Kenmore 625.3884 User Manual

OWNER’S
MANUAL
MODEL NOS.
625.388400
625.388450

Caution:

Read and Follow
All Safety Rules and
This Product.
If you have questions when
installing, operating or main taining your softener, and when setting the timer, call this toll-free number...
ICefifiiore
UltraSoft 400 Water Softener
with High Performance Valve
♦ Warranty ♦ Start Up / Setting Timer

1-800-426-9345

www.KenmoreWater.com

SAVE THIS MANUAL

Sears, Roebuck and Co., 3333 Beverly Road, Hoffman Estates, IL 60179 USA
PRINTED IN U.S.A.
♦ How It Works ♦ Care Of ♦ Specifications ♦ Repair Parts
Use the plastic bag and tie provided, to hang manuals
nearby the softener for future reference.
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WARRANTY
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SEARS RESIDENTIAL WATER SOFTENER

FULL ONE YEAR WARRANTY ON WATER SOFTENER

For one year from the date of purchase, when this water softener is installed and maintained in accordance with our instructions, Sears will repair, free of charge, defects in material or workmanship in this water softener.

FULL THREE YEAR ELECTRONICS WARRANTY

For a period of three years from date of purchase, Sears will replace the BRINE TANK LIGHT, ELECTRONIC BOARD, SENSOR HOUSING, WIRING HARNESS, TRANSFORMER, MICRO SWITCH, DRIVE MOTOR, OR POWER CABLE, should they be defective in material or workmanship.

FULL TEN YEAR WARRANTY AGAINST LEAKS

For ten years from the date of purchase, Sears will furnish and install a new current
model water softener tank or salt storage drum, free of charge, if either the tank or drum develop a leak.
TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS SERVICE CENTER THROUGHOUT THE UNITED STATES. This warranty ap
plies only while this product is in use in the United States.
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This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
Sears, Roebuck and Co., D/817 WA, Hoffman Estates, IL 60179
If you want your water softener professionally installed, talk to your Sears Salesman. He wiH arrange for a prompt, quality installation by Sears Authorized Installers.

SEARS INSTALLATION POLICY

All installation labor arranged by Sears shall be per formed in a neat, workmanlike manner in accor dance with generally accepted trade practices. Fur ther, all installations shall comply with all local laws, codes, regulations, and ordinances. Customer shall also be protected, during installation, by insur ance relating to Property Damage, Workman's

SEARS INSTALLATION WARRANTY

In addition to any warranty extended to you on the Sears merchandise involved, which warranty be comes effective the date the merchandise in installed, should the workmanship of any Sears ar ranged installation prove faulty within one year, Sears will, upon notice from you, cause such faults to be corrected at no additional cost to you.
Compensation and Public Liability.
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TABLE OF CONTENTS
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SECTION 1
T
A
B
L
A. B. C. D. E.
E
O
F
SECTION 2
A. B.
C O
SECTION 3
N T E
A. B. C. D.
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SECTION 4
WATER SOFTENER START UP PAGE NO.
Safety Guides------------------------------------------------------------------------- 1-1 Check List of Step-By-Step Guides To Install------------------------ 1-2 Program The Timer Sanitizing The Water Softener Fill The Storage Tank With Salt
Faceplate Timer Features Soft Water Service and Regeneration----------------------------------------- 2-3, 2-5
Salt: Refilling Storage Tank / Salt Bridge Keeping The Water Softener Clean------------------------------------------------ 3-2 Protect The Water Softener From Freezing Checklist (Not Getting Soft Water)------------------------------------------------ 3-4
Dimensions/ Specifications
-------------------------------------------------------
-----------------------------------------------------
----------------------------------------
HOW YOUR WATER SOFTENER WORKS
-------------------------------------------------------
CARE OF YOUR WATER SOFTENER
-----------------------------
---------------------------
ABOUT YOUR WATER SOFTENER
----------------------------------------------------
1-3, 1-4
1-5
1-6
2-1, 2-2
3-1
3-3
4-1, 4-2
SECTION 5
A. B. C.
Troubleshooting Rotary Valve Service Water Flow Through The Softener Valve
SECTION 6
A. B. C.
Water Softener Complete Brine Valve Assembly Valve Assembly
SERVICE TECH. INFORMATION
-----------------------------------------------------------
----------------------------------------------------------------
-----------------------------
REPAIR PARTS FOR WATER SOFTENER
-------------------------------------------------------
----------------------------------------------------------
------------------------------------------------------------------
B
5-1 to 5-4
5-6 to 5-8
5-5
6-1, 6-2 6-3, 6-4
6-5, 6-6
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S E
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SECTION 1
▲ Read all steps, guides and rules carefully before installing and using your new water softener. Follow all steps exactly to correctly install. Failure to follow them could cause personal injury or property damage. Reading this book will also help you to get all of the benefits from your water softener.
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A. SAFETY GUIDES

