Page 1
OWNER’S
MODEL NOS.
625.388200
625.388250
Caution;
Read and Follow
All Safety Rules and
Operating Instructions
Before First Use of
This Product.
K^nmarG
UltraSoft 200 Water Softener
with Deluxe Valve
If you have questions when
installing, operating or main
taining your softener, and
when setting the timer, call
this toll-free number...
♦ Warranty
♦ Start Up / Setting Timer
♦ Flow It Works
♦ Care Of
1-800-426-9345
♦ Specifications
www.KenmoreWater.com
♦ Repair Parts
SAVE THIS MANUAL
Use the plastic bag and tie provided, to hang manuals
nearby the softener for future reference.
Sears, Roebuck and Co., 3333 Beverly Road, Hoffman Estates, IL 60179 USA
PRINTED IN U.S.A.
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SEARS RESIDENTIAL WATER SOFTENER
FULL ONE YEAR WARRANTY ON WATER SOFTENER
For one year from the date of purchase, when this water softener is installed and
maintained in accordance with our instructions, Sears will repair, free of charge,
defects in material or workmanship in this water softener.
FULL TEN YEAR WARRANTY AGAINST LEAKS
For ten years from the date of purchase, Sears will furnish and install a new current
model water softener tank or salt storage drum, free of charge, if either the tank
or drum develop a leak.
TO OBTAIN WARRANTY SERVICE, SIMPLY CONTACT THE NEAREST SEARS
SERVICE QENJER THROUGHOUT THE unijed STATES. This warranty ap
plies only while this product is in use in the United States.
This warranty gives you specific legal rights, and you may have other rights which
vary from state to state.
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Sears, Roebuck and Co., D/817 WA, Hoffman Estates, IL 60179
WARRANTY a
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J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J
If you want your water softener professionally installed, talk to your Sears Salesman. He will arrange for a
prompt, quality installation by Sears Authorized Installers.
SEARS INSTALLATION POLICY
All installation labor arranged by Sears shall be per
formed in a neat, workmanlike manner in accor
dance with generally accepted trade practices. Fur
ther, all installations shall comply with all local
laws, codes, regulations, and ordinances. Customer
shall also be protected, during installation, by insur
ance relating to Property Damage, Workman's
SEARS INSTALLATION WARRANTY
In addition to any warranty extended to you on the
Sears merchandise involved, which warranty be
comes effective the date the merchandise in
installed, should the workmanship of any Sears ar
ranged installation prove faulty within one year.
Sears will, upon notice from you, cause such faults
to be corrected at no additional cost to you.
Compensation and Public Liability.
FACTS AND FIGURES TO KEEP
salt hole cover
Fill in the blanks below and keep this book in a safe place so you always have
these facts.
Water Softener Model No.t_
Serial Number____________
Date Installed
Water Hardness
Iron Content
pH___________
Water Pressure
____________
__________
__
Taste And/Or Odor
_
Water Flow Rate
_Grains Per Gallon
Parts Per Million
_Pounds/Square Inch
Gallons Per Minute
rating
decal
t The model number is on the rating decal, located on the rim, under the salt hole cover.
A
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± TABLE OF CONTENTS a
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IJ J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J J
T
A
L
E
O
F
C
O
N
SECTION 1
A.
B.
C.
D.
E.
Safety Guides------------------------------------------------------------------------------- 1-1
Check List of Step-By-Step Guides To Install.................................... 1-2
Program The Timer............................................................................... 1-3, 1-4
Sanitizing The Water Softener---------------------------------------------------------- 1-5
Fill The Storage Tank With Salt
SECTION 2
A.
B.
Faceplate Timer Features
Soft Water Service and Regeneration
SECTION 3
A.
B.
C.
Salt: Refilling Storage Tank / Salt Bridge--------------------------------- 3-1
Keeping The Water Softener Clean---------------------------------------------------- 3-2
Protect The Water Softener From Freezing------------------------------------------ 3-3
WATER SOFTENER START UP PAGE NO.
--------------------------------------------
HOW YOUR WATER SOFTENER WORKS
----------------------------------------------------
-------------------------------------
CARE OF YOUR WATER SOFTENER
1-6
2-1 to 2-3
2-4 to 2-6
N
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D.
Checklist (Not Getting Soft Water)
SECTION 4
A.
Dimensions / Specifications------------------------------------------------------ 4-p4-2
SECTION 5
A.
B.
C.
Troubleshooting---------------------------------------------------------------- 5-1 to 5-4
Rotary Valve Service---------------------------------------------------------------------- 5-5
Water Flow Through The Softener Valve
SECTION 6
A.
B.
C.
Water Softener Complete
Brine Valve Assembly..................................................................................... 6-3, 6- 4
Valve Assembly................................................................................................ 6-5, 6-6
.....................................................................
ABOUT YOUR WATER SOFTENER
SERVICE TECH. INFORMATION
..........................................
REPAIR PARTS FOR WATER SOFTENER
-----------------------------------------------------------
3-4
5-6 to 5-8
6-1, 6-2
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SECTION 1
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J J ,i J, J J J J ,i J , J J J J ,i J, J J J J ,i J, J J,.,
I WATER SOFTENER START UP
A. gApETYQyiDES
▲ Read all steps, guides and rules carefully before
installing and using your new water softener. Follow
all steps exactly to correctly install. Failure to follow
them could cause personal injury or property damage.
Reading this book will also help you to get all of the
benefits from your water softener.
▲ Your water softener will remove hardness minerals
and “clear water” iron from water, up to the limits
shown on page 4-1. It will not remove other types of
iron, acids, tastes and odors, etc. It will not purify pol
luted water or make it safe to drink.
▲ Protect the softener and piping from freezing. Dam
age from freezing voids the softener warranty. See
page 3-3.
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CAUTIONS
PLEASE READ AND COMPLY WITH THE FOLLOWING
GUIDES TO PREVENT DAMAGE TO THE SOFTENER
OR OTHER PROPERTY, PERSONAL INJURY, OR POS
SIBLE FATAL SHOCK.
▲ THIS SOFTENER WORKS ON 24 VOLTS ONLY. BE
SURETO USE ONLY THE TRANSFORMER INCLUDED,
AND PLUG IT INTO A HOUSEHOLD 120V OUTLET. IF
TRANSFORMER IS REPLACED, USE ONLY THE AU
THORIZED SERVICE, CLASS II, 24 VOLT, 10 VA
TRANSFORMER.
▲ Unplug the transformer right away if the power
cable should become damaged or frayed. Make re
pairs before plugging back into the power outlet.
▲ Always unplug the softener from electrical power
before removing outer valve covers.
▲ This system is not intended to be used for treating
water that is microbiologically unsafe or of unknown
quality without adequate disinfection before or after
the system.
1 - 1
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SECTION 1
B. CHECK LIST OF steP-BY-STEP GUIDES TO INSTALL
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WATER SOFTENER START UP
To be sure you have done all the steps to install the
softener, read the followinglist. Refer to the Installa
tion Manual, part no. 7231741, for step-by-step
guides.
Page numbers referred to are in the Installation
Manual unless otherwise noted.
Is the house water flow going INTO the softener
valve INLET? Trace piping to be sure. See pages
2- 4 and 2-5.
Is the plumbing bypass valve (or 3 valves) set for
SERVICE? Bypass valve(s) should always re
main in soft water service position. Position in
"bypass" only if needed for softener repairs. See
FIG. 14, page 4-1 of this manual.
p^ Is the valve drain hose connected the right way,
and without sharp bends or kinks that could
stop or reduce water flow? See page 3-5 in the
installation manual.
Page numbers referred to are in the Installation
Manual unless otherwise noted.
FIG. 1
3-valve
K* Is the softener power cable connected to the
transformer? Is the transformer plugged into an
inside, always live 120V-60Hz electrical outlet?
See pages 3-8 and 3- 9 in the installation manual,
and the wiring schematic on page 5-1 of this
manual.
p^ Be sure to restart the water heater. See page
3- 9.
plastic
Bypass Valve (s)
iil
NOTE: Codes in the state of Massachusetts require installation
by a licensed plumber. For installation, use plumbing code
248-CMR of the Commonwealth of Massachusetts.
1 - 2
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SECTION 1
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WATER SOFTENER START UP
C. program THE TIMER
FIG. 2
signa! light adjust salt level adjust display
ON/OFF-HOLD button
(Recharge Tonight-Now)
When the transformer is plugged in, the model code
SR27, and a test number (example: k20) show in the
face plate display for 4 seconds. Then, 12:00 AM and
PRESENT TIME begin to flash.
