Kenmore 417.4413 Use & Care Manual
Use & Care Guide
Guía de Uso y Cuidado
Guide d’utilisation et d’entretien
English / Español / Français
Models / Modelos / Modèles: 417.4413*
For best results, a lower-sudsing, HE High Effi ciency
Detergent made for front loading washers must be
used.
Para obtener mejores resultados, una baja espuma,
H.E. Alta efi ciencia de detergentes para lavadoras de
carga hizo frente debe ser utilizado.
Pour de meilleurs résultats, et un bas niveau de mousse,
un détergent haute-efficacité HE conçu pour les
laveuses à chargement frontal doit être utilisé.
Kenmore Elite
®
Front Load Washer
Lavadora a Cargo Frontal
Laveuse à Chargement Frontal
* = Color number, número de color, le numéro de couleur
P/N 137413200 A (1012)
Sears Brands Management Corporation
Hoff man Estates, IL 60179 U.S.A.
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
TM
Record Model/Serial Numbers Important Safety Instructions
The model and serial numbers of your washer are found on
the washer serial plate located on the inside of the door.
Record and retain these numbers.
Model Number ____________________
Serial Number ____________________
Purchase Date ____________________
This
Use and Care Guide
instructions for your washer. It also contains information
about features for several other models. Your washer may
not have every feature included.
The instructions in this manual and all other literature
included with this washer are not meant to cover every
possible condition and situation that may occur. Good safe
practice and caution MUST be applied when installing,
operating and maintaining any appliance. Use the washer
only as instructed in this
provides general operating
Use & Care Guide
.
Table of Contents
Important Safety Instructions ............................................2-3
Warranty / Protection Agreement .......................................4
Features ....................................................................................5
Operating Instructions ...................................................... 6-17
Stain Removal Guide ........................................................... 18
Care and Cleaning ......................................................... 19-22
Solutions to Common Problems ................................... 23-27
Notes ......................................................................................28
Español .................................................................................. 29
Français ................................................................................. 57
Recognize safety symbols, words and
labels
Safety items throughout this manual are labeled with
a WARNING or CAUTION based on the risk type as
described below:
Defi nitions
This is the safety alert symbol. It is used to alert you
to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or
death.
DANGER
DANGER indicates an imminently hazardous situation
which, if not avoided, will result in death or serious injury.
WARNING
WARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious
injury.
CAUTION
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
injury.
IMPORTANT
IMPORTANT indicates installation, operation or
maintenance information which is important but not
hazard-related.
Save these instructions
for future reference.
2
Important Safety Instructions
Grounding type
ll receptacle
wer cord with
3-prong grgr
ounded plug
Do not,
under
y cir
cumstances,
cut,
removeve,
or b
ypass the
ounding pr
ong.
To reduce the risk of fi re, electrical shock, or injury to
persons when using this washer, comply with the basic
warnings listed below. Failure to comply with these
warnings could result in serious personal injuries.
You can be killed or seriously injured if you don’t follow
these Important Safety Instructions:
PREVENT FIRE
Do not wash items that have been previously cleaned in, •
soaked in, or spotted with gasoline, cleaning solvents,
kerosene, cooking oils, waxes, etc. Do not store these items
on or near the washer. These substances give off vapors or
chemical reactions that could ignite or explode.
Do not put oily or greasy rags or clothing on top of the •
washer. These substances give off vapors that could
ignite the materials.
Do not add gasoline, cleaning solvents, or other fl am-•
mable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be pro-•
duced in a hot water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period,
before using the washer, turn on all hot water faucets
and let the water fl ow from each for several minutes.
This will release any accumulated hydrogen gas. Hydrogen gas is fl ammable; do not smoke or use an open
fl ame during this time.
Do not store or use gasoline or other fl ammable vapors •
or liquids in the vicinity of this or any other appliance.
Failure to comply with these warnings could result in fi re, •
explosion, serious bodily injury and/or damage to the
rubber or plastic parts of the washer.
