TABLE DES MATIÈRES.................................................................42
2
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase.
product is designed and manufactured for years of dependable
operation. But like all products, it may require preventive
maintenance or repair from time to time. That’s when having a
Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
✔ Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage goes
well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
✔ Expert service by a force of more than 10,000 authorized Sears
service technicians, which means someone you can trust will be
working on your product.
✔ Unlimited service calls and nationwide service, as often as you
want us, whenever you want us.
✔ “No-lemon” guarantee – replacement of your covered product
if four or more product failures occur within twelve months.
✔ Product replacement if your covered product can’t be fixed.
✔ Annual Preventive Maintenance Check at your request – no
extra charge.
✔ Fast help by phone – we call it Rapid Resolution – phone
support from a Sears representative on all products. Think of us
as a “talking owner’s manual.”
Your new Kenmore®
✔ Power surge protection against electrical damage due to power
fluctuations.
✔ $250 Food Loss Protection annually for any food spoilage that
is the result of mechanical failure of any covered refrigerator or
freezer.
✔ Rental reimbursement if repair of your covered product takes
longer than promised.
✔ 10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1!800!827!6655.
*Coverage in Canada varies on some items. For full details call
Sears Canada at 1!800!361!6665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1!800!4!MY!HOME
®
.
3
KENMORE APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due to
a defect in material or workmanship within one year from the date
of purchase, call 1!800!4!MY!HOME
This warranty applies for only 90 days from the date of purchase if
this appliance is ever used for other than private family purposes.
THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND
WORKMANSHIP. SEARS WILL NOT PAY FOR:
1. Expendable items that can wear out from normal use, including
but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions supplied
with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7.Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
®
to arrange for free repair.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF
REMEDIES
Customer’s sole and exclusive remedy under this limited warranty
shall be product repair as provided herein. Implied warranties,
including warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by
law. Sears shall not be liable for incidental or consequential
damages. Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, or limitations on
the duration of implied warranties of merchantability or fitness, so
these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United
States or Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears Brands Management Corporation
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
PRODUCT RECORD
Record your complete model number, serial number, and purchase
date. You can find this information on the model and serial number
label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning your
appliance.
Model number __ __ __._____________________________________
Serial number _____________________________________________
Purchase date _____________________________________________
Save these instructions and your sales receipt for future reference.
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
4
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old refrigerator.
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
■
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
■
Use a sturdy glass when dispensing ice (on some models).
■
Do not hit the refrigerator glass doors (on some models).
SAVE THESE INSTRUCTIONS
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous –
even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily climb
inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
5
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning on
the refrigerator. Rub a small amount of liquid dish soap over
the adhesive with your fingers. Wipe with warm water and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For more
information see “Refrigerator Safety.”
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
To ensure proper ventilation for your refrigerator, allow for ¹⁄₂"
(1.25 cm) of space on each side and at the top. Allow for 1"
(2.54 cm) of space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 2" (5.08 cm) minimum space on each side (depending on
your model) to allow the doors to swing open.
1
/
2" (1.25 cm)
Clean Before Using
After you remove all of the packaging materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
2" (5.08 cm)
NOTES:
■ This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity
usage and provides superior cooling, is between 60°F (15°C)
and 90°F (32°C). It is recommended that you do not install the
refrigerator near a heat source, such as an oven or radiator.
■ Normal minimum cabinet cut-out width required for product
installation is 36" (91.44 cm). However, if the product is placed
against an extended wall and the ability to remove the crisper
pans is desired, an additional 18" (45.72 cm) of cabinet width
is required, so a total cabinet opening width of 54" (137.16 cm)
is recommended.
6
Electrical Requirements
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 volt, 60 Hz., AC only, 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet that
cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control (Thermostat, Refrigerator or
Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source and
reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting. See “Using the
Controls.”
Water Pressure
A cold water supply with water pressure of between 30 and 120 psi
(207 and 827 kPa) is required to operate the ice maker. If you
have questions about your water pressure, call a licensed, qualified
plumber.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of a
reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis system
needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
If the water pressure to the reverse osmosis system is less than 40 to
60 psi (276 to 414 kPa):
■ Check to see whether the sediment filter in the reverse osmosis
system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
■ If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse osmosis
system. Remove the water filter.
If you have questions about your water pressure, call a licensed,
qualified plumber.
Base Grille
Water Supply Requirements
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed here.
TOOLS NEEDED:
■ Flat-blade screwdriver
■ ⁷⁄₁₆" and ¹⁄₂" Open-end or two
adjustable wrenches
NOTE: Your refrigerator dealer has a kit available with a
(6.35 mm) saddle-type shutoff valve, a union, and copper tubing.
