Troubleshooting
Master Protection Agreements
Requesting Assistance
Or Service
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16
IB
16
24
BEFORE USING YOUR NEW VACUUM CLEANER
Please read this guide. It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way.
For more information about vacuum cleaner care and operation, call your nearest Sears store.
You will need the complete model and serial numbers when requesting information. Your vacu
um cleaner's model and serial numbers are located on the Model and Serial Number Plate.
Use the space below to record the model number and serial number of your new Kenmore
vacuum cleaner.
Model No..
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference.
KENMORE VACUUM CLEANER WARRANTY
One Year Limited Warranty
When assembled, operated and maintained according to al! instructions supplied with
the product, if this vacuum cleaner fails due to a defect in material or workmanship within
one year from the date of purchase, return it to any Sears store, Sears Parts & Repair
Center or other Kenmore outlet for free repair.
If this vacuum cleaner is used for other than private family purposes, this warranty
applies for only 90 days from the date of purchase.
u\
This warranty covers only defects In material and workmanship. Sears will NOT
pay fort
1. Expendable ítems that can wear out from normal use, including but not limited to
fiitorcs HoltQ flnht HijIHq janH hfancj
2. A service technician to instruct the user in correct product assembly, operation or
maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not assembled, operated or maintained
according to a!) instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for
other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in ail instructions supplied with
the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications
made to this product.
- ‘rv!
iJi;
ir'-'--
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair
as provided herein, implied warranties, including warranties of merchantability or fitness
for a particuiar purpose, are limited to one year or the shortest period aliowed by law.
Sears shatl not be liable for incidental or consequential damages. Some states and
provinces do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on the duration of implied warranties of merchantabiiity or fitness, so these
exclusions or limitations may not apply to you.
This warranty applies only while this vacuum cleaner is used in the United States and
Canada.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears, Roebuck and Co., Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada iVISB 2B8
Read all instructions in this manual before assembling or using your vacuum cleaner.
A WARNING
Your safety is important to us. To reduce the risk of fire, electrical shock,
injuiy to persons or damage when using your vacuum cleaner, follow basic
safety precautions including the following:
Use your vacuum cleaner only as
described In this manual. Use only with
Sears recommended attachments.
Disconnect electrica! supply before
servicing or cleaning out brush area.
Failure to do so could result In elecirical
shock or brush suddenly starting.
Do not leave vacuum cleaner when
plugged in. Unplug from outlet when not in
use and before servicing.
To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.
Do not allow to be used as a toy. Close
attention Is necessary when used by or
near children.
Do not use with damaged cord or plug. If
vacuum cleaner is not working as it should,
has been dropped, damaged, left outdoors,
or dropped into water, return It to a Sears
Service Center.
Do not pull or carry by cord, use cord as a
handle, close door on cord, or puli cord
around sharp edges or corners. Do not run
vacuum cleaner over cord, Keep cord away
from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord
Do not handle plug or vacuum cleaner with
wet hands.
Do not put any objects into openings.
Do not use with any opening blocked; keep
free of dust, lint, hair and anything that may
reduce airflow.
Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts,
Turn off all controls before unplugging.
Use extra care when cleaning on stairs. Do
not put on chairs, tables, etc. Keep on
floor.
Do not use vacuum cleaner to pick up
flammable or combustible liquids (gasoline,
cleaning fluids, perfumes, etc ), or use in
areas where they may be present. The
fumes from these substances can create a
fire hazard or explosion.
Do not pick up anything that is burning or
smoking, sucti as cigarettes, matches, or
hot ashes.
Do not use vacuum cleaner without dust
bag and/or fillers in place.
Always change the dust bag after
vacuuming carpet cleaners or freshener,
powders and fine dust. These products clog
the bag, reduce airflow and can cause the
bag to burst. Failure to change bag could
cause permanent damage to the vacuum
cleaner.
Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins, paper
clips, etc. They may damage the vacuum
cleaner or dust bag.
