Kenmore 28502 User Manual

Upright Freezer

Full One-Year Warranty on Freezer

For one year from the date of purchase, when this freezer
is operated and maintained according to instructions
attached to or furnished with the product, Sears will repair
this freezer, free of charge, if found defective in material
or workmanship.

Model No. 28502

5.0 cu. ft. Capacity

Read This Manual!

It will tell you how to operate and care for your
freezer. It also offers tips on how to get the best and
lowest cost performance.

If you prefer installing your own parts, use the parts
list to find the part number, do not use the illustration
number.

In the space below record the model and serial
number of your freezer. Each is printed on the
model number plate located in the upper corner of
the freezer back. Use these numbers when calling
for service.

Model No.

Date Purchased

Manual Contents:

• Warranty

• Installation

• Operation

• Maintenance

• Troubleshooting

• Parts

Serial No,

Full Five-Year Warranty on Sealed Refrigeration System

For five years from the date of purchase, when this
freezer is operated and maintained according to
instructions attached to or furnished with the product,

Sears will repair the sealed system (consisting of
refrigerant, connecting tubing, and compressor motor)
free of charge, if found defective in material or
workmanship.

The above warranty coverage applies only to a freezer
which is used for storage of food for private household
purposes.

WARRANTY SERVICE IS AVAILABLE BY CONTACTING

THE NEAREST SEARS SERVICE

CENTER/DEPARTMENT IN THE UNITED STATES.

Installation

Inspection
When your new freezer is delivered, check thoroughly for
shipping damage and missing parts. If you find either,

please notify Sears at once.

Location is Important
Your new freezer will work best in a dry, ventilated place,
where the temperature fails between 65 and 110 F.

Extreme temperatures can shorten the freezer's life. Very

high temperatures (such as in an unventilated garage in
summer) also will make your freezer cycle often,

increasing its operating cost.

Your freezer must be allowed enough space for proper air

circulation. This freezer is designed for FREESTANDING

INSTALLATION ONLY and should not be recessed or

built-in. Allow 3 inches of space on each side including

the rear and 4 inches on the top of the cabinet. This is

particularly important in hotter climates.

Pick a spot where the floor will support the weight of the
freezer fully loaded. It is best to keep your freezer away
from an oven or other heat source. Pick a safe place,

indoors, away from flammables such as gasoline.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.

Pgrt No. 833B460157610

(HF5017SW)

Sears, Roebuck and Co., U.S.A.

303096

Leveling the Freezer

To ensure proper door seal and opfimum performance,
level freezer using the leveling legs located on its
bottom front corner.
' Once your freezer is in the desired location, use a

carpenter's level and adjust the leveling legs as
necessary to make sure the cabinet is level side-to­side.

• Adjust the legs to achieve a 1/4 inch slope from
front-to-back {'A bubble on a carpenter’s level) to

provide easy door closure and proper door seal.

• if the rear corners need to be raised, use shims

made of wood or other hard material. Cardboard
and other soft materials will not work.

Electrical Requirements

• 120 Volts, 50 Hz (60 cycles AC), 15 amps

• DO NOT use an extension cord.

• Select an electric wall outlet that cannot be turned

off by a switch or pull chain. Be sure that the elec
tric outlet you select does not need a ceiling drop
cord.

• Use a fuse or circuit-breaker protected circuit that

will not become overloaded when the freezer is
installed.

Electrical Grounding

Your freezer comes with a three-prong plug and must

be inserted into a three-prong, grounded wall outlet.

Maintenance

Defrosting

DANGER; Electrical Shock Hazard. Discon
nect power before defrosting,

You should defrost your freezer when the frost be

comes 1/4 inch thick. Further accumulation will reduce
operating efficiency. How often you have to defrost
depends on the type and amount of food you freeze,
the temperature and humidity and the number of times
you open and close the freezer. The period between
defrosting can be extended by scraping frost every so
often with a plastic scraper.

