Kenmore 106.4115 Series, 106.4112 Series, 106.5002x, 106.5112x Use & Care Manual
Use & Care Guide
Manual de uso y cuidado
Guide d’utilisation et d’entretien
English / Español / Français
Models/Modelos/Modèles: 106.4112*, 106.4115*
Kenmore®
Side by Side Refrigerator
Refrigerador de dos puertas
Réfrigérateur côte à côte
* = color number, número de color, le numéro de la couleur
P/N W10436750B
Sears Brands Management Corporation
Hoffman Estates, IL, U.S.A. 60179
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
1
TABLE OF CONTENTS
PROTECTION AGREEMENTS ...................................................2
WARRANTY .............................................................................3
REFRIGERATOR SAFETY ......................................................... 4
Proper Disposal of Your Old Refrigerator....................................5
INSTALLATION INSTRUCTIONS..............................................5
Unpack the Refrigerator ..................................................................5
Door Removal, Leveling and Alignment........................................6
Handle Installation and Removal ...................................................8
Location Requirements......................................................................8
Electrical Requirements ....................................................................9
REFRIGERATOR USE ................................................................9
Ensuring Proper Air Circulation.......................................................9
Using the Controls .............................................................................9
REFRIGERATOR FEATURES.................................................... 10
Refrigerator Shelves........................................................................10
Deli Drawer....................................................................................... 10
Convertible Vegetable/Meat Drawer, Crisper and Covers.... 10
Convertible Vegetable/Meat Drawer Temperature Control... 11
Crisper Humidity Control ................................................................ 11
FREEZER FEATURES................................................................ 11
Freezer Shelf ..................................................................................... 11
Freezer Bin.........................................................................................12
DOOR FEATURES....................................................................12
Door Bins............................................................................................12
Door Rails or Bins .............................................................................12
REFRIGERATOR CARE ............................................................12
Cleaning.............................................................................................12
Lights...................................................................................................13
Power Interruptions ..........................................................................13
Vacation and Moving Care ...........................................................13
PROBLEM SOLVER................................................................. 14
ACCESSORIES.........................................................................16
SERVICE NUMBERS .............................................BACK COVER
ÍNDICE....................................................................................18
TABLE DES MATIÈRES............................................................ 35
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase.
Kenmore
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
✔Parts and labor needed to help keep products operating
✔Expert service by a force of more than 10,000 authorized
✔Unlimited service calls and nationwide service, as often as
✔“No-lemon” guarantee – replacement of your covered
✔Product replacement if your covered product can’t be fixed.
✔Annual Preventive Maintenance Check at your request – no
✔Fast help by phone – we call it Rapid Resolution – phone
®
product is designed and manufactured for years of
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
Sears service technicians, which means someone you can
trust will be working on your product.
you want us, whenever you want us.
product if four or more product failures occur within twelve
months.
extra charge.
support from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
Your new
✔Power surge protection against electrical damage due to
power fluctuations.
✔$250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
✔Rental reimbursement if repair of your covered product takes
longer than promised.
✔10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after
the product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 18008276655.
*Coverage in Canada varies on some items. For full details call
Sears Canada at 18003616665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 18004MYHOME
®
.
2
KENMORE APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material or workmanship within one year from the
date of purchase, call 18004MYHOME
repair.
This warranty applies for only 90 days from the date of
purchase if this appliance is ever used for other than private
family purposes.
THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL
AND WORKMANSHIP. SEARS WILL NOT PAY FOR:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, incandescent light
bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
®
to arrange for free
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF
REMEDIES
Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for
a particular purpose, are limited to one year or the shortest
period allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not
allow the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may
not apply to you.
This warranty applies only while this appliance is used in the
United States or Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears Brands Management Corporation
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
PRODUCT RECORD
Record your complete model number, serial number, and
purchase date. You can find this information on the model and
serial number label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning
your appliance.
Model number __ __ __. __________________________________
Serial number ___________________________________________
Purchase date___________________________________________
Save these instructions and your sales receipt for future
reference.
3
REFRIGERATOR SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
■ Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker
kit ready models only).
