Kenmore 106.4116 Series Use & Care Manual
Use & Care Guide
Manual de uso y cuidado
Guide d’utilisation et d’entretien
English / Español / Français
Models/Modelos/Modèles: 106.4116*
Kenmore Elite®
Counter Depth
Side by Side Refrigerator
Refrigerador de dos puertas
con profundidad para armario
Réfrigérateur côte à côte
à profondeur de comptoir
* = color number, número de color, le numéro de la couleur
P/N W10508671A
Sears Brands Management Corporation
Hoffman Estates, IL, U.S.A. 60179
www.kenmore.com
www.sears.com
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
www.sears.ca
TABLE OF CONTENTS
PROTECTION AGREEMENTS ...................................................2
WARRANTY .............................................................................3
REFRIGERATOR SAFETY ......................................................... 4
Proper Disposal of Your Old Refrigerator....................................5
REFRIGERATOR USE ................................................................5
Install CleanFlow™ Air Filters .........................................................5
Install CrisperKeeper™ Produce Preserver...................................6
Ensuring Proper Air Circulation.......................................................8
Using the Controls .............................................................................8
Water and Ice Dispensers ...............................................................9
Water Filtration System ................................................................. 12
Ice Maker and Storage Bin............................................................ 13
REFRIGERATOR FEATURES.................................................... 14
Refrigerator Door Bins ....................................................................14
Bottle/Can Rack ..............................................................................14
Refrigerator Shelves........................................................................ 15
Wine Rack ........................................................................................ 15
Deli Drawer....................................................................................... 15
Convertible Vegetable/Meat Drawer, Crisper and Covers.... 15
Convertible Vegetable/Meat Drawer Temperature Control...15
Crisper Humidity Control ............................................................... 16
Utility Bin........................................................................................... 16
FREEZER FEATURES................................................................16
Freezer Door Bins ............................................................................ 16
Freezer Shelf .................................................................................... 16
Freezer Bin........................................................................................ 17
REFRIGERATOR CARE ........................................................... 17
Cleaning............................................................................................ 17
Lights.................................................................................................. 18
Power Interruptions ......................................................................... 18
Vacation and Moving Care .......................................................... 18
PROBLEM SOLVER..................................................................19
ACCESSORIES........................................................................24
WATER FILTER CERTIFICATIONS ..........................................24
PERFORMANCE DATA SHEET ............................................... 25
SERVICE NUMBERS .............................................BACK COVER
ÍNDICE...................................................................................26
TABLE DES MATIÈRES............................................................ 53
PROTECTION AGREEMENTS
Master Protection Agreements
Congratulations on making a smart purchase.
Kenmore
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
✔Parts and labor needed to help keep products operating
✔Expert service by a force of more than 10,000 authorized
✔Unlimited service calls and nationwide service, as often as
®
product is designed and manufactured for years of
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
Sears service technicians, which means someone you can
trust will be working on your product.
you want us, whenever you want us.
You r n ew
✔“No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within twelve
months.
✔Product replacement if your covered product can’t be fixed.
✔Annual Preventive Maintenance Check at your request – no
extra charge.
✔Fast help by phone – we call it Rapid Resolution – phone
support from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
✔Power surge protection against electrical damage due to
power fluctuations.
✔$250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
✔Rental reimbursement if repair of your covered product takes
longer than promised.
✔10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
2
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after
the product warranty period expires. Purchase your Master
Protection Agreement today!
KENMORE ELITE® LIMITED WARRANTY
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 18008276655.
*Coverage in Canada varies on some items. For full details call
Sears Canada at 18003616665.
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 18004MYHOME
®
.
When installed, operated and maintained according to all
instructions supplied with the product, if any non-consumable
part of this appliance other than the sealed refrigerant system
fails due to a defect in material and workmanship within one
year from the date of purchase, call 18004MYHOME
®
to
arrange for free repair. This coverage applies for only 90 days
from the date of purchase if this appliance is ever used for other
than private family purposes.
If the sealed refrigerant system is defective within five years
from the purchase date, call 18004MYHOME
®
to arrange
for free repair. This coverage applies for only one year from the
date of purchase if this appliance is ever used for other than
private family purposes.
This warranty covers only defects in material and
workmanship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, incandescent light
bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to the all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for
a particular purpose, are limited to one year or the shortest
period allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not
allow the exclusion or limitation of incidental or consequential
damages, or limitation on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may
not apply to you.
This warranty applies only while this appliance is used in the
United States or Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears Brands Management Corporation
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2C3
PRODUCT RECORD
Record your complete model number, serial number, and
purchase date. You can find this information on the model and
serial number label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning
your appliance.
Model number __ __ __. __________________________________
Serial number ___________________________________________
Purchase date___________________________________________
Save these instructions and your sales receipt for future
reference.
3
REFRIGERATOR SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove doors from your old refrigerator.
■ Use nonflammable cleaner.
■ Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■ Use two or more people to move and install refrigerator.
■ Disconnect power before installing ice maker (on ice maker
kit ready models only).
■ Use a sturdy glass when dispensing ice (on some models).
■ Do not hit the refrigerator glass doors (on some models).
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
4
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are
still dangerous, even if they will sit for “just a few days.” If you
are getting rid of your old refrigerator, please follow these
instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
Installing the Air Filters (on some models)
The filters should be installed in two separate locations.
Location 1:
Install one of the filters behind the vented door, which is located
(depending on your model) along either the rear or left interior
wall near the top of the refrigerator compartment.
1. Remove the air filter from its packaging.
2. Lift open the vented door.
3. Snap the filter into place.
REFRIGERATOR USE
Install CleanFlow™ Air Filters
(on some models)
On some models, your refrigerator's accessory packet includes
two air filters, which must be installed prior to use. On some
models, the air filters are already installed at the factory.
4. Close the vented door.
Location 2:
Install the other filter in the filter housing assembly, which is
located along an interior side wall of the crisper and/or
convertible drawer.
NOTE: There are two housing assemblies. Use one for one of the
CleanFlow™ Air Filters, and use the other for the
CrisperKeeper™ Produce Preserver pouches. Do not install
Air Filters and Produce Preserver pouches in the same housing
assembly. See “Install CrisperKeeper™ Produce Preserver” for
additional information.
