the copper tubes, or from the bypass valve.

Drain All Water From Softener

drain

wood block

[]Looking at FIG. 12, lay a piece of 2 inch thick

board near the floor drain. Move the softener

close to the drain. SLOWLY and CAREFULLY, tip it over until the rim rests on the wood block

with the inlet and outlet over the drain. Do not

allow the softener's weight to rest on the inlet and outlet fittings or they will break.

[]Remove the brinewell cover and disconnect the [ Tip the bottom of the softener up a few inches

brine valve tubing at the nozzle and venturi as- and hold until all water has drained. Leave the

sembly (see page 3- 2). Lift the brine valve out of softener laying like this until you are ready to the brinewell. Tip the brine valve upside down use it. Plug the inlet and outlet with rags to keep to drain water, dirt, bugs, etc. out.

3-3

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

D. CHECKLIST ... TO HELP YOU SAVE MONEY

If your water softener fails to work make the following easy checks. Often, you will find what's wrong your- self and you won't have to call and wait for service. If you do not find anything wrong, while making the checks, and your softener still does not work, call your Sears Service Department.

Note:

1. Also read ERROR CODE, page 2-3.

2. If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press the SELECT button again and hold until a flashing SR code appears. It must show SR29 for UltraSoft 250 or SR33 for UltraSoft 275. If any other number shows, the face plate computer is working on incorrect input and would probably be the cause of the problem. To set SR29 or SR33, press either the UPI_ or DOWN(_ button. When correct model code shows, press SELECT to return a flashing 12:00 AM display. Reset the present time,

hardness number, etc., pages 1-3 and 1-4.

PROBLEM

No soft water

Water hard sometimes

Brine tank flooded

CAUSE

No salt (or salt bridged) in the storage t'ank

Transformer unplugged at the wall outlet, or power cable leads loose from the electronic board, fuse blown, circuitl breaker popped, or circuit switched off.

Manual bypass valve(s) in bypass position

Dirty, plugged or damaged nozzle & venturi

Valve drain hose plugged

Hardness number setting too low

Using hot water when softener is regenerating

Increase in the grains of hardness in your

water supply

Restricted drain line

Plugged or dirty nozzle & venturi

Valve-rotor disc & seals

CORRECTION

Refill with salt, or break the salt bridge (page

3-1). Press ON/OFF-HOLD (RECHARGE

NOW) button and hold for 3 seconds to start a regeneration (see page 2-1).

Check for loss of power due to any of these and correct. With the power back on, look at the time display and read PROGRAM

MEMORY, page 2-3.

Look at FIG.14 on page 4-1. Move the stem in a single valve to service. In a 3-valve bypass, open the inlet and outlet valves, and be sure to fully close the bypass valve.

Take apart and clean or replace damaged parts (see page 3-2).

The drain hose must not have kinks, sharp bends, or be raised too high above the softener (see page 16 in your installation

manual).

Press and release the SELECT button until HARDNESS shows in the display. Read the hardness number in the display and be sure the same grains per gallon number is shown on your water analysis report. See page 1-4 to

reset. Press and release the SELECT button until the present time shows in the display.

Avoid using hot water during this time because the water heater refills with hard water (see Automatic Bypass, page 2-6).

Ask your Sears retail store for a new water

;analysis. Then make a new hardness number i setting (page 1-4).

Check for kinks, bends or obstructions (see page 16 in your installation manual)•

Take apart and clean or replace damaged

parts (see page 3-2). Check for scratches or grooves, replace if

needed.

3-4

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

,J.=JJ,=,_a.=._aaaJ a_._.=a_3a,i333,Ja

_,_,, SECTION4 _j KNOW ABOUT YOUR WATER SOFTENER

A. DIMENSIONS / SPECIFICATIONS

JJJJJJJ_J_JJ_JJ. JJJJJJ_JJ_JJJ_JJ

_JJJ JJ_JJJ_JJ _JJi _J_JJJJJ_

J_J JJ_JJJ_JJJ J_ J_iJJ_J_J J_ J_J_JJJJJ J_JJJ _J_JJJJ_J JJ _J_JJJdJ J_JJJJ_J_J_JJJJJ

JJJJJJ_J_dJJJJJJJ

F1 F2

Salt Tank Height 40-1/4 102.2

Resin Tank Diameter 9 22.7 (nominal) UltraSoft 250

Resin Tank Diameter 10 25.4 (nominal) UltraSoft 275 Resin Tank Height 40 101.6 (nominal)