Do not operate vacuum cleaner without the
exhaust niter or exhaust filter door In place
(If applicable).
The hose contains electrical wires. Do not
use when damaged, cut, or punctured.
Replace if cut or worn- Do not pick up
sharp objects
Always turn off and unplug the vacuum
cleaner before connecting or disconnecting
either hose, HandhMate Jr.® (if applicable),
or nozzle.
Hold plug when rewinding onto cord reel.
Do not allow plug to whip when rewinding.
You are responsible for making sure that
your vacuum cleaner is not used by anyone
unable to operate It properly.
SAVE THESE INSTRUCTIONS
carefully for important use and safety information,
statements under warning and caution symbols.
our responsibilities,
his Owner's Manual
I nis guide contains safety
PARTS AND FEATURES
It is important to know your vacuum cleaner's parts and features to ensure its proper and safe
use. Heview these before using your vacuum cleaner.
ObjectStyle No.
BeltCB-6
Part No.
in USA
Part No.
in Canada
tJOiSC
nUob
Electronic
Touch Control
HmdiB
Hose Swivel-
CANISTER
Part No.
ObjectStyle No.
Dust Bag
Exhaust Filter
Q20-50557
EF*1
in USA
on RAARQ
/L.. sj OCfOOy
Motor Safety FilterCF-120“'86B8320-40321
Part No.
in Canada
20-50410
20-40324
Please pay special attention to these hazard alert boxes, and follow any instruc
tions given. WARNING statements alert you to such dangers as fire, electric
A
shock, burns and personal injury. CAUTION statements alert you to such dangers
as personal injury and/or property damage.
ASSEMBLY tNSTRUCTIONS
A WARNING
Efectrical Shock Hazard
DO NOT plug Into electrical supply until
assembly Is complete. Failure to do so
could result in electrical shock or
injury.
Before assembling vacuum cleaner, check
the PACKING LIST on the cover of the
separate REPAIR PARTS LIST. Use this list
to verify that you have received all the
components of your new Ken mo re vacuum
cleaner.
WAND-TELESCOPING
The wand length
is adjustable and
requires no
assembly. To
adjust, simply
push or puli the
wand adjust but
ton and slide the
upper wand to
the desired
height.
When adjusting the wand length you may
have to hold the PowerMate with your hand
or foot.
Wand
Length
Adjust
Button
The swivel, located on
the PowerMate, allows
you to turn the handle
to the left or right side
to reach farther under
low furniture.
-Keep
Hand
Above
This
Tab
PowerWIate
Insert wand into PowerMate until the wand
button snaps into place.
To remove; Step on wand release pedal,
then pull up on wands.
CANISTER
1. open the canister hood
2. Check to see that the dust bag is properly
installed See BAG CHANGING for
instructions.
3. Check to see that the motor safety filter is
properly installed. See lylOTOR SAFETY
FILTER CHANGING for instructions,
HOSE
1. Line up the hose
latch tab and notch
in canister hood
and insert hose
into canister until It
snaps into place.
To remove: Do not open hood before
removing hose. With hood closed, iift hose
latch tab upward and pull on hose.
Notch
HOOD AND TOOL
STORAGE COVER
It is norma! for the canister hood and too!
storage cover to come off when opened
further than needed. Line up the hinge slots,
insert the hinges into the slots, and close the
hood and tool storage cover to reinstall,,
A CAUTION
Never open canister hood with the tool
storage cover open. This will help to
prevent damage from occurring to the
canister hood and/or tool storage cover.
PET POWERMATE STORAGE
To store: Disconnect hose form wands and
canister to prevent stress on hose during
storage. Store hose in a loosely coiled
position on the hose covering is not stressed.
Handle
Lock
Button
Handle
Quick
Release
2. Insert handle
into wand until
lock button
snaps in place.
Be sure hose is
not twisted.
To remove;
Press handle
quick release
button and pull
up on handle.
This canister is equipped with an on-board
storage area for a Pet PowerMate
attachment.
To Install;
Open the Pet PowerMate storage cover.