Defrosting Steps

1. Turn the unit OFF.

2. Remove all food and place it in cardboard boxes or
wrap it in several thicknesses of newspaper. This

action will keep food safely frozen while you defrost
and clean your freezer,

3. Leave the door open and wait for frost to soften.

Place pans of hot water on the shelves or use an

electric fan blowing into the freezer to speed
defrosting. Do not use electric defrost devices as
they can damage the plastic parts of your freezer.

4. Remove soften frost with a plastic or wooden
scraper, or a cloth or sponge. CAUTION; NEVER
USE SHARP OBJECTS TO REMOVE FROST. They
could puncture freezing coils and severely damage
the refrigeration system.

5. Defrost water will accumulate in the bottom of the
interior cabinet which can be absorbed with a
sponge or towel.

6. Clean the inside of the freezer. Cleaning instruct
ions are described below and on the permanent
use and care label on the inside of the freezer door.

7. Turn the unit back on and place the frozen foods
back inside the freezer.

WARNING: Unless the grounding method
described above is followed, you are not

protected against severe or lethal shock In

A

the event of the short circuit of the freezer's
wiring or electrical components.

Operation

starting

The freezer temperature can be regulated by
adjusting the control. The evaporator forms the storage
shelves of the unit which provides consistent freezing
temperatures throughout the freezer. Freezer
temperature will vary depending on the quantity of food
stored and on the frequency of door openings.

Wait 4 hours before loading the freezer. It takes time to

reach storage temperature. During this time the freezer
may run constantly.

Cleaning

• Use only mild soapy water to clean door gaskets.

• Turn off the freezer and remove foods. Wash interior
liner with a solution of warm water and two table
spoons baking soda per one quart of water. Rinse
and wipe clean. DO NOT use soaps, detergents,
scouring powder, spray cleaner or the like for the
liner. They may create unwanted odors in the freezer.

• Wash the exterior with detergent or soap and water.
Rinse well and wipe dry.

• DO NOT, use scouring powders or pads. Never use
acids, chemical thinnerj gasoline, benzene, or the
like for cleaning any part of the freezer. Boiling water
and benzine may deform and damage plastic parts.

Loading the Freezer

To prepare food for freezing, use only containers and
wrapping materials made especially for freezers. For
fast efficient freezing DO NOT freeze more than three

pounds of UNFROZEN food per cubic foot capacity of

your freezer. For example, if the capacity of your
freezer is 10 cubic feet, do not freeze more than 30

pounds of unfrozen food at one time. DO NOT place
hot food in the freezer.

Power Failure

If electrical power fails and will remain off for less

than 24 hours: Keep the freezer door dosed so its

contents will remain frozen.

if power will be off for more than 24 hours, do one of
the following:

• Take food to frozen food locker.

• Place dry ice in the freezer, First cover food
packages with newspaper or cardboard. Then

spread dry ice over this covering. Be careful that
dry ice is not directly touching the food packages
as it could "burn" the food. ,

• If locker storage space is not available, or you
cannot get dry ice, use perishable food immediately.

Food Loss Coverage Limitation<

If promptly reported to your nearest Sears Store or
Service Center. Sears will reimburse you up to a total
of $100.00 for the value of food, as verified by Sears,
lost while stored in the freezer when used for private
household purposes, as a result of;

• Defects that occur during the first year following
date of purchase.

• Failure of the sealed system (including refrigerant,
connecting tubing and compressor motor) due to
defects that occur during the second through fifth
year alter purchase.

If freezer is used for other than private household
purposes, Sears will not be responsible for any food
loss. Food losses resulting from other than the above
stated defects, such as; natural spoilage, power
interruption, inadequate power, manual disconnect of
power supply, fire damage, water damage, theft, etc.,

are beyond our control and are not covered by Sears.

Some states do not allow the exclusion or limitation

of incidental or consequential damages, so the above

limitation or exclusion may not apply to you.

