Kenmore 11020862991, 11020862990, 11020802991, 11020802990 Owner’s Manual
Owner's Manual and
Installation Instructions
Two-Speed with
Speed Control
®
AUTOMATIC WASHERS
IMPORTANT:
Read and follow all safety
and operating instructions
before first use of this product.
Your washer may look different
from the washer shown.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com
Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca
3953628 PRINTED IN U.S.A. 4/99
BEFORE USING YOUR NEW WASHER __ _ 2
KENMORE AUTOMATIC WASHER WARRANTY 3
WASHER SAFETY ............ 4
INSTALLATION INSTRUCTIONS 6
OPERATING YOUR WASHER 21
LAUNDRY TIPS ..... 32
CARING FOR YOUR WASHER 34
TROUBLESHOOTING ....... 35
SEARS MAINTENANCE AGREEMENT 39
Please read this manual. Itwill help
you install and operate your new
Kenmore washer in the safest and
most economical way.
For more information about the care
and operation of Kenmore appliances call
your nearest Sears store. You will need
the complete model and serial
numbers when requesting information,
Your washer's model and serial numbers
are located on the Model and Serial
Number Plate.
ModelandSerial
NumberPlate
Use the space below to record the model
number and serial number of your new
Kenmore Washer.
Model No. __
Serial No.
Date of Purchase
Keep this book and your Sears
Salescheck (receipt) in a safe place for
future reference.
Limited Lifetime Warranty on
White Porcelain Basket
For the lifetime of the washer from the
date of purchase, Sears will replace the
white porcelain wash basket if it chips
or rusts due to defective material or
workmanship. After the first year, you
will be charged for labon
Limited 10-Year Warranty on
Plastic Tub*
For the second through tenth year from
the date of purchase, Sears will replace
the plastic tub if it is defective in
material or workmanship. After the first
year, you will be charged for labon
Limited 5-Year Warranty on
Gearcase Parts*
For the second through fifth year from
the date of purchase, Sears will replace
any gearcase parts that are defective in
material or workmanship. After the first
year, you will be charged for labon
Full 1-Year Warranty on
"Spreckle" Porcelain Basket
For one year from the date of
purchase, when this washer is installed
and operated according to the instruc-
tions that come with it, Sears will
replace the "spreckle" (speckled sur-
face) porcelain wash basket if it chips
or rusts due to defective material or
workmanship.
Full 1-Year Warranty on
Mechanical and Electrical parts
For one year from the date of pur-
chase, if this washer is installed and
operated according to the instructions
that come with it, Sears will repair or
replace any of its mechanical or
electrical parts if they are defective in
material or workmanship.
Warranty Restriction
If this washer is operated for any pur-
pose other than private family use, all
warranty coverage is restricted to 90
days from the date of purchase.
Warranty Service
Warranty service is available by
contacting your nearest Sears Service
Center in the United States or Canada.
This warranty applies only while this
washer is used in the United States or
Canada.
This warranty gives you specific legal
rights and you may also have other
rights that vary from state to state or
province to province.
Sears, Roebuck and Co.,
Dept 817WA,
Hoffman Estates, IL 60179
Sears Canada Inc.,
Toronto, Ontario, Canada
M5B 2B8
*In Canada a different warranty may apply.
In the U.S. for Sears warranty information or
to contact a Sears Service Center, call
1-800-4-MY-HOME sM(1-800-469-4663).
In Canada, call 1-877-533-6937.
Your safety and the safety of others is very important.
We have provided many importantsafety messages in thismanualand on
your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to
hazards that can kill or hurt you and others. All safety
messages will be preceded by the safety alert symbol and
the word "DANGER" or "WARNING." These words mean:
You will be killed or seriously
injured if you don't follow
instructions.
You can be killed or seriously
injured if you don't follow
instructions,
All safety messages will identify the hazard, tell you how to reduce the
chance of injury, and tell you what can happen if the instructions are not
followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons
when using your washer, follow basic precautions, including the following:
• Read all instructions before using
the washer.