Insert the Pet PowerMate, press down into
place, and close the lid securely.
To Remove;
Open the storage cover. Remove Pet
PowerMate from the storage area and use
as needed (see ATTACHMENTS and
ATTACHMENT USE TABLE).
OPERATING INSTRUCTIONS
HOW TO START
WARNING
Personal Injury and Product Damage
ncficcli U
« ALWAYS turn off the vacuum cleaner
before unplugging,
» The cord moves rapidly when
rewinding. Keep children away
and provide a clear path when
rewinding the cord to prevent
personal injury.
* DO NOT use outlets above counters.
Damage from cord to items in
surrounding area could occur.
Cord
Rewind
Button
NOTE: To reduce the risk of electric shock,
this vacuum cieaner has a polarized plug;
one blade is wider than the other. This plug
will fit in a polarized outlet only one way. if
the plug does not fit fully in the outlet,
reverse the plug, if It still does not fit, con
tact a qualified electrician to install the prop
er outlet Do not change the plug in any
way.
1. Pull cord out
of canister to
desired length.
The cord will not
rewind until the
cord rewind but
ton Is pushed.
Pita Haight
indicator
Handle
Release
Pedal
Pile Height Pedal
3. Lower wand from upright position by
pressing on the HANDLE RELEASE
pedal.
4. Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the rear of
the PowerMate. The pile height setting
shows on the indicator. See SUGGESTED
PILE HEIGHT SETTINGS.
Attention; Refer to your carpet manufac
turers cleaning recommendations. Some
more delicate carpets may require that they
be vacuumed with the PowerMate agitator
turned off to prevent carpet damage.
2. Plug the polarized power cord into a 120
Volt outlet located near the floor.
To rewind; Turn off
and unplug the vac
uum cleaner. Hold
the plug while
rewinding to prevent
damage or injury
from the moving
cord. Push cord
rewind button.
ELECTRONIC TOUCH CONTROL
Power Level Selection - turns on both
the Canister and PowerMate. The
button cycles through HIGH, MEDIUM,
and LOW power levels.
The canister motor always starts In HIGH
power, Press the Power Level Selection
button as needed to adjust power level.
POWER LEVELS!
H - when lit indicates the canister motor is
running at HIGH power,
M - when lit indicates the canister motor is
running at MEDIUM power,
L - when lit indicates the canister motor is
running at LOW power.
CARPET/BARE FLOOR - turns the
PowerMate motor on for cleaning of
carpets and off for cleaning of bare
floors. CARPET/BARE FLOOR mode
will be indicated on the handie display,
OFF - turns off canister and
PowerMate motors.
NOTE: When the vacuum cleaner is in
BARE FLOOR mode, the wand light DOES
NOT function since no electricity flows to the
PowerMate.
NOTE: The hose handle display may have a
protective film. This film may be removed,
10
VACUUR/IINGTIPS
Suggested sweeping pattern.
For best Gleaning action,
should be pushed strai
and pulled straight bad
pull stroke, the directti
should be changed
DC'U'MwII IrU mC? iw
be continued acroa
gliding motions.
The hose swivel allows
the hose to turn
without moving the
canister. This is helpful
for cleaning in small
areas. Check hose for
twisting before pulling
canister.
the PowerMate
away from you
t the end of each
if the PowerMate
ini into the next
is pattern should
carpet with stow.
NOTE:
Fast, jerky
strokes do
not provide
compiete
cleaning.
A CAUTION
Product Damage Hazard
Use care if the PowerMate and wand is
left in the upright position as It may tip
over easily. Property damage can occur
if tipped.
For best
cleaning results,
use Power Level
HIGH and fully
close the suction
control located on
the handle.
WARNING
Persona! Injury Hazard
Use care if canister is placed on
stairs. It may fall, causing personal
Injury or property damage.
CAUTION
Product Damage Hazard
Do not pull on the hose to move the
canister from one stair to the next
When finished cleaning in one area use
the handle grip on the canister to move
the vacuum cleaner to a new iocatlon
for further cleaning.
