Kenmore 11020862991, 11020862990, 11020802991, 11020802990 Owner’s Manual

Owner's Manual and Installation Instructions

Two-Speed with

Speed Control

AUTOMATIC WASHERS

IMPORTANT:

Read and follow all safety and operating instructions before first use of this product.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com

Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca

3953628 PRINTED IN U.S.A. 4/99

Your washer may look different from the washer shown.

BEFORE USING YOUR NEW WASHER __ _ 2

KENMORE AUTOMATIC WASHER WARRANTY 3

WASHER SAFETY ............ 4

INSTALLATION INSTRUCTIONS 6

OPERATING YOUR WASHER 21

LAUNDRY TIPS ..... 32

CARING FOR YOUR WASHER 34

TROUBLESHOOTING ....... 35

SEARS MAINTENANCE AGREEMENT 39

Please read this manual. Itwill help you install and operate your new Kenmore washer in the safest and

most economical way. For more information about the care and operation of Kenmore appliances call

your nearest Sears store. You will need the complete model and serial

numbers when requesting information, Your washer's model and serial numbers are located on the Model and Serial

Number Plate.

ModelandSerial

NumberPlate

Use the space below to record the model number and serial number of your new

Kenmore Washer.

Model No. __

Serial No.

Date of Purchase

Keep this book and your Sears Salescheck (receipt) in a safe place for

future reference.

Limited Lifetime Warranty on White Porcelain Basket

For the lifetime of the washer from the date of purchase, Sears will replace the

white porcelain wash basket if it chips or rusts due to defective material or

workmanship. After the first year, you will be charged for labon

Limited 10-Year Warranty on Plastic Tub*

For the second through tenth year from the date of purchase, Sears will replace the plastic tub if it is defective in material or workmanship. After the first year, you will be charged for labon

Limited 5-Year Warranty on Gearcase Parts*

For the second through fifth year from the date of purchase, Sears will replace any gearcase parts that are defective in material or workmanship. After the first year, you will be charged for labon

Full 1-Year Warranty on "Spreckle" Porcelain Basket

For one year from the date of purchase, when this washer is installed and operated according to the instruc-

tions that come with it, Sears will replace the "spreckle" (speckled sur-

face) porcelain wash basket if it chips or rusts due to defective material or

workmanship.

Full 1-Year Warranty on Mechanical and Electrical parts

For one year from the date of pur-

chase, if this washer is installed and operated according to the instructions

that come with it, Sears will repair or replace any of its mechanical or electrical parts if they are defective in material or workmanship.

Warranty Restriction

If this washer is operated for any pur- pose other than private family use, all warranty coverage is restricted to 90 days from the date of purchase.

Warranty Service

Warranty service is available by contacting your nearest Sears Service

Center in the United States or Canada. This warranty applies only while this

washer is used in the United States or Canada.

This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province.

Sears, Roebuck and Co., Dept 817WA,

Hoffman Estates, IL 60179 Sears Canada Inc.,

Toronto, Ontario, Canada M5B 2B8

*In Canada a different warranty may apply. In the U.S. for Sears warranty information or

to contact a Sears Service Center, call 1-800-4-MY-HOME sM(1-800-469-4663).

In Canada, call 1-877-533-6937.

Your safety and the safety of others is very important.

We have provided many importantsafety messages in thismanualand on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others. All safety messages will be preceded by the safety alert symbol and

the word "DANGER" or "WARNING." These words mean:

You will be killed or seriously

injured if you don't follow instructions.

You can be killed or seriously injured if you don't follow

instructions,

All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not

followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons

when using your washer, follow basic precautions, including the following:

• Read all instructions before using the washer.

• Do not wash articles that have been

previously cleaned in, washed in,

soaked in, or spotted with gasoline,

dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents, or other flammable or

explosive substances to the wash water. These substances give off vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot water

system that has not been used for 2 weeks or more. HYDROGEN GAS IS

EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn

on all hot water faucets and let the

water flow from each for several

minutes. This will release any accumu- latedhydrogen gas. As the gas is

flammable, do not smoke or use an

open flame during this time.

