Kenmore 110.2803, 110.2804 Owner's Manual

Automatic Washers

Use & Care Guide

Lavadoras automáticas

Manual de uso y cuidado

Laveuses automatiques

Guide d’utilisation et d’entretien

Models/Modelos/Modèles 110.2803✼, 2804✼ ✼ = color number, número de color, numéro de couleur

W10026627B Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca

Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com

TABLE OF CONTENTS

PROTECTION AGREEMENTS

PROTECTION AGREEMENTS.......................................................2

WARRANTY.....................................................................................3

WASHER SAFETY ..........................................................................4

INSTALLATION REQUIREMENTS ................................................5

Tools and Parts ............................................................................5

Location Requirements ................................................................6

Drain System ................................................................................6

Electrical Requirements................................................................7

INSTALLATION INSTRUCTIONS ..................................................8

Before You Start...........................................................................8

Remove Shipping Base and Packing Ring..................................8

Connect Drain Hose .....................................................................8

Connect the Inlet Hoses...............................................................9

Secure the Drain Hose .............................................................. 10

Level the Washer....................................................................... 10

Complete Installation................................................................. 11

BENEFITS AND FEATURES ....................................................... 12

Benefits...................................................................................... 12

Features..................................................................................... 12

WASHER USE .............................................................................. 13

Starting Your Washer ................................................................ 13

Pausing or Restarting the Washer ............................................ 14

Stopping the Washer................................................................. 14

Changing Cycles, Modifiers and Options ................................. 14

Status Lights.............................................................................. 15

Cycles........................................................................................ 15

Modifiers.................................................................................... 16

Options ...................................................................................... 18

Operating Controls .................................................................... 18

Normal Sounds.......................................................................... 18

LAUNDRY TIPS............................................................................ 19

WASHER CARE ........................................................................... 19

Cleaning Your Washer............................................................... 19

Water Inlet Hoses ...................................................................... 19

Vacation, Storage and Moving Care......................................... 19

TROUBLESHOOTING.................................................................. 20

Washer and Components ......................................................... 20

Washer Operation ..................................................................... 21

Clothing Care............................................................................. 22

SERVICE NUMBERS ............................................... BACK COVER

Master Protection Agreements

Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.

The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:

✔ Parts and labor needed to help keep products operating

properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection.

✔ Expert service by a force of more than 10,000 authorized

Sears service technicians, which means someone you can

trust will be working on your product.

✔ Unlimited service calls and nationwide service, as often as

you want us, whenever you want us.

✔ “No-lemon” guarantee – replacement of your covered

product if four or more product failures occur within twelve months.

✔ Product replacement if your covered product can’t be fixed. ✔ Annual Preventive Maintenance Check at your request – no

extra charge.

✔ Fast help by phone – we call it Rapid Resolution – phone

support from a Sears representative on all products. Think of us as a “talking owner’s manual.”

✔ Power surge protection against electrical damage due to

power fluctuations.

✔ $250 Food Loss Protection annually for any food spoilage

that is the result of mechanical failure of any covered refrigerator or freezer.

✔ Rental reimbursement if repair of your covered product takes

longer than promised.

✔ 10% discount off the regular price of any non-covered repair

service and related installed parts.

Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.

The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!

Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.

*Coverage in Canada varies on some items. For full details

call Sears Canada at 1-800-361-6665.

Sears Installation Service

For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME

KENMORE ELITE® APPLIANCE WARRANTY

ONE YEAR LIMITED WARRANTY

When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME repair.

TEN-YEAR LIMITED WARRANTY ON STAINLESS STEEL DRUM AND PLASTIC TUB

For ten years from the date of purchase, when this washer is installed, operated and maintained according to all instructions supplied with the product, Sears will replace the stainless steel drum and/or plastic tub due to defective materials or workmanship. After the first year, customer assumes any labor costs associated with replacement of these parts.

If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.

THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND WORKMANSHIP. SEARS WILL NOT PAY FOR:

1. Expendable items that can wear out from normal use,

including but not limited to filters, belts, light bulbs, and bags.

2. A service technician to instruct the user in correct product

installation, operation or maintenance.

3. A service technician to clean or maintain this product.

4. Damage to or failure of this product if it is not installed,

operated or maintained according to all instructions supplied with the product.

to arrange for free

5. Damage to or failure of this product resulting from accident,

abuse, misuse or use for other than its intended purpose.

6. Damage to or failure of this product caused by the use of

detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.

7. Damage to or failure of parts or systems resulting from

unauthorized modifications made to this product.

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.

This warranty applies only while this appliance is used in the United States and Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Sears, Roebuck and Co.

Dept. 817WA, Hoffman Estates, IL 60179

Sears Canada Inc.

Toronto, Ontario, Canada M5B 2B8

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

follow instructions.

can be killed or seriously injured if you don't

You instructions.

■ Read all instructions before using the washer.

■ Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.

■ Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

■ Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

SAVE THESE INSTRUCTIONS

■ Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is used near children.

■ Before the washer is removed from service or discarded,

remove the door or lid.

■ Do not reach into the washer if the drum, tub or agitator is

moving.

■ Do not install or store the washer where it will be exposed to

the weather.

■ Do not tamper with controls.

■ Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.

■ See “Electrical Requirements” for grounding instructions.

INSTALLATION REQUIREMENTS

Tools and Parts

Gather the required tools and parts before starting installation. The parts supplied are in the washer basket.

Tools needed for connecting the drain hose and water inlet hoses:

■ Pliers that open to 1⁹⁄₁₆"

(3.95 cm)

NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for future reference.

Parts supplied:

■ Flashlight (optional)

Alternate Parts

Parts listed are available from your local Sears store or Sears Service Center. For further information, call 1-800-4-MY-HOME

(1-800-469-4663).