Inlet-Outlet Height 41-1/2 105.4 Overall Height 47-3/4 121.3 Length 19-3/4 50.2

Width 16-1/2 41.9

Distance between inlet- 3-3/8 8.6 outlet center lines

ULTRASOFT 250

BYPASS VALVES

Bypass valve(s) should always remain in soft water service position, Position in "bypass" only if needed for softener repairs.

SINGLE BYPASS

PULL STEM

OUTWARD

FOR

SERVICE

Inward

For

Bypass

3 - VALVE BYPASS Bypass

FOR SERVICE " Valve

close bypass valve

open inlet& outletvalves Outlet

Valve

,4 Inlet

FOR BYPASS Valve

open bypass valve

close inlet & outlet v

TIMER SR CODE SR29

ULTRASOFT 275 TIMER SR CODE SR33

Note: Please see the rating decal for operating capacity, salt usage and service flow rate/pressure loss

performance spedfications. Performance specifications are validated by the Water Quality Association (WQA). The rating decal is located on the rim, under the salt hole cover (see page A, inside front cover).

WATER SUPPLY TO WATER SOFTENER | UltraSoft 250

Minimum water system flow (gpm) ............................ 3

Minimum-Max. water pressure (psi)........................... 20 - 125

Minimum-Max. water temperature (°F) ........................ 40 - 120

Maximum water hardness (gpg) .............................. 100

Maximum "clear water" iron (ppm) ........................... 7

UltraSoff 275

3 20-125 40-120

100

SALT FOR WATER SOFTENER

Type of salt needed ........................................ nugget or pellet

Alternate type of salt ....................................... pure, evaporated, compacted

water softener salt

Salt storage capacity (Ibs) ................................... 200 t 200

4-1

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

A. DIMENSIONS / SPECIFICATIONS

Pressure Drop (PSI) vs. Flow Rate (GPM)

++0

8-25

UltraSoft 250

20 8.8gm+ //

•= %_//

15 ......................... _._7"_Ul_Sof,_75

8 10 // ', ; 9_)gpm@

_" // :i 1.4psi

+ i!

I I

i + I I t I I I I I

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Flow Rate (GPM)

iOTHER SPECIFICATIONS UltraSoft 250

Type of ion exchange material (resin) high capacity

Amount of resin (cuft) ....................... 0.96

Total regeneration time O .................... approximately 124

minutes @ 5.6 salt

dose

Efficiency Rating ........................... 5060 @ 2.9 Ib salt

Max, Drain Flow Rate (gpm) 1.8

gpm = gallons per minute

psi = pounds per square inch

(b Does not include CLEAN feature cycle times if set to ON.

UltraSoft 275

high capacity

1.07

approximately 124

minutes @ 6.4 salt

dose

5060 @ 3.2 Ib salt

2.0

gpg = grains per gallon

ppm = parts per million

These systems conform to NSF/ANS144 for the specific performance claims as verified and substantiated by test data.

The efficiency rating is onlyvalid at the stated salt dosage. These softeners were efficiency rated according to NSF/ANSl Standard 44.

4-2

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_.i_i_iii_ SECTION 5 ii_i_!ii_i_!iiiiiiiii_ SERVICE TECH. INFORMATION

JJ_JJJJJJJJJJJJJ

b_JJJJJJJJJ4JJJJJJ

J_Jj_j_jjJJJJJJ_JJ_

J_ JJJJJJJJJJ JJ _JJJJ_JJJJJJ JJ JJJJJJJJJJ

JJ _JJJJJJJJ

JJ J JJJJJJJJJJ

JJ J_J_JJJ_JJ JJ JJJJJ_JJJJ

A. TROUBLESHOOTING

WIRING SCHEMATIC BACK OF TIMER

(PwA)

Transform

Turbine _

Sensor

_j_NO Position

bm ON C Switch

valve motor

FACEPLATE

®[

Cult°met A'ssist_nce

Keep this manual with your water softener. If repairs are needed, the service technician must have the information on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345.

