Kenmore 11025102311, 11025102310, 11021492310, 11021492311 Owner’s Manual

Use & Care Guide

Manual de uso y cuidado Guide d ut_l_sat_onet d entret_en

English / EspaSol / Fran_:ais

Table of Contents /Indice / Table des rnati_res ......2

Models/Modelos/Mod$1es: 25102 _

• • • _ •

Designed to use only HE High Effldency detergents

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www.kenmore.corn www0sears.corn

Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3

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Table of Contents

Indice

Table des mati_res

WASHER SAFETY ............................. 3

WHAT'S NEW UNDER THE LID?...4 CONTROL PANEL

AND FEATURES ................................ 5

CYCLE GUIDE ................................... 7

USING YOUR WASHER .................. 8

WASHER MAINTENANCE ............. 11

TROU BLESHOOTI NG ..................... 13

PROTECTION AGREEMENTS ....... 17

WARRANTY ..................................... 17

ASSISTANCE OR

SERVICE ........................... Back Cover

SEGURIDAD DE LA

LAVADORA ...................................... 18

_,QUIe HAY DE NUEVO DEBAJO

DE LA TAPA?..................................... 19

PANEL DE CONTROL

Y CARACTER/STICAS .................... 20

GUIA DE CICLOS ............................ 21

USO DE SU LAVADORA ............... 23

MANTENIMIENTO DE LA

LAVADORA ...................................... 26

SOLUCION DE PROBLEMAS ........ 28

CONTRATOS DE PROTECCION ..34

GARANT/A ..................................... 34

AYUDA O SERVICIO

TleCNICO ................... Contraportada

SleCURITE DE LA LAVEUSE............35

QUOI DE NEUF SOUS LE

COUVERCLE? .................................. 36

TABLEAU DE COMMANDE ET

CARACTF_RISTIQUES ...................... 37

GUIDE DE PROGRAMMES ........... 38

UTILISATION DE LA LAVEUSE.....40

ENTRETIEN DE LA LAVEUSE ......... 43

DEPANNAGE ................................... 45

CONTRATS DE PROTECTION .......51

GARANTIE ........................................ 51

ASSISTANCE OU

SERVICE ............... Couverture arri_re

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manuaJ and on your appJiance. AJways read and obey aJJ safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

AIJ safety messages wiJJfoJJow the safety aJert symboJ and either the word "DANGER" or "WARNING." These words mean:

You can be kiJled or seriously injured if you don't irnmediatel_ follow instructions.

You can be killed or seriously injured if you don't

follow instructions.

AJJsafety messages wilJteJJyou what the potentiaJ hazard is, teJJyou how to reduce the chance of injury, and teJJyou what can happen if the instructions are not folJowed.

iMPORTANT SAFETY iNSTRUCTiONS

WARNING: To reduce the risk of fire, electric shock, or injuryto persons when using the washer, follow basic precautions,

including the following:

[] Read all instructions before using the washer. [] Do not wash articles that have been previously cleaned

in, washed in, soaked in, or spotted with gasoline, dry=cleaning solvents, other flammable, or explosive

substances as they give off vapors that could ignite or explode.

[] Do not add gasoline, dry=cleaning solvents, or other

flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or

explode.

[] Under certain conditions, hydrogen gas may be

produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS iS

EXPLOSIVE. Ifthe hot water system has not been used for such a period, before using the washing

machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release

any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during

this time.

SAVE THESE iNSTRUCTiONS

Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used

near children.

Before the washer is removed from service or discarded,

remove the door or lid.

[] Do not reach intothe washer ifthe drum, tub or agitator is

moving.

[] Do not install or store the washer where itwill be exposed to

the weather.

[] Do not tamper with controls. [] Do not repair or replace any part of the washer or attempt any

servicing unless specifically recommended in this manual or in

published user-repair instructionsthat you understand and have the skills to carry out.

[] See "Electrical Requirements" located in the installation

instructions for grounding instructions.

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer.

WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WHAT'S NEW UNDER THE LiD?

Cleaning with Less Water

Traditional agitator-style

washer

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the

water level to the load size--no water level selector is needed.

Washer with low-water

washplate wash system

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level

for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle

Status Lights" section. You will hear the motor turn the basket in short pulses to

thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efflciency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular

detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures

and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance.

Follow the manufacturer's instructions to determine the amount of detergent to use.

For best performance, it is recommended to load garments in loose heaps evenly around the washplate.