If You Have: You Will Need to Buy:

Laundry tub or standpipe taller than 96" (2.4 m)

1" (2.5 cm) diameter standpipe

Sump pump system (if not already available)

2" (5 cm) diameter to 1" (2.5 cm) diameter standpipe adapter, Part Number 3363920 and connector kit Part Number 285835

A. Drain hose form B. Water inlet hoses (2) C. Flat water inlet hose washers (4) D. Beaded tie strap

Tools needed for securing the drain hose and leveling the washer:

■ Adjustable or open end

wrench ⁹⁄₁₆" (14 mm)

■ Level

■ Wood block

■ Ruler or measuring tape

Overhead sewer Standard 20 gal. (76 L) 39" (99 cm) tall

Floor drain Siphon break, Part Number 285834;

Water faucets beyond reach of fill hoses

Lint clogged drain Drain protector, Part Number 367031

drain tub or utility sink, sump pump and connectors (available from local plumbing suppliers)

additional drain hose, Part Number 8318155 and connector kit, Part Number 285835

2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314, 10 ft (3.0 m) Part Number 350008

Location Requirements

Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.”

Your washer can be installed in a basement, laundry room, closet, or recessed area. See “Drain System.”

IMPORTANT: Do not install or store the washer where it will be exposed to the weather.

Proper installation is your responsibility.

You will need:

■ A water heater set to deliver 120°F (49°C) water to the

washer.

■ A grounded electrical outlet located within 4 ft (1.2 m) of

where the power cord is attached to the back of the washer. See “Electrical Requirements.”

■ Hot and cold water faucets located within 3 ft (90 cm) of the

hot and cold water fill valves, and water pressure of 20-100 psi (138-690 kPa) for best performance.

■

A level floor with a maximum slope of 1" (2.5 cm) under entire washer. Installing the washer on carpeting is not recommended.

■ A sturdy floor to support the washer weight (washer, water

and load) of 315 lbs (143 kgs).

Do not store or operate your washer in temperatures at or below 32°F (0°C). Some water can remain in the washer and can cause damage in low temperatures. See “Washer Care” for information on winterizing.

Drain System

The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. See “Tools and Parts.”

Standpipe drain system—wall or floor (views A & B)

The standpipe drain requires a minimum diameter standpipe of 2" (5 cm). The minimum carry-away capacity can be no less than 17 gal. (64 L) per minute. A 2" (5 cm) diameter to 1" (2.5 cm) diameter standpipe adapter kit is available. See “Tools and Parts.”

The top of the standpipe must be at least 39" (99 cm) high and no higher than 96" (244 cm) from the bottom of the washer.

39"

(99 cm)

Installation spacing for recessed area and closet installations

The following spacing dimensions are recommended for this washer. This washer has been tested for installation with spacing of 0" (0 cm) clearance on the sides. Recommended spacing should be considered for the following reasons:

■ Additional spacing should be considered for ease of

installation and servicing.

■ Additional spacing should be considered on all sides of the

washer to reduce noise transfer.

■ For closet installation with a door, minimum ventilation

openings in the top and bottom of the door are required. Louvered doors with equivalent ventilation openings are acceptable.

■ Companion appliance spacing should also be considered.

3"*

(7.6 cm)

3"*

(7.6 cm)

17"*

(43.2 cm)

(2.5 cm)

27¹⁄₂"

(69.9 cm)

(2.5 cm)

1"*

(2.5 cm)

(68.6 cm)

14"* max. (35.6 cm)

27"

48 in. * (310 cm )

24 in. * (155 cm )

5"* (12.7 cm)

Laundry tub drain system (view C)

The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 39" (99 cm) above the floor and no higher than 96" (244 cm) from the bottom of the washer.

Floor drain system (view D)

The floor drain system requires a siphon break that may be purchased separately. See “Tools and Parts.”

The siphon break must be a minimum of 28" (71 cm) from the bottom of the washer. Additional hoses might be needed.

39"

(99 cm)

28"

(71 cm)

*Required spacing

A. Front view B. Side view C. Closet door with vents

Electrical Requirements

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

■ A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical

supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.

■ This washer is equipped with a power supply cord having a

grounded 3 prong plug.

■ To minimize possible shock hazard, the cord must be

plugged into a mating, grounded 3 prong outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician.

■ If codes permit and a separate ground wire is used, it is

recommended that a qualified electrician determine that the ground path is adequate.

■ Do not ground to a gas pipe.

■ Check with a qualified electrician if you are not sure the

washer is properly grounded.

■ Do not have a fuse in the neutral or ground circuit.

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electric current. This washer is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING:

grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For a permanently connected washer:

This washer must be connected to a grounded metal, permanent wiring system, or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.

Improper connection of the equipment-

INSTALLATION INSTRUCTIONS

Before You Start

WARNING

Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury.

NOTE: To avoid floor damage during installation, set the washer onto cardboard before moving across floor.

IMPORTANT:

■ Be sure the foam shipping base has been removed from the

bottom of the washer as directed in the Unpacking Instructions.

■ If foam shipping base has not been removed, be sure lid is

secured with tape before laying washer on its back.

■ Removing the foam shipping base is necessary for proper

operation.

Remove Shipping Base and Packing Ring

1. Place cardboard supports from shipping carton on floor

behind washer for support.

2. Secure the lid with tape.

3. Using 2 or more people, tip the washer onto its back and

place on cardboard supports.

4. Remove foam shipping base.

5. Set washer upright.

6. Remove tape from lid. Open lid and remove foam packing

ring from washer tub. Keep foam packing ring in case you need to move the washer in the future.

Connect Drain Hose

Proper connection of the drain hose protects your floors from damage due to water leakage. Read and follow these instructions.

The drain hose is connected to your washer and is stored inside the washer cabinet.

Remove drain hose from washer cabinet

Pull the corrugated drain hose out of the washer by first grabbing the pull tie. Continue to pull the hose until the end emerges. Do not force excess drain hose back into the rear of the washer.

Laundry tub drain or standpipe drain

Connecting the drain hose form to the corrugated drain hose

4. Using pliers, tighten the couplings with an additional

two-thirds turn.

