SERVICE NUMBERS ............................................... BACK COVER
Master Protection Agreements
Congratulations on making a smart purchase. Your n ew
Kenmore
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
✔ Parts and labor needed to help keep products operating
✔ Expert service by a force of more than 10,000 authorized
✔ Unlimited service calls and nationwide service, as often as
✔ “No-lemon” guarantee – replacement of your covered
✔ Product replacement if your covered product can’t be fixed.
✔ Annual Preventive Maintenance Check at your request – no
✔ Fast help by phone – we call it Rapid Resolution – phone
✔ Power surge protection against electrical damage due to
✔ $250 Food Loss Protection annually for any food spoilage
✔ Rental reimbursement if repair of your covered product takes
✔ 10% discount off the regular price of any non-covered repair
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 18008276655.
*Coverage in Canada varies on some items. For full details
call Sears Canada at 18003616665.
®
product is designed and manufactured for years of
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
Sears service technicians, which means someone you can
trust will be working on your product.
you want us, whenever you want us.
product if four or more product failures occur within twelve
months.
extra charge.
support from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
power fluctuations.
that is the result of mechanical failure of any covered
refrigerator or freezer.
longer than promised.
service and related installed parts.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 18004MYHOME
®
.
2
KENMORE APPLIANCE AND
OPTIONAL PEDESTAL WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material or workmanship within one year from the
date of purchase, call 1-800-4-MY-HOME
repair.
If this appliance is used for other than private family purposes,
this warranty applies for only 90 days from the date of purchase.
THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL
AND WORKMANSHIP. SEARS WILL NOT PAY FOR:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions supplied
with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF
REMEDIES
Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest period
allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may
not apply to you.
This warranty applies only while this appliance is used in the
United States and Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears, Roebuck and Co.
Dept. 817WA, Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2B8
®
to arrange for free
PRODUCT RECORD
In the space below, record your complete model number, serial
number, and purchase date. You can find this information on the
model and serial number label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning
your appliance.
Model number __ __ __. __________________________________________
Serial number___________________________________________________
Purchase date __________________________________________________
Save these instructions and your sales receipt for future
reference.
PEDESTAL PRODUCT RECORD
In the space below, record your complete model number, serial
number, and purchase date. You can find this information on the
model and serial number label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning
your pedestal.
Model number __ __ __. __________________________________________
Serial number___________________________________________________
Purchase date __________________________________________________
Save these instructions and your sales receipt for future
reference.
3
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
Thissymbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
4
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
■ Pliers (that open to 1
■ Flashlight (optional)
Tools needed for installation
■ Open end wrenches 14 mm and 13 mm
■ Level
■ Wood block
■ Ruler or measuring tape
Parts supplied
ABC
A. U-shaped hose form
B. Water inlet hoses (2)
C. Inlet hose washers (4)
Alternate Parts
Parts listed are available from your local Sears store or Sears
Service Center. For further information, please call
drain tub or utility sink and sump pump
(available from local plumbing suppliers)
additional drain hose, Part
Number 8318155; and connector kit,
Part Number 285835
4 ft (1.2 m) drain hose extension kit,
Part Number 285863
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314
10 ft (3.0 m) Part Number 350008
Options
Pedestal
You have the option of purchasing pedestals of different heights
separately for this washer. You may select a 10" (254 mm) or a
15.5" (394 mm) pedestal. The pedestal will add to the total height
of the washer.
Optional pedestal
To order, call your local Sears store. For further information,
please call 1-800-4-MY-HOME
PedestalHeight Approximate height
with washer
10" (254 mm)46" (1168 mm)White46822
15.5" (394 mm)51.5" (1308 mm)White57822
®
(1-800-469-4663).
ColorModel
Number
Stack Kit
Are you planning to stack your washer and dryer? To do so, you
will need to purchase a Stack Kit.
To order, call your local Sears store. Ask for the stack kit (Part
Number 8572546). For further information, please call
1-800-4-MY-HOME® (1-800-469-4663). Follow instructions
included with the kit. See “Location Requirements.”
Location Requirements
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See “Drain
System.”
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
■ A water heater set to deliver 120°F (49°C) water to the
washer.
■ A grounded electrical outlet located within 6 ft (1.8 m) of
where the power cord is attached to the back of the washer.
See “Electrical Requirements.”
■ Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
5
■ A level floor with a maximum slope of 1" (25 mm) under entire
washer. Installing the washer on soft floor surfaces, such as
carpets or surfaces with foam backing, is not recommended.
■ A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures. See “Washer Care” for information on
winterizing.
Installation clearances
■ The location must be large enough to allow the washer door
to be fully opened.
■ Additional spacing should be considered for ease of
installation and servicing. The door opens more than 90°, and
it is not reversible.
■ Additional clearances might be required for wall, door, and
floor moldings.
■ Additional spacing of 1" (25 mm) on all sides of the washer is
recommended to reduce noise transfer.
■ Companion appliance spacing should also be considered.
Washer Dimensions
27"
50¼"
(1276 mm)
(686 mm)
Recommended installation spacing for recessed or
closet installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
14"* max.
1"
(25 mm)
(356 mm)
30½"
(775 mm)
A
4"
(102 mm)
2
48 in.
(310 cm
2
24 in.
(155 cm
*
2
)
*
2
)
B
A. Side view - closet or confined area
B. Closet door with vents
*Min. top and bottom air openings for closet door.
Recessed or closet installation - Washer on pedestal
(76 mm)
(76 mm)
3"
3"
36"
(914 mm)
30½"
(775 mm)
Door is not reversible.
Recommended installation spacing for custom
undercounter installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
37" min.
(939 mm)
1"
(25 mm)
27"
(686 mm)
1"
(25 mm)
1"
(25 mm)
27"
(686 mm)
1"
(25 mm)
1"
(25 mm)
(775 mm)
AB
A. Recessed area
B. Side view - closet or confined area
30½"
14"* max.
(356 mm)
4"
(102 mm)
6
Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer
The dimensions shown are for the recommended spacing.
48 in.2 *
(310 cm2)
3" (76 mm)
3" (76 mm)
2
24 in.
*
(155 cm
2
)
12" (305 mm)
1" (25 mm)
Drain System
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”
Standpipe drain system - wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of
2" (50 mm). The minimum carry-away capacity can be no less
than 17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (762 mm) high and
no higher than 96" (2.4 m) from the bottom of the washer.
30" min.
(762 mm)
72"
(1829 mm)
5¼"**
(133 mm)
1"***
(25 mm)
27"
(686 mm)
1"***
(25 mm)
*Min. top and bottom air openings for closet door.
***Wall, door and floor molding may require additional spacing.
Recommended installation spacing for cabinet
installation
The dimensions shown are for the recommended spacing.