The air filter reduces the buildup of odors. This helps to maintain
a cleaner environment inside the refrigerator.
5
1. Remove the air filter from its packaging.
MONTHS
REPLACE
2. Lift up on the housing in order to remove it from its mounting
tab along the wall.
3. Snap the filter into place on the rear of the housing.
4. Place the housing back on the mounting tab along the wall.
Installing the Filter Status Indicators (on some models)
Each filter comes with a status indicator, which should be
activated and installed at the same time the air filter is installed.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order a replacement air filter, see “Accessories.”
1. Remove the old air filter by squeezing in on the side tabs.
2. Remove the old status indicator.
3. Install the new air filter and status indicator using the
instructions in the previous sections.
Install CrisperKeeper™ Produce Preserver
(on some models)
On some models, your refrigerator's accessory packet includes
a Produce Preserver, which should be installed prior to use. On
some models, the Produce Preserver is already installed at the
factory.
The Produce Preserver absorbs ethylene, allowing the ripening
process of many produce items to slow down. As a result, certain
produce items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to high amounts of ethylene.
Location 1:
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator,
until the bubble pops to activate the indicator.
3. Lift open the vented air filter door. There are notches behind
the door. Slide the indicator down into the notches, facing
outward.
NOTE: The indicator will not easily slide into the notches if
the rear bubble has not been popped.
4. Close the air filter door, and check that the indicator is
visible through the rectangular hole in the door.
Location 2:
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator,
until the bubble pops to activate the indicator.
3. Slide open the cap on the housing assembly.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s rear
bubble has not been popped.
Sensitivity to
Ethylene
Ethylene
Production
Apples High Very High
Asparagus Med. Very Low
Berries Low Low
Broccoli High Very Low
Cantaloupe Med. High
Carrots Low Very Low
Citrus Fruit Med. Very Low
Grapes Low Very Low
Lettuce High Very Low
Pears High Very High
Spinach High Very Low
6
Installing the Produce Preserver (on some models)
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
CAUTION
IR
R
IT
A
N
T
Read cautions on back.
ATTENTION
IR
R
ITA
N
T
Lisez des prudences sur le revers.
MONTHS
REPLACE
Installing the Status Indicator (on some models)
The Produce Preserver comes with a status indicator, which
should be activated and installed at the same time the pouch is
installed.
For best performance, always use two Produce Preserver
pouches. Both pouches should be installed in the same housing
assembly, which is located along an interior side wall of the
crisper and/or convertible drawer.
NOTE: There are two housing assemblies. Use one for the
CrisperKeeper™ Produce Preserver pouches, and use the other
for one of the CleanFlow™ Air Filters. Do not install Produce
Preserver pouches and Air Filters in the same housing assembly.
See “Install CleanFlow™ Air Filters” for additional information.
1. Remove the Produce Preserver pouches from their
packaging.
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator,
until the bubble pops to activate the indicator.
3. Slide open the cap on the Produce Preserver housing.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s rear
bubble has not been popped.
Replacing the Produce Preserver (on some models)
The disposable pouches should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order replacements, see “Accessories.”
1. Remove the old pouches from the Produce Preserver
housing.
2. Remove the old status indicator.
3. Install the new pouches and status indicator using the
instructions in the previous sections.
2. Lift up on the housing in order to remove it from its mounting
3. Open the housing by pulling up and out on the back of the
4. Place both pouches inside the housing, then snap the housing
5. Place the housing back on the mounting tab along the wall.
tab along the wall.
top of the housing.
back together.
7
Ensuring Proper Air Circulation
In order to ensure proper temperatures, you need to permit air
to flow between the two sections. Cold air enters the bottom of
the freezer section and moves up. It then enters the refrigerator
section through the top vent. (On Style 2 models, this air is also
evenly distributed throughout the refrigerator compartment
through six vents on the back wall.) Air then returns to the
freezer as shown.
Style 1 Style 2
Do not block any of these vents with food such as soda, cereal,
bread, etc. If the vents are blocked, airflow will be obstructed
and temperature and moisture problems may occur.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
Adjusting the Controls
For your convenience, your refrigerator and freezer controls are
preset at the factory. When you first install your refrigerator,
make sure that the controls are still set to the “mid-settings.” The
factory recommended set points are 37°F (3°C) for the
refrigerator and 0°F (18°C) for the freezer.
IMPORTANT:
■ Wait 24 hours before you put food into the refrigerator. If
you add food before the refrigerator has cooled completely,
your food may spoil.
NOTE: Adjusting the set points to a colder than
recommended setting will not cool the compartments any
faster.
■ If the temperature is too warm or too cold in the
refrigerator or freezer, first check the air vents to be sure
they are not blocked before adjusting the controls.
■ The preset settings should be correct for normal household
usage. The controls are set correctly when milk or juice is as
cold as you like and when ice cream is firm.
■ Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
To view and adjust the set points, press and hold the
TEMPERATURE button for 3 seconds. When adjust mode is
activated, adjusting information will appear on the display
screen.
Using the Controls
The refrigerator and freezer controls are located on the
dispenser panel.
IMPORTANT: The display screen on the dispenser control panel
will turn off automatically and enter “sleep” mode when the
control buttons and dispenser pad have not been used for
2 minutes or more. While in “sleep” mode, the first press of a
control button will only reactivate the display screen, without
changing any settings.
■ Touch any control button on the dispenser panel to activate
the display screen. The home screen will appear as shown.
NOTE: To view Celsius temperatures, press the MEASURED FILL
button when adjust mode is activated. To return the display
setting to Fahrenheit, press MEASURED FILL again.
■ When adjust mode is activated, the display screen shows
the refrigerator set point and “REFRIGERATOR” appears.
■ Press SETTINGS to raise the set point, or press
TEMPERATURE to lower the set point.
■ When you have finished viewing (and adjusting if desired)
the refrigerator set point, press ACCENT LIGHT to change
the display to show the freezer set point. When the zone has
been changed, “FREEZER” appears on the display screen.
■ Press SETTINGS to raise the set point, or press
TEMPERATURE to lower the set point.
8
■ When you have finished viewing (and adjusting if desired)
both the refrigerator and freezer set points, press LOCK to
save the settings.