ALWAYS MAKE THESE INITIAL CHECKS FIRST

_Does the time display show the correct time of

day?

-- If display is blank check power source to the softener.

--If time is flashing, power was off for over 24 hours. The softener resumes normal operation

but regenerations occur at the wrong time.

--If an error code (Example: Err3) shows in the

faceplate display, go to AUTOMATIC ELEC- TRONIC DIAGNOSTICS, page 5-2.

B Plumbing bypass valve(s) must be fully in ser-

vice position.

_The inlet and outlet pipes must connect to the

softener inlet and outlet respectively.

B Is the transformer plugged into a "live",

grounded wall outlet, and the power cable fas- tened securely to the controller?

The valve drain hose must be free of kinks and

sharp bends, and not elevated over 8 ft. above the floor.

l s there salt in the storage tank?

Is the brine tubing connected? Brine tubing con- nects to nozzle venturi and brine valve assembly.

(See page 6-3, key #83)

Is the brine valve float set right? (See page 5-4).

Press the SELECT button two times to display the hardness setting. Be sure it is the correct set- ting for the household's water supply. (Make a

hardness test of the raw water and compare with

the hardness setting. Also test a soft water sam- ple to verify if a problem exists.) Press the SE- LECT button twice more to return to present time in the display.

If you do not find the problem after making initial checks, do the MANUAL INITIATED ELEC- TRONIC DIAGNOSTICS, and the MANUAL AD-

VANCE REGENERATION CHECK.

5-1

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

A. TROUBLESHOOTING

AUTOMATIC ELECTRONIC DIAGNOSTICS The faceplate timer (PWA) computer has a self- diagnostic function for the electrical system, except for input power and water meter. The computer

monitors electronic components I

and circuits for correct opera- _l-I- I

tion, If a malfunction occurs, an error code appears in the face-

_late display,

The chart below shows the error codes that could appear, and the possible defects for each code.

While an error code appears in the display, all face plate buttons are inoperable except the SELECT but-

ton. SELECT remains operational so the service per- son can make the MANUAL INITIATED ELEC-

TRONIC DIAGNOSTICS (below) to further isolate

the defect, and check the water meter.

POSSIBLE DEFECT

MOST LIKELY _ _ LESS LIKELY

CODE

Err1, Err3, motor inoperative / wiring harness or connection to switch / position switch / valve defect causing Err4 hiplh torque Err5 faceplate timer (PWA)

PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE: 1. Unplug transformer from outlet 2. Correct defect 3. Plug in transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.

MANUAL INITIATED ELECTRONICS

DIAGNOSTICS

I To enter diagnostics, press the SELECT button

and hold for three seconds.

You will see the following display, showing valve cycle position, position switch status (open or

closed), and turbine operation.

valve position indicator

i l uuoq

position switch

indicator (open)

turbine count (water flowing) _N_

I "_"_ /_'7,n I

turbine count (no water flowing)

TURBINE OPERATION: If no water is flowing through the softener, the turbine indicator displays three zeros. When water is flowing, the flow bar

scrolls across the display, and a 000 to 199 count re- peats for each gallon of water passing through the turbine. To check for positive operation of the tur- bine if zeros are shown, open a nearby soft water

faucet and observe the turbine count and flow bar.

If you don't get a reading in the display, with faucet open, pull the sensor from the valve outlet port.

Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the in and out plumbing and check the turbine for binding.

(

POSITION

SWITCH _ -" -- T.

_" SENSOR

HOUSING

I_-TURBINE _TURBINE

SUPPORT AND

SHAFT

VALVE

POSITION SWITCH STATUS: With the valve in ser- vice, or any of the recharge cycles, the switch indica-

tor will show open -'_-. While the valve is rotating

from 1 position to another, the indicator will show

the switch closed -"---. A defect is probable if indica-

tions vary from this pattern.