Before purchasing, make sure a saddle-type valve complies with
your local plumbing codes. Do not use a piercing-type or
(4.76 mm) saddle valve which reduces water flow and clogs more
easily.
IMPORTANT:
■ All installations must meet local plumbing code requirements.
■ Use copper tubing and check for leaks. Install copper tubing
only in areas where the household temperatures will remain
above freezing.
■ ¹⁄₄" Nut driver
■ ¹⁄₄" Drill bit
■ Cordless drill
¹⁄₄"
³⁄₁₆"
Remove the Base Grille:
1. Open both doors.
2. Place hands along the ends of the grille. Push in on the top of
the base grille and pull up on the bottom.
NOTE: Be sure to refasten the Tech Sheet behind the base grille
after cleaning.
Replace the Base Grille:
1. Open both doors.
2. Line up the grille support tabs with the metal clips.
3. Push the grille firmly to snap it into place.
7
Refrigerator Doors
TOOLS NEEDED: ¹⁄₄", ¹⁄₂", and ⁵⁄₁₆" hex-head socket wrenches, a flat-head screwdriver and a Phillips screwdriver.
IMPORTANT: Before you begin, turn the refrigerator control OFF. Unplug refrigerator or disconnect power. Remove food and any adjustable
door or utility bins from doors.
NOTE: It may only be necessary to remove either the door handle or the doors to get your product through the doorway of your residence.
Measure the door opening to determine whether to remove the refrigerator handles or the doors.
4
Door Removal
5
Top Right Hinge
3
Top Left Hinge
A
A. Do Not Remove Screw
2
Base Grille
Handle Removal
1
(Optional)
A
A. Do Not Remove Screw
6
Bottom Hinge
A
A. Do Not Remove Screw
7
Door Alignment
A
A. Leveling Screw
Remove the Handles (optional)
1. Apply firm pressure with your hand on the face of trim. Slide
top trim up and bottom trim down away from handle. Lift trim
pieces off shoulder screws. See Graphic 1.
2. Remove handle screws and handles.
3. Move refrigerator into place. Replace handles as shown. See
Graphic 1.
8
Remove the Doors
1. Unplug refrigerator or disconnect power.
2. Open both refrigerator doors. Remove the base grille by
pulling up on the bottom outside corners. See Graphic 2.
3. Close both doors and keep them closed until you are ready to
lift them free from the cabinet.
4. Remove top left hinge cover and screws as shown. See
Graphic 3. Do not remove screw A.
5. Lift freezer door straight up off bottom hinge. See Graphic 4.
6. Remove top right hinge cover and screws as shown. See
Graphic 5. Do not remove screw A.
7.Lift refrigerator door straight up off bottom hinge. See
Graphic 4.
8. It may not be necessary to remove the bottom hinge to move
the refrigerator through a doorway. Both bottom hinges have
similar construction.
■ Disassemble the hinges as shown. See Graphic 6. Do not
remove screw A.
Replace the Doors and Hinges
Connect Water Supply
1. Replace both bottom hinges, if removed. Tighten screws.
2. Replace the freezer door by lifting the door onto the bottom
left hinge.
NOTE: Provide additional support for the doors while the top
hinges are being replaced. Do not depend on the door magnets to
hold the doors in place while you are working.
3. Align and replace the top left hinge as shown. See Graphic 3.
Tighten screws.
4. Replace left hinge cover.
5. Replace the refrigerator door by lifting the door onto the
bottom right hinge.
6. Align and replace the top right hinge as shown. See Graphic 5.
Tighten screws.
7.Replace hinge cover.
8. Plug into a grounded 3 prong outlet.
Adjust the Doors
Door Closing
Your refrigerator has two front adjustable rollers - one on the right
and one on the left. If your refrigerator seems unsteady or if you
want the doors to close more easily, adjust the refrigerator's tilt
using the instructions below.
1. Move the refrigerator into its final location.
2. The two leveling screws are part of the front roller assemblies,
which are at the base of the refrigerator on either side. See
Graphic 7.
3. Use a hex-head wrench to adjust the leveling screws. Turn the
leveling screw to the right to raise that side of the refrigerator
or turn the leveling screw to the left to lower that side. It may
take several turns of the leveling screws to adjust the tilt of the
refrigerator. See Graphic 7.
NOTE: Having someone push against the top of the refrigerator
takes some weight off the leveling screws and rollers. This
makes it easier to adjust the screws.
4. Open both doors again and check that they close as easily as
you like. If not, tilt the refrigerator slightly more to the rear by
turning both leveling screws to the right. It may take several
more turns, and you should turn both leveling screws the same
amount.
5. Replace the base grille.
NOTE: Be sure to refasten the Tech Sheet behind the base
grille.
