Safety Instructions
Installation
Operation
Care and Maintenance
Troubleshooting
ENEROYSTAR
AWARNING
Read and understand instruction
manual and safety messages
before installing, operating or
servicing this water heater.
Failure to follow instructions and
safety messages could result in
death or serious injury.
Instruction manual must remain
with water heater.
INSTALLER:
• AFFIX THESE INSTRUCTIONS TO OR
ADJACENT TO THE WATER HEATER.
OWNER:
• RETAIN THESE INSTRUCTIONS AND
WARRANTY FOR FUTURE REFERENCE.
RETAIN THE ORIGINAL RECEIPT AS PROOF
OF PURCHASE.
For Your Safety
AN ODORANT IS ADDED TO THE GAS USED BY THIS WATER HEATER.
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury or death.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the fire department.
— Installation and service must be
performed by a qualified installer,
service agency or the gas supplier.
PRINTED IN THE U.S.A 0409
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A
www.sears.com
PART NO. 316052-001
Page 2
SAFE INSTALLATION, USE AND SERVICE
Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater.
Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and others of
a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very important that the meaning
of each safety message is understood by you and others who install, use or service this water heater.
This is the safety aiert symboi. it is used to aiert you to potentiai personai injury hazards.
A
Obey aii safety messages that foiiow this symboi to avoid possibie injury or death.
.DANGER
^WARNING
^CAUTION
CAUTION
Aii safety messages wiii generaiiy teii you about the type of hazard, what can happen if you do not foiiow the safety message and
how to avoid the risk of injury.
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to
the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of potential exposure
to such substances. WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other
reproductive harm. This appliance can cause low-level exposure to some of the substances included in the Act.
• Qualified Technician: A qualified technician must have ability equivalent to a licensed tradesman in the fields of plumbing, air supply,
venting, and gas supply, including a thorough understanding of the requirements of the National Fuel Gas Code as it relates to the
installation of gas fired water heaters. The qualified technician must also have a thorough understanding of this instruction manual.
• Service Agency: A service agency also must have ability equivalent to a licensed tradesman in the fields of plumbing, air supply, venting
and gas supply, including a thorough understanding of the requirements of the National Fuel Gas Code as it relates to the installation of
gas fired water heaters. The service agency must also have a thorough understanding of this instruction manual, and be able to perform
repairs strictly in accordance with the service guidelines provided by the manufacturer.
• Gas Supplier: The natural gas or propane utility or service who supplies gas for utilization by the gas burning appliances within this
application. The gas supplier typically has responsibility for the inspection and code approval of gas piping up to and including the natural
gas meter or propane storage tank of a building. Many gas suppliers also offer service and inspection of appliances within the building.
DANGER indicates an imminentiy hazardous situation which, if not avoided, wiii
resuit in death or injury.
WARNiNG indicates a potentiaiiy hazardous situation which, if not avoided, couid resuit
in death or injury.
CAUTiON indicates a potentiaiiy hazardous situation which, if not avoided, couid resuit
in minor or moderate injury.
CAUTiON used without the safety aiert symboi indicates a potentiaiiy hazardous
situation which, if not avoided, couid resuit in property damage.
Do not store or use gasoline or other
flammable vapors and liquids in the vicinity of this
or any other appliance. Storage of or use of
gasoline or other flammable vapors or liquids in the
vicinity of this or any other appliance can result in
serious injury or death.
Read and follow water heater warnings and instructions.
305 & 505 Outdoor Manual
Page 3
Safety Behavior and Practices
A WARNING
Keep the area around the appliance clear and free
from combustible materials, gasoline, and other
flammable vapors and liquids.
Do not use this appliance if any part has been
underwater. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
Safety Features
Overheat: The appliance will automatically shut
down when the appliance exceeds a predetermined
temperature.
Flame Failure: The appliance will automatically
shut down if the burner flame is extinguished.
Power Failure: The appliance will cut off the gas if
it loses electrical power.
Any alteration to the appliance or its controls can
be dangerous and will void the warranty.
Always check the water temperature before
entering a shower or bath.
Power Surge Fuse: A glass fuse protects against
overcurrent. If the fuse blows then all indicator
lamps will be off.
Fusible Link: In case the overheat feature does not
prevent the temperature from rising then the fusible
link will break shutting off the appliance.
305 & 505 Outdoor Manual
Page 4
TABLE OF CONTENTS
Safe Installation, Use and Service..................................2
For 12 years from the date of purchase, if this water heater is installed and operated in a single family home in
accordance with the owner’s manual instructions and all local codes. Sears will supply a free heat exchanger for one
that develops a leak.
For the second through tW'clfth year from purchase date, you must pay the labor cost for installation of the heat
exchanger
5 Year Limited Warranty on Parts
For 5 years from the date of purchase, if this water heater is installed and operated in a single family home in
accordance with the owner’s manual instructions and all local codes, if a part fails due to material or workmanship.
Sears will supply a free replacement part.
1 Year Exclusive Kenmore Labor Warranty
For the first year from the date of purchase. Sears will, free of charge, supply and install new water heater parts for
defective ones or a new heat exchanger for one that develops a leak.
Warranty Service
To obtain warranty seiv’ice, call l-800-4-MY-HOME(iD (1-800-469-4663). This warranty applies only while this
product is in the United States.
For Commercial, institutional, industrial, or residential use by two or more families, the above limited warranty for
heat exchanger leaks is effective for five years from date of purchase and the above parts warranty is effective for
three years from the date of purchase.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
SEARS, ROEBUCK AND CO., Dept.817WA, Hoffman Estates, IL 60179
The price of your water heater does not include a free checkup service call. On water heater installations arranged by Sears, Sears
warrants the installation.
A charge will be made on service calls due to poor or incomplete installation. These include:
a. Adjusting thermostat b. Condensation c. Leaks in pipes or fittings
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for years
of dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
• Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
• Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
• Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
• “No-lemon” guarantee - replacement of your covered product
if four or more product failures occur within twelve months.
• Product replacement if your covered product can’t be fixed.
• Annual Preventive Maintenance Check at your request - no
extra charge.
• Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
• Power surge protection against electrical damage due to
power fluctuations.
305 & 505 Outdoor Manual
• $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
• Rental reimbursement if repair of your covered product takes
longer than promised.
• 10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or night,
or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
• Coverage in Canada varies on some items. For full details,
call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional Installation of home appliances, garage door
openers, water heaters, and other major home items, in the U.S.A.
or Canada call 1-800-4-MY-HOME®.
Page 6
CUSTOMER RESPONSIBILITIES
Thank You for purchasing a Kenmore water heater.
Properly installed and maintained, it should give you years
of trouble free service. If you should decide that you want
the new water heater professionally installed by Sears call
1-800-4-MY-HOME®. They will arrange for prompt, quality
installation by Sears authorized contractors.
Abbreviations Found In This Instruction Manual:
• CSA - Canadian Standards Association
• ANSI - American National Standards Institute
• NFPA- National Fire Protection Association
• ASME - American Society of Mechanical Engineers
• GAMA - Gas Appliance Manufacturers Association
Important Information About This Water Heater:
This manual has been prepared to acquaint you
(trained service technician) with the installation,
operation, and maintenance of the on-demand water
heater and provide important safety information in
these areas.
