Kenmore 11022102311 Owner’s Manual

Use & Care Guide Manual de uso y cuidado

Guide d'Ufilisation et d'Entretien

English / Espa_ol / Fran_ais

Table of Contents / {ndice / Table des mati_res ......2

Models/Modelos/Mod61es: 22102 _

Designed to use only HE High Efficiency detergents.

Dise_ada para utilJzar soiamente detergentes de alto rendlmJento (HE).

Con_:ue pour I'ufillsafion d'un d_tergent

haute efficaclt_ seulement,

ing Washer

ca a

............®reuse

¢: _ color number, nOmero de color, le num6ro de la couleur

P/N WIO607373B Sears Brands Management Corporation

Hoffman Estates, IL 60179 U.S.A. www.kenmore.com www.sears.com

Sears Canada inc. Toronto, Ontario, Canada MSB 2C3

www.sears.ca

rge_ent par

@ _@SSU$

Table of Contents

indice

Table des mati_res

WASHER SAFETY ............................. 3

WHAT'S NEW UNDER THE LID?...4 CONTROL PANEL

AND FEATURES ................................ 5

CYCLE GUIDE ................................... 7

USING YOUR WASHER .................. 8

WASHER MAINTENANCE ............. 11

TROU BLESHOOTI NG ..................... 13

PROTECTION AGREEMENTS ....... 17

WARRANTY ..................................... 17

ASSISTANCE OR

SERVICE ........................... Back Cover

SEGURIDAD DE LA

LAVADORA ...................................... 18

_,QUIe HAY DE NUEVO DEBAJO

DE LA TAPA? ..................................... 19

PANEL DE CONTROL

Y CARACTER/STICAS .................... 20

GU[A DE CICLOS ............................ 21

USO DE SU LAVADORA ............... 23

MANTENIMIENTO DE LA

LAVADORA ...................................... 26

SOLUCION DE PROBLEMAS ........ 29

CONTRATOS DE PROTECCION ..34

GARANT/A ..................................... 34

AYUDA O SERVICIO

TleCNICO ................... Contraportada

SleCURITI_ DE LA LAVEUSE............ 35

QUOI DE NEUF SOUS

LE COUVERCLE? ............................. 36

TABLEAU DE COMMANDE ET

CARACTI_RISTIQUES ...................... 37

GUIDE DE PROGRAMMES ........... 38

UTILISATION DE LA LAVEUSE..... 40

ENTRETIEN DE LA LAVEUSE .........43

DI_PANNAGE ................................... 46

CONTRATS DE PROTECTION .......51

GARANTIE ........................................ 51

ASSISTANCE OU

SERVICE ............... Couverture arri_re

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

You can be killed or seriously injured if you don't immediately follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry-cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[] Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. Ifthe hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESE INSTRUCTIONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach into the washer if the drum, tub or agitator is

moving.

[] Do not install or store the washer where it will be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in

published user-repair instructions that you understand and have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WHAT'S NEW UNDER THE LiD?

Cleaning with Less Energy

_._ Choosing theRighf Detergent

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." This wash system, along with less water will create too much sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

Follow the manufacturer's instructions to determine the amount of detergent to use.

First stage

Your new Energy Star ® qualified washer saves energy by using lower water levels and reduced wash temperatures, as compared to traditional top-load washers. During the first stage of the wash

cycle, it is normal for some of the load to be above the water line. The second stage adds the correct amount of water based

on the load size. This washer automatically adjusts the water level to the load size - no water level selector is needed.

When loading the washer with dirty laundry, fill it evenly around the basket wall.

Second stage

Use only High Emciency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. The lower water level combined with HE detergent during the first stage

of the wash cycle delivers detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the agitator moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or

allows time for clothes to soak.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle Status Lights" section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load.

CONTROL PANEL AND FEATURES

Lights Rinse Rinses Off On

Darks

Comd,|l // // JJoHot

Wash Temp Rinse Fabric Softener

sg_lEs_0o I _IP_AC_IONAGITATORI HGHE_FlClENCY

Not all features and options are available on all models.

Appearance may vary.

Bulky ISheets

Regular

Heavy Duty

Supe

Deep Wash

Normal

Regular

Super

CmeanWasher

SENSINGWASH RINSE SPINCO_Pt_ UD_OCKED

000 0 0 0

Express

Casua|

Delicates

_inse ISpin

Drain ISpin

1 I

START

CANCEr

WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the

garment label instructions, use the warmest wash water safe for your fabric.

