Kenmore 110.2713 Series, 110.2613 Series Use & Care Manual

Use & Care Guide Manual de Uso y Cuidado

Guide d'Utilisation et d'Entretien

English / Espa_ol / FrancFais TabJe of Contents..2 / {ndice...20 / TabJe des mati_res...40

ModeJs/ModeJos/Mod_Jes: 110.2613_410, 110.2713_410

Deslgned _ouseony E Hg_Effice_tcy de_ergen s

Disei_ada pa_au za_ soamerHe delergenlesdea o ÷ndlr_ienlo(HE)

Congue pou 'u sa_ond'und4dege_fi haue eft cac _',_seu emenL

ing .................ign

,,,,,,,,,,,,ow,,,,,,,-W® r

®_to

[_[ento

superior, hive: _e

............®use naute efficaci _

conso®®ati

par e

_':<= colo_' numllbe% n0mero de color, le num6ro de la couleur

P/N WIO607447B Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A. www.ken more.corn

www.sears.com Sears Canada Inc.

Toronto, Ontario, Canada MSB 2C3 www.sears.ca

ca a

f®ible

rge_ent

TABLE OF CONTENTS

WASHER SAFETY ....................................................................... 2

WHAT'S NEW UNDER THE LID? ............................................. 3

CONTROL PANEL AND FEATURES ........................................ 4

Dispensers ............................................................................. 6

CYCLE GUIDE ............................................................................ 7

USING YOUR WASHER ............................................................ 9

WASHER MAINTENANCE ...................................................... 12

TROUBLESHOOTING .............................................................. 14

PROTECTION AGREEMENTS ................................................. 19

WARRANTY ............................................................................... 19

ASSISTANCE OR SERVICE ...................................... Back Cover

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[]

Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used

for 2 weeks or more. HYDROGEN GAS iS

EXPLOSIVE. if the hot water system has not been

used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESEINSTRUCTIONS

[] Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is used near children.

[] Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where it will be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in published user=repair instructions that you understand and

have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WHAT'S NEW UNDER THE LiD?

Cleaning with Less Water

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the

water level to the load size--no water level selector is needed.

Washer with low-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is

added. You will find a step-by-step description in the "Cycle Status Lights" section.

Initially the basket will start to spin prior to adding water, this is part of the sensing process and is normal. This low-water wash

method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates

excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced

rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce

the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent

to use and do not go over the Max line on the dispensen See "Using Laundry Product Dispensers" for more information.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not

indicate that more items should be added. iMPORTANT." You will not see a washer basket full of water

as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use only High Ef_ciency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer,

this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For

example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There

will be different kinds of humming and whirring sounds as the washplate moves the load and as basket is slowing down to

stop. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time

for clothes to soak.

STEAMMODEL

CONTROL PANEL AND FEATURES

Normal

Heavy Duty

Buiky JBedding

(_) Coldclol.

POWER Whites

Soak

Casual

Deiicates

Express

Rinse & Spin START

Clean Washer

PAUSE

u_K u_

NON-STEAM MODEL

Normal

Heavy Duty

BuJkyJBedding

(_) Coldao_'0

POWER Whites

Soak

Not all features and cycles are available on all models.

NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your flnger tip, not your flngernail. When selecting a setting or option, simply touch its name until the

desired section is illuminated.

POWER BUTTON

Touch to turn the washer ON. Touch to stop/cancel a cycle at any time.

WASH CYCLE KNOB

Turn the Wash Cycle knob to select a cycle for your laundry

load. See "Cycle Guide" for detailed descriptions of cycles.

T_ME DISPLAY

The Estimated Time Remaining display shows the time

required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the

display. Overloading, unbalanced loads, or excessive suds

may cause the washer to adjust the cycle time, as well.

DELAYWASH

Use "-k" and "-" to delay the start of the wash cycle by up

to 12 hours. To turn off Delay Wash, use "+" and "-" to set the delay time to "0," or touch POWER.