Service to the on-demand system should only be
performed by a trained service technician.
READ THE ENTIRE MANUAL BEFORE ATTEMPTING TO
INSTALL OR OPERATE THE WATER HEATER.
• The installation must conform with these instructions
and the local code authority having jurisdiction. In the
absence of local codes, installations shall comply with
the following:
In the United States: The National Fuel Gas Code
ANSI Z223.1/NFPA 54. This publication is available
from the Canadian Standards Association, 8501 East
Pleasant Valley Rd, Cleveland Ohio 44131, or The
National Fire Protection Association, 1 Batterymarch
Park, Quincy, MA 02269.
For California installation, this water heater must
be braced, anchored, or strapped to avoid falling or
moving during an earthquake. See instructions for
correct installation procedures. Instructions may be
obtained from California’s Office of the State Architect,
1102 Q Street, Suite 5100, Sacramento, CA 95811.
Instructions can also be downloaded to your computer
at www.dsa.dgs.ca.gov/Pubs.
Massachusetts Code requires this water heater to be
installed in accordance with Massachusetts 248-CMR
2.00: State Plumbing Code and 248-CMR 5.00.
A
WARNING
Excessive Weight Hazard
Use two or more people to move and install the water heater.
Failure to do so can result in injury (including back injury).
IMPORTANT: Do not remove any permanent instructions,
iabels, or the data label from either the outside of the water
heater or on the inside of water heater panels.
• Remove exterior packaging and place installation
components aside.
• Inspect all parts for damage prior to installation and
start-up.
• Completely read all instructions before attempting to
assemble and install this product.
• After installation, dispose of/recycle all packaging
materials.
•
• If after reading this manual you have any questions or
do not understand any portion of the instructions, call
the Sears Service Center.
• Carefully plan the place where you are going to put the
water heater. Correct combustion, vent action, and vent
pipe installation are very important in preventing death
from possible carbon monoxide poisoning and fires.
• Examine the location to ensure the water heater
complies with the Installation Instructions section in this
manual.
305 & 505 Outdoor Manual
Page 7
PRODUCT SPECIFICATIONS
MODEL
Minimum gas consumption btu/h15,000
Maximum gas consumption btu/h180.000 Natural Gas
Hot water capacity (Min - Max) *0.6 - 7.5 GPM
Hot water capacity (45°F rise)6.6 GPM (25.0 L/min)7.4 GPM (28.0 L/min)
Default Temperature Setting (no controller)120° F (49° C)
Temperature Controller Default Temperature
Setting
Maximum Temp Setting (Residential)Selectable at 120° F (49° C) or at 140° F (60° C)
Minimum Temperature Setting98° F (37° C)
Weight46 lb (20.9 kg)
Efficiency Rating83%
Noise Level49 dB
Electrical
Consumption
By-Pass ControlFixedElectronic
Minimum Gas
Supply Pressure
Maximum Gas
Supply Pressure
Type of ApplianceDirect Vent, Temperature controlled continuous flow gas hot water system
OperationWith Or Without Temperature Controls, Mounted In Kitchen, Bathroom, Etc.
Approved Gas TypeNatural Gas Or Propane - Ensure Unit Matches Gas Type It’s Being Installed On.
ConnectionsGas Supply: 3/4" Mnpt, Cold Water Inlet: 3/4" Mnpt, Hot Water Outlet: 3/4"
Ignition SystemDirect Electronic Ignition
Electric ConnectionsAppliance: Ac 120 Volts, 60hz. Temperature Control: Dc 12 Volts (Digital)
Water Temperature ControlSimulation Feedforward And Feedback.
Water Supply PressureMinimum Water Pressure: 20 Psi (Recommended 30-80 Psi For Maximum Performance)
Maximum Water Supply Pressure150 PSI
Temperature Control CableNon-Polarized Two Core Cable (Minimum 22 Awg)
Energy Star QualifiedYesYes
Normal50 W55 W
Standby2.0 W
Anti-Frost Protection100 W
Natural Gas5.0 inch W.C.
Propane8.0 inch W.C.
Natural Gas10.5 inch W.C.
Propane13.5 inch W.C.
305 Models505 Models
154.330040 & 154.330050154.330080 & 154.330090
199.000 Natural Gas
180.000 Propane Gas
(2.3 - 28.4 L/min)
104° F (40° C)
199.000 Propane Gas
0.6-9.4 GPM
(2.3 - 35.5 L/MIN)
* Minimum flow may vary slightly depending on the temperature setting and the inlet water temperature.
Specifications are subject to change without prior notice.
The maximum inlet gas pressure must not exceed the value specified by the manufacturer. The minimum value listed
DHeight - with brackets25.4 (646.4)25.4 (646.4)
EHot Water Outlet - from wall *3.8 (96)3.8 (96)
FHot Water Outlet - from center4.3 (110)4.3 (110)
GCold Water Inlet - from wall *3.0 (76)3.0 (76)
HCold Water Inlet - from center1.1 (27)1.1 (27)
IGas Connection - from wall *4.1 (104)4.1 (104)
JGas Connection - from center3.5 (89)3.5 (89)
From base to gas connection1.6 (40)1.6 (40)
KFrom base to cold connection2.0 (50)2.0 (50)
From base to hot connection1.6 (41)1.6 (41)
* This is the minimum dimension from the wall. The wall bracket is adjustable to allow an additional 1.57 inches (40 mm).
305 Series
in. (mm)
505 Series
in. (mm)
305 & 505 Outdoor Manual
Page 9
Pressure Drop Curve
V)
w
w
o
_l
CD
13
CD
CD
CD
TECHNICAL DATA
100
90
80
70
60
50
40
30
20
10
0
T3
CD
CD
JZ
CD
CD
o
_l
CD
U.
13
CO
CO
0
Outlet Flow Data
delta T - Temperature Rise (°F)
305 & 505 Outdoor Manual
Page 10
INSTALLATION INSTRUCTIONS
Only properly trained and qualified installers should
install this appliance. The warranty may be voided due
to improper installation or installation by a non-qualified
installer.
General Instructions
A WARNING
Do not use substitute materials.
Use only parts certified with the appliance.
This appliance must be installed by a state qualified or
licensed contractor. It is the responsibility of the person
having the water heater installed to ensure the installing
contractor has proper licenses and permits for installing
water heaters in your location. It is highly recommended
that installers attend a product knowledge class to ensure
customer satisfaction and warranty coverage. Failure to
comply with state and local codes pertaining to water
heater installations may void the warranty.
This appliance is not to be installed indoors.
A qualified installer or service technician should install the
appliance, inspect it, and leak test it before use.
The installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA54, or the Natural Gas and Propane
Installation Code, CSAB149.1.
The appliance, when installed, must be electrically
grounded in accordance with local codes or, in the absence
of local codes, with the National Electrical Code, ANSI/
NFPA70, or the Canadian Electrical Code, CSAC22.1.
The appliance and its appliance main gas valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in
excess of 1/2 psi (3.5 kPa) (13.84 in W.C.).
The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at
test pressures equal to or greater than 1/2 psi (3.5 kPa)
(13.84 in W.C.).