PROTECT CHILDREN
Do not allow children to play on or in the washer. Close •
supervision of children is necessary when the washer is
used near children. As children grow, teach them the
proper, safe use of all appliances.
Destroy the carton, plastic bag and other packing ma-•
terials after the washer is unpacked. Children might use
them for play. Cartons covered with rugs, bedspreads or
plastic sheets can become airtight chambers.
Keep laundry products out of children’s reach. To prevent •
personal injury, observe all warnings on product labels.
Before the washer is removed from service or discarded, •
remove the washer door to prevent accidental entrapment.
Failure to comply with these warnings could result in seri-•
ous personal injuries.
PREVENT INJURY
To prevent shock hazard and assure stability during •
operation, the washer must be installed and electrically
grounded by a qualifi ed service person in accordance
with local codes. Installation instructions are packed in
the washer for installer’s reference. Refer to
TION INSTRUCTIONS
dures. If the washer is moved to a new location, have it
checked and reinstalled by a qualifi ed service person.
WARNING
INSTALLA-
for detailed grounding proce-
To prevent personal injury or damage to the washer, the •
electrical power cord of the washer must be plugged
into a properly grounded and polarized 3-prong outlet.
The third grounding prong must never be removed.
Never ground the
washer to a gas
pipe. Do not use an
extension cord or
an adaptor plug.
Grounding type
wawall receptacl
PoPower cord with
3-prong
ounded plug
Do not,
under
anany cir
cumstances,
cut,
remo
or b
ypass th
grgrounding pr
ong.
Follow package directions when using laundry products. •
Incorrect usage can produce poisonous gas - resulting in
serious injury or death.
Do not combine laundry products for use in 1 load unless •
specifi ed on the label.
Do not mix chlorine bleach with ammonia or acids such •
as vinegar.
PREVENT INJURY AND DAMAGE TO THE WASHER
To prevent serious personal injury and damage to the
washer:
All repairs and servicing must be performed by an au-•
thorized servicer unless specifi cally recommended in this
Use & Care Guide. Use only authorized factory parts.
Do not tamper with controls.•
Do not install or store the washer where it will be ex-•
posed to the weather.
Do not install on carpet. Install washer on a solid fl oor. It •
may be necessary to reinforce the fl oor to prevent vibra-
tion or movement.
To reduce the risk of electric shock, disconnect this appli-•
ance from the power supply before attempting any user
maintenance. Turning the controls to the OFF position
does not disconnect this appliance from the power supply.
To prevent injury, do not reach into the washer while •
parts are moving. Before loading, unloading or adding
items, allow the drum to coast to a complete stop before
reaching inside.
This washer is equipped with an electrical overload pro-•
tector. The motor will stop if it becomes overheated.
Failure to comply with these warnings could result in seri-•
ous personal injuries.
3
Kenmore Appliance Warranty
Master Protection Agreements
One Year Limited Warranty
When installed, operated and maintained according to
all instructions supplied with the product, if this appliance
fails due to a defect in material or workmanship within one
year from the date of purchase, call 1-800-4-MY-HOME
to arrange for free repair.
If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date
of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
Expendable items that can wear out from normal use, 1.
including but not limited to fi lters, belts, light bulbs and
bags.
A service technician to instruct the user in correct 2.
product installation, operation or maintenance.
A service technician to clean or maintain this product.3.
Damage to or failure of this product if it is not installed, 4.
operated or maintained according to all instructions
supplied with the product.
Damage to or failure of this product resulting from 5.
accident, abuse, misuse or use for other than its
intended purpose.
Damage to or failure of this product caused by the use 6.
of detergents, cleaners, chemicals or utensils other than
those recommended in all instructions supplied with the
product.
Damage to or failure of parts or systems resulting from 7.
unauthorized modifi cations made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability
or fi tness for a particular purpose, are limited to one year
or the shortest period allowed by law. Sears shall not be
liable for incidental or consequential damages. Some states
and provinces do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on the
duration of implied warranties of merchantability or fi tness,
so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in
the United States and Canada.
