Front=Loading Automatic Washer
Models 4900*
Designed to use only HE High
Efficiency Detergent
_[_i_i_¸ _Ji_,¸¸
Code n° : DC68-02902A-01 Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3 www.sears.ca
TABLE OF CONTENTS PROTECTION AGREEMENTS
TABLE OF CONTENTS ............................... 2
PROTECTION AGREEMENTS .......................... 2
In Canada ......................................... 2
KENMORE ELITE_WASHER WARRANTY ................ 3
PEDESTAL OPTION WARRANTY ....................... 3
WASHER SAFETY ................................... 4
iNSTALLATiON REQUIREMENTS ....................... 5
Tools and Parts .................................... 5
Options .......................................... 5
Location Requirements .............................. 6
Drain System ...................................... 7
Electrical Requirements .............................. 8
iNSTALLATiON iNSTRUCTiONS ........................ 9
Remove Transport System ............................ 9
Connect the Inlet Hoses ............................. 9
Route the Drain Hose ............................... 10
Secure the Drain Hose .............................. 11
Level the washer .................................. 11
Complete Installation ............................... 11
FEATURES AND BENEFITS .......................... 12
WASHER USE ..................................... 13
Starting Your Washer ............................... 13
Using the Proper Detergent .......................... 13
Using the Dispenser ................................ 14
Pausing or Restarting .............................. 16
Changing Cycles, Options and Modifiers ............... 16
Status Lights ..................................... 16
Cycles .......................................... 17
Normal Sounds ................................... 19
Options ......................................... 19
LAUNDRY TiPS .................................... 21
Loading ......................................... 21
Stain Removal Guide ............................... 22
WASHER CARE .................................... 22
Cleaning Your Washer .............................. 22
Water Inlet Hoses ......................... i ........ 24
Vacation, Storage, and Moving Care ................... 24
TROUBLESHOOTING ............................... 25
Washer and Components ........................... 25
Washer Operation ................................. 26
Clothes Care ..................................... 27
SERVICE NUMBER ....................... BACK COVER
Protection Agreements
Your purchase has added value because you can depend
on Sears HomeCentral ®for service. With over 2,400 Service
Technicians and more than a million parts and accessories, we
have the tools, parts, knowledge and skills to back our pledge:
We Service What We Sell.
Your KENMORE ELITE ®product is designed, manufactured
and tested to provide years of dependable operation. But like
all products, it may require service from time to time. The Sears
Maintenance Agreement offers you an outstanding service
program, affordably priced.
The Sears Protection Agreement
[] Is your way to buy tomorrow's service at today's price
[] Eliminates repair bills resulting from normal wear and tear
[] Provides phone support from a Sears technician on products
requiring in-home repair
[] Even if you don't need repairs, provides an annual Preventive
Maintenance Check, at your request, to ensure that your
product is in proper running condition.
KENMORE ELITE WASHER
PEDESTAL OPTION
WARRANTY
TwoyearsFurlWarrantyonWasher&TenyearsParts
Warrantyon DirectDriveMotor
For two years from the date of purchase, when installed and
operated according to the Use & Care Guide, this washer will be
repaired free of charge if defective in material or workmanship.
If the direct drive motor is defective in material or workmanship
within the third through tenth year from purchase date, call 1-
800-4-MY-HOME to receive a free replacement motor. After the
second year from purchase date, you will be responsible for the
labor cost of motor installation.
Service must be provided by a Sears Service Department in
Canada or an authorized agent.
Warranty Restric_on
[] if this washer is used for other than private family purposes,
this warranty applies for only 90 days from the date of
purchase.
[] Use of any laundry detergent not specifically designated for
High Efficiency (HE) washers wiil void this warranty.
Warranty Service
Warranty service is available by calling 1-800-4-MY-HOME®.
This warranty applies only while this washer is used in Canada.
This warranty gives you specific legal rights, and you may also
have other rights, which vary, from province to province.
For Sears warranty information or to contact a Sears Service
Center, please reference the service numbers located on the
back page of this manual.