The appliance should be located in an area where
water leakage of the unit or connections will not result in
damage to the area adjacent to the appliance or to lower
floors of the structure. When such locations cannot be
avoided, it is recommended that a suitable metal drain pan,
adequately drained, be installed under the appliance. The
pan must not restrict combustion air flow.
The flow of combustion and ventilation air shall not be
obstructed.
This appliance is not suitable for use in an application such
as a pool or spa heater that uses chemically treated water.
(This appliance is suitable for filling large or whirlpool bath
tubs with potable water.)
It is highly recommended that all installers attend a
product knowledge class.
• As water is heated, it expands (thermal expansion). In a
closed system, the volume of water will grow. As the volume
of water grows, there will be a corresponding increase
in water pressure due to thermal expansion.Thermal
expansion can cause premature tank failure (leakage). This
type of failure is not covered under the limited warranty.
Thermal expansion can also cause intermittent pressure
relief valve operation: water discharged from the valve due
to excessive pressure build up. The pressure relief valve is
not intended for the constant relief of thermal expansion.
This condition is not covered under the limited warranty.
A properly-sized thermal expansion tank should be
installed on all closed systems to control the harmful
effects of thermal expansion. Contact a plumbing service
agency or your retail supplier regarding the installation of
a thermal expansion tank. NOTE: Reference Figures 4-7
to see if your installation recommends the use of a thermal
expansion tank.
• Should overheating occur or the gas supply fail to shut off,
turn off the manual gas control valve to the appliance.
• Keep the air intake location free of chemicals such as
chlorine or bleach that produce fumes. These fumes
can damage components and reduce the life of your
appliance.
Clearances from Appliance
Table 1 :
Top of
Heater
to Combustiblesto Non-Combustibles
305/505305/505
12 inches
(305 mm)
2 inches
(51 mm)
10
305 & 505 Outdoor Manual
Page 11
Table 1:
Back of
Heater
Front of24 inches24 inches
Heater(610 mm)(610 mm)
Sides of6 inches1/8 inches
Heater(152 mm)(3.2 mm)
Floor/12 inches2 inches
Ground(305 mm)(51 mm)
to Combustiblesto Non-Combustibles
0 (zero)0 (zero)
The clearance for servicing is 24 inches in front of the
water heater.
Attachment of the Water Heater
wail installation
brackets
Electrical Connection
The water heater must be electrically grounded in
accordance with local codes or in the absence of local
codes with the most recent edition of the National
Electrical Code, ANSI/NFPA 70. In Canada, all electrical
wiring should be in accordance with local codes and
the Canadian Electrical Code, CSAC22.1 Part 1. Do
not rely on the gas or water piping to ground the water
heater. A screw is provided in the junction box for the
grounding connection.
The water heater requires 120 VAC, 60 Hz power from
a properly grounded circuit.
A disconnect switch must be provided and installed for
the incoming 120 VAC power. It should be a type that is
suitable for outdoor use. Check the National Electrical
Code, ANSI/NFPA 70 and your local codes for a proper
switch type to use in your area. The wiring diagram is
located on the Technical Sheet attached to the inside of
the front cover.
-(II)-
1. Identify the installation location and confirm that the
installation will meet all required clearances.
2. Securely attach the water heater to the wall using any
of the holes in the wall installation brackets which are
at the top and bottom of the water heater. Ensure that
the attachment strength is sufficient to support the
weight. Refer to the weight of the water heater in the
Specifications section.
GAS SUPPLY
General Instructions
A manual gas control valve must be placed in the gas
supply line to the water heater. A union can be used on
the connection above the shut off valve for the future
servicing or disconnection of the unit.
Check the type of gas and the gas inlet pressure before
connecting the water heater. If the water heater is not of
the gas type that the building is supplied with, DO NOT
connect the water heater. Contact Sears for the proper
unit to match the gas type.
Check the gas supply pressure immediately upstream
at a location provided by the gas company. Supplied
gas pressure must be within the limits shown in the
Specifications section.
Before placing the appliance in operation all joints
including the heater must be checked for gas tightness
by means of leak detector solution, soap and water, or
an equivalent nonflammable solution, as applicable.
(Since some leak test solutions, including soap and
(Black-Hot/White-Neutrai)
GROUND
TERMINAL
' OFF lx
TT
XDI^CONNECT
swifcH
.......
Figure 3
water, may cause corrosion or stress cracking, the
piping shall be rinsed with water after testing, unless it
has been determined that the leak test solution is non
corrosive.)
Always use approved connectors to connect the unit
to the gas line. Always purge the gas line of any debris
before connection to the water heater.
The gas supply line shall be gas tight, sized, and so
installed as to provide a supply of gas sufficient to meet
the maximum demand of the heater and all other gas
consuming appliances at the location without loss of
pressure.
Any compound used on the threaded joint of the gas
piping shall be a type which resists the action of liquefied
petroleum gas (propane / LPG).
Refer to an approved pipe sizing chart if in doubt about
the size of the gas line.
305 & 505 Outdoor Manual
11
Page 12
Pipe Sizing Procedure - Example
The gas supply must be capable of handling the entire gas load at the location. Gas line sizing is based on gas type,
the pressure drop in the system, the gas pressure supplied, and gas line type. Refer to the National Fuel Gas Code,
NFPA54, for proper gas line sizing. The below information is provided as an example.
1. Determine the cubic feet per hour of gas required by dividing the gas input (on the rating plate) by the heating value
of the gas (available from the local gas company). The gas input needs to include all gas products at the location
and the maximum BTU usage at full load when all gas products are in use.
Gas Input of the water heater (BTU / HR)
Cubic Feet per Hour (CFH) = ----------------------------------------------------------
Heating Value of Gas (BTU / FP )
2. Use the table for your gas type to find the pipe size required for your cubic feet per hour of gas and your pipe
length.
Example: The heating value of natural gas for your location is 1020 BTU/FP
The gas input is 199,000 BTU/HR. Additional appliances at the location require 75,000 BTU/HR.
Therefore the cubic feet per hour = (199,000 + 75,000) / 1020 = 268.6 FP/HR.
If the pipe length is 100 ft then the 1 % inch pipe size capable of supplying 304 FP/HR of natural gas will
be adequate.
TABLE 2: Pipe Sizing Table - Natural Gas
cubic feet per hour Schedule 40 Metallic Pipe
Inlet Pressure: less than 2 psi (55 inches W.C.)
Pressure Drop: 0.3 inches W.C.
Specific Gravity: 0.60
• A manual water control valve must be placed in the
water inlet connection to the water heater before it is
connected to the water line. Unions may be used on
both the hot and cold water lines for future servicing
and disconnection of the unit.
• The piping (including soldering materials) and
components connected to this appliance must be
approved for use in potable water systems.
• Purge the water line to remove all debris and air.
Debris will damage the water heater.
• Toxic chemicals such as those used for boiler water
treatment are not to be introduced to the potable
water used for space heating.
• If the appliance will be used as a potable water
source, it must not be connected to a system that
was previously used with a nonpotable water heating
appliance.
• Ensure that the water filter on the water heater is clean
and installed (See Flushing the Heat Exchanger).