[

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not

indicate that more garments should be added. IMPORTANT: You will not see a washer basket full of water

as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Use only High Efficiency (HE) detergent.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer,

this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For

example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be

different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

Cool

Lights

Cool

Wash Temp Rinse Fabric Softener Stain Boost

S_Rl_SS00I AUTOLOADS_NSlNGI _IGH_FFICI_CY

WASH TEMP

Wash Temp senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your

fabric.

On some models and cycles, warm and hot water may be cooler than your previous washer.

Even in a cool and cold water wash, some warm water

may be added to the washer to maintain a minimum temperature.

I I

One Two Rinse Rinses Off On Off On

CYCLEOPTIONS

The following options may be added to most cycles. See "Cycle Guide" for additional details.

RINSE

This option can be used to automatically add a second rinse to most cycles.

FABRIC SOFTENER

This option must be set to "On" if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution.

STAINBOOST

This option provides enhanced cleaning action for tough stains. It wJJJadd additional spin and soak time to the cycle.

WASH CYCLEKNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load.

See "Cycle Guide" for detailed descriptions.

START/PAUSE/UNLOCK LiD

Press to start the selected cycle; press again to pause the cycle and unlock the lid.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid. Press CANCEL Hold 3 sec. to cancel a cycle.

Regular

Super

Bulky I Sheets

Regular

Heavy Duty

CYCLE STATUS LIGHTS

SENSING WASH RINSE SPIN COMPLETE LID LOCKED

CD CD CD CD CD CD

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that

are different from traditional washers.

SENSING

When the START/PAUSE/Unlock Lid is pressed, the washer will first perform a self-test on the lid lock mechanism. You

will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again.

Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These

sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these

spins. If the sensing light is on, then washer is working properly. You will hear the motor turn the basket in short

pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in

to the load, and resume adding water. This process may repeat until the correct amount of water has been added

for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The

sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.

Express

Delicotes

_inse I Spin

WASH

You will hear the motor and washpJate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in

the cycle. The wash time is determined by the selected soil bevel.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor

turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener-

On option was selected. Some options use spray rinsing.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

CYCLECOMPLETE

Once the cycle iscomplete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will loci< and the Lid Locked light will turn on. This light indicates that

the lid is locked and cannot be opened. If you need to open the lid, press START/PAUSE/

Unlock Lid. The lid will unlock once the washer movement has stopped. This may take several

minutes if the load was spinning at high speed. Press START/PAUSE/Unlock Lid again to resume

the cycle.

CYCLE GUIDE

For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best performance are shown in Bold.

Not all cycles and options are available on all models.

Casual and mixed loads, jeans, towels,

sturdy fabrics

Heavily soiled

fabrics

Sturdy fabrics,

colorfast items, towels, sheets, jeans

Large items such

as sheets, sleeping

bags, small

comforters, jackets,

small washable rugs

Large items such as sheets, small comforters, jackets

Cottons, linens, and

mixed garment

loads

Light soiled fabrics

No-iron fabrics, cottons, perm press,

linens, synthetics

Machine-wash silks,

lingerie, washable

WOOLS

Swimsuits and items

requiring rinsing without detergent

Hand-wash items or dripping wet items

No clothes in washer

NOTE: If you are using fabric softener, be sure to select Fabric Softener-On option. _AII rinses are cold.

Deep Wash

Heavy Duty

Super

Heavy Duty

Regular

Bul ky/Sheets

Normal Super

Normal Regular

Normal Express

Casual

Delicates

Rinse/

Spin

Drain/

Spin

Clean Washer

Hot

Warm

Cool Lights

Cool Darks

Cold

Hat

Warm

Cool Lights

Cool Darks

Cold

Hat

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm

Cool Lights

Cool Darks

Cold

Hot

Warm

Cool Lights Cool Darks

Cold

Hot

Warm

Coal Lights Cool Darks

Cold N/A

N/A

Hot

Low

High

Low

High

Low

High

Provides additional water and alternating wash action for heavily soiled mixed loads. Water-level sensing process may take longer for some items than for others because they will absorb more water than other fabric types.

Use this cycle for heavily soiled white fabrics.

Use this cycle for normally soiled or sturdy fabrics.

Use this cycle to wash large items such as jackets and small comforters. The washer will fill with enough water to wet down the load before the wash portion of the cycle begins, and uses a higher water level than other cycles.

Use this cycle for heavily soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle for normally soiled cottons and mixed fabric loads. This cycle features a spray rinse.

