Kenmore 110.2810 Series Use & Care Manual

Use & Care Guide Manual de Uso y Cuidado Guide d’Utilisation et d’Entretien

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Table of Contents / Índice / Table des matières......2

Models/Modelos/Modèles: 110.2810*

Kenmore®

Designed to use only HE High Eciency

detergents. Diseñada para utilizar solamente

detergentes de alto rendimiento (HE). Conçue pour l’utilisation d’un détergent

haute efficacité seulement.

Top-Loading High Efficiency Low-Water Washer

Lavadora de alto rendimiento y carga superior, con nivel bajo de agua

Laveuse haute efficacité à faible consommation d’eau avec chargement par le dessus

* = color number, número de color, le numéro de la couleur

P/N W10550314B Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A. www.kenmore.com

www.sears.com Sears Canada Inc.

Toronto, Ontario, Canada M5B 2C3 www.sears.ca

TABLE OF CONTENTS

WASHER SAFETY ��3 WHAT'S NEW UNDER THE LID? �� 4 CONTROL PANEL AND FEATURES ��5

Dispensers �� 7 CYCLE GUIDE �� 7 USING YOUR WASHER ��9 WASHER MAINTENANCE �� 12 TROUBLESHOOTING ��14 WARRANTY �� 19 ASSISTANCE OR SERVICE ��Back Cover

INDICE

SEGURIDAD DE LA LAVADORA ��20 ¿QUÉ HAY DE NUEVO DEBAJO DE LA TAPA? �� 21 PANEL DE CONTROL Y CARACTERÍSTICAS �� 22 Depósitos �� 24 GUÍA DE CICLOS �� 25 USO DE SU LAVADORA �� 27 MANTENIMIENTO DE LA LAVADORA �� 31 SOLUCIÓN DE PROBLEMAS ��33 GARANTÍA �� 39 AYUDA O SERVICIO TÉCNICO ��Contraportada

TABLE DES MATIÈRES

SÉCURITÉ DE LA LAVEUSE ��40 QUOI DE NEUF SOUS LE COUVERCLE? ��41 TABLEAU DE COMMANDE ET CARACTÉRISTIQUES ��42 Distributeurs ��44 GUIDE DES PROGRAMMES ��45 UTILISATION DE LA LAVEUSE ��47 ENTRETIEN DE LA LAVEUSE �� 51 DÉPANNAGE ��53 GARANTIE �� 59 ASSISTANCE OU SERVICE ��Couverture arrière

WASHER SAFETY

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

Washplate

Traditional agitator-style

washer

The most striking dierence in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size — no water level selector is needed.

Low-water washer

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for

the load�

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Eciency detergents. The package will be marked “HE” or “High Eciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced

rinsing performance� It may also result in component failures and

noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the

manufacturer’s instructions to determine the amount of detergent to use�

Use only High Efficiency (HE) detergent.

For best performance, it is recommended to load garments in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not

indicate that more garments should be added�

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At dierent stages of the wash cycle, you may hear sounds and noises that are dierent from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be dierent kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

1 3

Not all features and cycles are available on all models�

WASH CYCLE BUTTONS

Press to select the desired cycle� See "Cycle Guide" for detailed information on each cycle�

WASH CYCLE KNOB

Turn the Wash Cycle knob to select a cycle for your laundry load� See “Cycle Guide” for detailed descriptions of cycles�

TIME DISPLAY

The Estimated Time Remaining display shows the time required for the cycle to complete. Factors such as load size and water pressure may aect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time, as well.

CYCLE OPTIONS

You may add or remove options for each cycle� Note that

not all options can be used with all cycles, and some are preset to work with certain cycles.