START/PAUSE/UNLOCK L_D BUTTON

Touch and hold START/PAUSE button for up to 3 seconds or until the washer starts to begin the selected cycle; touch

again to pause a cycle.

NOTE: If the washer is spinning, it may take several minutes

to unlock the lid.

CYCLEMOD_FIERS

When you select a cycle, its default settings will light up.

WASH TEMP

Wash Temp control senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric

and soils being washed. For best results and following the garment label instructions, use the warmest wash water

safe for your fabric.

On some models and cycles, warm and hot water may

be cooler than what your previous washer.

Even for cold wash settings, some warm water may

be added to the washer to maintain a minimum

temperature.

SOiL LEVEL

Select the most suitable setting for your load. For heavily soiled items, select Ex Heavy Soil Level for more wash

time. For lightly soiled items, select Light Soil Level for

besswash time. Lighter soJJ level setting wHJ help reduce tangling and

wrinkling.

SPiN SPEED

This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed.

Not all spin speeds are available with all cycles.

Faster spin speeds mean shorter dry times, but may

increase wrinkling in your load.

Slower spin speeds mean besswrinkling, but wJJJleave your load more damp.

CYCLE SIGNAL

Use this option to adjust volume of the signal that sounds at end of cycle. The Cycle Signal is a helpful reminder to

remove items from washer as soon as the cycle has completed.

To turn Button Sounds either On or Off: While washer is on, touch and hold Cycle Signal for 3

seconds. Washer will make a single beep when the process

is complete.

NOTE: * Cycle Signal button will still operate, even if you turned

the button sounds off.

* Whatever your preferences are, they remain in effect

through a power loss.

* The Default setting for button sounds is ON.

CYCLE OPTIONS

You may add or remove options for each cycle. Note that not all options can be used with all cycles, and some are

preset to work with certain cycles.

PREWASH

Use this option to add an extra agitation and soak time to the beginning of any cycle to break up tough stains.

DEEP FiLL

Will add the most amount of water for large or bulky loads. Items need to move freely. Tightly packing the

load can lead to poor cleaning performance, and may

increase wrinkling and tangling.

TWO RINSES

This option can be used to automatically add a second

rinse to most cycles. NOTE: If you want to Drain and Spin only, select the Rinse & Spin cycle; then touch to turn off the Two Rinses option.

FABRIC SOFTENER

This option must be set to "On" if using fabric softener. It ensures that fabric softener is added at the correct

time in the rinse for even distribution.

STEAM TREAT for Steam models or STAIN BOOST for

Non=Steam models This option provides enhanced cleaning action for tough

stains. It will add additional agitation and soak time to the cycle.

CYCLE STATUS LIGHTS iNDICATOR

The Cycle Status Lights show the progress of a cycle. At each

stage of the process, you may notice sounds or pauses that are different from traditional washers.

DELAY

When the Delay Wash is selected, this light will come on to indicate your washer is set-up to run a delayed wash.

ADD A GARMENT

You may place additional clothing in the wash when the Add a Garment indicator is lit without sacrificing wash

performance. Touch START/PAUSE once. The Lid Lock light will turn off. Open the washer lid, add garments, and

close the lid. Touch and hold START/PAUSE to restart.

WASH

You will hear the motor and washplate moving the load.

It is normal for some of the load to be above the water

line. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style

washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages

in the cycle. The wash time is determined by the selected Soil Level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will

be added if the Fabric Softener option was selected.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin

speed.

COMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light

indicates that the lid is locked and cannot be opened.

If you need to open the lid, touch START/PAUSE/Unlock

Lid. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was

spinning at high speed. Touch and hold START/PAUSE/ Unlock Lid again for up to 3 seconds to resume the cycle.

Dispensers

Liquid fabric softener dispenser Pour measured liquid fabric softener into the liquid fabric

softener dispenser, if desired. It will dispense automatically at the optimum time.

* Use only liquid fabric softener in this dispenser.