WATER SOFTENER START UP
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▲ Your water softener will remove hardness minerals and “clear water” iron from water, up to the limits shown on page 4-1. It will not remove other types of iron, acids, tastes and odors, etc. It will not purify pol luted water or make it safe to drink.
▲ Protect the softener and piping from freezing. Dam age from freezing voids the softener warranty. See page 3-3.
CAUTIONS
PLEASE READ AND COMPLY WITH THE FOLLOWING GUIDES TO PREVENT DAMAGE TO THE SOFTENER OR OTHER PROPERTY, PERSONAL INJURY, OR POS SIBLE FATAL SHOCK.
▲ THIS SOFTENER WORKS ON 24 VOLTS ONLY. BE SURE TO USE ONLYTHE TRANSFORMER INCLUDED,
AND PLUG IT INTO A HOUSEHOLD 120V OUTLET. IF TRANSFORMER IS REPLACED, USE ONLY THE AU THORIZED SERVICE CLASS, II, 24 VOLT, 10 VA TRANSFORMER.
▲ Unplug the transformer right away if the power cable should become damaged or frayed. Make re
pairs before plugging back into the power outlet.
▲ Always unplug the softener from electrical power
before removing outer valve covers.
▲ This system is not intended to be used for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.
1 -1
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SECTION 1
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WATER SOFTENER START UP

B. CHECK LIST OF STEP-BY-STEP GUIDES TO INSTALL

To be sure you have done all the steps to install the softener, read the following list. Refer to the Installa tion Manual, part no. 7231741, for step-by-step guides.
Page numbers referred to are in the Installation
Manual unless otherwise noted. ^ Is the house water flow going INTO the softener
valve INLET? Trace piping to be sure. See pages 2- 4 and 2-5.
^ Is the plumbing bypass valve (or 3 valves) set for
SERVICE? Bypass valve(s) should always re main in soft water service position. Position in "bypass" only if needed for softener repairs. See FIG. 14, page 4-1 of this manual.
^ Is the valve drain hose connected the right way,
and without sharp bends or kinks that could stop or reduce water flow? See page 3-5 in the installation manual.

Page numbers referred to are in the Installation Manual unless otherwise noted.

FIG. 1
3-valve
^ Is the softener power cable connected to the
transformer? Is the transformer plugged into an inside, 120V-60Hz electrical outlet? See pages 3- 8 and 3-9 in the installation manual, and the wiring schematic on page 5-1 of this manual.
^ Be sure to restart the water heater. See page
3-9.
plastic
Bypass Valve(s)
NOTE: Codes in the state of Massachusetts require installation by a licensed plumber. For installation, use plumbing code 248-CMR of the Commonwealth of Massachusetts.
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SECTION 1
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WATER SOFTENER START UP