NOTE: To exit without saving changes, press WATER/ICE at
any time while in adjust mode, or allow about 60 seconds of
inactivity and adjust mode will turn off automatically.
When adjusting temperature set points, use the following chart
as a guide.
CONDITION: TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too cold REFRIGERATOR Setting
1° higher
REFRIGERATOR too warm REFRIGERATOR Setting
1° lower
FREEZER too cold FREEZER Setting
1° higher
FREEZER too warm /
Too little ice
FREEZER Setting
1° lower
■ To manually turn off the feature, press SETTINGS then
TEMPERATURE again, or adjust the freezer temperature set
point. The Accelerated Ice icon will disappear when the
feature is off.
NOTE: If increased ice production is desired at all times,
change the freezer set point to a lower setting. Setting the
freezer to a colder temperature may make some foods, such as
ice cream, harder.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the
refrigerator or freezer door is open for 5 minutes and the
product cooling is turned on. The alarm will repeat every
2 minutes. Close both doors to turn it off. The feature then resets
and will reactivate when either door is left open again for
5minutes.
NOTE: To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, press any
button on the control panel. The alarm sound will be temporarily
turned off, but the Door Ajar icon will still be displayed on the
dispenser control panel.
The set point range for the refrigerator is 33°F to 45°F (0°C to
7°C). The set point range for the freezer is 5°F to 5°F (21°C to
15°C).
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
■ To turn cooling off, press and hold the LOCK and
MEASURED FILL buttons at the same time for 3 seconds.
IMPORTANT: To avoid unintentionally locking the dispenser
or changing other settings, be sure to press both buttons at
exactly the same time.
When cooling is off, “COOLING OFF” will appear on the
display screen.
■ Press and hold LOCK and MEASURED FILL for 3 seconds
again to turn cooling back on.
Additional Features
Accelerated Ice Production
The Accelerated Ice feature assists with temporary periods of
heavy ice usage by increasing ice production.
IMPORTANT: This feature only works if the ice maker is turned
on. See “Ice Maker and Storage Bin.”
■ To turn on the feature, press SETTINGS then TEMPERATURE.
When the feature is on, the Accelerated Ice icon will
appear on the dispenser display screen.
Disabling Sounds
■ To turn off all dispenser and control sounds, press and hold
WATER/ICE and MEASURED FILL at the same time for
3seconds.
IMPORTANT: To avoid unintentionally changing other
settings, be sure to press both buttons at exactly the same
time.
■ To turn all sounds back on, press and hold WATER/ICE and
MEASURED FILL at the same time for 3 seconds again.
Water and Ice Dispensers
NOTES:
■ The dispensing system will not operate when either door
(refrigerator or freezer) is open.
■ Allow 24 hours for the refrigerator to cool down and chill
water.
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced. Wait 72 hours for full
ice production.
■ The display screen on the dispenser control panel will turn
off automatically and enter “sleep” mode when the control
buttons and dispenser pad have not been used for 2 minutes
or more. While in “sleep” mode, the first press of a control
button will only reactivate the display screen, without
changing any settings.
The Accelerated Ice setting will remain on for a minimum of
90 minutes unless manually turned off.
9
Flush the Water System
A
Air in the water dispensing system can cause the water
dispenser to drip. After connecting the refrigerator to a water
source or replacing the water filter, flush the water system.
Flushing the water dispensing system forces air from the water
line and filter, and prepares the water filter for use.
NOTE: As air is cleared from the system, water may spurt out of
the dispenser.
1. Using a sturdy container, depress and hold the water
dispenser pad for 5 seconds, then release it for 5 seconds.
2. Repeat Step 1 until water begins to flow.
3. Once water begins to flow, continue depressing and
releasing the dispenser pad (5 seconds on, 5 seconds off)
until a total of 3 gal. (12 L) has been dispensed.
Additional flushing may be required in some households.
Dispensing Options
Your dispenser can dispense water and ice in two ways.
■ The DISPENSE WATER button, located below the dispenser
control panel’s display screen, dispenses only water.
■ The dispenser pad is the pad located along the rear wall of
the dispenser cavity. When pressed, it dispenses either water
or ice, depending on the chosen setting.
To dispense both water and ice at the same time, select the
desired type of ice and dispense it using the dispenser pad, then
press the DISPENSE WATER button while still dispensing ice.
Calibrate Measured Fill
Household water pressure may affect the accuracy of the
Measured Fill feature. For optimum performance of your water
dispenser, you must first calibrate Measured Fill.
IMPORTANT: Flush the water system before calibrating
Measured Fill.
1. Place a sturdy measuring cup (1 cup [237 mL] size) on the
dispenser tray, centered in front of the water dispenser pad.
NOTE: Depending on your model, a measuring cup may be
provided.
2. Press and hold the SETTINGS and LOCK buttons at the
same time for 3 seconds. The words “Back” and “1 Cup” will
appear on the display screen. Also, “CALIBRATION” will
illuminate and remain lit while the Measured Fill feature is
being calibrated.
NOTE: You may press the WATER/ICE button under the
word “Back” at any time to exit calibration mode. The
display screen's “CALIBRATION” text will turn off.
3. Using your hand (not the measuring cup), press and release
the water dispenser pad in order to dispense water to the
1 cup fill line.
NOTE: If overfilling or spilling occurs, discard the water and
press “Back” to restart the calibration process.
4. When 1 cup of water has been correctly dispensed into the
measuring cup, press the MEASURED FILL button under the
word “Confirm” to confirm the calibration.
When Measured Fill calibration has been confirmed, the display
will return to the home screen.
The Water Dispenser
IMPORTANT:
■ Dispense at least 1 qt (1 L) of water every week to maintain a
fresh supply.
■ If the flow of water from the dispenser decreases, it could be
caused by low water pressure.
■ With the water filter removed, dispense 1 cup (237 mL)
of water. If 1 cup of water is dispensed in 8 seconds or
less, the water pressure to the refrigerator meets the
minimum requirement.
■ If it takes longer than 8 seconds to dispense 1 cup of
water, the water pressure to the refrigerator is lower
than recommended. See “Water Supply Requirements”
or “Problem Solver” for suggestions.