High Efficiency '_HE" detergent dispenser

Add liquid or powdered HE detergent product to this dispenser for your main wash cycle. Remove tray if using

powder detergent. iMPORTANT: Make sure tray is in drawer when using liquid

detergent and removed when using powder detergent and do not go over the Max line.

Use only High Efficiency (HE) detergent

NOTE: Follow the manufacturer's instructions to determine

the amount of detergent to use. Do not add single-dose

laundry packets, color-safe bleach, or fabric softener

crystals to dispensers. They will not dispense correctly.

Liquid chlorine bleach dispenser

This dispenser holds up to 3/4 cup (180 mL) liquid chlorine

bleach. The bleach will be automatically diluted and

dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

CYCLE GUIDE

Settings shown are default settings for that cycle. Once you select a cycle, the default modifiers or the previous set modifiers for that cycle will be lit. For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are

available on all models.

rItems to Wash: I Cycle: Wash _ SOd I" Spin I" Avadabie' Cycle Deta!ls:"

_ Temp: Leve : Speed: " OptionS:

Cottons, linens, Normal o o e o o o o • o o o o o o • Prewash Use this cycle to clean normally and mixed item Cold Worm Hot ught Normo_ExH_ovy NoSpin Med High Two Rinses soiled cottons and mixed fabric

loads Fabric Softener loads. Default settings can be

Steam Treat or adjusted as needed.

Stain Boost

No-iron fabrics, Casual o o • o o o • o o o o o • o o Prewash Use thiscycle for no=iron cottons, perm Cold Warm Hot LightNormalExHeavy NoSpinM_d H_gh Two Rinses fabrics such as sport shirts,

press, linens, Fabric Softener blouses, casual business clothes, synthetics Steam Treat or permanent press, and blends.

Stain Boost The cycle uses a warm wash,

a cool down, and medium

spin speeds for better wrinkle performance.

Machine-wash Delicates o • o o o • o o o o o • o o o Prewash Use this cycle for machine- silks, hand-wash Cold Warm Hof LightNormalExHeavyNoSpJnM_d H_gh Two Rinses washable delicate items. This

fabrics and Fabric Softener cycle uses intermittent wash wool Steam Treat or action with cool water and

Stain Boost slow spin to gently care for fine

washables and avoid shrinkage.

Place small items in mesh bags before washing.

Lightly soiled items

Express

0 0 @ © 0

Cold Warm Hot

• o o o o 0 0 0 O •

Light Normal Ex Heavy HoSpin Med High

Prewash

Two Rinses Fabric Softener Steam Treat or

Stain Boost

Use this cycle to wash a few lightly soiled items that are

needed in a hurry. This short

cycle combines high-speed wash action and high-speed

spin for best cleaning and shortened dry time.

Heavily soiled fabrics

Soak

0 0 @ © 0

Cold Warm Hot

® 0 0 0 0

Light Normal Ex Heavy

@ 0 0 0 0

No Spin Med High

Prewash

Two Rinses Fabric Softener Steam Treat or

Stain Boost

Use this cycle to soak small spots of set in stains on fabrics.

The washer will use intermittent agitation and soaking. After

time has expired, water will drain, but the washer will not

spin. Cycle is complete.

Heavily soiled white fabrics

Whites

Cold Warm Hot

O O O O O

Light Normal Ex Heavy

0 0 0 0 @

NoSpin Med High

Prewash

Deep Fill

Two Rinses Fabric Softener Steam Treat or

This cycle adds liquid chlorine

bleach to the load at the proper time for improved

whitening of soiled white fabrics.

Stain Boost

Bright or darkly colored cottons, linens, casual

and mixed loads

Cold Clean

@ © © O O

Cold Warm Hot

O O O © @

Light Normal Ex Heavy

0 0 0 0 @

No Spin Med High

Prewash

Deep Fill

Two Rinses Fabric Softener Steam Treat or

Stain Boost

Cold water with an additional

wash action gently lifts stains while caring for fabrics.

Settings may be adjusted as desired, but must use only cold water settings.