The stair grip
located on the
caster will aid in
preventing the
canister from
slipping when used
on stairs (see
PERFORMANCE
FEATURES).
•3'
~ ,~-jr
A WARNING
Personal Injury and Product Damage
Hazard
• DO NOT run over power cord with
PowerMate. Personal injury or
the cord or plug, personal injury or
property damage could result
NOTE: Be sure the canister is resting
securely on the stairs and the caster is in a
locked position before using.
I VI dvvX v*lv8r*IIi^ IvvIuilltV} iliw dililwW
passage open. Check each assembly area
in HOW YOUR VACUUM CLEANER
WORKS occasionaliy for dogs. Turn off
and unplug vacuum cleaner from outlet
before checking.
11
SUGGESTED PILE HEIGHT SETTINGS
For best deep down cleaning, use the XLO
setting. However, you may need to raise the
height to make some jobs easier, such as
scatter rugs and some deep pile carpets,
and to prevent the vacuum cleaner from
shutting off. Suggested settings are:
ATTACHMENTS
CAUTION
DO NOT attach or remove handle or
wands while vacuum cleaner is ON.
THiKi ctTkisiflf'lrin fiiiH
I 11vM UIU StlJMi |\ii I^ Oc I vl Ud.!11d
the electrical contacts or electronic
controls.
ATTACHMENTS ON HANDLE
NOTE: If the
PowerMate is
attached, turn
vacuum cleaner
off before
removing handle
from wands.
Lack
Button
Handle
Quick
RsiBBse
1. Press handle
quick reiease
button and pull
up on handle.
2. Slide attachments firmly
on handle as needed. See
ATTACHMENT USE
TABLE.
ATTACHMENTS ON WAND
Handh
HI - Shag, deep pile, or scatter rugs.
MED - Medium to deep pile.
LO - Low to medium pile.
XLO ” Most carpets and bare floors.
MU
2. Press wand
quick release
pedal with foot and
pui! the wand
Wand
Quick
Release
Pedal
straight up and out
of PowerMate.
3. Put attach
ments on wand
as needed. See
J^l jyj gU J
USE TABLE.
CONTOUR BRUSH
The contour brush will attach to the handle
or wand for overhead cleaning of furniture
such as cabinets and shelves.
1. Rotate the contour
brush and lock into
place.
2. Attach the contour
brush to the handle or
wand.
1. To remove
wand from
PowerMate,
lock wand in
straight-up
position.
12
LIFT-OFF FLOOR BRUSH
Electrical Shock Hazard
To reduce the risk of electric shock -
DO NOT use on wet surfaces.
To replace, insert
the floor brush
into the
PowerMate until
floor brush locks
into place.
NOTE: Turn off vacuum cleaner before
removing floor brush from PowerMate.
To remove the
floor brush,
Floor
Brush
press brush
release pedal on
the PowerMate.
Lift floor brush
out of
PowerMate.
(S
Floor
Brush
Refesse
Podal
ATTACHMENT USE TABLE
dustingbrush
To assemble
dusting brush,
insert the fabric
brush into the
dusting brush
nozzle and press
into place.
CLEANING AREA
Brush
Dusting
.LP
u
To remove,
press latch
and lift out.
ATTACHMENT
Ousting
Combination
Brush
Crevice Tool
Contour Brush
Floor Brush
PowerMate
Handi-Mate Jr.“^
Pet Powe rMate 3.4
Brush ^
Fabric rt
Brush
Furniture^
✓
✓
✓
✓
✓
✓
Between
Cushions^
✓
Drapes^Stairs
✓
✓✓
✓
✓
Bare
Floors
✓ 2
Carpeted
Floors/RugsWails
✓
✓
✓
1.. Always clean attachments before using on fabrics
2. Use BARE FLOOR setting on Electronic Touch Control.
3. Some Models: Handi-mate Jr.® and Pet PowerMate attachment instructions are included
with the products.
