Refrigeration
User Manual
Top Mount, Bottom Mount
Congratulations
WARNING
WARNING
TIPS & INFORMATION
ENVIRONMENTAL TIPS
Dear customer,
Congratulations and thank you for choosing our refrigerator.
We are sure you will find your new refrigerator a pleasure
to use. Before you use the refrigerator we recommend that
you read through the relevant sections of this manual, which
provides a description of your refrigerator and its functions.
To avoid the risks that are always present when you use an
electric appliance, it is important that the refrigerator is installed
correctly and that you read the safety instructions carefully to
avoid misuse and hazards.
We recommend that you keep this instruction booklet
for future reference and pass it on to any future owners.
After unpacking the refrigerator, please check it is not
damaged. If in doubt, do not use the refrigerator but contact
your local customer care centre.
The symbols you will see in this booklet have these meanings:
warning
This symbol indicates information concerning your
personal safety.
Contents
Important safety instructions
Warnings .......................................................................................... 3
Refrigerator Features
Top mount refrigerator features ................................................... 4
Bottom mount refrigerator features .............................................5
Installing your new refrigerator
Unpacking your refrigerator ........................................................... 6
Locating your refrigerator. .............................................................. 6
Installing your refrigerator .............................................................. 6
Using your refrigerator
Removing Features ......................................................................... 8
Crisper Bin ....................................................................................... 8
SpillSafe™ glass shelves ................................................................ 8
Freezer Shelves................................................................................8
LED Lighting .................................................................................... 8
Temperature control top mount .................................................... 8
Temperature control bottom mount ............................................. 9
caution
This symbol indicates information on how to avoid damaging
the refrigerator
important
This symbol indicates tips and information about use
of the refrigerator
environment
This symbol indicates tips and information about economical
and ecological use of the refrigerator
Conditions of use
This refrigerator is designed and intended to be used in normal
domestic applications only.
Record model and serial number here:
Model number: ..................................................................................
Serial number: ...................................................................................
General information
Cleaning the refrigerator ................................................................9
Food storage guide ...................................................................... 10
Troubleshooting ............................................................................ 11
Warranty ......................................................................................... 15
2 Contents
WARNING
Important safety instructions
WARNING
Note: You must read these warnings carefully before installing
or using the refrigerator. If you need assistance, contact your
customer care centre. The manufacturer will not accept liability,
should these instructions or any other safety instructions
incorporated in this book be ignored.
warning
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety. Children should be supervised to ensure
that they do not play with the appliance.
• It is essential the power point is properly earthed to
ground. Consult a qualified electrician if you
are unsure.
• Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
• Unplug the refrigerator before cleaning or moving it to
avoid electric shock.
• Never unplug the refrigerator by pulling the electrical cord
as this may damage it. Grip the plug firmly and pull straight
out.
• If the power cord is damaged, it must be replaced by
the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
• Don’t use a steam cleaner. If live components come into
contact with condensing steam, they may short-circuit or
cause an electric shock.
• Do not store explosive substances such as aerosol
cans with a flammable propellant in this appliance. If
pressurised aerosol containers bear the word ‘flammable’
and/or a small flame symbol, do not store them inside
any refrigerator or freezer. If you do so you may cause an
explosion.
• Do not damage the refrigerant circuit.
• This appliance contains insulation formed with flammable
blowing gases. Avoid safety hazards by carefully disposing
of this appliance.
• If you wish to discard this refrigerator, please contact your
local authorities and ask for the correct method of disposal.
• When you dispose of your old refrigerators and freezers,
remove any doors. Children can suffocate if they get
trapped inside.
• The plug must be accessible when the appliance is
in position.
• Never try to repair the refrigerator yourself, only use a
qualified or authorized service person for repairs.
warning
R600a refrigerant warning
This appliance contains flammable R600a refrigerant. Avoid
safety hazards by carefully installing, handling, servicing and
disposing of this appliance.
• Ensure that the tubing of the refrigerant circuit is not
damaged during transportation and installation.
• Leaking refrigerant may cause eye injuries or ignite.