Wash temperatures vary according to the chosen cycle setting. All rinses are cold.

CYCLE GUIDE

available on all models.

items to Wash: Cycie: Wash_ Soil I Spin Speed: Available Cycle Details:

Large items such as sheets,

Bulky/

Bedding

sleeping bags, small

comforters_ jackets, small

washable rugs

Temp: " Levek " Options:

0 0 @ 0 0

Cold Warm Hot

0 0 @ 0 0

Light Normal Ex Heavy

0 0 @ Q 0

No Spin Med High

Fabric Softener

Steam Treat or

Prewash

Deep Fill

Two Rinses

Stain Boost

Use this cycle to wash large

items such as jackets and small

comforters. The washer will

fill with enough water to wet

down the load before the wash

portion of the cycle begins, and

uses a higher water level than

other cycles.

Sturdy fabrics,

colorfast items

Heavy

Duty

0 0 0 • ©

Cold Warm Hot

0 0 0 0 0

Light Normal Ex Heavy

O O O O ®

NoSpin Med High

Prewash

Deep Fill

Two Rinses

Fabric Softener

Steam Treat or

Stain Boost

Use this cycle for heavily soiled

or sturdy cotton items. This

cycle combines high-speed

wash action, longer wash time,

and extra high-speed spin to

shorten drying times. Adjust

temperature settings as needed.

Swimsuits, items

that need

rinsing only

Rinse &

Spin

N/A

0 0 @ 0 0

NoSpin Med High

Two Rinses

Combines a rinse and high

speed spin for loads requiring

an additional rinse cycle or to

complete a load after power

interruption. Also use for loads

that require rinsing only. If you

want to Drain & Spin only_

select the Rinse & Spin cycle;

then touch to turn off: the Two

Rinses option. Use Drain & Spin

to spin excess water out of a

load.

No clothes in

washer

Clean

Washer

N/A N/A N/A

N/A

Use this cycle every 30 washes

to keep the inside of your washer

fresh and clean. This cycle

uses a higher water level. Use

with liquid chlorine bleach to

thoroughly clean the inside of

your washer. This cycle should

not be interrupted. See "Washer

Care. _'

IMPORTANT: Do not place

garments or other items in the

washer during the Clean Washer

cycle. Use this cycle with an

empty wash tub.

Wash temperatures vary according to the chosen cycle setting. All rinses are cold.

USING YOUR WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

1. Sort and prepare your laundry

* Empty pockets. Loose change, buttons, or any small object

can pass under the washplate and become trapped, causing unexpected sounds.

* Sort items by recommended cycle, water temperature,

and colorfastness. * Separate heavily soiled items from lightly soiled. * Separate delicate items from sturdy fabrics.

* Do not dry items Jf stains remain after washing; heat can

set stains into fabric. * Treat stains promptly.

* Close zippers, fasten hooks, tie strings and sashes.

Remove non-washable trim and ornaments. * Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

* For best performance, use HE liquid detergent when washing

bulky items.

When washing water-proof or water-resistant items, load

evenly. See "Cycle Guide" for tips and more information on

using the Bulky/Bedding cycle.

Use mesh bags to help prevent tangling when washing

delicate or small items. * Turn knits inside out to avoid pilling. Separate lint-takers from

lint-givers. Synthetics, knits_ and corduroy fabrics wJJJpick up

lint from towels, rugs, and chenille fabrics. NOTE: Always read and follow fabric care labels instructions

to avoid damage to your items.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Add laundry products, if desired

Single-dose laundry packet, color-safe bleach, or fabric softener crystals can be added to the basket prior to adding

laundry. NOTE: Do not add clothes to washer basket prior to adding

laundry products. Always follow manufacturer's instructions.

For best performance, load items in loose heaps evenly around the washpiate.

Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely for best cleaning and to reduce wrinkling and tangling.

Using Laundry Product Dispensers

NOTE: Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They wJJJnot

dispense correctly.