Pressure Relief Valve
• An approved pressure relief valve is required by the
American National Standard (ANSI Z21.10.3)/Canadian
Standard (CSA 4.3) for all water heating systems.
• The relief valve must comply with the standard for Relief
Valves and Automatic Gas Shutoff Devices for Hot Water
Supply Systems ANSI Z21.22 and /or the standard
Temperature, Pressure, Temperature and Pressure
Relief Valves and Vacuum Relief Valves, CAN1-4.4.
• The relief valve must be rated up to 150 psi and to at
least the maximum BTU/hr of the appliance.
• The discharge from the pressure relief valve should be
piped to the ground or into a drain system to prevent
exposure or possible burn hazards to humans or other
planter animal life. Follow local codes. Water discharged
from the relief valve could cause severe burns instantly,
scalds, or death. (See Figure 4)
• The pressure relief valve must be manually operated
once a year to check for correct operation.
• The relief valve should be added to the hot water outlet
line according to the manufacturer’s instructions. DO
NOT place any other type valve or shut off device
between the relief valve and the water heater.
• Do not plug the relief valve and do not install any
reducing fittings or other restrictions in the relief line
The relief line should allow for complete drainage of the
valve and the line.
• If a relief valve discharges periodically, this may be due
to thermal expansion in a closed water supply system.
Contact the water supplier or local plumbing inspector on
* •
how to correct this situation. Do not plug the relief valve.
• Neither this water heater nor the American National
Standard (ANSI Z21.10.3) / Canadian Standard (CSA
4.3) requires a combination temperature and pressure
relief valve for this appliance. However, local codes
may require a combination temperature and pressure
relief valve.
Freezing Protection
The freeze protection features include electrical heating
elements and intermittent firing of the burner. Freeze
protection may be disabled if electricity or gas is not
supplied, or if there is an error preventing the water
heater from functioning. Loss of freeze protection may
result in water damage from a burst heat exchanger or
water lines.
The installation of auto drain down solenoid valves is
optional. However, it is strongly recommended that
these valves be installed to prevent damage from
freezing in case the normal freeze protection should
become disabled. Any product damage due to freezing
will not be covered by the warranty.
In addition, the solenoid valves should be connected
electrically to a surge protector with terminals that
attaches to the PC board in the unit. This allows the
solenoid valves to operate if the water heater is disabled
due to an error code.
The solenoid valves and the surge protector with
terminals are available for purchase separately.
NOTICE: Warranty does not cover damage due to
freezing.
When electrical power and gas are supplied to the
water heater, it will not freeze in environments as cold
as -30° F when protected from direct wind exposure.
In the event of a power failure at temperatures below
freezing the water heater should be drained of all water
to prevent freezing damage.
The unit may be drained manually. However, it is highly
recommended that drain down solenoid valves be
installed that will automatically drain the unit if power is
lost. It is also recommended that a surge protector with
terminals be installed that attaches to the PC board in
the unit and allows the solenoid valves to operate if the
unit is disabled due to an error code.
When the electrical power to the water heater fails, the
3/4” solenoid valve closes (stopping the flow of water
into the heater) and the 1/2” solenoid valve opens
(allowing the water heater and associated piping to
drain. Ensure that you run the drain for the solenoids to
the outside environment to prevent discharging water
inside the building causing water damage).
305 & 505 Outdoor Manual
13
Page 14
Figure 4: Freeze Protection Piping - Drawing
Vacuum
Breaker
14
3/4" Ball Valve
I il
3/4" Union
Check Valve
Pressure Relief Valve
KEY
Pressure Regulator
s
Circulating Pump
Boiler Drain Valve
Solenoid Valve
ft
This is not an engineered drawing. It is intended only as a guide and not
as a replacement for professionally engineered project drawings. This
drawing is not intended to describe a complete system. It is up to the
contractor/engineer to determine the necessary components and
configuration of the particular system being installed. This drawing does
not imply compliance with local building code requirements. It is the
responsibility of the contractor/engineer to ensure installation is in
accordance with all local building codes. Confer with local building
officials before installation.
305 & 505 Outdoor Manual
Page 15
Figure 5: Recommended Piping for Basic Installation
I 3/4" Ball Valve
3/4" Union
Check Valve
Pressure Relief Valve
For Building Fixtures
KEY
Pressure Regulator
Circulating Pump
Boiler Drain Valve
Solenoid Valve
This is not an engineered drawing. It is intended only as a guide and not
as a replacement for professionally engineered project drawings. This
drawing is not intended to describe a complete system. It is up to the
contractor/engineer to determine the necessary components and
configuration of the particular system being installed. This drawing does
not imply compliance with local building code requirements. It is the
responsibility of the contractor/engineer to ensure installation is in
accordance with all local building codes. Confer with local building
officials before installation.
305 & 505 Outdoor Manual
15
Page 16
Figure 6: Recommended Piping for Circulation Systems
NOTE:
Applications, using this piping
arrangement maintains fuli
warranty.
For this application:
Pump should be controlled by an Aquastat, Timer or Combination Aquastat and
Timer.
Pump to be sized to maintain circulation
loop temperature.
The pump should be sized to overcome
the pressure loss through the tank water
heater, and supply and return plumbing.
IMPORTANT: Connect the building
return line to the hot water supply line
as close as possible to the water
heater.
KEY
3/4" Ball Valve
—
3/4" Union
Check Valve
Pressure Relief Valve
16
Pressure Regulator
s
Circulating Pump
Boiler Drain Valve
Solenoid Valve
eft
o
305 & 505 Outdoor Manual
o
Tank Water Heater to be Sized for
Heat Loss of Circulation Loop.
This is not an engineered drawing. It is intended only as a guide and not
as a replacement for professionally engineered project drawings. This
drawing is not intended to describe a complete system. It is up to the
contractor/engineer to determine the necessary components and
configuration of the particular system being installed. This drawing does
not imply compliance with local building code requirements. It is the
responsibility of the contractor/engineer to ensure installation is in
accordance with all local building codes. Confer with local building
officials before installation.
Minimum 3/4" Cold Water Sup^ Line
Electric Water
Heater
-M!—^-\ÒÌ-
Building Supply
7T
Building
Fixtures
Expansion Tank
Page 17
Figure 7: Optional Piping for Circulation Systems
NOTE:
Applications, using this piping
arrangement reduces the
warranty to the following:
3 years on heat exchanger
3 year on parts
Full warranty will be maintained if an
on-demand recirculation system in
incorporated. Refer to the Limited
Warranty.
For this application:
Pump should be controlled by an Aquastat,
Timer or Combination Aquastat and Timer.
Pump to be sized to maintain circulation
loop temperature.
A minimum of 3 GPM flow is recommended
for the circulation system.
The pump should be sized to overcome the
pressure loss through the water heater,
supply and return plumbing.
Water heater outlet temperature
cannot be adjusted when
circulation pump is running.