■ Use a sturdy glass when dispensing ice (on some models).
■ Do not hit the refrigerator glass doors (on some models).
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
4
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are
still dangerous, even if they will sit for “just a few days.” If you
are getting rid of your old refrigerator, please follow these
instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information see “Refrigerator Safety.”
Clean Before Using
After you remove all of the packaging materials, clean the
inside of your refrigerator before using it. See the cleaning
instructions in “Refrigerator Care.”
5
Door Removal, Leveling and Alignment
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
1
Base Grille
Bottom Hinges
(Left and Right)
5
Do Not Remove Screw A
(present on some models)
A
3
Door Removal
2
Top Left Hinge
A. Do Not Remove Screws.
4
A. Do Not Remove Screws.
Top Right Hinge
Leveling
6
A. Leveling Screw
A
Door Alignment
(Bottom Right Hinge)
7
A. Alignment Screw
A
Lower
Raise
Lower
Raise
A
AA
A
A
Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference.
NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the
refrigerator and freezer doors. If door removal is necessary, see the instructions below.
IMPORTANT: Before you begin, turn the refrigerator control OFF or turn cooling off. Unplug refrigerator or disconnect power.
Remove food and any adjustable door or utility bins from doors.
TOOLS NEEDED:
Bubble level; flat-blade screwdriver; ⁵⁄₁₆" wrench; ¹⁄₄", ¹⁄₂", and ⁵⁄₁₆" hex-head socket wrenches
6
Remove the Doors
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
1. Unplug refrigerator or disconnect power.
2. Open both doors. Remove the base grille by pulling up on
the bottom outside corners.
3. Close both doors and keep them closed until you are ready
to lift them free from the cabinet.
4. Use a ⁵⁄₁₆" hex-head socket wrench to remove the top left
hinge as shown.
IMPORTANT: Do not remove either screw A.
5. Lift freezer door straight up off bottom hinge.
Graphic 3
IMPORTANT: Rest the door on its side on a soft, clean
surface, such as a towel, blanket or piece of cardboard. This
will help avoid damaging the door.
6. Remove top right hinge as shown.
IMPORTANT: Do not remove either screw A.
7. Lift the refrigerator door straight up off bottom hinge.
IMPORTANT: Rest the door on its side on a soft, clean
surface, such as a towel, blanket or piece of cardboard. This
will help avoid damaging the door.
8. It may not be necessary to remove the bottom hinges to
move the refrigerator through a doorway. Both bottom
hinges have similar construction.
■ If necessary, disassemble the hinges as shown.
Graphic 5
IMPORTANT: To aid in door alignment and closing,
there is a shim located between the hinge and the
cabinet. When the hinge is removed, the shim may fall
out of place. If this occurs, set the shim aside so it can
be put back in place when the hinge is reconnected
later.
See Graphic 2
.
.
See Graphic 1
.
See Graphic 4
.
See
.
See
Replace the Doors and Hinges
1. Replace both bottom hinges, if removed. Make sure the shim
is between the hinge and cabinet. Tighten screws.
NOTE: Provide additional support for the doors while the top
hinges are being replaced. Do not depend on the door magnets
to hold the doors in place while you are working.
2. Align and replace the top left hinge as shown.
Graphic 2
See
. Tighten screws.
3. Replace the refrigerator door by lifting the door onto the
bottom right hinge.
4. Align and replace the top right hinge as shown.
Graphic 4
5. Replace any adjustable door or utility bins.
6. Plug into a grounded 3 prong outlet.
. Tighten screws.
See
Leveling and Door Closing
Your refrigerator has two front adjustable rollers — one on the
right and one on the left. If your refrigerator seems unsteady or
if you want the doors to close more easily, adjust the
refrigerator's tilt using the instructions below:
1. Move the refrigerator into its final location.
2. Remove the base grille to locate the two leveling screws,
which are part of the front roller assemblies on each side.
See Graphic 6
NOTE: Having someone push against the top of the refrigerator
takes some weight off the leveling screws and rollers. This makes
it easier to adjust the screws.