• On some models and cycles, warm and hot water may be cooler than your previous washer.

Even in a cold and cool water wash, some warm

water may be added to the washer to maintain a minimum temperature. AH rinses are cold.

CYCLEOPTIONS

The following options may be added to most cycles.

ONE RINSE

Provides basic rinsing for any cycle.

TWO RINSES

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER

This option must be set to "On" if using fabric softener. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

WASH CYCLEKNOB

Use the Wash Cycle knob to selectcycleson your washer.

See "Cycle Guide" for detailed descriptionsof cycles.

START/PAUSE/Unlock Lid button

Press to start the selected cycle; press again to pause the

cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes

to unlock the lid. Press and hold for 3 seconds to cancel a cycle.

CYCLESTATUSLIGHTS INDICATOR

SENSING WASH RINSE SPIN COMPLETE LIDLOCKED

CZD CZD CZDCZD CD 0

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that

are different from traditional washers.

SENSING

When the START/Pause/Unlock Lid button is pressed, the washer will first perform a self-test on the lid Jack

mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking

again, this process may take 20 seconds to complete. Once the lidhas locked the second time, the washer will

use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to

the load and you may hear the hum of these spins, if the sensing light is on, then washer is working properly. You will

hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly,

pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct

amount of water has been added for the load. NOTE: Avoid opening lid during sensing phase. The sensing

process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash

portions of the cycle. This is normal. To restart the washer after the lid has been opened press START.

WASH

You will hear the motor and agitator moving the load. During the first stage of the sensing/wash cycle, water will

partially fill the washer and then begin to move the load. It is normal to have the sensing light on during this stage. You

will hear the agitator rotate, followed by a several second pause. This process will repeat for several minutes, allowing

the entire load to become saturated. The lower water level combined with HE detergent at this stage allows for

concentrated cleaning. Concentrated cleaning delivers the detergent directly to the soils. It Js normal for the load to

be above the water line during this stage. At the beginning of the second stage, the washer wJH add water to the

correct level based on the load size. You wJJl hear the agitator move quicker during this stage of the wash cycle.

The motor sounds may change at different stages in the wash cycle.

RINSE Youwillhearsoundssimilartothewashcycleasthe

washerrinsesandmovestheload.Forcyclesthatuse asprayrinseyouwillhearwaterenterthewasherasthe tubspins_allowingtherinsewatertopenetratetheclothes.

Forcyclesthatusethe2ndrinseoption,youwillhear soundssimilartothewashcycleasthewasherrinsesand movestheload.FabricsoftenerwillbeaddediftheFabric

Softener"On" option was selected.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin

speed.

CYCLECOMPLETE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LiD LOCKED To allow for proper load sensing and

spinning, the lid will lock and the Lid Locked light will turn on. This light

indicates that the lid is locked and cannot be opened.

If you need to open the lid, press START/Pause/Unlock Lid. The lid will

unlock once the washer movement has stopped. This may take several

minutes if the load was spinning at high speed. Press START/Pause/Unlock

Lidagain to resume the cycle. Avoid opening the lid during sensing. The sensing process

will start over when the washer is restarted.

LID LOCKED

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best performance are shown in Bold.

Not all cycles and options are available on all models.

Casual and mixed Deep Wash Hot High Provides additional water and alternating wash action for loads, jeans, towels, Worm heavily soiled mixed loads. Water-level sensing process may sturdy fabrics Cool Lights take longer for some items than for others because they will

Heavily soiled Heavy Duty Hot High Use this cycle for heavily soiled white fabrics.

fabrics Super Warm

Sturdy fabrics, Heavy Duty Not High Use this cycle for normally soiled or sturdy fabrics. Use colorfast items, Regular Warm this cycle for cleaning the interior of the washer. See towels, sheets, jeans Cool Lights "Washer Care."