C. PROGRAM THE TIMER

FIG. 2
salt level adjust
signal light adjust tank light
display
Customer Assistance
1-800-426-9345
KenmoreWater.com
When the transformer is plugged in, the model code HF32, and a test number (example: A2.4) show in the face plate display for 4 seconds. Then, 12:00 AM and PRESENT TIME begin to flash.
ON/OFF-HOLD button UP
(Recharge Tonight-Now) butt
ON/OFF I
HOLD
select]
selectI
0n
LZJ
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\
SELECT
buttons
button you have pressed, telling you to use another button. For example, while setting the hardness (step 2), the beeper sounds repeatedly when the dis play reaches 1 using the DOWN button, or the high est hardness setting using the UP button.
DOWN
button
SALTSIGNAl .EVEilEVEL
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PRESENT TIME
Notes: Df HF - - shows in the display, press the UP A or DOWN V button until HF32 shows. Then, press the SELECT 1 button to set, and change to the flashing PRESENT TIME display.
To check the model code, unplug the transformer at the wall outlet and plug in again. if other than HF32 shows, see page 5-3 to reset.
SOUND "BEEPER": A "beeper" sounds while pressing buttons for timer set-up. One beep signals a change in the face plate display. Repeated beeps mean the timer will not accept a change from the

SET PRESENT TIME OF DAY

Df the words PRESENT TIME do not show in the dis play, press the SELECT 1 button (FDG. 2) until they do, or see the previous notes.
■ Press the UP / DOWN buttons to set the present time. Press UP to move the display ahead; press DOWN to move the time backward.
SALTSIGNAl
EVEILEVEL
Df the present time is between noon and midnight, be sure PM shows.
Df the present time is between midnight and noon, be sure AM shows.
8 7 6 5 4 3 2 1
SALTSIGNA .EVELLEVEL
8
7 6 5 4 3 2
H'uu™
PRESENT TIME
in,I 1C“
ILI'HO
PRESENT TIME
Each press of the UP /DOWN buttons changes the time by 1 minute. Holding the buttons in changes the time rapidly.
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SECTION 1
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WATER SOFTENER START UP

C. PROGRAM THE TIMER

^ SET WATER HARDNESS NUMBER

■ Press the SELECT 1 button once to display 25 (flashing) and HARDNESS.
The grains per gallon (gpg) hard ness of your water supply is on
SALTSIGNAl .EVEilEVEL
¿'S
your water analysis report. Be sure to enter water test results on page A, for future reference.
Df your water supply contains iron, compensate for it by adding to the water hardness number. For ex
ample, assume your water is 20 gpg hard and contains 2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you would use "0for your hard ness number.
20 gpg hardness
2 ppm iron X 5 2 10
(times)
+10
30 HARDNESS NUMBER
■ Press the UP / DOWN buttons to set your water hardness number in the display. The DOWN button moves the display to 1. The UP button moves the display to the highest setting (see maximum setting for your model in the specifications).
Note: Between 1 and 25, each press of the UP / DOWN button changes the display by 1. Between 25 and the highest number, the display changes 5 at a time^25,30,35, etc. Holding the UP or DOWN but ton in changes the display twice each second.

^ SET RECHARGE (REGENERATION) TIME

■ Press the SELECT 1 button to display 2:00 AM (flashing) and RECHARGE TIME.
At the 2:00 AM recharge time setting, the softener begins re-
SALTSIGNAl .EVEILEVEL
i,nn^

