Kenmore 1608 - Elite 19.7 cu. Ft. Chest Freezer, 253. Series, 970. Series Use And Care Manual
Freezer
Use & Care Guide
Congelador
Gu[a para su uso y cuidado
Cong_lateur
Guide d'utilisation et d'entretien
l
!_ i_
m
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
Sears Canada, inc., Toronto, Ontario, Canada IViSB 2B8
www.sears.com
297311000 (April 2009)
Record Serial/Model Numbers ............ 2
Important Safety Instructions ............... 2-3
Kenmore Appliance Warranty .............. 3
Protection Agreements ........................ 4
First Steps ........................................... 5-6
Energy Saving Tips .............................. 7
Setting the Temperature Control .......... 7
Freezer Optional Features ................... 8-9
Care and Cleaning ............................... 10-11
Power Failure / Freezer Failure ............ 12
Troubleshooting Guide ......................... 13-14
Sears Service ...................................... 15
Sears Canada Customers ................... 15
READ AND SAVE THESE iNSTRUCTiONS
This Owner's Guide provides specific operating instruc-
tions for your model. Use your freezer only as instructed
in this guide. These instructions are not meant to cover
every possible condition and situation that may occur.
Common sense and caution must be practiced when
installing, operating, and maintaining any appliance.
SAFETY PRECAUTIONS
Do not attempt to install or operate your unit until you
have read the safety precautions in this manual. Safety
items throughout this manual are labeled with a Danger,
Warning, or Caution based on the risk type.
DEFiNiTiONS
_This is the safety alert symbol. It is used to alert
you to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury
or death.
Record Your Model and Serial Numbers
Record the model and serial numbers in the space pro-
vided below. The serial plates are located either on the
upper left wall inside the freezer (upright models), or the
left exterior wall (chest models).
Model Number: 253.
or 970.
Serial Number:
Purchase Date:
..j ....
j ....
Model and Serial
Number Plate
/jlJ/j"
GENERAL SAFETY
READ ALL iNSTRUCTiONS BEFORE USING THiS
FREEZER.
FOR YOUR SAFETY
Do not store or use gasoline, or other flammable vapors
and liquids in the vicinity of this or any other appliance.
Read product labels for flammability and other warnings.
CHILD SAFETY
Destroy carton, plastic bags, and any exterior
wrap ping material immediately after the freezer is
unpacked. Children should never use these items
to play. Cartons covered with rugs, bedspreads,
plastic sheets or stretch wrap may become airtight
chambers, and can quickly cause suffocation.
Remove all staples from the carton. Staples can
cause severe cuts, and destroy finishes if they come
in contact with other appliances or furniture.
An empty, discarded ice box, refrigerator, or freezer is
a very dangerous attraction to children.
Remove and discard any spacers used to secure the
shelves during shipping. Small objects are a choke
hazard to children.
Remove the door(s) of any appliance that is not in
use, even if it is being discarded.
Risk of Child Entrapment
Child entrapment and suffocation are not problems of the past.
Junked or abandoned refrigerators or freezers are still danger-
ous - even if they will sit for "just a few days". If you are getting rid
of your old refrigerator or freezer, please follow the instructions
below to help prevent accidents:
Remove the door/lid.
Leave shelves in place so children may not easily climb inside.
Have the refrigerant removed by a qualified technician.
ELECTRICAL INFORMATION
These guidelines must be followed to ensure that
safety mechanisms in the design of this freezer will
operate properly.
Refer to the serial plate for correct electrical rating.
The power cord of the appliance is equipped with
a three-prong grounding plug for your protection
against shock hazards. It must be plugged directly
into a properly grounded three-prong receptacle,
protected with a 15 amp time delay fuse or circuit
breaker. The receptacle must be installed in ac-
cordance with local codes and ordinances. Consult
a qualified electrician. Receptacles protected by
Ground Fault Circuit Interrupters (GFIC) are NOT
RECOMMENDED. Do not use an extension cord or
adapter plug.