UP button
SELECT button
DOWN button
button. For example, while setting the hardness
(step 2), the beeper sounds repeatedly when the dis
play reaches 1 using the DOWN button, or the high
est hardness setting using the UP button.
PRESENT TIME
Notes:
If SR - - shows in the display, press the UP 0 or-
DOWN 0 button until SR27 shows. Then, press
the SELECT button to set, and change to the flashing
PRESENT TIME display.
To check the model code, unplug the transformer at
the wall outlet and plug in again, if other than SR27
shows, see page 5-3 to reset.
SOUND "BEEPER": A "beeper" sounds while
pressing buttons for timer set-up. One beep signals
a change in the face plate display. Repeated beeps
mean the timer will not accept a change from the
button you have pressed, telling you to use another
SET PRESENT TIME OF DAY
If the words PRES ENT TIME do not show in the dis
play, press the SELECT button (FIG. 2) until they do,
or see the previous notes.
■ Press the UP / DOWN buttons to set the present
time. Press UP to move the display ahead; press
DOWN to move the time backward.
If the present time is between
noon and midnight, be sure PM
U-CO™
I' 30
PRESENT TIME
shows.
If the present time is between
midnight and noon, be sure AM
I
i I'JLI
PRESENT TIME
shows.
Each press of the UP /DOWN buttons changes
the time by 1 minute. Fielding the buttons in
changes the time 32 minutes each second.
1 - 3
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SECTION 1
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WATER SOFTENER START UP
C. program THE TIMER
^ SET WATER HARDNESS NUMBER
■ Press the SELECT button once to display 25
(flashing) and HARDNESS.
The grains per gallon (gpg) hard
ness of your water supply is on
your water analysis report. Be
sure to enter water test results on
page A, for future reference.
If your water supply contains iron, compensate for
it by adding to the water hardness number. For ex
ample, assume your water is 20 gpg hard and contains 2
ppm iron. Add 5 to the hardness number for each 1 ppm
of iron. In this example, you would use 30 for your hard
ness number.
20 gpg hardness
2 ppm iron X 5 - 10
(times)
+10
30 HARDNESS NUMBER
■ Press the UP / DOWN buttons to set your water
hardness number in the display. The DO WN button
moves the display to 1. The UP button moves the
display to the highest setting (see maximum setting
for your model in the specifications).
Note:
Each press of the UP / DOWN button changes the
display by 1 between 1 and 25. Between 25 and the
highest number, the display changes 5 at a
time...25,30,35, etc. Holdingthe UPor DOWNbutton in changes the display twice each second.
Q SET RECHARGE (REGENERATION) TIME
■ Press the SELECT button to display 2;00 AM
(flashing) and RECHARGE TIME.
1,1 II I"
At the 2:00 AM recharge time
setting, the softener begins re
C'ULI
RECHARGE
TIME
generation (see pages 2-4 and
2-5) at 2:00 AM. This is a good
time in most households because water is not being
used (see Automatic Bypass, page 2-6). If a differ
ent recharge time setting would be better for your
household, do the following.
■ Press the UP / DOWN buttons to set the desired
recharge starting hour. Be sure to observe the AMPM as you did when setting the present time of day.
Note:
Each press of the UP / DOWN buttons changes the
display one hour. Holding the buttons in changes
the display twice each second.
■ Press the SELECT button once again, to return
the present time, and RECHARGE TONIGHT in the
display.
lie-
IF YOU NEED HELP PROGRAMMING THE TIMER, CALL TOLL FREE,
NUMBER 1-800-426-9345.
SEE PAGES 2-1, 2-2 AND 2-3 FOR OTHER FACE PLATE TIMER FEATURES.
1 - 4
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SECTION 1
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WATER SOFTENER START UP
Care is taken at the factory to keep your water soft
ener clean and sanitary. Materials used to make the
softener will not infect or contaminate your water
supply, and will not cause bacteria to form or grow.
However, during shipping, storage, installing and
operating, bacteria could get into the softener. For
this reason, sanitizing as follows is suggested®
when installing.
The first time you sanitize your softener, be sure
to doa/l steps in the installation manual, and on
pages 1-2, 1-3 and 1-4 of this manual first.
Lift the salt hole cover and use a pail to fill the
salt storage tank with up to 3 gallons of water.
Remove the brinewell cover (FIG. 3) and pour
about 3/4 ounce, or 1 to 2 tablespoons, of com
mon 5.25%, miscented, household bleach (Clorox, Linco, BoPeep, White Sail, Eagle, etc.) in the
softener brinewell. Replace the brinewell cover.
Press the ON/OFF-HOLD button and hold for 3
seconds to start a recharge. This first recharge
does several things.
FIG.3
• It draws the bleach into and through the softener
to sanitize it.
• It fills the salt tank to the water level needed.
• It gets all the air out of the resin tank.
• It prepares the resin bed (see page 2-4) for ser
vice.
Notes:
This recharge takes about 2-1/2 or2-3/4 hours, de
pending on the salt type setting (page 1-4).
You can sanitize the softener with or without salt
in the storage tank.
(J)
Recommended by the Water Quality Association. On some
water supplies, the water softener may need periodic
disinfecting.
1 - 5
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SECTION 1
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WATER SOFTENER START UP
Brine (salt dissolved in water) is needed for each and
every regeneration. The water for making brine is me
tered into the salt storage tank by the softener. Howev
er; you must keep salt in the tank^ but it is not necessary
to keep it full. In humid areas, it is best to fill the stor
age tank one quarter to one half full, and to refill it
more often. Salt bridging (see page 3-1) occurs more
WATER SOFTENING SALT WITH IRON REMOVING
ADDITIVES — Some salts have an additive to help the
softener handle iron in the water supply. These salts
may be used if your water supply has a high iron con
tent. It is recommended to use Sears Resin Bed Clean
er 42- 34426, for periodic treatments to keep your resin
bed clean.
often when conditions are humid.
Fill the tank with NUGGET or ppppET water softener
salt. DO NOT use rock salts, as they have dirt and sedi
ments that will stop the softener from working.
Before filling, be sure the brinewell cover is in place on
the top of the brinewell. Salt storage capacity is shown
on page 4-1. Be sure to set the salt monitor system
(see page 2-1).
Note: The salt monitor system, page 2-1, is calibrated
to the density of nugget or pellet water softener salt.
The monitor will not work as accurately with other
types of salt including rock and solar.
If you choose Potassium Chloride (KCl) as a regener
ant, following these suggestions will help give you
years of maintenance free service.
1) Place only one bag of KCl in your softener at a time
(the salt storage tank should contain no more than 60
pounds of KCl at any one time).
2) A softener using KCl should not be placed in areas
with temperature fluctuations and high humidity
(KCl will harden in these environments and may
make the softener inoperable).
3) Check the brine tank and brine well (black tube in
salt storage tank) monthly. If hardening is present,
pour small amounts of warm water on hardened areas
until they loosen.
4) If your softener does not have a KCl salt setting you
must increase your hardness setting by 25% to ensure
continuous soft water as in example below.
Raw Water Hardenss
(grains per gallon)
5gPS
Softener setting when
using KCl
lOgPg
15gpg
20gpg
25gpg
30gPg
35gpg
X 25 % =
40gpg
7gpg
13gpg
Wgpg
25gpg
32gpg
38gPg
44gpg
50gpg
Sodium information: Water softeners using sodium
chloride for regeneration add sodium to the water.
Persons who are on sodium restricted diets should
consider the added sodium as part of their overall so
dium intake. For example, if your water supply is 15
grains hard, you would have to drink 3 quarts of soft
ened water to consume 335 milligrams of sodium.
That is equivalent to eating2-l /2 slices of white bread.
Persons who are concerned about their drinking water
should consider a Kenmore Drinking Water System
that will remove or reduce in excess of 90% of the so
dium and other drinking water contaminants.
You have now finished the water softener start up. After the sanitizing recharge, on page 1-5, the soft
ener will be giving you soft water. Please read pages 2 - 4,2 - 5 and 2 - 6 in section 2 to understand how
the softener works to continue to give you soft water.
1 - 6
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SECTION 2
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HOW YOUR WATER SOFTENER WORKS
^ EXTRA RECHARGE
Sometimes, a manually started
regeneration (recharge) may be
desired, or needed. Two exam
ples are:
- You have used more water than
usual (guests visiting) and you
may run out of soft water before
the next timer started regenera
tion.
- You did not refill the softener
with salt before it was gone. After
you refill with salt:
You can start a regeneration right
away, or you can set the timer to
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^ RECHARGE NOW
Press the ON/OFF-HOLD but
regenerate at the next 2:00 AM (or
other preset recharge time). Do
the following.