5-2

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_i_ii_i!_i_i SECTION 5 ]_i!_!!_i_!iiiiiii!_ SERVICE TECH. INFORMATION

A. TROUBLESHOOTING

VALVE POSITION INDICATORS: Depending on the valve position, the following indicators show in

the display:

INDICATOR VALVE POSITION

S .......................... service

F .......................... fill

BR ........................ brining/brine rinse

BW ........................ backwash

R .......................... fast rinse

When the valve is rotating from one cycle to another, both indicators flash. For example, if the valve is in transition between fill and brining, both Fill and Brine flash. Upon reaching brining position, Fill

goes off and Brine is on steady. The time display shows the minutes of the cycle remaining.

NOTE: If the faceplate is left in a diagnostic display (or a flashing display when setting times

or hardness), present time automatically returns if a button is not pressed within 4 minutes. To

return to the diagnositc display, repeat step 2.

OTHER 1NFO_TION: While in this diagnostic screen, the following information is available and

may be beneficial for various masons. This informa- tion is retained by the computer from the first lirne electrical power is applied to the faceplate.

... Press [] to display the number of days this face

plate has had electrical power applied.

... Press [] to display the number of regenerations

initiated by this faceplate since the SR code number was entered.

_1 Press the ON/OFF-HOLD button to advance the

valve to each position and observe the switch and position indicators to verify component op- eration, or to possibly isolate a defect.

_1_ Press and hold the SELECT button for 3 seconds

until ...

...SR29 shows for UltraSoft 250

...SR33 shows for UltraSoft 275

I"- 7 n

71--I_-- 7

I b,- dd

This code identifies the softener nominal capacity size. If the wrong number shows, the softener will operate on incorrect programming. Do the follow- ing as needed.

SR29 or SR33 does show-- Press the sELECT but- ton to return to the present time display.

To change SR number -- Press the UP or DOWN button until the correct SR code shows. Then, press the SELECT button and reset the timer ... page 1-3.

TIMER PWA REPLACEMENT: Be sure the

valve is in service position when replacing the timer PWA (observe valve cycle indicator).

If, after installing and programming the re- placement timer PWA, the valve isnot in ser-

vice position, do the following to assure correct

cycle orientation, or timing, between the face-

plate and valve. Use the MANUAL ADVANCE procedures,

page 5-4. With the RECHARGE NOW button, advance through the recharge cycles until the valve stops in service position, and RE- CHARGE no longer flashes in the display.

NOTE: The valve motor may automatically drive through several valve positions while

searching for service. If an error code occurs, unplug the transformer, then plug in again.

JJ'lO NI

position markers

(valveln

service)

CAM

MOTOR

5-3

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_i_ii_ii_i_ SECTION 5 i_i_i_i_iii_i_i] SERVICE TECH. INFORMATION

A. TROUBLESHOOTING

MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve

motor, brine tank fill, brine draw, regeneration flow rates, and other controller functions. Always make

the initial checks, and the manual initiated diag- nostics.

Notes: The faceplate display must show a steady time (not

flashing). If an error code shows, first press the SE-

LECT button to enter the diagnostic display.

_q Press the ON/OFF-HOLD button and hold in for

3 seconds. *RECHARGE and Fill begin to flash

(or clean backwash begins, if set) as the softener

enters the fill cycle of regeneration. When FILL is

on steady, remove the brinewell cover and, using a flashlight, observe fill water entering the tank.

*Note:

If the CLEAN feature is set to ON, a cleaning back- wash (CLEAN and Bkwsh or Rinse flashes in the dis-

play, along with the minutes of the clean cycle re- maining), precedes the recharge.

a. If water does not enter the tank look for an ob- structed nozzle, venturi, fill flow plug, brine tubing,

or brine valve riser pipe.

UltraSoft 250

CYCLE FLOW RATES (GALLONS PER MIN.) FILL (flow to salt storage tank) 0.3 (1.1 liters) BRINING _ .15 - .16 (.61 liters)

BRINE RINSE I (flow .11 (.45 liters)

to 1.8 (6.8 liters)

BACKWASH drain) FAST RINSE 1.8 (6.8 liters)

UltraSoft 275

CYCLE FLOW RATES (GALLONS PER MIN.)