PREWASH

Use this option to add an extra agitation and soak time to the beginning of any cycle to break up tough stains�

TWO RINSES

This option can be used to automatically add a second rinse to most cycles�

STAIN BOOST

This option provides enhanced cleaning action for tough

stains. It will add additional agitation and soak time to the

cycle�

DISPENSER

Press this button to set the dispensers for Timed Oxi, Fabric Softener, or both so that the selected laundry product is

added to the load at the correct time�

CYCLE SIGNAL

Use this option to adjust volume of the signal that sounds at end of cycle. You may select High, Low, or O (no

indicator lit)� The Cycle Signal is a helpful reminder to remove items from washer as soon as the cycle has completed�

CYCLE MODIFIERS

When you select a cycle, its default settings will light up.

WASH TEMP

Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water

safe for your fabric�

• Warm and hot water may be cooler than what your previous washer provided.

• Even for cold wash settings, some warm water may be added to the washer to maintain a minimum

temperature�

SOIL LEVEL

Soil level (wash time) is preset for each wash cycle. As you press the Soil Level pad, the cycle time (minutes) will

increase or decrease in the Estimated Time Remaining

display and a dierent wash time will appear. For most loads, use the soil level that is preset with the

cycle you have chosen� For heavily soiled and sturdy

fabrics, press SOIL LEVEL to select more wash time, if needed. For lightly soiled and delicate fabrics, press SOIL LEVEL to select less wash time, if needed. A lower soil level setting will help reduce tangling and wrinkling.

SPIN SPEED

This washer automatically selects the spin speed based on the cycle selected� The preset speeds can be changed�

Not all spin speeds are available with all cycles.

• Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.

• Slower spin speeds mean less wrinkling, but will leave

your load more damp�

START/PAUSE/UNLOCK LID BUTTON

Press to start the selected cycle� Be sure all desired

Modiers and Options have been selected. Press START/ PAUSE/UNLOCK LID once to unlock the lid and add a garment. Press START/PAUSE/UNLOCK LID again to complete the cycle from where it was stopped. The lid must be closed for the washer to start.

POWER BUTTON

Press to turn the washer ON. Pressing once while the washer is on will cancel the current cycle.

CYCLE STATUS LIGHTS INDICATOR

The Cycle Status Lights show the progress of a cycle� At each stage of

the process, you may notice sounds or pauses that are dierent from traditional washers.

ADD A GARMENT

You may place additional clothing

in the wash when the Add a Garment indicator is lit without sacricing wash performance. Press START/PAUSE once. The Lid Lock light will turn o. Open the washer lid, add garments, and close the lid. Press START/PAUSE

to restart�

PREWASH/SOAK

When the Prewash option is selected, this light will come on to indicate that the Prewash process is occurring. If the Soak cycle is selected, the light will be lit for the duration

of the cycle�

WASH

You will hear the motor and washplate moving the load. It is normal for some of the load to be above the water line. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at dierent stages in the cycle. The wash time is determined by the selected

Soil Level�

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briey to move the basket while lling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles use spray rinsing.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin

speed�

CYCLE COMPLETE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results�

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light

indicates that the lid is locked and cannot be opened�

If you need to open the lid, press START/Pause/UNLOCK LID. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/PAUSE/UNLOCK LID

again to resume the cycle�

To turn Button Sounds either On or Off:

While washer is o (before pressing Power button), press the following buttons within 5 seconds: Wash Temp - Cycle Signal

- Wash Temp - Cycle Signal. Washer will make a single beep when the process is complete.

NOTE:

• Cycle Signal Button will still operate, even if you turned the button sounds o.

• Whatever your preferences are, they remain in eect through a power loss.

• The Default setting for button sounds is ON�

Dispensers

High Efficiency “HE” detergent dispenser

Add liquid or powdered HE detergent to this dispenser for your main wash cycle.

Use only High Efciency (HE) detergent.

Liquid chlorine bleach dispenser/Timed Oxi

dispenser

Liquid chlorine bleach: This dispenser holds up to

3/4 cup (180 mL) liquid chlorine bleach. The bleach will

be automatically diluted and dispensed at the optimum

time during the wash cycle. This dispenser cannot dilute powdered bleach.