M l( h
I’UO
RECHARGE
ton and hold until ^RECHARGE,
Serv and Fill begin to flash in the display. Upon
reaching fill, the first cycle of regeneration, the flash
ing Serv goes off and Fill is on steady. RECHARGE
continues to flash. This regeneration will last for
about 2 hours. After the 2 hours, you will have soft
water again.
“^Note:
If the CLEAN feature is set to ON, a cleaning back
wash {CLEAN and Bkzvsh or Rinse flashes in the dis
play, along with the minutes of the dean cycle re
maining) precedes the recharge.
^ SALT MONITOR SYSTEM
The face plate timer has a low salt monitor with an
indicator light to remind you to refill the storage
tank with salt. To set this monitor system:
Lift the salt hole cover and level the salt in the
storage tank.
The salt level decal, on the brinewell inside the
tank, has numbers from 0 to 8 (see drawing be
low). Observe the number the leveled salt is at
or closest to.
Now, press the SALT LEVEL ADJUST button
until black bars display up to the salt level num
ber. For example, the pictures below show the
salt level at 6.
Finally, set the level you want the low salt indi
cator light to come on. Press the SIGNAL LIGHT
ADJUST button until a (^) shows opposite this
number. In the example below, the light will
come on when the stored salt drops to level 2. At
level 2, the storage tank is about 1 / 3 full. This is
the lowest you should allow the stored salt level
to drop to (see note on page 1-6).
If you wish to turn the salt monitor off, press the
SIGNAL LIGHT ADJUST button until OFF
shows above.
Note:
For accurate salt monitor operation, always use
nugget or pellet water softener salt. See page 1-6.
^ RECHARGE TONIGHT
Press and release (do not hold) the
ON / OFF-HOLD button. RE
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MIJO
RECHARGE TONtGHl
WATER FLOW
CHARGE TONIGHT flashes in the display, and the
softener begins regeneration at the next preset re
charge time. Press and release the ON/ OFF-HOLD
button once more if you dedde to cancel the regen
eration, and RECHARGE TONIGHT.
2 - 1
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SECTION 2
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HOW YOUR WATER SOFTENER WORKS
^ OPTIONAL SETTINGS - SALT EFFICIENCY,
CLEAN FEATURE, CLEAN FEATURE MINUTES,
MAXIMUM DAYS BETWEEN REGENERA
TIONS and 12 / 24 HOUR CLOCK:
1. To set any of the following options, press and hold
SELECT for 3 seconds until 000 shows in the display.
Then press once until the SALT EFFICIENCY dis
play shows. Use the UP / Down buttons to change
the ON / OFF displays.
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un
Ф
□SALT EFFICIENCY: î!> When this feature is ON,
the unit will operate at salt efficiencies of 4000 grains
of hardness per pound of salt or higher. (May re
charge more often using smaller salt dosage and less
water).
2. Press SELECT again to show the CLEAN display.
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just this time from 1 to 15 minutes in length. To
change this cycle time, use the UP button to increase
the time, or the DOWN button to shorten the time.
If no change is desired, continue below.
4. Press SELECT again to show the following RE
CHARGE display.
RECHARGE
default display
example: setto 4 days maxi
mum between regenerations
^Maximum days betzveen regenerations: The face
plate timer automatically controls regeneration fre
quency (see page 2-5). This provides the greatest
operating efficiency, and under most conditions this
feature will be left in its default mode. However,
you can modify this feature if you want to force a
regeneration every set number of days. For exam
ple, if your water supply contains iron and you
want the softener to regenerate at least once every
few days to keep the resin bed clean, set the display
as typically shown above. Setting is available from
1 to 15 days by using the UP and DOWN buttons.
^CFEAN: This feature is beneficial on water sup
plies containing iron and / or high amounts of sedi
ments (sand, silt, dirt, etc.). When set to ON, a back
wash and fast rinse cycle will occur first, proceeding
the normal regeneration sequence (see page 2-4).
This provides extra cleaning of the resin bed before
it is regenerated with the salt brine. To conserve wa
ter, if your water supply does not contain iron or
sediments, be sure this feature is set to OFF.
3. Press SELECT again until the CLEAN TIME dis
play shows.
-»
||М
ли
default minutes example: time set to 3 minutes
1
сш
Ш£
~^C FEAN feature minutes: If you are using this fea
ture, the length of the extra backwash cycle auto
matically sets to 7 minutes. However, you can ad
5. Press SELECT to show the 12 HOUR display.
□22 or 24 hour clock: All time
displays are shown in standard
clock time (1 to 12 PM; and 1 to
12 AM) at the 22 hr default set
ting. If military time displays are
desired, set to 24 hr by pressing
the UP button.
6. Press SELECT to return to the present time dis
play.
^ WATER FLOW THROUGH THE SOFTENER
If soft water is in use, the water
IS38'
flow bars continually scroll
across the display. The bars
scroll slowly when water flow is
slow, and move faster as water
1838
flow increases. The flow bars do
not show when all faucets and
water using appliances are off.
1038'
2 - 2
Flow bars scroll when
soft water is in use.
т'.
1038*
© мгаяш
Page 12
f J J J J ,i J J J J J ,i J J
U JJ JJ JJ JJ J.
ÌJ..IJ J J J J. J J J J J J J
SECTION 2
,i J J J J J ,i J J J J J ,i J J
JJ JJ J J JJ JJ J J JJ J
J J. J J J J J J, J J J J J J J
HOW YOUR WATER SOFTENER WORKS
^ RECHARGE TIME REMAINING and VALVE POSITION INDICATORS
One of the valve position indica
tors (Serv, Fill, Brine, Bkwsh,
Rinse) is displayed while the
softener is recharging (See “^Note
on page 2-1 if the CLEAN fea
ture is ON). RECHARGE flashes
valve recharge
position time
indicators remaining
8 OFF
7
Fit!
I lio
Brine
=■
?
II II 1“«
rs. U RECHAR3E
TIME REMAIN1M3
Rinse
in the display and, beginning
with B? hie, the minutes of recharge remaining be
fore return to service appears in place of the present
time. When the valve is moving from one cycle to
another, both position indicators are flashing.
^ PROGRAM MEMORY
If electrical power to the softener goes off, the time
display is blank but the face plate timer keeps the
correct time for about 12 hours. When electrical
power comes on again, you have to reset the present
time only if the display is flashing. The HARDNESS
and RECHARGE TIME never require resetting un
less a change is desired.Even if the timer is incorrect
after a long power outage, the softener works as it
should to keep your water soft. However, regenera
tions may occur at the wrong time of day until you
reset the timer to the correct time of day (page 1-3).
^ ERROR CODE
An error code could appear in
the face plate display if a prob
lem occurs in the softener elec
tronics. Turn to page 5-2 under
"Troubleshooting" to resolve
the problem.
2 - 3
Page 13
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U JJ JJ JJ JJ J.
ÌJ..IJ J J J J. J J J J J J J
SECTION 2
,i J J J J J ,i J J J J J ,i J J
JJ JJ J J JJ JJ J J JJ J
J J. J J J J J J, J J J J J J J
HOW YOUR WATER SOFTENER WORKS
SERVICE
When the softener is giving you soft water, it is
called "Service". During service, hard water comes
from the house main water pipe into the softener.
Inside the softener resin tank is a bed made up of
thousands of tiny, plastic resin beads (FIG. 5). As
hard water passes through the bed, each bead at
tracts and holds the hardness minerals. This is
called ion-exchanging. It is much like a magnet at
tracting and holding metals. Water without the
hardness minerals (soft water) flows out of the soft
ener and into the house soft water pipes. After a pe
riod of time, the resin beads hold all of the hardness
minerals they can, and cleaning with salt brine is
needed. This cleaning is called regeneration or re
charge. Regeneration is started at 2:00 a.m. by the
electronic timer (see page 2-6). It takes place in 5
stages or cycles. These are:
FILL
BRINING
BACKWASH
FAST RINSE
BRINE RINSE
REGENERATION
n FILL: Salt, dissolved in water, is called brine.
Brine is needed to clean the hardness minerals from
the resin beads. To make the brine, water flows into
the salt storage area during the fill stage as shown
in FIG. 6. Fill cycle length depends on how much
soft water making capacity you have used since the
last regeneration. As you use more water, fill time
increases so more brine is made. The greater
amount of brine cleans more hardness minerals
from the resin bed.
FIG. 6
Water Flow Through
the Softener in Fill
soft water hard water
OUT IN
Note:
If the Clean feature is set to ON, additional back
wash and fast rinse cycles occur before the fill cycle.