3. Use a ¹⁄₂" hex-head socket wrench to adjust the leveling
screws. Turn the leveling screw to the right to raise that side
of the refrigerator or turn the leveling screw to the left to
lower that side. It may take several turns of the leveling
screws to adjust the tilt of the refrigerator.
4. Open both doors again and check that they close as easily
as you like. If not, tilt the refrigerator slightly more to the
rear by turning both leveling screws to the right. It may take
several more turns, and you should turn both leveling screws
the same amount.
5. Use a bubble level to check the leveling of the refrigerator.
NOTE: Whenever you need to move the refrigerator, turn the
leveling feet to the right until they are no longer touching the
ground. This will allow the refrigerator to roll more easily.
.
See Graphic 6
.
Door Alignment
A refrigerator that is not level from side-to-side may appear to
have doors that are not properly aligned. If the doors appear
this way, use the instructions in the previous section to check the
leveling.
The doors are designed to be slightly different heights when the
refrigerator is empty, in order to account for the weight of food
that will be placed on the doors. If the doors are still not aligned
after checking the leveling and loading the refrigerator with
food, follow the steps below to adjust the door alignment.
1. Locate the alignment screw on the bottom hinge of the
refrigerator door.
2. Use a ⁵⁄₁₆" wrench to turn the screw. To raise the refrigerator
door, turn the screw to the right. To lower the door, turn the
screw to the left.
3. Check that the doors are even at the top and bottom. If
necessary, continue to turn the alignment screw until the
doors are aligned.
4. Replace the base grille.
NOTE: Be sure to refasten the Tech Sheet behind the base grille.
See Graphic 7
.
7
Handle Installation and Removal
B
A
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
1
/
2" (1.27 cm)
2" (5.08 cm)
PARTS INCLUDED: Door handles (2), ¹⁄₈" hex key, spare
setscrew(s)
To Install the Handles:
NOTE: The handle mounting setscrews are preinstalled in the
handle.
1. Remove the handles, which are packed inside the
refrigerator.
NOTE: To avoid scratching the finish, place the handles on a
towel or other soft surface.
2. Open the freezer door. On the refrigerator door, place the
handle on the shoulder screws with the setscrews facing the
freezer.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
8. Open the refrigerator door and close the freezer door.
Repeat steps 2 through 7 to install the other handle onto the
freezer door with the setscrews facing the refrigerator.
9. Save the hex key and all instructions.
To Remove the Handles:
1. While holding the handle, insert the short end of the hex key
into the lower setscrew hole and slightly rotate the hex key
until it is engaged in the setscrew.
2. Using a counterclockwise motion, loosen the setscrew a
quarterturn at a time.
3. Repeat steps 1 and 2 for the upper setscrew. Gently pull the
handle away from the door.
4. If necessary, use a Phillips screwdriver to remove the
shoulder screws from the door.
Location Requirements
A. Shoulder screws
B. Setscrews inside the handle
3. Firmly push the handle toward the door until the handle
base is flush against the door.
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
5. Using a clockwise motion, tighten the setscrew until it begins
to contact the shoulder screw.
6. Repeat steps 4 and 5 to begin fastening the lower setscrew.
7. Once both setscrews have been partially tightened as
outlined in the previous steps, fully tighten both the upper
and lower setscrews.
8
IMPORTANT: This refrigerator is designed for indoor household
use only.
To ensure proper ventilation for your refrigerator, allow for ¹⁄₂"
(1.27 cm) of space on each side and at the top. Allow for 2"
(5.08 cm) of space behind the refrigerator. If your refrigerator
has an ice maker, allow extra space at the back for the water
line connections. When installing your refrigerator next to a
fixed wall, leave a 2" (5.08 cm) minimum space on each side
(depending on your model) to allow the doors to swing open.
NOTES:
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
■ This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity
usage and provides superior cooling, is between 60°F (15°C)
and 90°F (32°C). It is recommended that you do not install
the refrigerator near a heat source, such as an oven or
radiator.
