Q: Which detergent is the best?
A: HE or High Efficiency Detergents are the only recommended soaps.
Q: Is it possible to wash bulky items such as comforters?
A: It is possible, as there is a specific extra-large capacity to the washer made for these types of items.
Q: There is a loud noise coming from the washer, what can I do?
A: The level of the washer should be checked to see if it is balanced, also check for items or cloths inside as well as make sure the shipping bolts have been taken out.
Q: Would I be able to add in an item that I missed during the wash?
A: You may if the ''Garment +'' light is turned on, you can stop the washing cycle, unlock the door and insert the item.
Q: What do i do to clean the inside of the washer?
A: the drum should have the Eco Clean Drum session on to clean it regularly, to keep the inside and dispenser from getting dirty a mild cleaning should be done every now and then.
Q: The washer appears to be off and unresponsive, how do I fix that?
A: It should be looked and checked in as to where the plug is, checking if it is plugged into the outlet, as well as ensuring that the water source is on and the door is properly secured.
Q: If I use the washer when it’s freezing outside, is that okay?
A: Running a washer when it’s colder than 32F or 0 degrees Celsius is not recommended.
Q: How do I contact customer service for repairs?
A: In case of any faults you can call the Helpline which is 1-800-4-MY-HOME (1-800-469-4663).






























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