HE removable detergent tray

Add a measured amount of HE liquid detergent into detergent tray. This tray holds

3 oz. (89 mL). If adding powder HE detergent remove inside tray. Do not overfill tray - adding too much detergent may

cause detergent to be dispensed into the washer too early. NOTE: Make sure tray is in drawer when using liquid detergent

and removed when using powder detergent and do not go over the Max line.

iMPORTANT: Use only High Efficiency detergents. The package wJJJbe marked "HE" or "High Efficiency." Low-water washing

creates excessive sudsing with a regular non-HE detergent. Using regular detergent will Nkely result in longer cycle

times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE

detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to

determine the amount of detergent to use. HELPFUL TiP: See "Washer Maintenance" for information recommended method of cleaning washer dispenser trays.

to dispenser

Fabric softener tray

Pour a measured amount of liquid fabric softener into tray; always follow manufacturer's directions

for correct amount of fabric softener based on your load size. Close dispenser drawer. Fabric

Softener is added during rinse. iMPORTANT: Do not overfill or dilute. Overfilling dispenser

will cause fabric softener to immediately dispense into washer. if Two Rinses option is selected, fabric softener will be

dispensed into the last rinse. it is normal for a small amount of water to remain in the dispenser at the end of a cycle.

fT. Touch POWER to turn on washer

POWER

Make sure the dispenser drawer is closed completely, then touch POWER to turn on the washer. Other methods of

turning the washer on include opening the lid or turning the cycle selection knob.

Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same

cycle with liquid chlorine bleach.

8. Select cycle

Heavy Duty

Normal

Casual

10. Select cycle options

BolkyIBeadilg

ColdCle n

Whites

Soak

Turn cycle knob to choose your wash cycle.

9. Select cycle modifiers, if desired

Cold Warm Hot

0 () 0 0 ()

Light Normal Ex Heavy

0 0 0 0 0

No Spin Med High

O O O O O

Off _ High

Ddicates

Express

Rinse & Spin

Clean Washer

¥ ¥ ¥

Steam model shown

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain

options such as Two Rinses. These may be turned off° if desired.

NOTE: Not all options are available with all cycles.

11. Touch and hold START/PAUSE/Unlock to begin wash cycle

START I PAUSE

UNLOCK LID

0 0 0 0 0

Cold Warm Hot

I i , l I

Light soils Moderate soils Heavy Soils

Colors that bleed Bright colors Whites

or fade Pastels

Once you select a cycle, the default settings for that cycle will be lit. Touch the cycle modifiers buttons to change the Wash

Temp, Soil Level, and Spin Speed, if desired. Not all settings are available with all cycles. Even for cold wash settings° some warm

water may be added to the washer to maintain a minimum temperature.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your items. If not sure on which temperature to

use° refer to the diagram above or select a cooler temperature.

Touch and hold START/PAUSE/Unlock Lid button for up to 3 seconds to start the wash cycle. When the cycle has finished, the COMPLETE indicator will light and the end of cycle signal

will sound (if set). Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and rusting of metal hooks,

zippers, and snaps.

Unlocking the lld to add garments If you need to open the lid to add 1 or 2 missed items:

Touch START/PAUSE/Unlock Lid to pause washer; the lid will

unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then

close lid and touch and hold START/PAUSE/Unlock Lid again for up to 3 seconds to restart the cycle.

IMPORTANT: If lid is left open for more than 10 minutes the

water will pump out and F8E6 error code will appear on the display.

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of

replacement on the label with a permanent marker. NOTE: This washer does not include inlet hoses. See the

installation instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean

and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer's instructions regarding the

amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate

at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer

Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs

sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the inside of the Washer To keep your washer odor-free, follow the usage instructions

provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. Chlorine Bleach Procedure: a. Open the washer lid and remove any clothing or items.

b. Add I cup (236 mL) of liquid chlorine bleach to the

bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over

time. c. Close the washer lid. d. Do not add any detergent or other chemical to the

washer when following this procedure.

e. Select the CLEAN WASHER cycle.