Toronto, Ontario, Canada IVl5B2C3
Sears Canada Inc.
WARRANTY
Furl One-Year Warranty on Mechanical Parts
For one year from the date of purchase, supplier will repair or
replace any of its mechanical parts if defective in material or
workmanship. This Pedestal must be installed with this washer
according to the instructions provided in the Pedestal installation
instructions.
Warranty RestricSon
if the pedestal is subject to other than private family use and or
if the pedestal is used with any other product than those listed in
the installation instructions, the above warranty coverage is null
and void.
Product Record
in the space below, record your complete model number, serial
number, and purchase date. Model plate for the pedestal is
located on the rear of the upper right hand corner.
Have this information available to help you quickly obtain
assistance or service when you contact Sears concerning your
pedestal.
Model number
Serial number
Purchase date
Save these instructions and your sales receipt for future
reference.
Product Record
In the space below, record your complete model number, serial
number, and purchase date. Model plate is located on the upper
left-hand corner of the door opening and on the rear right side of
the unit.
Have this information available to help you quickly obtain
assistance or service when you contact Sears concerning your
appliance.
IVlodel number
Serial number
Purchase date
inlet Hose replacement date
inlet Hose replacement date
inlet Hose replacement date
Replace inlet hoses after 5 years of use to reduce the risk of
hose failure.
Save these instructions and your sales receipt for future
reference.
3
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
®
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
[]
Read all instructions before using the appliance.
[]
With any equipment using electricity and moving parts,
potential hazards exist. To safely operate this appliance,
become familiar with its operation and be careful when
using it.
[]
Install and store your washer inside, away from exposure to
weather.
[]
Install and level your washer on a floor that can support its
weight.
[]
Your washer must be properly grounded. Never plug it into
an ungrounded outlet.
[]
To reduce the risk of fire or explosion:
[]
Do not wash items that have been washed, soaked, or
treated with gasoline, dry cleaning solvents, or other
flammable or explosive substances. They give off vapors
that could ignite or explode. Rinse by hand any material that
has been exposed to cleaning solvent or other flammable
liquids or solids before putting in your washer. Be sure
that all traces of such liquids, solids, and fumes have
been removed. Dangerous substances include acetone,
denatured alcohol, gasoline, kerosene, certain liquid
household cleaners and spot removers, turpentine, waxes,
and wax removers.
[]
Do not put gasoline, dry cleaning solvents, or other
flammable or explosive substances into the washer.
[]
Under certain conditions, hydrogen gas may be produced
in a hot water system-such as your hot water heater-- that
has not been used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE. If your hot water system has not been
used for two weeks or more, turn on all hot water faucets
in your home, and let the water flow for several minutes
before using your washer. This will release any hydrogen gas
build-up. Since hydrogen gas is flammable, do not smoke
or light an open flame during this time.
All safety messages will follow the safety alert symbol and either the word "WARNING" or "CAUTION."
These words mean:
Hazards or unsafe practices that may result in severe personal
injury or death.
Hazards or unsafe practices that may result in minor personal
injury or property damage.
iMPORTANT SAFETY iNSTRUCTiONS
[] Unplug the power cord before servicing your washer.
[] Do not reach into the appliance when the tumbler is moving.
[] Do not let children play on or in your washer. The washer
door isn't easily opened from the inside, and a child could
be seriously injured if trapped inside.
[] Do not tamper with the controls.
[] Do not repair, replace, or service any part of your washer
yourself unless you fully understand the recommended
user-repair instructions and have the skills to carry them
out. Work done by an unauthorized person may void your
warranty.
[] Store laundry detergents and other laundry supplies in a
cool, dry place out of children's reach.
[] Do not wash or dry items that are soiled with vegetable
or cooking oil. These items may contain some oil after
laundering. Due to the remaining oil, the fabric may smoke
or catch fire by itself.
[] Do not use chlorine bleach, ammonia, or acids (such as
vinegar or rust remover) in the same wash. Hazardous
fumes can form.