For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
7" (178 mm)
7" (178 mm)
9"
(229 mm)
A
B
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (762 mm) above the floor.
Floor drain system (view D)
The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 28" (710 mm) from the
bottom of the washer. Additional hoses might be needed.
28" min.
30" min.
(762 mm)
CD
(710 mm)
4"
(102 mm)
31½"
(800 mm)
1"
(25 mm)1"(25 mm)
27"
(686 mm)
1"
(25 mm)
7
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
■ A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
■ This washer is equipped with a power supply cord having a
3 prong grounding plug.
■ To minimize possible shock hazard, the cord must be
plugged into a mating, 3 prong, grounding-type outlet,
grounded in accordance with local codes and ordinances. If a
mating outlet is not available, it is the personal responsibility
and obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
■ If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
■ Do not ground to a gas pipe.
■ Check with a qualified electrician if you are not sure the
washer is properly grounded.
■ Do not have a fuse in the neutral or ground circuit.
8
INSTALLATION INSTRUCTIONS
Remove Transport System
WARNING
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the washer
is within approximately 3 ft (900 mm) of its final location.
There are 4 transport bolts in the rear panel of the washer that
support the suspension system during transportation. These
bolts also retain the power cord inside the washer until the bolts
are removed.
Connect the Inlet Hoses
Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washer into the hose couplings.
AB
A. Coupling
B. Washer
Connect the inlet hoses to the water faucets
Make sure washer drum is empty and flat washers have been
placed into hose couplings.
1. Attach a hose to the hot water faucet. Screw on coupling by
hand until it is seated on the washer.
2. Attach a hose to the cold water faucet. Screw on coupling by
hand until it is seated on the washer.
3. Using pliers, tighten the couplings with an additional
two-thirds turn.
1. On the back of the washer, loosen the 4 transport bolts using
a 13 mm wrench.
2. Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt.
3. Once all 4 bolts are removed, discard the bolts and spacers.
Then pull the power cord through the opening of the rear
panel and close the hole with the attached cap.
4. Cover the bolt holes with the 4 transport bolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your
local service center. To avoid suspension and structural damage,
your machine must be properly set up for relocation by a certified
technician.
NOTE: Do not overtighten or use tape or sealants on the valve.
Damage to the valves can result.
Clear water lines
■ Run water through both faucets and inlet hoses, into a
laundry tub, drainpipe or bucket, to get rid of particles in the
water lines that might clog the inlet valve screens.
■ Check the temperature of the water to make sure that the hot
water hose is connected to the hot water faucet and that the
cold water hose is connected to the cold water faucet.
9
Connect the inlet hoses to the washer
IMPORTANT: Make sure that the flat washers have been placed
into the hose couplings.
Laundry tub drain or standpipe drain
Connect the drain hose form to the corrugated drain hose.
H
H. Hot water inlet
C. Cold water inlet
C
1. Attach the hot water hose to the washer’s hot (H) water inlet
valve. Screw on coupling by hand until it is seated on the
washer.
2. Attach the cold water hose to the washer’s cold (C) water
faucet. Screw on coupling by hand until it is seated on the
washer.
3. Using pliers, tighten the couplings with an additional
two-thirds turn.
NOTE: Do not overtighten. Damage to the coupling can
result.
4. Turn on the water faucets completely and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.
Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.
AB
A. Snap either end of the drain hose form to the drain hose at
the point where the corrugation begins.
B. Bend drain hose over drain hose form and snap into place.
To keep drain water from going back into the washer:
■ Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
■ Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor drain under “Tools and
Parts.”
Secure the Drain Hose
1. Drape the power cord over the washer top.
2. Move the washer to its final location.
3. Place the drain hose in the laundry tub or standpipe as
shown. See illustrations A and B.
Route the Drain Hose
Proper routing of the drain hose protects your floor from damage
due to water leakage. Read and follow these instructions.
Remove drain hose from the washer
Gently pull the corrugated drain hose from the shipping clips.
ABC
4. If the washer faucets and the drain standpipe are recessed,
put the hooked end of the drain hose in the standpipe as
shown. See illustration C.
NOTES:
■ Do not force excess drain hose back into the rear of the
washer.
■ To avoid siphoning, do not seal or put more than 4½"
(114 mm) of the drain hose into drainpipe or standpipe.
10
Level the Washer
Properly leveling your washer avoids excessive noise and
vibration.
NOTE: Installing washer on soft floor surfaces, such as carpets
or surfaces with foam backing, is not recommended.
1. Slide the washer to its final location.
2. Check that all four feet are in firm contact with the floor.
3. Check the levelness of the washer by placing a level on the
top edge of the washer, first side to side then front to back.
If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wooden block and adjust the front feet height
moving the hexagonal plastic part as necessary. Repeat to
adjust back feet.
4. Make sure all four feet are stable and resting on the floor.
Then check that the washer is perfectly level (use a level).
Repeat steps 1-3 until washer is level.
5. After the washer is level, and all four feet are in firm contact
with the floor, use a
locknuts on the feet, tightly against the washer cabinet.
IMPORTANT: All four feet must be tightened. If the locknuts
are not tight against the washer cabinet, the washer may
vibrate.
6. The washer should not move front to back, side to side, or
diagonally when pushed on its top edges.
7. Confirm the levelness of the washer.
9
/16" (14 mm) open-end wrench to turn the
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check that all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.
3. Check that you have all of your tools.
4. Dispose of/recycle all packaging materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
WARNING
Electrical Shock Hazard
Plug into a grounded3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and to clean your washer, measure ½ the detergent
manufacturer’s recommended amount of HE High Efficiency
detergent for a medium-size load. Pour the detergent into the
detergent dispenser. Select NORMAL/CASUAL, and then
select START. Allow the washer to complete one whole cycle.
Use only HE High Efficiency detergent.
11
FEATURES AND BENEFITS
Your new front-loading high efficiency washer, was designed to
conserve resources and lower your water and energy bills. The
washer is designed to determine and then provide the amount of
water needed for the best performance. The time of operation
may be greater for this new system than for a conventional
washer.
Electronic Controls
Flexible electronic controls are easy to use whether you are a
beginner or an expert.
Auto Water Level
Adjusting to the size of the load, this feature allows the washer to
use the minimal amount of water needed to clean and rinse the
clothes. With a low water level, you can obtain the same results
with smaller amounts of laundry products. Because only the
required amount of water is used, the washer saves energy, too.
You can obtain the same washing results for small and large load
size.
Larger Load Size
Since there is no agitator, you can wash larger, bulkier items such
as an average size sleeping bag. You are also able to wash more
clothes at one time, which means fewer loads. You can wash a
pillow or a large stuffed teddy bear.