Large items such Bulky/Sheets Hot Low Use this cycle to wash large items such as jackets and small as sheets, sleeping Worm comforters. The washer will fill with enough water to wet

bags, small Cool Lights down the load before the wash portion of the cycle begins, comforters, jackets, Cool Darks and uses a higher water level than other cycles.

small washable rugs Cold

Large items such Normal Super Hot High Use this cycle for heavily soiled cottons and mixed as sheets, small Worm fabric loads.

comforters, jackets Cool Lights

Cottons, linens, and Normal Hot High Use this cycle for normally soiled cottons and mixed

mixed garment Regular Warm fabric loads.

loads Cool Lights

Light soiled fabrics Normal Hot High Use this cycle for lightly soiled fabrics.

No-iron fabrics, Casual Hot Low Use this cycle to wash loads of no-iron fabrics such as cottons, perm press, Warm sport shirts, blouses, casual business clothes, permanent press,

linens, synthetics Cool Lights and blends.

Machine-wash silks, Delicates Hot Low Use this cycle to wash lightly soiled garments indicating

lingerie, washable Warm "Machine Washable Silks" or _'Gentle" cycle on the care wools Cool Lights label. Place small items in mesh garment bags before

Swimsuits and items Rinse/ Cold High Combines a rinse and spin for loads requiring an additional

requiring rinsing Spin rinse cycle or to complete a load after power interruption. without detergent Also use for loads that require rinsing only.

Hand-wash items or Drain/ N/A High This cycle uses a spin to shorten drying times for heavy dripping wet items Spin fabrics or special-care items washed by hand. Use this cycle

No clothes in washer Clean Washer Hot High

NOTE: If you are usinc

Express Worm

fabric softener, be sure to select the Fabric Softener-On option.

CAll rinsesare cold.

Cool Darks absorb more water than other fabric types.

Cold

Cool Ughts

Cool Darks

Cold

Cool Darks

Cold

Cool Darks

Cold

Cool Darks

Cold

Cool Lights

Cool Darks

Cold

Cool Darks

Cold

Cool Darks washing.

Cold

to drain washer after canceling a cycle or completing a cycle after a power failure.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See

"Washer Care." IMPORTANT: Do not place garments or other items in the

washer during the Clean Washer cycle. Use this cycle with an empty wash tub.

USING YOUR WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

Sort and prepare your laundry

* Empty pockets. Loose change, buttons, or any small obiect

can pass under the agitator and become trapped, causing unexpected sounds.

* Sort items by recommended cycle, water temperature,

and colorfastness.

* Separate heavily soiled items from lightly soiled.

Separate delicate items from sturdy fabrics. Do not dry garments if stains remain after washing, because

heat can set stains into fabric.

• Treat stains promptly. Close zippers, fasten hooks, tie strings and sashes, and remove

non-washable trim and ornaments. Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

* When washing water-proof or water-resistant items, load

evenly.

* Use mesh garment bags to help avoid tangling when washing

delicate or small items.

* Turn knits inside out to avoid pilling. Separate lint=takers from

lint-givers. Synthetics, knJts_and corduroy fabrics wJJJpick up lint from towels, rugs, and chenille fabrics.

NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket.

If using Oxi-type boosters, color-safe bleach, or fabric softener crystals, add to the bottom

of the washer basket before adding clothes. iMPORTANT: Use only High Efficiency detergents. The package

will be marked _'HE" or _'High Efficiency." Low=water washing creates excessive sudsing with a regular non=HE detergent.

Using regular detergent will Nkely result in longer cycle times and reduced rinsing performance. It may also result

in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for

the best performance. NOTE: Follow the manufacturer's instructions to determine the amount of laundry products to use.

3. Load laundry into washer

Load garments in loose heaps evenly around basket wall. For best results, do

not pack the load tightly. Do not wrap large items such as sheets around the

agitator; load them in loose piles around the sides of the basket. Try mixing

different sized items to reduce tangling. iMPORTANT: Do not tightly pack or force

items into washer. Items need to move freely for best cleaning and to reduce wrinkling and tangling.

to dispenser

(on some models)

Pour a measured amount of liquid fabric softener into dispenser (on some models); always follow manufacturer's directions for correct amount of fabric softener based on

your load size. Dilute liquid fabric softener by filling the dispenser with warm

water until liquid reaches the underside of the rim. See max fill line arrows.

iMPORTANT: Fabric Softener option must be selected to "On" to ensure proper distribution at correct time in cycle.