Connect to Water Line
1. Unplug refrigerator or disconnect power.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ½" to 1
pipe near the refrigerator.
IMPORTANT:
■ Make sure it is a cold water pipe.
■ Horizontal pipe will work, but drill on the top side of the
pipe, not the bottom. This will help keep water away from
the drill and normal sediment from collecting in the valve.
4. Determine the length of copper tubing you need. Measure from
the connection on the lower left rear of refrigerator to the
water pipe. Add 7 ft (2.1 m) to allow for cleaning. Use
(6.35 mm) O.D. (outside diameter) copper tubing. Be sure both
ends of copper tubing are cut square.
5. Using a grounded drill, drill a
you have selected.
A. Cold water pipe
B. Pipe clamp
C. Copper tubing
D. Compression nut
6. Fasten the shutoff valve to the cold water pipe with the pipe
clamp. Be sure the outlet end is solidly in the
the water pipe and that the washer is under the pipe clamp.
Tighten the packing nut. Tighten the pipe clamp screws
carefully and evenly so washer makes a watertight seal. Do not
overtighten or you may crush the copper tubing.
7.Slip the compression sleeve and compression nut on the copper
tubing as shown. Insert the end of the tubing into the outlet end
squarely as far as it will go. Screw compression nut onto outlet
end with adjustable wrench. Do not overtighten.
8. Place the free end of the tubing in a container or sink, and turn
ON the main water supply. Flush the tubing until water is clear.
Turn OFF the shutoff valve on the water pipe. Coil the copper
tubing.
¹⁄₄" (1.25 cm to 3.18 cm) vertical cold water
¹⁄₄" hole in the cold water pipe
A
G
B
C
DEF
E. Compression sleeve
F. Shutoff valve
G. Packing nut
¹⁄₄" drilled hole in
¹⁄₄"
Connect to Refrigerator
1. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do not
overtighten. Use the tube clamp on the back of the refrigerator
to secure the tubing to the refrigerator as shown. This will help
avoid damage to the tubing when the refrigerator is pushed
back against the wall.
2. Turn s h u t o ff valve O N .
9
3. Check for leaks. Tighten any connections (including connections
C
at the valve) or nuts that leak.
A
B
D
E
REFRIGERATOR USE
Ensuring Proper Air Circulation
In order to ensure proper temperatures, you need to permit air to
flow between the two sections. Cold air enters the bottom of the
freezer section and moves up. It then enters the refrigerator section
through the top vent. Air then returns to the freezer as shown.
A. Tube clamp
B. Tube clamp screw
C. Copper tubing
D. Compression nut
E. Valve inlet
4. The ice maker is equipped with a built-in water strainer. If your
water conditions require a second water strainer, install it in the
¹⁄₄" (6.35 mm) water line at either tube connection. Obtain a
water strainer from your nearest appliance dealer.
5. Plug in refrigerator or reconnect power.
Normal Sounds
Your new refrigerator may make sounds that your old one didn’t
make. Because the sounds are new to you, you might be concerned
about them. Most of the new sounds are normal. Hard surfaces,
such as the floor, walls, and cabinets, can make the sounds seem
louder. The following describes the kinds of sounds and what may
be making them.
■ If your refrigerator is equipped with an ice maker, you will hear
a buzzing sound when the water valve opens to fill the ice
maker for each cycle.
■ Your refrigerator is designed to run more efficiently to keep
your food items at the desired temperatures and to minimize
energy usage. The high efficiency compressor and fans may
cause your refrigerator to run longer than your old one. You
may also hear a pulsating or high-pitched sound from the
compressor or fans adjusting to optimize performance.
■ You may hear the evaporator fan motor circulating air through
the refrigerator and freezer compartments. The fan speed may
increase as you open the doors or add warm food.
■ Rattling noises may come from the flow of refrigerant, the
water line, or items stored on top of the refrigerator.
■ Water dripping on the defrost heater during a defrost cycle
may cause a sizzling sound.
■ As each cycle ends, you may hear a gurgling sound due to the
refrigerant flowing in your refrigerator.
■ Contraction and expansion of the inside walls may cause a
popping noise.
■ You may hear air being forced over the condenser by the
condenser fan.
■ You may hear water running into the drain pan during the
defrost cycle.
Do not block any airflow vents. If the vents are blocked, airflow will
be obstructed and temperature and moisture problems may occur.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
Using the Controls
For your convenience, your refrigerator controls are preset at the
factory. When you first install your refrigerator, make sure that the
controls are still preset. The Refrigerator Control and the Freezer
Control should both be set to the “mid-settings.”