■ Normal minimum cabinet cut-out width required for product
installation is 36" (91.44 cm). However, if the product is
placed against an extended wall and the ability to remove
the crisper pans is desired, an additional 18" (45.72 cm) of
cabinet width is required, so a total cabinet opening width
of 54" (137.16 cm) is recommended.
Electrical Requirements
REFRIGERATOR USE
Ensuring Proper Air Circulation
In order to ensure proper temperatures, you need to permit air
to flow between the two sections. Cold air enters the bottom of
the freezer section and moves up. It then enters the refrigerator
section through the top vent. Air then returns to the freezer as
shown.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115 volt, 60 Hz, AC only, 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation or cleaning, or
removing a light bulb, turn cooling off or turn the control
(Thermostat, Refrigerator or Freezer Control depending on the
model) to OFF, and then disconnect the refrigerator from the
electrical source. When you are finished, reconnect the
refrigerator to the electrical source and turn cooling on or reset
the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting. See “Using the
Controls” in the User Instructions, User Guide, or Use & Care
Guide.
Do not block any airflow vents. If the vents are blocked, airflow
will be obstructed and temperature and moisture problems may
occur.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
Using the Controls
For your convenience, your refrigerator controls are preset at
the factory. When you first install your refrigerator, make sure
that the controls are still preset. The Refrigerator Control and the
Freezer Control should both be set to the “mid-settings.”
IMPORTANT:
■ Your product will not cool when the REFRIGERATOR Control
is set to OFF.
■ The Refrigerator Control adjusts the refrigerator
compartment temperature. The Freezer Control adjusts the
freezer compartment temperature. Settings to the left of the
midsetting make the temperature less cold. Settings to the
right of the midsetting make the temperature colder.
■ Wait 24 hours before you put food into the refrigerator. If
you add food before the refrigerator has cooled completely,
your food may spoil.
NOTE: Adjusting the Refrigerator and Freezer Controls to a
higher (colder) than recommended setting will not cool the
compartments any faster.
9
Adjusting Controls
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Give the refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before you put food into
the refrigerator. The settings indicated in the previous section
should be correct for normal household refrigerator usage. The
controls are set correctly when milk or juice is as cold as you like
and when ice cream is firm.
■ Turn the control right (clockwise) to make the compartment
colder.
■ Turn the control left (counterclockwise) to make it less cold.
■ To turn the cooling system off, turn the Refrigerator Control
counterclockwise until it reaches the OFF position.
If you need to adjust temperatures in the refrigerator or freezer,
use the settings listed in the chart below as a guide. Wait at
least 24 hours between adjustments.
CONDITION/REASON: ADJUSTMENT:
REFRIGERATOR too warm REFRIGERATOR Control
one setting higher
2. Replace the shelf/frame by aligning the shelf with the shelf
supports. Slide the shelf onto the shelf supports. Be sure that
the shelf is securely in position.
Deli Drawer
(on some models)
The deli drawer stores raisins, nuts, spreads, and other small
items at normal refrigerator temperatures.
To Remove and Replace the Deli Drawer:
1. Remove the deli drawer by sliding it straight out to the stop.
Lift the front and rear of the drawer up and out of the shelf
supports. Tilt the drawer sideways to remove it from the
refrigerator compartment.
2. Replace the deli drawer by sliding it back past the stop and
pushing it into place.
FREEZER too warm/
too little ice
REFRIGERATOR too cold REFRIGERATOR Control
FREEZER too cold FREEZER Control
FREEZER Control
one setting higher
one setting lower
one setting lower
REFRIGERATOR FEATURES
Your model may have some or all of these features.
Convertible Vegetable/Meat Drawer,
Crisper and Covers
(on some models)
Crisper and Convertible Vegetable/Meat Drawers
To Remove and Replace Drawers:
1. Slide crisper or meat drawer straight out to the stop. Lift the
front of drawer with one hand while supporting the bottom
of drawer with the other hand and slide the drawer out the
rest of the way.
2. Replace the crisper or meat drawer by sliding it back in fully
past the drawer stop.
Refrigerator Shelves
(number of shelves varies by model)
Store similar foods together and adjust the shelves to fit
different heights. This reduces the time the refrigerator door is
open and saves energy.
