Kenmore 153586511, 153586501, 153586411, 153586401, 153586320 Owner’s Manual

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Use & Care Guide

Model No.

153.586320	30 Gallon Tall
153.586311	28 Gallon Short
153.586401	40	Gallon Tall
153.586501	50	Gallon Tall
153.586511	50	Gallon Medium
153.586411	40	Gallon Medium

LOW LEAD

CONTENT

Kenmore®

Electric

Water Heater

For potable water heating only.

Not suitable for space heating.

INSTALLER: A x these instructions to or near the water heater.

OWNER: Retain these instructions for future reference.

ADVERTENCIA

Si no puede leer o entender el inglés y necesita el manual de instrucciones en español, puede solicitarlo al 1-800-821-2017. NO TRATE DE INSTALAR U OPERAR ESTE CALENTADOR DE AGUA SI NO ENTIENDE LAS INSTRUCCIONES. No hacer caso de esta advertencia podría originar lesiones graves o mortales.

P/N 100288150_2000545913_Rev. A (0617)

Sears Brands Management Corporation,

Hoffman Estates, IL 60179 U.S.A.

www.kenmore.com

SAFE INSTALLATION, USE AND SERVICE

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Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater.

Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn you and others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual. It is very important that the meaning of each safety message is understood by you and others who install, use or service this water heater.

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

		DANGER	indicates an imminently
	DANGER

		hazardous situation which, if not avoided,
		will result in death or injury.
		will result in death or injury.

		WARNING	indicates a potentially
	WARNING

		hazardous situation which, if not avoided,
		could result in death or injury.
		could result in death or injury.

		CAUTION	indicates a potentially


	CAUTION	hazardous situation which, if not avoided,
		could result in minor or moderate injury.
		could result in minor or moderate injury.

		CAUTION used without the safety alert
CAUTION		symbol indicates a potentially hazardous
CAUTION		situation which, if not avoided, could
		result in property damage.
		result in property damage.

IMPORTANT DEFINITIONS

•Sears Service Center: The Sears Service Center has the ability equivalent to a licensed tradesman in the ﬁelds of plumbing and electrical work including a thorough understanding of the requirements of the National Electrical Code as it relates to the installation of electric water heaters. The Sears Service Center also has a thorough understanding of this instruction manual, and is able to perform repairs strictly in accordance with the service guidelines provided by the manufacturer.

GENERAL SAFETY

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TABLE OF CONTENTS
SAFE INSTALLATION, USE AND SERVICE.......................................................................................................................................	2
GENERAL SAFETY.............................................................................................................................................................................	3
TABLE OF CONTENTS.......................................................................................................................................................................	4
PRODUCT WARRANTY .....................................................................................................................................................................	5
INTRODUCTION.................................................................................................................................................................................	6
PRODUCT SPECIFICATIONS ............................................................................................................................................................	6
MATERIALS AND BASIC TOOLS NEEDED .......................................................................................................................................	7
Materials Needed..........................................................................................................................................................................	7
Basic Tools....................................................................................................................................................................................	7
Additional Tools Needed When Sweat Soldering .........................................................................................................................	7
INSTALLATION INSTRUCTIONS ..................................................................................................................................................	8-16
Removing the Old Water Heater................................................................................................................................................	8,9
Facts to Consider About the Location...........................................................................................................................................	9
Insulation Blankets........................................................................................................................................................................	9
Water Piping ...........................................................................................................................................................................	10,11
Temperature-Pressure Relief Valve ........................................................................................................................................	11,12
Filling the Water Heater ..............................................................................................................................................................	12
Converting the Lower Element ..............................................................................................................................................	12-15
Wiring .........................................................................................................................................................................................	15
Wiring Diagrams .........................................................................................................................................................................	16
SERVICE AND ADJUSTMENT ....................................................................................................................................................	17-23
Temperature Regulation .............................................................................................................................................................	17
Thermostats................................................................................................................................................................................	17
Temperature Settings..................................................................................................................................................................	17
Upper and Lower Thermostat Adjustments ...........................................................................................................................	17,18
Anode Rod Inspection ................................................................................................................................................................	18
Temperature-Pressure Relief Valve Operation ...........................................................................................................................	19
Draining and Flushing.................................................................................................................................................................	19
Thermostat Removal/Replacement ............................................................................................................................................	20
Element Cleaning/Replacement ............................................................................................................................................	20-22
Drain Valve Washer Replacement..............................................................................................................................................	22
Service........................................................................................................................................................................................	23
TROUBLESHOOTING GUIDE.....................................................................................................................................................	24-27
Start Up Conditions ...................................................................................................................................................................	24
Thermal Expansion.............................................................................................................................................................	24
Strange Sounds ..................................................................................................................................................................	24
Operational Conditions ...............................................................................................................................................................	24
Smelly Water........................................................................................................................................................................	24
“Air” in Hot Water Faucets ..................................................................................................................................................	25
Rumbling Noise ...................................................................................................................................................................	25
High Temperature Shut Off System .....................................................................................................................................	25
Not Enough or No Hot Water...............................................................................................................................................	25
Water Is Too Hot ..................................................................................................................................................................	25
Leakage Checkpoints .................................................................................................................................................................	26
REPAIR PARTS LIST ...................................................................................................................................................................	27-28
NOTES .........................................................................................................................................................................................	29-31