C'ULI

RECHARGE
TIME
generation (see pages 2-4 and 2-5) at 2:00 AM, end ing no later than 4:00 AM. This is a good time in most households because water is not being used (see Automatic Bypass, page 2-6). If a different re charge time setting would be better for your house hold, do the following.
■ Press the UP / DOWN buttons to set the desired recharge starting hour. Be sure to observe the AM­PM as you did when setting the present time of day.
Note: Each press of the UP / DOWN buttons changes the display one hour. Holding the buttons in changes the display twice each second.
^]| SET SALT TYPE (sodium chloride or potas
sium chloride, see page 1-6):
■ Press the SELECT 1 button to display nACl, the default setting.
SALTSIGNAl
Df you want to use potassium chloride (KCl) instead of stan dard sodium chloride (NaCl) water softener salt, be sure to set KCl in the display using the UP
button. The KCl setting adjusts regeneration cycle times to com pensate for the variable dissolv ing rate of potassium chloride.
EVEILEVEL
8
7
6
5
4
3
2
1
SALTSIGNA .EVEILEVEL
8
7
6
5 4 3
2 1
nRCI
KCl
■ Press the SELECT button once again, to return the present time, and RECHARGE TONIGHT in the display.
SAUSIGNAL .EVEILEVEL
5d9'
RECHARGE TONIGH7
KCl
DF YOU NEED HELP PROGRAMMDNG THE TDMER, CALL TOLL FREE,
NUMBER 1-800-426-9345.
www.KenmoreWater.com
SEE PAGES 2-1, 2-2 AND 2-3 FOR OTHER FACE PLATE TIMER FEATURES.
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SECTION 1

D. SANITIZE THE WATER SOFTENER

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WATER SOFTENER START UP
Care is taken at the factory to keep your water soft ener clean and sanitary. Materials used to make the softener will not infect or contaminate your water supply, and will not cause bacteria to form or grow. However, during shipping, storage, installing and operating, bacteria could get into the softener. For this reason, sanitizing as follows is suggested® when installing.
The first time you sanitize your softener, be sure to do all steps in the installation manual, and on pages 1-2,1-3 and 1-4 of this manual first.
Gift the salt hole cover and use a pail to fill the salt storage tank with up to 3 gallons of water
(approximately 3 inches). Remove the brinewell cover (FIG. 3) and pour
about 3/4 ounce, or 1 to 2 tablespoons, of com mon 5.25%, unscented, household bleach (Clo­rox, Ginco, BoPeep, White Sail, Eagle, etc.) in the softener brinewell. Replace the brinewell cover.
Open the bypass valve and press the ON/OFF­HOGD button and hold for 3 seconds to start a re charge. This first recharge does several things.
FIG. 3
salt hole cover
brinewell cover
(remove and add
about 3/4 oz.
bleach)
brinewell
water,
about 3 gallons
• Dt draws the bleach into and through the softener to sanitize it.
• Dt fills the salt tank to the water level needed.
• Dt gets all the air out of the resin tank.
• Dt prepares the resin bed (see page 2-4) for ser vice.
Notes: This recharge takes about 2 hours, depending on the salt type setting (page 1-4).

You can sanitize the softener with or without salt in the storage tank.

® Recommended by the Water Quality Association. On some water supplies, the water softener may need periodic
disinfecting.
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SECTION 1
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WATER SOFTENER START UP