To Dispense Water (Standard):
NOTE: While dispensing water and for 3 seconds after
dispensing has stopped, the digital display will show how much
water has been dispensed. The default unit is ounces. To switch
to cups or liters, press the SETTINGS button, then press
MEASURED FILL to toggle through the available units.
Option 1:
1. Place a sturdy glass below the dispenser opening.
2. To dispense water, press the DISPENSE WATER button. Hold
the glass close to the water dispenser spout to ensure that
the water dispenses into the glass.
10
A. Water dispenser spout
3. To stop dispensing, press the DISPENSE WATER button a
A
A
second time.
Option 2:
1. Press the WATER/ICE button until “Water” is selected.
2. Press a sturdy glass against the dispenser pad. Hold the
glass close to the water dispenser spout to ensure that the
water dispenses into the glass.
A. Water dispenser spout
3. Remove the glass to stop dispensing.
To Dispense Water (Measured Fill):
Measured Fill allows you to dispense a specified amount of
water with the touch of a few buttons.
NOTE: The amount of water you select will be dispensed. Be
sure that the container is empty and can hold the entire volume.
If ice is in the container, you may need to adjust your selection.
IMPORTANT: Low water pressure may affect the accuracy of
this feature.
1. Press MEASURED FILL to turn the feature on. When the
feature is on, the Measured Fill screen appears on the
display.
2. You can dispense water by the ounce, cup, or liter. The
default unit is ounces. To switch to cups or liters while the
Measured Fill feature is already on, press the MEASURED
FILL button to toggle through the available units.
Default, minimum, and maximum volumes are listed below.
Units Default Minimum Maximum
Ounces 8 1 128
Cups 1 ¹/₄ 16
Liters 0.25 0.05 4.00
3. Press the SETTINGS and TEMPERATURE buttons to adjust
the volume as desired. The SETTINGS button increases the
volume, and the TEMPERATURE button lowers the volume.
NOTES:
■ When increasing or decreasing the volume of water, the
control may stop responding if an adjustment button is
held for approximately 10 seconds or longer. Release the
button for approximately 2 seconds, then continue
making adjustments.
■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL]
per cup) are not the same size as a measuring cup (8 oz
[237 mL]). You may need to adjust the volume to avoid
unintentionally overfilling coffee cups.
4. You can save one “favorite” volume for repeated use. Adjust
the settings until the desired volume is displayed, then press
LOCK to save the volume. In future Measured Fill use, press
LOCK to access the saved volume setting.
NOTE: You can only save one “favorite.” Saving a new
volume will overwrite the previously-saved “favorite.”
5. To dispense water, press a sturdy glass against the dispenser
pad OR place the glass below the dispenser opening and
press either the DISPENSE WATER button or the ACCENT
LIGHT button. Hold the glass close to the water dispenser
spout to ensure that the water dispenses into the glass.
Press WATER/ICE to manually turn off the Measured Fill
feature.
NOTE: The dispenser will automatically turn off Measured
Fill after 1 minute of inactivity. When Measured Fill is turned
off, any changes you have made will be lost and all defaults
will be restored.
A. Water dispenser spout
NOTE: While dispensing water, the digital display will count
down how much water remains to be dispensed, according
to the volume you selected. The flow of water will
automatically stop once the desired volume has been
dispensed.
6. To stop dispensing before the selected volume has been
dispensed, remove the glass from the dispenser pad OR
press either the DISPENSE WATER button or the ACCENT
LIGHT button a second time.
11
NOTE: If you stop dispensing before the desired volume has
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
A
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
been dispensed, the digital display will continue to show
how much water remains to be dispensed. The display will
turn off after 1 minute of inactivity.
The Ice Dispenser
Ice dispenses from the ice maker storage bin in the freezer when
the dispenser pad is pressed. To turn off the ice maker, see “Ice
Maker and Storage Bin.”
Your ice maker can produce both crushed and cubed ice. Before
dispensing ice, select which type of ice you prefer by pressing
the WATER/ICE button.
The display screen indicates which type of ice is selected.
CRUSHED CUBED
For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay when dispensing crushed ice. Noise
from the ice crusher is normal, and pieces of ice may vary in
size. When changing from crushed to cubed, a few ounces of
crushed ice will be dispensed along with the first cubes.
To Dispense Ice:
1. Make sure the desired type of ice is selected. To switch
between cubed and crushed, press WATER/ICE.
NOTE: To dispense both water and ice at the same time,
press the DISPENSE WATER button while using the dispenser
pad to dispense ice.
3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds
after removing the glass from the pad. The dispenser may
continue to make noise for a few seconds after dispensing.
The Dispenser Light
The dispenser has two separate lights: a white dispenser light
and a blue dispenser pad light.
The white dispenser light automatically turns on when you use
the dispenser, then turns off when dispensing stops.
The blue dispenser pad light can be manually turned on or off.
■ Press the ACCENT LIGHT button to turn the dispenser
pad light on. The display screen indicates when the light
is on.
■ Press ACCENT LIGHT a second time to turn the dispenser
pad light off.
The dispenser lights are LEDs that cannot be changed. If it
appears that your dispenser lights are not working, see “Problem
Solver” for more information.
2. Press a sturdy glass against the dispenser pad. Hold the
glass close to the ice guide to ensure that the ice dispenses
into the glass.
A. Ice guide
The Dispenser Lock
The dispenser can be turned off for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the
refrigerator, to the ice maker, or to the dispenser light. It simply
deactivates the controls and dispenser pad. To turn off the ice
maker, see “Ice Maker and Storage Bin.”
■ Press and hold LOCK for 3 seconds to lock the dispenser.
■ Press and hold LOCK a second time to unlock the dispenser.
The display screen indicates when the dispenser is locked.
Water Filtration System
IMPORTANT: You do not need to apply a lot of pressure to
the pad in order to activate the ice dispenser. Pressing hard
will not make the ice dispense faster or in greater quantities.
12
Water Filter Status Light
The water filter status light will help you know when to change
your water filter.
■ When the dispenser control panel’s water filter status
display changes to “ORDER,” this tells you that it is almost
time to change the water filter cartridge.
■ Replace the water filter cartridge when the water filter
status display changes to “REPLACE.”