• The room for installing appliance must be at least
3
per 8g of refrigerant. The amount of refrigerant in
1m
the appliance can be found on the rating plate inside the
appliance.
• If you are unsure of the refrigerant check the rating plate
inside the refrigerator compartment.
• It is hazardous for anyone other than an Authorised Service
Person to service this appliance. In Queensland Australia
the Authorisation Service Person MUST hold a Gas Work
Authorisation for hydrocarbon refrigerants to carry out
servicing or repairs which involve the removal of covers.
• Keep ventilation openings in the appliance enclosure or in
the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
3Safety
Top mount refrigerator features
Freezer temperature
control
Refer to the section “Temperature
control Top Mount” for details on
using this feature.
Glass Shelf
LED lighting
Your refrigerator is fitted
with LED lighting.
Refrigerator
temperature control
Refer to the section “Temperature
control Top Mount” for details on
using this feature.
Crisper
Use the crisper to store
vegetables, fruit or small goods.
Ice cube tray
Freezer door bin
The door bin can be removed
by lifting it up over the support
lugs. To replace, push down
over the support lugs to lock
in place.
FlexStor™ door bins
Slide FlexStor™ bins to meet
different storage needs.
To remove, lift and tilt. To
replace, tilt the top and push
down until locked in place.
Door storage bin
The door bin can be
removed by lifting it up
over the support lugs.
To replace, push down
over the support lugs to
lock in place.
4 Features
SpillSafe™ glass shelves
The glass shelves improve visibility and
isolate leaks- preventing spills from dripping
down to the shelves below.
Features may vary depending on model. Not all models will have features listed.
KTM5402P illustrated
Bottle storage bin
Use the bottle bin for tall
bottle storage. The bottle bin
can be removed by lifting it
up over the support lugs. To
replace, push down over the
support lugs to lock in place.
Bottom mount refrigerator features
LED lighting
Your refrigerator is fitted
with LED lighting.
SpillSafe
The glass shelves improve visibility and
isolate leaks- preventing spills from
dripping down to the shelves below.
™
glass shelves
FlexStor™ bins
Slide FlexStor™ bins to
meet different storage
needs. To remove, lift and
tilt. To replace, tilt the
top and push down until
locked in place.
Temperature control
Refer to the section "Temperature
control Bottom mount", for details
on using this feature.
Crisper
Use the crisper to store
vegetables, fruit or small goods.
Ice cube tray
Wire Baskets
Door storage bin
The door bin can be
removed by lifting it up
over the support lugs.
To replace, push down
over the support lugs to lock
in place.
Bottle storage bin
Use the bottle bin for tall
bottle storage. The bottle bin
can be removed by lifting it
up over the support lugs. To
replace, push down over the
support lugs to lock in place.
KBM5302P illustrated
Features may vary depending on model. Not all models will have features listed.
5Features
ENVIRONMENTAL TIPS
TIPS & INFORMATION
WARNING
Installing your new appliance
Unpacking
environment
Most of the packing materials are recyclable. Please dispose
of those materials through your local recycling depot or by
placing them in appropriate collection containers.
important
Check for any damages or marks. If you find the refrigerator is
damaged or marked, you must report it within 7 days should
you wish to claim for damage/ marks under the manufacturers
warranty. This does not affect your statutory rights.
Clean your refrigerator thoroughly following the instructions in
the “Cleaning the refrigerator” section and wipe off any dust
that has accumulated during shipping.
Locating the refrigerator
caution
Automatic aerosol systems (such as insect control) should not
be located adjacent to the product as the spray may cause long
term damage to the external plastics of the appliance.
Do not put the refrigerator in a location that is too cold or is
unprotected, for example in a garage or on a veranda. The
ambient temperature should be above 10°C.
Put the refrigerator in a dry place avoiding areas of high
moisture or humidity.
Ensure the refrigerator is located on an even surface.
Adequate ventilation around your refrigerator
The diagram below shows the recommended airspace to allow
for ventilation of your refrigerator.