E. FILL THE STORAGE TANK WITH SALT

Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage tank by the softener. However, you must keep salt in the tank, but it is not necessary to keep it full. In humid areas, it is best to fill the storage tank one quarter to one half full, and to refill it more often. Salt bridging (see page 3-1) occurs more often when conditions are humid.
Fill the tank with NUGGET or PELLET water soft ener salt. DO NOT use rock salts, as they have dirt and sediments that will stop the softener from working.
Before filling, be sure the brinewell cover is in place on the top of the brinewell. Salt storage capacity is shown on page #-1. Be sure to set the salt monitor system (see page 2-1).
POTASSIUM CHLORIDE, alternate to salt: The de sign of this softener allows for the use of potassium chloride in place of salt (sodium chloride).
1) Place only one bag of KCl in your softener at a time (the salt storage tank should contain no more than 60 pounds of KCl at any one time).
2) A softener using KCl should not be placed in areas with temperature fluctuations and high hu midity (KCl will harden in these environments and may make the softener inoperable).
3) Check the brine tank and brinewell (black tube in salt storage tank) monthly. Df hardening is present, pour small amounts of warm water on hardened areas until they loosen.
4) If you do use potassium chloride, see page 1-4 to set the timer for its use.
Note: The salt monitor system, page 2-1, is cali brated to the density of nugget or pellet water soft ener salt. The monitor will not work as accurately with other types of salt including rock and solar.
Resin Bed Cleaner 42- 34426, for periodic treatments to keep your resin bed clean.
FIG. 4
brinewell cover
brinewell
salt
storage
tank
Sodium information: Water softeners using sodium chloride for regeneration add sodium to the water. Persons who are on sodium restricted diets should consider the added sodium as part of their overall sodium intake. For example, if your water supply is 15 grains hard, you would have to drink 3 quarts of softened water to consume 335 milligrams of so dium. That is equivalent to eating 2-1/2 slices of white bread.
WATER SOFTENING SALT WITH IRON REMOV ING ADDITIVES — Some salts have an additive to
help the softener handle iron in the water supply. These salts may be used if your water supply has a high iron content. Dt is recommended to use Sears
Persons who are concerned about their drinking water should consider a Kenmore Drinking Water System that will remove or reduce in excess of 90% of the sodium and other drinking water contami nants.
You have now finished the water softener start up. After the sanitizing recharge, on
page 1-5, the softener will be giving you soft water. Please read pages 2 - 4,2 - 5 and 2 - 6 in section 2 to understand how the softener works to continue to give you soft water.
1 - 6
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SECTION 2
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HOW YOUR WATER SOFTENER WORKS

A. FACEPLATE TIMER FEATURES

^ EXTRA RECHARGE

S E
C
T
I
O
N
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^ RECHARGE NOW Press the ON/OFF-HOLD but
ton and hold until ^RECHARGE NOW, Serv and Eill begin to flash in the display. Upon reaching fill, the first cycle of regenera tion, the flashing Serv turns off and Eill is on steady. RECHARGE continues to flash. This regeneration will last for about 2 hours. After the 2 hours, you will have soft water again.
*Note: If the CLEAN feature is set to ON, a cleaning back wash (CGEAN and Bkwsh or Rinse flashes in the dis play, along with the minutes of the clean cycle re maining) precedes the recharge.
Sometimes, a manually started regeneration (recharge) may be desired, or needed. Two exam ples are:
- You have used more water than usual (guests visiting) and you may run out of soft water before the next timer started regenera tion.
- You did not refill the softener with salt before it was gone. After you refill with salt:
You can start a regeneration right away, or you can set the timer to regenerate at the next 2:00 AM (or other preset recharge time). Do the following.
SALTSICNAi Serv .EVELLEVEL
III l|_J F-
I'ud
RECHARGE

^ SALT MONITOR SYSTEM

The faceplate timer has a low salt monitor with an indicator light to remind you to refill the storage tank with salt. To set this monitor system:
Lift the salt hole cover and level the salt in the storage tank.
The salt level decal, on the brinewell inside the tank, has numbers from 0 to 8 (see drawing be low). Observe the number the leveled salt is at or closest to.
Now, press the SALT LEVEL ADJUST button until black bars display up to the salt level num ber. For example, the pictures below show the salt level at 6.
Finally, set the level you want the low salt indi cator light to come on. Press the SIGNAL LIGHT ADJUST button until a (Y) shows opposite this number. In the example below, the light will come one when the stored salt drops to level 2. At level 2, the storage tank is about 1/3 full. This is the lowest you should allow the stored salt level to drop to.
If you want to turn the salt monitor off, press the SIGNAL LIGHT ADJUST button until OFF shows above.
Note: For accurate salt monitor operation, always use nugget or pellet water softener salt. See page 1-6.
If potassium chloride is used, be sure to adjust the timer to the KCl setting on page 1-4.
SALT SALT 5GNAL
^ RECHARGE TONIGHT Press and release (do not hold) the
ON / OFF-HOLD button. RE CHARGE TONIGHT flashes in the display, and the softener be gins regeneration at the next preset recharge time. Press and release the ON/ OFF-HOLD button once more if you decide to can cel the regeneration, and RECHARGE TONIGHT.
RECHARGE TONIGHT
I'UO
PM
2 - 1
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SECTION 2
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HOW YOUR WATER SOFTENER WORKS