Tighten the couplings with an additional two-thirds turn.

4.5"

(11.4 cm)

A. Drain hose reliefs

1. Feed end of drain hose into one end of form. Place end of drain hose form into the drain hose relief.

2. Bend the hose over the top of the form and feed into the other end of the form. Attach the other end of the form into the other drain hose relief. The hose must extend 4½" (11.4 cm) beyond the form.

To keep drain water from going back into the washer:

■ Do not force excess drain hose into standpipe. Hose should

be secure but loose enough to provide a gap for air.

■ Do not lay excess hose on the bottom of the laundry tub.

Floor drain

Do not install the drain hose form on to the corrugated drain hose. You may need additional parts. See Floor drain under “Tools and Parts.”

Connect the Inlet Hoses

1. Insert new flat washers (supplied) into each end of the inlet

hoses. Firmly seat the washers in the couplings.

NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.

Clear the water lines

■ Run water through both faucets and inlet hoses, into a

laundry tub, drainpipe or bucket, to get rid of particles in the water lines that might clog the inlet valve screens.

■ Check the temperature of the water to make sure that the hot

water hose is connected to the hot water faucet and that the cold water hose is connected to the cold water faucet.

Connect the inlet hoses to the washer

A. Coupling B. Washer

Connect the inlet hoses to the water faucets

Make sure the washer basket is empty.

2. Attach the hose labeled hot to the hot water faucet. Screw

on coupling by hand until it is seated on the washer.

3. Attach the hose labeled cold to the cold water faucet. Screw

on coupling by hand until it is seated on the washer.

HOT

COLD

A. Hot water inlet valve B. Cold water inlet valve

1. Attach the hot water hose to the inlet valve labeled hot.

2. Attaching one hose coupling first makes it easier to tighten

the connection with pliers.

3. Screw on coupling by hand until it is seated on the washer.

HOT

COLD

4. Using pliers, tighten the coupling with an additional

two-thirds turn. NOTE: Do not overtighten or use tape or sealants on the

valve. Damage to the valves can result.

COLD

HOT

5. Attach the cold water hose to the inlet valve labeled cold.

6. Screw on coupling by hand until it is seated on the washer.

7. Using pliers, tighten the coupling with an additional two-

thirds turn. NOTE: Do not overtighten or use tape or sealants on the

valve. Damage to the valves can result.

Secure the Drain Hose

1. Drape the power cord over the console.

2. Remove any cardboard used to move washer.

Beaded tie strap

3. Fasten the drain hose to the laundry tub leg or drain

standpipe with the beaded tie strap. See view A or B.

Check for leaks

■ Turn on the water faucets and check for leaks. A small

amount of water might enter the washer. You will drain this in a later step.

NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for future reference.

■ If you connect only one water hose, you must cap off the

remaining water inlet port.

■ Periodically inspect and replace hoses if bulges, kinks,

cuts, wear, or leaks are found.

CBA

If the washer faucets and the drain standpipe are recessed, put the formed end of the drain hose into the standpipe. Tightly wrap the tie strap around the water inlet hoses and the drain hose. See view C.

Level the Washer

WARNING

Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury.

One washer foot has been installed at a different height on your new washer. The other three feet were preset at the factory. Properly leveling your washer will minimize noise and vibration.

1. Slide the washer to its final location.

2. Push on upper front panel to be sure the washer is on its rear

feet.

3. Lower right front foot until it contacts the floor. By hand, firmly

rotate foot as much as an additional 1½ turns. The other three feet have been preset at the factory.

4. Check the levelness of the washer by placing a level in the

crease between the top of the washer and the cabinet, first on the front and then on the side.

Level the front.

Complete Installation

1. Check the electrical requirements. Be sure that you have the

correct electrical supply and the recommended grounding method. See “Electrical Requirements.”

2. Check that all parts are now installed. If there is an extra part,

go back through the steps to see which step was skipped.

3. Check that you have all of your tools.

4. Keep the foam packing ring from the washer tub in case you

need to move the washer in the future. Dispose of/recycle all packaging materials.

5. Check that the water faucets are on.

6. Check for leaks around faucets and inlet hoses.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Level the side.

5. If the washer is not level, move the washer out slightly, tip

back, prop up the front of the washer on a wood block. Adjust the feet up or down as necessary by twisting the feet. Repeat steps 1 through 4 until washer is level.

6. Use a ⁹/₁₆" or 14 mm open-end wrench to turn the locknut

counterclockwise on the foot tightly against the washer cabinet.

IMPORTANT: If the locknut is not tight against the washer cabinet, the washer may vibrate.

7. Plug into a grounded 3 prong outlet.

8. Remove any protective film or tape remaining on the washer.

9. Read “Washer Use.”

10. To test and to clean your washer, measure ¹⁄₂ of the detergent

manufacturer’s recommended amount of powdered or liquid detergent for a medium-size load and pour it into the detergent dispenser. Close the lid. Press POWER. Select a normal cycle and press Start. Allow it to complete one whole cycle.

BENEFITS AND FEATURES

Your washer has several benefits and features that are summarized here. Some items may not apply to your model.

Benefits

Auto Water Level

This washer senses the load size and composition through a series of fills and wash motion. It then adjusts the water level for the best cleaning and rinsing performance. It eliminates the guesswork. The water level is just right for every wash load size. NOTE: You may notice during a cycle that the wash load is not completely submerged in water. This is normal for your washer.

Auto Temperature Control (ATC)

The Auto Temperature Control (ATC) on this washer electronically senses and maintains a uniform water temperature by regulating incoming water temperatures. Using ATC will help dissolve detergent.

Dispensers

The dispensers make your washer truly automatic. It is unnecessary for you to return to the washer during the cycle to add detergent, bleach, or fabric softener.

Laundry products are added to the load at the proper time in the wash cycle.

