Kenmore 11020096993, 11020094993, 11020092993, 11020072993, 11020052994 Owner’s Manual

...

Owner's Manual and Installation Instructions

E L I T E TM

SENSOR SMART TMThree-Speed

Automatic Washers with

IMPORTANT: Read and follow all safety

and operating instructions before first use of this product.

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca

3955136 PRINTED IN USA 10/00

BEFORE USING YOUR NEW WASHER __ 2

KENMORE ELITE TM WASHER WARRANTY .... 3

WASHER SAFETY ....... 4

INSTALLATION INSTRUCTIONS 6

OPERATING YOUR WASHER ...... 21

LAUNDRY TIPS ........... 39

CARING FOR YOUR WASHER .... 41

TROUBLESHOOTING 42

SEARS MAINTENANCE AGREEMENT 47

Please read thismanual. It will help you install and operate your new

Kenmore ELITE TM washer in the most economical way. For more information about the care and operation of Kenmore ELITE TM appli-

ances call your nearest Sears store. You will need the complete model and serial numbers when requesting information.

Your washer's model and serial numbers are located on the Model and Serial

Number Plate.

Model and Serial Number Plate

Use the space below to record the model number and serial number of your new

Kenmore ELITE TM washer.

Model No.

Serial No.

Date of Purchase

Keep this book and your Sears Sales check (receipt) in a safe place for future reference,

Limited Lifetime Warranty on

White Porcelain Basket

For the lifetime of the washer from the date of purchase, Sears will replace the

white porcelain wash basket if it chips

or rusts due to defective material or

workmanship. You will be charged for

labor after the first year.

Limited 10-Year Warranty on Plastic Tub*

For the second through tenth year from the date of purchase, Sears will replace the plastic tub if it is defective in

material or workmanship, You will be

charged for labor after the first year.

Limited 5-Year Warranty on

Gearcase Parts*

For the second through fifth year from the date of purchase, Sears will replace

any gearcase parts that are defective in

material or workmanship, You will be

charged for labor after the first year.

Limited 2-Year Warranty on

SENSOR SMART TM Control Board

For two years from the date of

purchase, Sears will replace the

SENSOR SMART TM control board if it is

defective in material or workmanship. You will be charged for labor after the first year.

Warranty Restriction

If this washer is operated for any pur- pose other than private family use, all

warranty coverage is restricted to 90

days from the date of purchase.

Warranty Service Warranty service is available by

contacting your nearest Sears Service Center in the United States or Canada.

This warranty applies only while this

washer is used in the United States or

Canada.

This warranty gives you specific legal rights and you may also have other rights that vary from state to state or province to province.

Sears, Roebuck and Co., Dept 817WA,

Hoffman Estates, IL 60179 Sears Canada inc., Toronto,

Ontario, Canada M5B 2B8

*In Canada a different warranty may apply. In the U.S. for Sears warranty information or

to contact a Sears Service Center', call

1-8004-MY-HOME s_,(1-800-469-4663). In Canada, call 1-877-833-6937.

Full 1-Year Warranty on

Mechanical and Electrical parts

For one year from the date of pur-

chase, when this washer is installed

and operated according to the instruc- tions that come with it, Sears will repair

or replace any of its mechanical or

electrical parts if they are defective in

material or workmanship.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to

potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING."

These words mean:

You can be killed or seriously

injured if you don't immediateb L

follow instructions.

You can be killed or seriously

injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the

instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons

when using your washer, follow basic precautions, including the following:

• Read all instructions before using the washer.

• Do not wash articles that have been previously cleaned in, washed in,

soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.

• Do not add gasoline, dry-cleaning solvents, or other flammable or

explosive substances to the wash water. These substances give off vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2

weeks or more, HYDROGEN GAS IS EXPLOSIVE. If the hot water system

has not been used for such a period, before using a washing machine, turn

on all hot water faucets and let the water flow from each for several min-

utes. This will release any accumulat- ed hydrogen gas, As the gas is flam- mable, do not smoke or use an open flame during this time.

SAVE THESEINSTRUCTIONS

• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer

is used near children.

• Before the washer is removed from service or discarded, remove the door

or lid,

• Do not reach into the washer ifthe drum, tub or agitator is moving.

• Do not install or store this washer where it will be exposed to the weather.

• Do not tamper with controls.

• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in the Owner's Manual or in published user- repair instructions that you understand and have the skills to carry out.

• Seethe "INSTALLATION INSTRUC- TIONS" section for grounding require-

ments.

INSTALLATION OVERVIEW

For a complete list of tools and parts needed, see pages 7-9.