A. FACEPLATE TIMER FEATURES

^ OPTIONAL SETTINGS - SALT EFFICIENCY, CLEAN FEATURE, CLEAN FEATURE MINUTES, MAXIMUM DAYS BETWEEN REGENERA TIONS, 12 / 24 HOUR CLOCK and GALLONS / LITERS:
1. To set any of the following options, press and hold SELECT 1 for 3 seconds. Press the SELECT 1 key and the SALT EFFICIENCY display shows. Use the UP / Down button to change the ON / OFF dis plays.
SALTSIGNAL .EVELLEVEL
8 7 6
4 3 2 1
OFF
dj
SALTSIGNAl .EVELLEVEL
un
IJSALT EFFICIENCY: When this feature is ON, the unit will operate at salt efficiencies of 4000 grains of hardness per pound of salt or higher.
2. Press SELECT 1 again to show the CLEAN dis play.
SALTSIGNAL .EVELLEVEL
8 7 6
4 3 2 1
OFF
CLEAN
SALTSIGNAL .EVELLEVEL
un
this cycle time, use the UP button to increase the time, or the DOWN button to shorten the time. If no change is desired, continue below.
4. Press SELECT 1 to show the 1! HOUR display. Continue with next step if no change is desired.
SALTSIGNAl EVELLEVEL
/ZJL _i
ICI II
TIME TIME
SALTSIGNAl EVELLEVEL

?Mhi-

91! or 24 hour clock: AU time displays are shown in standard clock time (1 to 1! PM; and 1 to 1! AM) at the 1! hr default setting. If military time displays are desired, set to 24 hr by pressing the UP button.
5. Press SELECT 1 again to show the GALLONS or LITERS display.
SALISIGNAl EVELLEVEL
CO I c
Ol 11- 3
GALLONS
SALISIGNAL EVELLEVEL
I
I Ir.~ Cl
UTEHS
9Gallon or Fiter readings: Water usage and flow displays are shown in gallons. If you prefer to have the same displays in liters, press the UP button until
Liter shows.
9CFEAN: This feature is beneficial on water sup
plies containing iron and / or high amounts of sedi ments (sand, silt, dirt, etc.). When set to
ON, a back wash and fast rinse cycle will occur first, preceeding the normal regeneration sequence (see page 2-4). This provides extra cleaning of the resin bed before it is regenerated with the salt brine. To conserve wa ter set this feature OFF if your water supply does not contain iron or sediments.
3. Press SELECT 1 again and the CLEAN TIME dis play shows.
SALTSIGNAL! .EVELLEVEL
- - - -
7
CLEAN
4 3 2
- -- -
default minutes example: time set to 3 minutes
I
TIME
SALISIGNAL EVELLEVEL
TIME
D
MIN
9CFEAN feature minutes: If you are using this fea ture the length of the extra backwash cycle automat ically sets to 7 minutes. However, you can adjust this time from 1 to 15 minutes in length. To change
6. Press SELECT 1 again to show the RECHARGE display.
DAY
SALTSIGNAL! .EVELLEVEL
8 7 6
4
3
2
- -- -
RECHARGE
LI
example: set to 4 days maxi mum between regenerations
SALISIGNAL EVELLEVEL
default display
9Haximum days between regenerations: The face plate timer automatically controls regeneration fre quency (see page !-%). This provides the greatest operating efficiency, and under most conditions, this feature will be left in its default mode. Howev er, modify this feature if you want to force a regen eration every set number of days. For example, if your water supply contains iron and you want the softener to regenerate at least once every few days to keep the resin bed clean, set the display as typical ly shown above. Setting is available from 1 to 15 days by using the UP and DOWN buttons.
7. Press SELECT 1 to return the present time display.
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