Installing your refrigerator
1. Roll the refrigerator into place.
The rollers are designed for forward or backward
movement only. They are not castors. Moving the
refrigerator sideways may damage your floor and the
rollers. Before moving your refrigerator ensure height
adjusting nut and the stability foot are fully wound up off
the floor.
2. Wind the large height adjusting nut under door hinge
down until the refrigerator is tilted back by 10mm
(see diagram).
10-15mm
Height adjusting nut
Fixed rear rollers
3. Wind the large height adjusting nut on the handle side
down until the refrigerator is level and stable. If you have
difficulty winding the nut or height adjusting foot down,
have someone tilt the refrigerator back so you have better
access.
50mm
Recommended
30mm
airspace
Cabinet
door
If you have a cupboard above the refrigerator with a rear gap of
less than 100 mm (Y), recommended clearance at the top of the
refrigerator increases from 50mm to 90mm (X) minimum.
When positioned in a corner area, spacing of at least 350mm
(300mm for multi-door models) on the hinge side will allow
the doors to open enough to enable the removal of bins and
shelves.
NOTE: Doors are designed to sit proud of cabinetry (not flush).
The clearances shown above are the recommended minimum
clearances.
The clearance at the rear must not exceed 75mm.
6 Installation
30mm
350mm
X
Y
Stability foot
wound up
4. Check the alignment of the refrigerator to the surrounding
cupboards to see if it is level. You can adjust the level as
detailed in step 2 and 3.
Aligned to
cupboards
ie. even gap
Top of refrigerator is
level ie. horizontal
Adjust front feet for
unevenness of floor
e.g. wind this foot
down or up
Using your refrigerator
TIPS & INFORMATION
5. If you find your refrigerator rocks from corner to corner,
it means your floor is uneven. Find a piece of plastic or
hardboard etc. and pack it firmly under
the roller.
6. You may now need to fine-tune the installation by
repeating steps 3, 4 and 5.
7. When you have the appliance in its final position, it needs
to be stabilised. Wind the stability foot under the door
hinge down to the floor until it just makes contact with the
floor. Lift the front of the appliance to take the weight off
the stability foot, then turn it half a turn further to ensure
firm contact with the floor. Wind the large height adjusting
nut back up to ensure all the weight is now on the front
stability foot.
8. Repeat step 7 for the stability foot on the handle side.
Whenever you need to move the appliance, be sure to
wind the feet back up so that the appliance can roll freely
and be sure to reset it when reinstalling.
Front view
Stability foot
wound down
9. Plug your refrigerator straight into its own power point
and never use a double adapter. If you need to roll the
refrigerator to get to the plug, remember to raise the
stability foot first.
10. Before you put any food in your refrigerator, it is
recommended you leave it on for 2 or 3 hours to
check it is running properly.
Refrigerators work by transferring heat from the food inside to
the outside air. This operation makes the back and sides of the
refrigerator feel warm or even hot particularly at start-up and on
warm days – this is normal.
Avoid placing food against the air vents in the refrigerator as
it affects efficient circulation. If the door is opened frequently,
a light frosting will occasionally occur on the freezer’s interior.
This is normal and will clear after a few days. If the freezer door
is accidentally kept open, a heavy frost will coat the inside walls
and should be removed.
Your new refrigerator uses a high-speed compressor, along with
other energy-efficient components, which may make unusual
sounds and be more noticeable at night and quieter times.
These sounds simply indicate your refrigerator is working how it
should. They include:
• Compressor running noises;
• Air movement noise from the small fan motor;
• A gurgling sound, similar to water boiling;
• A popping noise, heard during automatic defrosting; and
• A clicking noise, prior to compressor start-up.
Further details can be found in the Troubleshooting Guide.
important
For top mount refrigerators (where the freezer is
on top of the fresh food compartment).
• Don’t place food forward of the ribs on the freezer floor, as
it will keep the door open.
Ribs
7Installation / Using your refrigerator
CAT CH
WARNING
WARNING
Removing features Temperature control
TIPS & INFORMATION
Crisper Bin
Removal (standard Crisper Bins):
1. Empty food from the crisper. On some models it will be
necessary to remove the bottle storage bins.