Style 1: Rotary Controls
Style 2: Slide Controls
off
Refrigerator
234
1
colder
Freezer
cold
234
1
colder
IMPORTANT:
■ Your product will not cool when the REFRIGERATOR Control is
set to OFF.
■ The Refrigerator Control adjusts the refrigerator compartment
temperature. The Freezer Control adjusts the freezer
compartment temperature. Settings to the left of the
mid!setting make the temperature less cold. Settings to the
right of the mid!setting make the temperature colder.
10
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
NOTE: Adjusting the Refrigerator and Freezer Controls to a higher
(colder) than recommended setting will not cool the compartments
any faster.
Adjusting Controls
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.
Give the refrigerator time to cool down completely before adding
food. It is best to wait 24 hours before you put food into the
refrigerator. The settings indicated in the previous section should be
correct for normal household refrigerator usage. The controls are
set correctly when milk or juice is as cold as you like and when ice
cream is firm.
Rotary Controls: Turn the control right (clockwise) to make the
compartment colder. Turn the control left (counterclockwise) to
make it less cold. To turn the cooling system off, turn the
Refrigerator Control counterclockwise until it reaches the OFF
position.
Slide Controls: Slide the control one setting to the right to make the
compartment colder. Slide the control one setting to the left to
make it less cold.
If you need to adjust temperatures in the refrigerator or freezer, use
the settings listed in the chart below as a guide. Wait at least
24 hours between adjustments.
CONDITION/REASON:ADJUSTMENT:
REFRIGERATOR too warmREFRIGERATOR Control
one setting higher
FREEZER too warm/
too little ice
REFRIGERATOR too coldREFRIGERATOR Control
FREEZER Control
one setting higher
one setting lower
Chilled Door Bin
(on some models)
Cool air from the freezer is directed to the refrigerator door bin
directly beneath the vents.
NOTE: The dairy compartment and can rack are not associated
with the Chilled Door Bin feature.
Chilled Door Bin Control
The chilled door bin control is located on the left-hand side of the
refrigerator compartment.
A
A. Chilled door bin control
■ Slide the door chill control to the left to reduce the flow of cold
air to the bin and make it less cold.
■ Slide the door chill control to the right to increase the flow of
cold air to the bin and make it colder.
FREEZER too coldFREEZER Control
one setting lower
Convertible Drawer Temperature Control
(on some models)
The control can be adjusted to properly chill meats or vegetables.
The air inside the pan is cooled to avoid “spot” freezing and can be
set to keep meats at the National Livestock and Meat Board
recommended storage temperatures of 28° to 32°F (!2° to 0°C).
To store mea t :
Set the control to one of the three MEAT settings to store meat at its
optimal storage temperature.
To store vegetables:
Set the control to VEG to store vegetables at their optimal storage
temperatures.
NOTE: If food starts to freeze, move the control to the right (less
cold), toward the VEG setting. Remember to wait 24 hours
between adjustments.
Ice Maker and Storage Bin/Bucket
(on some models - Accessory)
Turning the Ice Maker On/Off
The On/Off switch for the ice maker is a wire shutoff arm located
on the side of the ice maker.
NOTE: Do not force the wire shutoff arm up or down.
1. To turn the ice maker on, simply lower the wire shutoff arm.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shutoff arm to the OFF (arm up) position.
2. To manually turn the ice maker off, lift the wire shutoff arm to
the OFF (arm up) position and listen for the click to make sure
the ice maker will not continue to operate.
MAX
NORMAL
11
Increasing Ice Production Rate
■ Normal Ice Production:
In normal ice production mode, the ice maker should produce
approximately 7 to 9 batches of ice in a 24!hour period. If ice
is not being made fast enough, turn the Freezer Control toward
a higher (colder) number in half number steps. (For example, if
the control is at 3, move it to between 3 and 4.) Wait 24 hours
between each increase.
■ Maximum Ice Production (on some models):
In maximum ice production, the ice maker should produce
approximately 10 to 14 batches of ice in a 24!hour period.
If your refrigerator has the maximum ice production feature,
push the switch to MAX.
Remember
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■ Do not store anything on top of the ice maker or in the ice
storage bin.
REFRIGERATOR FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models. If
you are interested in purchasing one of the accessories, please call
the toll-free number on the back cover or in the “Accessories”
section.
2. Replace the shelf by guiding it back into the slots on the frame
and pushing the shelf in past the stop.
Shelves and Shelf Frames
To Remove and Replace a Shelf/Frame:
1. Remove the shelf/frame by tilting it up at the front and lifting it
out of the shelf supports.
2. Replace the shelf/frame by guiding the rear shelf hooks into
the shelf supports. Tilt the front of the shelf up until rear shelf
hooks drop into the shelf supports. Check that the shelf is
securely in position.