FIG. 5
Water Flow Through
the Softener in Service
soft water hard water
OUT IN
resin tank
resin bed
2 - 4
Page 14
f J J J J ,i J J J J J ,i J J
IJ..IJ J J ,i J .1J J J J J J
SECTION 2
,i J ,j J J J ,i J J J J J ,i J J
J J. .1J J J J J, .1J J J J J J
HOW YOUR WATER SOFTENER WORKS
BRINING: During brining, the brine is moved
from the salt storage area, into the resin tank. Inside
the resin tank, brine cleans hardness minerals from
the resin beads and they are discharged out the
drain. How much brine is needed to clean the resin
depends on:
- - the amount of service water used between regen
erations,
- - the amount of resin in the softener,
- - how fast the brine goes through the bed.
The nozzle and venturi (FIG. 7) makes suction to
take brine from the salt tank and put it into the resin
tank. They keep the brine flow down to a very slow
rate to get the best resin cleaning with the least salt.
BRINE RINSE: After all of the brine is moved
into the resin tank, the brine valve closes. Water
keeps flowing the same way it did during brining
except the brine flow has stopped. Hardness miner
als and brine flush from the resin tank to the drain.
Brining and brine rinse together vary in the length
of time they take, relative to the fill cycle length.
FIG. 7
Water Flow Through the Softener
in Brining and Brine Rinse
hard water water
bypass OUT ^ ^ IN
drain
and to the drain. The bed lifts and expands for good
cleaning.
FIG. 8
Water Flow Through the
Softener in Backwash
hard water hard water
bypass OUT f I IN
FAST RINSE: Backwash is followed by a fast
flow of water down through the resin tank. The fast
flow packs the resin bed and gets it ready for return
to service (FIG. 9).
After fast rinse, the softener returns to service. Hard
water goes into the resin tank where the resin bed
again takes out the hardness minerals. Soft water
goes to the house soft water pipes.
FIG. 9
Water Flow Through the
Softener in Fast Rinse
soft water
hard water
El
BACKWASH: During backwash, water flows
UP through the resin tank (FIG. 8) at a fast rate to
flush iron minerals, dirt and sediments from the bed
2 - 5
Page 15
f J J
M ^ a a «
IJ ,J J J J.i J ,J J J J.i J
± SECTION 2
,i j ,j j j j ,i j j j j j ,i j j
j j. .1 j j j ,i j .1 j j j j j j
HOW YOUR WATER SOFTENER WORKS
AUTOMATIC BYPASS
During the brining, brine rinse and backwash cycles
of regeneration, HARD water goes through the soft
ener valve and to the house pipes. If a faucet is
opened, hard water is there for your needs. Howev
er, you should not use hot water, if possible, because
the water heater will refill with hard water. The soft
ener, as factory programmed, regenerates from 2:00
AM to about 4:00 AM, a time when not much water
is used.
If you start your day prior to 4 AM, you may need
to change the recharge starting time. Set the re
charge time to 12:00 AM or 1:00 AM (page 1-4).
Then regeneration will start and end that much ear
lier and your water heater will not refill with hard
water if a hot faucet is opened.
ELECTRONICS
Two main parts of the softener's electronics are [T]
a WATER METER, and [
2
] a COMPUTER.
[T] WATER METER—The water meter is in the soft
ener valve outlet. As water flows through the meter,
it sends electric pulses to the computer. The com
puter changes the pulses to a measure in gallons of
water.
[
2
] COMPUTER — The computer is part of the
faceplate timer circuit board. It is programmed to
know the softener's capacity (how many grains of
hardness minerals it will take out of the water before
a regeneration is needed). When starting the soften
er, page 1-4, you set it for the grains per gallon (gpg)
hardness of the water.
To find a regeneration pattern best for your needs,
the computer uses: (1) water usage from the meter,
(2) hardness setting, (3) softener capacity, and (4)
time since the last regeneration. The computer
always adjusts this pattern to your water using
habits. It works toward providing you with soft
water for the longest time and at the most efficient
salt usage.
Softening capacity is used as hard water goes
through the softener and hardness minerals are
removed. When the computer determines that only
enough capacity remains to provide soft water up to
the next regeneration starting time (2:00 AM, or as
otherwise set) it will schedule a regeneration.
RECHARGE toNIGHT displays until the
regeneration begins. When the regeneration begins,
RECHARGE TONIGHT goes off and ’^RECHARGE
or RECHARGE TIME REMAINING flashes during
the regeneration.
Note:
If the CLEAN feature is set to ON, a cleaning back
wash {CLEAN and Bkzosh or Rinse flashes in the dis
play, along with the minutes of the clean cycle re
maining), precedes the recharge.
2 - 6
Page 16
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ÌJ..IJ J J ,i J .1J J J J J J J J J J
SECTION 3
J ^ ,i J J J J J ,i J J J J J ,i J J J J
J J J J. .1J J J J J J J J J J J J J J
CARE OF YOUR WATER SOFTENER
ij.jjjj.jj.jjjj.jj.jjjj
ijjjJjjjjjJjjjjjJJ
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WHEN TO REFILL WITH SALT:
The Salt Monitor System (see
page 2-1) will turn the low salt
light on to warn you when to refill
the tank is about 1/3 full. Never let the softener use
all the salt before refilling. Without salt, you will
soon have hard water. After filling, reset the Salt
Monitor System, page 2-1.
with salt. Check for a low salt
light a few weeks after you install
the softener, and every week after
Always refill at about the #2
that.
salt monitor level. At this level.
Note:
You will have a loss in softening capacity and may
get partly hard water if less than 10 inches (salt mon
itor level 2) of salt is in the storage tank.
PLEASE SEE PAGE 1-6 FOR SALT FILLING DIRECTIONS.
BE SURE TO RESET THE SALT MONITOR, PAGE 2-1.
SALT BRIDGE
Sometimes, a hard crust or salt bridge forms in the
salt storage tank. It is usually caused by high hu
midity or the wrong kind of salt. When the salt
bridges, an empty space forms between the water
and salt. Then salt will not dissolve (melt) in the wa
ter to make brine. Without brine, the resin bed does
not regenerate and you will have hard water.
If the storage tank is full of salt, it is hard to tell if you
have a salt bridge. Salt is loose on top, but the bridge
is under it. The following is the best way to check for
a salt bridge.
Salt should be loose all the way to the bottom of the
tank. Hold a broom handle, or like tool, up to the
softener as shown in FIG. 10. Make a pencil mark on
the handle, 1" or 2" below the top height of the rim.
Then, carefully push it straight down into the salt.
If a hard object is felt before the pencil mark gets to
the top of the tank, it's most likely a salt bridge.
Carefully push into the bridge in a few places to
break it. Do not try to break the salt bridge by
pounding on the outside of the salt tank. You may
damage the tank.
FIG. 10
Salt Bridge
salt
salt bridge
water level
If the wrong kind of salt made the bridge, take it out.
Then fill the tank with nugget or pellet salt only.
3 - 1
Page 17
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ÌJ..IJ J J ,i J .1J J J J J J J J J J
SECTION 3
J ^ ,i J J J J J ,i J J J J J ,i J J J J
J J J J. .1J J J J J J J J J J J J J J
CARE OF YOUR WATER SOFTENER
NOZZLE & VENTURI
A clean nozzle and venturi (FIG. 11) is a must for the
softener to work right. This small unit moves brine
from the salt storage tank to the resin tank during re
generation. If it becomes plugged with sand, silt,
dirt, etc., the softener will not work and you will get
hard water.
To get to the nozzle and venturi, remove the softener
top cover. Be sure the softener is in service cycle (no
water pressure at nozzle and venturi).
1) Turn off the cap from the nozzle and venturi hous
ing.
2) Lift out the screen support and screen, do not lose
the large o~ring seal.
3) Then the nozzle and venturi. Wash and rinse the
parts in warm water until clean. If needed, use a
small brush to remove iron or dirt. Also check and
clean the gasket, flow plugs and screens.
Carefully replace all parts in the correct order. Lu
bricate the o-ring seal with silicone grease or Vase
line and place in position. Install and tighten the
cap,
by hand only. Do not overtighten and break
the cap or housing.
FIG. 11
Screen Support
Nozzle & Venturi
IMPORTANT: Be sure small
holes in the gasket are cen
tered directly over the smal
holes in the nozzle & venturi
housing,
*lnstall with numbered side up concave
side down. Be sure the largest flow plug is
located in the nozzle & venturi housing.
