Kenmore 153586511, 153586501, 153586411, 153586401, 153586320 Owner’s Manual
...
Use & Care Guide
Model No.
153.586320 30 Gallon Tall
153.586311 28 Gallon Short
153.586401 40 Gallon Tall
153.586501 50 Gallon Tall
153.586511 50 Gallon Medium
153.586411 40 Gallon Medium
Kenmore®
Electric
Water Heater
LOW LEAD
CONTENT
For potable water heating only.
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Not suitable for space heating.
INSTALLER: Affi x these instructions to or near
the water heater.
OWNER: Retain these instructions for future
reference.
ADVERTENCIA
Si no puede leer o entender el inglés y necesita el manual de
instrucciones en español, puede solicitarlo al 1-800-821-2017. NO
TRATE DE INSTALAR U OPERAR ESTE CALENTADOR DE AGUA
SI NO ENTIENDE LAS INSTRUCCIONES. No hacer caso de esta
advertencia podría originar lesiones graves o mortales.
P/N 100288150_2000545913_Rev. A (0617)
Sears Brands Management Corporation,
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
1
SAFE INSTALLATION, USE AND SERVICE
Your safety and the safety of others is extremely important in the installation, use and servicing of this water heater.
Many safety-related messages and instructions have been provided in this manual and on your own water heater to warn
you and others of a potential injury hazard. Read and obey all safety messages and instructions throughout this manual.
It is very important that the meaning of each safety message is understood by you and others who install, use or service
this water heater.
This is the safety alert symbol. It is used to alert you
to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible
injury or death.
DANGER indicates an imminently
DANGER
WARNING
hazardous situation which, if not avoided,
will result in death or injury.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or injury.
CAUTION indicates a potentially
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CAUTION
CAUTION
hazardous situation which, if not avoided,
could result in minor or moderate injury.
CAUTION used without the safety alert
symbol indicates a potentially hazardous
situation which, if not avoided, could
result in property damage.
IMPORTANT DEFINITIONS
• Sears Service Center: The Sears Service Center has the ability equivalent to a licensed tradesman in the fi elds of plumbing and
electrical work including a thorough understanding of the requirements of the National Electrical Code as it relates to the installation
of electric water heaters. The Sears Service Center also has a thorough understanding of this instruction manual, and is able to
perform repairs strictly in accordance with the service guidelines provided by the manufacturer.
© Sears Brands Management Corporation
2
GENERAL SAFETY
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3
TABLE OF CONTENTS
SAFE INSTALLATION, USE AND SERVICE....................................................................................................................................... 2
GENERAL SAFETY............................................................................................................................................................................. 3
TABLE OF CONTENTS ....................................................................................................................................................................... 4
PRODUCT WARRANTY ..................................................................................................................................................................... 5
INTRODUCTION ................................................................................................................................................................................. 6
PRODUCT SPECIFICATIONS ............................................................................................................................................................ 6
MATERIALS AND BASIC TOOLS NEEDED ....................................................................................................................................... 7
Materials Needed .......................................................................................................................................................................... 7
Basic Tools .................................................................................................................................................................................... 7
Additional Tools Needed When Sweat Soldering ......................................................................................................................... 7
INSTALLATION INSTRUCTIONS .................................................................................................................................................. 8-16
Removing the Old Water Heater ................................................................................................................................................ 8,9
Facts to Consider About the Location ........................................................................................................................................... 9
Insulation Blankets ........................................................................................................................................................................ 9
Water Piping ...........................................................................................................................................................................10,11
Temperature-Pressure Relief Valve ........................................................................................................................................11,12
Filling the Water Heater .............................................................................................................................................................. 12
Converting the Lower Element .............................................................................................................................................. 12-15
Wiring ......................................................................................................................................................................................... 15
Wiring Diagrams ......................................................................................................................................................................... 16
SERVICE AND ADJUSTMENT .................................................................................................................................................... 17-23
Temperature Regulation ............................................................................................................................................................. 17
Thermostats ................................................................................................................................................................................ 17
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Temperature Settings .................................................................................................................................................................. 17