Stain Treat (CATALYST® Cleaning Action)

The Stain Treat option helps to ensure better soil and stain removal. Stain Treat reduces the need for pretreatment and is safe for all fabrics. Water flushes through the dispenser to dissolve the detergent. The detergent mixture is then sprayed onto the load while the washer spins at low speed. This cleaning action will last up to 10 minutes depending on the cycle selected. The washer then stops spinning, fills with water to the appropriate level and continues washing with the selected cycle.

Features

Your new washer includes these features that help to reduce noise, increase the ease of use and improve wash performance.

Electronic Controls

Electronic controls with preset cycles are easy to use whether you are a beginner or an “expert.”

Quiet Operation

This washer is insulated with sound-dampening materials to reduce washer operation sounds and noises. On some models, an additional tub wrap is added for superior vibration- and sound-dampening.

Suspension System

To reduce washer “walk” and “out of balance” conditions, your new washer combines:

■ 4 Spring damper struts to isolate vibration

■ Balance ring at the top and bottom of the wash basket to

minimize vibration

■ Operating software designed to sense and correct off-

balance loads

Stainless Steel Basket

The stainless steel basket is corrosion resistant and enables higher spin speeds for more water extraction, reducing drying time.

Force Filter Wash/Rinse System

This washer filters 100% of the wash and rinse water. The water is filtered then recirculated. The force filter traps sand and dirt, flushing them down the drain, so they are not redeposited onto the clean clothes.

Delay Start

Delay Start allows you to load your washer and pause the start of the cycle for up to 9 hours.

End of Cycle Signal

The End of Cycle Signal produces an audible sound when the wash cycle is finished. This signal is helpful when you are removing items from the washer as soon as it stops.

Spray Rinse

This washer is designed to save water by rinsing the load with a spray rinse instead of a deep water rinse on some cycles. When using fabric softener, always select the Fabric Softener button, or select 2nd Rinse from the options.

WASHER USE

NOTE: Your washer model may vary from the model shown.

Starting Your Washer

WARNING

■ Load only to the top of the stainless steel basket as

shown. Overloading can cause poor cleaning. Items should move easily through the wash water.

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

The following is a guide to starting your washer. Periodic references to other sections of this manual provide more detailed information.

1. Place a load of sorted clothes into the washer. See “Laundry

Tips.”

■ Load evenly to maintain washer balance. Mix large and

small items.

2. Pour measured powdered or liquid detergent into the

detergent dispenser. Do not put detergent directly into the wash tub or onto clothes in the washer.

3. Add color-safe bleach (powdered or liquid) to this dispenser,

if needed. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent.

4. Pour measured liquid chlorine bleach into the liquid chlorine

bleach dispenser, if needed. Bleach is automatically dispensed at the proper time during the wash cycle.

■ Do not overfill. Do not dilute. Do not use more than 1 cup

(250 mL) for a full load. Use less with a smaller load size.

■ Follow the garment and the chlorine bleach

manufacturer’s directions for proper use.

■ To avoid spilling, use a cup with a pouring spout. Do not

let bleach splash, drip, or run down into the washer basket.

■ At the end of the cycle, a small amount of water may be

left in the dispenser. This is normal.

NOTE: Use only liquid chlorine bleach in this dispenser.

5. Pour measured liquid fabric softener into the fabric softener

dispenser, if desired. Be sure to select the Fabric Softener option to assure proper dispensing.

Pausing or Restarting the Washer

Add A Garment

You can place additional clothing in the wash when the “Add A Garment” status light is glowing without sacrificing wash performance.

To add a garment or pause the washer at any time

1. Press STOP once.

2. Wait until the Lid Lock light turns off, then open the lid.

3. Add items.

To restart the washer

1. Close the lid and press START.

2. To unlock the lid after the Add A Garment period, press STOP

once. Pressing STOP twice will cancel the wash cycle, and the washer will drain.

NOTE: If the cycle is canceled and the washer drains, your laundry products will be lost.

Stopping the Washer

You can stop the wash cycle and drain the tub by pressing the Stop button twice or the Power button once.

Changing Cycles, Modifiers and Options

You can change Cycles, Modifiers and Options anytime before Start is pressed. Not all Modifiers and Options are available for all cycles.

■ A short tone sounds when a change is selected.

■ Three short tones sound if an unavailable combination is

selected. The last selection will not be accepted.

■ Do not overfill. The dispenser holds 4 oz (118 mL).

Concentrated fabric softener may be diluted with water for a total of 4 oz (118 mL).

■ Do not spill or drip any fabric softener onto the clothes.

NOTES:

■

Use only liquid fabric softener in this dispenser.

■ Do not use fabric softener dispensing balls in this washer.

Dispensing balls will not operate correctly with this washer.

6. Close the washer lid.

7. Press POWER. This turns on the washer display.

8. Select a Wash Cycle. See “Cycles.”

9. Adjust the Modifiers, if desired. See “Modifiers.”

10. Select desired Options. See “Options.”

11. Select Delay Start, if desired. See “Delay Start” in the

“Modifiers” section.

12. Press START. The wash cycle begins, and the display shows

the estimated remaining time. The lid will lock. NOTE: If you do not press Start within 5 minutes of pressing

Power, the washer automatically shuts off.

IMPORTANT: Water will be dispensed in the washer for a moment, the lid will unlock, lock again, and then the cycle will continue. This is normal.

Changing Cycles during the wash cycle

1. Press STOP twice to cancel the cycle and drain the washer.

2. Press POWER.

3. Select the desired wash cycle.

4. Select the desired Modifiers and Options.

5. Press START.

The washer restarts at the beginning of the new cycle. NOTE: If you do not press Start within 5 minutes of pausing the

washer, the washer automatically shuts off.

Changing Modifiers and Options during the wash cycle

You can change a Modifier or Option anytime before the selected Modifier or Option begins. You must:

1. Press STOP once.

2. Select the desired Modifiers and/or Options.

3. Press START.

To manually drain the washer and spin the load

1. Press STOP twice to cancel the wash cycle and drain the

washer.