4. Pet PowerMate can only be used on the hose handle.
13
PERFORMANCE FEATÍIRÉS
WARNING
Persona! Injury Hazard
Always turn off and unplug the vacuum
cleaner before cleaning the agitator area
as agitator may suddenly restart.
Failure to do so can result in personal
injury.
OVERLOAD PROTECTOR
The PowerMate
has built-in
protection against
motor and belt
damage should
the agitator jam. If
the agitator slows
down or stops, the
overload protector
shuts off the
PowerMate and
the red light will come on. The canister
motor will continue to run.
To correct problem: Turn off and unplug
vacuum cleaner, remove obstruction, then
press BELT RESET button.
If the problem persists, have the
vacuum cleaner serviced by a Sears or
other qualified service agent.
iMb ftMr H fMW J|L |L I mm
E
ijiip f^l FДMPR
Overload Protector/
Belt Reset
Button—
PERTOHMANCE INDICATOR
Wheji th^vacuum
clever p running
witl/noTOal airflow,
f ligly on the
irformance
idicalor Is off. The
light mmes on
wh^ver the
airipw becomes blocked. If that occurs,
chfck the disposable dust bag, motor
fly filter and other possible clog
locations shown in HOW YOUR VACUUM
^CLEANER WORKS.
To corr^moblem: See the TROUBLE
SHOOTING tibie.
NOT^S^iB light may come on when using
cerif^ttachmenis, due to reduced airflow
thmim attachment,
Performance
Indicator-
Írivialprotector
ftm vacuum cleaner has a thermal
fprllector which automaticaliy trips to protect
№ vacuum cleaner from overheating, If a
*og prevents the normal flow of air to the
lotor, the thermal protector turns the
^motor off automatically. This allows the
' motor to cool in order to prevent possible
damage to the vacuum cleaner.
Active brush edge
cleaners are on both
sides of the
PowerMate- Guide
either side of the
PowerMate along
base »boards or next
to furniture to help
remove dirt trapped
at carpet edges.
To correct problem: Turn off and unplug
vacuum cleaner to allow the vacuum
cleaner to cool and the thermal protector
Check for and remove clogs, If
ne^ssary. Also check and replace any
c^ged filters. Wait approximately
ilrty (30) minutes and plug the vacuum
cleaner In and turn back on to see If the
motor protector has reset.
14
STAIR GRIP
DIRT SENSOR
During normal operation while the canister is
in the horizontal position, the caster wheel
rotates freely aeo“.
The Stair Grip
feature allows
the caster
wheel to lock in
position when
the vacuum
cleaner is
rotated 25“
from horizontal into a vertical position fn
order for the canister to rest on stairs.
WAND LIGHT
This vacuum cleaner is
equipped with a light on the
extension wand. This light
will operate only when the
vacuum cleaner is in
CARPET mode (see HOW
TO START). The light wii!
operate when attached or
not attached to the
PowerMate.
The light can be used lor lighting hard to
reach iocations.
The dirt sensor light system is
mounted on the handle It
consists of a red and a green
light.
Ul H M :'V
IN OPERATION
When the vacuum cleaner is in use, the lights
will change as dirt is being vacuumed. As long
as the red light is on, dirt is passing through
the handle to indicate that the surface still
needs cleaning.
When the sensor light changes to green,
the sensor is not seeing enough dirt to
. ■ *
■‘T‘T
warrant further cleaning of that area,
Qiif^TiriKI PriMTEini
■^r
The suction
control allows
you to change
the vacuum
suction for
different fabrics
Decrease
Suction
Increase
Suction
and carpet
weights. Opening the control decreases
suction for draperies and lightweight rugs,
while dosing the control increases suction
for upholsteries and carpets.
HOW YOUR VACUUM CLEANER WORKS
The vacuum cleaner creates suction that
picks up dirt. Rapidly moving air carries the
dirt to the dust bag through the airflow pas
sages. The dust bag lets the air pass
through, while ft traps the dirt.
For best cleaning results, keep the airflow
passage open. Check the starred areas