Adding Liquid Fabric Softener Manually to Wash Load During the final rinse, wait until the washer has completed

filling, press the START/PAUSE/Unlock Lid button to pause the washer. Lift the lid and add the measured recommended

amount of liquid fabric softener. Do not allow liquid fabric softener to spill, splash, drip, or run into the basket or on load. Do not use more than the recommended amount. Close the lid

and press the START/PAUSE/Unlock Lid button again to start the washer.

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same

cycle with liquid chlorine bleach.

(f6. Select cycle

Super

Bulky I Sheets

Regular

Express

Casual

Delicates

Heavy Duty

Super

Deep Wash

Clean Washer

Turn cycle knob to choose your wash cycle. For more

information, see "Cycle Guide".

Rinse I Spin

Drain I Spin

7'. Select WASH "rEMP

8. Select options (on some models)

Cool

Lights

Cool •

Wash Temp

Once you select a cycle, select the desired wash temperature by turning the Wash Temp knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp Suggested Fabrics

Hot Some cold water is added to save Whites and pastels

energy. This may be cooler than Durable garments your hot water heater setting.

Warm

Some cold water may be added, Bright colors so this wJJJbe cooler than what Moderate to light soils

your previous washer provided.

Heavy soils

One Two

Rinse Rinses Off On

@ @ @ ®

Rinse Fabric Softener

Select the desired cycle options. If you are using fabric softener, be sure to select Fabric Softener "On" option.

9. Press START/PAUSE/Unlock Lid

to begin wash cycle

_ START

CANCEL

HOLD 3 SEC

PAUSE

UNLOCK LID

Cool Lights

Warm water is added to assist in Colors that bleed or soil removal and to help dissolve fade

detergents. Light soils Cool Darks

Warm water is added to assist in Dark colors that bleed soil removal and to help dissolve or fade detergents.

Cold

Warm water may be added to assist in soil removal and to help

dissolve detergents.

Dark colors that bleed or fade

Light soils

Press the START/PAUSE/Unlock Lid button to start the wash cycle. When the cycle has finished, the Cycle Complete status light wJJJlight. Promptly remove garments after cycle has

completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocklng the lld to add garments If you need to open the lid to add 1 or 2 missed garments:

Press START/PAUSE/Unlock Lid; the lid will unlock once the washer movement has stopped. This may take several minutes

Jf the load was spinning at high speed. Then close lid and press START/PAUSE/Unlock Lid again to restart the cycle.

If JJdJs left open for more than 10 minutes, the water wJJJpump out automatically.

WASHER MAINTENANCE

WATER INLET HOSES

WASHER CARE

Replace inlet hoses after 5 years of use to reduce the risk of

hose failure. Periodically inspect and replace inlet hoses if buiges, kinks, cuts, wear, or leaks are found.

When repiacing your inlet hoses, mark the date of replacement on the iabei with a permanent marker.

NOTE: This washer does not include inlet hoses. See the 'qnstallation instructions" for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at its Best

I. Always follow the detergent manufacturer's instructions

regarding the amount of detergent to use. Never use more than the recommended amount because that may increase

the rate at which detergent and soil residue accumulate inside your washer, which in turn may result

in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer Read these instructions completely before beginning the

routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum,

once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may

otherwise accumulate in your washer. Cleaning the inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning

procedure: Recommended Cycle for Cleaning the Washer

Refer to the "Cycle Guide" for the optimal cycle for cleaning the inside of the washer. Use this cycle with aff:resh ® Washer

Cleaner or liquid chlorine bleach as described below. Begin procedure

1. afresh ® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

a. Open the washer lid and remove any clothing or items.

b. Place an aff:esh ® Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh ® Washer Cleaner tablet

in the detergent dispenser.

d. Do not add any detergent or other chemical to the

washer when foiiowing this procedure.

e. Close the washer lid. f. Select the cycle recommended for cleaning the inside

of the washer.

g. Press the START/PAUSE/Unlock Lid button to start the

cycle.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press START!PAUSE!Unlock Lid once or

twice (depending on model). After the cycle has stopped, run a RINSE/SPIN cycle to rinse cleaner from washer.

2. Chlorine Bleach Procedure (Alternative): a. Open the washer lid and remove any clothing or items.

b. Add ] cup (236 mL) of liquid chlorine bleach to the

bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage

over time.

c. Close the washer lid. d. Do not add any detergent or other chemical to the

washer when foiiowing this procedure.

e. Select the cycle recommended for cleaning the inside

of the washer.

f. Press the START/PAUSE/Unlock Lid button to start the

cycle.