Suspension System
To reduce washer “walk” and “off-balance” conditions, your new
washer combines:
■ 2 Springs to isolate vibration
■ 3 Shock absorbers at the washer base to minimize
movement
Stainless Steel Drum
The stainless steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, reducing drying time.
Adaptive Variable Speed Motor
The motor adapts to the load size and to the cycle selected to
give the optimum cleaning, rinsing, and spinning conditions. The
motor can handle slow speeds needed for delicate items and is
powerful enough to drive an average clothes load up to highspeed spin.
Spin Speeds
This washer automatically selects the spin speed based on the
cycle selected. This factory setting can be changed, however.
This washer offers up to three different spin speed choices.
Add a Garment
This option is available in all wash cycles except Rinse & Spin,
Drain & Spin, and Clean Washer. When this option is available at
the beginning of the cycle, the Add a Garment status light will
illuminate for the first 7 minutes. This washer allows a 7-minute
period in which other garments may be added to a load.
Dynamic Balance
A precision balancing system that allows the washer to reach
high-speed spins. The washer spins faster so that clothes
coming out of the washer will have less moisture than with
traditional top load machines. In addition, if the Dynamic Balance
system detects off-balance loads during spinning, it redistributes
the clothes so that they are evenly balanced.
Detergent Advantage System Dispenser
The three compartments in the dispenser allow loading of all
laundry products before the washer is started. The products will
be dispensed into the wash at the optimal time for highperformance cleaning. The bleach release system is included in
the detergent advantage system. The detergent is added at the
beginning of the cycle, and the bleach is added after the
enzymes have had a chance to do their cleaning. The fabric
softener is dispensed in the rinse cycle or in the 2ND RINSE, if
selected. The Detergent Advantage System Dispenser tray can
be easily removed for cleaning.
12
Use only HE High Efficiency detergent.
WASHER USE
Starting Your Washer
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
The following is a guide to using your washer. Please refer to
specific sections of this manual for more detailed information.
Do not store laundry products on the top surface of this washer.
Vibration is normal during operation.
Using the Proper Detergent
Use only High Efficiency detergents. The package for this type of
detergent will be marked “HE” or “High Efficiency.” This wash
system, along with less water, will create too much sudsing with a
regular non-HE detergent. Using regular detergent will likely result in
washer errors, longer cycle times and reduced rinsing performance.
It may also result in component failures and noticeable mold or
mildew. HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer's
instructions to determine the amount of detergent to use.
Remember, concentrated detergents such as 2x or higher will use
less detergent based on load size.
First Wash Cycle Without Laundry
Before washing clothes for the first time, if not completed during
the final installation step, choose the Normal/Casual cycle and
run it without clothes. Use only HE High Efficiency detergent. Use
½ the manufacturer’s recommended amount for a medium-size
load. This initial cycle serves to ensure the interior is clean before
washing clothes.
For All Wash Cycles
1. To load washer
Open the washer door by pulling on the handle.
Sort laundry according to color and type of fabric. Place a
load of sorted clothes in the washer. Do not overload washer.
Overloading can cause poor cleaning.
■ The washer can be fully loaded, but not tightly packed.
Washer door should close easily.
■ Mix large and small items. Avoid washing a single item.
Load evenly.
■ Wash small items such as infant socks in mesh garment
bags. It is recommended that more than one garment bag
be used and that each garment bag be filled with equal
amounts of material.
■ When unloading garments, occasionally check under the
colored seal/bellow rim at the front of the tub for small
items.
2. Close the washer door by pushing it firmly until the lock
clicks. The washer door will remain locked during the wash
cycle.
NOTE: After any wash cycle is completed, the door must be
opened and then closed before a new cycle can begin. The
door can be opened only if STOP is selected while the ADD A
GARMENT light is illuminating or if the cycle has been
canceled. See “To cancel a cycle” in the “Changing Cycles,
Options and Modifiers” section.
3. Open the dispenser drawer and add laundry products to the
detergent, bleach, or fabric softener compartments. Close
drawer slowly to avoid spills. See “Using the Dispenser.”
NOTE: Use only HE High Efficiency detergent.
Use only HE High Efficiency detergent.
13
4. Turn on the washer by selecting POWER. Select one of the
cycles by turning the cycle selector. The indicator light for the
selected cycle will illuminate. When selecting a Wash Cycle,
the preset Modifiers and Options, Water Temp, and Spin
Speed for the selected cycle will illuminate. The preset
settings provide the recommended fabric care for the
selected cycle. See “Cycles.”
5. Select the desired OPTIONS. Not all Options are available
with all cycles. See “Options.”
6. Select the desired MODIFIERS. Not all Modifiers are available
with all Cycles and Options. See “Modifiers.”
7. If desired, select the CYCLE SIGNAL. The signal is helpful
when you are washing items that should be removed from the
washer as soon as it stops. Press CYCLE SIGNAL once to
turn it on. The indicator light will illuminate. Press again to
turn it off.
8. To begin the wash cycle immediately
Select and hold START (for approximately 1 second).
■ If you do not select START within 5 minutes of choosing a
cycle, the washer automatically shuts off.
■ When the wash cycle is complete, the CLOTHES CLEAN
status light illuminates, the door unlocks, and the wash
load can be removed from the washer. The washer
powers down automatically 5 minutes after the cycle is
complete and the CLOTHES CLEAN light goes off until
door is opened. To power down the washer manually after
the wash cycle is complete, select STOP once.
9. To begin the wash cycle later
Select DELAY START until the desired delay time (in hours)
shows in the Estimated Time Remaining display. Select
START. The countdown to the wash cycle will show in the
display window.
IMPORTANT: When delaying a cycle, use only powdered
detergents in the main wash compartment since liquid
detergents may seep out of the compartment during Delay,
before the wash cycle begins.
Using the Dispenser
Your new washer has a dispenser drawer with three separate
compartments for your laundry products—one is for detergent,
one is for liquid chlorine bleach, and one is for liquid fabric
softener. Laundry products are diluted and dispensed
automatically at the proper time during the wash cycle, making it
unnecessary for you to return to the washer during the cycle to
add them.
It is normal for small amounts of water to remain in the
dispensers when the wash cycle is complete.
Do not put laundry products directly into the wash tub. Always
use the proper dispensers when adding laundry products.
Choosing the Right Detergent
Use only High Efficiency detergents. The package for this type of
detergent will be marked “HE” or “High Efficiency.”
This wash
system, along with less water, will create too much sudsing with a
regular non-HE detergent. Using regular detergent will likely result in
washer errors, longer cycle times, and reduced rinsing performance.
It may also result in component failures and noticeable mold or
mildew.
HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer's
instructions to determine the amount of detergent to use.
Remember, concentrated detergents such as 2x or higher will use
less detergent based on load size.
Use only HE High Efficiency detergent.
To fill dispenser compartments
1. Pull out the dispenser drawer.
2. Add the desired laundry product to the proper compartment.
3. Push in the dispenser drawer slowly and completely (to avoid
a spill).
A
C
MAX
DETERGENT
B
A. Dispenser release lever
B. Main Wash detergent compartment
C. Liquid chlorine bleach compartment
D. Fabric softener compartment
LIQUID BLEACH
SOFTENER
Dispenser
MAX
D
14
Main Wash detergent compartment
(Letter B in Dispenser Illustration)
Add liquid or powdered HE detergent to this compartment for
your main wash cycle.
■ Powdered color-safe bleach may be added to the Main Wash
compartment along with the powdered detergent.
■ Use the measurement device which comes with the
detergent. Add no more than the manufacturer’s
recommended amount.
NOTE: Overfilling could cause an oversudsing condition.
Chlorine bleach compartment
(Letter C in Dispenser Illustration)
Add NO MORE THAN 2/3 cup (160 mL) liquid chlorine bleach to
this compartment. The bleach will be automatically diluted and
dispensed at the best time during the first rinse after the wash
cycle. This compartment cannot dilute powdered bleach.
■ Use only liquid chlorine bleach in this dispenser. Do not use
this dispenser to add powdered chlorine or any form of colorsafe bleach to your load.
■ Always measure liquid chlorine bleach. Use a measuring cup
with a pour spout; do not guess. Follow the manufacturer’s
directions for proper use.
■ Do not fill beyond the “MAX” level.
NOTE: Overfilling could cause garment damage.
Fabric softener compartment
(Letter D in Dispenser Illustration)
Add ¼ cup (60 mL) liquid fabric softener to this compartment.
Fabric softener will be automatically dispensed in the final rinse
or in the 2ND RINSE, if selected.
■ Do not fill beyond the “MAX” level.
Pausing or Restarting
1. To pause the washer at any time, select STOP.
2. To continue the cycle, select and hold START (for
approximately 1 second).
Changing Cycles, Options, and
Modifiers
Not all Options and Modifiers are available with all Cycles.
Cycles, Options, and Modifiers can be changed anytime before
START is selected.
To stop a cycle and select a new cycle
1. Select STOP once.
2. Select desired cycle.
3. Select the desired MODIFIERS & OPTIONS.
4. Select and hold START (for approximately 1 second) to restart
the washer at the beginning of the new cycle.
To cancel a cycle
To drain the washer manually
1. Select STOP.
2. Select RINSE/DRAIN & SPIN.
3. Press the 2ND RINSE button to deselect the 2nd Rinse
option.
4. Select and hold START (for approximately 1 second) to begin
the drain.
5. When the spin is complete, the door unlocks. Items can be
removed from the washer.
Status Lights
These lights show which portion of the cycle the washer is
operating. They also indicate when you can add an additional
item to the wash cycle and when the controls are locked.
Adding items
You can add items to the washer after the wash cycle has
started, if the ADD A GARMENT status light is illuminating. All
cycles have this feature except Rinse/Drain & Spin and Clean
Washer.
To add items
1. Select STOP. The washer door unlocks, and items can be
added.
2. To continue the cycle, close the door and select and hold
START (for approximately 1 second).
NOTE: To add garments after the ADD A GARMENT period is
over, the wash cycle needs to be canceled, the items added, and
a new wash cycle started.
Clothes Clean
The Clothes Clean light comes on when the cycle is complete.
Light will stay on until door is opened.
1. Select STOP twice.
2. The washer powers down, the door unlocks, and clothes can
be removed.
NOTE: If the water level or the temperature is too high, the
washer will drain automatically before the door unlocks.
To change Options or Modifiers after the cycle has
started
1. Select STOP.
2. Select the desired MODIFIERS & OPTIONS. If the option or
modifier are not available, the machine will beep.
3. Select and hold START (for approximately 1 second) to
continue the cycle.
Locking controls
The Control Lock avoids unintended use of the washer. You can
also use the control lock feature to avoid unintended cycle or
option changes during a cycle. When CONTROLS LOCKED
status light is lit, all buttons are disabled except for STOP and
POWER. You can lock the controls while the washer is operating.
To lock the controls
Select and hold CYCLE SIGNAL for 3 seconds.
The CONTROLS LOCKED status light illuminates.
To unlock the controls
Select and hold CYCLE SIGNAL for 3 seconds until the
CONTROLS LOCKED status light turns off.
15
Estimated Time Remaining
The cycle times vary automatically based on your water pressure,
water temperature, detergent, and clothes load. The cycle time
will be extended if oversudsing occurs or the load is unbalanced.
The SUDs routine removes extra suds and assures proper rinsing
of your garments. The options you select will also affect the cycle
times that are shown in the Preset Cycle Settings table. The
Estimated Time Remaining can change up to 30 minutes under
extreme conditions.
Door Locked
When the status light illuminates, the door is locked.
Cycles
Wash Cycles
Choose Wash Cycle by rotating the Cycle selector knob to the
desired cycle. The indicator light for the cycle selected will
illuminate. Each cycle is designed for different types of fabric and
soil levels.
Cycle
Estimated
Time*
Wash/Rinse
Te mp
Spin Speed
(hr:min)
Drain & Spin0:15N/AHigh
Clean Washer0:54N/AHigh
*The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load. The
cycle time will be extended if oversudsing occurs or the load is
unbalanced.
Whitest Whites
This cycle is especially designed for cleaning loads of soiled
white fabrics with the addition of bleach. Hot washing
temperatures assure optimal bleach activity. An additional rinse
provides optimal rinse performance to avoid chlorine residue on
your laundry. This cycle combines fast-speed tumbling, longer
wash time, and high-speed spin to shorten drying time.
Heavy Duty
Use this cycle to wash loads of sturdy, colorfast fabrics, and
heavily soiled garments. This cycle combines fast-speed
tumbling, longer wash time, and high speed spin to shorten
drying times.
■ Each cycle has a preset cycle time, WASH/RINSE TEMP,
SPIN SPEED and may have preset Options and Modifiers.
The preset settings provide the recommended fabric care for
the selected cycle.
■ The preset settings can be changed anytime before START is
selected. Not all Options and Modifiers are available with all
Cycles. To change settings after the cycle has started, select
STOP, then select the desired settings. Select and hold
START (for approximately 1 second) to continue the cycle.
Preset Cycle Settings
Each cycle has a preset Cycle Time, Water Temp, and Spin
Speed. The preset settings provide the recommended fabric care
for the selected cycle. See chart.