[] Do not machine wash fiberglass materials. Small particles
can stick to fabrics washed in subsequent loads and cause
skin irritation.
[] Before disposing of your washer, remove the door so that
children or small animals cannot get trapped inside.
[] Do not sit on the top of your Washer.
[] Inlet hoses are subject to damage and deterioration over
time. Check the hoses periodically for bulges, kinks, cuts,
wear or leaks, and replace them every five years.
[] Ensure pockets are free from small irregularly shaped hard
objects or foreign materials, such as coins, knives, pins, etc.
These objects could damage your washer.
[] Do not wash clothing with large buckles, buttons, or other
heavy metal.
SAVE THESE iNSTRUCTiONS
iNSTALLATiON REQUIREMENTS
....._!_i;OOiiiiS _i!!_!i!ii_ili_i:i;:iiiii::::_;ii!!_!i!i!i!;ili::S
Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.
Pedestal
Tools needed for connecting the water inlet hoses
[] Pliers
[] Flashlight (optional)
Tools needed for installation
[] Open end wrenches 17 mm and 13 mm
[] Level
[] Wood block
[] Ruler or measuring tape
Parts supplied
_ (use for the upper bolt hole)
Wrench Bolt hole covers
Hose guide Plastic Zip Hose Tie
Water supply hose
Alternate Parts
Parts listed are available from your local Sears store or Sears
Service Center. For further information, please call 1-800-4-MY-
HOME@ (1-800-469-4663).
You have the option of purchasing a pedestal for this washer.
You may select a 14"(35.5cm) pedestal. Remember that the
pedestal will add to the total height of the unit.
Optional pedesta[
To order, call your local Sears store. For further information,
please call 1-800-4-MY-HOME@ (1-800-469-4993).
Pedestal Height Color Model Number
14" (35.5cm) Royal Grape 19103
Stacking Kit
i ............................................................................................................................................................................................................................................................................................................................................................................................
Are you on planing to stack your Kenmore washer and dryer?
To do so, purchase an optional stacking kit (Model:18888)
from your local Sears store or Sears Service Center. Follow
instructions included with the kit. See "Location Requirements."
if You Have You Will Need to Buy
Laundry tub or Sump pump system (if not already
standpipe taller than available)
96" (2.4 m)
Overhead sewer
Drain hose too short 3.3 ft (1.0 m) drain hose extension kit,
Standard 20 gal. (76 L), 30" (76.2 cm)
tall drain tub or utility sink and sump
pump (available from local plumbing
suppliers)
Part Number DC82-O1012A
5
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer "walk."
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See "Drain
System."
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
[] A water heater set to deliver 120°F (49°C) water to the
washer.
[]
A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer.
See "Electrical Requirements."
[]
Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of 20-100
psi (137.9-689.6 kPa).
[]
A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on soft floor surfaces, such as
carpets or surfaces with foam backing, is not recommended.
[]
A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 Ibs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.
Recommendedinstallationspacing for custom
undercounter installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
39"
(_.lca=)
J LT-"I%;:a=)
Recommended installation spacing for recessed or closet
installation, win or without a padestai
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
(7.6 ca=)
(510ca=2)
-f
InstallaSon clearances
[]
The location must be large enough to allow the washer door
to be fully opened.
[]
Additional spacing should be considered for ease of
installation and servicing. The door opens more than 90 ° and
it is not reversible.
[]
Additional clearances might be required for wall, door, and
floor moldings.
[]
Additional spacing of 1" (2.5 cm) on all sides of the washer is
recommended to reduce noise transfer.
[] Companion appliance spacing should also be considered.
Washer Dimensions
(131.4ca=)
24 In3* -=_ _=
(1_ ca=_)
I 1"N- 51_,,-_ 4,,I_.
(2.5ca=) (51.1ca=) (10.2ca=)
A B
A. Side view - closet or confined area
B. Closet door with vents
* Min. top and bottom air openings for closet door.