Use this cycle for lightly soiled fabrics. This cycle features a spray rinse.

Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press, and

blends.

Use this cycle to wash lightly soiled garments indicating "Machine Washable Silks" or "Gentle" cycle on the care label. Place small items in mesh garment bags before washing. This cycle features a spray rinse.

Combines a rinse and spin for loads requiring an additional rinse cycle or to complete a load after power interruption. Also use for loads that require rinsing only.

This cycle uses a spin to shorten drying times for heavy fabrics or special-care items washed by hand. Use this cycle to drain washer after canceling a cycle or completing a cycle after a power failure.

Use this cycle every 30 washes to keep the inside of your washer fresh and clean. This cycle uses a higher water level. Use with liquid chlorine bleach to thoroughly clean the inside of your washer. This cycle should not be interrupted. See

"Washer Care." iMPORTANT: Do not place garments or other items in the

washer during the Clean Washer cycle. Use this cycle with an empty wash tub.

USING YOUR WASHER

Fire Hazard

Never place items in the washer that are dampened with gasoline or other flammable fluids.

No washer can completely remove oil. Do not dry anything that has ever had any type of oil on

it (including cooking oils). Doing so can result in death, explosion, or fire.

* Empty pockets. Loose change, buttons, or any small obiect

can pass under the washplate and become trapped, causing unexpected sounds.

* Sort items by recommended cycle, water temperature,

and colorfastness.

* Separate heavily soiled items from Nghfly soiled. * Separate delicate items from sturdy fabrics.

Do not dry garments if stains remain after washing, because heat can set stains into fabric.

* Treat stains promptly.

Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

* Mend rips and tears to avoid further damage to items

during washing.

Helpful Tips:

" When washing water-proof or water-resistant items, load

evenly. See _'Cycle Guide" for tips and more information on using the Bulky/Sheets cycle.

Use mesh garment bags to help avoid tangling when washing delicate or small items.

* Turn knits inside out to avoid pilling. Separate lint-takers

from lint-givers. Synthetics, knJts_ and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your garments.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

Add laundry products

Add a measured amount of HE detergent or single-dose laundry packet into the basket.

If using OxJ=type boosters, color-safe bleach, or fabric softener crystals, add

to the bottom of the washer basket before adding clothes.

IMPORTANT: Use only High Efficiency detergents. The package will be marked _'HE" or _'High Efficiency." Low=water washing

creates excessive sudsing with a regular non=HE detergent. Using regular detergent will likely result in longer cycle

times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE

detergents are made to produce the right amount of suds for the best performance.

NOTE: Follow the manufacturer's instructions to determine the amount of laundry products to use.

_5. Add fabric softener

Off On

For best performance_ load garments in loose heaps evenly around the washplate. Try

mixing different sized items to reduce tangling.

IMPORTANT: Do not tightly pack or force garments into washer. Garments need to move

freely. Tightly packed garments can lead to poor cleaning performance, and may increase

wrinkling and tangling.

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or OxJ products in the same cycle with

liquid chlorine bleach.

To dispense fabric softener in the rinse cycle, this washer has been designed to

allow the use of the Downy Ball°t dispenser. Pour a measured amount of Downy ® liquid fabric

softener into the Downy Ball ® dispenser, pull the ring tightly to seal it, and place on top of load. Always follow manufacturer's

directions for correct amount of fabric softener based on your load size. Then select Fabric Softener-On option. The Downy Bali®

dispenser wIH automatically release the fabric softener during the rinse cycle. For questions on using the Downy Ball ® dispenser call

1-800-688_7638 or visit www.downy.com. iMPORTANT: Fabric Softener option must be selected to "On" to

ensure proper distribution at correct time in cycle. Do not overfill or dilute.

Adding Liquid Fabric Softener Manually to Wash Load

During the final rinse, wait until the washer has completed filling, press the START/PAUSE/Unlock Lid button to pause the washer.

Lift the lid and add the measured recommended amount of liquid fabric softener. Do not use more than the recommended amount.

Close the lid and press the START/PAUSE/Unlock Lid button again to start the washer.

Fabric Softener

f6. Select cycle

Normal

Regular

Super )ress

Bulky ISheets Casual

Regular Dellcates

Heavy Duty

Super RinseISpin

Deep Wash DrainI Spin

Clean Washer

Turncycle knob to choose your wash cycle.

1"®Downyand Downy Ballareregisteredtrademarkof TheProctor & GambleCompany.