Cycle
Estimated
Time*
Wash/Rinse
Te mp
Spin Speed
(hr:min)
Whitest Whites0:85Hot/ColdHigh
Heavy Duty0:71Hot/ColdHigh
Normal/Casual0:54Warm/ColdHigh
Express Wash
(2-3 items)
Delicate0:37Warm/ColdMedium
Rinse/Drain &
Spin
0:30Warm/ColdHigh
0:25Cold/ColdHigh
Normal/Casual
Use this cycle to wash loads of no-iron fabrics such as sport
shirts, blouses, casual business clothes, permanent press
blends, cottons and linens, and synthetic fabrics. This cycle
combines medium-speed tumbling, high-speed spin, and a load
cooling process to reduce wrinkling.
Express Wash
Use this cycle to wash small loads of 2-3 lightly soiled garments
that are needed in a hurry. This cycle combines fast-speed
tumbling, a shortened wash time, and extra high speed spin to
shorten drying time. Large wash loads will result in the machine
increasing the wash time.
Delicate
Use this cycle to wash sheer fabrics and lingerie. This cycle
combines low-speed tumbling and medium-speed spin for gentle
fabric care.
■ Use mesh garment bags to wash undergarments such as
underwire bras, items with strings, and small items such as
socks.
Rinse/Drain & Spin
Use this cycle to rinse, drain, and spin your wash load. This cycle
combines fast-speed tumbling and high-speed spin. If desired,
you can reduce the spin speed by selecting the speed you want
from the SPIN SPEED modifier.
Rinse/Drain & Spin is useful for
■ Loads that need rinsing only.
■ Adding fabric softener to a load using the fabric softener
dispenser.
16
Drain & Spin
Prewash
Use this cycle to drain your washer or to drain and spin your
wash load. The spin speed is preset to high. If desired, you can
reduce the spin speed by selecting the speed you want from the
SPIN SPEED modifier.
NOTE: Loads of synthetics, delicate fabrics, handwashables, and
woolens should be drained with no spin or low spin to avoid
fabric stress.
To use Drain & Spin setting
■ Select RINSE/DRAIN & SPIN cycle.
■ Press the 2ND RINSE button to deselect the rinse option.
■ Press START.
Clean Washer
Use the Clean Washer cycle once a month to keep the inside of
your washer fresh and clean. This cycle uses a higher water level
in combination with liquid chlorine bleach to thoroughly clean the
inside of your washing machine. See “Cleaning Your Washer.”
IMPORTANT: Do not place garments or other items in the washer
during the Clean Washer cycle. Use this cycle with an empty
wash drum.
Normal Sounds
As with any new product, you will hear sounds that you are not
accustomed to. You may hear various sounds when the door is
locked or unlocked, and during the washing, rinsing, or spinning
process. Between changes in wash actions, there will be
momentary pauses. You will hear water spraying and splashing
during the wash and rinse cycles. These new sounds and pauses
are part of normal washer operation. See “Troubleshooting.”
Use this option for loads of heavily soiled garments that need
pretreatment.
■ Add detergent to the Main Wash Compartment of the
dispenser drawer.
This option adds tumbling time prior to the selected main cycle.
The washer continues automatically from prewash into the main
wash cycle.
2nd Rinse
A second rinse can be used to aid in the removal of detergent or
bleach residue from garments. This option provides an additional
rinse with the same water temperature as the Normal rinse.
Cycle Signal
This signal is helpful when you are removing items from the
washer as soon as it stops. Select ON or OFF.
Modifiers
Preset cycle settings of Water Temperature, Spin Speed, and
Rinse Options can be changed. You can change a modifier after
starting a cycle anytime before the selected Modifier begins. Not
all Modifiers are available with all options and cycles.
Options
You can customize your wash by adding Options to your cycle
selections. You can add or change an option after starting a cycle
anytime before the selected option begins. Not all Options are
available with all cycles.
■ See the “Laundry Guide” section for an overview of possible
options for each Wash Cycle selection.
■ If an option is available with a selected cycle, the light for that
option will illuminate when selected.
■ If an option is unavailable with a selected cycle, there will be a
short tone and the light for that option will not illuminate when
selected.
■ To change the spin speed, select the SPIN SPEED button
until the desired setting illuminates.
■ To change the water temperature, select the WASH/RINSE
TEMP button until the desired setting illuminates.
Wash/Rinse Temp
Select a water temperature based on the type of load you are
washing. Use the warmest wash water safe for fabrics. Follow
garment label instructions.
Warm rinses leave the loads dryer than cold rinses. Warm rinses
increase wrinkling. In cold climates, a warm rinse makes the load
more comfortable to handle. Cold rinses save energy.
Temperature Guide
Wash Water TemperatureSuggested Fabrics
HOTWhites and pastels
Heavy soils
WARMBright colors
Moderate to light soils
COLDColors that bleed or fade
Light soils
In wash water temperatures colder than 60°F (15.6°C),
detergents do not dissolve well. Soils may be difficult to remove.
17
Auto Temp Control
ATC (Auto Temp Control) electronically senses and maintains a
uniform water temperature. ATC regulates incoming hot and cold
water. The ATC is automatically turned ON when a cycle is
selected. See Preset Cycle Settings table in “Cycles.”
■ ATC works for the wash temperature with Warm/Warm,
Warm/Cold, and Cold/Cold settings.
■ ATC works for the rinse temperature with the Warm/Warm
setting.
■ The Cold rinse temperatures depend on the cold water at
your faucet.
Laundry Guide
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these
washer cycles.
CYCLESUGGESTED LOAD TYPEAVAILABLE OPTIONS
Delay StartPrewash2nd RinseCycle Signal
Whitest WhitesSoiled white fabrics✔✔✔ ✔
Heavy DutyHeavily soiled underwear, towels, shirts, etc., made
of cotton
Normal/CasualNormally soiled blouses, shirts, overalls, etc., made
of polyester, nylon, cotton, linen, or cotton blends
Express WashSmall loads of 2-3 lightly soiled cotton, polyester,
nylon, and cotton blends.
DelicateCurtains and delicate clothing, dresses, skirts,
shirts, and blouses
Rinse/Drain & SpinAll loads✔✔✔
Clean WasherNo clothes✔✔
✔✔✔ ✔
✔✔✔ ✔
✔✔✔
✔✔✔
18
LAUNDRY TIPS
Preparing clothes for washing
Follow these recommendations to help you prolong the life of
your garments.