FILL (flow to salt storage tank) 0.3 (1.1 liters) BRINING '_ .21 (.79 liters)

BRINE RINSE I (flow .15 (.57 liters)

to 2.0 (7.6 liters)

BACKWASH drain) FAST RINSE 2.0 (7.6 liters)

_ After observing fill, press the ON/OFF-HOLD

button to move the softener into brining. A slow flow of water to the drain will begin. Verify brine

draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level.

Note:

Be sure a salt bridge is not preventing water with salt contact.

a. If the softener does not draw brine ...

• ...nozzleand/orventuridirtyordefective. Seepage 3-2

•..nozzle and venturi not seated properly on gasket. See page 3-2

...restricted drain (check drain fitting and hose). ...defective nozzle and venturi seal. See page 3-2 ...other inner valve defect (rotor seal rotor & disc,

wave washer, etc.).

Note: If water system pressure is low, an elevated drain hose may cause back pressure, stopping brine

draw.

[]Again press ON/OFF-HOLD to move the

soft-

ener into backwash. Look for a fast flow of water

from the drain hose.

a. An obstructed flow indicates a plugged top dis- tributor, backwash flow plug, or drain hose.

[ Press ON/OFF-HOLD to move the softener into

fast rinse. Again look for a fast drain flow. Allow the softener to rinse for a few minutes to flush out

any brine that may remain in the resin tank from the brining cycle test.

_-_To return the softener to service, press ON/OFF-

HOLD.

n BRINE VALVE

,. FLOAT SETTING

5-4

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_,iii_i_._ii_,_iiJi_'i SECTION 5 !_ii!!!i!_ii_i!i_iiii!!_ SERVICE TECH. INFORMATION

B. ROTARY VALVE SERVICE

Before working on the valve, turn off the water sup- ply and disconnect from electrical power. TO RE-

LIEVE PRESSURE:

• 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and

open the bypass valve.

• SEARS SPECIAL BYPASS: Slide the bypass valve stem to bypass position. Loosen three hex head

screws toward the back side of the valve to allow pressure water to bleed out. Catch water with a rag.

Then, turn the rotor (clockwise only) to service posi- tion. Tighten the screws using a criss-cross pattern.

If a torque wrench is available, torque to 3040 inch pounds. Do not over tighten.

Lubricate the gear on the motor, and the valve cam gear with Molykote grease, or other high quality

gear lubricant.

Be sure to orient switch as shown, with lever toward the cam.

DISASSEMBLY To remove a part or group of parts, refer to the valve

drawing. A common screwdriver or nut driver, Phillips screwdriver and pliers are the only tools

needed to completely disassemble.

SERVICING THE VALVE Inspect all o-rings, seals and gaskets for wear or de-

fects.

Inspect the bottom surface of the rotor for scratches, chips or wear.

Note: If replacement is needed, be sure to use the current

replacement part. ASSEMBLY

Be sure all parts are in place and in the proper posi- tion. Lubricate ALL o-rings and seals with FDA ap-

proved sihcone grease. To install the rotor seal, first place the seal into the valve groove, rounded side down (see cross-section). Apply a hght coating of

siheone grease to the seal's crossing ribs. Then, care- fully center the wear strip on the seal, and push it

downward onto the seal.

Install the nozzle and venturi seal and drain seal. Assemble wave washer bearing, the wave washer,

and two o-rings onto the rotor top shaft. Then center the rotor in the valve body, on the rotor seal.

Lower the cover onto the valve body and rotor shaft. Then install the cover holding screws. Before tight- ening the screws, install the valve cam and gear.

o-nng seals _

wave washer -..._..._

rotor&disc

see Nozzle

assembly

service,

page 3- 2

motor

motor plate

o- ring

/ rotorseal

_S drainseal

nozzle&venturi seal

5-5

Problems, Questions? Call 1- 800- 426- 9345 Kenrnore Water Line

C. WATER FLOW THROUGH THE SOFTENER VALVE

SERVICE CYCLE

To Valve Outlet

(soft water)

bottom distributor

from Valve Inlet

(hard water)

top distributor

resin tank

resin position

b_d __ switch

Hard water enters the valve inlet port. Internal valve porting routes the

water down and out the top distributor, into the resin tank. Hard water is

softened as it passes through the resin bed, then enters the bottom distributor. Soft water flows back into the valve and out the valve outlet, to

the house soft water pipes.