Cleaning Nozzle & Venturi
O-ring Seal
Screen
Gasket
*Flow Plug
(HVDC)
Nozzle & Venturi
Housing
IRON FROM RESIN BED
Your water softener takes hardness minerals (cal
cium and magnesium) out of the water. It can also
control some "clear water" iron. See maximum al
lowed in the specifications on page 4-1. With clear
water iron, water from a faucet is clear when first
put into a glass. After 15 to 30 minutes, the water be
gins to cloud or turn rust colored. A water softener
WILL NOT remove any iron which makes the water
cloudy or rusty as it comes from the faucet (called
red water iron). To take red water iron out of water,
or over the maximum of clear water iron, an iron fil
ter or other equipment is needed. Your local Sears
store has trained people to help you with iron water
problems.
If your water supply has clear water iron, even
though less than the maximum allowed, regular
resin bed cleaning is needed. Sears has resin bed
cleaner, Item No. 42-34426 for this. Clean the bed at
least every 6 months. If iron shows up in the soft wa
ter before 6 months, clean more often. Printed
instructions are on the resin bed cleaner bottle.
3 - 2
Page 18
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ÌJ..IJ J J ,i J .1J J J J J J J J J J
SECTION 3
J ^ ,i J J J J J ,i J J J J J ,i J J J J
J J J J. .1J J J J J J J J J J J J J J
CARE OF YOUR WATER SOFTENER
If the softener is installed where it could freeze
(summer cabin, lake home, etc.), you must drain all
water from it to stop possible freeze damage. To
drain the softener:
Close the shut-off valve on the house main wa
ter pipe, near the water meter or pressure tank.
Open a faucet in the soft water pipes to vent
pressure in the softener.
Refer to FIG. 14 on page 4-1. Move the stem in
a single bypass valve to bypass. Close the inlet
and outlet valve in a 3-valve bypass system, and
open the bypass valve. If you want water in the
house pipes again, reopen the shut-off valve on
the main water pipe.
Unplug the transformer at the wall outlet. Re
move the salt hole cover and the main cover.
Take off both drain hoses.
Carefully remove the large holding clips at the
softener inlet and outlet (see Key No. 67, on page
6-3). Separate the softener from the copper
tubes, or from the bypass valve.
Remove the brinewell cover and disconnect the
brine valve tubing at the nozzle and venturi as
sembly (see page 3-2). Lift the brine valve out of
the brinewell. Tip the brine valve upside down
to drain water.
FIG. 12
Drain All Water From Softener
Looking at FIG. 12, lay a piece of 2 inch thick
board near the floor drain. Move the softener
close to the drain. SLOWLY and CAREFULLY,
tip it over until the rim rests on the wood block
with the inlet and outlet over the drain. Do not
allow the softener's weight to rest on the inlet
and outlet fittings or they will break.
Tip the bottom of the softener up a few inches
and hold until all water has drained. Leave the
softener laying like this until you are ready to
use it. Plug the inlet and outlet with rags to keep
dirt, bugs, etc. out.
3 - 3
Page 19
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U JJ JJ JJ JJ JJ J.
ÌJ..IJ J J J J. J J J J J J J J J J J
SECTION 3
J J ,i J J J J J ,i J J J J J ,i J J J J
J J JJ JJ J J JJ JJ J J JJ JJ J
J J J J. J J J J J J J J J J J J J J J
CARE OF YOUR WATER SOFTENER
D. CHECKLIST ... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find what's wrong your
self and you won't have to call and wait for service. If you do not find anything wrong, while making the
checks, and your softener still does not work, call your Sears Service Department.
Note:
1. Also read ERROR CODE, page 2-3.
2. If an error code is not displayed, press and ko/d the SELECT button until the display changes. Then, press
the SELECT button again and ho!d until a flashing SR code appears. It must show SR27. If any other number
shows, the face plate computer is working on incorrect input and would probably be the cause of the problem.
To set SR27, press either the UP 0 or DOWN 0 button. When SR27 shows, press SELECT to return a
flashing 12:00 AM display. Reset the present time, hardness number, etc., pages 1-3 and 1-4.
PROBLEM CAUSE CORRECTION
No soft water
Water hard sometimes
No salt (or salt bridged) in the storage tankRefill with salt, or break the salt bridge (page
3-1). Press ON/OFF-HOLD (RECHARGE
NOW) button and hold for 3 seconds to start a
regeneration (see page 2-1).
Transfomer unplugged at the wall outlet,
or power cable leads loose, fuse blown,
circuit breaker popped, or circuit switched
off.
Check for loss of power due to any of these
and correct. With the power back on, look at
the time display and read PROGRAM
MEMORY, page 2-3.
Manual bypass valve(s) in bypass position Look at FIG. 14 on page4-1. Move the stem in
a single valve to service. In a 3-valve bypass,
open the inlet and outlet valves, and be sure to
fully close the bypass valve.
Dirty, plugged or damaged nozzle &
venturi
Take apart and clean or replace damaged
parts (see page 3-2).
Valve drain hose plugged The drain hose must not have kinks, sharp
bends, or be raised too high above the
softener (see page 16 in your installation
manual).
Hardness number setting too low Press and release the SELECT button until
HARDNESS shows in the display. Read the
hardness number in the display and be sure
the same grains per gallon number is shown
on your water analysis report. See page 1 -4 to
reset. Press and release the SELECT button
until the present time shows in the display.
Using hot water when softener is
regenerating
Increase in the grains of hardness in your
water supply
Avoid using hot water during this time because
the water heater refills with hard water (see
Automatic Bypass, page 2-6).
Ask your Sears retail store for a new water
analysis. Then make a new hardness number
setting (page 1-4).
3 - 4
Page 20
IJ.JJ J J.ÌJ.JJJ J.iJ
SECTION 4
J.ÌJ.JJ j j j,„
J.ÌJ.JJJ J.ÌJ.JJJ j.„
PII^EI^SIONS / specifications
KNOW ABOUT YOUR WATER SOFTENER
IJ^JJJJJ^JJJJJ^JJJ
IJ^JJJJJ^JJJJJ^JJJ
lit J 1^« t J I J IJ t J I J
11
t
m imi
ij^jJjKTjj J jjj^j J J
ij^jJjjj^jJjjj^jJJ
>j^j.ij.ij^j.ij.ij^j.ij
t JI I
FIG. 13
Inches
A Salt Tank Height 40-1/4 102.2
11
t JI I
B Resin Tank Diameter
(nominal)
C Resin Tank Height
(nominal)
D Inlet-Outlet Height 41-1/2 105.4
E Overall Height 47-3/4
p1
Length 19-1/2
F^ Width 16-1/2
Distance between inlet-
—
outlet center lines
40 101.6
3-3/8 8.6
fig. 14
BYPASS VALVES
Bypass valve(s) should always remain in soft
water service position. Position in "bypass" only
if needed for softener repairs.
3 - VALVE BYPASS
CM
9
22.7
121.3
49.5
41.9
FOR SERVICE
close bypass valve
open inlet & outlet valves
FOR BYPASS
open bypass valve
close Inlet & outlet va!
Bypass
Valve
niet
Valve
MODEL NOS. 625.388200 & 625.388250 TIMER SR CODE SR27
Note: Please see the rating decal for operating capacity, salt usage and service flow rate/pressure loss
performance specifications. Performance specifications are validated by the Water Quality Association
(WQA). The rating decal is located on the rim, under the salt hole cover (see page A, inside front cover).
WATER SUPPLY TO WATER SOFTENER
Minimum water system flow (gpm)
Minimum-Max. water pressure (psi)
Minimum-Max. water temperature (°F) Maximum water hardness (gpg)
Maximum “clear water” iron (ppm)
SALT FOR WATER SOFTENER
Type of salt needed
Alternate type of salt
Salt storage capacity (lbs)...............................
..........................................
........................................
-------------
------------
.....................
-------------
4 - 1
3
20-125
40-120
100
6
nugget or pellet
pure, evaporated,
compacted water
softener salt
200
Page 21
f J J.ÌJ.JJ J J,iJ
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IJ.JJ J J.ÌJ.JJJ J.iJ
SECTION 4
J.ÌJ.JJ J J.ÌJ.JJ J j,„
J JJ JJ J J JJ JJ J J J
J.ÌJ.JJJ J.ÌJ.JJJ j.„
KNOW ABOUT YOUR WATER SOFTENER
PII^EI^SIONS / specifications
OTHER SPECIFICATIONS
Type of ion exchange material (resin) -- high capacity
Amount of resin (cu ft)
Regeneration (recharge) cycie times (minutes)
Fill..........................................................
Brining / brine rinse
Backwash .............................................
Fast rinse...............................................
Total regeneration time ®---------------------
Efficiency Rating (gr/lb at 2.6 lb salt
dose)..............................................................
...................................
...............................