■ Use only High Efficiency detergents. The package for this type
of detergent will be marked “HE” or “High Efficiency.” This
wash system, along with less water, will create too much
sudsing with a regular non-HE detergent. Using regular
detergent will likely result in washer errors, longer cycle times
and reduced rinsing performance. It may also result in
component failures and noticeable mold or mildew. HE
detergents are made to produce the right amount of suds for
the best performance. Follow the manufacturer's instructions
to determine the amount of detergent to use.
concentrated detergents such as 2x or higher will use less
detergent based on load size.
Use only HE High Efficiency detergent.
■ Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim
and ornaments.
■ Empty pockets and turn them inside out.
■ Turn down cuffs; brush away lint and dirt.
■ Turn wool and synthetic knits inside out to avoid pilling.
■ Tie strings and sashes so they will not tangle.
■ Mend tears, loose hems, and seams.
■ Treat spots and stains.
■ Stained or wet garments should be washed promptly for best
results.
■ Mix large and small items, avoid washing single items, and
load evenly.
■ Wash small items, such as infant socks, in a mesh garment
bag. To create a balanced load it is recommended that more
than one garment bag be used, and that each garment bag
be filled with equal amounts of material.
NOTE: If you are washing only small items, it is
recommended that more than one mesh garment bag be
used, and that each garment bag be filled with equal
amounts of material.
Remember,
Sorting
■ Separate heavily soiled items from lightly soiled ones, even if
they would normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside out.
■ Separate dark colors from light colors, colorfast items from
noncolorfast items.
■ Sort by fabric and construction (sturdy cottons, knits, delicate
items).
Unloading
■ Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.
■ When unloading garments, occasionally check under the gray
colored seal at the front of the tub for small items.
Loading
Loading suggestions
Heavy Work Clothes
2 pair pants
3shirts
Mixed Load
2 double sheets or
1 king size sheet
4 pillowcases
6T-shirts
Towels
8bath towels
8hand towels
Delicates
3camisoles
4slips
4 panties
EXPRESS WASH cycle
(2-3 garments)2 dress shirts
3 pair jeans
1 coverall
6pair shorts
2shirts
2blouses
6 handkerchiefs
10 washcloths
1bath mat
2 bras
2nighties
1 pair dress pants
19
Stain Removal Guide
StainUse Liquid Chlorine or
Color-Safe Bleach
✔
Ink
✔
Blood
✔
Coffee/
Chocolate
Cosmetics
Use suggested
Wash Cycle
Whitest Whites
Cold or Warm
Prewash
Normal/Casual
Warm
Prewash
Whitest Whites
Heavy Duty
Warm
Prewash
Heavy Duty
StainUse Liquid Chlorine or
Color-Safe Bleach
✔
Grass
✔
To ma t o
Products
✔
Mud
Deodorants
✔
Use suggested
Wash Cycle
Whitest Whites
Whitest Whites
Warm/
Prewash
Whitest Whites
Heavy Duty
Normal/Casual
Ring around
the Collar
Dirty
Motor Oil
Do not tumble dry soiled or stained items. Heat may permanently set stains.
20
WASHER CARE
Cleaning Your Washer
Cleaning the Door Seal/Bellow
1. Open the washer door and remove any clothing or items from
the washer.
2. Inspect the colored seal/bellow between the door opening
and the basket for stained areas. Pull back the seal/bellow to
inspect all areas under the seal/bellow and to check for
foreign objects.
A
A. Seal/Bellow
3. If stained areas are found, wipe down these areas of the seal/
bellow, using the procedure that follows.
a) Mix a dilute solution, using ¾ cup (177 mL) of liquid
chlorine bleach, and 1 gal. (3.8 L) of warm tap water.
b) Wipe the seal/bellow area with the dilute solution, using a
damp cloth.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the
washer interior air dry with door open.
IMPORTANT:
■ Wear rubber gloves when cleaning for prolonged periods.
■ Refer to the bleach manufacturer’s instructions for proper
use.
Washer Maintenance Procedure
This washer has a special cycle that uses higher water volumes in
combination with liquid chlorine bleach to thoroughly clean the
inside of the washer.
NOTES:
■ Read these instructions completely before beginning the
cleaning process.
■ If necessary, the cleaning cycle may be interrupted by
pressing the STOP button. This will stop the cycle. A RINSE/
DRAIN & SPIN cycle must then be run to thoroughly rinse the
remaining bleach from the washer. Failure to do so will cause
damage to the washer and clothing added to the next cycle.
Begin procedure
1. Open the washer door and remove any clothing or items from
the washer.
2. Be sure the door is closed.
3. Open the dispenser drawer and immediately add
2
/3 cup
(160 mL) of liquid chlorine bleach to the bleach compartment.
NOTE: Do not add any detergent to this cycle. Use of more
2
/3 cup (160 mL) of bleach will cause product damage
than
over time.
4. Be sure the dispenser drawer is closed.
5. Select the CLEAN WASHER cycle.
6. Press START.
NOTE: The basket will rotate, then the door will unlock, lock
again, and then the cycle will continue.
■ The machine will not fill, but the basket will rotate while
the washer runs a short sensing cycle. This will take
approximately 3 minutes.
7. The cycle will determine whether clothing or other items are
in the washer.
a)b)If no items are detected in the washer, it will proceed to
Step 8.
NOTE: Some models have available the option to display
failure codes.
If any items are detected in the washer, “rL” or “F-34” will
be displayed, and the WASH and CONTROLS LOCKED
lights will remain lit. The door will unlock. Remove
clothing or items in the washer.
■ Press STOP to cancel the failure code. Then repeat
steps 1, 2, and 6 to start the cycle again.
8. Once the cycle has begun, allow the cycle to complete.
9. After the cycle is complete, leave the door open slightly, to
allow for better ventilation and drying of washer interior.
Always do the following to maintain washer freshness
■ Use only HE High Efficiency detergent.
■ Leave the door slightly open after each cycle to allow for
better ventilation and drying of washer interior.
■ Repeat the cleaning procedure monthly, using
2
/3 cup
(160 mL) of liquid chlorine bleach.
■ If the procedure does not sufficiently improve the machine
freshness, please evaluate your installation and usage
conditions for other causes.
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills.
Occasionally wipe the outside of your washer to keep it looking
new. Use mild soap and water. Do not use abrasive products.
Cleaning the dispenser drawer
The dispenser drawer can be removed for easy cleaning.
1. Unlock the dispenser drawer by pressing the Release Lever.
See “Using the Dispenser.” Remove the drawer.
2. Remove the inserts (the siphon from the softener and bleach
compartments).
3. Wash the parts under running water.
NOTE: Do not wash components in the dishwasher.
4. Replace the inserts and return the dispenser to the drawer.
21
Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges,
kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, record the date of replacement.