2. Remove the crisper bin(s) by pulling forward, then up and
forward again.
3. For the top mount, remove the crisper shelf by lifting the
catches on the left and right underside of the shelf and
pulling the shelf forward.
SpillSafe™ glass shelves
To remove the shelves, gently
pull them forward until the
shelf comes clear of the shelf
guides. To return the shelf,
make sure there is nothing
behind that may obstruct
movement. Gently push the
shelf, into the cabinet and
back into position.
If you want to change the temperature, ensure that you make
only small adjustments and wait 24 hours to see if it’s correct to
your liking.
Top mount freezer temperature adjustment
1. Select the freezer control.
2. Slide the control to the right (as per image below).
3. Slide the control to the left (as per image below).
Freezer temperature setting recommendation
Set to less coldSummer (>35°c)
Normal
Winter (<15°c) Set to colder
Freezer shelf
Remove the freezer shelf by
lifting the catches on the right
and left underside of the shelf
to release the shelf then pull
the shelf toward you.
warning
Fill the ice cube tray with potable water only.
caution
LED lighting
Your appliance is fitted with long life LED lighting. In the
unlikely event the LED lights should fail, then the LED lights
should be serviced by the manufacturer.
Refer to the warranty page for contact details.
8 Removing features / temperature control
Top mount refrigerator temperature adjustment
1. Select the refrigerator control.
2. Slide the control to the left to set to colder.
3. Slide the control to the right to set less cold
important
NOTE: When you set a temperature, you set an average
temperature for the whole refrigerator cabinet.
Checking the softness of ice cream is a good indication that
your freezer is the right temperature, while checking the
temperature of water kept in the refrigerator is a good way of
checking the temperature of the food compartment.
Temperatures inside each compartment may vary, depending
on how much food you store and where you place it.
High or low room temperature may also affect the actual
temperature inside the refrigerator.
WARNING
WARNING
WARNING
If you want to change the temperature, ensure that you make
only small adjustments and wait 24 hours to see if it’s correct to
your liking.
Bottom mount refrigerator temperature adjustment
Cleaning your refrigerator
warning
BEFORE CLEANING: Turn the refrigerator off at the
power point and unplug the cord to prevent any chance of
electrocuting yourself.
1. Select the refrigerator control.
2. Slide the control to the left to set it to less cold.
3. Slide the control to the right to set colder
Bottom mount freezer temperature adjustment
1. Select the freezer control.
2. Slide the control to the right to set it colder.
3. Slide the control to the left to set it less cold.
Freezer temperature setting recommendation
Doors and exterior (white and silver):
You should only clean the doors with lukewarm soapy water and
a soft cloth.
Stainless steel:
Your stainless steel refrigerator is manufactured from markresistant stainless steel. This stainless steel has a special
advanced protective coating that eases the removal of marks
such as fingerprints and water spots. To keep its appearance,
clean it regularly with lukewarm soapy water and a soft cloth.
caution
Never use stainless steel cleaners, abrasive pads or other
cleaners that will scratch the surface. Damage to the appliance
after delivery is not covered by your warranty.
Interior
Clean the inside of your refrigerator regularly with a soft cloth,
unscented mild soap and lukewarm water. Thoroughly dry all
surfaces and removable parts and avoid getting water on the
controls. Replace removable parts, plug power cord in and
switch the power on before returning the food.
Door seals
Set to less coldSummer (>35°c)
Normal
Winter (<15°c) Set to colder
Always keep door seals clean by washing them with a mild
detergent and warm water, followed by a thorough drying.
Sticky food and drink can cause seals to stick to the cabinet and
tear when you open the door.
Never use hot water, solvents, commercial kitchen cleaners,
aerosol cleaners, metal polishes, caustic or abrasive cleaners,
or scourers to clean your refrigerator. Many commercially
available cleaning products and detergents contain solvents
that will damage your refrigerator. Use only a soft cloth with an
unscented mild soap and lukewarm water.
caution
To clean a crisper or freezer bin with telescopic extension
slides, simply wipe with a damp cloth and warm soapy water.