Building Fixture Outlets
3/4" Ball Valve
3/4" Union
Check Valve
Pressure Relief Valve
Minimum 3/4" Hot Water
Supply Line
rm
KEY
Pressure Regulator
s
Circulating Pump
m
Boiler Drain Valve
fgj
Solenoid Valve
[ft
(Optional)
2-6 Gallon
Storage Tank
(To eliminate cold water
sandwich effect caused by
frequent On/Off operation)
305 & 505 Outdoor Manual
Minimum 3/4“ Cold Wbter Supply Une
Expansion Tank
This is not an engineered drawing. It is intended only as a guide and not
as a replacement for professionally engineered project drawings. This
drawing is not intended to describe a complete system. It is up to the
contractor/engineer to determine the necessary components and
configuration of the particular system being installed. This drawing does
not imply compliance with local building code requirements. It is the
responsibility of the contractor/engineer to ensure installation is in
accordance with all local building codes. Confer with local building
officials before installation.
17
Page 18
VENTING INSTRUCTIONS
RefDescriptionUS Installations
AClearance above grade, veranda, porch, deck, or balcony12 inches (30 cm)
BClearance to window or door that may be opened12 inches (30 cm)
CClearance to permanently closed window
DVertical clearance to yentilated soffit, located aboye the terminal within a
horizontal distance of 2 feet (61 cm) from the center line of the terminal
EClearance to unyentilated soffit
FClearance to outside corner
GClearance to inside corner
HClearance to each side of center line extended aboye meter/regulator
assembly
I
Clearance to seryice regulator yent outlet
JClearance to nonmechanical air supply inlet to building or the combustion air
inlet to any other appliance
K
Clearance to a mechanical air supply inlet
LClearance aboye payed sidewalk or payed driveway located on public property ®
MClearance under veranda, porch, deck, or balcony @
* For clearances not specified in ANSI Z223.1/NFPA 54 or CSA B149.1, clearances are in accordance with local installation codes and the
requirements of the gas supplier.
3 feet (91 cm) above if within
10 feet (3 m) horizontally
*
*
*
*
*
*
*
12 inches (30 cm)
*
*
18
305 & 505 Outdoor Manual
Page 19
Additional Clearance - Vent Terminal
Local codes supersede these clearances.
• Avoid termination locations near a dryer vent.
• Avoid termination locations near commercial cooking exhaust.
305 & 505 Outdoor Manual
19
Page 20
HIGH ALTITUDE INSTALLATIONS
Set dip switches 2 and 3 to the values shown in table
below for your altitude. The default setting for the
appliance is 0-2000 ft (0-610 m) with switches No. 2 and
No. 3 in the OFF position.
A
WARNING
DO NOT adjust the other dip switches uniess specificaliy
instructed to do so.
The 2-Unit connection cable is an optional accessory
that connects 2 water heaters and allows them to
function as one hot water source.
The Multi-Unit connection kit and Multi-Unit connection
cables are optional accessories that connect 2 to 5
water heaters and allow them to function as one hot
water source.
The Multi-Unit connection kit includes a PC board and
one Multi-Unit connection cable.
Refer to the instructions that come with the accessory
for complete installation information.
Table 5:
Number of Connected Water Heaters:Accessories Necessary:
2(1) 2-Unit connection cable or (1) Multi-Unit connection kit
3(1) Multi-Unit connection kit and (1) Multi-Unit connection cable
4(1) Multi-Unit connection kit and (2) Multi-Unit connection cables
5(1) Multi-Unit connection kit and (3) Multi-Unit connection cables
Guidelines
• Do not install both the 2-Unit connection cable and the
Multi-Unit connection kit because they are not designed
to operate together.
• Water heaters should be installed less than 18 inches
apart so that the cables will reach between units and to
prevent temperature fluctuations (cold water sandwich
effect) when the water is shut off and turned back on.
• Temperature settings can only be changed on the
controller for the primary unit.
20
305 & 505 Outdoor Manual
Page 21
TEMPERATURE CONTROLLER INSTALLATION
LocationMounting the Controller
Outdoor models are supplied with one remote control
unit. Additional controllers can also be installed.
• The controller should be out of reach of small
children.
• Avoid locations where the controller may become hot
(near the oven or radiant heater).
• Avoid locations in direct sunlight. The digital display may
be difficult to read in direct sunlight.
• Avoid locations where the temperature controller could
be splashed with liquids.
• Do not install in locations where it can be adjusted by
the public.
Configurations
A maximum of 4 temperature controllers can be installed
for a water heater or bank of water heaters.
Controllers can only be wired in parallel. Controllers
cannot be wired in series.
If 4 temperature controllers are installed, simultaneously
press the Priority and On/Off buttons on the fourth
controller until a beep sounds.
Do not attempt to connect the temperature controllers with
the power on. There is 120 volt potential, next to the
temperature controller connections inside the unit.
Do not connect the temperature controller to the 120VAC
terminals provided for the optional solenoid drain valves.
All service and wiring should be performed by a registered
installer.
Follow the procedure below to install additional
controllers.
1. Determine a suitable location for the controller.
2. Make three holes in the wall as shown.
3. Run the cable between the controller and the water
heater or the controller and the other controller.
4. Remove the face plate from the temperature controller
using a screwdriver.
5. Connect the cable to the temperature controller.
6. Mount the controller to the wall using the holes drilled
in step 2.
7. Disconnect the power from the water heater.
8. Remove the cover of the water heater.
9. Remove the plastic cover from the PCB and electrical
connections.
10. Thread the cable through the access hole at the base
of the unit and connect the wires to the controller
terminals on the right hand side bottom of the PCB.
11. Secure the controller cable using the clamp
provided.
12. Replace plastic cover over PCB and then replace the
cover of the water heater.
A WARNING
Outline of Controller
Wire controllers in parallel
Figure 9
Cable Length and Size
The cable for the temperature controller should be a
non-polarized two-core cable with a minimum gauge
of 22 AWG. The maximum cable length from each
controller to the water heater depends on the total
number of wired controllers connected to the water
heater.
Table 6:
Number of Wired
Controllers
1328 ft (100 m)
2164 ft (50 m)
3 or 465 ft (20 m)
Maximum Cable Length for each
Controller to Water Heater
305 & 505 Outdoor Manual
securing screw
wiring hole
securing screw
CONNECTION TERMINALS
t
1-21/32"
t_
3-5/16
21
Page 22
DESCRIPTION OF OPERATION
This appliance is one of the most advanced water
heaters available. It provides a continuous supply of
hot water at a preset temperature. This appliance is
direct vent where air is brought in from the outside and
combustion gases are exhausted to the outside.
While electricity, water, and gas supplies are connected,
this appliance produces hot water whenever a hot water
tap is open.
Ignition is electronic. There is no pilot light consuming
gas while the water heater is not being used. The gas
burner lights automatically when the hot water tap is
OPERATING INSTRUCTIONS
Sequence of Operation
1. Water Flow Begins
• Water Flow Sensor sends a pulse to the electronic
control board
• Electronic control board senses flow greater than
0.6 GPM
• Firing Sequence begins
2. Firing Sequence
• Electronic control board monitors inlet/outlet water
temperature, temperature set point, and water
flow rate.
• Combustion fan energized. Purges combustion
chamber.
• Spark igniter begins sparking.
• Gas control valve opens to minimum fire rate.
• Flame rod proves ignition
• Spark igniter stops sparking
3. Normal Operation
• Electronic control board monitors flame rod,
fan motor frequency, outlet water temperature,
controller temperature set point and water flow
rate.
• Gas control valve modulates gas input to required
firing rate.