Upper and Lower Thermostat Adjustments ........................................................................................................................... 17,18
Anode Rod Inspection ................................................................................................................................................................ 18
Temperature-Pressure Relief Valve Operation ........................................................................................................................... 19
Draining and Flushing ................................................................................................................................................................. 19
Thermostat Removal/Replacement ............................................................................................................................................ 20
Element Cleaning/Replacement ............................................................................................................................................ 20-22
Drain Valve Washer Replacement .............................................................................................................................................. 22
Service ........................................................................................................................................................................................ 23
TROUBLESHOOTING GUIDE ..................................................................................................................................................... 24-27
Start Up Conditions ................................................................................................................................................................... 24
Thermal Expansion ............................................................................................................................................................. 24
Strange Sounds .................................................................................................................................................................. 24
Operational Conditions ............................................................................................................................................................... 24
Smelly Water ........................................................................................................................................................................ 24
“Air” in Hot Water Faucets .................................................................................................................................................. 25
Rumbling Noise ................................................................................................................................................................... 25
High Temperature Shut Off System ..................................................................................................................................... 25
Not Enough or No Hot Water ............................................................................................................................................... 25
Water Is Too Hot .................................................................................................................................................................. 25
Leakage Checkpoints ................................................................................................................................................................. 26
REPAIR PARTS LIST ................................................................................................................................................................... 27-28
NOTES ......................................................................................................................................................................................... 29-31
4
PRODUCT WARRANTY
KENMORE LIMITED WARRANTY
WITH PROOF OF SALE, the following warranty coverage applies
when this water heater is correctly connected, installed, operated and
maintained according to all supplied instructions. In all cases, replacement units, tanks or parts are warranted only for the unexpired portion
of the warranty period from the original date of sale.
FOR ONE YEAR from the date of sale this water heater is warranted
against defects in material or workmanship. A defective water heater
will receive free repair or replacement at option of seller.
FOR SIX YEARS from the date of sale this water heater is warranted
against leaks in the tank. If a tank leak occurs within the fi rst year, a
new water heater of equal capacity and quality will be supplied and
installed at no charge. If a tank leak occurs after the fi rst year, a new
water heater of equal capacity and quality will be supplied but not
installed at no charge. You are responsible for the labor cost of water
heater installation after the fi rst year from the date of sale.
FOR SIX YEARS from the date of sale all water heater parts are
warranted against defects in material or workmanship. If a part is
defective within the fi rst year, a new part will be supplied and installed
at no charge. If a part is defective after the fi rst year, a new part will
be supplied but not installed at no charge. You are responsible for the
labor cost of part installation after the fi rst year from the date of sale.
For warranty coverage details to obtain free repair or replacement,
visit the web page: www.kenmore.com/warranty
This warranty applies for only two years on the tank and one year on
all parts if this water heater is ever used in a residence of more than
one family or in a commercial, institutional or industrial installation.
This warranty covers ONLY defects in material and workmanship,
and will NOT pay for:
1. Expendable items that can wear out from normal use, including but
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not limited to fi lters, belts, bags or screw-in base light bulbs.
2. A service technician to clean or maintain this appliance, or to
instruct the user in correct appliance installation, operation and
maintenance.
3. Service calls to correct appliance installation not performed by
Sears authorized service agents, or to repair problems with house
fuses, circuit breakers, house wiring, and plumbing or gas supply
systems resulting from such installation.
4. Damage to or failure of this appliance resulting from installation not
performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes.
5. Damage to or failure of this appliance, including discoloration or
surface rust, if it is not correctly operated and maintained according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration or
surface rust, resulting from accident, alteration, abuse, misuse or
use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration or
surface rust, caused by the use of detergents, cleaners, chemicals
or utensils other than those recommended in all instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from unauthorized modifi cations made to this appliance.