Deli Drawer
(on some models)
The deli drawer stores raisins, nuts, spreads, and other small items
at normal refrigerator temperatures.
To Remove and Replace the Deli Drawer:
1. Remove the deli drawer by sliding it straight out to the stop. Lift
the front and slide the drawer out the rest of the way.
2. Replace the deli drawer by sliding it back past the stop.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Refrigerator Shelves
(number of shelves varies by model)
Your model may have glass or wire shelves. Store similar foods
together and adjust the shelves to fit different heights. This reduces
the time the refrigerator door is open and saves energy.
Slide-Out Shelves (on some models)
To Remove and Replace a Shelf in a Metal Frame:
1. Pull the shelf forward to the stop. Tilt the front of the shelf up
and lift it slightly as you pull the shelf from the frame.
12
Convertible Vegetable/Meat Drawer,
Crisper and Covers
(on some models)
Crisper and Convertible Vegetable/Meat Drawers
To Remove and Replace Drawers:
1. Slide crisper or meat drawer straight out to the stop. Lift the
front of drawer with one hand while supporting the bottom of
drawer with the other hand and slide the drawer out the rest of
the way.
2. Replace the crisper or meat drawer by sliding it back in fully
past the drawer stop.
Crisper or Vegetable/Meat Drawer Covers
To Remove and Replace Covers:
1. Remove the crisper and meat drawer. Press up in center of
crisper glass insert until it rises above the plastic frame. Holding
the crisper glass firmly, slowly slide the glass insert forward to
remove. Lift crisper cover frame and remove. Repeat steps to
remove the meat drawer cover.
2. Replace back of meat drawer cover frame into supports or
slides on side walls of the refrigerator and lower or slide the
front of the cover frame into place. Slide rear of glass insert
into cover frame and lower front into place. Repeat steps to
replace the crisper cover.
Convertible Vegetable/Meat Drawer
Temperature Control
(on some models)
The convertible vegetable/meat drawer can be adjusted to
properly chill meats or vegetables. The air inside the pan is cooled
to avoid “spot” freezing and can be set to keep meats at the
National Livestock and Meat Board recommended storage
temperatures of 28° to 32°F (!2° to 0°C).
IMPORTANT: To extend freshness, wrap meats in airtight, moistureproof materials before storing. Always store meat as
recommended.
Adjusting the Control:
To change a control setting: Move the control to the right (less cold)
or to the left (colder) as desired.
To store vegetables: Set the control to VEG (all the way to the right)
to store vegetables at their optimal storage temperatures (which
need to be warmer than those for meat).
IMPORTANT: If food starts to freeze, move the control to the right
(less cold), toward the VEG setting. Remember to wait 24 hours
between adjustments. Doing so gives the temperature of the food
time to change.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Fresh fish or shellfish............................... use same day as purchased
Chicken, ground beef, variety meat (liver, etc.) ....................1-2 days
Cold cuts, steaks/roasts............................................................3-5 days
Cured meats.............................................................................7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture!sealed
crisper. Humidity Control is located on the crisper drawer. Adjust
the control to any setting between LOW and HIGH.
LOW (open) lets moist air out of the crisper for best storage of
fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic bag
or crisper. Do not wash or hull berries until they are ready
to use. Sort and keep berries in original container in crisper,
or store in a loosely closed paper bag on a refrigerator
shelf.
■ Vegetables with skins: Place in plastic bag or plastic
container and store in crisper.
HIGH (closed) keeps moist air in the crisper for best storage of
fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or
tear off bruised and discolored areas. Place in plastic bag
or plastic container and store in crisper.
Wine or Can/Bottle Rack
(on some models - Accessory)
To Remove and Replace the Wine Rack (left) or Can/Bottle
Rack (right):
1. Remove the rack by pulling it straight out from the shelf.
2. Replace the rack by sliding it in between the shelf and the wall
of the refrigerator.
Utility Bin
(on some models - Accessory)
The utility bin can be placed anywhere inside the refrigerator or
freezer. It can be used to hold various small items such as kids’
snacks, or for extra ice storage.
NOTE: For long-term storage, place eggs in a covered container or
in their original carton on an interior shelf.
FREEZER FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models. If
you are interested in purchasing one of the accessories, please call
the toll-free number on the back cover or in the “Accessories”
section.
13
Frozen Food Storage Guide
Style 3
Storage times will vary according to the quality and type of food,
the type of packaging or wrap used (should be airtight and
moisture!proof), and the storage temperature. Ice crystals inside a
sealed package are normal. This simply means that moisture in the
food and air inside the package have condensed, creating ice
crystals.
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs of food per cubic foot [907 to
1,350 g per 28 L] of freezer space). Leave enough space in the
freezer for air to circulate around packages. Be certain to leave
enough room for the door to close tightly.