• Combustion fan speed is adjusted for the required
firing rate.
• Water flow control valve is adjusted as needed.
4. Shutdown Sequence
• Electronic control board senses water flow rate
less than 0.5 GPM.
• Gas control valve closes.
• Water flow control valve resets to standby
position.
• Combustion fan runs for a short period of time at
low speed.
5. Standby Mode
• Electronic control board monitors water temperature
and remote controls
• Freeze protection is activated as needed.
opened and goes out when the tap is closed. Installation
of the temperature controller is highly recommended.
The temperature controller can set the temperature
within a specific range and can provide error codes to
diagnose any problems.
The temperature of the outgoing hot water is constantly
monitored. This appliance may adjust the water flow
in order to maintain the temperature setting. The
water flow may vary from summer to winter due to the
difference in ground water temperature.
Features Available on Temperature Controllers
The temperature controller is supplied with the
appliance. Dimensions (inches): 3.5 W x 4.75 H x 0.75 D.
In Use
Indicator
Priority
Temperature
Display
Thermostat
-l^u
Approx Water Taitp
o Priority
—Hot water temp.
On/Off
FeaturesDescription
Error CodesWhen a fault is detected an error code
In Use Indicatorindicates that hot water is being suppiied
ON/OFF ButtonUsed to turn the water heater ON or OFF.
Priority Button /
indicator
Temperature Dispiay Shows the temperature setting.
Thermostatincreases or decreases the temperature
fiashes at the temperature
(i.e. a hot water tap is open).
indicates that this controller is setting the
temperature . Priority can be switched to
another controller by pressing its Priority
Button when no hot water is running.
setting.
Figure 11
Indicator
Priority
Button
ON/OFF
Button
22
305 & 505 Outdoor Manual
Page 23
TEMPERATURE ADJUSTMENT
ÀDANGER
Water temperature over 125°F (52°C)
can cause servere burns instantly
resulting in severe injury or death.
Children, the elderly, and the
physically or mentally disabled are at
highest risk for scald injury.
Feel water before bathing or
showering.
Temperature limiting valves are
available.
Read instruction manual for safe
temperature setting.
For systems with storage tanks, the water temperature
in certain situation may vary up to 30°F (16.7°C) higher
or lower at the point of use such as, bathtubs, showers,
sink, etc.
HOTTER WATER CAN SCALD: Water heaters are
intended to produce hot water. Water heated to a
temperature which will satisfy space heating, clothes
washing, dish washing, and other sanitizing needs can
scald and permanently injure you upon contact. Some
people are more likely to be permanently injured by hot
water than others. These include the elderly, children,
the infirm, or physically/mentally handicapped. If anyone
using hot water in your home fits into one of these groups
or if there is a local code or state law requiring a certain
temperature water at the hot water tap, then you must
take special precautions. In addition to using the lowest
possible temperature setting that satisfies your hot water
needs, a means such as a mixing valve should be used
at the hot water taps used by these people or at the water
heater. Mixing valves are available at plumbing supply
or hardware stores. Follow manufacturer’s instructions
for installation of the valves. Before changing the factory
setting on the thermostat. Using the lowest hot water
temperature that meets your needs will also provide the
most energy efficient operation of the water heater.
Never allow small children to use a hot water tap, or
to draw their own bath water. Never leave a child or
handicapped person unattended in a bathtub or shower.
The thermostat on the water heater has been factory set
at 120°F, to reduce the risk of scald injury. It is adjustable
and can be reset to the desired temperature setting.
Some states have a requirement for a lower setting. If
you need hotter water, follow direction for temperature
adjustment, but beware of the warnings in this section.
NCTICE: While any hot water is being provided, the
temperature setting can only be adjusted between 98° F
and 110° F.
NCTICE: Check local codes for the maximum water
temperature setting allowed when used in nursing
homes, schools, day care centers, and all other public
applications.
NCTICE: If a newly installed unit with a temperature
controller has not been powered for at least 6 hours then
the temperature will return to the default setting of 104° F
(40° C) if power is interrupted.
NCTICE: There may be a variation between the
temperature displayed on the temperature controller and
the temperature at the tap due to weather conditions or
the iength of pipe to the water heater.
Table 7:
Temperature Settings
160°F (71°C)About 1/2 second
150°F (66°C)About 1-1/2 second
140°F (60°C)
130°F (54°C)
120°F (49°C)
80°F (27°C)
Time to Produce 2nd & 3rd
Degree Burns on Adult Skin
Less than 5 seconds
About 30 seconds
More than 5 minutes
1. Press the “Priority button”
C
on the temperature controller.
The green Priority iight will glow
indicating that this controller is
controlling the temperature and
that the water heater is ready to
supply hot water.
The priority can only be changed
while no hot water is running.
Press the A or T buttons to
obtain the desired temperature
W
Hot water temp.
setting.
All hot water sources are able to
provide water at this temperature
setting until it is changed again
M
at this or another temperature
controller.
305 & 505 Outdoor Manual
23
Page 24
Temperature Options without a Temperature Controller
120° F (49° C)140° F (60° C)
A
WARNING
Do not adjust the other dip switches uniess specificaiiy
instructed to do so.
The default temperature setting for this appliance
installed without a remote controller is 120° F (49° C). If
desired the temperature setting can be changed to 140°
F (60° C) by adjustment of a dip switch. Set dip switch
5 to ON to obtain 140° F water temperature setting.
Set dip switch 5 to OFF (default) to obtain 120° F water
temperature setting.
Figure 12
Temperature Ranges
This water heater will attempt to provide hot water at the temperature setting even when the water flow is varied or
when more than 1 tap is in use. The water heater can deliver water at only one temperature setting at a time. The
available temperatures for a given model are provided below.
Table 8:
ModelTemperature Settings Available (°F)
305 Series
505 Series
Temp, in Celsius
* Re-setting the Maximum Temperature
Temperature settings from 125-140 °F (52-60 °C) are available by setting dip switch 6 to ON in the SW1 bank of 8
dip switches.
Suggested temperatures are:These temperatures are suggestions only.
Kitchen 120°F (49°C)A temperature lower than 98°F (37°C) can be obtained
Shower 98°- 110°F (37° - 43°C)
To change the temperature scale from Celsius to Fahrenheit or visa versa, press and hold the “On/Off” button for 5
seconds while the water heater is OFF.
at the tap by mixing with cold water.
Setting Controller to Mute
To eliminate the beeps when keys are pressed or to turn the beeps back on, press and hold both the A and T
buttons until a beep is heard (approximately 5 seconds).
24
305 & 505 Outdoor Manual
Page 25
OPERATING YOUR WATER HEATER
FOR YOUR SAFETY READ BEFORE OPERATING
A WARNING
A. This appliance does not have a pilot. It is
equipped with an ignition device which
automatically lights the burner. Do not try to light
the burner by hand.
B. BEFORE OPERATING smell all around the
appliance area for gas. Be sure to smell next to
the floor because some gas is heavier than air and
will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any
phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
I OPERATING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Set the thermostat to lowest setting.
3. Turn off all electric power to the appliance using
the ON/OFF button.
4. This appliance is equipped with an ignition device
which automatically lights the burner. Do not try to
light the burner by hand.