9. Service to an appliance if the model and serial plate is missing,
altered, or cannot easily be determined to have the appropriate
certifi cation logo.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty
shall be product repair or replacement as provided herein. Implied
warranties, including warranties of merchantability or fi tness for a
particular purpose, are limited to one year on the water heater, and
six years on the tank and parts, or the shortest period allowed by law.
Seller shall not be liable for incidental or consequential damages.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitation on the duration of implied warranties of merchantability or fi tness, so these exclusions or limitations
may not apply to you.
This warranty applies only while this appliance is used in the United
States.
This warranty gives you specifi c legal rights, and you may also have
other rights which vary from state to state.
Sears Brands Management Corporation,
Hoffman Estates, IL 60179
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore
Elite® product is designed and manufactured for years of dependable
operation. But like all products, it may require preventive maintenance
or repair from time to time. That’s when having a Master Protection
Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
• Parts and labor not just for repairing defects, but to help keep
products operating properly under normal use. Our coverage goes
well beyond the product warranty. No deductibles, no functional failure
excluded from coverage— real protection.
• Expert service by experienced service technicians trusted in millions
of homes every year.
• Unlimited service calls and nationwide service, as often as you want
us, whenever you want us.
• “No-lemon” guarantee – replacement of your covered product after
three separate product failures occur within twelve months and a fourth
repair is required. Includes free delivery and installation, if necessary,
of replacement product.
• Product replacement if your covered product can’t be fi xed.
• Annual Preventive Maintenance Check at your request – no extra
charge.
• Fast help by phone – phone support from a service agent on all products
to help trouble-shoot problems. Think of us as a “talking owner’s manual.”
• Power surge protection against electrical damage due to power
fl uctuations.
• $300 Food Loss Protection for any food spoilage that is the result of
mechanical failure of any covered refrigerator or freezer.
• Service Promise: $50 if fi rst attempt repair of your covered kitchen or
laundry product can’t be accomplished and product is not usable while
awaiting further repair service.
• 25% discount off the regular price of any non-covered repair service
and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or night.
The Master Protection Agreement is a risk free purchase. If you cancel
for any reason during the product warranty period, we will provide a
full refund. Or, a prorated refund anytime after the product warranty
period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call
Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door
openers, water heaters, and other major home items, in the U.S.A.
call 1-844-553-6667, and in Canada call 1-800-469-4663.
5
INTRODUCTION
Thank You for purchasing a Kenmore water heater. Properly
installed and maintained, it should give you years of trouble free
service. It is strongly suggested that this new water heater be
professionally installed, contact the local Sears Service Center or
any Sears store. They will arrange for prompt, quality installation
by Sears authorized contractors.
Abbreviations Found In This Instruction Manual:
UL – Underwriters Laboratories Inc.
NEC – National Electrical Code
ANSI – American National Standards Institute
AHRI - Air Conditioning, Heating and Refrigeration Institute
• Read the General Safety section, page 3 of this manual fi rst
and then the entire manual carefully. If you don’t follow the
safety rules, the water heater will not operate properly. It
could cause DEATH, SERIOUS BODILY INJURY AND/OR
PROPERTY DAMAGE.
This manual contains instructions for the installation,
operation, and maintenance of this electric water heater. It
also contains warnings throughout the manual that you must
read and be aware of. All warnings and all instructions are
essential to the proper operation of the water heater and your
safety. Since we cannot put everything on the fi rst few pages,
READ THIS ENTIRE MANUAL BEFORE ATTEMPTING TO
INSTALL OR OPERATE THE WATER HEATER.
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• The product is certifi eld to comply with a maximum weighted
average of 0.25% lead content as required in some areas.
• The installation must conform with the instructions in this
manual; electric company rules; and Local Codes, or in
the absence of Local Codes, with the current edition of the
NEC - National Electrical Code, NFPA 70. This publication
is available from your local government or public library or
electric company or by writing Underwriters Laboratories Inc.,
333 Pfi ngsten Road, Northbrook, IL 60062.
• If after reading this manual you have any questions or do not
understand any portion of the instructions, call Sears Service
Center.