If voltage varies by 10% or more, freezer perfor-
mance may be affected. Operating freezer with
insufficient power can damage the motor. Such dam-
age is not covered under the warranty. If you suspect
your house hold voltage is high or low, consult your
power company for testing.
To prevent the freezer from being turned off
accidentically, do not plug unit into an outlet con-
trolled by a wall switch or pull cord.
Do not pinch, knot, or bend the cord in any manner.
OTHER PRECAUTIONS
To defrost freezer, always unplug unit first.
Never unplug the freezer by pulling on the cord.
Always grip the plug firmly, and pull straight out from
the receptacle.
Turning the temperature control to OFF turns off the
compressor, but does not disconnect the power to the
light bulb or other electrical components.
r !"iv'-la#H#LeAvoid fire hazard or electric
shock. Do not use an extension cord or
an adapter plug. Do not remove any
LS
prong from the power cord.
Grounding type
wall receptacle
/
circumstances,
cut_ remove_
or bypass the
grounding prong. /
Power supply
cord with 3-prong
grounding plug
Kenmore Elite Limited Warranty
When installed, operated and maintained according to all instructions supplied with the product, if any non-consumable
part of this appliance other than the sealed refrigerant system fails due to a defect in material and workmanship within one
year from the date of purchase, call 1-800-4-MY-HOME® to arrange for free repair. This coverage applies for only 90 days
from the date of purchase if this appliance is ever used for other than private family purposes.
If the sealed refrigerant system is defective within five years from the purchase date, call 1-800-4-MY-HOME® to arrange
for free repair. This coverage applies for only one year from the date of purchase if this appliance is ever used for other
than private family purposes.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to the all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended
purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than
those recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the
shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of
implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sears, Roebuck and Co., Hoffman Estates, IL 60179
Sears Canada inc., Toronto, Ontario, Canada IVlSB 2B8
MasterProtectionAgreements
Congratulations on making a smart purchase. You r new Ken more ®product is designed and man ufactu red for years of
dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement* includes:
[] Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage - real
protection.
[] Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can
trust will be working on your product.
[] Unlimited service calls and nationwide service, as often as you want us, whenever you want us.
[] "No-lemon" guarantee - replacement of your covered product if four or more product failures occur within twelve
months.
[] Product replacement if your covered product can't be fixed.
[] Annual Preventive Maintenance Check at your request - no extra charge.
[] Fast help by phone - we call it Rapid Resolution - phone support from a Sears representative on all products. Think
of us as a "talking owner's manual".
[] Power surge protection against electrical damage due to power fluctuations.
[] $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered
refrigerator or freezer.
[] Rental reimbursement if repair of your covered product takes longer than promised.
[] 10% discount off the regular price of any non-covered repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period,
we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in
the U.S.A. or Canada call 1-800-4-MY-HOME ®.
This Owner's Guide provides specific operating instruc-
tions for your model. Use the freezer only as instructed in
this Owner's Guide. Before starting the freezer, follow
these important first steps.
iNSTALLATiON
Choose a place that is near a grounded electrical
outlet. Do Not use an extension cord or an adapter
plug.
* For the most efficient operation, the freezer should
be located where surrounding temperatures will not
exceed 110°F (43°C). Temperatures of 32°F (0°C) and
below will NOT affect freezer operation. Additional
compressor heaters are not recommended.
* Allow space around the unit for good air circulation,
Leave a 3 inch (75 mm) space on all sides of the
freezer for adequate circulation.
3" (75ram) Air Space
3" (75 ram)
Plastic
ig Feet
Crating
Screw
\\_\\\\
// /
Discard The (4) Crating Screws
And (2) Wood Bases
"%
Unpacking and Leveling -- Upright Models
To Level Chest Models:
If needed, add metal or wood shims between foot pads
and floor.
(75 rnm)
_1" (25ram)
Installation
3"(75mm)
Installation
NOTE: The exterior walls of the freezer may become quite
warm as the compressor works to transfer heat from the
inside. Temperatures as much as 30° F warmer than room
temperature can be expected. For this reason it is particu-
larly important in hotter climates to allow enough space for
air circulation around your freezer.