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PRODUCT WARRANTY

KENMORE LIMITED WARRANTY

WITH PROOF OF SALE, the following warranty coverage applies when this water heater is correctly connected, installed, operated and maintained according to all supplied instructions. In all cases, replacement units, tanks or parts are warranted only for the unexpired portion of the warranty period from the original date of sale.

FOR ONE YEAR from the date of sale this water heater is warranted against defects in material or workmanship. A defective water heater will receive free repair or replacement at option of seller.

FOR SIX YEARS from the date of sale this water heater is warranted against leaks in the tank. If a tank leak occurs within the ﬁrst year, a new water heater of equal capacity and quality will be supplied and installed at no charge. If a tank leak occurs after the ﬁrst year, a new water heater of equal capacity and quality will be supplied but not installed at no charge. You are responsible for the labor cost of water heater installation after the ﬁrst year from the date of sale.

FOR SIX YEARS from the date of sale all water heater parts are warranted against defects in material or workmanship. If a part is defective within the ﬁrst year, a new part will be supplied and installed at no charge. If a part is defective after the ﬁrst year, a new part will be supplied but not installed at no charge. You are responsible for the labor cost of part installation after the ﬁrst year from the date of sale.

For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty

This warranty applies for only two years on the tank and one year on all parts if this water heater is ever used in a residence of more than one family or in a commercial, institutional or industrial installation.

This warranty covers ONLY defects in material and workmanship, and will NOT pay for:

1.Expendable items that can wear out from normal use, including but not limited to ﬁlters, belts, bags or screw-in base light bulbs.

2.A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and maintenance.

3.Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation.

4.Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes.

5.Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions.

6.Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose.

7.Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

8.Damage to or failure of parts or systems resulting from unauthorized modiﬁcations made to this appliance.

9.Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certiﬁcation logo.

Disclaimer of implied warranties; limitation of remedies

Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied warranties, including warranties of merchantability or ﬁtness for a particular purpose, are limited to one year on the water heater, and six years on the tank and parts, or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or ﬁtness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States.

This warranty gives you speciﬁc legal rights, and you may also have other rights which vary from state to state.

Sears Brands Management Corporation, Hoffman Estates, IL 60179

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore Elite® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:

•Parts and labor not just for repairing defects, but to help keep products operating properly under normal use. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection.

•Expert service by experienced service technicians trusted in millions of homes every year.

•Unlimited service calls and nationwide service, as often as you want us, whenever you want us.

•“No-lemon” guarantee – replacement of your covered product after three separate product failures occur within twelve months and a fourth repair is required. Includes free delivery and installation, if necessary, of replacement product.

•Product replacement if your covered product can’t be ﬁxed.

•Annual Preventive Maintenance Check at your request – no extra charge.

•Fast help by phone – phone support from a service agent on all products to help trouble-shoot problems.Think of us as a “talking owner’s manual.”

•Power surge protection against electrical damage due to power

ﬂuctuations.

•$300 Food Loss Protection for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer.

•Service Promise: $50 if ﬁrst attempt repair of your covered kitchen or laundry product can’t be accomplished and product is not usable while awaiting further repair service.

•25% discount off the regular price of any non-covered repair service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.

* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. call 1-844-553-6667, and in Canada call 1-800-469-4663.