To Remove and Replace a Shelf:
1. Pull the shelf forward to the stop. Tilt the front of the shelf
up. Lift to remove from the shelf supports.
10
Crisper and Convertible Vegetable/Meat Drawer Covers
To Remove and Replace Covers:
1. Remove the crisper and meat drawer. Press up in center of
crisper glass insert until it rises above the plastic frame.
Holding the crisper glass firmly, slowly slide the glass insert
forward to remove. Lift crisper cover frame and remove.
Repeat steps to remove the meat drawer cover.
2. Replace back of meat drawer cover frame into supports or
slides on side walls of the refrigerator and lower or slide the
front of the cover frame into place. Slide rear of glass insert
into cover frame and lower front into place. Repeat steps to
replace the crisper cover.
Convertible Vegetable/Meat Drawer
Temperature Control
(on some models)
The convertible vegetable/meat drawer can be adjusted to
properly chill meats or vegetables. The air inside the pan is
cooled to avoid “spot” freezing and can be set to keep meats at
the National Livestock and Meat Board recommended storage
temperatures of 28° to 32°F (2° to 0°C).
IMPORTANT: To extend freshness, wrap meats in airtight,
moisture-proof materials before storing. Always store meat as
recommended.
Adjusting the Control:
■ Move the control to the right (colder) or to the left (less cold)
as desired.
To store vegetables: Set the control to VEG (all the way to
the left) to store vegetables at their optimal storage
temperatures (which need to be warmer than those for
meat).
IMPORTANT: If food starts to freeze, move the control to the left
(less cold), toward the VEG setting. Remember to wait 24 hours
between adjustments. Doing so gives the temperature of the
food time to change.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight
and moisture-proof. Rewrap if necessary. See the following
chart for storage times. When storing meat longer than the
times given, freeze the meat.
Fresh fish or shellfish..........................use same day as purchased
Chicken, ground beef, variety meat (liver, etc.).............. 12days
Cold cuts, steaks/roasts ..................................................... 35days
Cured meats....................................................................... 710 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
FRUIT [-] (open) lets moist air out of the crisper for best storage
of fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic
bag or crisper. Do not wash or hull berries until they are
ready to use. Sort and keep berries in original container
in crisper, or store in a loosely closed paper bag on a
refrigerator shelf.
■ Vegetables with skins: Place in plastic bag or plastic
container and store in crisper.
VEGETABLES [+] (closed) keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or
tear off bruised and discolored areas. Place in plastic
bag or plastic container and store in crisper.
FREEZER FEATURES
Your model may have some or all of these features.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of
food, the type of packaging or wrap used (should be airtight
and moistureproof), and the storage temperature. Ice crystals
inside a sealed package are normal. This simply means that
moisture in the food and air inside the package have
condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze
within 24 hours (no more than 2 to 3 lbs of food per cubic foot
[907 to 1,350 g per 28 L] of freezer space). Leave enough space
in the freezer for air to circulate around packages. Be certain to
leave enough room for the door to close tightly.
For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.
Freezer Shelf
(number of shelves varies by model)
To Remove and Replace the Shelf:
1. Slide the shelf to one side. Tilt the shelf upward to remove
the shelf from the support holes. To remove the other side
from the support holes, pull the shelf upward and in the
opposite direction.
2. Replace the shelf by inserting the left side of the shelf into
the support holes. Lower the right side of the shelf and insert
into support holes.
NOTE: Be sure that both sides of the shelf are positioned
evenly in the shelf support holes and the shelf is secure.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisturesealed
crisper. Adjust the control to any setting between FRUIT [-] and
VEGETABLES [+].
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Freezer Bin
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
(on some models)
The freezer bin can be used to store bags of frozen fruits and
vegetables that may slide off freezer shelves.
To Remove and Replace the Freezer Bin:
1. Remove the bin by sliding it out to the stop. Lift the front to
slide the bin out the rest of the way.
Drop-In Door Rails
To Remove and Replace the Rails:
1. Remove the rails by pulling straight up on each end of the
rail.