LEVELING
The freezer must have all bottom corners resting firmly on
a solid floor. The floor must be strong enough to support
a fully loaded freezer. NOTE: It is VERY IMPORTANT for
your freezer to be level in order to function properly. If the
freezer is not leveled during installation, the door may be
misaligned and not close or seal properly, causing cooling,
frost, or moisture problems.
CLEANING
Wash any removable parts, the freezer interior,
and exterior with mild detergent and warm water.
Wipe dry. Do not use harsh cleaners on these
surfaces.
Do not use razor blades or other sharp instruments,
which can scratch the appliance surface when re-
moving adhesive labels. Any glue left from the tape
can be removed with a mixture of warm water and
mild detergent, or touch the residue with the sticky
side of tape already removed. Do not remove the
serial plate.
_To aflow door to
close and seal properly, DO NOT let
food packages extend past the front
of shelves.
To Level Upright Models:
After discarding crating screws and wood base, use a car-
penter's level to level the freezer from front-to-back. Adjust
the plastic leveling feet in front, V2bubble higher, so that
the door closes easily when left halfway open.
Shelf Front
DOOR REMOVAL (UPRIGHT MODELS)
If door must be removed:
1. Gently lay freezer on its back, on a rug or blanket.
2. Remove two base screws and base panel. Remove
wire from clips on bottom of cabinet, if required.
3. Unplug connector, if required, by holding the cabinet
connector in place, and pulling door connector out.
4. Remove bottom hinge screws.
5. Remove plastic top hinge cover.
6. Remove screws from top hinge.
7. Remove top hinge from cabinet.
8. Remove door and bottom hinge from cabinet.
9. To replace door, reverse the above order and
securely tighten all screws to prevent hinge slippage.
Wire
COOL DOWN PERIOD
For safe food storage, allow 4 hours for the freezer
to cool down completely. The freezer will run continu-
ously for the first several hours. Foods that are already
frozen zen may be placed in the freezer after the first
few hours of operation. Unfrozen foods should NOT be
loaded into the freezer until the freezer has operated
for 4 hours.
When loading the freezer, freeze only 3 pounds of
fresh food per cubic foot of freezer space at one time.
Distribute packages to be frozen evenly throughout the
freezer. It is not necessary to turn the control knob to a
colder setting while freezing food.
TEMPERATURE CONTROL
Electromechanical Temperature Control (Chest and
Some Upright Models)
The electromechanical temperature control is located inside
the freezer on upright models, and on the left exterior wall on
chest models (see figure 1).The temperature is factory preset
to provide satisfactory food storage temperatures. However, the
temperature control is adjustable to provide a range of tempera-
tures for your personal satisfaction. To adjust the temperature
setting, turn the temperature control knob clockwise or counter
clockwise. Allow several hours for the temperature to stabilize
between adjustments.
-- Door Connector
i
Cabinet Connector
The freezer should be located
in the coolest area of the room,
away from heat producing
appliances or heating ducts, and
out of direct sunlight.
Let hot foods cool to room
temperature before placing in the
freezer. Overloading the freezer forces the compressor
to run longer. Foods that freeze too slowly may lose
quality or spoil.
Be sure to wrap foods properly, and wipe containers
dry before placing them in the freezer. This cuts down
on frost build-up inside the freezer.
Freezer shelves should not be lined with aluminum foil,
wax paper, or paper toweling. Liners interfere with cold
air circulation, making the freezer less efficient.
Organize and label food to reduce door openings and
extended searches. Remove as many items as
needed at one time, and close the door as soon as
possible.
Electromechanical Control
Figure 1
Standard Electronic Temperature Control (Some Up=
right Frost Free Models)
The standard electronic temperature control is located inside the
freezer on upright models (see Figure 2). Temperature is factory
preset to provide satisfactory food storage temperatures. To ad-
just the temperature setting, move the UP (_) button for warmer
temperature and DOWN (_ button for colder temperature on the
control panel. Allow several hours for the temperature to stabilize
between adjustments.