• Do not wash articles that have been
previously cleaned in, washed in,
soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable
or explosive substances as they give
off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning
solvents, or other flammable or
explosive substances to the wash
water. These substances give off
vapors that could ignite or explode.
• Under certain conditions, hydrogen
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system
has not been used for such a period,
before using a washing machine, turn
on all hot water faucets and let the
water flow from each for several
minutes. This will release any accumu-
latedhydrogen gas. As the gas is
flammable, do not smoke or use an
open flame during this time.
• Do not allow children to play on or
in the washer. Close supervision of
children is necessary when the
washer is used near children.
• Before the washer is removed from
service or discarded, remove the lid.
• Do not reach into the washer if the
tub or agitator is moving.
• Do not install or store this washer
where it will be exposed to the
weather.
• Do not tamper with controls.
• Do not repair or replace any part of
the washer or attempt any servicing
unless specifically recommended in
the Owner's Manual or in published
user-repair instructions that you
understand and have the skills to
carry out.
• See Installation Instructions for
grounding requirements.
SAVE THESEINSTRUCTIONS
I
IMPORTANT: Observe all governing codes and ordinances.
INSTALLATION OVERVIEW
For a complete fist of too/s and parts
needed, see pages 7-9.
A. SELECT LOCATION
FOR YOUR WASHER (pgs. 11-13)
Recessed Areal
Closet Installation Instructions (p. 11)
Standpipe Drain System (p, 13)
39 in
(99 crn)
Laundry Tub Drain System (p. 12)
(99 cm)
Floor Drain System (p. 13)
B.REMOVESHIPPINGSTRAP (p. 14)
Tools Needed:
Scissors Flashlight (optional
depending on installation)
C, CONNECT DRAIN HOSE (pgs, 15-16)
0 y u{
Z
Tools Needed: Parts Needed:
Pliers that open
to 1 9/_ in (3.95 cm)
Flashlight (optional
depending on installation)
1 yellow, single-wire
hose clamp (top of
drain hose)
l_ble-
wire hose clamp
(botlom of drain
hose)
D. CONNECT INLET HOSES TO WASHER (pgs. 16-17)
Tools Needed: Parts Needed:
to 1_ in (3.95_
Flashlight (optional
depending on installation)
2 water inlet hoses
4 fiat water inlet hose washers
E. CONNECT INLET HOSES TO WATER FAUCETS (p. 17)
i
Tools Needed: Parts Needed:
Pliers that open to
1_. in (3.95 cm)
Bucket _
(optional Flashlight (optional
depending on depending on installation)
installation)
__ 2 water inlet hoses
F. SECURE DRAIN HOSE (p. 18)
Tools Needed: Parts Needed:
Flashlight (optional depend-
ing on installation)
Shipping strap with fastener
G, LEVEL WASHER (p. 19)
Tools Needed: Parts Needed:
%ein (1.43 mm)
open-end wrench
Flashlight (optional
depending on installation)
Wood block
2 front leveling legs with nuts
Selecting the proper location for your
washer will improve its performance
and minimize concerns like washer
walk or noise.
ELECTRICAL REQUIREMENTS
120-Volt, 60-Hz., AC-only, 15- or
20-ampere fused electrical supply is
required. (Time-delay fuse or circuit
breaker is recommended.) Connect
to an individual branch circuit.
Electrical Shock Hazard
Plug into a grounded 3 prong
outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
This washer is equipped with a power
supply cord having a 3-prong grounding
plug. To minimize possible shock hazard,
you must plug the power supply cord into
a mating 3-prong grounding-type wall
receptacle, grounded in accordance with
National Electrical Code, ANSI/NFPA 70-
latest edition and all local codes and
ordinances.
3 prong
grounding=type
wall receptacle
3 prong
grounding plug
Grounding \ III )/
ng
Power supply
cord
• For a grounded, cord-
connected washer:
GROUNDING INSTRUCTIONS
This washer must be grounded, In the
event of malfunction or breakdown,
grounding will reduce the risk of
electrical shock by providing a path of
least resistance for electric current, This
washer is equipped with a cord having
an equipment-grounding conductor and
a grounding plug. The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.