For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.
Freezer Shelf
(number of shelves varies by model)
Style 1
To Remove and Replace the Shelf:
1. Lift the shelf up and off of the supports to remove it.
2. Replace the shelf by placing it in the supports. Check that the
shelf is securely in place.
To Remove and Replace the Shelf:
1. Lift the shelf up and off the supports.
2. Replace the shelf by lowering it onto the shelf supports. Be sure
that the shelf is securely in place.
Freezer Basket or Bin
(plastic bin on some models)
The freezer basket or bin can be used to store bags of frozen fruits
and vegetables that may slide off freezer shelves.
To Remove and Replace the Freezer Basket or Bin:
1. Remove the basket or bin by sliding it out to the stop. Lift the
front to slide the basket or bin out the rest of the way.
Style 2
To Remove and Replace the Shelf:
1. Slide the shelf to one side. Tilt the shelf upward to remove the
shelf from the support holes. To remove the left side from the
support holes, pull the shelf up and to the right.
2. Replace the shelf by inserting the left side of the shelf into the
support holes. Lower the right side of the shelf and insert into
support holes.
NOTE: Be sure that both sides of the shelf are positioned evenly
in the shelf support holes and the shelf is secure.
2. Replace the basket or bin by positioning it on the rails. Lift the
basket or bin front slightly while pushing it in fully past the
stops.
DOOR FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models. If
you are interested in purchasing one of the accessories, please call
the toll-free number on the back cover or in the “Accessories”
section.
Door Bins
(on some models)
To Remove and Replace the Bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports and
pushing it down until it stops.
14
Door Rails or Bins
(on some models)
The door rails or bins may be removed for easier cleaning.
Snap-On Door Rails or Bins
To Remove and Replace the Rails or Bins:
1. Remove the rails or bins by pushing in slightly on the front of
the bracket while pulling out on the inside tab. Repeat these
steps for the other end of the rail or bin.
2. Replace the rails or bins by aligning the ends of the brackets
with the buttons on the sides of the door liner. Firmly snap
bracket onto the tabs above the shelf as shown.
Drop-In Door Rails
To Remove and Replace the Rails:
1. Remove the rails by pulling straight up on each end of the rail.
2. Replace the rails by sliding the shelf rail into the slots on the
door and pushing the rail straight down until it stops.
Chilled Door Bin
(on some models)
Cool air from the freezer is directed to the door bin directly
beneath the vent.
NOTE: The dairy compartment and can rack are not chilled.
Chilled Door Bin Control:
The chilled door bin control is located on the left-hand side of the
refrigerator compartment.
Style 1:
Tilt-out Freezer Door Bin
(on some models)
To Remove and Replace the Bin:
1. Remove the bin by pulling out on the tabs behind the basket to
release it from the door liner.
2. Replace the bin by aligning the tabs with the buttons on the
sides of the door liner. Firmly snap the tabs onto the buttons as
shown.
■ Turn the control clockwise (right) to reduce the flow of cold
air to the bin and make it less cold.
■ Turn the control counterclockwise (left) to increase the flow
of cold air to the bin and make it colder.
Style 2:
A
A. Chilled door bin control
■ Slide the control to the left to reduce the flow of cold air to
the bin and make it less cold.
■ Slide the control to the right to increase the flow of cold air
to the bin and make it colder.
15
Tilt-out Fruit Bin
A
C
(on some models)
To Remove and Replace the Bin:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports and
pushing it down until it stops.
To Remove and Replace the Bin Parts:
1. Press either release button to open the tilt-out portion of the bin.
A
4. Replace the interior parts of the bin.
B
A. Strainer basket
B. Dividers
C. Strainer mat
REFRIGERATOR CARE
Cleaning
WARNING
A. Release buttons
2. To remove the tilt-out portion of the bin, press in on the curved
levers on each side of the bin. Pull up and out.
NOTES:
■ The bin cannot be removed if it is tilted out all the way. Tilt
it only part of the way before pressing the curved levers to
remove it.
■ Clean the parts as instructed in the “Cleaning” section.
A
A. Curved lever
3. Reinstall the tilt-out portion of the bin. Be sure it is properly
seated in the bottom of the bin before inserting the curved
levers into position.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both compartments about once a month to avoid
buildup of odors. Wipe up spills immediately.
To Clean Your Refrigerator:
1. Unplug refrigerator or disconnect power.
2. Remove all removable parts from inside, such as shelves,
crispers, etc.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
■ Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior and
door liners or gaskets. Do not use paper towels, scouring
pads, or other harsh cleaning tools. These can scratch or
damage materials.
■ To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs to 1 qt
[26 g to 0.95 L] of water).