This warranty gives you specifi c legal rights, and you may
also have other rights which vary from state to state.
Sears Brands Management Corporation, Hoff man Estates,
IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3
®
Congratulations on making a smart purchase. Your new
Kenmore
of dependable operation. But like all products, it may require preventive maintenance or repair from time to time.
That’s when having a Master Protection Agreement can
save you money and aggravation.
The Master Protection Agreement also helps extend the life
of your new product. Here’s what the Agreement* includes:
Once you purchase the Agreement, a simple phone call is
all that it takes for you to schedule service. You can call
anytime day or night, or schedule a service appointment
online.
The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund. Or, a prorated refund
anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home
items, in the U.S.A. or Canada call 1-800-4-MY-HOME
®
product is designed and manufactured for years
Parts and labor needed to help keep products •
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage – real protection.
Expert service by a force of more than 10,000 •
authorized Sears service technicians, which means
someone you can trust will be working on your product.
Unlimited service calls and nationwide service, as often •
as you want us, whenever you want us.
“No-lemon” guarantee – replacement of your covered •
product if four or more product failures occur within
twelve months.
Product replacement if your covered product can not be •
fi xed.
Annual Preventive Maintenance Check at your request – •
no extra charge.
Fast help by phone – we call it Rapid Resolution – •
phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual”.
Power surge protection against electrical damage due •
to power fl uctuations.
$250 Food Loss Protection annually for any food •
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
Rental reimbursement if repair of your covered product •
takes longer than promised.
10% discount off the regular price of any non-covered •
repair service and related installed parts.
®
.
4
Features
Full-color LCD
touch screen
Laundry Product Dispenser Drawer
Reversible
Door
POWER button
Drum Light
Door Striker
Inner glass with small article
redistribution ramp
Cascading
Wash Vanes
As an ENERGY STAR® Partner, Sears
Brands Management Corporation has
determined that this product meets the
ENERGY STAR® guidelines for energy
effi ciency.
Stainless Steel
Wash Drum
Door Latch with
Safety Lock
Adjustable
Leveling Legs
5
Operating Instructions
This manual covers many models and not all cycles, options, or features listed are available on every model. Screen images
shown are for reference only. Your model may diff er.
Cycle Selection
Press the POWER button turn on the unit. Use the
touch screen to select the desired cycle. To scroll
through the cycles 1) press the left or right arrow, 2)
“press and drag” the list or 3) “touch and fl ick” the
list. Touch the desired cycle to select it. The selected
cycle will be highlighted.
To change the cycle once the cycle has begun, press
PAUSE then CANCEL, select a new cycle, and press
START again.
LCD touch screen POWER button
1 2
SCREEN DISPLAY MODES
Standy Mode - after 5 minutes of inactivity LCD
backlight goes down to 10%. Touching the screen
brings back the backlight to the user settings.
Sleep Mode - after 25 minutes of inactivity from
Standby, the LCD turns completely off . To wake up
LCD press POWER.
Normal
Use this load for cotton, linen, towels, shirts, sheets, denims
and mixed loads.
Heavy Duty
Use this cycle for heavily soiled, durable garments - such
as towels, sports gear, or fabric tote bags. For best soil and
stain removal, use the hottest water safe for the fabrics
being washed.
Whitest Whites
Use this cycle for white fabrics and lightly colored clothing. Refer to fabric care label for use of liquid chlorine
bleach. Hot water is recommended to ensure optimal
bleach activation. For peak rinsing performance and to
For best results
Follow the fabric care label instructions on items to
be washed.
IMPORTANT
If you cancel a running cycle, you must manually drain
any water in the drum with a Rinse & Spin or Drain & Spin
cycle before starting a new one.
avoid chlorine residues on your laundry add Extra Rinse to
this cycle.
Towels
Select this cycle for a full load of towels and/or bath
mats. Select a higher spin speed to reduce drying time.