• Carefully plan the place where you are going to put the water
heater. Correct electrical wiring and connections are very
important in preventing death from possible electrical shock
and fi res.
• Keep combustibles such as boxes, magazines, clothes, etc.,
away from water heater area.
Examine the location to ensure the water heater complies with
the Facts to Consider About the Location section.
For California installation, this water heater must be braced,
anchored, or strapped to avoid falling or moving during an
earthquake. See instructions for correct installation procedures.
Instructions may be obtained from California’s Office of
the State Architect, 1102 Q Street, Suite 5100, Sacramento,
CA 95811. Instructions can also be downloaded to your computer
at www.dsa.dgs.ca.gov/Pubs.
Massachusetts Code requires this water heater to be installed
in accordance with Massachusetts 248-CMR 2.00; State
Plumbing Code and 248-CMR 5.00. In the Commonwealth of
Massachusetts, this product must be installed by a licensed
plumber or gasfi tter.
PRODUCT SPECIFICATIONS
NOMINAL
TANK
MODEL
NUMBER
153.586320 30 (114) 19.0 (483) 46.75 (1187) 21 4500 4500 10 30
153.586311 28 (106) 22.0 (559) 31.25 (794) 21 4500 4500 10 30
153.586401 40 (151) 18.0 (458) 61.25 (1557) 21 4500 4500 10 30
153.586501 50 (189) 20.5 (521) 60.5 (1537) 21 4500 4500 10 30
153.586511 50 (189) 23.0 (584) 49.0 (1245)
153.586411 40 (151) 20.5 (521) 49.75 (1264)
* Wiring size based on standard 60°C copper wire. If distance from fuse box to water heater is more than 90 feet, refer to your local
electrical code.
CAPACITY
IN GALLONS
(LITERS)
DIMENSIONS IN
INCHES (mm)
RECOVERY RATE
GALS. PER HOUR
@90°F RISE
21 4500 4500
21 4500 4500
ELEMENT WATTAGE
@ 240 VOLTS
MINIMUM
WIRE SIZE*
(GAUGE)
10 30
10 30
MAXIMUM
FUSE
OR CIRCUIT
BREAKER
SIZE (AMPS)LOWER UPPERDIA. HEIGHT
6
MATERIALS AND BASIC TOOLS NEEDED
Materials Needed
To simplify the installation Sears has available the installation parts shown below. You may or may not need all of these materials,
depending on your type of installation.
WATER HEATER INSTALLATION KIT
WITH FLEXIBLE CONNECTORS FOR 3/4”
THREADED OR COPPER PLUMBING.
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Basic Tools
You may or may not need all of these tools, depending on your
type of installation. These tools can be purchased at your local
Sears store.
Pipe Wrench (2)
Screwdriver
6 Foot Tape or Folding Rule
Garden Hose
Drill
Pipe Dope or Tefl on Tape
ROLL OF TEFLON TAPE (USE ON
WATER CONNECTIONS)
EXPANSION TANKS FOR THERMAL
EXPANSION CONDITIONS AVAILABLE IN
2 GALLONS , AND 5 GALLONS CAPACITY
THROUGH LOCAL SEARS STORE OR
SERVICE CENTER.
DRILL
SLOT-HEAD SCREWDRIVER
PHILLIPS SCREWDRIVER
METAL DRAIN PANS AVAILABLE
IN 20” DIAMETER FOR WATER
HEATERS HAVING A DIAMETER 18”
OR LESS AND IN 24” DIAMETER
FOR WATER HEATERS HAVING A
DIAMETER OF 22” OR LESS.