108- 118
0.87
3 - 9.48
91 - 100
7
3
5060
gpm = gallons per minute
psi = pounds per square inch
gpg = grains per gallon
ppm = parts per million
® Does not include CLEAN feature cycle times if set to
ON.
This system conforms to ANSI/NSF 44 for the specific
performance claims as verified and substantiated by test
data.
The efficiency rating is only valid at the stated salt dosage.
These softeners were efficiency rated according to ANSI/
NSF Standard 44.
4 - 2
Page 22
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IJJJ J J J J J J J J J J J J J J J J J J J J
SECTION 5
tjjj ,i J J J J J ,i J J J J J ,i J J J J J ,i J
J J J J J J J J J J J J J J J J J J J J J J J
SERVICE TECH. INFORMATION
A. jrouBLESHOOTING
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WIRING SCHEMATIC BACK OF TIMER
(PWA)
'UT POS'TURBINE MOTOR
24VAC
Transformer
Turbine
Sensor
W.
“T
GNC
+5
UT
h Mill
,NC Position
Switch
NO
valve
motor
Ol
Keep this manual with your water softener. If repairs are needed, the service technician must have
the information on the following 8 pages. For telephone assistance, call toll free, 1-800-426-9345.
ALWAYS MAKE THESE INITIAL CHECKS FIRST
Does the time display show the correct time of
day?
- - If display is blank, check power source to the
softener.
--If time is flashing, power was off for over 24
hours. The softener resumes normal operation
but regenerations occur at the wrong time.
- - If an error code (Example: Err3) shows in the
faceplate display, go to AUTOMATIC ELEC
TRONIC DIAGNOSTICS, page 5-2.
Plumbing bypass valve(s) must be fully in ser
vice position.
The inlet and outlet pipes must connect to the
softener inlet and outlet respectively.
Is the transformer plugged into a "live",
grounded wall outlet, and the power cable fas
tened securely?
The valve drain hose must be free of kinks and
sharp bends, and not elevated over 8 ft. above the
floor.
^Remove the top cover and salt tank cover.
Is there salt in the storage tank?
Is the brine tubing connected? Brine tubing con
nects to nozzle venturi and brine valve assembly.
(See page 6-3, key #83)
3 Is the brine valve float set right? (See page 5-4).
I
3 Press the SELECT button two times to display
the hardness setting. Be sure it is the correct set
ting for the household's water supply. (Make a
hardness test of the raw water and compare with
the hardness setting. Also test a soft water sam
ple to verify if a problem exists.) Press the SE
LECT button twice more to return to present time
in the display.
If you do not find the problem after making initial
checks, do the MANUAL INITIATED ELEC
TRONIC DIAGNOSTICS, and the MANUAL AD
VANCE REGENERATION CHECK.
5 - 1
Page 23
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IJJJ J J J J J J J J J J J J J J J J J J J J
SECTION 5
tjjj ,i J J J J J ,i J J J J J ,i J J J J J ,i J
J J J J J J J J J J J J J J J J J J J J J J J
SERVICE TECH. INFORMATION
A. jroUBLESHOOTING
AUTOMATIC ELECTRONIC DIAGNOSTICS
The faceplate timer (PWA) computer has a self
The chart below shows the error codes that could
appear, and the possible defects for each code.
diagnostic function for the electrical system, except
for input power and water meter. The computer
monitors electronic components
and circuits for correct opera
tion. If a malfunction occurs, an
error code appears in the face
plate display.
While an error code appears in the display, all face
plate buttons are inoperable except the SELECT but
ton. SELECT remains operational so the service per
son can make the MANUAL INITIATED ELEC
TRONIC DIAGNOSTICS (below) to further isolate
the defect, and check the water meter.
POSSIBLE defect
CODE
Erri, ЕггЗ,
Err4
Errs
MOST LIKELY LESS LIKELY
motor inoperative / wiring harness or connection to switch / position switch / valve defect causing
high torque____________________________________________________________________
faceplate timer (PWA)
PROCEDURE FOR REMOVING ERROR CODE FROM FACEPLATE: 1. Unplug transformer 2. Correct defect 3. Plug
in transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.
MANUAL INITIATED ELECTRONICS DIAGNOSTICS
To enter diagnostics, press the SELECT button
and hold for three seconds.
Pass a small magnet back and forth in front of the
sensor. You should get a reading in the display. If
you get a reading, unhook the in and out plumbing
and check the turbine for binding.
You will see the following display, showing valve
cycle position, position switch status (open or
closed), and turbine operation.
valve position indicator
^FF
Seru
1 li II1
LI IJU
WATFR FI.OW
Л
^
\
-.V-
2
----------------------
_A:
position switch
indicator (open)
turbine count (no
water flowing)
turbine count (water
flowing)
\ I IO
\
ПЯВЖ : ;
WáTFRFjnW
TURBINE OPERATION: If no water is flowing
through the softener, the turbine indicator displays
three zeros. When water is flowing, the flow bar
scrolls across the display, and a 000 to 140 count re
peats for each gallon of water passing through the
turbine. To check for positive operation of the tur
bine if zeros are shown, open a nearby soft water
faucet and observe the turbine count and flow bar.
If you don't get a reading in the display, with faucet
open, pull the sensor from the valve outlet port.
POSITION
SWITCH
SENSOR
HOUSING
TURBINE
TURBINE
SUPPORT AND
SHAFT
VALVE
OUTLET
POSITION SWITCH STATUS: With the valve in ser
vice, or any of the recharge cycles, the switch indica
tor will show open —, While the valve is rotating
from 1 position to another, the indicator will show
the switch closed . A defect is probable if indica
tions vary from this pattern.
5 - 2
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IJ JJ J J J J J J J J J J J J J J J J J J J J
SECTION 5
tj JJ ,i J J J J J ,i J J J J J ,i J J J J J ,i J
J J J JJ JJ J J JJ JJ J J JJ JJ J J JJ
J J J J J J J J J J J J J J J J J J J J J J J
SERVICE TECH. INFORMATION
A. jrouBLESHOOTING
VALVE POSITION INDICATORS: Depending on
the valve position, the following indicators show in
the display:
INDICATOR
Serv...............
Fill
................
Brine
..............
Bkwash
Rinse
...........
........................................
VALVE POSITION
service
fill
brining/brine rinse
backwash
fast rinse
When the valve is rotating from one cycle to another,
both indicators flash. For example, if the valve is in
transition between fill and brining, both Fill and
Brine flash. Upon reaching brining position. Fill
goes off and Brine is on steady. The time display
shows the minutes of the cycle remaining.
NOTE: If the faceplate is left in a diagnostic
display (or a flashing display when setting times
or hardness), present time automatically returns
if a button is not pressed within 4 minutes. To
return to the diagnositc display, repeat step 2.
OTHER INFORMATION: While in this diagnostic
screen, the following information is available and
may be beneficial for various reasons. This informa
tion is retained by the computer from the first time
electrical power is applied to the faceplate.
...Press 0 to display the number of days this face
plate has had electrical power applied.
,. ,Press0 to display the number of regenerations
initiated by this faceplate since the SR code number
was entered.
operate on incorrect programming. Do the follow
ing as needed.
SR27 does show — Press the SELECT button to re
turn to the present time display.
To change SR number — Press the UP or DO WN
button until SR27 shows. Then, press the SELECT
button and reset the timer...page 1-3.
TIMER PWA REPLACEMENT: Be sure the
valve is in service position when replacing the
timer PWA (observe valve cycle indicator).
If, after installing and programming the re
placement timer PWA, the valve is not in ser
vice position, do the following to assure correct
cycle orientation, or timing, between the face
plate and valve.
Use the MANUAL ADVANCE procedures,
page 5-4. With the RECHARGE NOW button,
advance through the recharge cycles until the
valve stops in service position, and RE
CHARGE no longer flashes in the display.
NOTE: The valve motor may automatically
drive through several valve positions while
searching for service. If an error code occurs,
unplug the transformer, then plug in again.
ino
position
markers
(valve in
service)
Press the ON / OFF-FiOLD button to advance the
valve to each position and observe the switch
and position indicators to verify component op
eration, or to possibly isolate a defect.
Press and hold the SELECT button for 3 seconds
until...
...SR27 shows.
This code identifies the softener nominal capacity
size. If the wrong number shows, the softener will
CAM
5 - 3
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IJJJ J J J J J J J J J J J J J J J J J J J J
SECTION 5
tjjj ,i J J J J J ,i J J J J J ,i J J J J J ,i J
J J J J J J J J J J J J J J J J J J J J J J J
SERVICE TECH. INFORMATION
A. jrouBLESHOOTING
MANUAL ADVANCE REGENERATION CHECK
This check verifies proper operation of the valve
motor, brine tank fill, brine draw, regeneration flow
rates, and other controller functions. Always make
the initial checks, and the manual initiated diag
nostics.