2. Replace the rails by sliding the shelf rail into the slots on the
door and pushing the rail straight down until it stops.
REFRIGERATOR CARE
2. Replace the bin by positioning it on the rails. Lift the bin
front slightly while pushing it in fully past the stops.
DOOR FEATURES
Your model may have some or all of these features.
Door Bins
(on some models)
To Remove and Replace the Bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports
and pushing it down until it stops.
Door Rails or Bins
(on some models)
The door rails or bins may be removed for easier cleaning.
Snap-On Door Rails or Bins
To Remove and Replace the Rails or Bins:
1. Remove the rails or bins by pushing in slightly on the front of
the bracket while pulling out on the inside tab. Repeat these
steps for the other end of the rail or bin.
2. Replace the rails or bins by aligning the ends of the brackets
with the buttons on the sides of the door liner. Firmly snap
bracket onto the tabs above the shelf as shown.
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Cleaning
Both the refrigerator and freezer sections defrost automatically.
However, clean both compartments about once a month to
avoid buildup of odors. Wipe up spills immediately.
To Clean Your Refrigerator:
1. Unplug refrigerator or disconnect power.
2. Remove all removable parts from inside, such as shelves,
crispers, etc.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
■ Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.
■ To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs to 1 qt
[26 g to 0.95 L] of water).
4. Determine whether your refrigerator exterior is painted
metal, Ultra Satin™ (stainless look) finish, brushed aluminum
or stainless steel, and choose the appropriate cleaning
method.
NOTE: Ultra Satin™ (stainless look) finish has a smooth,
uniform color with a glossy finish that resists fingerprints.
Stainless steel has a distinct grainy texture with variation in
color that is natural to steel.
Painted metal: Wash exteriors with a clean sponge or soft
cloth and a mild detergent in warm water. Do not use
abrasive or harsh cleaners, or cleaners designed for stainless
steel. Dry thoroughly with a soft cloth. Additionally, to avoid
damage to painted metal exteriors, apply appliance wax
(or auto paste wax) with a clean, soft cloth. Do not wax
plastic parts.
Brushed aluminum: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth.
Ultra Satin™ (stainless look) finish: Wash with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners, or cleaners designed for
stainless steel. Dry thoroughly with a soft cloth.
Stainless steel finish: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners. Dry thoroughly with a soft cloth.
■ To keep your stainless steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested that
you use the manufacturer’s approved Stainless Steel
Cleaner and Polish. To order the cleaner, see
“Accessories.”
IMPORTANT: This cleaner is for stainless steel parts only!
■ Do not allow the Stainless Steel Cleaner and Polish to
come into contact with any plastic parts such as the trim
pieces, dispenser covers or door gaskets. If unintentional
contact does occur, clean plastic part with a sponge and
mild detergent in warm water. Dry thoroughly with a soft
cloth.
5. If your model has a touch screen display on the dispenser
panel, clean the screen using a soft, lint-free cloth. Mix a
mild detergent with water, then use the mixture to dampen
the cloth and gently wipe the screen.
■ To avoid unintentionally changing settings, make sure the
refrigerator is unplugged or the power is disconnected
before wiping the screen.
■ Do not over-saturate the cloth. Do not spray or wipe
liquids directly onto the screen. Do not use abrasive or
harsh cleaners such as window sprays, scouring
cleansers, flammable fluids, cleaning waxes,
concentrated detergents, nail polish remover, bleaches
or cleansers containing petroleum products. Do not use
paper towels, scouring pads, or other harsh cleaning
tools. These can scratch or damage materials.
6. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic
in the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille. See “Base Grille” graphic or
“Base Grille” section.
■ Use a vacuum cleaner with a soft brush to clean the
grille, the open areas behind the grille and the front
surface area of the condenser.
■ Replace the base grille when finished.
7. Plug in refrigerator or reconnect power.
Lights
The interior lights are LEDs that cannot be changed.
■ If the interior lights do not illuminate when either door is
opened, call for assistance or service. See either the front
cover or the Warranty for contact information.
Power Interruptions
If the power will be out for 24 hours or less, keep the door or
doors closed (depending on your model) to help food stay cold
and frozen.