SAVE THESEINSTRUCTIONS

• Do not allow children to play on or in the washer. Close supervision of

children is necessary when the washer is used near children.

• Before the washer is removed from

service or discarded, remove the lid.

• Do not reach into the washer if the

tub or agitator is moving.

• Do not install or store this washer

where it will be exposed to the weather.

• Do not tamper with controls.

• Do not repair or replace any part of

the washer or attempt any servicing unless specifically recommended in the Owner's Manual or in published user-repair instructions that you

understand and have the skills to carry out.

• See Installation Instructions for

grounding requirements.

IMPORTANT: Observe all governing codes and ordinances.

INSTALLATION OVERVIEW

For a complete fist of too/s and parts

needed, see pages 7-9.

A. SELECT LOCATION

FOR YOUR WASHER (pgs. 11-13)

Recessed Areal Closet Installation Instructions (p. 11)

Laundry Tub Drain System (p. 12)

(99 cm)

Standpipe Drain System (p, 13)

39 in

(99 crn)

Floor Drain System (p. 13)

B.REMOVESHIPPINGSTRAP (p. 14)

Tools Needed:

Scissors Flashlight (optional

C, CONNECT DRAIN HOSE (pgs, 15-16)

depending on installation)

0 y u{

Tools Needed: Parts Needed:

Pliers that open

to 1 9/_ in (3.95 cm)

Flashlight (optional

depending on installation)

1 yellow, single-wire

hose clamp (top of

drain hose)

l_ble-

wire hose clamp

(botlom of drain

hose)

D. CONNECT INLET HOSES TO WASHER (pgs. 16-17)

Tools Needed: Parts Needed:

to 1_ in (3.95_

Flashlight (optional

depending on installation)

E. CONNECT INLET HOSES TO WATER FAUCETS (p. 17)

4 fiat water inlet hose washers

2 water inlet hoses

Tools Needed: Parts Needed:

Pliers that open to

1_. in (3.95 cm)

Bucket _ (optional Flashlight (optional

depending on depending on installation) installation)

__ 2 water inlet hoses

F. SECURE DRAIN HOSE (p. 18)

Tools Needed: Parts Needed:

Flashlight (optional depend-

ing on installation)

Shipping strap with fastener

G, LEVEL WASHER (p. 19)

Tools Needed: Parts Needed:

%ein (1.43 mm)

open-end wrench

2 front leveling legs with nuts

Flashlight (optional

depending on installation)

Wood block

Selecting the proper location for your washer will improve its performance

and minimize concerns like washer walk or noise.

ELECTRICAL REQUIREMENTS

120-Volt, 60-Hz., AC-only, 15- or 20-ampere fused electrical supply is required. (Time-delay fuse or circuit

breaker is recommended.) Connect to an individual branch circuit.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong. Do not use an adapter.

Do not use an extension cord. Failure to follow these instructions

can result in death, fire, or electrical shock.

This washer is equipped with a power supply cord having a 3-prong grounding

plug. To minimize possible shock hazard, you must plug the power supply cord into a mating 3-prong grounding-type wall

receptacle, grounded in accordance with

National Electrical Code, ANSI/NFPA 70-

latest edition and all local codes and ordinances.

3 prong

grounding=type

wall receptacle

3 prong

grounding plug

• For a grounded, cord- connected washer:

GROUNDING INSTRUCTIONS

This washer must be grounded, In the event of malfunction or breakdown,

grounding will reduce the risk of electrical shock by providing a path of

least resistance for electric current, This

washer is equipped with a cord having an equipment-grounding conductor and

a grounding plug. The plug must be

plugged into an appropriate outlet that is properly installed and grounded in

accordance with all local codes and ordinances.

WARNING: Improper connection

of the equipment grounding conductor can result in a risk of electric shock.

Check with a qualified electrician or serviceman if you are in doubt as to

whether the appliance is properly grounded.