Kids Wear
Wash normally-soiled kids wear and baby wear with this
specialty cycle. Extra Rinse, Extra Spin and auto temp
Extra Hot water are default presets.
Delicates
Use this cycle for lightly soiled knits and delicates which
require gentle washing.
6
Cycle Selection, continued
Ultra Delicate
Use this cycle for sheer or lacy fabrics which require special care. Small or very delicate items should be placed in
a mesh bag.
NOTE
Powder detergent may not completely dissolve in gentler,
slower, shorter cycles. Use of gentle-care liquid detergent
recommended.
Handwash
Use this cycle to provide intermittent, gentle tumbling for
items labeled “Hand Wash”.
Wool
Designed for a small load of machine-washable woolen
items, the Wool cycle uses gentle washing action along
with cold rinses to eliminate shrinking and damage to
wool. You may use an
front load washers.
wool detergent approved for
NOTE
Washing wool garments labeled “
using chlorine bleach can result in permanent damage.
Silk
Select this cycle for washable silk items. It will provide
gentle reversing tumble wash action in cold water and multiple rinses. Chlorine bleach will not be dispensed in this
cycle. The water will drain out at the end of the cycle, but
the drum will not spin. The garments will be very wet.
Dry Clean Only
” or
NOTE
Washing silk garments labeled “
using chlorine bleach can result in permanent damage.
Clean Washer
To clean and freshen the washer, perform the Clean Washer cycle. If you wish to begin the cycle, empty the drum,
add bleach and press
removes residue that may cause odor. See
Cleaning (Preventive)
Clean Washer cycle.
Rinse & Spin
Select Rinse & Spin for loads that need a cold water rinse
or to add fabric softener that may have been omitted in
a regular cycle. Add the fabric softener to the dispenser
chamber. Select the spin speed appropriate for the load.
START. This maintenance cycle
for detailed information about the
Dry Clean Only
Inside Routine
” or
NOTE
You may deselect Extra Rinse if you wish to perform a
Spin Only cycle or select No Spin if you want to perform
a Drain Only cycle.
Operating Instructions
Active Wear
This cycle is designed for small loads of lightweight, synthetic apparel worn for working out, running, swimming,
cycling, tennis and similar activities when removal of light
soil and perspiration are important.
For best results, select a detergent that contains enzymes.
Add a detergent booster, color safe bleach or odor eliminator with the detergent if needed. Chlorine bleach should
not be used on items containing Lycra™. Fabric softeners
reduce wicking and are not recommended for garments
made to pull moisture away from the body.
Express Sanitize
Use the Express Sanitize cycle to clean and sanitize heavily soiled, colorfast fabrics including towels, bedding, cloth
diapers, and children’s clothing.
NOTE
This cycle has been certifi ed by NSF International,
an independent third party testing and certifi cation
organization dedicated to public health, safety and
environmental protection.
NSF Protocol P172
Sanitization Performance of Residential
and Commercial, Family-Sized Clothes
Washers
It is recommended that you set your water heater to 120° F
(49° C) or higher to ensure proper performance during this
cycle. If the setting is lower or the load is extra large, the
cycle time may be extended.
The Express Sanitize cycle will kill 99.9% of bacteria with
no carryover of bacteria between loads. No bleach or harsh
chemicals are needed, but higher temperatures are required. Please check fabric care labels to prevent damage.
NOTE
If the voltage at your outlet is under 110 v, the internal
heater may not adequately heat the wash water. If
the cycle is interrupted while the water is heating, the
fi nal temperature of the wash water may be lower and
sanitation may be reduced.
The wash water is heated by an internal boost heater to a
maximum of 152° F (67° C) as the load tumbles. Cold water is added to cool down the load prior to drain and spin.
As a precaution, the washer door is locked once the water
temperature reaches 130° F (55° C). If the cycle is cancelled during the wash phase and the water temperature is
greater than 150° F (66° C) an automatic cool down rinse
will occur before the door can be opened.