FILL CYCLE

position switch valve cam

venturi

rotor & disc

fill flow

plug from Valve Inlet

(hard water)

fill water

Isoft) top distributor

To Valve Outlet

(soft water)

l_:_n _ _]L r_s_n

To begin a regeneration, the electronic timer energizes the circuit to the valve motor. The valve motor rotates the rotor and disc and the valve cam until the

position switch lever drops, to open the motor circuit and position the vane in FILL. As the rotor and disc rotates, the port opens for SOFT water fill through

the venturi. Fill flow continues to the brine valve, and into the salt storage tank. Soft water is still available to the house lines.

5-6

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_;_;;_ SECTION 5 !_;__,_ SERVICE TECH. INFORMATION

C. WATER FLOW THROUGH THE SOFTENER VALVE

BRINING AND BRINE RINSE CYCLES

venturi

nozzle

from Valve Inlet

brine from sa_. (hard water)

storage tank

water

to valve outlet

switch

After fill, timer/switch action allows the motor to turn the rotor and disc into BRINING position. Water flow is directed to the nozzle. Suction, created by the

nozzle and venturi, draws brine from the salt storage tank and injects it into the

resin bed via the bottom distributor. Flow continues out the top distributor and to the drain. Hard water is available at the valve outlet.

When the brine valve closes to end brine draw, water flow continues in the same

directions to slowly RINSE brine from the resin bed and to the drain.

bypass

water

to valve out-

let

BACKWASH CYCLE

flow plug

drain

_mer/switch action again allows the motor to turn the rotor & disc to place the valve in BACKWASH, stopping water flow to the nozzle. Water is routed down and out the bottom distributor, up through the bed, and out the top distributor to the drain. The fast flow (controlled by a flow plug in the drain fitting) flushes dirt, sediments, iron deposits, remainingbrine

and hardness to the drain.

f \

ositi

switch

5-7

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_j_j_j SECTION 5 iii!i_!!!ii_i_!!i!i!_ SERVICE TECH. INFORMATION

C. WATER FLOW THROUGH THE SOFTENER VALVE

FAST RINSE CYCLE

soft water

to valve outlet

positio_

switch

During FAST RINSE, the rotor & disc is positioned so water flow enters the resin tank through the top distributor, and exits through the bottom

distributor, to the drain.

The electronic timer again energizes the motor to return the valve to service. As the valve rotates, the position switch lever drops to open the circuit. The valve remains positioned in service until the electronic timer

initiates the next regeneration.

5-8

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_,i_ii_i_ SECTION6 _J_J;_J_l REPAIR PARTS FOR WATER SOFTENER

Kenmore MODEL NOS. 625.388260 and 625.388270

S C

JJ_JJJJ_JJJJJJ_. JJJJ_JJJJJJ_JJJ.

,J JJJJJJJ_JJ

• J J_JJJ_J_JJ

JJj_jJjJJJJJJJJJJ_

JJ JJJJJJJ_J JJ JJJJJJJJ_J

J_ J_J_JJJJ JJJJJJ_JJJ_JJJJ

aJJJJJJJJJJJJ_JJJJ

• 3\

Rating

Decal Location

8_ _. _ _! _.--_--19

_ 6-1

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_._ SECTION 6 _,_;_ REPAIR PARTS FOR WATER SOFTENER

Kenmore MODEL NOS. 625.388260 and 625.388270

KEY

NO.

1 2 3 4 5

10 11 12 13 14 15 16 17 18

23 24

,e.

