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Use & Care Guide
Gufa de Usa y Cuidada
Guide d'utilsafion et d'entrefien
English / Espaiol / Franc;ais
Models/Modelos / Mod@les: 417.4112*
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P/N 137631200 A (1308)
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
www.sea rs.com
SearsCanada Inc.
Toronto, Ontario, Canada M5B 2C3
Www.sea rs.ca
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Record Model/Serial Numbers
important Safety instructions
The model and serial numbers of your washer are found on
the washer serial plate located on the inside of the door.
Record and retain these numbers.
Model Number
Serial Number
Purchase Date
This Use and Care Guide provides general operating
instructions for your washer. It also contains information
about features for several other models. Your washer may
not have every feature included.
The instructions in this manual and all other literature
included with this washer are not meant to cover every
possible condition and situation that may occur. Good safe
practice and caution MUST be applied when installing,
operating and maintaining any appliance. Use the washer
only as instructed in this Use & Care Guide.
Table of Contents
Important Safety Instructions ............................................ 2-3
Warranty / Protection Agreement ....................................... 4
Features .................................................................................... 5
Operating Instructions ...................................................... 6-14
Stain Removal Guide ...................................................... 15-16
Care and Cleaning ......................................................... 17-20
Solutions to Common Problems .................................... 21-24
Espa_ol ................................................................................... 25
Fran_ais ................................................................................. 48
Recognize safety symbols, words and
labels
Safety items throughout this manual are labeled with
a WARNING or CAUTION based on the risk type as
described below:
Definitions
This is the safety alert symbol. It is used to alert you
to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury or
death.
,NING .......................................................................................................................................................................
WARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or serious
injury:....................................................................................................................................................................................................................................................
CAUTION
CAUTION indicates a potentially hazardous situation
which, if not avoided, may result in minor or moderate
Save these instructions
for future reference.
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important Safety instructions
WARNING
To reduce the risk of fire, electrical shock, or injury to
persons when using this washer, comply with the basic
warnings listed below. Failure to comply with these
warnings could result in serious personal injuries.
You can be killed or seriously injured if you don't follow
these Important Safety Instructions: ...............................................................................................................................................
PREVENT FiRE
* Do not wash items that have been previously cleaned in,
soaked in_or spotted with gasoline_ cleaning solvents_
kerosenet cooking oils_ waxes_ etc. Do not store these items
on or near the washer. These substances give off vapors or
chemical reactions that could ignite or explode.
° Do not put oily or greasy rags or clothing on top of the
washer. These substances give off vapors that could
ignite the materials.
* Do not add gasoline, cleaning solvents, or other flam-
mable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
° Under certain conditions, hydrogen gas may be pro-
duced in a hot water system that has not been used for
2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the
hot water system has not been used for such a period,
before using the washer, turn on all hot water faucets
and let the water flow from each for several minutes.
This will release any accumulated hydrogen gas. Hy-
drogen gas is flammable; do not smoke or use an open
flame during this time.
° Do not store or use gasoline or other flammable vapors
or liquids in the vicinity of this or any other appliance.
° Failure to comply with these warnings could result in fire,
explosion, serious bodily injury and/or damage to the
rubber or plastic parts of the washer.
PROTECT CHILDREN
° Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children. As children grow, teach them the
proper, safe use of aii appliances.
° Destroy the carton, plastic bag and other packing ma-
terials after the washer is unpacked. Children might use
them for play. Cartons covered with rugs, bedspreads or
plastic sheets can become airtight chambers.
° Keep laundry products out of children's reach. To prevent
personal injury, observe aii warnings on product labels.
* Before the washer is removed from service or discardedt
remove the washer door to prevent accidental entrapment.
° Failure to comply with these warnings could result in seri-
ous personal injuries.
PREVENT iNJURY
° To prevent shock hazard and assure stability during
operation, the washer must be installed and electrically
grounded by a qualified service person in accordance
with local codes. Installation instructions are packed in
the washer for instalier's reference. Refer to INSTALLA-
TION INSTRUCTIONS for detailed grounding proce-
dures. If the washer is moved to a new location, have it
checked and reinstalled by a qualified service person.
To prevent personal injury or damage to the washer, the
electrical power cord of the washer must be plugged
into a properly grounded and polarized 3=prong outlet.
The third grounding prong must never be removed.
Never ground the
washer to a gas
pipe. Do not use an
extension cord or
an adaptor plug.
° Follow package directions when using laundry products.
Incorrect usage can produce poisonous gas =resulting in
serious injury or death.
° Do not combine laundry products for use in ] load unless
specified on the label.
° Do not mix chlorine bleach with ammonia or acids such
as vinegar.