4. Determine whether your refrigerator exterior is painted metal,
Ultra Satin™ (stainless look) finish, brushed aluminum or
stainless steel, and choose the appropriate cleaning method.
16
NOTE: Ultra Satin™ (stainless look) finish has a smooth,
A
uniform color with a glossy finish that resists fingerprints.
Stainless steel has a distinct grainy texture with variation in
color that is natural to steel.
Painted metal: Wash exteriors with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth. Additionally, to avoid damage to
painted metal exteriors, apply appliance wax (or auto paste
wax) with a clean, soft cloth. Do not wax plastic parts.
Brushed aluminum: Wash with a clean sponge or soft cloth and
a mild detergent in warm water. Do not use abrasive or harsh
cleaners, or cleaners designed for stainless steel. Dry thoroughly
with a soft cloth.
Ultra Satin™ (stainless look) finish: Wash with a clean sponge
or soft cloth and a mild detergent in warm water. Do not use
abrasive or harsh cleaners, or cleaners designed for stainless
steel. Dry thoroughly with a soft cloth.
Stainless steel finish: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners. Dry thoroughly with a soft cloth.
■ To keep your stainless steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested that
you use the manufacturer’s approved Stainless Steel
Cleaner and Polish. To order the cleaner, see “Accessories.”
IMPORTANT: This cleaner is for stainless steel parts only!
■ Do not allow the Stainless Steel Cleaner and Polish to come
into contact with any plastic parts such as the trim pieces,
dispenser covers or door gaskets. If unintentional contact
does occur, clean plastic part with a sponge and mild
detergent in warm water. Dry thoroughly with a soft cloth.
5. If your model has a touch screen display on the dispenser
panel, clean the screen using a soft, lint-free cloth. Mix a mild
detergent with water, then use the mixture to dampen the cloth
and gently wipe the screen.
■ To avoid unintentionally changing settings, make sure the
refrigerator is unplugged or the power is disconnected
before wiping the screen.
■ Do not over-saturate the cloth. Do not spray or wipe liquids
directly onto the screen. Do not use abrasive or harsh
cleaners such as window sprays, scouring cleansers,
flammable fluids, cleaning waxes, concentrated detergents,
nail polish remover, bleaches or cleansers containing
petroleum products. Do not use paper towels, scouring
pads, or other harsh cleaning tools. These can scratch or
damage materials.
6. There is no need for routine condenser cleaning in normal home
operating environments. If the environment is particularly
greasy or dusty, or there is significant pet traffic in the home,
the condenser should be cleaned every 2 to 3 months to ensure
maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille. See “Base Grille” graphic or “Base
Grille” section.
■ Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■ Replace the base grille when finished.
7.Plug in refrigerator or reconnect power.
Changing the Light Bulbs
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with one of the same size and shape.
■ The dispenser light requires a heavy duty 10-watt bulb.
■ All other lights require a 40-watt appliance bulb.
1. Unplug refrigerator or disconnect power.
2. Remove light shield when applicable, as explained in the
following sections.
NOTE: To clean the light shield, wash it with warm water and
liquid detergent. Rinse and dry the shield well.
3. Remove light bulb and replace with one of the same size, shape
and wattage.
4. Replace light shield when applicable, as shown.
5. Plug in refrigerator or reconnect power.
Dispenser Light (on some models)
Reach through the dispenser area to remove and replace
light bulb.
A. Dispenser light
NOTE: On some models, the dispenser lights are LEDs that cannot
be changed.
Refrigerator Control Panel Light (on some models)
Reach behind the refrigerator control panel to remove and replace
light bulb.
Crisper Lights
■ If necessary, remove the top crisper drawer for easier access to
the crisper light shield. Remove the light shield by squeezing the
top and bottom in toward the center and pulling the bottom
tabs out of the refrigerator liner, then sliding the top tabs down
and out.
■ Replace the light shield by sliding the top tabs up into the
slotted holes in the refrigerator liner, then snapping the bottom
tabs into place. If necessary, replace the top crisper drawer.
17
Upper Freezer Light (on some models)
Style 1
■ Remove light shield by grasping the top center of the shield
and pulling forward while turning it slightly to one side. If
necessary, remove top crisper drawer to gain access to the
crisper light shield.
■ Replace the light shield by inserting the tabs on one end into
the slotted holes in the refrigerator or freezer liner. Then, bend
the shield at the center to insert the tabs on the other end.
Style 2
■ Remove the light shield by squeezing the sides of the light
shield in toward the center while pulling the shield forward as
shown.
■ Replace the light shield by fitting the tabs into the slotted holes
in the freezer liner. Push in the shield until it snaps into place.