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INTRODUCTION

Thank You for purchasing a Kenmore water heater. Properly installed and maintained, it should give you years of trouble free service. It is strongly suggested that this new water heater be professionally installed, contact the local Sears Service Center or any Sears store. They will arrange for prompt, quality installation by Sears authorized contractors.

Abbreviations Found In This Instruction Manual:

UL – Underwriters Laboratories Inc. NEC – National Electrical Code

ANSI – American National Standards Institute

AHRI - Air Conditioning, Heating and Refrigeration Institute

•Read the General Safety section, page 3 of this manual ﬁrst and then the entire manual carefully. If you don’t follow the safety rules, the water heater will not operate properly. It could cause DEATH, SERIOUS BODILY INJURY AND/OR PROPERTY DAMAGE.

This manual contains instructions for the installation, operation, and maintenance of this electric water heater. It also contains warnings throughout the manual that you must read and be aware of. All warnings and all instructions are essential to the proper operation of the water heater and your safety. Since we cannot put everything on the ﬁrst few pages, READ THIS ENTIRE MANUAL BEFORE ATTEMPTING TO INSTALL OR OPERATE THE WATER HEATER.

•The product is certiﬁeld to comply with a maximum weighted average of 0.25% lead content as required in some areas.

•The installation must conform with the instructions in this manual; electric company rules; and Local Codes, or in the absence of Local Codes, with the current edition of the NEC - National Electrical Code, NFPA 70. This publication is available from your local government or public library or electric company or by writing Underwriters Laboratories Inc., 333 Pﬁngsten Road, Northbrook, IL 60062.

•If after reading this manual you have any questions or do not understand any portion of the instructions, call Sears Service Center.

•Carefully plan the place where you are going to put the water heater. Correct electrical wiring and connections are very important in preventing death from possible electrical shock and ﬁres.

•Keep combustibles such as boxes, magazines, clothes, etc., away from water heater area.

Examine the location to ensure the water heater complies with the Facts to Consider About the Location section.

For California installation, this water heater must be braced, anchored, or strapped to avoid falling or moving during an earthquake. See instructions for correct installation procedures. Instructions may be obtained from California’s Office of the State Architect, 1102 Q Street, Suite 5100, Sacramento, CA 95811. Instructions can also be downloaded to your computer at www.dsa.dgs.ca.gov/Pubs.

Massachusetts Code requires this water heater to be installed in accordance with Massachusetts 248-CMR 2.00; State Plumbing Code and 248-CMR 5.00. In the Commonwealth of Massachusetts, this product must be installed by a licensed plumber or gasﬁtter.

PRODUCT SPECIFICATIONS

	NOMINAL					ELEMENT WATTAGE			MAXIMUM
	TANK	DIMENSIONS IN				@ 240 VOLTS			FUSE
	CAPACITY		INCHES (mm)		RECOVERY RATE			MINIMUM	OR CIRCUIT
MODEL	IN GALLONS				GALS. PER HOUR			WIRE SIZE*	BREAKER
MODEL	IN GALLONS				GALS. PER HOUR			WIRE SIZE*	BREAKER
NUMBER	(LITERS)	DIA.		HEIGHT	@90°F RISE	LOWER	UPPER	(GAUGE)	SIZE (AMPS)
153.586320	30 (114)	19.0	(483)	46.75 (1187)	21	4500	4500	10	30
153.586311	28 (106)	22.0	(559)	31.25 (794)	21	4500	4500	10	30
153.586401	40 (151)	18.0	(458)	61.25 (1557)	21	4500	4500	10	30
153.586501	50 (189)	20.5	(521)	60.5 (1537)	21	4500	4500	10	30
153.586511	50 (189)	23.0	(584)	49.0 (1245)	21	4500	4500	10	30

153.586411	40 (151)	20.5	(521)	49.75 (1264)	21	4500	4500	10	30

* Wiring size based on standard 60°C copper wire. If distance from fuse box to water heater is more than 90 feet, refer to your local electrical code.

MATERIALS AND BASIC TOOLS NEEDED

Materials Needed

To simplify the installation Sears has available the installation parts shown below. You may or may not need all of these materials, depending on your type of installation.

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WATER HEATER INSTALLATION KIT WITH FLEXIBLE CONNECTORS FOR 3/4” THREADED OR COPPER PLUMBING.