PREVENT iNJURY AND DAMAGE TO THE WASHER
To prevent serious personal iniury and damage to the
washer:
° All repairs and servicing must be performed by an au=
thorized servicer unless specifically recommended in this
Use & Care Guide. Use only authorized factory parts.
° Do not tamper with controls.
° Do not install or store the washer where it wiii be ex-
posed to the weather.
° Do not install on carpet. Install washer on a solid floor. It
may be necessary to reinforce the floor to prevent vibra-
tion or movement.
° To reduce the risk of electric shock, disconnect this appli-
ance from the power supply before attempting any user
maintenance. Turning the controls to the OFF position
does not disconnect this appliance from the power sup=
ply.
° To prevent injury, do not reach into the washer while
parts are moving. Before loading, unloading or adding
items, push in the cycle selector knob and allow the drum
to coast to a complete stop before reaching inside.
° This washer is equipped with an electrical overload pro-
tector. The motor wiii stop if it becomes overheated.
° Failure to comply with these warnings could result in seri-
ous personal injuries.
Giound_ngtype
wall receptacle
Do not, under
P_er €ordwith
3-prong grounded plug
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Kenmore Appliance Warranty
Master Protection Agreements
One Year Limited Warranty
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material or workmanship within one year from the
date of purchase, call 1-800-4-MY-HOME ®to arrange for free
repair.
If this appliance is used for other than private family purposes,
this warranty applies for only 90 days from the date of pur-
chase.
Thiswarranty covers only defects in material and workman-
ship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions supplied
with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty
shall be product repair as provided herein. Implied warranties,
including warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed
by law. Sears shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion
or limitation of incidental or consequential damages, or limita-
tions on the duration of implied warranties of merchantability or
fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the
United States and Canada. _
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
In-home repair service is not available in all Canadian geo-
graphical areas, nor will this warranty cover user or servicer
travel and transportation expenses if this product is located in a
remote area (as defined by Sears Canada Inc.) where an autho-
rized servicer is not available.
Sears Brands Management Corporation, Hoffman Estates, IL
60179
Sears Canada Inc., Toronto, Ontario, Canada MSB 2C3
Congratulations on making a smart purchase. Your new Ken-
more ® product is designed and manufactured for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement s includes:
* Parts and labor needed to help keep products operating
properly under normal use, not iust defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage - real protection.
* Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
* Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
* "No-lemon" guarantee - replacement of your covered
product if four or more product failures occur within twelve
months.
* Product replacement if your covered product can not be
fixed.
* Annual Preventive Maintenance Check at your request - no
extra charge.
* Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of
us as a "talking owner's manuar.
* Power surge protection against electrical damage due to
power fluctuations.
* $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
* Rental reimbursement if repair of your covered product takes
longer than promised.
* 25% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after
the product warranty period expires. Purchase your Master Pro-
tecfion Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
Coverage in Canada varies on some items. For full details call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other maior home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME ®.
4
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Featu res
Laundry Product
Dispenser Drawer
Door Striker
Cycle Selector
Control Lock
Door Latch with
Safety Lock
66
o oo
/
I
/
Stainless Steel
Wash Drum
As an ENERGY STAR® Partner° Sears
Brands Management Corporation has
determined that this product meets the
ENERGY STAR® guidelines for energy
emciency.
Adjustable
Leveling Legs
5
Vent Latch
Cascading
Wash Vanes
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Operating instructions
Normam Demicates
Bumkyl Bedding Rinse & Spin
This manual covers many models and not all cycles, options, or features listed are available on every model. Consoles shown
above for reference only. Your model may differ.
Casuam
@ Hot Extra H_gh Start
@ Warm @ High Chime
@ Cool O Medium Stain Boast
@ Cold Low Save Energy
@ Tap Cold No Spin Extra Rinse
'Wash Spin SoiU
Temp Speed Level
Cycle Selection
Turn the cycle selector in either direction to the cycle de-
sired.
/ For best results
To change the cycle once it has begun, press the CANCEL
button before selecting a new cycle. Just turning the cycle
selector knob to another selection will not change the
cycle.
Follow the fabric care label instructions
on items to be washed.
[]
Demay
Heavy
Norrna0
Light
DOOR LOCK
SENSING
WASH
TOUCH PAUSE
TO ADD A GARMENT
o ©
Selecl
Options
u
k
Bulky JBedding
This cycle is designed for large items such as blankets,
sheets, mattress pads, duvet covers and similar items.
NOFi_aJ
Use this load for cotton, linen, towels, shirts, sheets, den-
ims and mixed loads.
Casua_
Use this cycle for cottons and blends with a permanent
press or no-iron finish.