NOTE: If water flow to your water dispenser or ice maker
decreases noticeably, change the filter sooner. The filter
should be replaced at least every 6 months, depending on
your water quality and usage.
You can check the remaining life of your water filter at any time.
■ Press SETTINGS, then press SETTINGS again. The display
screen will show how many more gallons of water the filter
can effectively filter. Press WATER/ICE to exit the filter
status screen.
NOTE: A new filter's “Gallons Remaining” display is 200.
The “ORDER” status begins at 40 gal. (151 L) remaining, and
the “REPLACE” status activates when the filter has 0 gal.
remaining.
Resetting the Filter Status
■ After changing the water filter, reset the status light. Press
and hold TEMPERATURE and SETTINGS at the same time
for 3 seconds.
IMPORTANT: To avoid unintentionally changing other
settings, be sure to press both buttons at exactly the same
time.
When the system is reset, the “ORDER” and “REPLACE”
icons will disappear from the display screen.
NOTE: When the status displays “REPLACE,” you can
temporarily reset the status icon manually, without changing the
water filter. Press and hold the ACCENT LIGHT and
TEMPERATURE buttons at the same time for 3 seconds. The
“REPLACE” display will be turned off for 14 days. When it turns
back on, you can manually reset it again if desired.
3. When the door is completely open, pull the filter straight
out.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
4. Take the new filter out of its packaging and remove the
covers from the O-rings. Be sure the O-rings are still in place
after the covers are removed.
5. With the arrow pointing up, align the new filter with the
filter housing and slide it into place. The filter cover door will
automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the
filter into place. You may need to press hard.
7. Flush the water system. See “Water and Ice Dispensers.”
Ice Maker and Storage Bin
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The quality of your ice will be only as good as the quality of
the water supplied to your ice maker. Avoid connecting the
ice maker to a softened water supply. Water softener
chemicals (such as salt) can damage parts of the ice maker
and lead to poor quality ice. If a softened water supply
cannot be avoided, make sure the water softener is
operating properly and is well maintained.
■ Do not use anything sharp to break up the ice in the storage
bin. This can cause damage to the ice container and the
dispenser mechanism.
■ Do not store anything on top of or in the ice maker or
storage bin.
Turning the Ice Maker On/Off
The On/Off switch can only be accessed when the ice storage
bin has been removed. The switch is located on the freezer door,
on the left side of the wall that surrounds the ice storage bin.
See the following section for bin removal instructions.
Changing the Water Filter
1. Locate the water filter in the top-right corner of the
refrigerator compartment.
2. Lift open the filter cover door. The filter will be released and
then be ejected as the door is opened.
■ To turn on the ice maker, slide the control to the ON (left)
position.
■ To manually turn off the ice maker, slide the control to the
OFF (right) position.
NOTE: The ice maker has an automatic shutoff to keep the
storage bin from overfilling during normal operation. The ice
maker sensors will automatically stop ice production, but the
control will remain in the ON (left) position.
13
Removing and Replacing the Ice Storage Bin
A
B
A
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
1. Press down the release lever and tilt the bucket outward. Use
both hands to hold the base of the storage bin, then lift it up
and out.
A. Release lever
NOTE: It is not necessary to turn the ice maker control to the
OFF (right) position when removing the storage bin. The
sensor cover (“flipper door”), located on the right wall of the
freezer door, stops the ice maker from producing ice if the
door is open or the storage bin is removed.
REFRIGERATOR FEATURES
Your model may have some or all of these features. Features
that can be purchased separately as product accessories are
labeled with the word “Accessory.” Not all accessories will fit all
models. If you are interested in purchasing one of the
accessories, please call the toll-free number on the back cover
or in the “Accessories” section.
Refrigerator Door Bins
(on some models)
To Remove and Replace the Bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports
and pushing it down until it stops.
A. On/Off switch
B. Sensor cover
2. Replace the bin by sliding it onto the door, then tilting it
back into an upright position. The release lever will click
when the bin is securely in place.
14
Bottle/Can Rack
(on some models)
To Remove and Replace the Bottle/Can Rack:
1. Remove the bottle/can rack by lifting it and pulling it
straight out.
2. Replace the bottle/can rack by sliding it in above the
desired supports and pushing it down until it stops.
Refrigerator Shelves
(number of shelves varies by model)
Store similar foods together and adjust the shelves to fit
different heights. This reduces the time the refrigerator door is
open and saves energy.
To Remove and Replace a Shelf:
1. Pull the shelf forward to the stop. Tilt the front of the shelf up
and lift it slightly as you pull the shelf from the frame.
2. Replace the shelf by guiding it back into the slots on the
frame and pushing the shelf in past the stop.
Wine Rack
(on some models)
The wine rack can be placed on any set of refrigerator shelf
supports, either with (as shown below) or without a shelf on the
same supports.
Convertible Vegetable/Meat Drawer,
Crisper and Covers
(on some models)
Crisper and Convertible Vegetable/Meat Drawers
To Remove and Replace Drawers:
1. Slide crisper or meat drawer straight out to the stop. Lift the
front of drawer with one hand while supporting the bottom
of drawer with the other hand and slide the drawer out the
rest of the way.
2. Replace the crisper or meat drawer by sliding it back in fully
past the drawer stop.
Crisper and Convertible Vegetable/Meat Drawer Covers
To Remove and Replace Covers:
1. Remove the crisper and meat drawer. Press up in center of
crisper glass insert until it rises above the plastic frame.
Holding the crisper glass firmly, slowly slide the glass insert
forward to remove. Lift crisper cover frame and remove.
Repeat steps to remove the meat drawer cover.
NOTE: If the wine rack is sharing a set of supports with a shelf,
you must first remove the shelf in order to remove the wine rack.
Deli Drawer
(on some models)
The deli drawer stores raisins, nuts, spreads, and other small
items at normal refrigerator temperatures.
To Remove and Replace the Deli Drawer:
1. Remove the deli drawer by sliding it straight out to the stop.
Lift the front and slide the drawer out the rest of the way.
2. Replace the deli drawer by sliding it back past the stop.
2. Replace back of meat drawer cover frame into supports or
slides on side walls of the refrigerator and lower or slide the
front of the cover frame into place. Slide rear of glass insert
into cover frame and lower front into place. Repeat steps to
replace the crisper cover.