2. Press POWER.

3. Press DRAIN & SPIN.

4. Press START.

When the spin is complete, the lid unlocks. Items can be removed from the washer.

Status Lights

These lights show which portion of the cycle the washer is operating. They also indicate when you can add other garments to the wash load.

Clothes Clean

The Clothes Clean light stays on until the lid is opened or the Stop or Power button is pressed.

Lid Lock

When the Lid Lock status light glows, the washer lid is locked.

NOTE:

■ You must wait until the Lid Lock light turns off before the lid

can be opened.

Indicator lights

An indicator light shows which Cycle, Modifiers and Options you have selected.

Estimated Time Remaining

Cycle time in minutes will appear in the display while you are making selections. The total cycle time will appear, including an estimated time for drain and fill times, once Start is pressed.

Cycles

Turn the knob to choose the right wash cycle for the type of fabrics you are washing. When the knob points to a cycle, the indicator light for the cycle will glow. If the default settings for the Modifiers and Options are suitable for your wash load, you may press Start to begin the wash cycle.

Preset Cycle Settings

For ease of use, preset cycle settings provide the recommended fabric care settings for each cycle.

To use the preset cycle settings:

1. Press POWER.

2. Select the cycle you want by turning the knob. The preset

cycle settings will be displayed (see following chart). NOTE: The times listed in the Preset Cycle Settings chart are

estimates. Preset cycle times may vary slightly depending on your model.

3. Press START. The wash cycle will begin.

Preset Cycle Settings

Cycle Preset

Minutes

Whitest Whites 74 Heavy Hot/Cold

Heavy Duty 77 Heavy Hot/Cold

Soil Level* Wash/Rinse

Te mp

(No ATC)

NOTES:

■ The time is an estimation only and may vary depending on

load size, cycle, modifiers and options selected.

■ You may notice the time adjusting during the cycle. This is

normal.

■ The cycle time may be extended if oversudsing occurs or the

load is unbalanced.

Normal 47 Normal Warm/Cold Casual/Wrinkle Free 46 Medium Warm/Cold Darks/Colors 43 Normal Cool/Cold Delicate 35 Medium Warm/Cold Ultra Handwash 35 Light Cool/Cold Drain & Spin 15 Not

applicable

*Cycle time in minutes will appear in the display while you are

making selections. The total cycle time will appear, including an estimated time for drain and fill times, once Start is pressed.

NOTE: Load only to the top of the stainless steel basket. Overloading can cause poor cleaning. See “Starting Your Washer.”

Not applicable

Whitest Whites

This cycle introduces liquid chlorine bleach to the load at the proper time for improved whitening of your heavily soiled white fabrics. Cycle combines high-speed wash action and high-speed spin. The default option setting for this cycle is 2nd Rinse to thoroughly remove detergent and bleach. For maximum soil and stain removal, liquid chlorine bleach should be used.

Heavy Duty

Use this cycle for heavily soiled cotton or sturdy items. Cycle combines high-speed wash action and high-speed spin. Stain Treat is the default option for this cycle, but it may be turned off. See “Changing Cycles, Modifiers and Options.”

Normal

Use this cycle for normally soiled cottons and mixed fabric loads. Cycle combines high-speed wash action and high-speed spin.

Casual/Wrinkle Free

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press and blends. This cycle uses medium-speed wash action, a mediumspeed spin and a cool down process to reduce wrinkling.

Darks/Colors

Use this cycle for dark or highly dyed natural fabrics such as jeans or other cotton items that may be susceptible to dye loss. This cycle uses low to medium-speed wash action and highspeed spin. For best results use cold or warm water.

Delicate

Use this cycle to wash lightly soiled garments indicating “Machine Washable Silks” or “Gentle” cycle on the care label. This cycle uses low-speed wash action and low spin speeds for increased fabric care and less wrinkling.

When washing waterproof items, such as plastic-lined mattress pads, shower curtains, tarpaulin (tarps) or waterproof or waterresistant sleeping bags, use the Delicate or Handwash cycle with the lowest spin speed setting available for the washer model that you have.

Drain & Spin

An extra drain and spin may help shorten drying times for some heavy fabrics or special-care items. Drain & Spin may also be used for draining the washer after canceling a cycle or completing a cycle after a power failure.

To use Drain & Spin setting:

1. Press DRAIN & SPIN button until the indicator light glows. NOTE: A Drain & Spin time of approximately 12 minutes will

appear in the Estimated Time Remaining display.

2. Press START. IMPORTANT: Water will dispense in the washer for a

moment, the lid will unlock, lock again, and then the Drain & Spin cycle will continue. This is normal.

Modifiers

Modifiers allow you to further customize your cycles and save energy.

Soil Level (Wash Time)

Soil level is preset for each cycle. See “Preset Cycle Settings” in “Cycles.” As you press the Soil Level pad, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display. To get the minimum wash time, press the pad until the indicator light next to Light Soil Level illuminates. This is the shortest wash time available for that cycle.

Ultra Handwash

Use this cycle to clean lightly soiled special care garments or for items labeled as “Machine Washable Wool.” (Check label instructions to make sure that the garment is washable.) This cycle uses intermittent-low speed wash action and low-speed spin for the gentlest fabric care with less wrinkling.

Garments are labeled “Handwash” because:

■ The fiber construction may be sensitive to wash action.

■ The fabric contains sensitive dyes that may bleed.

NOTE: Some “Handwash” items naturally shrink when washed. Keep this in mind when you purchase items labeled “Handwash.” Items that shrink should be dried flat. When these items are still wet, “block” them by gently stretching to the original measurements.

■ For most loads, use the time recommended in the preset

cycle settings.

■ For heavy soil and sturdy fabrics, press Soil Level to select

more wash time, if needed.

■ For light soil and delicate fabrics, press Soil Level to select

less wash time, if needed.

Water Level

This washer automatically selects Auto for the water level when the cycle is selected. The Auto feature senses the size of the load and adds the correct amount of water for the load size. You can also manually change the water level settings.