Dellcates
Use this cycle for lightly soiled knits and delicates which
require gentle washing.
Rinse & Spln
Select Rinse & Spln for loads that need a cold water
rinse or to add fabric softener that may have been omit-
ted in a regular cycle. Add the fabric softener to the
dispenser chamber. Select the spin speed appropriate
for the load.
CANCEL
START
PAUSE
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Cycle Settings
Follow the fabric care label instructions
For best results
on items to be washed.
Appropriate wash temperature, spin speeds, soil level and
options wiil automatically be displayed for each cycle.
The settings can be changed before the cycle is started.
To protect your fabrics, not aii settings and options are
available with every cycle. The indicator will not light if the
setting is not available with that cycle.
Modifications for each cycle will be remembered and
recalled each time that cycle is selected in the future. If
changes are attempted after the cycle starts, the lights will
blink, the signal will beep and "EP£" will be displayed.
.... _ ......... return to factory set-
............................ _tings, press these two
................. _r_ _ _E¢_:IN;G buttons at the same time
.................. _ght _CD_[ S 0 U n..... ,g
_"_' ? (:ii_')_ ,............ and ds.h°lduntil the s na[
letup Speed k 2 PAUS_
NOTE ....
To change settings once the cycle starts, press PAUSE,
adjust the setting and press START to resume the cycle.
WASH WATERTEMPERATURE
Tochange the preset temperature, press the Wash Temp but-
ton to scroll to the desired setting. Select a wash water tem-
perature according to fiber content, colorfastness and soil
level. A cold water rinse saves energy and reduces wrinkling.
To protect your fabrics, not all temperatures are available
with every cycle. The indicator will not light if the setting is
not available with that cycle.
Wash Ternp water temperatures are automatically regu-
lated to maximize detergent effectiveness and improve
washing performance. The water heater setting and its
distance from the washer, water usage in other parts of
the home, and seasonally low ground water temperature in
some geographic areas can affect water temperature.
Operating instructions
Hot
Use this setting for heavily soiled colorfast fabrics such
as towels, bedding, and children's clothing.
Warm
Use this setting for normally soiled white or colorfast cot-
tons and blends.
Cool
Use this setting for normally soiledsheets, casual items
and washable woolens.
Cold
Some warm water will automatically blend with cold
tap supply to achieve a precise Wash Temp Cold. Use
this setting for lightly soiled non-colorfast items, knits,
delicates, and hand washables.
Tap Cold
Wash and rinse temperatures are equivalent to tem-
perature of cold tap supply. Use this selection for lightly
soiled non-colorfast items, knits, delicates, and hand
washables and other fabrics and colors that are prone to
dye transfer. For use with cold water ,_ detergents.
SPIN SPEED
To protect your fabrics, not all spin speeds are available
with every cycle. The indicator will not light if the setting is
not available with that cycle.
Extra High, High, Medium and Low spin speeds are
available for appropriate cycles. The spin speed and/or
duration of final spin vary from model to model and cycle
to cycle.
Increasing the spin speed will extract more water, decrease
drying time and conserve energy. Decreasing the spin
speed will reduce wrinkling.
Select Low spin speed to gently spin items that should be
line dried.
Use No Spin to omit the final spin at the end of the cycle.
The load will be very wet. Remove items from the wash
drum to drip dry or select a Rinse & Spin cycle to remove
excess water at a more convenient time.
SOIL LEVEL
Adjust the wash time based on the soil level of each load.
Heavy, Normal, and Light soil levels are available.
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Operating instructions
Cycle Options
To select an option, press Options until the indicator for the
desired option flashes, then press Select. If an option is not
available for a cycle, the indicator will not light. Follow the
same steps to delete an option.
Occasionally, a setting and option in the same cycle will
conflict with each other, like No Spin (or Low Spin) and
Save Energy. When this happens, the energy saver option
will override any incompatible selections.
The options selected for the cycle will be remembered and
recalled each time that cycle is selected in the future. To re-
turn to factory settings, press the START/PAUSE and Select
buttons at the same time and hold until the signal sounds.
NOTE
To change the options after the cycle starts, press PAUSE,
adjust the options and press START to resume the cycle.
Chime
A signal will sound at the end of the cycle if this option
is selected. The signal has an adjustable volume level or
can be turned off:.
Stain Boost
Use the Stain Boost option to add a 5-minute soak in the
middle of the wash portion of select cycles.
Save Energy
The Save Energy option defaults to a cold temperature
setting (in most cycles) and also extracts more water to
reduce drying time.
Extra Rinse
Use this option when additional rinsing is desired to
remove excess dirt and detergent. It is recommended for
heavily soiled loads or if household members have sensi-
tive skin.