NOTE: For best results, do not interrupt cycle, if cycle must be interrupted, press START!PAUSE!Unlock Lid once or

twice (depending on model). After the cycle has stopped, run a RINSE/SPIN cycle to rinse cleaner from washer.

Cleaning the Dispensers After a period of using your washer, you may find some

residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel

dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable, if your

model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

iMPORTANT: To avoid damaging the washer's finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer. '2. Turn of]: water supply to washer, to avoid flooding due to

water pressure surge.

WINTER STORAGE CARE

iMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off: both water faucets; disconnect and drain water inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on Rinse/Spin cycle for about 30 seconds to mix

antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1o Shut off: both water faucets. Disconnect and drain water

inlet hoses.

2o If washer will be moved during freezing weather, follow

Winter Storage Care directions before moving.

3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain

hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6o Drape power cord over edge and into washer basket. Z Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over JJdand down front of washer. Keep IJd taped until washer is placed in new location.

REINSTALLING/USING WASHER AGAIN

reinstall washer after non-use_vacation_ winter storage_

moving:

Refer to "Installation Instructions" to Iocate_ level_ and

connect washer.

Before using again, run washer through the following

recommended procedure..

use washer again:

Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

2o Plug in washer or reconnect power. 3o Run washer through Casual cycle to clean washer and

remove antifreeze, if used. Use half the manufacturer's recommended amount for a medium=size load.

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

if you experience 1

Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and proper installation or floor and locked, washer must be level to operate properly.

see _'Using Your Washer" section. Washer may not be level.

Load could be unbalanced.

Possible Causes Solution

Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.

See "Level the Washer" in Installation Instructions. Load dry items in loose heaps evenly around basket wall.

Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items.

Use Heavy Duty Regular cycle and Deep Fill or Large load size for oversized, non-absorbent items such as comforters or

poly-fllled jackets. See _'Cyde Guide" and "Using Your Washer" in this Use and

Care Guide.

Clicking or metallic noises

Gurgling or humming

Humming

Check the following for proper installation:

Washer won't run or fill, washer stops working

or wash light remains on (indicating that the washer was unable to fill

appropriately)

Objects caught in washer drain system.

Washer may be draining water.

Load sensing may be occurring.

Washer not level.

Fill hoses not attached tightly. Fill hose washers. Drain hose connection.

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended.

Check for proper water supply.

Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be

necessary to call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the basket.

It is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of water are removed during the Drain/Spin cycles.

You may hear the hum of the sensing spins after you have started the washer. This is normal.

Water may splash off basket if washer is not level. Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated.

Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub.

Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.)

Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for

loading instructions.

Both hoses must be attached and have water flowing to inlet valve.

Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water flow.

TROUBLESHOOTING

Electrical Shock Hazard

Plug into a grounded 3 prong ouUet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

First try the solutions suggested here

for assistance and to possibly avoid a service call.

if yau experience l

Passible Causes

Solution

Washer won't run or fill, washer stops working

or wash light remains on (indicating that the

washer was unable to fill appropriately) (cont.)

Washer not draining/

spinning, loads are still wet or spin light remains on (indicating

that the washer was

unable to pump out

water within 10 minutes)

Check proper electrical supply.

Normal washer operation.

Washer may be tightly packed.

Small items may have been caught in pump or between basket and tub,

which can slow draining.

Use a cycle with a low spin speed.

The washer may be tightly packed or unbalanced.

Check plumbing for correct drain hose Check drain hose for proper installation. Use drain hose form installation. Drain hose extends into and securely attach to drainpipe or tub. Do not tape over drain

standpipe farther than 4.5" (114 ram). opening. Lower drain hose if the end is higher than 96" (2.4 m)

Too much detergent causing suds to Always measure and follow detergent directions for your load. slow or stop draining and spinning. To remove extra suds, select Rinse/Spin. Do not add detergent.

Plug power cord into a grounded 3 prong outlet. Do not use an extension cord.

Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run.

Washer will pause during certain phases of cycle. Do not interrupt cycle.

Remove several items, rearrange load evenly in basket. Close lid and press START/PAUSE/Unlock Lid.

Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing.

Do not add more water to the washer. Empty pockets and use garment bags for small items.