Timed Oxi: This dispenser holds up to 3/4 cup (180 mL) Oxi booster or other laundry booster, such as powdered or liquid color-safe bleach. Laundry boosters are automatically dispensed at the proper time during the wash cycle. Be

sure to select Timed Oxi from the options to ensure proper dispensing�

NOTE: Fill dispenser with only bleach OR oxi. Do not mix

products�

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric

softener dispenser, if desired. It will dispense automatically at the optimum time when the Fabric Softener option is

selected�

• Use only liquid fabric softener in this dispenser�

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle� For best fabric care, choose the cycle that best ts the load being washed.

Not all cycles and options are available on all models�

Items to Wash: Cycle: Wash*

Temp:

Cottons, linens,

and mixed garment loads

No-iron fabrics, cottons, perm press, linens,

synthetics

Machine-wash silks, hand-wash fabrics and wool

Lightly soiled garments

Normal Hot

Warm

Cool Cold

Tap Cold

Casual Hot

Warm

Cool Cold

Tap Cold

Delicates Warm

Cool

Cold

Tap Cold

Express Hot

Warm

Cool Cold

Tap Cold

Spin

Speed :

High

Medium

No Spin

High

Medium

Low

No Spin

Medium

Low

No Spin

High

Medium

Low

No Spin

Soil

Level:

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Available

Options:

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener

Cycle Details:

Use this cycle to clean normally soiled cottons and mixed fabric loads� Default

settings can be adjusted as needed.

Use this cycle for no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and blends. The cycle uses a warm wash, a cooldown, and medium spin speeds for better wrinkle performance.

Use this cycle for machine-washable

delicate garments� This cycle uses

intermittent wash action with cool water and slow spin to gently care for ne washables and avoid shrinkage. Place small items in mesh bags before washing.

Use this cycle to wash a few lightly soiled

items that are needed in a hurry� This short

cycle comgines high-speed wash action and high-speed spin for best cleaning and

shortened dry time�

* Wash temperatures vary according to the chosen cycle setting� All rinses are cold�

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle� For best fabric care, choose the cycle that best ts the load being washed.

Not all cycles and options are available on all models�

Items to Wash: Cycle: Wash*

Temp:

Heavily soiled fabrics

Casual and

mixed loads, jeans, towels,

sturdy fabrics

Heavily soiled

white fabrics

Sturdy fabrics,

colorfast items

Normally soiled sheets

Swimsuits, items that need rinsing only

Wet load of clothes

No clothes in

washer

Soak Warm

Cool Cold

Tap Cold

Deep

Wash

Whites Hot

Heavy

Duty

Sheets Hot

Rinse &

Spin

Drain &

Spin

Clean

Washer

Hot

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Hot

Warm

Cool Cold

Tap Cold

Warm

Cool Cold

Tap Cold

Spin

Speed :

No Spin Ex Heavy

High

Medium

Low

No Spin

High

Medium

Low

No Spin

High

Medium

Low

No Spin

High

Medium

Low

No Spin

High

Medium

Low

No Spin

High

Medium

Low

Soil

Level:

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Ex Heavy

Heavy

Normal

Light

Available

Options:

Prewash

Stain Boost

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener

Prewash

Two Rinses

Stain Boost

Timed Oxi

Fabric Softener Fabric Softener

Cycle Details:

Use this cycle to soak small spots of set-in stains on fabrics. At the end of the cycle, the washer will drain, but not spin, and a tone will sound. To set a follow-up cycle,

add additional detergent and select a cycle based on fabric type�

Provides additional water and alternating wash action for heavily soiled mixed loads. Water-level sensing process may take longer

for some items than for others because they

will absorb more water than other fabric

types� This cycle adds liquid chlorine bleach to

the load at the proper time for improved

whitening of soiled white fabrics.

Use this cycle for heavily soiled or sturdy cotton items� This cycle combines

high-speed wash action, longer wash time, and extra high-speed spin to shorten drying times. Adjust temperature settings as needed.

Use this cycle to wash bed sheets. This cycle uses extra water and a special wash action

to reduce tangling�

This cycle uses a high-speed spin. For some fabrics, you may wish to set the spin speed to a lower setting.