Vacation, Storage, and Moving Care
Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■ Turn off the water supply to the washer. This helps avoid
unintended flooding (due to a water pressure surge) while you
are away.
■ Slightly open door to provide ventilation.
To winterize washer:
1. Put 1 qt (1 L) of R.V.-type antifreeze in the drum.
2. Run washer on a Drain & Spin cycle.
3. Unplug washer or disconnect power.
4. Shut off both water faucets.
5. Disconnect water inlet hoses from faucets and drain.
To use washer again:
1. Flush water pipes.
2. Reconnect water inlet hoses to faucets.
3. Turn on both water faucets.
WARNING
Electrical Shock Hazard
Plug into a grounded3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
4. Plug in washer or reconnect power.
5. Run the washer through the Normal/Casual cycle with ½ the
manufacturer’s recommended amount of HE detergent for a
medium-size load, to clean the washer and remove the
antifreeze, if used.
To transport the washer:
1. If washer will be moved during freezing weather, put in 1 qt
(1 L) of R.V.-type antifreeze in the drum. Run washer on a
Drain & Spin cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain system and attach
to rear panel clips.
4. Shut off both water faucets.
5. Disconnect the water inlet hoses from faucets, then drain the
hoses, and clip them to the rear panel of the washer.
IMPORTANT: Call service. Do not reuse transport bolts.
Washer must be transported in the upright position. To avoid
suspension and structural damage, your machine must be
properly set up for relocation by a certified technician.
22
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level, and
connect the washer.
2. Run the washer through the Normal/Casual cycle with ½ the
manufacturer’s recommended amount of HE detergent for a
medium-size load, to clean the washer and remove the
antifreeze, if used.
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call...
Washer and Components
Error codes
An error code may be shown in the Estimated Time Remaining
display. Check the list below for potential problem and
troubleshooting checks.
■ “F20” on display (Water Inlet Problem—no water or
insufficient water supply)
Select STOP twice to cancel the cycle. Unplug washer or
disconnect power.
Check the following:
Are water faucets completely turned on?
Are screens at inlet hose connection to washer clogged? Are
water inlet hoses kinked?
Are water inlet hoses frozen?
WARNING
Electrical Shock Hazard
Plug into a grounded3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
Plug in washer or reconnect power. Re-select cycle and press
START. If the problem remains, call for service.
■ “F21” on display (Drain Problem)
Select STOP twice to cancel the cycle. Unplug washer or
disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Is the drain hose clogged?
Is the drain hose more than 96" (2.4 m) above the floor?
Plug in washer or reconnect power. Re-select cycle and press
START. If the problem remains, call for service.
■ “SD” (Suds Routine)
When excessive suds are detected, a suds routine
automatically starts. This routine removes extra suds and
assures proper rinsing of your garments. “SD” is displayed
during rinsing and at the end of the cycle to inform you that
the Suds Routine was activated. Use only HE (High
Efficiency) detergents.
■ “F” Variables [F--] (Electrical Problem)
Select STOP twice to cancel the cycle. Select RINSE/DRAIN
& SPIN, and then select 2ND RINSE (to turn off the rinse
option) if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
Noisy, vibrating, off-balance
■ Is the washer level?
The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the
washer cabinet.
All four feet of the washer must be in firm contact with the
floor. If the washer is on a pedestal, the washer must be
secured to the pedestal and all four pedestal feet must be in
firm contact with the floor.
■ Washer making a different noise?
As with any new product, you will hear sounds that you are
not accustomed to. You may hear various sounds when the
door is locked or unlocked, and during the washing, rinsing,
or spinning process. Between changes in wash actions, there
will be momentary pauses. You will hear water spraying and
splashing during the wash and rinse cycles. These new
sounds and pauses are part of normal washer operation.
■ Is washer installed on a sturdy and solid floor?
Refer to the “Installation Instructions” for flooring
requirements. Noise and vibration may be reduced by placing
a piece of ¾" (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer
to keep them at equal heights.
■ Is the washer gurgling or humming?
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.
■ Are you washing items with metal snaps, buckles, or
zippers?
You may hear metal items touching the washer drum. This is
normal.
■ Were the 4 shipping bolts in the back of the machine
removed?
See “Remove Transport System.”
Leaking
■ Was the door opened during “Add a Garment”?
Water can drip off the inside of the door, when the door is
opened after the start of a cycle.
■ Is HE detergent being used?
The non-High Efficiency detergents can cause oversudsing
which can leak from the rear of the washer.
■ Are the fill hoses tight?
■ Are the fill hose gaskets properly seated?
Check both ends of each hose. See “Connect the Inlet
Hoses.”
■ Is the drain hose properly installed?
The drain hose should be secured to the drainpipe or laundry
tub. See “Secure the Drain Hose.”
23
■ Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L)
of water per minute. If clogged or slow, water can back up
out of drainpipe or sink. Check household plumbing (laundry
tubs, faucets, drainpipe, water pipes) for leaks.
Washer Operation
Washer won't power up
Dispenser operation
■ Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills. Dilute fabric softener in the
fabric softener dispenser.
■ Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser (on some models)?
Add powdered or liquid color-safe bleach to the Main Wash
compartment. Do not use the chlorine bleach dispenser for
color-safe bleach.
■ Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See “Washer Care” for
details.
■ Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of detergent, fabric softener or
liquid chlorine bleach to the correct compartments. Add
powdered or liquid color-safe bleach to the Main Wash
compartment.
■ Is there water in the dispenser at the end of the cycle?
A small amount of water will remain in the dispenser
compartment. This is normal.
Washer odor
■ See “Cleaning Your Washer.”
■ Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor.
■ Did you leave the door open after use?
This washer has a tight seal to avoid water leaks. To avoid
odors leave the door open to allow the washer to dry
between uses.
Door won't unlock
■ Did all of the water drain out of the washer during the
spin?
Select RINSE/DRAIN & SPIN, and then select 2ND RINSE (to
turn off the rinse option) to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
■ Is the door locked and is the “Add a Garment” light on?
Press STOP once. The door will unlock.
WARNING
Electrical Shock Hazard
Plug into a grounded3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
re, or electrical shock.
■ Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
■ Are you using an extension cord?
Do not use an extension cord.
■ Has a household fuse blown, or has a circuit breaker
tripped?
Check that the washer is plugged into a working outlet, and
check for blown fuses. Replace the fuse, or reset the circuit
breaker. If the problem continues, call an electrician.
■ Is your voltage low?
Check electrical source or call electrician.
Washer cycle won’t start
■ Is the washer door firmly shut?
The door must be closed during operation.
■ Has a cycle been selected, but START has not been
selected and held for 1 second?
Press and hold START, for 1 second.
■ Was the door open after completion of last cycle?
The door must be opened and closed again to start a new
cycle.