7
Operating Instructions
Cycle Selection, continued
Bulky/Bedding
This cycle is designed for bulky items such as comforters,
blankets, mattress pads, sleeping bags and similar items.
Casual
Use this cycle for cottons and blends with a permanent
press or no-iron fi nish.
Express Wash
Quickly wash a small, lightly soiled load in 18 minutes.
Steam Refresh
Refresh a small load of dry clothes with the perfect
amount of steam. Steam alone will infuse into the dry load
as it tumbles to refresh fabrics, remove odors, and release
wrinkles, reducing ironing. Remove load, hang or iron as
necessary.
NOTE
Steam may not necessarily be visible inside drum •
during the Steam Refresh cycle.
Steam may not be present during entire cycle.•
IMPORTANT
If washer is paused during the •
door will remain locked due to higher temperature in
drum. DO NOT force open - it will unlock upon cooling.
During •
steam exiting from the rear vent of the washer - this is
normal and not cause for alarm.
the
Steam Refresh cycle you may notice
Steam Refresh
cycle, the
Cold Clean
Designed for a small load of mixed items, wash and rinse
temperatures are equivalent to temperature of cold tap
supply. Use this selection for fabrics and colors that are
prone to dye transfer. Best used with cold water
gent.
MyCycle
Choose one of your three most used cycles preloaded with
your favorite settings and options. Up to three users can
each have three favorite
See Save MyCycle in the “Home Screen Options” sec-
tion of this guide for instructions on customizing up to three
cycles.
MyCycles.
deter-
8
Cycle Settings
Appropriate wash temperature, spin speeds, and soil level will
automatically be displayed for each cycle. The settings can be
changed before the cycle is started.
To adjust cycle settings, press any of the settings buttons to
navigate to the cycle settings screen. Scroll through the temperature, soil level, or spin speed selections by pressing the up
or down arrows corresponding to each setting.
To protect your fabrics, not all settings are available with every
cycle. Only the settings available for a particular cycle will be
displayed. After you have made the desired adjustments, press
the Back button to return to the home screen or
begin the cycle.
START to
NOTE
To change the settings after the cycle starts, press PAUSE
and then press the any of the settings buttons. Adjust the
settings and press
START to resume the cycle.
Operating Instructions
WASH/RINSE WATER TEMPERATURE
Select a wash water temperature according to fi ber con-
tent, colorfastness and soil level. A cold water rinse saves
energy and reduces wrinkling.
Wash water temperatures are automatically regulated to
maximize detergent eff ectiveness and improve washing
performance. The water heater setting and its distance
from the washer, water usage in other parts of the home,
and seasonally low ground water temperature in some
geographic areas can aff ect water temperature.
Extra Hot/Cold
Use this setting for heavily soiled colorfast fabrics such as
towels, bedding, and children’s clothing. Extra Hot/Cold
provides wash water heated with an internal boost heater.
Hot/Cold
Use this setting for heavily soiled white or colorfast cottons
and blends.
Warm/Warm
Use this setting when a warm water rinse is desired.
Warm/Cold
Use this setting for normally soiled white or colorfast cottons or blends.
SPIN SPEED
Extra High, High, Medium and Low spin speeds are
available for appropriate cycles. The spin speed and/or
duration of fi nal spin vary from model to model and cycle
to cycle.
Increasing the spin speed will extract more water, decrease
drying time and conserve energy. Decreasing the spin
speed will reduce wrinkling.
Select Low spin speed to gently spin items that should be
line dried.
Use No Spin to omit the fi nal spin at the end of the cycle.
The load will be very wet. Remove items from the wash
drum to drip dry or select a Rinse & Spin cycle to remove
excess water at a more convenient time.
SOIL LEVEL
Adjust the wash time in 3-minute increments based on the
soil level of each load. Five soil levels are available.
Cold/Cold
Wash and rinse temperatures are equivalent to temperature of cold tap supply. Use this selection for lightly soiled
non-colorfast items, knits, delicates, and hand washables
and other fabrics and colors that are prone to dye transfer.
For use with cold water
detergents.
9
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