A. SELECT LOCATION

FOR YOUR WASHER (pgs. 11-13)

Recessed Area/

Closet Installation Instructions (p. 11) Laundry Tub Drain System (p. 12)

Standpipe Drain System (p, 13)

39 in

(99 cm)

Floor Drain System (p, 13)

B,REMOVESHIPPINGSTRAP(p,14)

ToolsNeeded:

Scissors Flashlight (optional

C, CONNECT DRAIN HOSE (pgs, 15-16)

Tools Needed: Parts Supplied:

Pliers that open

to l_fb in (3.95 cm)

depending on installation)

pAWljNsDHIST

1 drain hose

Flashlight (optional

depending on installation)

1 yellow, single-wire

hose clamp (top of

drain hose)

1 silver, double-wire

hose clamp (bottom of

drain hose)

D, CONNECT INLET HOSES TO WASHER (pgs, 16-17)

Tools Needed: Parts Supplied:

Pliers that open to 1_6 in (3.95 cm)

Flashlight (optional

depending on

installation)

4 flat water inlet hose washers

E. CONNECT INLET HOSES TO WATER FAUCETS (pg. 17)

Tools Needed: Parts Supplied:

Pliers that open to 1_,, in (3.95 cm)

2 water inlet hoses

Bucket (optional

depending on

8 installation)

Flashlight (optional

depending on

installation)

F, SECURE DRAIN HOSE (p, 18)

Tools Needed: Parts Supplied:

Flashlight (optional

depending on installation)

Shipping strap with fastener

G, LEVEL WASHER (p, 19)

Tools Needed: Parts Supplied:

_-in (1.43 cm)

open-end wrench

2 front leveling legs with nuts

Flashlight (optional

depending on installation)

Wood block

ELECTRICAL REQUIREMENTS

12g-Volt, 60-Hz,, AC-only, 15- or 20-ampere fused electrical supply is required. (Time-delay fuse or circuit breaker is recommended,) Connect

to an individual branch circuit.

Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter. Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or

electrical shock.

This washer is equipped with a power supply cord having a 3-prong grounding

plug. To minimize possible shock hazard,

you must plug the power supply cord into a mating 3-prong grounding4ype wall

receptacle, grounded in accordance with National Electrical Code, ANSI/NFPA 70-

latest edition and all local codes and

ordinances.

grounding-type

wall receptacle

3 prong

grounding plug

3 prong

Grounding

For a grounded, cord- connected washer:

GROUNDING INSTRUCTIONS

This washer must be grounded. In the event of malfunction or breakdown,

grounding will reduce the risk of electri- cal shock by providing a path of least

resistance for electric current, This washer is equipped with a cord having

an equipment-grounding conductor and a grounding plug, The plug must be

plugged into an appropriate outlet that is properly installed and grounded in

accordance with all local codes and ordinances.

WARNING: Improper connection

of the equipment grounding conductor can result in a risk of electric shock.

Check with a qualified electrician or serviceman if you are in doubt as to

whether the appliance is properly grounded.

Do not modify the plug provided with

the appliance - if it will not fit the outlet, have a proper outlet installed

by a qualified electrician.

For a permanently connected

washer:

GROUNDING INSTRUCTIONS

This washer must be connected to a grounded metal, permanent wiring system, or an equipment grounding

conductor must be run with the circuit conductors and connected to the

equipment-grounding terminal or lead on the appliance.

Power supply

cord

A. SELECT LOCATION

FOR YOUR WASHER -

Selecting the proper location for your washer will improve its performance

and minimize concerns like washer walk or noise.

RECESSED AREA/ CLOSET INSTALLATION INSTRUCTIONS

This washer may be installed ina recessed area or closet.

48 in2

3[-

19in

(48.3cm

*0 in--)'

(Ocm)

FrontView SideView FrontView

(DoorNot Shown) (DoorShown) (DoorWithVent)

(310cm2)-

minixnum

ventilation

area

24in2

(155cm2)

minimum-

vent0ation

area

3in

_(7,6 cm)

3in

_.(7.6 urn)

"Additional clearance for wall, door andfloor moldings may be required,

To reducetransfer of washer sounds, a clearance of 1 in (2.5 cm) on the sides ofthe washer is recommended.

• The installation spacing is in inches

(centimeters) and is the minimum

allowable.

• Allow additional space if other appliances are to be installed in

• If closet door is installed, the minimum air openings in top and

bottom are required. Louvered doors with equivalent air openings in top

and bottom are acceptable.

the area.