Never immerse the cover in water, as this could affect the
operation of the slide.
Switching off your refrigerator
If you switch off your refrigerator for an extended period, follow
these steps to reduce the chances of mould:
1. Remove all food.
2. Remove the power plug from the power point.
3. Thoroughly clean and dry the Interior.
4. Ensure that all the doors are wedged open slightly
for air circulation.
9Temperature control / cleaning
Food storage guide
TIPS & INFORMATION
Category Product Refrigerator Freezer Storage Tips
Meat Sausages and Mince 1-2 Days 2-3 Months Keep cold meat at the back of the
Chops and Steak 3-4 Days 4-6 Months
refrigerator where it is coldest.
Cold Meats 3-5 Days 4-6 Months
Roasts 3-5 Days 12 Months
Poultry Chicken 1-2 Days 2 Months If poultry takes on a smell or colour
Roast Chicken 3-5 Days 12 Months
Eggs 6 Weeks Not Suitable
Seafood Whole fish and fillets 2-3 Days 2 Months Store in an airtight container or foil.
Lobster and crab 1-2 Days 2 Months
Prawns 1-2 Days 2 Months
Dairy Milk Until Expiry Date Not Suitable If dairy takes on a smell or colour and
Yoghurt 7- 10 Days Not Suitable
Hard Cheeses 2 Weeks – 2 Months 2 Months (Grated)
Soft Cheeses 1-2 Weeks Not Suitable
Butter 8 Weeks 12 Months
Plastic can cause meat to sweat if
stored in refrigerator for more than
a day.
Roast can take up to 48 hours to
defrost properly, transfer frozen roast
to the refrigerator 2 days before use.
you are unsure about, it is best to
throw it out.
Whole eggs are not suitable for
freezing, slightly beaten eggs may
be frozen for four months.
Never freeze prawns in salty water as
this will dehydrate the flesh.
you are unsure about it, it is best to
throw it out.
Depending on the variety hard cheese
can last from 2 weeks to 2 months.
Fruit &
Vegetables
Left Overs Homemade meals 3-4 Days 2-6 Months Store in sealed container.
important
Please note, use this information as a guide only,
actual storage times will vary depending on how you
use your refrigerator, climatic conditions and the
freshness of the food.
10 Food storage guide
Every fruit and vegetable has a different shelf
life. Some stay fresh for a couple of days e.g
beans, others can last for a couple of months
e.g. onions.
8-12 Months
When freezing
chop and blanch in
small portions.
Keep vegetables in the crisper
and away from the air vents to
avoid freezing.
Don’t wash fruit and vegetables before
storing them in the refrigerator as this
can make them susceptible to rotting.
Freeze meals in small portion sizes to
limit wastage.
Troubleshooting
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents using a high
efficiency fan.
Concern What to do
Refrigerator is too warm Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per temperature control instructions.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Freezer is too warm Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per temperature control instructions
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Food is freezing in the refrigerator Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high water
content should not be placed near the cooling vents.
Unable to change temperature settings Refer to function guide in Controlling Your Refrigerator.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and cabinets, can make the
sounds seem louder than they actually are. The following describes the kinds of sounds and what may be making them.
Concern What to do
Motor noise (compressor) Nothing. This is normal as your new refrigerator uses a high-speed compressor
which switches on and off during operation.
Note that the compressor noise may seem louder at the start of the on cycle.
A clicking noise heard just before the
compressor starts.
Occasional gurgling, similar to water
boiling.
Airflow noise. Nothing, this is normal as your new refrigerator uses high efficiency fans to circulate air.
Rattling and other noises. Ensure that the cabinet is level and stable, refer to Installation Instructions on
Nothing. This is normal as your new refrigerator has an automatic switching action
of the temperature control, turning the compressor on and off.
Nothing. As each cycle ends, you may hear a gurgling sound due to the refrigerant
flowing in your refrigerator system.
page 6.