Use this cycle to spin excess water out of a load. This cycle drains the water

and spins at a high speed� Spin speed is

adjustable. Use this cycle every 30 washes to keep the

inside of your washer fresh and clean. This cycle uses a higher water level. Use with

liquid chlorine bleach to thoroughly clean the

inside of your washer. This cycle should not be

interrupted� See “Washer Care�” IMPORTANT: Do not place garments or other

items in the washer during the Clean Washer cycle. Use this cycle with an empty wash tub.

* Wash temperatures vary according to the chosen cycle setting� All rinses are cold�

USING YOUR WASHER

1. Sort and prepare your laundry

• Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped,

causing unexpected sounds�

• Sort garments by recommended cycle, water temperature, and colorfastness�

• Separate heavily soiled garments from lightly soiled�

• Separate delicate garments from sturdy fabrics�

• Do not dry garments if stains remain after washing; heat can set stains into fabric�

• Treat stains promptly�

• Close zippers, fasten hooks, tie strings and sashes. Remove non-washable trim and ornaments.

• Mend rips and tears to avoid further damage to garments

during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load

evenly� See “Cycle Guide” for tips and more information on using the Deep Wash cycle�

• Use mesh bags to help prevent tangling when washing

delicate or small items�

• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments�

2. Add laundry products, if desired

If using a single-dose laundry packet or fabric softener crystals, add to the bottom of the washer basket before adding clothes.

NOTE: Follow the manufacturer’s instructions to determine the

amount of laundry products to use�

3. Load laundry into washer

For best performance, load garments in loose heaps evenly around the washplate. Try mixing dierent sized garments to

reduce tangling� IMPORTANT: Garments need to move freely

for best cleaning and to reduce wrinkling and tangling.

NOTE: Do not add single-dose laundry packets or fabric softener crystals to dispensers. They will not dispense correctly.

6. Add liquid fabric softener to dispenser

4. Add HE detergent to dispenser

Detergent dispenser

Add a measured amount of HE detergent into detergent dispenser�

IMPORTANT: Use only High Eciency detergents. The package will be marked “HE” or “High Eciency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle

times and reduced rinsing performance� It may also result

in component failures and noticeable mold or mildew. HE

detergents are made to produce the right amount of suds for

the best performance. Follow the manufacturer’s instructions to

determine the amount of detergent to use� HELPFUL TIP: See “Washer Maintenance” for information on

recommended method of cleaning washer dispensers.

Fabric softener dispenser

Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Then select Fabric

Softener option� IMPORTANT: Fabric Softener option must

be selected to ensure proper distribution

at correct time in cycle. Do not overll or dilute. Overlling dispenser will cause fabric softener to immediately dispense into washer.

If Two Rinses option is selected, fabric softener will be dispensed

in the last rinse� NOTE: Do not use liquid fabric softener dispenser balls in this

washer. They will not dispense correctly.

5. Add liquid chlorine bleach or Oxi

product to dispenser

Liquid chlorine bleach /

Timed Oxi dispenser

Add liquid chlorine bleach, Oxi laundry boost product, or color-

safe bleach to the dispenser� When using Oxi products or other

laundry boosters (liquid or powdered color-safe bleach), press the

Dispenser button until Timed Oxi is selected so that the product is dispensed at the correct time in the cycle� It is not necessary to

select the Timed Oxi option when using liquid chlorine bleach.

IMPORTANT:

• Do not overll, dilute, or use more than 3/4 cup (180 mL) of liquid chlorine bleach. Overlling will cause the bleach or Oxi product to dispense immediately into the washer.

• Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

7. Press POWER to turn on washer

8. Select cycle

Turn cycle knob or press cycle buttons to select your wash cycle. Estimated Time Remaining will light up with a cycle time. You may notice time adjusting during the cycle. This is normal.

9. Select cycle modiers, if desired

10. Select cycle options

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Two Rinses. These may be turned o,

if desired�

NOTE: Not all options are available with all cycles.