Arret
Standard ElectronicTemperature Control
Figure 2
Deluxe Electronic Temperature Contro( (Some Upright
Frost Free Models)
Refer to the Electronics Control Guide supplied when you pur-
chase a deluxe electronic upright model. See Figure 3 for deluxe
electronics control panel.
QUICK FREEZE
¢ ....
o. ,,
OFF
FREEZER "[EMP
ALARM
A RESET
Upright Models
Figure 3
Chest Models
Figure 4
NOTE: Your freezer may have some, or all of the
features listed below. Become familiar with these fea=
tures, and their use and care.
SECURITY LOCK WITH POP=OUT KEY
This security lock fastens the door snugly, ensuring stored
food is secure. To lock or unlock the freezer, push the key
into the lock and turn. The key pops out of the lock after it
has been turned.
POWER ON LIGHT
The yellow Power On indicator light indicates that the
freezer is properly connected to electrical power. The light
glows even when the temperature control is turned to OFR
(f the light goes out, refer to Freezer Does Not Run Section
in the Troubleshooting Guide. If the freezer appears to
be operating, the light element may be burned out. Call an
authorized servicer for replacement.
TEMP ALARM (ELECTRONIC MODELS)
This feature is designed to provide a warning if the inside
temperatures reach an unsafe level. The Temp. Alarm
Feature operates on household electricity. It will not func-
tion if household electricity is interrupted. (Battery backup
models only: A battery backup feature will take over the
alarm system if the household electricity is interrupted.)
When the freezer is initially plugged in, the red Temp. Alarm
i
J
i f
J
.J
Upright Models
Indicator Light blinks. The indicator light will continue to blink
until the freezer has reached a safe freezing temperature. If a
malfunction causes an unsafe temperature inside the freezer,
the red light will blink and the buzzer will sound. To silence
the buzzer, press the ALARM OFF button. The Indicator Light
will continue to blink until a safe freezing temperature is again
reached. If the problem is not resolved within 12 hours, the
buzzer will turn on again.
Ifthe ALARM OFF button is not pressed, the buzzer will turn it-
self off automatically after 48 hours, but the red Temp Alarm Light
will continue to blink.
Cabinet
temperature is
Normal
Operation
None
displayed.
FF is displayed.
Temperature
flashing on and
off. Control panel
beeps every 5
seconds.
Quick Freeze
Freezer
temperature too
high
None
Check power is
connected.
Contact service
technician. Press
ALARM RESET to
shut off audible
alarm (beep).
Alternating: "b"
and temperature.
Control panel
beeps every 5
seconds.
Alternating: "d"
and temperature.
Control panel
beeps every 5
Low/no battery
Door ajar
Replace 9V
battery. Press
ALARM RESET to
stop audible alarm
(beep).
Close door. Press
ALARM RESET to
stop audible alarm
(beep).
seconds.
Alternating: "E"
and temperature.
Control panel
beeps every 5
seconds.
Alternating: "CE"
and temperature.
Control panel
beeps every 5
seconds.
Display off.
Control panel
Operational error
Operational error
Power failure
Contact service
technician. Press
ALARM RESET to
stop audible alarm
(beep).
Contact service
technician. Press
ALARM RESET to
stop audible alarm
(beep).
Reconnect power
connection.
beeps every
minute
HIGH-TEMPALARM SWITCH (SOME MODELS)
An audible alarm will sound if the freezer temperature reaches
unsafe levels. The alarm operates on household electricity. Ifthe
power fails, the alarm will not perform.
An ON/OFF switch allows the high temperature alarm to be deac-
tivated if desired. NOTE: You must open the freezer door to view
the alarm switch. The freezer is shipped with the switch in the
OFF position. After the freezer has run long enough to lower the
temperature, you may set the switch to the ON position.
• To activate the alarm, set the switch to the ON position.
• To deactivate the alarm, set the switch to the OFF position.
Blue
Button
High-Temp Alarm Switch
BLUE DEFROST BUTTON (SOME CHEST MODELS)
iMPORTANT: it is time to defrost and clean the freezer when the
blue defrost button is completely covered with frost.