Additional Tools Needed When Sweat
Soldering
Tubing Cutters or Hacksaw
Propane Torch
Soft Solder
Solder Flux
Emery Cloth
Wire Brushes
TUBING CUTTER
HACKSAW
PIPE DOPE (SQUEEZE TUBE)
USE FOR WATER CONNECTIONS
ROLL OF
EMERY CLOTH
3/4” (19 mm) WIRE BRUSH
PIPE WRENCHGARDEN HOSE 6 FOOT TAPE
7
PROPANE
TORCH
1/2” (13 mm) WIRE BRUSH
ROLL OF
LEAD-FREE
SOFT SOLDER
SOLDER
FLUX
INSTALLATION INSTRUCTIONS
Removing the Old Water Heater
FIGURE 1.
1. Turn “OFF” electrical supply to the water heater.
The water passing out of the drain valve may be extremely hot.
To avoid being scalded, make sure all connections are tight and
that the water fl ow is directed away from any person.
4. Check again to make sure the electrical supply is turned
“OFF” to the water heater. Then unplug the water heater
(cord set) or disconnect the electrical supply connection from
the water heater junction box.
FIGURE 5.
5. If you have copper piping to the water heater, the two
copper water pipes can be cut with a hacksaw approximately
four inches away from where they connect to the water
heater. This will avoid cutting off the pipes too short.
Additional cuts can be made later if necessary. Disconnect
the temperature-pressure relief valve drain line. When
the water heater is drained, disconnect the hose from the
drain valve. Close the drain valve. The water heater is now
completely disconnected and ready to be removed.
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FIGURE 2.
2. Open a nearby hot water faucet until the water is no longer
hot. When the water has cooled, turn “OFF” the water supply
to the water heater at the water shut-off valve or water meter.
FIGURE 3.
3. Attach a hose to the water heater drain valve and put the other
end in a fl oor drain or outdoors. Open the water drain valve.
Open a nearby hot water faucet which will relieve pressure
in the water heater and speed draining.
FIGURE 4.
FIGURE 6.
6. If you have galvanized pipe to the water heater, loosen the
two galvanized pipes with a pipe wrench at the union in each
line. Also disconnect the piping remaining to the water heater.
These pieces should be saved since they may be needed
when reconnecting the new water heater. Disconnect the
temperature-pressure relief valve drain line. When the water
heater is drained, disconnect the hose from the drain valve.
Close the drain valve. The water heater is now completely
disconnected and ready to be removed.
FIGURE 7.
8
Mineral buildup or sediment may have accumulated in the old
water heater. This causes the water heater to be much heavier
than normal and this residue, if spilled out, could cause staining.
Facts to Consider About the Location
You should carefully choose an indoor location for the new water
heater, because the placement is a very important consideration
for the safety of the occupants in the building and for the most
economical use of the appliance. This water heater is not
intended for outdoor installation.
Whether replacing an old water heater or putting the water heater
in a new location, the following critical points must be observed.
• The location selected should be indoors as close to and as
centralized with the water piping system as possible. This
water heater, as well as all water heaters, will eventually leak.
Do not install without adequate drainage provisions so water
fl ow will not cause damage.
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• Sensors mounted in the metal drain pan that turn off the
water supply to the entire home when water is detected in the
drain pan.
• Water supply shut-off devices that activate based on the water
pressure differential between the cold water and hot water pipes
connected to the water heater.
INSTALLATION IN RESIDENTIAL GARAGES: The water heater
must be located and/or protected so it is not subject to physical
damage by a moving vehicle.
• The location selection must provide adequate clearances for
servicing and proper operation of the water heater.
Insulation Blankets
Insulation blankets are available to the general public for external
use on electric water heaters but are not necessary with this
product. The purpose of an insulation blanket is to reduce
the standby heat loss encountered with storage tank heaters.
Your water heater meets or exceeds the National Appliance
Energy Conversation Act standards with respect to insulation
and standby loss requirements, making an insulation blanket
unnecessary.
Should you choose to apply an insulation blanket to this heater,
you should follow these instructions below. Failure to follow these
instructions can result in fi re, serious personal injury, or death.