LAUNDRY TUB DRAIN SYSTEM

Check location where washer will be installed. This washer can be installed

using one of three systems:

• Laundry tub drain system (below)

• Standpipe drain system (p. 13)

• Floor drain system (p. 13)

Grounded receptacle: Must be within 4 ft (1.2 m) of where the power cord is attached to

the back of the washer.

Hot and cold water faucets:

Must _rovide water pressure between 20-100 psi and be within 4 ft (1.2 m) of the hot and

cold water fill valves attached to the back of the washer• Laundry tub drain system:

Do not store or operate washer at or below 32"F (0°C) (some water may remain in washer). See page 41 for winterizing information.

Proper installation is your responsibility. Make sure you have everything neces- sary for correct installation including the following points:

Needs a minimum 20 gal

......... (76 L) laundry tub.

Support: Floor must be sturdy enough to support a total weight of 315 Ibs (143 kg) (including washer, water, and load weight).

Level floor: Maximum allowable slope under entire

washer - 1 in (2.5 cm).

Top of tub must be at

least 39 in (99 cm)

above floor and no

higher than 96 in

(2.4 m) from bottom of washer.

ALTERNATE LOCATIONS -

STANDPIPE AND FLOOR DRAIN SYSTEMS

39 in

(99 cm)

Siphon break: Must be purchased

separately. See chart below.

Standpipe drain system: Needs a 2 in (5 cm)

minimum diameter standpipe with minimum

carry-away capacity of 17 gal (64 L) per

minute. Top of standpipe must be at least 39 in (99 cm) above floor and no higher than 96 in (2.4 m) from bottom of washer.

Floor drain system: Requires a siphon break, see chart below. A minimum carry-away capacity of 17 gal (64 L) per minute is required.

If you have: You will need to buy: Laundry tub or standpipe Sump pump system

taller than 96 in (2.4 m) (if not already available)

1 in (2.5 cm) diameter standpipe 2 in (5 cm) diameter to 1 in (2.5 cm)

diameter standpipe adapter, Part No. 3363920

Overhead sewer Standard 20 gal (76 L) 39 in (99 cm) tall

drain tub or utility sink and sump pump (available from local plumbing suppliers)

Floor drain Siphon break, Part No. 285320;

additional drain hose, Part No. 3357090; and Connector Kit, Part No. 285442

Parts listed are available from your local Sears store or Sears Service Center. In the United States, call 1-800-366-PART (1-800-366-7278). in Canada, call 1-877-533-6937.

B. REMOVE SHIPPING STRAP

Removing the shipping strap is necessary for smooth operation. If the shipping strap is not removed, the washer will make

excessive noise,

To prevent floor damage, set washer onto cardboard before moving across floor.

Move washer close to its final location. STEP 1. Do net cut yellow strap. Pull

yellow strap firmly, until completely removed from washer. Depending on your model, there should be either two or three cotter pins on the end of the shipping strap when it is pulled out of the washer. The electrical plug is attached to this shipping strap.

Electricalplug

STEP 2, Pull firmly to remove the other end of the shipping strap pinned

to the back of washer. This will release the rear self-leveling legs.

STEP 3. Cut the shipping strap about 16 in (40 cm) from plug end. Look for the

words "CUT HERE." Discard end with the cotter pins. Slide remainder of shipping strap free from the electrical plug. You

will use this to secure the drain hose.

Shipping strap

PULL

C. CONNECT DRAIN HOSE

j-tiJ=viJm- "-I=4i[=.1 It,

Proper connection of the drain hose will protect your floors from damage due to water leakage.

STEP 1. To prevent the drain hose from coming off or leaking, it must be installed

per the following instructions: IMPORTANT: To ensure proper installa-

tion, this procedure must be followed exactly.

a. Wet the inside of the straight end of the

drain hose with tap water. DO NOT USE ANY OTHER LUBRICANT.

b, Squeeze ears of silver, double-wire

clamp with pliers to open. Place clamp over the straight end of the drain hose

in (6 mm) from the end.

_in

(6 mm)

d. Place clamp over area marked

"CLAMR" Release clamp.

(6Y_rnnrn)_ Drain H°se _, _

c. Open clamp, Twist hose back and forth

while pushing down onto drain connector at the bottom of the washer,

Continue until hose contacts the ribbed stop on the cabinet.

_in

(6 mm)

If you have: You will need to buy: Drain hose that is too short Drain hose, Part No. 388423 and

hose kit, Part No. 285442

Drain hose that is too long Hose kit, Part No. 285442

A problem with lint clogging your drain Drain protector, Part No. 367031

Parts listed are available from your local Sears store or Sears Service Center. In the United States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.

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