DROP FRONT SHELF (UPRIGHT MODELS)
The Drop Front Shelf, located at the bottom of the freezer,
provides a separate compartment for small irregular
shaped items or large, bulky items. Lift the shelf front up
and out to remove.
ADJUSTABLE INTERIOR SHELVES
(SOME UPRIGHT MODELS)
Multi-position adjustable interior shelves can be moved
to any position for larger or smaller packages. The ship-
ping spacers that stabilize the shelves for shipping may be
removed and discarded.
SLIDE=OUT BASKET OR TRIVET (SOME UPRIGHT
MODELS)
A Slide-Out Basket (some models) or Trivet (some mod-
els), located at the bottom of the freezer, provides sepa-
rate storage space for items that are difficult to store on
freezer shelves. To remove the basket or trivet, pull out and
lift up.
INTERIOR LIGHT
The light comes on automatically when the door is opened.
To replace the light bulb, turn the temperature control to
OFF and unplug the electrical cord. Replace the old bulb
with a bulb of the same wattage.
TILT=OUT SHELF
This shelf is located inside on the freezer door and pro-
vides additional storage space. To access an item, tilt top
of "basket" shelf down.
Tilt-Out Shelf
Adjustable Interior Shelves = Upright Models Adjustable Interior Shetves - Upright Models
SLIDE=ASIDE BASKET (SOME CHEST MODELS)
This basket helps organize odd-shaped items. To reach
other packages in the freezer, slide the basket aside, or lift
out.
Slide-Aside Basket
BASKET DIVIDER (SOME UPRIGHT MODELS)
Use these handy dividers to
keep the various items stored
inyour baskets more organized.
To change the location of the
divider simply slide your basket
out, lift up on each end of the
divider until itis disengaged from
the basket, place divider in the
desired location (make sure it is
between two vertical wires) and
press down firmly on each end
until it snaps into place.
iii i
PIZZA SHELF (SOME UPRIGHT MODELS)
Here is the place to store up to four extra-large boxes of frozen pizza
without ever having to dig them out from beneath a pile of other
stored goods. To change the location of the pizza shelf: support the
bottom center of the shelf with one hand and use your other hand
to gently ease each support tab outward until they have all dropped
between the edge of the shelf and the liner wall. It may help to slide
the supporting shelf slightly to the side opposite that in which you
are removing the tabs in order to get a larger gap between the edge
of the supporting shelf and the liner wall.
Next, locate the pizza shelf beneath the shelf nearest your desired
location and snap each tab upwards between the wire or glass shelf
and liner until the tab has snapped into place and is resting on top
of the supporting shelf. Repeat for each tab until all four are firmly
in place and then load with desired items.
i
_Damp objects stick to
cold metal surfaces. Do
not touch interior metal surfaces with
wet or damp hands.
Some upright freezers are frost-free and defrost automati-
cally, but should be cleaned occasionally.
BETWEEN DEFROSTINGS
To avoid frequent defrosting, occasionally use a plastic
scraper to remove frost. Scrape with a pulling motion.
Never use a metal instrument to remove frost.
DEFROSTING
Freezer must be
unplugged (to avoid
electrical hazard) from power source
when defrosting unit.
CHEST DiViDER (SOME CHEST MODELS)
Use these clever dividers to custom-arrange a variety of different-
sized storage bins in the bottom of your chest freezer. Use the
peel-n-stick labels found in your literature packet to help remind you
which items are stored where. If you have an item that isn't already
covered by one of the pre-printed labels then use one of the blank
labels and a permanent marking pen to make your own custom label.
Labels can be peeled off when no longer needed and replaced by
new and different ones.
Examples of Chest Divider Configurations:
It is important to defrost and clean the freezer when 1Ato
Y2inch of frost has accumulated. Frost may tend to accu-
mulate faster on the upper part of the freezer due to warm,
moist air entering the freezer when the door is opened.
Remove food and leave the door open when defrosting the
freezer.
To Defrost Upright IVlodels with Defrost Drain:
Remove the drain plug on the inside floor of the freezer by
pulling it straight out.