7. Select wash temperature

Cool

Lights

Cool o

fY.'_ Press START/Pause/Unlock Lid

to begin wash cycle

Wash Temp

Once you select a cycle, select the desired wash temperature by turning the Wash Temp knob to the desired setting.

Always read and follow fabric care label instructions to avoid damage to your garments.

Wash Temp Suggested Fabrics Hot

Some cold water is added to save Whites and pastels energy. This wJJl be cooler than Durable garments

your hot water heater setting.

Wa rrlrl

Some cold water will be added, so Bright colors this wJJJbe cooler than what your Moderate to light soils

previous washer provided.

Warm water is added to assist in Colors that bleed

Cool Lights

soil removal and to help dissolve or fade detergents.

Heavy soils

L ghtso,is

_ START

CANCEL

HOLD 3 SEC

Press the START/PAUSE/Unlock Lid button to start the wash cycle. When the cycle has flnished, the COMPLETE indicator

wJJJlight. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks,

zippers, and snaps. Unlocking the lid to add garments

if you need to open the lid to add 1 or 2 missed garments: Press START/PAUSE/Unlock Lid; the lid wilt unlock once the

washer movement has stopped. This may take several minutes if the toad was spinning at high speed. Then close lid and press

START/PAUSE/Unlock Lid again to restart the cycle. if lid is left open for more than 10 minutes, the water will pump

out automatically.

PAUSE

UNLOCK LID

Cool Darks Warm water is added to assist in

soil removal and to help dissolve detergents.

Dark colors that bleed

or fade

Cold

Warm water is added to assist in soil removal and to help dissolve

detergents.

Dark colors that bleed or fade

8. Select cycle options, if desired

One Two

Rinse Rinses

Rinse Stain Boost

If you would like to add Two Rinses and/or use the STAINBOOST option, turn the knob for that feature.

The STAINBOOST option provides enhanced cleaning action for tough stains. Jt wJH add additional agitation

and soak time to the cycle.

Off: On

@ ®

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses

if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of

replacement on the label with a permanent marker. NOTE= This washer does not include inlet hoses. See the

"installation Instructions" for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean

and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer's instructions regarding the

amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate

at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better

job of controlling the rate at which soils and detergent accumulate.

3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing

residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer

Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs

sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the inside of the Washer To keep your washer odor-free, follow the usage instructions

provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle This washer has a special cycle that uses higher water volumes

in combination with liquid chlorine bleach to clean the inside

of the washer.

Begin procedure

1. Chlorine Bleach Procedure: a. Open the washer lid and remove any clothing or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach to the

bleach compartment.

NOTE= Use of more liquid chlorine bleach than is recommended above could cause washer damage

over time. c. Close the washer lid.

d° Do not add any detergent or other chemical to the

washer when following this procedure. e. Select the CLEAN WASHER cycle. f° Press the START/Pause/Unlock Lid button to begin the

cycle. The Clean Washer Cycle Operation is described

below.

f WASHER CARE (cont.)

NOTE= For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL (For models with no POWER/CANCEL button, press and hold START/

Pause!Unlock Lid for three seconds). After the Clean Washer cycle has stopped, run a RINSE/SPIN cycle to rinse

cleaner from washer.

Description of Clean Washer Cycle Operation=

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2. During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

iMPORTANT= To avoid damaging the washer's finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these

steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

f WINTER STORAGE CARE

iMPORTANT= To avoid damage, install and store washer

where it will not freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving

during freezing weather, winterize your washer. To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE!SPIN cycle for about 30 seconds to

mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

Shut off: both water faucets. Disconnect and drain water inlet hoses.

If washer will be moved during freezing weather, follow

WINTER STORAGE CARE directions before moving.

Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain

hose from back of washer.

Unplug power cord.

Place inlet hoses and drain hose inside washer basket.

Drape power cord over edge and into washer basket.

Place packing tray from original shipping materials back inside washer. If you do not have packing tray_ place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep Hd taped until washer is placed in

new location.

REINSTALLING/USING WASHER AGAIN

reinstall washer after non-use_ vacation_ winter storage_

moving:

Refer to Installation Instructions to locate, ievel_ and connect washer.

Before using again, run washer through the following recommended procedure:

use washer again:

Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

2. Plug in washer or reconnect power.

3. Run washer through BULKY/SHEETS cycle to clean

washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use 1/2 the manufacturer's

recommended amount for a medium=size load.