Do not modify the plug provided with

the appliance - if it will not fit the outlet, have a proper outlet installed by

a qualified electrician.

• For a permanently connected

washer:

GROUNDING INSTRUCTIONS

This washer must be connected to a grounded metal, permanent wiring

system, or an equipmentgrounding conductor must be run with the circuit

conductors and connected to the equipment-grounding terminal or lead

on the appliance.

Grounding \ III )/

Power supply

cord

A. SELECT LOCATION

FOR YOUR WASHER -

RECESSED AREA/ CLOSET INSTALLATION INSTRUCTIONS

This washer may be installed in a recessedarea or closet.

14in ma_

• 48 in =

_- minimum

19 in area

(48.3 _m]

ventilation

(310 cm _)

3in

cm)

[_ (155 cm _)

Ocm 27in Ocm 1in 25½in 4in

(2.5cm) " " '"_ (10.2cm)

FrontView SideView

(DoorNotShown) (DoorShown)

* Addniona[ clearance for wall, door and floor moldlnds may be required.

To reduce the transler of washer sounds, a clearance el I In (2.5 cm) on the sides of the washer is suddes[ed.

• The installation spacing is in inches (centimeters) and is the minimum

allowable.

• Allow additional space if other

appliances are to be installed in the area.

• If closet door is installed, the minimum air openings in top and

bottom are required. Leuvered doors

with equivalent air openings in top and

bottom are acceptable.

minimum '

ventilation

area

FrontView

(DoorWithVent)

LAUNDRY TUB DRAIN SYSTEM

Check location where washer will be installed. This washer can be installed

using one of three systems:

• Laundry tub drain system (below)

• Standpipe drain system (p. 13)

• Floor drain system (p. 13)

Do not store or operate washer at or below 32°F (0°C) (some water may remain in washer), See page 34 for

winterizing information.

Proper installation is your responsibility. Make sure you have everything neces- sary for correct installation including the

following points:

Grounded receptacle: Must Hot and cold water faucets:

be within 4 ft (1.2 m) of where Must provide water pressure the power cord is attached to between 5-I00 psi and be the back of the washer', within 4 ft (1.2 m) of the hot

f and cold water fill valves

/_ attached to the back of the . ., . ,.., . .

,// washer. _% Needs a minimum 20 gal

/ _, (76 L) laundry tub.

Launury tUu uraln system:

J' Top of tub must be at

Support: Floor must be sturdy Level floor: Maximum above floor and no enough to support a total weight allowable slope under entire higher than 96 in of 315 Ibs (143 kg) (includes washer - 1 in (2.5 cm). (2.4 m) from bottom washer, water, and load weight), of washer.

least 39 in (99 cm)

ALTERNATE LOCATIONS -

STANDPIPE AND FLOOR DRAIN SYSTEMS

Siphon break: Must be purchased

39 in

(99 cm)

Standpipe drain system: Needs a 2-in

(5 cm) minimum diameter standpipe with

minimum carry-away capacity of 17 gal (64 L)

per minute. Top of standpipe must be at least

39 in (99 cm) above floor and no higher than

96 in (2.4 m) from bottom of washer.

Floor drain system: Requires a siphon break, see chart below. A minimum carry-away capacity of 17 gal (64 L) per minute is required.

If you have: You will need to buy: Laundry tub or standpipe

taller than 96 in (2.4 m)

1 in (2,5 cm) diameter

standpipe

Overhead sewer

Sump pump system (if not already available)

2 in (5 cm) diameter to 1 in (2.5 cm) diameter standpipe adapter, Part No. 3363920

Standard 20 gal (76 L), 39 in (99 cm) tall drain tub or utility sink and sump pump (available from local plumbing suppliers)

Floor drain Siphon break, Part No. 285320;

additional drain hose, Part No. 3357090; and Connector Kit, Part No. 285442

Parts listed are available from your local Sears storeor Sears Service Cente[ In the United States, calI 1-800-366-PART(1-809-366-7278). in Canada, call 1-877-533-6937.

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