To access external drain tube on models with a base panel,
first remove the two screws from the base panel. Locate the
drain tube near the left center under the freezer.
Place a shallow pan under the drain tube. Defrost water will
drain out. Checkthe pan occasionally so water does not overflow
(see figure 1).
A 1/2inch garden hose adapter can be used to drain the freezer
directly into afloor drain. Ifyour model is not equipped with an
adapter, one can be purchased at most hardware stores.
Replace the drain plug when defrosting and cleaning are
completed. If the drain is left open, warm air may enter the
freezer.
i!i
iiill
i i i i i i
Drain
Figure la
10
Drain
Pan -
/
/
To Defrost Models without Defrost Drain:
U09 Models
Only
j_
/
• Place towels or newspapers on the freezer bottom to catch the
frost. The frost will loosen and fall.
• Remove the towels and/or newspapers.
• If the frost is soft, remove it by using a plastic scraper. If the
frost is glazed and hard, fill deep pans with hot water and place
them on the freezer bottom.
• Close the freezer door/lid. Frost should soften in about fifteen
(15) minutes.
• Repeat this procedure is necessary.
igure !b
To Defrost Chest Models with Defrost Drain:
• Place a shallow pan or the Divider/Drain Pan (if equipped)
beneath the drain outlet. Pull out the outside drain plug (see
figure 2). A V2inch garden hose adapter can be used to drain
the freezer directly into afloor drain (see figure 3). if your model
is not equipped with an adapter, one can be purchased at most
hardware stores.
• Pull out the drain plug inside the freezer (see figure 4). Defrost
water will drain out. Check pan occasionally so water does not
overflow.
• Replace the drain plugs when defrosting and cleaning are
completed. If the drain is left open, warm air may enter the
freezer.
Defrost water will drain out. Check pan occasionally so
water does not overflow. Replace the drain plugs when
defrosting is completed.
i
CLEANING THE INSIDE
After defrosting, wash inside surfaces of the freezer with
a solution of two tablespoons of baking soda in one quart
(1.136 litres) warm water. Rinse and dry. Wring excess
water out of the sponge or cloth when cleaning in the area
of the controls, or any electrical parts.
Wash the removable parts and door basket with the bak-
ing soda solution mentioned above, or mild detergent and
warm water. Rinse and dry. Never use metallic scouring
pads, brushes, abrasive cleaners, or alkaline solutions on
any surface. Do not wash removable parts in a dishwasher.
CLEANING THE OUTSIDE
Wash the cabinet with warm water and mild liquid de-
tergent. Rinse well and wipe dry with a clean soft cloth.
Replace parts and food.
If leaving the freezer
door open while on vacation, make
certain that children cannot get into
the freezer and become entrapped.
VACATION AND MOVING TIPS
Drain Plug
Figure 2
Figure 4
Figure 3
Short Vacations:
Leave the freezer operating during vacations of less
than three weeks.
Long Vacations:
If the freezer will not be used for several months:
Remove all food and unplug the power cord.
Clean and dry the interior thoroughly.
Leave the freezer door open slightly, blocking it open if
necessary, to prevent odor and mold growth.
• Moving: When moving the freezer, follow these
guidelines to prevent damage:
Disconnect the power cord plug from the wall outlet.
Remove foods, then defrost, and clean the freezer.
Secure all loose items such as base panel, baskets,
and shelves by taping them securely in place to pre-
vent damage.
In the moving vehicle, secure freezer in an upright
position to prevent movement. Also protect outside of
freezer with a blanket, or similar item.
11
NOTE: Do not open freezer door
unnecessarily if freezer is off for
several hours.
If a power failure occurs, frozen foods will stay frozen for
at least 24 hours if the freezer is kept closed. If the power
failure continues, pack seven or eight pounds of dry ice
into the freezer every 24 hours. Look in the Yellow Pages
under Dry Ice, DaMes, or Ice Cream Manufacturers for lo-
cal dry ice suppliers. Always wear gloves and use caution
when handling dry ice.