This warranty gives you specific rights and you may
also have other rights which vary from state to state.

Sears, Roebuck and Co., D/817WA, Hoffman Es
tates, IL60179.

When Is It Safe To Refreeze Food?

If food still contains ice-crystals, it may be safe to
refreeze it although its quality may suffer slightly.
Refrozen food should be used as soon as possible.

If food is completely defrosted but still cold to touch
{lower than 40* F), use it immediately or cook food
and then freeze for tuture use. If there is any question
about whether food is good or not, dispose of if.

Vacation/Moving

If you shut the freezer off for a period of time (more

than 24 hours) or are moving the freezer:

Remove all food and unplug the freezer.
Clean thoroughly per Cleaning instructions impresions
page.
Prop door open so air can circulate to prevent odor

and mold growth. CAUTION: To help prevent acci

dents, do not allow small children to have access to

the freezer when its door is open.

* Before moving freezer take out all removable

shelves, baskets or bins and tape or lock door
shut to prevent accidental damage.

• Ship freezer in upright position. Do not lay freezer

down.

* Make sure new location can support the weight of

the loaded freezer.

• Level freezer at new location to insure proper door

seal.

Troubleshooting

My Freezer is Too Warm...

• Make sure the door is fully closed,

• Level the freezer to ensure proper door seal.

• Reduce the time the door is open. Frequent door
openings in humid conditions will cause this
condition.

• Make sure the door sea! is tight and level freezer
to ensure proper door seal,

My Freezer is Noisy...

• Make sure the cabinet is resting squarely on the

floor on all four corners without touching a wall or
other surfaces.

• Some noises, such as the refrigerant gurgling as
it passes through tubes and the compressor hum
clicking on and off, are normal.

There is an Odor in My Freezer...

• Check for spoiled food.
» CleanTnterior per Cleaning instructions.

Parts List

Model: 564.28502700 (HF5017SW)

CAUTION; Use Kenmore parts number on all orders, not the illustration numbers.

Ilius. No. Part No.

1
2
3
4
5 300311
6
7
8
9

10 302651
11
12
13
14
15
16
17
18
19
20
21
22 303101
23

302378
303076
302985
302314

303026
302009
300885 Leg
302525

303060
301991

302760
302134
303028
302175
302432
301719
300308
302782
302388

302340

Description

Nylon Washer
Silver Chrome Bolt 25 303030
Hinge Top, injection
Clamp, Thermo Bulb
Screw #035
Hinge Bottom, injection .

#119 Bolt

SPT-3 Power Cord w/bushing

#250 Flag
Plate Cabinet Base
Grommet
026 Machine Screw
Wirind Diagram w/o Light
Thermostat
Thermo Panel, Sr4430
Thermo Knob
Trim Shelf Door
Trim. Evap. Bushing

Screw #023
Door Liner
Cap Grommet
Door Gasket, White
Mascot, Kenmore

ilius. No. Part No.

24 302698

26
27 302492
28 302431
29 300499
30 '302732
31
32 303093
33
34
35 300413
36
37
38
39
40 302772
41

42

43

44
45 303097
46

302491 Trim Evap. Upper

302259 Dryer

302987
302626 PTC Thermistor

302759
302904
302778
303064

302317
303098 Bushing Clip
302370
302369 #115 Screw

300070

Description

Foamed Door Assy.

Evaporator & Suction Assy.

Trim Evap. Lower (2)
Panel Guard, Low

Door Shelf Bushing

Overload Relay

Compressor SF39C67RAU6
Relay Cover

Compressor Bolts
Running Capacitor

Nylon Piste. Cable Tie 6"
Support Thermo Capí
Green Wire W/Eyelet
#236 Screw
#159 Screw

#116 Steel Washer

Evap. Bracket

insulation Door

Parts Not Illustrated

Part No, Description
303096

303099

Owner's Manual
Technical Sheet

Parts List
(HF5017SW)

12

Model: 564.28502700

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