WASHER CARE (cont.)

f. Touch and hold the START!PAUSE!Unlock button to

begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, touch POWER/CANCEL (For models with

no Power!Cancel button, touch and hold START!PAUSE/ Unlock for three seconds). After the Clean Washer cycle

has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer_ you may find some residue buildup in the washer's dispensers. To remove residue

from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for

cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle.

Use an all-purpose surface cleaner, if needed. Cleaning the Outside of the Washer

Use a soft_ damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer

surfaces.

IMPORTANT." To avoid damaging the washer's finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these

steps:

L Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to

water pressure surge.

CLEANING YOUR DISPENSER

You may find laundry product residue leftover in your dispenser drawer. To remove residue, follow this recommended cleaning

procedure.. 1o Pull drawer out until you feel resistance.

2. Push ] tab downward, and then continue pulling out.

3. Wash in warm, soapy water, using a mild detergent.

4. Rinse with warm water. 5o Air dry, or dry with a towel_ then place back into slot.

-- TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water inlet hoses.

2. If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

3. Disconnect drain from drain system.

4. Unplug power cord.

5. Place inlet hoses inside washer basket.

6. Drape power cord and drain hose over the console and secure with masking tape.

Z Place foam packing ring from original shipping materials

back inside washer. If you do not have packing ring, place heavy blankets or towels into basket opening. Close lid

and place tape over JJdand down front of washer. Keep lid taped until washer is placed in new location. Transport

washer in upright position.

REINSTALLiNG/USING WASHER AGAIN

iMPORTANT: Dispenser drawer and tray are not dishwasher safe.

WINTER STORAGE CARE

iMPORTANT: To avoid damage, install and store washer

where it wJJJnot freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving

during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to

mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

To reinstall washer after non=use, vacation, winter storage or

moving:

1. Refer to Installation instructions to Iocate_ level_ and connect washer.

2. Before using again, run washer through the following

recommended procedure..

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through Bulky/Bedding cycle to clean washer

and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer's recommended

amount for a medium=size load.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

if you experience

Vibration, rocking, Feet may not be in contact with the Front and rear feet must be in firm contact with floor_ and washer

"walking_" or washer floor and locked, must be level to operate properly. Jam nuts must be tight against stopped with all dial the bottom of the cabinet.

lights flashing Washer may not be level. Check floor for flexing or sagging. If flooring is uneven, a 3/4"

Load could be unbalanced.

Possible Causes Solution

(19 ram) piece of plywood under your washer will reduce sound. See "Level the Washer" in the Installation Instructions.

Load items in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could

unbalance washer. Avoid washing single items. Balance a single item such as a rug

or jeans jacket with a few extra items. If the dial is flashing, redistribute the load, close the lid, and touch and hold START/

PAUSE/Unlock Lid. Use Bulky/Bedding cycle for oversized, non-absorbent items such

as comforters or poly-fllled iackets. Other items may not be appropriate for Bulky/Bedding cycle. See "Cycle Guide."

Item or load not suitable for selected cycle. See "Cycle Guide"

and "Using Your Washer."

Clicking or metallic noises

Gurgling or humming

Humming

Check the following for Washer not level. proper installation:

Objects caught in washer drain system.

Washer may be draining water.

Load sensing may be occurring.

Basket may be slowing down.Whirring

Fill hoses not attached tightly. Fill hose washers

Drain hose connection

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary

to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket.

It is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.

You may hear the hum of the sensing spins after you have started the washer. This is normal.

You may hear the whirring sound of the basket decelerating. This is normal.

Water may splash off basket if washer is not level. Tighten fill-hose connection.

Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub. Do not place tape over drain opening.

Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water

pipes, and faucets.) An unbalanced load can cause basket to be out of alignment

and cause water to splash off tub. See "Using Your Washer" for loading instructions.

in washer

Load not completely covered in water.Not enough water

This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and

adds correct amount of water for optimal cleaning. See "What's New under the Lid."

IMPORTANT: Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.

Run clean washer cycle to optimize the water level and wash performance.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

if you experience

Washer won't run or fill, washer stops working

l Posslb,e Causes I So,uflon

Check for proper water supply. Both hoses must be attached and have water flowing to inlet

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,

fire, or electrical shock.

valve. Both hot and cold water faucets must be turned on.

Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow.

If you experience

Washer won't run or fill, washer stops working

(cont.)

spinning, loads are still in pump or between basket and tub,

wet which can slow draining.

Check proper electrical supply.

Normal washer operation.

Washer may be tightly packed.

Not using HE detergent or using too much HE detergent.

Using cycles with a lower spin speed. Cycles with lower spin speeds remove less water than cycles with

Possible Causes

Solution

Plug power cord into a grounded 3-prong outlet. Do not use an extension cord.

Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Washer may be stopped to reduce suds. Remove several items, rearrange load evenly around the

washplate. Close lid and touch and hold START/PAUSE/Unlock Lid.

Add only 1 or 2 additional items after washer has started. Do not add more water to the washer.

Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and following

detergent directions based on your load requirements. To remove suds, cancel cycle. Select RINSE & SPIN. Select your

cycle. Touch and hold START/PAUSE/Unlock Lid. Do not add more detergent.

Empty pockets and use garment bags for small items.Washer not draining/ Small items may have been caught

high spin speeds. Use the recommended cycle/speed spin for your

item.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

If you experience ] Possible Causes I Solution

Washer not draining/

spinning, loads are still

wet (cont.)

Washer may be tightly packed or unbalanced.

Load off balanced.

Check plumbing for correct drain hose installation. Drain hose

extends into standpipe farther than

4.5" (114 mm).

Not using HE detergent or using too much HE detergent.

Dry spots on load after High speed spins extract more

cycle moisture than traditional top-load

Incorrect or wrong wash Check for proper water supply.

or rinse temperatures

Load not rinsed Check for proper water supply.

washers.

Energy-saving controlled wash

temperatures.

Tightly packed loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load

for balanced spinning. Select DRAIN & SPIN to remove excess water. See "Using Your Washer" for loading recommendations.

See "Vibration or Off-Balance" in Troubleshooting section for more information.

Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m)

above the floor. Remove any clogs from drain hose. Suds from regular detergent or using too much detergent can

slow or stop draining or spinning. Use only HE detergent. Always measure and follow detergent directions for your load. To remove

extra suds, select RINSE & SPIN. Do not add detergent. The high spin speeds combined with air flow during the final spin

can cause items near the top of the load to develop dry spots during the final spin. This is normal.

Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have

both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged.

Remove any kinks in hoses. ENERGY STAR_ qualified washers use cooler wash and rinse water

temperatures than traditional top-load washers. This includes cooler hot and warm washes.

Make sure hot and cold inlet hoses are not reversed.

Not using HE detergent or using too much HE detergent.

Washer may be tightly packed.

Fabric softener option not selected.

Sand, pet hair, lint, etc. Heavy sand, pet hair, lint, and

on load after washing detergent or bleach residues may

require additional rinsing.

Load is tangling Washer not loaded as recommended.

Wash action and/or spin speed too fast for load.

Both hoses must be attached and have water flowing to the inlet valve.

Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose. The suds from regular detergent can cause the washer to operate

incorrectly.

Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based

on load size and soil level. The washer is less efficient at rinsing when load is tightly packed.

Load items in loose heaps evenly around the washplate. Use cycle designed for the fabrics being washed.

Add only 1 or 2 additional items after washer has started. When using fabric softener, be sure the Fabric Softener option is

selected. Add Two Rinses to the selected cycle.

Load items in loose heaps evenly around the washplate. Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of items being washed. Select a cycle with a slower wash action and slower spin speed.

Note that items will be wetter than when using a higher speed spin.

if you experience

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

PossibleCauses Solution

Not cleaning or Wash load not completely removing stains covered in water.

Added more water to washer.

Washer not loaded as recommended.

Adding detergent on top of load.

Not using HE detergent or using too much HE detergent.

Not using correct cycle for fabric

type.

Not using dispensers.

Not washing like colors together.

Odors

Monthly maintenance not done as

recommended.

Not using HE detergent or using too much HE detergent.

Fabric Damage

Sharp items were in pockets during wash cycle.

Strings and straps could have tangled.

Items may have been damaged before washing.

Fabric damage can occur if the load

is tightly packed.

Garment care instructions may not

have been followed.

Liquid chlorine bleach may have been

added incorrectly.

Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move.

Do not add more water to washer. Adding water lifts the items off the washplate, resulting in less effective cleaning.

Load items in loose heaps evenly around the washplate. Add only 1 or 2 additional items after washer has started.

Add detergent, oxi products and color-safe bleach to the bottom of the basket before adding the load items.

The suds from regular detergent can prevent washer from operating correctly.

Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based

on load size and soil level. Use a higher soil level cycle option and warmer wash temperature

to improve cleaning.

If using Express cycle (on some models), wash only a few items.

Use Whites, Heavy Duty, or Cold Clean cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle.

Use dispensers to avoid chlorine bleach and fabric softener staining.

Load dispensers before starting a cycle. Avoid overfilling.

Do not add products directly onto load. Wash like colors together and remove promptly after the cycle

is complete to avoid dye transfer. Run the Clean Washer cycle after every 30 washes. See "Washer

Care" in "Washer Maintenance." Unload washer as soon as cycle is complete.

Use only HE detergent. Be sure to measure correctly. Always follow the detergent directions. See "Washer Care" section.

Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.

Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing.

Load items in loose heaps evenly around washplate. Load items should move freely during wash to avoid damage,

Use cycle designed for the fabrics being washed, Add only 1 or 2 additional items after washer has started,

Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the

best cycle. Do not pour liquid chlorine bleach directly onto load. Wipe up

bleach spills. Undiluted bleach will damage fabrics. Do not use more than

recommended by manufacturer. Do not place load items on top of bleach dispenser when loading

and unloading washer.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

Incorrect dispenser

operation

Single-dose laundry packet not dissolving

LF (too long to fill) or Washer taking too long to fill. Drain Check plumbing for correct drain hose installation. Use drain hose F8E1 appears in display extends more than 4.5" (114 mm) into form and attach securely to drainpipe or tub. Do not tape over

"--" Cycle knob is not on cycle. This is not an error. The selector knob is not on a cycle. Rotate

F## code (F-type error System error code. Touch START/PAUSE/Unlock Lid once to clear the code. Then

code) appears in display touch START/PAUSE/Unlock Lid again to restart washer. If code

F8E6 code (water hazard) will appear

on display

Clogged dispensers or laundry

products dispensing too soon.

Liquid chlorine bleach not used in

dispenser. Adding laundry packet incorrectly.

standpipe, drain opening. See Installation Instructions. Water supply not connected or turned Check water supply to make sure hoses are connected and/or

on. turned on.

Lid is left open for more than

10 minutes and water has

pumped out.

Do not overfill dispenser. Overfilling causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing.

Load dispensers before starting a cycle.

It is normal for small amounts of water to be remain in dispenser

at the end of the cycle. Homes with low water pressure may result in residual powder

in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load.

Use only liquid chlorine bleach in the bleach dispenser.

Be sure laundry packet is added to washer basket before adding clothes. Follow the manufacturer's instructions to avoid damage to your items.

your selector knob until a cycle lights up.

appears againt call for service. Make sure lid is closed before starting a cycle and/or during

prewash (soak). Check plumbing for correct drain hose installation. Use drain hose

form and attach securely to drainpipe or tub. Do not tape over drain opening. See Installation Instructions.

+ 42 hidden pages

Kenmore 110.2713 Series, 110.2613 Series Use & Care Manual

Specifications and Main Features

Frequently Asked Questions

User Manual