11. Press START/PAUSE/UNLOCK LID to

begin wash cycle

Once you select a cycle, the default settings for that cycle will be lit. Press the cycle modiers buttons to change the Wash Temp, Soil Level, and Spin Speed, if desired. Not all settings are available with all cycles.

NOTE: Always read and follow fabric care labels instructions to

avoid damage to your garments�

Wash Temp Suggested Fabrics Hot

Some cold water is added to save energy. This will be cooler than your hot water heater

setting� Warm

Some cold water will be added, so this may be cooler than what your previous washer provided.

Cool

Warm water is added to assist

in soil removal and to help dissolve detergents�

Cold

Warm water may be added

to assist in soil removal and to help dissolve detergents�

Tap Cold This is the temperature from your faucet�

Whites and pastels Durable garments Heavy soils

Bright colors Moderate to light soils

Colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Dark colors that bleed or fade

Light soils

Press the START/PAUSE/UNLOCK LID button to start the wash cycle. When the cycle has nished, the CYCLE COMPLETE indicator will light and the end of cycle signal will sound (if set). Promptly remove garments when cycle is done to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers,

and snaps�

Unlocking the lid to add garments

If you need to open the lid to add 1 or 2 missed garments: Press START/PAUSE/UNLOCK LID; the lid will unlock once the

washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/PAUSE/UNLOCK LID again to restart the cycle.

If lid is left open for more than 10 minutes the water will pump

out�

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure� Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of

replacement on the label with a permanent marker. NOTE: This washer does not include inlet hoses. See the

Installation Instructions for more information�

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Eciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the amount of HE detergent to use� Never use more than the recommended amount because that may increase the rate

at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent

accumulate�

3. Always leave the washer lid open between uses to help dry

out the washer and prevent the buildup of odor-causing

residue�

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with liquid chlorine bleach to clean the inside of the washer.

WASHER CARE (cont.)

Begin procedure

1. Chlorine Bleach Procedure:

a. Open the washer lid and remove any clothing or items. b. Add 1 cup (236 mL) of liquid chlorine bleach to the

bleach compartment�

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time�

c. Close the washer lid. d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Select the CLEAN WASHER cycle� f. Press the START/PAUSE/Unlock button to begin the

cycle� The Clean Washer Cycle Operation is described

below.

NOTE: For best results, do not interrupt cycle. If cycle must

be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/PAUSE/

Unlock for three seconds)� After the Clean Washer cycle

has stopped, run a washer.

Description of Clean Washer Cycle Operation:

1. This cycle will ll to a water level higher than in normal

wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and spinning

to increase the removal of soils�

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may nd some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel

dry� Do not attempt to remove the dispensers or trim for cleaning� The dispensers and trim are not removable� If your

model has a dispenser drawer, however, remove the drawer

and clean it before or after you run the Clean Washer cycle�

Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer

surfaces�

IMPORTANT: To avoid damaging the washer’s nish, do not

use abrasive products�

Rinse & Spin

cycle to rinse cleaner from

NON-USE AND VACATION CARE

REINSTALLING/USING WASHER AGAIN

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.

2. Turn o water supply to washer, to avoid ooding due to

water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut o both water faucets; disconnect and drain water

inlet hoses�

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1. Shut o both water faucets. Disconnect and drain water

inlet hoses�

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving�

3. Disconnect drain from drain system�

4. Unplug power cord.

5. Place inlet hoses inside washer basket.

6. Drape power cord and drain hose over the console and

secure with masking tape.

7. Place foam packing ring from original shipping materials

back inside washer. If you do not have packing ring, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

To reinstall washer after non-use, vacation, winter storage or moving:

1. Refer to Installation Instructions to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

2. Plug in washer or reconnect power.

3. Run washer through Deep Wash cycle to clean washer and

remove antifreeze, if used. Use only HE High Eciency

detergent� Use half the manufacturer’s recommended

amount for a medium-size load.