EXPANSION TANKS FOR THERMAL EXPANSION CONDITIONS AVAILABLE IN 2 GALLONS , AND 5 GALLONS CAPACITY THROUGH LOCAL SEARS STORE OR SERVICE CENTER.

METAL DRAIN PANS AVAILABLE IN 20” DIAMETER FOR WATER HEATERS HAVINGADIAMETER 18” OR LESS AND IN 24” DIAMETER FOR WATER HEATERS HAVING A DIAMETER OF 22” OR LESS.

Basic Tools

You may or may not need all of these tools, depending on your type of installation. These tools can be purchased at your local Sears store.

Pipe Wrench (2) Screwdriver

6 Foot Tape or Folding Rule Garden Hose

Drill

Pipe Dope or Teﬂon Tape

ROLL OF TEFLON TAPE (USE ON

WATER CONNECTIONS)

DRILL

SLOT-HEAD SCREWDRIVER

PHILLIPS SCREWDRIVER

PIPE DOPE (SQUEEZE TUBE)

USE FOR WATER CONNECTIONS

GARDEN HOSE 6 FOOT TAPE

PIPE WRENCH

Additional Tools Needed When Sweat

Soldering

Tubing Cutters or Hacksaw

Propane Torch

Soft Solder

Solder Flux

Emery Cloth

Wire Brushes

TUBING CUTTER

HACKSAW

ROLL OF	ROLL OF
EMERY CLOTH	LEAD-FREE	SOLDER
	SOFT SOLDER	FLUX

	3/4” (19 mm) WIRE BRUSH
PROPANE
TORCH	1/2” (13 mm) WIRE BRUSH

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INSTALLATION INSTRUCTIONS

Removing the Old Water Heater

FIGURE 1.

1. Turn “OFF” electrical supply to the water heater.

FIGURE 2.

2. Open a nearby hot water faucet until the water is no longer hot. When the water has cooled, turn “OFF” the water supply to the water heater at the water shut-off valve or water meter.

FIGURE 3.

3.Attach a hose to the water heater drain valve and put the other end in a ﬂoor drain or outdoors. Open the water drain valve. Open a nearby hot water faucet which will relieve pressure in the water heater and speed draining.

The water passing out of the drain valve may be extremely hot. To avoid being scalded, make sure all connections are tight and that the water ﬂow is directed away from any person.

4.Check again to make sure the electrical supply is turned “OFF” to the water heater. Then unplug the water heater (cord set) or disconnect the electrical supply connection from the water heater junction box.

FIGURE 5.

5.If you have copper piping to the water heater, the two copper water pipes can be cut with a hacksaw approximately four inches away from where they connect to the water heater. This will avoid cutting off the pipes too short. Additional cuts can be made later if necessary. Disconnect the temperature-pressure relief valve drain line. When the water heater is drained, disconnect the hose from the drain valve. Close the drain valve. The water heater is now completely disconnected and ready to be removed.

FIGURE 6.

6. If you have galvanized pipe to the water heater, loosen the two galvanized pipes with a pipe wrench at the union in each line. Also disconnect the piping remaining to the water heater. These pieces should be saved since they may be needed when reconnecting the new water heater. Disconnect the temperature-pressure relief valve drain line. When the water heater is drained, disconnect the hose from the drain valve. Close the drain valve. The water heater is now completely disconnected and ready to be removed.

FIGURE 4.

FIGURE 7.

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Mineral buildup or sediment may have accumulated in the old water heater. This causes the water heater to be much heavier than normal and this residue, if spilled out, could cause staining.

Facts to Consider About the Location

You should carefully choose an indoor location for the new water heater, because the placement is a very important consideration for the safety of the occupants in the building and for the most economical use of the appliance. This water heater is not intended for outdoor installation.

Whether replacing an old water heater or putting the water heater in a new location, the following critical points must be observed.

•The location selected should be indoors as close to and as centralized with the water piping system as possible. This water heater, as well as all water heaters, will eventually leak. Do not install without adequate drainage provisions so water ﬂow will not cause damage.

WATER HEATERS EVENTUALLY LEAK: Installation of the water heater must be accomplished in such a manner that if the tank or any connections should leak, the ﬂow of water will not cause damage to the structure. When such locations cannot be avoided, a suitable metal drain pan should be installed under the water heater. Drain pans are available at your local Sears stores. Such drain pans must be piped to an adequate drain.