Notes:
The faceplate display must show a steady time (not
flashing). If an error code shows, first press the SE
CT button to enter the diagnostic display.
Press the ON / OFF-HOLD button and hold in for
rif
3 seconds. ^RECHARGE and Fill begin to flash
(or clean backwash begins, if set) as the softener
enters the fill cycle of regeneration. When FILL is
on steady, remove the brine well cover and, using
a flashlight, observe fill water entering the tank.
“^Note:
If the CLEAN feature is set to ON, a cleaning back
wash {CLEAN and Bkiush or Rinse flashes in the dis
play, along with the minutes of the clean cycle re
maining), precedes the recharge,
a. If water does not enter the tank, look for an ob
structed nozzle, venturi, fill flow plug, brine tubing,
or brine valve riser pipe.
CYCLE FLOW RATES (GALLONS PER MIN.)
FILL (flow to salt storage tank)
BRINING
BRINE RINSE
BACKWASH ^ (flow to drain)
FAST RINSE
0.3 (1.1 liters)
.16 (.61 liters)
.12 (.45 liters)
1.8 (6.8 liters)
1.8 (6.8 liters)
Note: If water system pressure is low, an elevated
drain hose may cause back pressure, stopping brine
draw.
Again press ON/OFF-HOLD to move the soft
ener into backwash. Look for a fast flow of water
from the drain hose.
a. An obstructed flow indicates a plugged top dis
tributor, backwash flow plug, or drain hose.
Press ON/OFF-HOLD to move the softener into
fast rinse. Again look for a fast drain flow. Allow
the softener to rinse for a few minutes to flush out
any brine that may remain in the resin tank from
the brining cycle test.
To return the softener to service, press ON / OFF
HOLD.
After observing fill, press the ON/OFF-HOLD
button to move the softener into brining. A slow
flow of water to the drain will begin. Verify brine
draw from the brine tank by shining a flashlight
into the brinewell and observing a noticeable
drop in the liquid level.
Note:
Be sure a salt bridge is not preventing water with
salt contact.
a. If the softener does not draw brine...
...nozzle and/or venturi dirty or defective. See
page 3-2
.. .nozzle and venturi not seated properly on gasket.
See page 3-2
...restricted drain (check drain fitting and hose).
...defective nozzle and venturi seal. See page 3-2
...other inner valve defect (rotor seal, rotor & disc,
wave washer, etc.).
5 - 4
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IJJJ J J J J J J J J J J J J J J J J J J J J
SECTION 5 a
J J J ,i J J J J J ,i J J J J J ,i J J J J J ,i J
À J J J J J J J J J J J J J J J J J J J J J J
v/vLVE SERVICE
SERVICE TECH. INFORMATION
Before working on the valve, turn off the water sup
ply and disconnect from electrical power. TO RE
LIEVE PRESSURE:
• 3 VALVE BYPASS: Close the inlet valve and open
a soft water faucet. Then close the outlet valve and
open the bypass valve.
• SEARS SPECIAL BYPASS: Slide the bypass valve
stem to bypass position. Loosen three hex head
screws toward the back side of the valve to allow
pressure water to bleed out. Catch water with a rag.
DISASSEMBLY
To remove a part or group of parts, refer to the valve
drawing. A common screwdriver or nut driver,
Phillips screwdriver and pliers are the only tools
needed to completely disassemble.
SERVICING THE VALVE
Inspect all o-rings, seals and gaskets for wear or de
fects.
Inspect the bottom surface of the rotor for scratches,
chips or wear.
Lubricate the gear on the motor, and the valve cam
gear with Molykote grease, or other high quality
gear lubricant.
Be sure to orient switch as shown, with lever toward
the cam.
motor
switch-
motor plate
Note:
If replacement is needed, be sure to use the current
replacement part.
ASSEMBLY
Be sure all parts are in place and in the proper posi
tion. Lubricate ALL o-rings and seals with FDA ap
proved silicone grease. To install the rotor seal, first
place the seal into the valve groove, rounded side
down (see cross-section). Apply a light coating of
silicone grease to the seaTs crossing ribs. Then, care
fully center the wear strip on the seal, and push it
downward onto the seal.
Install the nozzle and venturi seal and drain seal.
Assemble wave washer bearing, the wave washer,
and two o-rings onto the rotor top shaft. Then center
the rotor in the valve body, on the rotor seal.
Lower the cover onto the valve body and rotor shaft.
Then install the cover holding screws. Before tight
ening the screws, install the valve cam and gear.
Then, turn the rotor (clockwise only) to service posi
tion. Tighten the screws using a criss-cross pattern.
If a torque wrench is available, torque to 30-40 inch
pounds. Do not over tighten.
wear-strip
seal
see Nozzle
assembly
service,
page 3-2
A
5 - 5
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J J. .1J J J ,i J .1J J J J J J J J J J J J J J J
SECTION 5
tjjj ,i J J J J J ,i J J J J J ,i J J J J J ,i J
J J J J J J J J J J J J J J J J J J J J J J J
SERVICE CYCLE
SERVICE TECH. INFORMATION
Hard water enters the valve inlet port. Internal valve porting routes the
water down and out the top distributor, into the resin tank. Hard water is
softened as it passes through the resin bed, then enters the bottom
distributor. Soft water flows back into the valve and out the valve outlet, to
the house soft water pipes.
FILL CYCLE
To begin a regeneration, the electronic timer energizes the circuit to the valve
motor. The valve motor rotates the rotor and disc and the valve cam until the
position switch lever drops, to open the motor circuit and position the valve in
FILL. As the rotor and disc rotates, the port opens for SOFT water fill through
the venturi. Fill flow continues to the brine valve, and into the salt storage
tank. Soft water is still available to the house lines.
5 - 6
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J J. .1J J J ,i J .1J J J J J J J J J J J J J J J
SECTION 5
tjjj ,i J J J J J ,i J J J J J ,i J J J J J ,i J
J J J J J J J J J J J J J J J J J J J J J J J
SERVICE TECH. INFORMATION
BRINING AND BRINE RINSE CYCLES
After fill, timer / switch action allows the motor to turn the rotor and disc into
BRINING position. Water flow is directed to the nozzle. Suction, created by the
nozzle and venturi, draws brine from the salt storage tank and injects it into the
resin bed via the bottom distributor. Flow continues out the top distributor and to
the drain. Hard water is available at the valve outlet.
When the brine valve closes to end brine draw, water flow continues in the same
directions to slowly RINSE brine from the resin bed and to the drain.
BACKWASH CYCLE
Timer/ switch action again allows the motor to turn
the rotor & disc to place the valve in BACKWASH,
stopping water flow to the nozzle. Water is routed
down and out the bottom distributor, up through the
bed, and out the top distributor to the drain. The fast
flow (controlled by a flow plug in the drain fitting)
flushes dirt, sediments, iron deposits, remainingbrine
and hardness to the drain.
5 - 7
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J J J J J J ,i J J J J J ,i J J J J J ,i J J J J J
J J. .1J J J ,i J .1J J J J J J J J J J J J J J J
SECTION 5
tjjj ,i J J J J J ,i J J J J J ,i J J J J J ,i J
J J J J J J J J J J J J J J J J J J J J J J J
FAST RINSE CYCLE
SERVICE TECH. INFORMATION
During FAST RINSE, the rotor & disc is positioned so water flow enters the
resin tank through the top distributor, and exits through the bottom
distributor, to the drain.
The electronic timer again energizes the motor to return the valve to
service. As the valve rotates, the position switch lever drops to open the
circuit. The valve remains positioned in service until the electronic timer
initiates the next regeneration.
5 - 8
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J J. .1J J J ,i J .1J J J J J...
i SECTION 6
Kenmore MODEL NOS. 625.388200 & 625.388250
,i J J J J ,i J, J J J J ,i J
,i J, J J J J ,i J, J J, J J ,i J
REPAIR PARTS FOR WATER SOFTENER
ij.jjjj.jj.jjjj.jj.jjjj
ijjj^^^jj J jjjjj J J
ijj^n^^j J jjjjj J J
IJJ^^^VJJ J JJJJJ J J
ijjjJjjjjjJjjjjjJJ
rjJ^JJ^JJJJ^JJ^JJJJ^JJ^J
UJJJJJJJJJJJJJJJJ
6 - 1
Page 31
J J J J J J ,i J J J J J ,i J J,
J J. .1J J J ,i J .1J J J J J J.
SECTION 6
Kenmore MODEL NOS. 625.388200 & 625.388250
KEY
NO.