TROUBLESHOOTING

First try the solutions suggested here or visit for assistance and to possibly avoid a service call�

If you experience Possible Causes Solution

Vibration or O-Balance

Vibration, rocking, or “walking”

Vibration during spinning

or washer stopped with all dial lights ashing

Noises

Clicking or metallic noises Objects caught in washer drain

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming

Humming Load sensing may be occurring� You may hear the hum of the sensing spins after you have started

Water Leaks

Check the following for proper installation:

Washer not performing as expected

Not enough water in washer

Feet may not be in contact with the oor and locked.

Washer may not be level� Check oor for exing or sagging. If ooring is uneven, a 3/4"

Load could be unbalanced� Load garments in loose heaps evenly around the washplate.

system�

Washer not level� Water may splash o basket if washer is not level. Fill hoses not attached tightly� Tighten ll-hose connection.

Fill hose washers Make sure all four ll hose at washers are properly seated.

Drain hose connection Pull drain hose from washer cabinet and properly secure it to

Check household plumbing for leaks or clogged sink or drain�

Washer not loaded as recommended� An unbalanced load can cause basket to be out of alignment

Load not completely covered in water. This is normal operation for an HE low-water washer. The load will

Front and rear feet must be in rm contact with oor, and washer

must be level to operate properly� Jam nuts must be tight against the bottom of the cabinet�

(19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in the Installation Instructions�

Adding wet items to washer or adding more water to basket could unbalance washer.

Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items. If the dial is ashing, redistribute the load, close the lid, and press START/PAUSE/

Unlock Lid�

Use Deep Wash cycle for oversized, non-absorbent items such as comforters or poly-lled jackets. Other items may not be

appropriate for Deep Wash cycle� See “Cycle Guide�” Item or load not suitable for selected cycle� See “Cycle Guide”

and “Using Your Washer�”

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary

to call for service to remove items�

It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.

sound with periodic gurgling or surging as nal amounts of water are removed during the spin/drain cycles.

the washer. This is normal.

drainpipe or laundry tub� Do not place tape over drain opening� Water can back up out of a clogged sink or drainpipe� Check

all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

and cause water to splash o tub. See “Using Your Washer” for

loading instructions�

not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See “What’s New under the Lid.”

IMPORTANT: Do not add more water to washer. Adding water lifts the garments o the washplate, resulting in less eective cleaning.

TROUBLESHOOTING

First try the solutions suggested here or visit for assistance and to possibly avoid a service call�

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer won’t run or ll, washer stops working

Check for proper water supply. Both hoses must be attached and have water owing to inlet

valve�

Both hot and cold water faucets must be turned on.

Check that inlet valve screens have not become clogged�

Check for any kinks in inlet hoses, which can restrict water ow.

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer won’t run or ll, washer stops working (cont.)

Washer not draining/ spinning, loads are still wet

Check proper electrical supply� Plug power cord into a grounded 3-prong outlet.

Do not use an extension cord�

Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Normal washer operation. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt

cycle� Washer may be stopped to reduce suds�

Washer may be tightly packed� Remove several items, rearrange load evenly around the

Not using HE detergent or using too much HE detergent�

Small items may have been caught

in pump or between basket and tub, which can slow draining.

Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles with

washplate. Close lid and press START/PAUSE/Unlock Lid� Add only 1 or 2 additional garments after washer has started. Do not add more water to the washer. Only use HE detergent. Suds from regular detergents can slow

or stop the washer. Always measure detergent and following

detergent directions based on your load requirements�

To remove suds, cancel cycle. Select RINSE & SPIN. Select your cycle.

Press

START/PAUSE/Unlock Lid

Empty pockets and use garment bags for small items�

high spin speeds. Use the recommended cycle/speed spin for your

garment�

� Do not add more detergent�

TROUBLESHOOTING

First try the solutions suggested here or visit for assistance and to possibly avoid a service call�

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Washer not draining/ spinning, loads are still wet (cont.)