Convertible Vegetable/Meat Drawer
Temperature Control
(on some models)
The convertible vegetable/meat drawer can be adjusted to
properly chill meats or vegetables. The air inside the pan is
cooled to avoid “spot” freezing and can be set to keep meats at
the National Livestock and Meat Board recommended storage
temperatures of 28° to 32°F (2° to 0°C).
IMPORTANT: To extend freshness, wrap meats in airtight,
moisture-proof materials before storing. Always store meat as
recommended.
Adjusting the Control:
■ Move the control to the right (less cold) or to the left (colder)
as desired.
To store vegetables: Set the control to VEGETABLES (all the
way to the right) to store vegetables at their optimal storage
temperatures (which need to be warmer than those for
meat).
15
IMPORTANT: If food starts to freeze, move the control to the
right (less cold), toward the VEGETABLES setting. Remember to
wait 24 hours between adjustments. Doing so gives the
temperature of the food time to change.
FREEZER FEATURES
Your model may have some or all of these features.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight
and moisture-proof. Rewrap if necessary. See the following
chart for storage times. When storing meat longer than the
times given, freeze the meat.
Fresh fish or shellfish..........................use same day as purchased
Chicken, ground beef, variety meat (liver, etc.) ..............12days
Cold cuts, steaks/roasts ..................................................... 35days
Cured meats....................................................................... 710 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisturesealed
crisper. Adjust the control to any setting between FRUIT [-] and
VEGETABLES [+].
FRUIT [-] (open) lets moist air out of the crisper for best storage
of fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic
bag or crisper. Do not wash or hull berries until they are
ready to use. Sort and keep berries in original container
in crisper, or store in a loosely closed paper bag on a
refrigerator shelf.
■ Vegetables with skins: Place in plastic bag or plastic
container and store in crisper.
VEGETABLES [+] (closed) keeps moist air in the crisper for best
storage of fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or
tear off bruised and discolored areas. Place in plastic
bag or plastic container and store in crisper.
Utility Bin
(on some models - Accessory)
The utility bin can be placed anywhere inside the refrigerator or
freezer. It can be used to hold various small items such as kids’
snacks, or for extra ice storage.
NOTE: For long-term storage, place eggs in a covered container
or in their original carton on an interior shelf.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of
food, the type of packaging or wrap used (should be airtight
and moistureproof), and the storage temperature. Ice crystals
inside a sealed package are normal. This simply means that
moisture in the food and air inside the package have
condensed, creating ice crystals.
Put no more unfrozen food into the freezer than will freeze
within 24 hours (no more than 2 to 3 lbs of food per cubic foot
[907 to 1,350 g per 28 L] of freezer space). Leave enough space
in the freezer for air to circulate around packages. Be certain to
leave enough room for the door to close tightly.
For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.
Freezer Door Bins
(on some models)
To Remove and Replace the Bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports
and pushing it down until it stops.
Freezer Shelf
(number of shelves varies by model)
To Remove and Replace a Shelf:
1. Pull the shelf forward to the stop. Tilt the front of the shelf up
and lift it slightly as you pull the shelf from the frame.
2. Replace the shelf by guiding it back into the slots on the
frame and pushing the shelf in past the stop.
16
Freezer Bin
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
(on some models)
The freezer bin can be used to store bags of frozen fruits and
vegetables that may slide off freezer shelves.
To Remove and Replace the Freezer Bin:
1. Remove the bin by sliding it out to the stop. Lift the front to
slide the bin out the rest of the way.
2. Replace the bin by positioning it on the rails. Lift the bin
front slightly while pushing it in fully past the stops.
REFRIGERATOR CARE
Cleaning
Both the refrigerator and freezer sections defrost automatically.
However, clean both compartments about once a month to
avoid buildup of odors. Wipe up spills immediately.
To Clean Your Refrigerator:
1. Unplug refrigerator or disconnect power.
2. Remove all removable parts from inside, such as shelves,
crispers, etc.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
■ Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.
■ To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs to 1 qt
[26 g to 0.95 L] of water).
4. Determine whether your refrigerator exterior is painted
metal, Ultra Satin™ (stainless look) finish, brushed aluminum
or stainless steel, and choose the appropriate cleaning
method.
NOTE: Ultra Satin™ (stainless look) finish has a smooth,
uniform color with a glossy finish that resists fingerprints.
Stainless steel has a distinct grainy texture with variation in
color that is natural to steel.
Painted metal: Wash exteriors with a clean sponge or soft
cloth and a mild detergent in warm water. Do not use
abrasive or harsh cleaners, or cleaners designed for stainless
steel. Dry thoroughly with a soft cloth. Additionally, to avoid
damage to painted metal exteriors, apply appliance wax
(or auto paste wax) with a clean, soft cloth. Do not wax
plastic parts.
Brushed aluminum: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth.
Ultra Satin™ (stainless look) finish: Wash with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners, or cleaners designed for
stainless steel. Dry thoroughly with a soft cloth.
Stainless steel finish: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners. Dry thoroughly with a soft cloth.
■ To keep your stainless steel refrigerator looking like new
and to remove minor scuffs or marks, it is suggested that
you use the manufacturer’s approved Stainless Steel
Cleaner and Polish. To order the cleaner, see
“Accessories.”
IMPORTANT: This cleaner is for stainless steel parts only!
■ Do not allow the Stainless Steel Cleaner and Polish to
come into contact with any plastic parts such as the trim
pieces, dispenser covers or door gaskets. If unintentional
contact does occur, clean plastic part with a sponge and
mild detergent in warm water. Dry thoroughly with a soft
cloth.
5. If your model has a touch screen display on the dispenser
panel, clean the screen using a soft, lint-free cloth. Mix a
mild detergent with water, then use the mixture to dampen
the cloth and gently wipe the screen.
■ To avoid unintentionally changing settings, make sure the
refrigerator is unplugged or the power is disconnected
before wiping the screen.
■ Do not over-saturate the cloth. Do not spray or wipe
liquids directly onto the screen. Do not use abrasive or
harsh cleaners such as window sprays, scouring
cleansers, flammable fluids, cleaning waxes,
concentrated detergents, nail polish remover, bleaches
or cleansers containing petroleum products. Do not use
paper towels, scouring pads, or other harsh cleaning
tools. These can scratch or damage materials.