Water heater life depends upon water quality, water pressure and the environment in which the water heater is installed. Water heaters are sometimes installed in locations where leakage may result in property damage, even with the use of a metal drain pan piped to a drain. However, unanticipated damage can be reduced or prevented by a leak detector or water shut-off device used in conjunction with a piped metal drain pan. These devices are available from some plumbing supply wholesalers and retailers, and detect and react to leakage in various ways:

•Sensorsmountedinthemetaldrainpanthattriggeranalarmorturn offtheincomingwatertothewaterheaterwhenleakageisdetected.

•Sensors mounted in the metal drain pan that turn off the water supply to the entire home when water is detected in the drain pan.

•Water supply shut-off devices that activate based on the water pressure differential between the cold water and hot water pipes connected to the water heater.

INSTALLATION IN RESIDENTIAL GARAGES: The water heater must be located and/or protected so it is not subject to physical damage by a moving vehicle.

•The location selection must provide adequate clearances for servicing and proper operation of the water heater.

Insulation Blankets

Insulation blankets are available to the general public for external use on electric water heaters but are not necessary with this product. The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters. Your water heater meets or exceeds the National Appliance Energy Conversation Act standards with respect to insulation and standby loss requirements, making an insulation blanket unnecessary.

Should you choose to apply an insulation blanket to this heater, you should follow these instructions below. Failure to follow these instructions can result in ﬁre, serious personal injury, or death.

•Do not cover the temperature and pressure relief (T & P) valve with an insulation blanket.

•Do not cover the instruction manual. Keep it on the side of the water heater or nearby for future reference.

•Do obtain new warning and instruction labels for placement on the blanket directly over the existing labels.

Kenmore 153586511, 153586501, 153586411, 153586401, 153586320 Owner’s Manual

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Water Piping

HOTTER WATER CAN SCALD: Water heaters are intended to produce hot water. Water heated to a temperature which will satisfy clothes washing, dish washing, and other sanitizing needs can scald and permanently injure you upon contact. Some people are more likely to be permanently injured by hot water than others. These include the elderly, children, the inﬁrm, or physically/mentally handicapped. If anyone using hot water in your home ﬁts into one of these groups or if there is a local code or state law requiring a certain temperature water at the hot water tap, then you must take special precautions. In addition to using the lowest possible temperature setting that satisﬁes your hot water needs, a means such as a mixing valve should be used at the hot water taps used by these people or at the water heater. Mixing valves are available at plumbing supply or hardware stores. Follow manufacturers instructions for installation of the valves. Before changing the factory setting on the thermostat, read the Temperature Regulation section in this manual.

See Figure 8 (below) for mixing valve usage.

meter with a check valve, etc... in the cold water supply; means must be provided to control thermal expansion. Contact the local utility or Sears Service Center on how to control this situation.

NOTE: If using copper tubing, solder tubing to an adapter before attaching the adapter to the water inlet connection. Do not solder the water supply lines directly to the cold

water inlet. It will harm the dip tube and damage the tank.

NOTE: To protect against untimely corrosion of hot and cold water ﬁttings, it is strongly recommended that di-electric unions or couplings be installed on this water heater when connected to copper pipe.

1.Look at the top cover of the water heater. The hot water outlet is marked hot. Put two or three turns of teﬂon tape around the threaded end of the threaded-to-sweat coupling and around both ends of the 3/4” threaded nipple. Using ﬂexible connectors, connect the hot water pipe to the hot water outlet of the water heater.

2.Look at the top cover of the water heater. The cold water inlet is marked cold. Put two or three turns of teﬂon tape around the threaded end of the threaded-to-sweat coupling and around both ends of the 3/4” threaded nipple. Using ﬂexible connectors, connect the cold water pipe to the cold water inlet of the water heater.

NOTE: Your water heater is insulated to minimize heat loss from the tank. Further reduction in heat loss can be accomplished by insulating the hot water lines from the water heater.

FIGURE 8.

The water supply pressure should not exceed 80 psi. If this occurs, a pressure reducing valve with a bypass should be installed in the cold water inlet line. This should be placed on the supply to the entire house in order to maintain equal hot and cold water pressures.

Figure 8 shows the attachment of the water piping to the water heater. The water heater is equipped with 3/4” water connections.

If a water heater is installed in a closed water supply system; such as one having a back-ﬂow preventer, check valve, water

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