■ Is the door locked?
If door is locked, run a drain cycle and drain the washer.
24
Control won’t accept selections or won’t shut off
■ Are the touch pad controls locked?
Hold for 3 seconds the button to lock/unlock controls.
■ Are the touch pad buttons not responding?
Press STOP on the touch-pad twice. Check the touch-pad/
LED assembly by selecting different cycles and changing the
modifiers and options available to confirm the touch-pad/LED
assembly is responding.
Washer stops working
Not enough water/Not enough suds
■ Does the washer shut down the same time in the same
wash cycle repeatedly?
Unplug washer or disconnect power. Wait 5 minutes. Plug in
washer or reconnect power. Run another cycle.
When the washer stops working
At the beginning of the cycle:
Washer won’t dispense
■ Is the washer level?
Check that the washer is level. See “Level Washer.”
■ Has the drawer dispensed detergent?
Check that the dispenser drawer is not clogged with
detergent.
■ Are both the hot and cold water faucets turned on?
Check water hose connections to the washer. Check for
plugged screen in water source. Check the water supply and
the water valve.
Washer won’t fill
■ Low water pressure at home?
Check if the home has low water pressure, open the water
faucets.
■ Are both the hot and cold water faucets turned on?
Verify hot and cold valve at the water faucets are fully open.
■ Is the water inlet hose kinked?
Straighten the hoses. Check water hose connections to the
washer and make sure water supply hoses are not
obstructed. Check for plugged screen.
■ Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer.
Remove any accumulated film or particles. Reinstall hoses,
turn on water, and check for leaks.
■ Are you using HE detergent?
HE detergent is a low sudsing detergent. This is normal and
will not affect cleaning performance.
■ Low water?
This washer uses very little water to provide good cleaning
results. You will see little or no water splashing in this washer.
This is normal.
■ Low water?
This washer uses very little water to provide good cleaning
results. You will see little or no water splashing in this washer.
This is normal.
■ Are you using HE detergent?
HE detergent is a low sudsing detergent. This is normal and
will not affect cleaning performance.
When the washer stops working
At the middle of the cycle:
Washer continues to fill or drain, cycle seems stuck
■ Is the top of drain hose lower than 30" (760 mm) on
washer?
The top of the drain hose must be at least 30" (760 mm)
above the floor. See “Drain System.” Check that the washer is
level. Check if the valve is blocked open. If the valve is
blocked open, uncontrolled filling will occur.
■ Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
“Secure the Drain Hose.”
Washer won’t drain or spin, water remains in washer
■ Is the drain hose clogged, or the end of the drain hose
more than 96" (2.4 m) above the floor?
See “Installation Requirements.”
■ Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
“Secure the Drain Hose.”
■ Excessive suds?
When excessive suds are detected, a special suds routine
automatically starts. Cycle will complete once extra suds are
removed. This will occur more frequently when a non-HE
detergent is used.
■ Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Washer won’t run
■ Is the washer in a normal pause in the cycle?
The washer pauses for about 2 minutes during certain cycles.
Allow the cycle to continue. Some cycles feature periods of
tumbling and soak.
■ Is the washer overloaded?
Wash smaller loads.
Incorrect water temperature or Wash/Rinse temperature
■ Are the hot and cold water inlet hoses reversed?
See “Connect the Inlet Hoses.”
■ Are you washing many loads?
As your frequency of loads washed increases, the water
temperature may decrease for hot and warm temperatures.
This is normal.
Washer motor overheats
■ If the washer motor overheats, call for service.
Noise, Vibration, & Time
Washer vibrates
■ Are the shipping bolts removed?
Verify the shipping system including shipping bolts and
spacers are removed, and power cord out of the washer.
■ Is the washer level?
Check leveling feet. See “Level Washer.”
25
■ Is the drum empty?
Rotate drum by hand to check for any binding of the spin
basket. Check for clothing stuck between spin basket and
outer tub. Move open end drum up and down while holding
outer tub steady and check for looseness (more than ¼" of
movement).
■ Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Cycle time changes/Cycle too long
■ Estimated cycle time?
The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The cycle time will be extended if oversudsing occurs or the
load is unbalanced. The SUDs routine removes extra suds
and assures proper rinsing of your garments. The options you
select will also affect the cycle times that are shown in the
Preset Cycle Settings table.
■ Excessive suds?
When excessive suds are detected, a special suds routine
automatically starts. This routine will add time to the original
cycle.
■ Did the load cause imbalance?
When an imbalance occurs, an imbalance routine will start to
redistribute the load. During the imbalance routine the time
displayed may pause until this activity is complete, then
resume with the remainder of the cycle.
■ Are you washing a single item or bulky load?
Spin time is added if an unbalanced load is detected. The
washer will attempt to redistribute the load with additional
tumbling.
■ Did you wash a large load on the Express Wash cycle?
The Express Wash cycle is designed for smaller load sizes
(2-3 items) of lightly soiled garments. If larger loads are
washed in this cycle, wash time will be increased.
■ Did you wash a large load in a gentle or delicate cycle?
When using the Express Wash, or Silk/Delicate wash cycles
you should use small loads. This ensures a gentle wash for
your garments without increasing cycle times.
■ Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Dye transfer can occur when mixing whites and
colors in a load. Sort dark clothes from whites and lights.
■ Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
■ Check the following:
Was paper or tissue left in pockets?
■ Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of load
you are washing. For best performance, use only High
Efficiency detergent.
Use enough detergent to remove soil and
hold it in suspension.
■ Do you have hard water?
Use more detergent for washing heavy soils in cold or hard
water.
■ Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent. Use hot or warm washes if safe for the
fabric load. Make sure your hot water system is adequate to
provide a hot water wash.
■ Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Delicates.
■ Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■ Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
■ Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
■ Did you use Express Wash on a large load?
For best results, use Express Wash for small, lightly soiled
loads.
Load is wrinkled, twisted, tangled
Clothes Care
Load too wet
■ Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
■ Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum. Select RINSE/DRAIN & SPIN, and then
select 2ND RINSE (to turn off the rinse option), to drain the
washer. If the laundry is still wet, take half of the load out of
the washer and try again.
■ Did you use HE detergent?
Suds during rinse and spin cycles can reduce spin speed.
Use HE detergent.
Residue, lint, stains on load; gray whites, dingy colors
■ Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
26
■ Did you unload the washer promptly?
Unload the washer as soon as it stops.
■ Did you use the right cycle for the load being washed?
Use the Delicates cycle or another cycle with a low spin
speed to reduce wrinkling.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
■ Was the wash water warm enough to relax wrinkles?
If safe for load, use warm or hot wash water.
■ Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to
the right faucets. A hot rinse followed by spin will cause
wrinkling. See “Connect the Inlet Hoses.”
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