17
6. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic
in the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille. See “Base Grille” graphic or
“Base Grille” section.
■ Use a vacuum cleaner with a soft brush to clean the
grille, the open areas behind the grille and the front
surface area of the condenser.
■ Replace the base grille when finished.
7. Plug in refrigerator or reconnect power.
Lights
The interior and dispenser lights are LEDs that cannot be
changed.
■ If the dispenser lights do not appear to be working as
described in “Water and Ice Dispensers” (in the User
Instructions, User Guide, or Use & Care Guide) or if the
interior lights do not illuminate when either door is opened,
call for assistance or service. See either the front cover or
the Warranty for contact information.
Power Interruptions
If the power will be out for 24 hours or less, keep the door or
doors closed (depending on your model) to help food stay cold
and frozen.
If the power will be out for more than 24 hours, do one of the
following:
■ Remove all frozen food and store it in a frozen food locker.
■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic
foot (28 L) of freezer space. This will keep the food frozen
for 2 to 4 days.
■ If neither a food locker nor dry ice is available, consume or
can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially
filled one. A freezer full of meat stays cold longer than a freezer
full of baked goods. If you see that food contains ice crystals, it
may be refrozen, although the quality and flavor may be
affected. If the condition of the food is poor, dispose of it.
Vacation and Moving Care
Vacations
If You Choose to Leave Refrigerator On While You Are Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shutoff arm
to OFF (up) position or press the switch to OFF.
4. Empty the ice bin.
If You Choose to Turn Refrigerator Off Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one
day ahead of time.
■ When the last load of ice drops, raise the wire shutoff
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
3. Depending on the model, turn the Refrigerator Control to
OFF or turn cooling off. See “Using the Controls” in the User
Instructions, User Guide, or Use & Care Guide.
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to
prop them open far enough for air to get in. This stops odor
and mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one
day ahead of time.
■ Disconnect the water line from the back of the
refrigerator.
■ When the last load of ice drops, raise the wire shutoff
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
2. Remove all food from the refrigerator and pack all frozen
food in dry ice.
3. Empty the ice bin.
4. Depending on the model, turn the Refrigerator Control to
OFF or turn cooling off. See “Using the Controls” in the User
Instructions, User Guide, or Use & Care Guide.
5. Unplug refrigerator.
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape
them together so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator
so it rolls more easily OR screw in the leveling legs so they
don't scrape the floor. See “Adjust the Doors” or “Door
Removal, Leveling and Alignment.”
9. Tape the doors closed and tape the power cord to the back
of the refrigerator.
When you get to your new home, put everything back and refer
to the Installation Instructions for preparation instructions. Also,
if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
18
PROBLEM SOLVER
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator
will not operate
■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not
use an extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See “Using
the Controls.”
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
Motor seems to
run too much
■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re
used to, because the compressor and fans operate at lower speeds that are more energyefficient.
This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added,
the doors are opened often, or if a door has been left open.
Refrigerator seems noisy The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
than older models. During various stages of operation, you may hear normal operating sounds that are
unfamiliar.
The following noises are normal:
■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice
maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
connected to a water line, turn off the ice maker.
■ Cracking/Crashing - Heard when ice is ejected from the ice maker mold.
■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
normal operation.
■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant.
Rattling may also come from items placed on top of the refrigerator.
■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the
drain pan.
■ Sizzling - Heard when water drips onto the heater during the defrost cycle.
19
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Temperature is too warm ■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
■ Doors are opened often or not closed completely - This allows warm air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
■ Large amount of warm food recently added - Allow several hours for the refrigerator to return to
its normal temperature.
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder setting.
Check the temperature again in 24 hours.
Temperature is too cold
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer
setting. Check the temperature again in 24 hours.
■ Top refrigerator shelf is colder than lower shelves - On some models, air from the freezer enters the
refrigerator compartment through vents near the top refrigerator shelf. As a result, the top shelf can
be slightly colder than lower shelves.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
Interior moisture buildup NOTE: Some moisture buildup is normal. Clean with a soft dry cloth.
■ Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in
an indoor location, with as little humidity as possible.
■ Doors are opened often or not closed completely - This allows humid air to enter the refrigerator.
Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
Interior lights
do not work
■ Doors have been open for an extended period of time - Close the doors to reset the lights.
■ Light bulb is loose in the socket or has burned out - On models with incandescent interior light
bulbs, tighten or replace the bulb. See “Lights.”
NOTE: On models with LED lights, call for assistance or service if the interior lights do not illuminate
when either door is opened. See either the front cover or the Warranty for contact information.
Dispenser lights
do not work
(on some models)
■ Dispenser light is turned off - On some models, if the dispenser light is set to OFF, the light will turn
on only when a dispenser pad/lever is pressed. If you want the dispenser light to stay on
continuously, select a different setting. See “Water and Ice Dispensers.”
■ Dispenser light is set to AUTO or NIGHT LIGHT - On some models, if the dispenser light is set to
AUTO or NIGHT LIGHT, make sure the dispenser light sensor is not blocked. See “Water and Ice
Dispensers.”
NOTE: On models with LED lights, call for assistance or service if the dispenser lights do not operate
correctly. See either the front cover or the Warranty for contact information.
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DOORS AND LEVELING Possible Causes and/or Recommended Solutions
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
Doors are difficult to open ■ Gaskets are dirty or sticky - Clean the gaskets and contact surfaces with mild soap and warm
water. Rinse and dry with a soft cloth.
Doors will not
close completely
■ Door is blocked open - Move food packages away from the door. Make sure all bins and
shelves are in their correct positions. Make sure all packaging materials have been removed.
Doors appear to be uneven ■ Doors need to be aligned, or refrigerator needs to be leveled - See the leveling and door
alignment instructions.
Refrigerator rocks
and is not stable
■ Refrigerator is not level - To stabilize the refrigerator, remove the base grille and lower the
leveling feet until they touch the floor. See the leveling and door alignment instructions.