If the power will be out for more than 24 hours, do one of the
following:
■ Remove all frozen food and store it in a frozen food locker.
■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic
foot (28 L) of freezer space. This will keep the food frozen
for 2 to 4 days.
■ If neither a food locker nor dry ice is available, consume or
can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially
filled one. A freezer full of meat stays cold longer than a freezer
full of baked goods. If you see that food contains ice crystals, it
may be refrozen, although the quality and flavor may be
affected. If the condition of the food is poor, dispose of it.
Vacation and Moving Care
Vacations
If You Choose to Leave Refrigerator On While You Are Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shutoff arm
to OFF (up) position or press the switch to OFF (right).
4. Empty the ice bin.
If You Choose to Turn Refrigerator Off Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one
day ahead of time.
■ When the last load of ice drops, raise the wire shutoff
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
3. Depending on the model, turn the Refrigerator Control to
OFF or turn cooling off. See “Using the Controls” in the User
Instructions, User Guide, or Use & Care Guide.
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to
prop them open far enough for air to get in. This stops odor
and mold from building up.
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Moving
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one
day ahead of time.
■ Disconnect the water line from the back of the
refrigerator.
■ When the last load of ice drops, raise the wire shutoff
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
2. Remove all food from the refrigerator and pack all frozen
food in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Refrigerator Control to
OFF or turn cooling off. See “Using the Controls” in the User
Instructions, User Guide, or Use & Care Guide.
PROBLEM SOLVER
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape
them together so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator
so it rolls more easily OR screw in the leveling legs so they
don't scrape the floor. See “Adjust the Doors” or “Door
Removal, Leveling and Alignment.”
9. Tape the doors closed and tape the power cord to the back
of the refrigerator.
When you get to your new home, put everything back and refer
to the Installation Instructions for preparation instructions. Also,
if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator
will not operate
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■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See “Using
the Controls.”
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Motor seems to run
too much
■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re
used to, because the compressor and fans operate at lower speeds that are more energyefficient.
This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added,
the doors are opened often, or if a door has been left open.
Refrigerator seems noisy The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
than older models. During various stages of operation, you may hear normal operating sounds that
are unfamiliar.
The following noises are normal:
■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
normal operation.
■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant.
Rattling may also come from items placed on top of the refrigerator.
■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the
drain pan.
■ Sizzling - Heard when water drips onto the heater during the defrost cycle.
Temperature is too warm ■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
■ Doors are opened often or not closed completely - This allows warm air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
■ Large amount of warm food recently added - Allow several hours for the refrigerator to return to
its normal temperature.
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder
setting. Check the temperature again in 24 hours.
Temperature is too cold
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer
setting. Check the temperature again in 24 hours.
■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters
the refrigerator compartment through vents near the top refrigerator shelf. As a result, the top
shelf can be slightly colder than lower shelves.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
Interior moisture buildup NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
■ Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in
an indoor location, with as little humidity as possible.
■ Doors are opened often or not closed completely - This allows humid air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
Interior lights do not work
■ Doors have been open for an extended period of time - Close the doors to reset the lights.
■ Light bulb is loose in the socket or has burned out - On models with incandescent interior light
bulbs, tighten or replace the bulb. See “Lights.”
NOTE: On models with LED lights, call for assistance or service if the interior lights do not illuminate
when either door is opened. See either the front cover or the Warranty for contact information.
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DOORS AND LEVELING Possible Causes and/or Recommended Solutions
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Doors are difficult to open ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
Doors will not
close completely
Doors appear to be uneven
■ Door is blocked open - Move food packages away from the door. Make sure all bins and
shelves are in their correct positions. Make sure all packaging materials have been removed.
■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door
alignment instructions.
Refrigerator rocks
and is not stable
■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the
leveling feet until they touch the floor. See the leveling and door alignment instructions.
ACCESSORIES
Replacement Parts:
To order stainless steel cleaner or replacement filters, call
1-800-4-MY-HOME
listed below or contact your authorized Kenmore dealer.
®
and ask for the appropriate part number
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
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