Incorrect or wrong wash

or rinse temperatures

Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed�

Washer may be tightly packed or unbalanced�

Check plumbing for correct drain hose installation� Drain hose extends

into standpipe farther than 4.5" (114

mm)� Not using HE detergent or using too

much HE detergent�

Check for proper water supply. Make sure hot and cold inlet hoses are not reversed�

Energy-saving controlled wash

temperatures�

Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load

for balanced spinning� Select DRAIN & SPIN to remove excess

water. See “Using Your Washer” for loading recommendations.

Check drain hose for proper installation� Use drain hose form and securely attach to drainpipe or tub� Do not tape over drain

opening. Lower drain hose if the end is higher than 96" (2.4 m) above the oor. Remove any clogs from drain hose.

Suds from regular detergent or using too much detergent can

slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE & SPIN. Do not add detergent.

Both hoses must be attached to both washer and faucet, and have both hot and cold water owing to inlet valve.

Check that inlet valve screens are not clogged� Remove any kinks in hoses� ENERGY STAR® qualied washers use cooler wash and rinse water

temperatures than traditional top-load washers. This includes cooler hot and warm washes.

Both hoses must be attached and have water owing to the inlet

valve�

Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose�

Not using HE detergent or using too much HE detergent�

Washer may be tightly packed� The washer is less ecient at rinsing when load is tightly packed.

Fabric softener option not selected� When using fabric softener, be sure the Fabric Softener option is

Sand, pet hair, lint, etc. on load after washing

Load is tangling Washer not loaded as recommended� Load garments in loose heaps evenly around the washplate.

Heavy sand, pet hair, lint, and

detergent or bleach residues may require additional rinsing�

Wash action and/or spin speed too

fast for load�

The suds from regular detergent can cause the washer to operate

incorrectly� Use only HE detergent� Be sure to measure correctly�

Always measure detergent and follow detergent directions based on load size and soil level.

Load garments in loose heaps evenly around the washplate. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started.

selected�

Add Two Rinses to the selected cycle.

Reduce tangling by mixing types of load items� Use the

recommended cycle for the type of garments being washed. Select a cycle with a slower wash action and slower spin speed.

Note that items will be wetter than when using a higher speed spin.

TROUBLESHOOTING

First try the solutions suggested here or visit for assistance and to possibly avoid a service call�

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Not cleaning or removing stains

Odors Monthly maintenance not done as

Fabric Damage Sharp items were in pockets during

Wash load not completely

covered in water. Added more water to washer. Do not add more water to washer. Adding water lifts the garments

Washer not loaded as recommended� Load garments in loose heaps evenly around the washplate.

Not using HE detergent or using too much HE detergent�

Not using correct cycle for fabric type�

Not using dispensers� Use dispensers to avoid chlorine bleach and fabric softener

Not washing like colors together. Wash like colors together and remove promptly after the cycle

recommended�

Not using HE detergent or using too much HE detergent�

wash cycle.

Strings and straps could have tangled� Tie all strings and straps before starting wash load. Items may have been damaged

before washing.

Fabric damage can occur if the load is tightly packed�

Garment care instructions may not

have been followed.

Liquid chlorine bleach may have been added incorrectly�

Washer senses load size and adds correct amount of water. This is

normal and necessary for clothes to move�

o the washplate, resulting in less eective cleaning.

Add only 1 or 2 additional garments after washer has started. The suds from regular detergent can prevent washer from

operating correctly� Use only HE detergent� Be sure to measure correctly�

Always measure detergent and follow detergent directions based on load size and soil level.

Use a higher soil level cycle option and warmer wash temperature

to improve cleaning�

If using Express cycle (on some models), wash only a few items. Use Whites, Heavy Duty or Deep Wash cycle for tough cleaning. See the “Cycle Guide” to match your load with the best cycle.

staining� Load dispensers before starting a cycle�

Avoid overlling.

Do not add products directly onto load�

is complete to avoid dye transfer�

Run the Clean Washer cycle after every 30 washes. See “Washer

Care” in “Washer Maintenance�”

Unload washer as soon as cycle is complete.