5. Locate the manual gas valve on the side of the
heater. Turn the manual valve
clockwise to the full OFF position.
Manual Valve
CLOSEOPEN
• If you cannot reach your gas supplier, call the
fire department.
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call a
qualified service technician. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been underwater.
.....................................
6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you smell
gas, STOP! Follow “B” in the safety information
above. If you don’t smell gas, go to the next step.
7. Turn the manual gas valve counterclockwise to the
full ON position.
8. Turn on all electric power to the appliance using
the ON/OFF button.
9. Set the thermostat to desired setting.
10. Open a hot water tap. If the appliance will not
operate, follow the instructions “To Turn Off Gas
To Appliance” and call your service technician or
gas supplier. See manual for additional
information.
....
I
/
TO TURN OFF GAS TO APPLIANCE
1. Turn off all electric power to the appliance using
the ON/OFF button.
2. Set the thermostat to lowest setting.
3. Locate the manual gas valve on the side of the
heater. Turn the manual valve clockwise to the full
OFF position.
305 & 505 Outdoor Manual
.......................
........
25
Page 26
MAINTENANCE
Lime / Scale Build-up
A WARNING
Turn off the electrical power supply, the manual gas valve
and the manual water control valve whenever servicing the
unit.
Repairs and maintenance should be performed by a
qualified service technician. The appliance should be
inspected annually by a qualified service technician.
Verify proper operation after servicing.
Cleaning
It is imperative that control compartments, burners, and
circulating air passageways of the appliance be kept
clean.
Clean as follows:
1. Turn off and disconnect electrical power. Allow to
cool.
2. Remove and clean the water inlet filter.
3. Remove the front panel by removing 4 screws.
4. Use pressurized air to remove dust from the main
burner, heat exchanger, and fan blades. Do not
use a wet cloth or spray cleaners on the burner. Do
not use volatile substances such as benzene and
thinners. They may ignite or fade the paint.
5. Use soft dry cloth to wipe cabinet.
If you receive Error Code “LC”, refer to the procedure.
Flushing the Heat Exchanger. Refer to the section on
Water Quality to see if your water needs to be treated or
conditioned. (When checking maintenance code history,
“00” is substituted for “LC”.)
Snow Accumulation
Keep the area around flue terminal free of snow and ice.
The appliance will not function properly if the intake air
or exhaust is impeded (blocked or partially blocked) by
obstructions.
Visual Inspection of Flame
The burner must flame evenly over the entire surface
when operating correctiy. The flame must burn with a
clear, blue, stable flame. See the parts breakdown of the
burner for the location of the view ports.
The flame pattern should be as shown in the figures
beiow.
FRONT VIEW
SATISFACTORY
BLUE FLAME
FLAME ROD
Vent System
The vent system should be inspected at least annually
for blockages or damage.
Motors
Motors are permanently lubricated and do not need
periodic lubrication. Keep fan and motor free of dust and
dirt by cleaning annually.
Temperature Controller
Use a soft damp cloth to clean the temperature
controller. Do not use solvents.
UNSATISFACTORY
FRONT VIEW
YELLOW FLAME
FLAME ROD
Figure 13
26
305 & 505 Outdoor Manual
Page 27
TROUBLESHOOTING
This appliance has the ability to check its own operation
continuously. If a fault occurs, an error code will flash
on the Display of the temperature controller. This
assists with diagnosing the fault and may enable you
to overcome a problem without a service call. Please
identify the code displayed when inquiring about service.
Table 10: Error Codes
CodeFaultRemedy
02
10
11
12
No burner operation during freeze
protection mode
Air Supply or Exhaust BlockageEnsure approved venting materials are being used.
No IgnitionCheck that the gas is turned on at the water heater, gas meter, or cylinder.
Flame FailureCheck that the gas is turned on at the water heater and gas meter. Check
Service Call - Check for possible freeze damage to heat exchanger.
Check that nothing is blocking the flue inlet or exhaust.
Check all vent components for proper connections.
Ensure vent length is within limits.
Ensure condensation collar was installed correctly.
Verify dip switches are set properly.
Check fan for blockage.
Ensure gas type and pressure is correct.
Ensure gas line, meter, and/or regulator is sized properly.
Bleed all air from gas lines.
Verify dip switches are set properly.
Ensure appliance is properly grounded.
Disconnect all 2-Unit or Multi-Unit connections to isolate the problem.
Ensure igniter is operational.
Check igniter wiring harness for damage.
Check gas solenoid valves for open or short circuits.
Remove burner cover and ensure all burners are properly seated.
Remove burner plate and inspect burner surface for condensation or debris.
for obstructions in the flue outlet.
Ensure gas line, meter, and/or regulator is sized properly.
Ensure gas type and pressure is correct.
Bleed all air from gas lines.
Ensure proper venting material was installed.
Ensure condensation collar was installed properly.
Ensure vent length is within limits.
Verify dip switches are set properly.
Ensure appliance is properly grounded.
Disconnect keypad.
Disconnect all 2-Unit or Multi-Unit connections to isolate the problem.
Check power supply for loose connections.
Check power supply for proper voltage and voltage drops.
Ensure flame rod wire is connected.
Check flame rod for carbon build-up.
Disconnect and reconnect all wiring harnesses on unit and PC board.
Check all components for electrical short.
Check gas solenoid valves for open or short circuits.
Remove burner plate and inspect burner surface for condensation or debris.
A WARNING
Some of the checks below may need to be done by a
qualified service technician. Call a service technician for any
remedy that involves gas or electricity. Call a service
technician if you have any doubt or reservation about
performing the remedy yourself.
305 & 505 Outdoor Manual
27
Page 28
CodeFaultRemedy
14
16
32
33
34
52
61
65
71
72
LC or
00
No
Code
28
Thermal FuseCheck gas type of unit and ensure it matches gas type being used.
Check for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Ensure dip switches are set to the proper position.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check heat exchanger for cracks and/or separations.
Check heat exchanger surface for hot spots which indicate blockage due to
scale buildup.
Refer to instructions in manual for flushing heat exchanger.
Measure resistance of safety circuit.
Ensure high fire and low fire manifold pressure is correct.
Check for improper conversion of product.
Over Temperature WarningCheck for restrictions in air flow around unit and vent terminal.
Check for low water flow in a circulating system causing short-cycling.
Check for foreign materials in combustion chamber and/or exhaust piping.
Check for clogged heat exchanger.
Outgoing Water Temperature Sensor
Fault
Heat Exchanger Outgoing Temperature
Sensor Fault
Combustion Air Temperature Sensor
Fault
Modulating Solenoid Valve Signal
Abnormal
Combustion Fan FailureEnsure fan will turn freely.
Water Flow Control FaultIf blank screen is present on remote control then the flow control has
SVO, SV1, SV2, and SV3 Solenoid Valve
Circuit Fault
Flame Sensing Device FaultEnsure flame rod is touching flame when unit fires.
Scale Build-up in Heat Exchanger (when
checking maintenance code history, “00”
is substituted for “LC”)
Nothing happens when water flow is
activated.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build-up.
Replace sensor.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build-up.
Replace sensor.
Check for restrictions in air flow around unit and vent terminal.