Recessed or closet installation - Washer on pedestal
(2.5ca=) _(68.5 ca=) _ (2.5ca=)
A B
A. Recessed area
B. Side view - closet or confined area
(2.5ca=) (51.1ca=)
_fS"
(7.6ca=)
38" a=in.
(97 ca=)
m
f
Door is not reversible
Recommended instaJJatJon spacing for recessed or closet
installation, with stacked washer and dryer
The dimensions shown are for the recommended spacing.
4_ in, _*
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
"Tools and Parts."
._L cm)
(310ca?)
o
_
24 in? _
(155 cm_)
]
l
-- T
i
i 78"
P------- (19_m)
i
I
l
i
i
i
I
I
_1/4,,".-_ _- 1""
(13.3 cm) I (2._ cm)
* Min. top and bottom air openings for closet door.
** External exhaust elbow requires additional space.
*** Wall, door and floor molding may require additional spacing.
--_ _- 1"(2.9cm)
Standpipe drain system =wail or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (76.2 cm) high and
no higher than 96" (2.4 m) from the bottom of the washer.
1
3011 inin.
(7&2cm)
]
A
Laundry tub drain system (view A)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The
top of the laundry tub must be at least 30" (76.2 cm) above the
floor.
Floor drain system (view 13)
The floor drain system requires a siphon break that may be
purchased separately, See "Tools and Parts,"
The siphon break must be a minimum of 28" (71 cm) from the
bottom of the washer, Additional hoses might be needed,
B
Recommended installation spacing for cabinet installation
[]
The dimensions shown are for the recommended spacing.
[]
For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
7" (17.8 cm)
4''-_ 31.9"
(10.2 cm) (31.1 cm)
I,,
(2.5cm)(2.5cm) (68.6cm) (2.5cm)
_J L,
A B
7
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
[]
A 120 volt, 60 Hz., AC only, 15 amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
[]
This washer is equipped with a power supply cord having a 3
prong grounding plug.
[]
To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, grounding-type outlet,
grounded in accordance with local codes and ordinances.
If a mating outlet is not available, it is the personal
responsibility and obligation of the customer to have the
properly grounded outlet installed by a qualified electrician.
[]
If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
[] Do not ground to a gas pipe.
[] Check with a qualified electrician if you are not sure the
washer is properly grounded.
[] Do not have a fuse in the neutral or ground circuit.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug.
The plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
WARNING: Improper connection of the equipment-
grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are
in doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance - if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.
iNSTALLATiON iNSTRUCTiONS
IMPORTANT: Position the washer so that the rear of the unit is
within approximately 3 ft (90 cm) of its final location.
Before using your Washer, you must remove the four shipping
bolts from the back of the unit.
1. Loosen all the bolts with the supplied wrench.
2. Slide the bolt and spacer up and remove the bolt with the
spacer through the hole in the rear wall of your washer.
Repeat for each bolt.
.3. Fill the holes with the supplied plastic covers.
4. Keep the shipping bolts and spacers for future use.
Before Connect the inlet hoses to water faucets, Check to
ensure a washer is inside coupling.
A B
A. Coupling
B.Washer
Connect the inlet hoses to the water faucets
Make sure the washer drum is empty.
1. Check the inlet hose to ensure a washer is inside each fill
hose.
Thread the inlet hoses to the HOT and COLD faucet
connections.
On the other end of the hose, check for one rubber washer
per hose and install each fill hose to the water valve. Make
sure the hose with the Hot printed line is attached to the HOT
faucet. Tighten by hand until snug, then two-thirds of a turn
with pliers.
Cold Hot
_ Rubber washer
NOTE: For correct water use, connect both HOT and COLD
water valves. If either or both are not connected, an "nF" (no fill)
error can occur.
2. Turn on the "HOT" and "COLD "water supply and check all
connections at the water valve and the faucet for leaks.
Cold printed Hot printed
NOTE: Do not overtighten or use tape or sealants on the valve.
Damage to the valves can result.
9