A. WATER SOFTENER COMPLETE

PART DESCRIPTION

NUMBER

7230020

7229998 7252373

7249532

7255737

7230038 7247417 7253133 7231571 7232080 7082150 7100819 7137913 7257307 7232250 0900431

1103200 9003500

7116488 7105047 0502272

7144952 7235478 7170270 7077870 7170254

7170296 7141001 7176292

7088033 7003847

3442699 7144821

7258997 7259024

Cover Lock (req'd for ship. only)

iRim Insert (req'd for shipping only)

Cover (main) Salt Hole Cover

Transformer, 24V-1OVA •

Timer Repl. (PWA), UltraSoft 250 Timer Repl. (PWA), UltraSoft 275 Faceplate (order following decal) Faceplate Decal, UItraSoft 250

Faceplate Decal, UltraSoft 275 Rim

Brinewell Cover

Wing Nut, 1/4"

Brinewell Decal, Salt Level (_

Salt Storage Tank Plastic Screw, 1/4" x 5/8"

Tube Clamp • Tube Adaptor •

Grommet • Brine Valve Asm. (also see pages 6-3, 6-4)

Replacement Distributor

Resin

Resin Tank, UltraSoft 250 (incl. Key No. 19)

Resin Tank, UItraSoft 275 (incl. Key No. 19) O-Ring, 2-3/4" x 3" Top Distributor

O-Ring, 13/16" x 1-1/16"

O-Ring, 2-7/8" x 3-1/4" Vapor Barrier

Clamp Section (2 req.)

Clamp Retainer (2 req.)

O-Ring

Resin Bed Cleaner

Parts Bag, (includes parts marked with a •, pages 6-2, 6-4 & 6-6) - order manuals

separtately if needed.

Installation Manual Owners Manual

• not illustrated. d) Aligns with top of brinewell.

• included in parts bag.

6-2

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_ SECTION 6 _._;I REPAIR PARTS FOR WATER SOFTENER

Kenmore MODEL NOS. 625.388260 and 625.388270

INLET - OUTLET

GROUNDING CLAMPS

46 31

_ 36

37 g8

j49

6-3

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_ SECTION 6 _ REPAIR PARTS FOR WATER SOFTENER

Kenmore MODEL NOS. 625.388260 and 625.388270

B. BRINE VALVE ASSEMBLY

KEY PART

NO. NUMBER

30 7168647

31 0513860

32 7097202

33 0516947 34 7093216 35 7092278 36 7170288 37 0516211 38 0516924 39 7116713 40 7092252 41 7080653 42 7131365 43 7094979 44 7092294 45 7176161 46 7095470 47 7113016 48 7171349

49 7248706

DESCRIPTION

Ceramic Weight

,Float Stop

Float (includes Key No. 33)

Float Seal

Float Rod & Stem

Guide Cap O-Ring 15/16 x 1-3/16 Seal

Retainer, Bottom Seal

Clip

Brine Valve Body

Clip Screen

Insert

Retaining Ring

O-Ring, 5/16 x 9/16

Brine Tube Tubing Assy. (includes Key Nos. 43, 44 & 45)

Cone Screen

Grounding Kit (2) •

• included in parts bag, see page 6-2.

6-4

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

_ii_ii_i I SECTION 6 _i_iiiii_ REPAIR PARTS FOR WATER SOFTENER

Kenmore MODEL NOS. 625.388260 and 625.388270

97 0

9o-----__ 0

94 _ 62

_ 72

6O 59

_ 69

6-5

Problems, Questions? Call 1-800-426-9345 Kenmore Water Line

KEY

NO.

51 52

54 55 56

57 58

59 60 61

62 63

64 65 66 67

69 7O

71 72 73 74

79 8O 81 82

Kenmore MODEL NOS. 625.388260 and 625.388270

C. VALVE ASSEMBLY

PART

NUMBER

7224087 7250622

7231385

0900857

0503288 7113927

7142942 0900431

7024160

7170327

0501228 7092618

7170238

7170212

7082087 7199232

7170246 7116713

2207800

7170335 O5O7615

0507369 7134224 7170204 7092642 7129889 2204101 7117858

7082053 7081764 7081201 7170319 7081104

1202600

DESCRIPTION

Screw, #8-32 x 1" (2 req.)