1
1
2
3
4
5
6 7234757 Timer Re pi. (PWA)
7 7230038
8 7231571 Rim
9 7232080 Brineweil Cover
10 7082150
11
12
13
14
15 0900431
16 1103200
17
18 7116488 Brine Valve Asm. (also see pages 6-3, 6-4)
19
20
21 7144952
22
23 7077870
24 7170254 0-Ring, 13/16" X 1-1/16"
25 7170296 0-Ring, 2-7/8" X 3-1/4"
26
27
28
29
♦ 7231741 Installation Manual
♦
,i J ,j J J J ,i J J J J J ,i J
J J. .1J J J J J, .1J J J J J
REPAIR PARTS FOR WATER SOFTENER
A. WATER SOFTENER COMPLETE
PART
NUMBER DESCRIPTION
—
—
7230020
7229998 Salt Hole Cover
7095373
7132840
7232064
7100819 Brineweil
7137913 Decal, Salt Level 0
7234723
7232250
9003500 Grommet
7105047
0502272 Resin
7^17027^0
7141001
7176292 Clamp Section (2 req.)
7088033 Clamp Retainer (2 req.)
7003847 0-Ring
Cover Lock (req’d for ship, only)
Rim Insert (req’d for shipping only)
Cover (main)
Transformer, 24V-10VA
Power Cord (transformer)
Faceplate (order following decal)
Faceplate Decal
Wing Nut, 1 /4"
Salt Storage Tank
Plastic Screw, 1 /4" x 5/8"
Tube Clamp
Tube Adaptor
Replacement Distributor
Resin Tank (includes Key No. 20)
0-Ring, 2-3/4" x 3"
Top Distributor
Vapor Barrier
Owners Manual
♦ not illustrated
® Aligns with top of brineweil.
6 - 2
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J J J J J J ,i J J J J J ,i J
J J. .1J J J ,i J .1J J J J J...
i SECTION 6
Kenmore MODEL NOS. 625.388200 & 625.388250
,i J J J J ,i J, J J J J ,i J
,i J, J J J J ,i J, J J, J J ,i J
REPAIR PARTS FOR WATER SOFTENER
48
30
31
32
INLET - OUTLET
GROUNDING CLAMPS
33
34
35
36
37
38
39
40
6 - 3
Page 33
J J J J J J ,i J J J J J ,i J J,
J J. .1J J J ,i J .1J J J J J J.
SECTION 6
Kenmore MODEL NOS. 625.388200 & 625.388250
,i J ,j J J J ,i J J J J J ,i J
J J. .1J J J J J, .1J J J J J
REPAIR PARTS FOR WATER SOFTENER
B. BRINE VALVE ASSEMBLE'
KEY
NO.
30
PART
NUMBER DESCRIPTION
7168647 Ceramic Weight
31 0513860 Float Stop
32 7097202 Float (includes Key No. 33)
0516947 Float Seal
33
34
7093216
35 7092278
Float Rod & Stem
Guide Cap
36 7170288 0-Ring 15/16 X 1-3/16
37 0516211 Seal
0516924 Retainer, Bottom Seal
38
39 7116713
7092252 Brine Valve Body
40
41
7080653
42
7131365
43 7094979
44
7092294 Retaining Ring
Clip
Clip
Screen
Insert
45 7176161 0-Ring, 5/16x9/16
46 7095470
47
7113016
48 7171349
49 7207718
50 7207726
Brine Tube
Tubing Assy, (includes Key Nos. 43, 44 & 45)
Cone Screen
Ground Clamp (2)
Ground Wire
6 - 4
Page 34
J J J J J J ,i J J J J J ,i J
J J. .1J J J ,i J .1J J J J J...
i SECTION 6
C. VALVE ASSEMBLY
,i J ..À J J J ,i J, J J ..à J ,i J
,i J, J J J J ,i J, J J, J J ,i J
REPAIR PARTS FOR WATER SOFTENER
6 - 5
cross-section
view
Page 35
f J J J J ,i J J J J J ,i J J
ÌJ..IJ J J ,i J .1J J J J J J
SECTION 6
Kenmore MODEL NO. 625.388200 & 625.388250
,i J ,j J J J ,i J J J J J ,i J
J J. .1J J J J J, .1J J J J J ..^
C. VALVE ASSEMBLA^
REPAIR PARTS FOR WATER SOFTENER
KEY
NO.
51
52 7234731
53 7231385
54 0900857
55
56
57 7142942 Clip (Drain)
58
59
60
61
62
63
64 7082087 Wave Washer
65 7199232
66
67 7116713
68 2207800
69 7170335
70
71
73 7170204 0-Ring, 3/8 X 9/16
74 7092642
75
76
77
78
79
PART
NUMBER DESCRIPTION
7224087 Screw, #8-32 X 1” {2 req.)
Motor {incl. 2 ea. of Key No. 51)
Motor Plate
Screw, #6-20 X 3/8 (2 req.)
0503288
7113927
0900431
7024160 Drain Hose Adaptor
7170327 0-Ring, 5/8 X 13/16
0501228
7170238
7170212 0-Ring, 3/4 x 15/16
7170246 0-Ring, 3-3/8 X 3-5/8
0507615 Installation Tube (2 req.) H
0507369
7134224 Rotor Seal
7129889
2204101 Turbine Support and Shaft
7117858
7082053
7081764
Bearing
Cam and Gear
Tubing Clamp
Flow Plug
0-Ring, 7/16x5/8
Rotor & Disc
Clip (2 req.)
Installation Adaptor (2 req.) H]
Washer (2 req.)
Installation Nut (2 req.)
Plug (Drain Seal)
Spring
Turbine
Valve Body
Seal (Nozzle & Venturi)
KEY
NO.
80 7081201
81
82
83 1202600 Nut - Ferrule
84
85
86 7187772 Nozzle & Venturi - Gasket Kit
- 7190547 Gasket (only)
87
88 7146043
89 7167659
90
91 7199729 Cap
92 7235371 Sensor Housing
93 9000803 0-Ring
94 7074123 Screw, #10-14 X 2 (5 req.)
95 7077472 Expansion Pin
96
[3
El
97
98
♦ 7187065
♦ 7129716
♦ 42-3433 Drain Tubing, 3/8" I.D. x 20' E
♦ not illustrated
[T] included with model 625.388200
[2
included with model 625.388250
PART
NUMBER DESCRIPTION
Retainer (Nozzle & Venturi)
7170319
7081104 Nozzle & Venturi Housing
7095030
1148800
0521829
7170262
7030713
7117816
7070412
0-Ring, 1/4 X 3/8 (2 req.)
Cone Screen
Flow Plug, .3 gpm
Flow Plug, .1 gpm
Screen
Screen Support
0-Ring, 1-1/8X 1-3/8
Switch
Spacer
Screw, #4-24 X 1 -1/8 (flat head)
Nozzle & Venturi Assy. (incl. Key
Nos. 82, and 84 through 91)
Seal Kit (incl. Key Nos. 62, 63, 66,
72, 73 and 79).
BYPASS INSTALLATION VALVE
MODEL NO. 625.3437
KEY PART
NO. NUMBER DESCRIPTION
100 0502206
101 7129863 Bypass Body
102
7105013
103
7130911
104
7170288
♦ 42-3437
Retainer Ring
0-Ring, 13/16x1 (4 req.)
Stem
0-Ring, 15/16x1 -3/16 (2 req.)
Bypass Valve (Complete) H
6 - 6
Page 36
OWNER’S
MANUAL
MODEL NOS.
625.388200
625.388250
The model number of
your water softener is
found on the rating de
cal. This decal is on the
rim, under the salt cover.
When requesting service
or ordering parts, always
provide the following in
formation;
♦ Product Type
♦ Model Number
♦ Part Number
♦ Part Description
KGnntore
UltraSoft 200 Water Softener
For the repair or replacement parts you
need delivered directly to your home
Call 7 am - 7 pm, 7 days a week
1 - 800 - 366 - PART
(1 - 800 - 366 - 7278)
For in-home major brand repair service
Call 24 hours a day, 7 days a week
1 - 800 - 4 - REPAIR
(1 - 800 - 473 - 7247)
For the location of a
Sears Parts and Repair Center in your area
Call 24 hours a day, 7 days a week
1 - 800 - 488 - 1222
For information on purchasing a Sears
Maintenance Agreement, or to inquire
about an existing Agreement
Call 9 am - 5 pm, Monday - Saturday
1 - 800 " 827 “ 6655
BB BBBBBB
SE4#1S^^
II
---------------------
www.KenmoreWater.com
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
America’s Repair Specialists
7231767 {Rev. F 05/29101)
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