Wash/Rinse Temp

Select a water temperature based on the type of load you are washing. Use the warmest wash water safe for fabrics. Follow garment label instructions.

Warm rinses leave the loads drier and more comfortable to handle. However, warm rinses may increase wrinkling. Cold rinses may help with wrinkling and save energy.

Auto Temp Control

Auto Temp Control (ATC) electronically senses and maintains a uniform wash and rinse water temperature. ATC regulates incoming hot and cold water. The ATC is automatically turned On when a cycle is selected. (See “Preset Cycle Settings” in “Cycles.”)

ATC is available with Warm/Warm, Warm/Cold and Cool/Cold settings. The water temperature in the Hot/Cold and Cold/Cold settings depend on the water temperature at the water inlet faucets.

■ ATC ensures consistent cleaning.

■ Heated water consumes the largest amount of energy that a

washer uses.

■ Today’s detergents work well at temperatures above 60°F

(15.6°C).

Delay Start

You can use the Delay Start feature to delay the start of a wash cycle for up to 9 hours (depending on your model).

1. Load the washer and fill the dispensers.

2. Close the washer lid.

3. Press POWER.

4. Select the desired Cycle, Modifiers and Options.

5. Press DELAY START. 1H (one hour) will be displayed in the

time display window. The indicator light for Delay Start will glow.

Temperature Guide

Wash Water Temperature Suggested Fabrics Hot Whites and pastels Warm Bright colors Cold Darker colors that bleed or fade

NOTE: In wash water temperatures colder than 60°F (15.6°C),

detergents do not dissolve well. Soils may be difficult to remove.

6. For a longer delay time, press Delay Start. The Start time will

increase by 1-hour steps.

7. Press START. The countdown to the wash cycle will show in

the time display window and the Delay Start indicator light will begin to flash.

NOTE: The Start indicator light will not flash when Delay Start is chosen. You must press Start to initiate a countdown for the cycle to begin.

To change the Delay Start time:

■ Press STOP.

■ Press DELAY START to select the desired delay time.

■ Press START to begin the countdown.

To cancel Delay Start:

Press START again to begin the cycle right away, or press STOP twice to cancel the cycle.

Options

Use these pads to select the desired options for your wash cycle.

Cycle Signal

The End of Cycle Signal produces an audible sound when the wash cycle is finished. This signal is helpful when you are removing items from the washer as soon as it stops.

Fabric Softener

The Fabric Softener option must be selected if liquid fabric softener is added to the fabric softener dispenser. This option flushes the dispenser at the right time in a deep water rinse for optimal distribution.

Operating Controls

Power

Press POWER to turn the washer on or off.

Start

Press START to start your washer after a cycle has been selected. Be sure all desired Modifiers and Options have been selected. The lid must be closed for the washer to start.

IMPORTANT: Water will be dispensed in the washer for a moment, the lid will unlock, lock again, and then the cycle will continue. This is normal.

Stop

Press STOP once to pause or stop the washer at any time. Press START to continue the cycle. Press STOP twice to turn off the washer. Press STOP once to unlock the lid and add a garment.

Stain Treat (Catalyst® Cleaning Action)

This option provides enhanced cleaning action for tough stains. The Heavy Duty cycle automatically includes Stain Treat. Choosing Stain Treat will add approximately 10 minutes to a cycle. Stain Treat should be started on a dry load only and should not be selected after the tub has started filling with water.

Stain Treat may be selected as an option with other cycles.

2nd Rinse/Auto Soak

Use these options for set-in stains and soils that need extra time for removal.

A 2nd rinse can be used to aid in the removal of detergent or bleach residue from garments. This option provides an additional rinse with the same water temperature as the first rinse. This is the default rinse setting for the Whitest Whites cycle. Fabric softener will be dispensed during the 2nd Rinse.

When Auto Soak is selected, the washer saturates the load with water and detergent then pauses to allow the detergent to work on soils. The pause is followed by a slow-speed spin. The washer pauses and spins six times before advancing to the desired wash cycle. Auto Soak adds approximately 12 minutes to the wash cycle.

Normal Sounds

Your new washer may make sounds your old one didn’t. Because the sounds might be unfamiliar, you may be concerned about them. These sounds may be normal.

During washing

If you select the Stain Treat option, you will hear a spin/spray noise at the start of the cycle.

During drain

If water is drained quickly from your washer (depending on your installation), you may hear air being pulled through the pump during the end of draining.

During wash and spin

This washer does not have a transmission. The motor provides direct drive for wash and spin. You will hear sounds that are different from those of a conventional washer.

LAUNDRY TIPS

Preparing clothes for washing

Follow these recommendations to help you prolong the life of your garments.

■ Close zippers, snaps, and hooks to avoid snagging other

items. Remove pins, buckles, and other hard objects to avoid scratching the washer interior. Remove non-washable trim and ornaments.

■ Empty pockets and turn them inside out.

■ Turn down cuffs; brush away lint and dirt.

■ Turn synthetic knits inside out to avoid pilling.

■ Tie strings and sashes so they will not tangle.

■ Mend tears, loose hems, and seams.

■ Treat spots and stains.

■ Stained or wet garments should be washed promptly for best

results.

WASHER CARE

Sorting

■ Separate heavily soiled items from lightly soiled ones, even if

they would normally be washed together. Separate lint-givers (towels, chenille) from lint-takers (corduroy, synthetics, permanent press). When possible, turn lint-givers inside out.

■ Separate dark colors from light colors, colorfast items from

noncolorfast items.

■ Sort by fabric and construction (sturdy cottons, knits, delicate

items).

■ When washing waterproof/water-resistant items, such as

plastic-lined mattress pads, shower curtains, tarpaulins, jackets or sleeping bags, use one of the following cycles: Wrinkle Control, Delicate, Handwash, Colors/Jeans, or Whites.