Use only HE detergent� Be sure to measure correctly�

Always follow the detergent directions.

See “Washer Care” section�

Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.

Mend rips and broken threads in seams before washing.

Load garments in loose heaps evenly around washplate. Load items should move freely during wash to avoid damage. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Always read and follow garment manufacturer’s care label

instructions. See the “Cycle Guide” to match your load with the

best cycle� Do not pour liquid chlorine bleach directly onto load� Wipe up

bleach spills�

Undiluted bleach will damage fabrics. Do not use more than

recommended by manufacturer�

Do not place load items on top of bleach dispenser when loading and unloading washer.

TROUBLESHOOTING

First try the solutions suggested here or visit for assistance and to possibly avoid a service call�

If you experience Possible Causes Solution

Washer not performing as expected (cont.)

Incorrect dispenser operation

Single-dose laundry

packet not dissolving

Error Code Appears in Display

oL (overloaded) appears

in display

uL (unbalanced load) appears in display

LF (too long to ll) appears in display

Ld (too long to drain water) appears in display

HC (hot and cold hoses

reversed) appears in display

Sd (Excess suds) appears in display

dL (Lid cannot lock) appears in display

lid (Lid opened) appears

in display

dU (Lid cannot unlock) appears in display

F## code (F-type error

code) appears in display

Clogged dispensers or laundry products dispensing too soon�

Liquid chlorine bleach not used in dispenser or Timed Oxi option not selected�

Adding laundry packet incorrectly� Be sure laundry packet is added to washer basket before adding

Load too large� If an overload is detected, the washer will drain any water and

Load not balanced. The washer is running a load-balance correction

routine�

Washer taking too long to ll. Drain extends more than 4.5" (114 mm) into

standpipe� Washer taking too long to drain

water. Drain extends more than

4.5" (114 mm) into standpipe.

Hot and cold inlet hoses have been installed incorrectly�

Excessive suds in washer. Washer is

running a suds reduction routine�

An item in the load may be keeping the lid from locking�

Washer lid left open� Close the lid to clear the display� If the lid is left open for more

Objects on washer lid prevent it from

unlocking� System error code� Press START/PAUSE/Unlock Lid once to clear the code. Then press

Do not overll dispenser. Overlling causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing.

Load dispensers before starting a cycle�

It is normal for small amounts of water to be remain in dispenser

at the end of the cycle�

Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load.

Use only liquid chlorine bleach in the bleach dispenser� You may only place Oxi products directly in the liquid chlorine

bleach dispenser. If using Oxi products, be sure to select Timed

Oxi option� Do not use both liquid chlorine bleach and Oxi product in the same load�

clothes. Follow the manufacturer’s instructions to avoid damage to

your garments�

detergent in the washer. Remove several items and add HE detergent. Close lid and press START/PAUSE/Unlock Lid.

Allow the washer to continue. If the dial is ashing and the washer has stopped, redistribute the load, close the lid, and press START/ PAUSE/Unlock Lid.

Check plumbing for correct drain hose installation� Use drain hose form and attach securely to drainpipe or tub� Do not tape over drain opening� See Installation Instructions�

Check plumbing for correct drain hose installation� Use drain hose form and attach securely to drainpipe or tub� Do not tape over drain opening�

Lower drain hose if the end is higher than 96" (2.4 m) above the oor. Remove any clogs from drain hose. See Installation Instruc-

tions�

This code will appear at the end of the wash cycle to indicate that cold water hose is connected to the hot water inlet and hot water hose is connected to the cold water inlet.

Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer’s instructions. If the dial is ashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE/Unlock Lid. Do not add detergent.

Check for items directly under the lid�

than 10 minutes, the cycle will reset and water in the washer will

drain�

Remove objects, such as a basket of laundry, from the top of the washer.

START/PAUSE/Unlock Lid again to restart washer. If code appears again, call for service.

+ 42 hidden pages

Kenmore 110.2810 Series Use & Care Manual

Specifications and Main Features

Frequently Asked Questions

User Manual