Cycles with lower spin speeds remove Jess water than cycles with high spin speeds. Use the recommended cycle/speed spin

for your garment. To remove extra water in the load, select Drain!Spin. Load may need to be rearranged to allow even

distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer

to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain/

Spin cycle to remove excess water. See "Using Your Washer" for loading recommendations.

above the floor. Remove any clogs from drain hose.

if you experience

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Possible causes

Solution

Dry spots on load High speed spins extract more

after cycle moisture than your previous washer.

wash or rinse temperatures

Load not rinsed Check for proper water supply.

Sand, pet hair, lint, Heavy sand, pet hair, lint, and

etc. on load after detergent or bleach residues may washing require additional rinsing.

Load is tangling Washer not loaded as recommended.

Not cleaning or removing stains

Check for proper water supply.Incorrect or wrong

Energy saving controlled

wash temperatures.

Using too much detergent.

Washer not loaded as recommended.

Using too low a load size/water level

selection.

Using too low a load size/water level

selection. Washer not loaded as recommended.

Adding detergent on top of load.

Using too low a load size/water level

selection.

The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots

during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve.

Check that inlet valve screens are not clogged. Remove any kinks in hoses.

ENERGY STAR<_>qualified washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes

cooler hot and warm washes. Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached and have water flowing to the inlet valve.

Both hot and cold water faucets must be on.

Inlet valve screens on washer may be clogged.

Remove any kinks in the inlet hose. The suds from too much detergent can keep washer from

operating correctly. Always measure detergent and follow detergent directions based on load size and soil level.

The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall.

Load with dry items only. Use cycle designed for the fabrics being washed.

Add only 1 or 2 additional garments after washer has started. Choose a load size (water level) that matches the load being

washed. Add Two Rinses to the selected cycle.

See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however,

items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle.

Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of garments being washed. Choose a load size (water level) that matches the load

being washed. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the basket wall.

Load with dry items only. Add only 1 or 2 additional garments after washer has started.

Add detergent, oxi products, and color-safe bleach to the bottom of the basket before adding the load items.

Choose a load size (water level) that matches the load being washed.

If you experience 1

TROUBLESHOOTING

First try the solutions suggested here

for assistance and to possibly avoid a service call.

Possible Causes

Solution

Not cleaning or Using too much detergent. removing stains (cont.)

Not using correct cycle for fabric

type.

Not using dispensers.

Not washing like colors together.

Incorrect dispenser

operation

Fabric damage

Odors Monthly maintenance not done as

Lid locked light is The lid is not closed.

flashing A cycle was stopped or paused using

Single-dose laundry Adding laundry packet incorrectly. packet not dissolving

Clogged dispenser.

Sharp items were in pockets during wash cycle.

Strings and straps could have tangled.

Items may have been damaged before washing.

Fabric damage can occur if load is

tightly packed.

Liquid chlorine bleach may have been

added incorrectly.

Garment care instructions may not

have been followed.

recommended.

Using too much detergent.

the START/PAUSE/Unlock Lid button.

The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow

manufacturer's directions based on load size and soil level. Use a higher soil level cycle option and warmer wash temp to

improve cleaning. Use Heavy Duty Super or Normal Super cycle for tough cleaning

(on some models). See the "Cycle Guide" to match your load with the best cycle.

Use dispensers to avoid chlorine bleach and fabric softener staining (on some models).

Load dispensers before starting a cycle. Select with Softener when using fabric softener.

Avoid overfilling. Do not add products directly onto load.

Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer.

Load dispensers before starting a cycle.

Use only liquid chlorine bleach in the bleach dispenser. Use only fabric softener in the fabric softener dispenser.

Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears.

Tie all strings and straps before starting wash load. Mend rips and broken threads in seams before washing.

Load garments in loose heaps evenly around the basket wall. Load with dry items only.

Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started.

Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills.

Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer.

Do not place load items on top of bleach dispenser when loading and unloading washer.

Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle.

See _Washer Care" in Washer Maintenance. Unload washer as soon as cycle is complete.

Be sure to measure correctly. Always follow the manufacturer's directions.

See _Washer Care" section. Close the lid. The washer will not start or fill with the lid open.

The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if

washing large loads or heavy fabrics. Be sure laundry packet is added to washer basket before adding

clothes. Do not add packet to dispensen Follow the manufacturer's instructions to avoid damage to your garments.

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