Cycle Options

■ For additional performance and enhancements to desired

cycle, select options such as Stain Cycle, Pre Soak, Fabric Softener and 2nd Rinse.

Unloading

■ Remove clothes from washer after the cycle is completed.

Metal objects such as zippers, snaps, and buckles may rust if left in the washer basket for a long time.

Cleaning Your Washer

Use a soft, damp cloth or sponge to wipe up any spills such as detergent or bleach from the outside of your washer.

Clean your washer interior by adding 1 cup (250 mL) of chlorine bleach into the detergent dispenser, select the largest water level and run it through a complete cycle using hot water. Repeat this process if necessary.

Remove any hard water deposits using only cleaners labeled as washer safe.

Water Inlet Hoses

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

Vacation, Storage and Moving Care

Install and store your washer where it will not freeze. Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.

Non-use or vacation care:

Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:

■ Unplug washer or disconnect power.

■ Turn off the water supply to the washer. This helps avoid

unintended flooding (due to a water pressure surge) while you are away.

To winterize washer:

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. Put 1 qt (1 L) of R.V.-type antifreeze in the basket.

4. Run washer on the Drain & Spin setting for about 30 seconds

to mix the antifreeze and remaining water.

5. Unplug washer or disconnect power.

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run the washer through a complete cycle without clothes,

using ½ the normal recommended amount of detergent to clean out the antifreeze.

To transport the washer:

1. Shut off both water faucets.

2. Disconnect and drain water inlet hoses.

3. If the washer will be moved during freezing weather, put 1 qt

(1 L) of R.V.-type antifreeze in the basket. Run washer on the Drain & Spin setting for about 30 seconds to mix the antifreeze and remaining water.

4. Disconnect the drain from the drain system.

5. Unplug the power cord.

6. Place the inlet hoses into the basket.

7. Drape the power cord and drain hose over edge into the

basket.

8. Place foam packing ring from the original shipping materials

in the top of washer. If you do not have the original foam packing ring, place heavy blankets, towels, etc. into basket opening. Close the lid and put a piece of tape over the lid and down to the front of the washer. Keep lid taped until the washer is placed into the new location.

Reinstalling the washer

1. Follow the “Installation Instructions” to locate, level and

connect the washer.

2. Run the washer through a complete cycle without clothes,

using ½ the normal recommended amount of detergent to clean out the antifreeze, if used.

TROUBLESHOOTING

First try the solutions suggested here and possibly avoid the cost of a service call...

Washer and Components

Washer displaying code messages

■ “LF” (Washer is taking too long to fill)

Check the following:

Are the water inlet hoses kinked or clogged? Are the water inlet valve screens clear? Is the drain hose installed properly? See “Connect the Drain Hose.” Press STOP to clear display.

■ “Ld” (Washer is taking too long to drain water from

the wash tub) Check the following:

Is the drain hose kinked or clogged? Is the drain hose installed properly? See “Connect the Drain Hose.” Press STOP to clear display.

■ “uL” (Unbalanced Load)

If the load is unbalanced, the washer will display this code while running an imbalanced load correction routine at the end of the wash cycle and before the final spin. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, open lid and redistribute the load. Close lid and press START.

■ “oL” (Over Load)

Is the washer overloaded? The washer has attempted to fill and begin the wash cycle. If the washer is overloaded, it will drain any water and detergent that was added during the fill. To correct the overload, remove several items and add detergent. Close lid and press START.

■ “Sd” (Suds Detected)

Check the following:

Did you add too much detergent? Always measure detergent. Follow detergent manufacturer’s directions.

If excessive suds are detected, the washer will display this code while running a suds reduction correction routine at the end of the wash cycle. The suds reduction routine removes extra suds and assures proper rinsing of your garments. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press START. Do not add detergent.

■ “lid” (Lid Opened)

Is the lid open? Close the lid to clear the display.

■ “HC” (Cold and Hot hoses switched)

This code will appear at the end of the wash cycle to indicate that the cold and hot water inlet hoses are switched. See “Connect the Inlet Hoses.”

■ “dL” (Door/Lid cannot lock)

Indicates lid is not locked. Check for items caught in the lid keeping it from closing. Press STOP once to clear the code.

■ “dU” (Door/Lid cannot unlock)

Is there excessive weight on the lid, such as a basket of laundry? Excessive weight will keep the lid from unlocking. Press STOP once to clear the code.

■ “F##” code

Press STOP once to clear code. Press START. If code appears again, call for service.

Noisy, vibrating, off-balance

■

Is the floor flexing, sagging or not level?

Flooring that flexes or is uneven can contribute to noise and vibration of the washer. A washer will reduce the sounds. See “Location Requirements.”

■ Is the washer level? Does the washer rock when pushed

against the corners?

The washer must be level. The front and rear feet must be in firm contact with the floor. Check that the locknuts are tightened. See “Level the Washer.”

■ Is the load balanced?

Evenly distribute the load in the washer basket and make sure the height of the load does not exceed the top row of basket holes. See “Starting Your Washer.”

■ Do you hear clicking or other noises when the cycle

changes from washing to draining or spinning?

When the the drive system shifts or the washer basket settles between cycles you may hear noises that are different from your previous washer. These are normal washer noises.

■ Is the washer gurgling or humming?

When the washer drains, the pump will make a continuous humming with periodic gurgling or surging sounds as the final amounts of water are removed. This is normal.

■ Are you washing a small load?

You will hear more splashing sounds when washing small loads. This is normal.

■ The washer basket moves while washing.

This is normal.

³⁄₄

" (1.9 cm) piece of plywood under the

Dispenser operation

■ Are the laundry products in the correct dispensers?

Add the correct amounts of detergent (powdered or liquid), liquid chlorine bleach, or fabric softener to the correct dispenser. You can add powdered or liquid color-safe bleach to the detergent dispenser. Be sure to match powdered color-safe bleach with powdered detergent or match liquid color-safe bleach with liquid detergent. Use only liquid chlorine bleach in the bleach dispenser.