If the freezer has stopped operating, see Freezer Does
Not Run in the Troubleshooting Guide. Ifyou cannot
solve the problem, call an authorized servicer immediately.
If the freezer remains off for several hours, follow the direc-
tions above for the use of dry ice during a power failure.
If necessary, take the food to a local locker plant until the
freezer is ready to operate. Look in the Yellow Pages under
Frozen Food Locker Plants.
12
TROUBLESHOOTING Before calling for service, review this list. It may save you time and expense. This list
includes common occurences that are not the result of defective workmanship or
GUIDE materials in this appliance.
PROBLEM CAUSE CORRECTION
FREEZER DOES NOT RUN
Freezerdoesnot run.
e
Freezer is plugged intoa circuit
that has a ground fault interrupt.
e
Temperature control isin the
,, Use another circuit. Ifyou are unsure about the outlet,
have it checked by a certified technician.
See Setting the Temperature Control Section.
OFF position.
e
Freezer may not be plugged in,
,, Ensure plug is tightly pushed into outlet.
or plug may be loose.
Freezer runs too much or too
long.
e
House fuse blown or tripped
circuit breaker.
e
Power outage.
e
Room or outside weather is hot.
, Freezer has recently been
e
Check!replace fuse with a 15 amp time-delay fuse. Reset
circuit breaker.
e
Check house lights. Call local Electric Company.
e
It's normal for the freezer to work harder under these
conditions.
e
Ittakes 4 hours for the freezer to cool down completely.
disconnected for a period of
time.
o Large amounts of warm or hot
food have been stored recently.
Doors are opened too frequently
or too long.
Freezer door may be slightly
,, Warm food will cause freezer to run more until the
desired temperature is reached.
, Warm air entering the freezer causes itto run more.
Open doors less often.
, See "DOOR PROBLEMS" Section.
open.
* Temperature Control is set too
low.
Freezer gasket is dirty, worn,
cracked, or poorly fitted.
e
Turn control knob to a warmer setting. Allow several hours
for the temperature to stabilize.
e
Clean or change gasket. Leaks in the door seal will cause
freezer to run longer in order to maintain desired
temperature.
Interior Freezer temperature is ,, Temperature Control is set too ,, Turn the control to a warmer setting. Allow several hours
too cold. low. for the temperature to stabilize.
Interior Freezer temperature is
tOO warm.
,, Temperature Control is set too
warm.
, Door is kept open too long or is
opened too frequently.
o Door may not be seating
Turn control to a colder setting. Allow several hours for the
temperature to stabilize.
Warm air enters the freezer every time the door is
opened. Open the door less often.
See "DOOR PROBLEMS" Section.
properly.
, Large amounts of warm or hot
food may have been stored
, Wait until the freezer has had a chance to reach its
selected temperature.
recently.
, Freezer has recently been
Freezer requires 4 hours to cool down completely.
disconnected for a period of
time.
Freezer external surface ,, The external freezer walls can ,, This is normal while the compressor works to transfer
temperature is warm. be as much as 30°F warmer heat from insidethe freezer cabinet.
than room temperature.
SOUND AND NOISE
Louder sound levels whenever
freezer is on.
o Modern freezers have increased
storage capacity and more
stable temperatures. They
This is normal. When the surrounding noise level is low,
you might hear the compressor running while itcools the
interior.
require a high efficiency
compressor.
Longer sound levels when
compressor comes on.
, Freezer operates at higher
pressures during the start of the
This is normal. Sound will level off or disappear as freezer
continues to run.
ON cycle.
13
[
PROBLEM _ CAUSE CORRECTION
SOUND AND NOISE (Cont.)
Popping or cracking sound , Metal parts undergo expansion , This is normal. Sound will level off or disappear as
when compressor comes on. and contraction, as in hot water freezer continues to run.
pipes.
Bubbling or gurgling sound, , Refrigerant (used to cool , This is normal.
like water boiling, freezer) is circulating
throughout the system.
Vibrating or rattling noise.
Freezer is not level. It rocks on
the floor when it is moved
slightly.
Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
Freezer is touching the wall.