Check the surrounds of the appliance to ensure there is nothing touching or
placed on top of the appliance.
Ensure that contents of the appliance are not placed in such a way that they are
vibrating (such as bottles).
Crisper operation
Concern What to do
Excess moisture build up in crisper Ensure that the crisper is not over packed.
Crisper bin can not be removed If crisper bin interferes with the door bins, remove door bins before removing
crisper.
Position cabinet so that the door can be fully opened.
Freezing items in the crisper Adjust temperature to a warmer setting.
11Troubleshooting
Troubleshooting
Refrigerator operation
Concern What to do
Appliance will not run.
It is normal for the freezer fan not to
operate during the automatic defrost cycle,
or for a short time after the appliance is
switched on.
Compressor motor seems to run
too long.
At normal room temperatures, expect your
motor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run
even more often.
The exterior of the appliance is warm or
hot to touch.
This is normal because the appliance
transfers heat from the inside out through
the outer panels and the divider between
the doors.
Frost build up Check that all doors are fully closed.
Odours The interior may need cleaning, refer to cleaning guide.
Lights not working
The LED lighting is designed to turn
on gradually. The LED lighting is designed
to dim automatically if the door is left
opened for more than 5 minutes and turn
off completely if the door is open for more
than 7 minutes. Closing the door will reset
the timer.
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has not
blown.
The appliance maybe in defrost mode, check again in half an hour.
Ensure that the doors are not held open.
Check that large amounts of warm food have not just been placed inside the
appliance.
Note that the appliance will run more than normal just after you install it or when
adjusting to temperature setting changes.
Ensure the appliance has the external clearances recommended in the section
“Installing your new appliance”.
The exterior of the cabinet will be much warmer on warmer days it may even feel
hot to touch, as the appliance is working harder.
Ensure that the doors are not opened too often.
Ensure that the return air vents are not blocked with packaging.
Ensure the seals are clean and not obstructed.
Ensure that food is stored correctly as some food, containers and wrapping can
produce odours.
Check appliance for old or unusual food.
Ensure that the cord is plugged into a live power outlet and outlet is switched on.
Ensure that the household circuit breaker has not tripped or that the fuse has
not blown.
Check the appliance features section to determine lighting configuration for
your model.
12 Troubleshooting
Troubleshooting
Door operation
Concern What to do
Freezer door pops open. This is normal and should re-close. This happens when the refrigerator door is
closed too quickly.
If the freezer door stays open, it indicates that the appliance needs to
be tilted backwards a little further. Refer to section “Installing your
new appliance”.
Self close not working. Check if your appliance has self closing hinges as not all models do.
It indicates that the appliance needs to be tilted backwards a little further. Refer to
section “Installing your new appliance”.
Door not sealing properly. Ensure there is nothing that is preventing the door from closing such as appliance
contents or items placed near the appliance.
Ensure that the crisper/freezer bin is closed completely. Refit if required as referred
to in the section "Using your refrigerator".
Ensure the appliance is set up as per recommendations.
Door difficult to open and close. If the door is difficult to open just after you have closed it this is due to the
pressure equalising, the door will open normally after a few minutes.
If you still require service
If you have a problem, and the problem persists after you have
made the checks mentioned, contact your nearest
Electrolux approved Service Centre or the dealer you bought
the refrigerator from. Be ready to quote the model number, the
9-digit PNC and 8-digit serial number, which is stated on the
label inside the refrigerator compartment.