Lower Freezer Light (on some models)
Style 1 – Beneath Ice Bin
■ Remove the light shield by grasping the sides and squeezing in
toward the center. Once the side hooks of shield are free from
the freezer lining, pull down the shield.
■ Replace the light shield by squeezing the sides toward the
center and inserting the side hooks into the slotted holes. Once
the side hooks are in place, snap the front tab into the slotted
hole.
Style 2 – Behind Freezer Basket
■ Depending on your model, remove the top freezer basket or
top freezer basket shelf. Remove light shield by removing the
Phillips screw on the top of the shield. Gently rotate the shield
until the left tab can be pulled from the freezer wall.
■ Replace the light shield by inserting the left tab into the freezer
wall. Align top tab with screw hole and replace screw.
Power Interruptions
If the power will be out for 24 hours or less, keep the door or doors
closed (depending on your model) to help food stay cold and
frozen.
If the power will be out for more than 24 hours, do one of the
following:
■ Remove all frozen food and store it in a frozen food locker.
■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot
(28 L) of freezer space. This will keep the food frozen for 2 to
4days.
■ If neither a food locker nor dry ice is available, consume or can
perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially filled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If you see that food contains ice crystals, it may be
refrozen, although the quality and flavor may be affected. If the
condition of the food is poor, dispose of it.
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On
While You Are Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker:
■ Raise wire shutoff arm to OFF (up) position or move the
switch to the OFF (right) setting.
■ Shut off water supply to the ice maker.
3. Empty the ice bin.
If You Choose to Turn the Refrigerator Off Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
3. Depending on the model, turn the Temperature Control or
Refrigerator Control to OFF. See “Using the Control(s).”
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, raise the wire shutoff arm
to the OFF (up) position or move the switch to the OFF
(right) setting.
18
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Temperature Control or
Refrigerator Control to OFF. See “Using the Control(s).”
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7.Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
TROUBLESHOOTING
Try the solutions suggested here first before calling for assistance.
Refrigerator Operation
8. Depending on the model, raise the front of the refrigerator so it
rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See “Adjust the Doors.”
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is working.
■ Household fuse blown or circuit breaker tripped? Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
■ Are controls on? Make sure the refrigerator controls are on. See
“Using the Controls.”
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will
not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The refrigerator may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.
■ Buzzing - heard when the water valve opens to fill the ice
maker
■ Clicking/Snapping - valves opening or closing
■ Pulsating - fans/compressor adjusting to optimize performance
■ Rattling - flow of refrigerant, water line, or from items placed
on top of the refrigerator
■ Sizzling/Gurgling - water dripping on the heater during defrost
cycle
■ Popping - contraction/expansion of inside walls, especially
during initial cool-down
■ Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
■ Creaking/Cracking - occurs as ice is being ejected from the ice
maker mold.
The doors will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
19
The doors are difficult to open
■ Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■ Are the gaskets dirty or sticky? Clean gaskets with mild soap
and warm water.
The refrigerator rocks and is not stable
■ What do I do if the refrigerator rocks and is not stable?
To stabilize the refrigerator, remove the base grille and lower
the leveling feet until they touch the floor. See the “Door
Removal” instructions, either in the User Instructions or the
separate instruction sheet provided with your refrigerator.
The lights do not work
■ Is a light bulb loose in the socket or burned out? See
“Changing the Light Bulbs.”
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water supply
and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■ New installation? Wait 24 hours after ice maker installation for
ice production to begin. Wait 72 hours for full ice production.
■ Large amount of ice recently removed? Allow 24 hours for ice
maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil. (This
does not apply to models with the ice maker mounted at the
top of the freezer door.)
■ Reverse osmosis water filtration system connected to your cold
water supply? This can decrease water pressure. See “Water
Supply Requirements.”
The ice cubes are hollow or small
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■ Door(s) opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
■ Large load of food added? Allow several hours for refrigerator
to return to normal temperature.
■ Controls set correctly for the surrounding conditions? Adjust the
controls a setting colder. Check temperature in 24 hours. See
“Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal. Clean with a dry cloth.
■ Humid room? Contributes to moisture buildup.
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Reverse osmosis water filtration system connected to your cold
water supply? This can decrease water pressure. See “Water
Supply Requirements.”
■ Questions remain regarding water pressure? Call a licensed,
qualified plumber.
Off-taste, odor or gray color in the ice
■ New plumbing connections? New plumbing connections can
■ Odor transfer from food? Use airtight, moisture-proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water filter
may need to be installed to remove the minerals.
ACCESSORIES
Replacement Parts
To order stainless steel cleaner, please call 1-800-4-MY-HOME®
and ask for the appropriate part number listed below, or contact
your authorized Kenmore dealer.
20
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
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