WARNING: Improper connection
of the equipment grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
serviceman if you are in doubt as to
whether the appliance is properly
grounded.
Do not modify the plug provided with
the appliance - if it will not fit the
outlet, have a proper outlet installed by
a qualified electrician.
• For a permanently connected
washer:
GROUNDING INSTRUCTIONS
This washer must be connected to a
grounded metal, permanent wiring
system, or an equipmentgrounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead
on the appliance.
10
A. SELECT LOCATION
FOR YOUR WASHER -
RECESSED AREA/
CLOSET INSTALLATION INSTRUCTIONS
This washer may be installed in a recessedarea or closet.
oo
14in ma_
• 48 in =
(310 cm _)
_- minimum
ventilation
19 in area
(48.3 _m]
[_ (155 cm _)
minimum '
ventilation
area
Ocm 27in Ocm 1in 25½in 4in
(2.5cm) " " '"_ (10.2cm)
FrontView SideView
(DoorNotShown) (DoorShown)
3in
cm)
FrontView
(DoorWithVent)
* Addniona[ clearance for wall, door and floor moldlnds may be required.
To reduce the transler of washer sounds, a clearance el I In (2.5 cm) on the sides of the washer is suddes[ed.
• The installation spacing is in inches
(centimeters) and is the minimum
allowable.
• Allow additional space if other
appliances are to be installed in
the area.
• If closet door is installed, the
minimum air openings in top and
bottom are required. Leuvered doors
with equivalent air openings in top and
bottom are acceptable.
11
LAUNDRY TUB DRAIN SYSTEM
Check location where washer will be
installed. This washer can be installed
using one of three systems:
• Laundry tub drain system (below)
• Standpipe drain system (p. 13)
• Floor drain system (p. 13)
Do not store or operate washer at or
below 32°F (0°C) (some water may
remain in washer), See page 34 for
winterizing information.
Proper installation is your responsibility.
Make sure you have everything neces-
sary for correct installation including the
following points:
Grounded receptacle: Must Hot and cold water faucets:
be within 4 ft (1.2 m) of where Must provide water pressure
the power cord is attached to between 5-I00 psi and be
the back of the washer', within 4 ft (1.2 m) of the hot
f and cold water fill valves
/_ attached to the back of the . ., . ,.., . .
Launury tUu uraln system:
,// washer. _% Needs a minimum 20 gal
/ _, (76 L) laundry tub.
J' Top of tub must be at
least 39 in (99 cm)
Support: Floor must be sturdy Level floor: Maximum above floor and no
enough to support a total weight allowable slope under entire higher than 96 in
of 315 Ibs (143 kg) (includes washer - 1 in (2.5 cm). (2.4 m) from bottom
washer, water, and load weight), of washer.
12
ALTERNATE LOCATIONS -
STANDPIPE AND FLOOR DRAIN SYSTEMS
Siphon break: Must be purchased
39 in
(99 cm)
Standpipe drain system: Needs a 2-in
(5 cm) minimum diameter standpipe with
minimum carry-away capacity of 17 gal (64 L)
per minute. Top of standpipe must be at least
39 in (99 cm) above floor and no higher than
96 in (2.4 m) from bottom of washer.
Floor drain system: Requires a siphon
break, see chart below. A minimum
carry-away capacity of 17 gal (64 L) per
minute is required.
If you have: You will need to buy:
Laundry tub or standpipe
taller than 96 in (2.4 m)
1 in (2,5 cm) diameter
standpipe
Overhead sewer
Sump pump system
(if not already available)
2 in (5 cm) diameter to 1 in (2.5 cm) diameter
standpipe adapter, Part No. 3363920
Standard 20 gal (76 L), 39 in (99 cm) tall drain
tub or utility sink and sump pump (available
from local plumbing suppliers)
Floor drain Siphon break, Part No. 285320;
additional drain hose, Part No. 3357090;
and Connector Kit, Part No. 285442
Parts listed are available from your local Sears storeor Sears Service Cente[ In the United
States, calI 1-800-366-PART(1-809-366-7278). in Canada, call 1-877-533-6937.
13
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