■ Did you put powdered or liquid color-safe bleach into the

liquid chlorine bleach dispenser (on some models)?

Add powdered or liquid color-safe bleach directly to the washer basket. Do not use the chlorine bleach dispenser for color-safe bleach.

■ Is there water remaining in bottom of dispenser? Did

the dispenser drain properly?

A small amount of water will be left in the dispenser at the end of the cycle. This is normal.

Washer Operation

WARNING

Washer leaks

■ Are the fill hoses tight?

■ Are the fill hose washers properly seated?

Check both ends of each hose. See “Connect the Inlet Hoses.”

■ Did you pull the drain hose from the washer cabinet and

install it in a standpipe or laundry tub?

The drain hose should be pulled from the washer cabinet and secured to the drainpipe or laundry tub. See “Connect the Drain Hose” and “Secure the Drain Hose.”

■ Is the sink or drain clogged?

Sink and drainpipe must be able to carry away 17 gal. (64 L) of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink.

■ Is water splashing off the tub ring or the load?

The wash load should be balanced and not overloaded. If the wash load is unbalanced or overloaded, incoming water can deflect off the load.

■ Is the washer properly installed?

The washer must be level. The feet should be properly installed and the nuts tightened. See “Level the Washer.”

■ Was the cycle interrupted and then the Stain Treat option

selected?

The Stain Treat option should be started on a dry load only. The Stain Treat option should not be selected after the tub has started filling with water.

■ Check household plumbing (laundry tubs, faucets,

drainpipe, water pipes) for leaks.

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Washer won’t fill, rinse or agitate; washer stops

■ Is the power cord plugged into a grounded 3 prong

outlet?

Plug power cord into a grounded 3 prong outlet.

■ Are you using an extension cord?

Do not use an extension cord.

■ Is there power at the plug?

Check electrical source or call electrician.

■ Is the indicator on the Cycle Control knob properly lined

up with a cycle?

Turn the Cycle Control knob to the right slightly and pull to start.

■ Are the water inlet valve screens clogged?

Turn off the water and remove inlet hoses from the washer. Remove any accumulated film or particles. Reinstall hoses, turn on water and check for leaks.

■ Are the hot and cold water faucets turned on?

Turn on the water.

■ Is the water inlet hose kinked?

Straighten the hoses.

■ Does the water level seem too low, or does the washer

appear to not fill completely?

The top of the agitator is much higher than the highest water level. The Auto Water Level feature senses the size of the load and adds the correct amount of water for the load size. You may notice during a cycle that the wash load is not completely submerged in water. This is normal.

■ Are you using Auto Water Level?

The Auto feature senses the size of the load and adds the correct amount of water for the load size. You may notice during a cycle that the wash load is not completely submerged in water. This normal for your washer.

■ Has a household fuse blown, or has a circuit breaker

tripped?

Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

■ Is the washer in a normal pause in the cycle?

The washer may pause for about 2 minutes during certain cycles. Allow the cycle to continue. Some cycles feature periods of agitation and soak.

■ Is the washer overloaded?

Wash smaller loads. See “Starting Your Washer” for maximum load size.

■ Is the lid open?

The lid must be closed during operation. The washer will not operate with the lid open.

■ Did you add more items to the load once the washer

started? Once the load is wet, there may appear to be space for more items. Do not add more than 1 or 2 garments after the cycle has started.

For best results determine load size with dry items

only.

Washer continues to fill or drain, or the cycle seems stuck

Wash/Rinse temperature

■ Are the hot and cold water inlet hoses reversed?

If the hot and cold water inlet hoses are reversed, the washer will display an “HC” error code at the end of the cycle. See “Connect the Inlet Hoses.”

■ Are you washing many loads?

As your frequency of loads washed increases, the water temperature may decrease for hot and warm temperatures. This is normal.

■ Do you have an ENERGY STAR washer?

The wash water temperatures may feel cooler to you than those of your previous washer. This is normal.

■ Does the wash water temperature feel lower than usual?

As washing progresses, the wash temperature will decrease slightly for hot and warm washes. This is normal.

To reduce wrinkling, the warm rinse is regulated to be cooler than the warm wash.

Excessive sudsing

■ Is there excessive sudsing?

Always measure detergent. Follow detergent manufacturer’s directions. If you have very soft water, you might need to use less detergent.

■ Was the cycle interrupted and then the Stain Treat option

selected?

The Stain Treat option should be started on a dry load only. The Stain Treat option should not be selected after the tub has started filling with water.

Water remaining in bottom of dispenser

■ Did the dispenser drain properly?

A small amount of water will be left in the dispenser at the end of the cycle. This is normal.

■ Is the top of drain hose lower than the control knobs on

washer?

The top of the drain hose must be at least 39" (99 cm) above the floor. See “Drain System.”

■ Does the drain hose fit too tightly in the standpipe, or is it

taped to the standpipe?

The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Installation Instructions.”

Washer won’t drain or spin; water remains in washer

■ Is the drain hose clogged, or the end of the drain hose

more than 96" (244 cm) above the floor?

See “Drain System.”

■ Is the lid open?

The lid must be closed during operation. The washer will not operate with the lid open.

Cycle did not run Stain Treat option

■ Did you select the Stain Treat option?

The Stain Treat option must be selected for it to be included in a wash cycle. The Stain Treat option should be started on a dry load only. Stain Treat should not be selected after the tub has started filling with water.

■ The Stain Treat option is a default option in the Heavy Duty

cycle and may be added to other cycles.

Clothing Care

Load too wet

■ Did you use the right cycle for the load being washed?

Select a cycle with a higher spin speed or select Drain & Spin.

■ Did you use a cold rinse?

Cold rinses leave loads wetter than warm rinses. This is normal.

■ Did you wash an extra large load?

A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle. Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes.

+ 50 hidden pages

Kenmore 110.2803*, 110.2804* Owner's Manual

Kenmore 110.2803, 110.2804 Owner's Manual