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

ff you experience

Check the following for Feet may not be in contact with the proper installation or floor and locked.

see "Using Your Washer" section.

Clicking or metallic noises

Gurgling or humming

Humming

Washer may not be level.

Load could be unbalanced.

Objects caught in washer drain system.

Washer may be draining water.

Load sensing may be occuring.

PossibJe Causes

SoJutlon

Front and rear feet must be in firm contact with floor, and

washer must be level to operate properly. See "installation

instructions".

Check floor for flexing or sagging, if flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound.

See "Level the Washer" in installation instructions.

Load garments in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer.

Wash smaller loads to reduce imbalance.

Do not tightly pack. Avoid washing single items.

Use Bulky/Sheets cycle for oversized, non-absorbent items such as small comforters or poiy-fllled jackets.

See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide.

Empty pockets before washing. Loose items such as coins could fail between basket and tub or may block pump.

it may be necessary to call for service to remove items.

it is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket.

it is normal to hear the pump making a continuous humming

sound with periodic gurgling or surging as final amounts of water

are removed during the Spin/Drain cycles. You may hear the hum of the sensing spins after you have started

the washer. This is normal.

Check the following for Washer not level. proper installation:

FJJJhoses not attached tightly. Fill hose washers.

Drain hose connection.

Check household plumbing for leaks or clogged sink or drain.

Washer not loaded as recommended.

Not enough water

in washer

Washer won't run or fill, washer stops working,

or wash light remains on (indicating that the

washer was unable to fill

_. ppropriately)

Load not completely covered

in water.

Check for proper water supply.

Water may splash oft: basket if washer is not level. Check that load is not unbalanced or tightly packed.

Tighten fill-hose connection. Make sure all four flJJ hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub. Do not place tape over drain opening.

Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water

pipes, and faucets.)

Unbalanced loading can cause basket to be out of alignment and cause water to splash off: tub. See "Using Your Washer"

for loading instructions.

This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and

adds correct amount of water for optimal cleaning. See "What's New under the Lid."

iMPORTANT: Do not add more water to washer. Both hoses must be attached and have water flowing to

inlet valve. Both hot and cold water faucets must be turned on.

Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. j

TROUBLESHOOTING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

First try the solutions suggested here for assistance and to possibly avoid a service call.

if you experience

Washer won't run or fill, washer stops working,

or wash light remains on (indicating that the

washer was unable to fiJJ appropriately) (cont.)

Washer not draining/ spinning, loads are

still wet, or spin light remains on (indicating that the washer was

unable to pump out water within 10 minutes)

PosslbJe Causes

Check proper electrical supply.

Normal washer operation.

Washer may be tightly packed.

Not using HE detergent or using too much HE detergent.

Empty pockets and use garment bags for small items.

Used a cycle with a low spin speed.

The washer may be tightly packed or unbalanced.

Plug power cord into a grounded 3 prong outlet.

Do not use an extension cord.

Ensure there is power to outlet.

Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Lid must be closed for washer to run. Washer will pause during certain phases of cycle.

Do not interrupt cycle. Washer may be stopped to reduce suds.

Remove several items, rearrange load evenly in basket, and add

detergent. Close lid and press START/PAUSE/Unlock Lid.

Do not add more than 1 or 2 additional garments after cycle

has started.

Do not add more water to the washer. Only use HE detergent. Suds from regular detergents can

slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements.

To remove suds, cancel cycle. Select Rinse/Spin. Press START/

PAUSE/Unlock Lid. Do not add more detergent. Small items may have been caught in pump or between basket

and tub, which can slow draining. Cycles with lower spin speeds remove less water than cycles

with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load, select

Drain/Spin. Load may need to be rearranged to allow even distribution of the load in the basket.

Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly

arrange the wet load for balanced spinning. Select the Drain/

Spin cycle to remove excess water. See _'Using Your Washer" for loading recommendations, j

Solution

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

if you experience

Washer not draining/ spinning, loads are

still wet, or spin light remains on (;ndicating that the washer was

unable to pump out water within 10 minutes)

(cont.)

Dry spots on load

after cycle

Incorrect or wrong

wash or rinse temperatures

Load not rinsed

Sand, pet hair, lint, Heavy sand, pet hair, lint, and etc. on load after detergent or bleach residues may washing require additional rinsing.

Load is tangling Washer not loaded as recommended.

Not cleaning or

removing stains

Check plumbing for correct drain hose installation. Drain hose extends into

standpipe farther than 4.5" (114 mm).