WATER HEATERS EVENTUALLY LEAK: Installation of the water
heater must be accomplished in such a manner that if the tank
or any connections should leak, the fl ow of water will not cause
damage to the structure. When such locations cannot be avoided,
a suitable metal drain pan should be installed under the water
heater. Drain pans are available at your local Sears stores. Such
drain pans must be piped to an adequate drain.
Water heater life depends upon water quality, water pressure
and the environment in which the water heater is installed. Water
heaters are sometimes installed in locations where leakage may
result in property damage, even with the use of a metal drain pan
piped to a drain. However, unanticipated damage can be reduced
or prevented by a leak detector or water shut-off device used
in conjunction with a piped metal drain pan. These devices are
available from some plumbing supply wholesalers and retailers,
and detect and react to leakage in various ways:
• Sensors mounted in the metal drain pan that trigger an alarm or turn
off the incoming water to the water heater when leakage is detected.
• Do not cover the temperature and pressure relief (T & P) valve
with an insulation blanket.
• Do not cover the instruction manual. Keep it on the side of
the water heater or nearby for future reference.
• Do obtain new warning and instruction labels for placement
on the blanket directly over the existing labels.
9
Water Piping
HOTTER WATER CAN SCALD: Water heaters are intended
to produce hot water. Water heated to a temperature which
will satisfy clothes washing, dish washing, and other sanitizing
needs can scald and permanently injure you upon contact. Some
people are more likely to be permanently injured by hot water
than others. These include the elderly, children, the infi rm, or
physically/mentally handicapped. If anyone using hot water in
your home fi ts into one of these groups or if there is a local code
or state law requiring a certain temperature water at the hot water
tap, then you must take special precautions. In addition to using
the lowest possible temperature setting that satisfi es your hot
water needs, a means such as a mixing valve should be used at
the hot water taps used by these people or at the water heater.
Mixing valves are available at plumbing supply or hardware
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stores. Follow manufacturers instructions for installation of the
valves. Before changing the factory setting on the thermostat,
read the Temperature Regulation section in this manual.
See Figure 8 (below) for mixing valve usage.
meter with a check valve, etc... in the cold water supply; means
must be provided to control thermal expansion. Contact the local
utility or Sears Service Center on how to control this situation
NOTE: If using copper tubing, solder tubing to an adapter
before attaching the adapter to the water inlet connection.
Do not solder the water supply lines directly to the cold
water inlet. It will harm the dip tube and damage the tank.
NOTE: To protect against untimely corrosion of hot and cold
water fi ttings, it is strongly recommended that di-electric
unions or couplings be installed on this water heater when
connected to copper pipe.
1. Look at the top cover of the water heater. The hot water outlet
is marked hot. Put two or three turns of tefl on tape around
the threaded end of the threaded-to-sweat coupling and
around both ends of the 3/4” threaded nipple. Using fl exible
connectors, connect the hot water pipe to the hot water outlet
of the water heater.
2. Look at the top cover of the water heater. The cold water inlet
is marked cold. Put two or three turns of tefl on tape around
the threaded end of the threaded-to-sweat coupling and
around both ends of the 3/4” threaded nipple. Using fl exible
connectors, connect the cold water pipe to the cold water inlet
of the water heater.
.
FIGURE 8.
The water supply pressure should not exceed 80 psi. If this
occurs, a pressure reducing valve with a bypass should be
installed in the cold water inlet line. This should be placed on
the supply to the entire house in order to maintain equal hot and
cold water pressures.
Figure 8 shows the attachment of the water piping to the water
heater. The water heater is equipped with 3/4” water connections.
If a water heater is installed in a closed water supply system;
such as one having a back-fl ow preventer, check valve, water
NOTE: Your water heater is insulated to minimize heat
loss from the tank. Further reduction in heat loss can be
accomplished by insulating the hot water lines from the
water heater.
10
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