, Level the unit. Refer to "Leveling" in the First Steps
Section.
, Ensure floor can adequately support freezer. Level the
freezer by putting wood or metal shims under part of the
freezer.
, Relevel the freezer or move freezer slightly. Refer to
"Leveling" in the First Steps Section.
WATER/MOISTURE/FROST INSIDE FREEZER
, Weather is hot and humid,
freezer walls.
WATER/MOISTURE/FROST OUTSIDE FREEZER
Moisture forms on ouside of , Door may not be seating , See "DOOR PROBLEMS" Section.
freezer, properly, causing the cold air
ODOR IN FREEZER
Odors in freezer 1" Interior needs to be cleaned. , Clean interior with sponge, warm water, and baking
DOOR PROBLEMS
Door will not close. , Freezer is not level. It rocks on
which increases internal rate of
frost build-up.
, Door may not be seating
properly.
, Door is kept open too long, or
is opened too frequently.
from inside the freezer to meet
warm moist air from outside.
, Foods with strong odors are in soda.
/
the freezer. , Cover the food tightly.
the floor when it is moved
slightly.
, Floor is uneven or weak.
Freezer rocks on floor when it
is moved slightly.
, This is normal.Moisture forms on inside
, See "DOOR PROBLEMS" Section.
, Open the door less often.
, This condition can force the cabinet out of square and
misalign the door. Refer to "Leveling" in the First Steps
Section.
, Level the floor by using wood or metal shims under the
freezer or brace floor supporting the freezer.
LIGHT BULB IS NOT ON
Light bulb is not on. , Light bulb is burned out. , Follow directions under "Interior Light" in the Freezer
, No electric current is reaching , See "FREEZER DOES NOT RUN" Section.
AUTOMATIC ICE MAKER NOT WORKING
Automatic ice maker not
working. (some models)
, Ensure the Wire Signal Arm is not in the UP position.
, Ice maker should produce 4 to 5 pounds of ice in a 24 hour period.
Features Section.
the freezer.
Water supply is turned off.
Water pressure is too low.
The freezer is not cold enough.
14
"WeServiceWhatWeSell"isourassuranceyoucande-
pendonSearsforservice...andSearsserviceisnation-
wide.Yourfreezerhasaddedvaluewhenyouconsiderthat
Searshasserviceunitsnationwide,staffedwithprofes-
sionaltechniciansspecificallytrainedonSearsappliances
andhavingparts,toolsandequipmenttoensurethatwe
meetourpledgetoyou..."WeServiceWhatWeSell."
SEARSMAINTENANCEAGREEMENT
MaintainthevalueofyourKenmore@ freezer with a Sears
Maintenance Agreement. Sears freezers are designed,
manufactured, and tested for years of dependable opera-
tion. Yet, any modern appliance may require service from
time to time.
The Sears Maintenance Agreement
Is your way to buy tomorrow's service at today's price.
Eliminates repair bills resulting from normal use.
• Allows for as many service calls as required.
• Provides for service by professional Sears-trained
technicians.
Offers an annual preventive maintenance check-up at
your request.
This maintenance agreement does not cover original in-
stallation, reinstallation, or damage resulting from
external causes such as acts of God, abuse, theft, fire,
flood, wind, lightning, freezing, power failure, power
reduction, etc. Please ask a salesperson to see the
agreement for all of the terms and conditions.
Dear Customer:
In manufacturing this product, many steps have been
taken to provide you with the highest quality. Unfortunately,
errors or omissions occasionaly occur. In the event you
find a missing or defective part, please contact your
nearest Sears store. (See the back cover for phone
numbers.)
If you have any suggestions that would help us to improve
our assembly/operation instructions or this product, please
write them down, including the information listed below
and mail to:
Sears Canada, Inc.
222 Jarvis Street
Toronto, Ontario
M5B 2B8
Purchased by:
Name:
Address:
City:
Prov.:
Postal Code:
Phone:
Model No.: 970.
Serial No.:
Date of Purchase
Attn: Buyer Dept. 646
/ /
Location of Purchase
Comments:
15
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