Too much detergent causing suds to slow or stop draining and spinning.

High speed spins extract more moisture than traditional top-load washers.

Check for proper water supply.

Not using HE detergent or using too much HE detergent.

Washer not loaded as recommended.

Added more water to washer.

Washer not loaded as recommended.

PosslbJe causes

SoJutlon

Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m)

above the floor. Remove any clogs from drain hose. Use only HE detergent. Always measure and follow detergent

directions for your load. To remove extra suds, select Rinse/Spin. Do not add detergent.

The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots

during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and

have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged.

Remove any kinks in hoses. Make sure hot and cold inlet hoses are not reversed.

Both hoses must be attached and have water flowing to the inlet valve.

Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose.

The suds from regular detergent can keep washer from operating correctly.

Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based

on load size and soil level. The washer is bess efficient at rinsing when load is tightly packed.

Load garments in loose heaps evenly around the washplate. The washer wJJJnot rinse well if tightly packed. Load with dry items

only. Use cycle designed for the fabrics being washed.

Add only 1 or 2 garments after washer has started. Add a Two Rinses to the selected cycle.

See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however,

items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle.

Load garments in loose heaps evenly around the washplate. Reduce tangling by mixing types of load items. Use the

recommended cycle for the type of garments being washed. Washer senses load size and adds correct amount of water. This

is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water

lifts the laundry off the washpiate, resulting in less effective cleaning.

Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the washplate. Load with dry items only. J

if you experience

TROUBLESHOOTING

First try the solutions suggested here for assistance and to possibly avoid a service call.

PosslbJe Causes _ Solution

Not cleaning or Add only 1 or 2 garments after washer has started.

removing stains (cont.) Add detergent° oxi products and color-safe bleach to the bottom

incorrect dispenser

operation

Fabric damage Empty pockets, zip zippers, and snap or hook fasteners before

Odors

Lid locked light is

flashing

Single-dose laundry packet not dissolving

Washer not loaded as recommended. Adding detergent on top of load.

Not using HE detergent or using too much HE detergent.

Not using correct cycle for fabric type.

Not using dispenser.

Not washing like colors together.

Not selecting Fabric Softener-On.

Clogged dispenser.

Sharp items were in pockets during wash cycle.

Strings and straps could have tangled. items may have been damaged before

washing. Fabric damage can occur if washer

is tightly packed.

Liquid chlorine bleach may have been added incorrectly.

Garment care instructions may not have been followed.

Clean Washer maintenance not done as recommended.

Using wrong or too much detergent.

The lid is not closed. A cycle was stopped or paused using

the Start/Pause button.

Adding laundry packet incorrectly.

of the basket before adding the load items. The suds from regular detergent can keep washer from operating

correctly. Use only HE detergent. Be sure to measure correctly.

Always measure detergent and follow manufacturer's directions based on load size and soil level.

Use a higher soil level cycle option and warmer wash temperature to improve cleaning.

Use Heavy Duty Super and Heavy Duty Regular cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle.

Use dispenser to avoid chlorine bleach staining. Load dispenser before starting a cycle.

Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is

complete to avoid dye transfer. Always select "On", when selecting Fabric Softener option. Cycles

that use spray rinsing will add additional water for proper fabric softener dispensing when "On" is selected.

Use only liquid chlorine bleach in the bleach dispenser.

washing to avoid snags and tears. Tie ail strings and straps before starting wash load.

Mend rips and broken threads in seams before washing.

Load garments in loose heaps evenly around the washplate. Load with dry items only.

Use cycle designed for the fabrics being washed. Add only 1 or 2 garments after washer is started. Do not pour liquid chlorine bleach directly onto load. Wipe up

bleach spills. Undiluted bleach will damage fabrics. Do not use more than

recommended by manufacturer. Do not place load items on top of bleach dispenser when loading

and unloading washer. Always read and follow garment manufacturer's care label

instructions. See the "Cycle Guide" to match your load with the best cycle.

Run the Clean Washer with bleach cycle monthly. See "Washer Care" in Washer Maintenance.

Unload washer as soon as cycle is complete. Use only HE detergent. Be sure to measure correctly.

Always follow the manufacturer's directions. See "Washer Care" section.

Close the lid. The washer will not start or fill with the lid open. The washer may still be spinning. The lid will not unlock until the

basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.

Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispensers. Follow the

manufacturer's instructions to avoid damage to your garments, j

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