ICE AND WATER Possible Causes and/or Recommended Solutions
Ice maker is not
producing ice,
not producing
enough ice,
or producing
small/hollow ice
■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not fully
turned on Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
■ Kink in the water source line - A kink in the water line can reduce water flow, resulting in decreased ice
production, small ice cubes, and/or hollow or irregularlyshaped ice. Straighten the water line.
■ Ice maker is not turned on - Turn on the ice maker. See “Ice Maker and Storage Bin.”
■ New installation - After connecting the refrigerator to a water source, flush the water system.
(See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice
production. Discard the first three batches of ice produced.
■ Large amount of ice was recently removed - Allow sufficient time for the ice maker to produce more ice.
■ Ice is jammed in the ice maker ejector arm - Remove ice from the ejector arm using a plastic utensil.
■ Inadequate water pressure - Verify that the household has adequate water pressure. See “Water Supply
Requirements.”
■ Water filter is installed incorrectly - Make sure the filter is properly installed. See “Water Filtration
System.”
■ A reverse osmosis water filtration system is connected to your cold water supply This can decrease
water pressure. See “Water Supply Requirements.”
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
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ICE AND WATER Possible Causes and/or Recommended Solutions
Ice dispenser
will not operate
properly
■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer
door must be closed in order to operate the dispenser.)
■ New installation - After connecting the refrigerator to a water source, flush the water system.
(See “Water and Ice Dispensers.”) Wait 24 hours for ice production to begin. Wait 72 hours for full ice
production. Discard the first three batches of ice produced.
■ Ice maker is not turned on, or ice bin is not installed correctly - Turn on the ice maker and make sure the
ice storage bin is firmly in position. See “Ice Maker and Storage Bin.”
■ Ice is clogged or frozen together in the ice storage bin, or ice is blocking the ice delivery chute Remove
or separate the clogged ice, using a plastic utensil if necessary. Clean the ice delivery chute and the
bottom of the ice storage bin using a warm damp cloth, then dry both thoroughly. To avoid clogging and
to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and the delivery
chute every 2 weeks.
■ Wrong ice has been added to the storage bin - Use only ice cubes produced by the current ice maker.
■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”
■ Ice dispenser jams while dispensing crushed ice - For models with the ice storage bin on the door,
temporarily switch from crushed ice to cubed ice to clear the jam.
■ Dispenser pad/lever has been pressed too long - Ice will automatically stop dispensing. Wait a few
minutes for the dispenser to reset, then resume dispensing. Take large amounts of ice directly from the ice
bin, not through the dispenser.
■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home affects
the flow from the dispenser. See “Water Supply Requirements.”
■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water
Filtration System.”
Ice or water has an
offtaste, odor,
or gray color
■ New plumbing connections - New plumbing connections can result in off-flavored or discolored ice or
water. This problem should go away over time.
■ Ice has been stored too long - Discard the ice and wash the ice bin. Allow 24 hours for the ice maker to
produce new ice.
■ Odor has transferred from food - Use airtight moisture-proof packaging to store food.
■ Use of non-recommended water supply line - Odors and tastes can transfer from certain materials used
in non-recommended water supply lines. Use only a recommended water supply line. See “Water Supply
Requirements.”
■ There are minerals (such as sulfur) in the water - A water filter may need to be installed in order to
remove the minerals.
■ Water filter was recently installed or replaced - Gray or dark discoloration in ice or water indicates that
the water filtration system needs additional flushing. See “Water and Ice Dispensers.”
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ICE AND WATER Possible Causes and/or Recommended Solutions
Water dispenser
will not operate
properly
Water is leaking or
dripping from the
dispenser
■ Doors not closed completely - Make sure both doors are firmly closed. (On some models, only the freezer
door must be closed in order to operate the dispenser.)
■ Refrigerator is not connected to a water supply, or the water supply shutoff valve is not
turned on Connect the refrigerator to a water supply and make sure the water shutoff valve is
fully open.
■ Kink in the water source line - A kink in the water line can reduce water flow to the dispenser. Straighten
the water line.
■ Water pressure to the home is not at or above 30 psi (207 kPa) - The water pressure to the home affects
the flow from the dispenser. See “Water Supply Requirements.”
■ New installation - After connecting the refrigerator to a water source, flush the water system. See “Water
and Ice Dispensers.”
■ Dispenser is locked - Unlock the dispenser. See “Water and Ice Dispensers.”
■ Water filter is clogged or incorrectly installed - Replace filter or reinstall it correctly. See “Water
Filtration System.”
■ A reverse osmosis water filtration system is connected to your cold water supply This can decrease
water pressure. See “Water Supply Requirements.”
NOTE: If questions remain regarding water pressure, contact a licensed, qualified plumber.
NOTE: After dispensing, a few additional drops of water are normal.
■ Glass was not held under the dispenser long enough - Hold the glass under the dispenser for
2 to 3 seconds after releasing the dispenser pad/lever.
■ New installation, or water filter was recently installed or replaced - Air in the water lines causes the
water dispenser to drip. Flush the water system to remove the air in the water lines. See “Water and Ice
Dispensers.”
■ Residual ice in the dispenser chute is melting - Make sure the ice chute is free of ice shavings or pieces.
Water is leaking
from the back of
the refrigerator
Water from the
dispenser is
not cool enough
(on some models)
■ Water line connections are not fully tightened - Make sure all connections are firmly tightened. See
“Connect Water Supply.”
NOTE: Water from the dispenser is chilled to 50°F (10°C).
■ New installation - Allow 24 hours after installation for the water supply to cool completely.
■ Recently dispensed a large amount of water - Allow 24 hours for the new water supply to cool
completely.
■ Water has not been recently dispensed - The first glass of water may not be cool. Discard the first glass
of water dispensed.
■ Refrigerator is not connected to a cold water pipe - Make sure the refrigerator is connected to a cold
water pipe. See “Water Supply Requirements.”
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ACCESSORIES
WATER FILTER
Replacement Parts:
To order stainless steel cleaner or replacement filters, call
18004MYHOME
listed below or contact your authorized Kenmore dealer.
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
Water Filter:
Order Part #9930 (P4RFKB2 or P4RFKB12)
Air Filter:
Order Part #W10335147A
Produce Preserver:
Order Part #W10335145A
®
and ask for the appropriate part number
CERTIFICATIONS
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