Check sensor wiring for damage.
Measure resistance of sensor.
Clean sensor of scale build-up.
Ensure fan blade is tight on motor shaft and is in good condition.
Replace sensor.
Check modulating gas solenoid valve wiring harness for loose or damaged
terminals.
Measure resistance of valve coil.
Check wiring harness to motor for damaged and/or loose connections.
Measure resistance of motor winding.
shorted. Unplug flow control. If remote lights up and unit starts operating
then replace flow control assembly.
Check wiring harness to all solenoids for damage and/or loose connections.
Measure resistance of each solenoid valve coil.
Check all wiring to flame rod for damage.
Remove flame rod and check for carbon build-up; clean with sand paper.
Check inside burner chamber for any foreign material blocking flame at
flame rod.
Measure micro amp output of sensor circuit with flame present.
Replace flame rod.
Flush heat exchanger. See Flushing the Heat Exchanger section.
Clean inlet water supply filter.
Cn new installations ensure hot and cold water lines are not reversed.
Check for bleed over.
Isolate unit from building by turning off hot water line to building.
Isolate the circulating system if present. Cpen your pressure relief
valve; if water is flowing, there is bleed over in your plumbing.
Ensure you have at least the minimum flow rate required to fire unit.
Ensure turbine spins freely.
Measure the resistance of the water flow control sensor.
Check for DC shorts at components.
305 & 505 Outdoor Manual
Page 29
Troubleshooting for Common Issue
Accessing Operating Information
I don’t have any hot water when I open the tap.
Make sure there is gas, water, and electricity to the
water heater (power is turned on and the gas is turned
on).
When I was using the hot water, the water got cold.
If you adjusted the flow from the tap to lessen it, you
may have gone below the minimum flow required.
This water heater requires a minimum flow rate to
operate. (See the specification page for the flow rate of
your model.) Decrease the temperature setting at the
temperature controller or increase the water flow.
White smoke comes out of the exhaust.
During colder weather when the exhaust temperature
is much hotter than the outside air, the exhaust fumes
condense producing water vapor.
When I open a hot tap, I do not immediately get hot
water.
Hot water must travel through your plumbing from the
water heater to the faucet. The time period for hot water
to reach your fixture is determined by the amount of
water in the plumbing system between the water heater
and the fixture, water pressure, and the flow rate of the
fixture.
After I turn off the hot water tap, the fan on the
water heater continues to run.
The fan is designed to continue running for a short time
after the flow of water stops. This is to ensure constant
water temperatures during rapid starting and stopping,
as well as exhausting any residual gas flue products
from the unit.
To display the most recent error codes press and hold
the “On/Off” button for 2 seconds. While holding the On/
Off” button press the A button. The last 9 error codes
will flash one after the other. To exit this mode press the
“On/Off” and A button as before.
To display the water flow through the water heater
press and hold the A button for 2 seconds and without
releasing the A button press the “On/Off button.
To display the outlet water temperature press and hold
the T button for 2 seconds and without releasing the T
button press the “On/Off” button.
Water Quality
Consideration of care for your water heater should
include evaluation of water quality. If the water quality
exceeds the target ievels provided in the table, you may
want to treat or condition the water.
* Source: Part 143 National Secondary Drinking Water
Regulations
Table 11:
Maximum Level
Total HardnessUp to 200 mg / L
Aluminum *Up to 0.2 mg / L
Chlorides *Up to 250 mg / L
Copper *Up to 1.0 mg / L
Iron *Up to 0.3 mg / L
Manganese *Up to 0.05 mg / L
pH *6.5 to 8.5
TDS (Total Dissolved
Solids) *
Zinc *Up to 5 mg / L
Up to 500 mg / L
305 & 505 Outdoor Manual
29
Page 30
Flushing the Heat Exchanger (Error Code: LC or 00)
An “LC” or “00” error code indicates the unit is beginning
to lime up and must be flushed. Failure to flush the
appliance will cause damage to the heat exchanger.
Damage caused by lime build-up is not covered by the
unit’s warranty. After flushing, reset the LC fault code by
turning off the power to the unit and turning the power
back on.
1.
Disconnect electrical power to the water heater.
2.
Close the shutoff valves on both the hot water and
cold water lines (V3 and V4).
3.
Connect pump outlet hose (H1) to the cold water
line at service valve V2.
4.
Connect drain hose (H3) to service valve V1.
5.
Pour approximately 4 gallons of virgin, food grade,
white vinegar or citric acid into pail.
6.
Place the drain hose (H3) and the hose (H2) to the
pump inlet into the cleaning solution.
7.
Open both service valves (V1 and V2) on the hot
water and cold water lines.
8.
Operate the pump and allow the cleaning solution
to circulate through the water heater for at least 45
minutes.
9.
Turn off the pump.
a. Rinse the cleaning solution from the water
heater as follows: a. Remove the free end of the
drain hose (H3) from the pail.
b. Close service valve, (V2), and open shutoff
valve, (V4). Do not open shutoff valve, (V3).
c.d.Allow water to flow through the water heater for
5 minutes.
Close service valve, (V1), and open shutoff
valve, (V3).
10. Disconnect all hoses.
11. Remove the in-line filter at the cold water inlet and
clean out any residue. Place filter back into unit.
13. Restore electrical power to the water heater.
30
305 & 505 Outdoor Manual
3/4" Ball Valve
3/4" UnionCirculating Pump
Check Valve
Pressure Relief Valve
Pressure Regulator
s
Boiler Drain Valve
Solenoid Valve
eia
Figure 14
Page 31
WIRING DIAGRAM
HOT
NEUTRAL
305 & 505 Outdoor Manual
31
Page 32
SERVICE AND ADJUSTMENT
Contact Sears Service Center at: 1-800-4-MY-HOME® (1-800-469-4663).
For the convenience of the Qualified Service Technician a Technical Data Sheet has been placed inside the front
cover of the water heater. The Technical Data Sheet includes the following important information for Servicing and/or
Troubleshooting the water heater:
• Electric schematic (Wiring Diagram) for the water heater and the voltage and/or resistance readings that should
be measured at each component connection.
• Procedure for Setting the Gas Pressure.
• Dip Switch Settings
• Operation of the Remote Controller
• Error Codes and Suggested Remedies
Repair Parts List
For exploded parts diagrams and a part number listing refer to the Parts List located inside the front cover of the
water heater..
Note:
• Use the 305 Parts List for model numbers 154.330040 and 154.330050
• Use the 505 parts List for model numbers 154.330080 and 154.330090
Kenmore Tankless Water Heater Accessories
Part Number
Remote Conti oiler
701022-001
Plumbing Installation Kits
9006486005
9006487005
Connection Cables
9006490005
9006491005
9006492005
Recess Box
9006493005
Description
Standaid Contiollei - A maximum of 4 tempeiatuie contiolleis can be installed foi a
'.vatei heatei oi bank of v.-atei heateisfoi convenient tempeiatuie adjustment.
3/4” Fittings for solder connection to water supply and distribution piping. Kit includes:
3/4” Fittings for threaded connection to water supply and distribution piping. Kit
includes: 2 Unions. 2 Ball Valves, 2 Drain Valves and 1 Pressure Relief Valve