Motor (incl. 2 ea. of Key No. 51) Motor Plate

Screw, #6-20 x 3/8 (2 req.) Bearing

Cam and Gear Clip (Drain)

Tubing Clamp • Drain Hose Adaptor O-Ring, 5/8 x 13/16

Flow Plug, 1.8 (UltraSoft 250) Flow Plug, 2.0 (UitraSoft 275)

O-Ring, 7/16 x 5/8 O-Ring, 3/4 x 15/16

Wave Washer

Rotor & Disc O-Ring, 3-3/8 x 3-5/8 Clip (2 req.) •

Plastic Installation Adaptor, 1"

Male Thread (2 req.) [] Washer (2 req.) • Installation Tube (2 req.) •

Installation Nut (2 req.) •

Rotor Seal

O-Ring, 3/8 x 9/16

Plug (Drain Seal)

Spring

Turbine Support and Shaft

Turbine

Valve Body

Sear (Nozzle & Venturi)

Retainer (Nozzle & Venturi)

O-Ring, 1/4 x 3/8 (2 req.)

Nozzle & Venturi Housing

Nut - Ferrule

KEY PART

NO. NUMBER

84 7095030 85 1148800

86 7187772

- 7190547

- 7114533

- 7204362

87 0521829

- 7084607

88 7146043 89 7167659 90 7170262 91 7199729 92 7248714 93 0900060

94 7085263 95 7074123

96 7077472

97 7030713 98 7117816

99 7070412

7187065

7253808

7129716

42-3433

• 42-34401

• 42-34403

• notillustr_ed

DESCRIPTION

Cone Screen

Flow Plug, .3 gpm Nozzle & Venturi Gasket Kit (UItraSoft 250)

Gasket, UltraSoft 250 (only) Nozzle & Venturi Gasket Kit

(UitraSoft 275) Gasket, UltraSoft 275 (only)

Flow Plug, .1 gpm (UltraSoft 250) Flow Plug, .15 gpm (UltraSoft 275)

Screen Screen Support

O-Ring, 1-1/8 x 1-3/8 Cap Sensor Housing

O-Ring Valve Cover

Screw, #10-14 x 2 (5 req.) Expansion Pin

Switch Spacer

Screw, #4-24 x 1-1/8 (flat head) Nozzle & Venturi Asm, UltraSoft 250 (incl. Key Nos. 82 & 84 - 91) Nozzle & Venturi Asm, UltraSoft 275 (incl. Key Nos. 82 & 84 - 91)

Seal Kit (incl. Key Nos. 62, 63, 66, 72, 73 & 79)

Drain Tubing, 3/8" I.D. x 20' Flexible Connectors, 3/4" Flexible Connectors, 1"

• included in parts bag, see page 6-2. [] NOT included with softener, order as needed.

BYPASS INSTALLATION VALVE

KEY PART

DESCRIPTION

NO. NUMBER 100 0502206 Retainer Ring

101 7129863 Bypass Body 102 7105013 O-Ring, 13/16x 1 (4 req.)

103 7130911 Stem 104 7170288 O-Ring, 15/16 x 1-3/16 (2 req.)

• 7129871 Bypass Valve (Complete) •

103

102

104

101

1oo

6-6

Problems, Questions? Call 1- 800- 426- 9345 Kenmore Water Line

OWNER'S

MANUAL

MODEL NOS.

UltraSoft 250

625.388260

UltraSoft 275

625.388270

The model number of your water softener is

found on the rating de- cal. This decal is on the

rim, under the salt cover.

When requesting service or ordering parts, always provide the following in-

formation:

4) Product Type

• Model Number

41) Part Number

• Part Description

www.KenmoreWater.com

Water Softeners

For the repair or replacement parts you

need delivered directly to your home

Call 7 am - 7 pm, 7 days a week

1 - 800 - 366 - PART

(1 - 800 - 366 - 7278)

For in-home major brand repair service

Call 24 hours a day, 7 days a week

1 - 800 - 4 - REPAIR

(1 - 800 - 473 - 7247)

For the location of a

Sears Parts and Repair Center in your area

Call 24 hours a day, 7 days a week

1 - 800 - 488 - 1222

For information on purchasing a Sears

Maintenance Agreement, or to inquire

about an existing Agreement

Call 9 am - 5 pro, Monday - Saturday

1 - 800 - 827 - 6655

SEARS

America's Repair Specialists

======

ii.

I Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. I

Kenmore ULTRASOFT 250 625.38826, ULTRASOFT 250 625.38827, UltraSoft 250, 625.388260, UltraSoft 275 Owner's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual