Kenmore 11023912101, 11023912100, 11022924102, 11022924101, 11022924100 Owner’s Manual

Owner's Manual and
Installation Instructions

Three-Speed with Options

and Speeds Switch

AUTOMATIC WASH ERS

IMPORTANT:
Read and follow all safety

and operating instructions
before first use of this product.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S,A.

Sears Canada Inc,,Toronto, Ontario, Canada M5B 2B8
www, sears,com

8526118 PRINTEDINU.S.A.

1/01

BEFORE USINGYOUR NEW WASHER ..... 2

KENMORE AUTOMATIC WASHER WARRANTY 3

WASHER SAFETY 4

INSTALLATION REQUIREMENTS 6

INSTALLATION INSTRUCTIONS 10

OPERATING YOUR WASHER 14

LAUNDRY TIPS 25

CARING FOR YOUR WASH ER 27

TROUBLESHOOTING 28

SEARS MAINTENANCE AGREEMENT 32

Please read this manual. It will help you
install and operate your new Kenmore
washer in the most economical way.

For more information about the care
and operation of Kenmore appliances

call your nearest Sears store. You will
need the complete model and serial
numbers when requesting information.

Your washer's model and serial
numbers are located on the Model and

Serial Number Plate.

\_ ModelandSerial

NumberPlate

Use the space below to record the
model number and serial number of

your new Kenmore Washer,

Model No.

Serial No.

Date of Purchase

Keep this book and your Sears
Salescheck (receipt) in a safe

place for future reference,

Limited Lifetime Warranty on
White Porcelain Basket

For the lifetime of the washer from the
date of purchase, Sears will replace the

white porcelain wash basket if it chips
or rusts due to defective material or

workmanship. You will be charged for
labor.

Limited 10-Year Warranty on
Plastic Tub*

For the second through tenth year from
the date of purchase, Sears will replace
the plastic tub if it is defective in
material or workmanship. You will be
charged for labor.

Limited 5-Year Warranty on

Gearcase Parts*

For the second through fifth year from
the date of purchase, Sears will replace
any gearcase parts that are defective in
material or workmanship. You will be
charged for labor.

Full 1-Year Warranty on

"Spreckle" Porcelain Basket
For one year from the date of

purchase, when this washer is installed
and operated according to the

instructions that come with it, Sears will
replace the "spreckle" (speckled

surface) porcelain wash basket if it
chips or rusts due to defective material
or workmanship.

Full 1-Year Warranty on
Mechanical and Electrical parts

For one year from the date of pur-
chase, if this washer is installed and

operated according to the instructions
that come with it, Sears will repair or

replace any of its mechanical or
electrical parts if they are defective in

material or workmanship.

Warranty Restriction

If this washer is operated for any pur-
pose other than private family use, all

warranty coverage is restricted to 90
days from the date of purchase.

Warranty Service

Warranty service is available by
contacting your nearest Sears Service
Center in the United States or Canada.

This warranty applies only while this
washer is used in the United States or

Canada.

This warranty gives you specific legal
rights and you may also have other

rights that vary from state to state or
province to province.

Sears, Roebuck and Co.,
Dept. 817WA,

Hoffman Estates, IL 60179
Sears Canada Inc.,

Toronto, Ontario,
Canada M5B 2B8

*In Canada, a different warranty may apply.
In the U.S. for Sears warranty information or

to contact a Sears Service Center, call
1-80O-4-MY-HQME _ (1-809-469-4663).
in Canada, call 1-877-533-6937.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and
on your appliance. Always read and obey all safety messages.

This is the safety alerL symbol. This symbol alerts you to

potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol
and either the word "DANGER" or "WARNING."

These words mean:

You can be killed or seriously

injured if you don't immediatel,L

follow instructions.

You can be killed or seriously

injured if you don't follow
instructions.

All safety messages will tell you what the potential hazard is, tell you how
to reduce the chance of injury, and tell you what can happen if the

instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons

when using your washer, follow basic precautions, including the following:

• Read all instructions before using
the washer.

• Do not wash articles that have been
previously cleaned in, washed in,

soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable
or explosive substances as they give
off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning
solvents, or other flammable or

explosive substances to the wash
water. These substances give off
vapors that could ignite or explode.

• Under certain conditions, hydrogen
gas may be produced in a hot water
system that has not been used for 2

weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system

has not been used for such a period,
before using a washing machine, turn

on all hot water faucets and let the
water flow from each for several

minutes. This will release any accumu-
lated hydrogen gas, As the gas is

flammable, do not smoke or use an
open flame during this time.

SAVE THESE INSTRUCTIONS

• Do not allow children to play on or
in the washer. Close supervision of
children is necessary when the

washer is used near children.

• Before the washer is removed from
service or discarded, remove the

door or lid

• Do not reach into the washer if the
drum, tub or agitator is moving.

• Do not install or store this washer
where it will be exposed to the

weather.

• Do not tamper with controls.

• Do not repair or replace any part of
the washer or attempt any servicing
unless specifically recommended in
the Owner's Manual or in published
user-repair instructions that you

understand and have the skills to
carry out,

• See "Installation Requirements" for
grounding requirements.

Tools and Parts

Assemble the necessary tools and
supplies before beginning the washer
installation, The parts supplied are in the

washer basket.

Tools needed for connecting the drain
hose and water inlet hoses:

• Pliers that open to 17`6in. (3.95 cm)

• Flashlight (optional)

Parts supplied:

3 4 5

1.Drain hose

2. Silver, double-wire hose clamp
(for the bottom of the drain hose)

3. Yellow, single-wire hose clamp
(for the top of the drain hose)

4. Water inlet hoses (2)

5. Flat water inlet hose washers (4)

Tools needed for securing the drain
hose and leveling the washer:

• Open end wrench ?'6 in. (1.43 cm)

• Level

• Wood block

• Ruler or measuring tape
Parts supplied:

1 2

1.Shipping strap with fastener

2. Front leveling feet with nuts (2)

Alternate PartsYou May Need

Parts listed are available from your local
Sears store or Sears Service Center. In

the United States, call 1-800-366-PART
(1-800-366-7278). In Canada, call

1_877-533_6937.

If you have: You will need to buy:

Laundry tub or Sump pump system (if
standpipe not already available)

taller than 96
in. (2.4 m)

1 in. (2,5 cm) 2 in. (5 cm) diameter to 1
diameter in. (2.5 cm) diameter
standpipe standpipe adapter, Part

No. 3363920

Overhead Standard 20 gal (76 L)
sewer 39 in. (99 cm) tall drain

tub or utility sink, sump

pump and connectors

(available from local

plumbing suppliers)

Floor drain Siphon break, Part

Number 285320; addi*

tional drain hose, Part

Number 3357090 and

connector kit, Part

Number 285442

Water faucets 2 longer water fill hoses:
beyond reach 6 ft (1.8 m) Part Number
of fill hoses 76314, 10 ft (3.0 m) Part

Number 350008

Drain hose too Drain hose, Part No.
short 388423 and hose kit,

Part No. 285442

Drain hose Hose kit, Part No.
that is too long 285442

Lint clogged Drain protector, Part No.
drain 367031

Location Requirements

Selecting the proper location for your

washer improves performance and mini-

mizes noise and possible washer "walk."

Your washer can be installed in a base-

ment, laundry room, closet, or recessed

area. (See "Drain System.")

Proper installation is your responsibility.

You will need:

• A water heater set to deliver 120°F

(49%) water to the washer.

• A grounded electrical outlet located
within 4 ft (1.2 m) of where the power

cord is attached to the back of the
washer. (See "Electrical Requirements.")

• Hot and cold water faucets located
within 4 ft (1.2 m) of the hot and cold

water fill valves, and water pressure of
5-100 psi (34.5-689.6 kPa). Washers
with triple dispensers require 20-100 psi
(138.0-689.6 kPa) for best performance.

• A level floor with a maximum slope of

1 in. (2.5 cm) under entire washer.
Installing the washer on carpeting is not

recommended.

• A sturdy floor to support the washer

weight (washer, water and load) of 315
Ibs (143 kgs).

Do not store or operate your washer in
temperatures at or below 32°F (0%).
Some water can remain in the washer and

can cause damage in low temperatures.
See "Washer Care" for winterizing infor-

mation.

Recessed area or closet installation

The dimensions shown are for the rec-
ommended spacing allowed, except the

closet door ventilation openings. The
dimensions shown for the closet door

ventilation openings are the minimum
required.

1 2

-- Y3"

(3100m=) "_ _(7'm)

3

1.Front view

2. Side view

& Closet door with vents

• Additional spacing should be consid-
ered for ease of installation and ser*

vicing.

• Additional clearances may be required

for wall, door and floor moldings.

• Additional spacing of 1 in. (2.5 cm) on
all sides of the washer is recommend-
ed to reduce noise transfen

• If a closet door is installed, the mini-
mum air openings in the top and bot-

tom of the door are required. Louvered
doors with air openings in the top and
bottom are acceptable.

• Companion appliance spacing should
also be considered.

Drain System

The washer can be installed using the
standpipe drain system (floor or wall), the

laundry tub drain system, or the floor

drain system, Select the drain hose instal-

lation method you need. (See "Alternate
Parts You May Need.")

1 2

Floor drain system (view 2)
The floor drain system requires a siphon
break that may be purchased separately.
(See "Alternate Parts You May Need,")

The siphon break must be a minimum of
28 in. (71 cm) from the bottom of the
washer. Additional hoses might be

needed.

Electrical Requirements

Standpipe drain system - wall or floor
(view 1 & 2)

The standpipe drain requires a minimum
diameter standpipe of 2 in, (5 cm). The

minimum carry-away capacity can be no
less than 17 ga] (64 L) per minute, A 2 in,
(5 cm) diameter to 1 in. (2,5 cm) diameter

standpipe adapter kit is available, (See

"Alternate Parts You May Need.")

The top of the standpipe must be at least

39 in. (99 cm) high and no higher than 96
in. (2.4 m) from the bottom of the washer.

Electrical Shock Hazard

Plug into a grounded

3 prong outlet.

Do not remove ground prong.
Do not use an adapter.

Do not use an extension cord.
Failure to follow these

instructions can result in
death, fire, or electrical shock.

a A 120-volt, 60-Hz,, AC-only, 15- or 20-

ampere, fused electrical supply is
required. Time-delay fuse or circuit

breaker is recommended. It is recom-
mended that a separate circuit serving

only this appliance be provided.

a This washer is equipped with a power

supply cord having a 3 prong ground
plug.

Laundry tub drain system (view 1)

The laundry tub needs a minimum 20 gal

(76 L) capacity, The top of the laundry tub
must be at least 39 in, (99 cm) above the

floor and no higher than 96 in. (2.4 m) from
the bottom of the washer.

• Tominimizepossibleshockhazard,the
cordmustbepluggedintoamating,3

prong,ground4ypeoutlet,groundedin

accordance with local codes and ordi-

nances. If a mating outlet is not avail-
able, it is the personal responsibility and

obligation of the customer to have the
properly grounded outlet installed by a
qualified electrician.

• If codes permit and a separate ground
wire is used, it is recommended that a

qualified electrician determine that the
ground path is adequate.

• Do not ground to a gas pipe.

• Check with a qualified electrician if you
are not sure the washer is properly

grounded.

• Do not have a fuse in the neutral or

ground circuit.

1.3 prong grounding plug

2. 3 prong grounding-type outlet

3. Ground prong
4 Power supply cord

GROUNDING

INSTRUCTIONS

For a grounded, cord-connected
washer:

This washer must be grounded. In the
event of a malfunction or breakdown,

grounding will reduce the risk of
electrical shock by providing a path of
least resistance for electric current. This

washer is equipped with a cord having
an equipment-grounding conductor and

a grounding plug. The plug must be

plugged into an appropriate outlet that
is properly installed and grounded in

accordance with all local codes and
ordinances.

WARNING: Improper connection of

the equipment-grounding conductor can
result in a risk of electric shock. Check

with a qualified electrician or service-
man if you are in doubt as to whether
the appliance is properly grounded.

De net modify the plug provided with
the appliance - if it will not fit the outlel

have a proper outlet installed by a
qualified electrician.

For a permanently connected

washer;

This washer must be connected to a
grounded metal, permanent wiring

system, or an equipment grounding

conductor must be run with the circuit
conductors and connected to the

equipment-grounding terminal or lead
on the appliance.

Before You Start

• To prevent floor damage, set the

washer onto cardboard before moving
across floor.

• Move the washer to within approximate-
ly 3 feet (90 cm) of the final

location.

Remove Shipping Strap

Removing the shipping strap is necessary
for smooth operation. If the shipping strap

is not removed, the washer will make
excessive noise.

1. Do not cut yellow strap. Pull yellow

strap firmly, until completely removed

from washer, Depending on your

model, there will be either two or three
cotter pins on the end of the shipping

strap when it is pulled out of the
washer, The electrical plug is attached
to this shipping strap.

3. Cut the shipping strap about 16 in,
(40 cm) from plug end. Look for the

words "CUT HERE." Discard end with
the cotter pins, Slide remainder of

shipping strap from the power
cord. You will use the remainder of

the shipping strap later to secure the
drain hose.

Connect Drain Hose

Proper connection of the drain hose will

protect your floors from damage due to
water leakage. To prevent the drain hose
from coming off or leaking, it must be

installed per the following instructions.

IMPORTANT: To ensure proper installa-
tion, this procedure must be followed

exactly.

1. Check the drain hose to see if it is
the proper length.

2.

Wet the inside of the straight end of
the drain hose with tap water. DO

NOT USE ANY OTHER LUBRI-
CANT.

3.

Squeeze ears of silver, double-wire
clamp with pliers to open. Place
clamp over the straight end of the
drain hose V44in. (6 mm) from the end.

2. Pull firmly to remove the end of the
shipping strap that remains pinned to

the back of the washer, This will

release the rear self-leveling feet.

10

_-_ I/4"

4. Open clamp. Twist hose back and
forth while pushing down onto drain

connector at the bottom of the wash-
er, Continue until hose contacts the
ribbed stop on the cabinet,

5. Place clamp over area marked
"CLAMR" Release clamp.

1/4"

For standpipe or laundry tub drain
systems:

1. Open yellow, single*wire clamp with

pliers and slide over hooked end of
drain hose to secure the rubber and

corrugated sections together.

1.Hooked end

2. Drain hose

2. Put hooked end of drain hose into
laundry tub or standpipe. Rotate hook

to eliminate kinks.

To prevent drain water from going
back into the washer:

• Do not straighten hooked end of drain

hose. Do not force excess drain hose
into standpipe. Hose should be

secure, but loose enough to provide a
gap of air.

• Do not lay excess drain hose in bottom

of laundry tub.

• For floor drain installation, see kit num*
ber required under "Alternate Parts You

May Need."

Connect the Inlet Hoses

1, Insert new flat washers (supplied) into

each end of the inlet hoses. Firmly
seat the washers in the couplings.

1 2

1.Coupling

2. Washer

Connect the inlet hoses to the water

faucets

Make sure the washer basket is empty.

2, Attach the hose with the red coupling

to the hot water faucet, Screw on cou-
pling by hand until seated on the

washer.

3,

Attach the hose with the blue coupling
to the cold water faucet. Screw on

coupling by hand until seated on the
washer.

4,

Using pliers, tighten the couplings with
an additional two-thirds turn.

NOTE: Do not overtighten. Damage

to the valves can result.

11