13Troubleshooting
Notes
14 Notes
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: REFRIGERATION
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. In this warranty:
(a) ‘acceptable quality’ as referred to in clause 10 of this warranty has
the same meaning referred to in the ACL;
(b) ‘ACL’ means Schedule 2 to the Competition and Consumer Act 2010;
(c) ‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;
(d) ‘ASC’ means Electrolux authorised service centres;
(e) ‘Electrolux’ means Electrolux Home Products Pty Ltd of 163
O’Riordan Street, Mascot NSW 2020, ABN 51 004 762 341 in
respect of Appliances purchased in Australia and Electrolux (NZ)
Limited (collectively ‘Electrolux’) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this warranty has the
same meaning referred to in the ACL and includes a situation when
an Appliance cannot be repaired or it is uneconomic for Electrolux,
at its discretion, to repair an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means the Appliance is warranted against
manufacturing defects in Australia and New Zealand for 24 months
and for the Appliance’s compressor, condenser, evaporator and drier,
an additional 36 months parts only warranty applies, following the
date of original purchase of the Appliance;
(h) ‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased and used in Australia
or New Zealand and used in normal domestic applications and is in
addition to (and does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia or New Zealand.
3. During the Warranty Period Electrolux or its ASC will, at no extra charge
if your Appliance is readily accessible for service, without special
equipment and subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Electrolux or its ASC may
use remanufactured parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.
This warranty does not apply to light globes, batteries, lters or similar
perishable parts.
4. Parts and Appliances not supplied by Electrolux are not covered by
this warranty.
5. To the extent permitted by law, you will bear the cost of transportation,
travel and delivery of the Appliance to and from Electrolux or its ASC. If
you reside outside of the service area, you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to and from Electrolux
or its ASC.
In all instances, unless the Appliance is transported by Electrolux or an
Electrolux authorised representative, the Appliance is transported at the
owner’s cost and risk while in transit to and from Electrolux or its ASC.
6. Proof of purchase is required before you can make a claim under
this warranty.
7. You may not make a claim under this warranty unless the defect claimed
is due to faulty or defective parts or workmanship. Electrolux is not liable
in the following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional instructions supplied with
the Appliance;
(b) the Appliance is modied without authority from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal has been removed
or defaced;
(d) the Appliance was serviced or repaired by anyone other than
Electrolux, an authorised repairer or ASC.
8. This warranty, the contract to which it relates and the relationship
between you and Electrolux are governed by the law applicable where
the Appliance was purchased. Where the Appliance was purchased in
New Zealand for commercial purposes the Consumer Guarantee Act
does not apply.
9. To the extent permitted by law and subject to your non-excludable
statutory rights and warranties, Electrolux excludes all warranties and
liabilities (other than as contained in this document) including liability for
any loss or damage whether direct or indirect arising from your purchase,
use or non use of the Appliance.
10. For Appliances and services provided by Electrolux in Australia,
the Appliances come with a guarantee by Electrolux that cannot be
excluded under the ACL. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the Appliance
repaired or replaced if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure.
The benets to you given by this warranty are in addition to your other
rights and remedies under a law in relation to the Appliances or services
to which the warranty relates.
11. At all times during the Warranty Period, Electrolux shall, at its discretion,
determine whether repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12. For Appliances and services provided by Electrolux in New Zealand,
the Appliances come with a guarantee by Electrolux pursuant to the
provisions of the Consumer Guarantees Act, the Sale of Goods Act and
the Fair Trading Act.
13. To enquire about claiming under this warranty, please follow these steps:
(a) carefully check the operating instructions, user manual and the terms
of this warranty;
(b) have the model and serial number of the Appliance available;
(c) have the proof of purchase (e.g. an invoice) available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim, Electrolux and its ASC
may exchange information in relation to you to enable Electrolux to meet
its obligations under this warranty.
Before calling for service, please ensure that the steps listed in clause 13 above have been followed.
FOR SERVICE
or to nd the address of your nearest
state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
FOR SERVICE
or to nd the address of your nearest
authorised service centre in New Zealand
FREE CALL 0800 10 66 10
(New Zealand only)
GFR_Warr_Sep15
Important Notice
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
electrolux.com.au
SERVICE NEW ZEALAND
ELECTROLUX (NZ) Limited
electrolux.co.nz
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SPARE PARTS
or to nd the address of your nearest
state spare parts centre in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)
15Warranty
For more information on all Kelvinator
appliances, or for dimension and installation
information, call into your retailer, phone or email
our customer care team or visit our website:
AUSTRALIA
phone: 1300 363 640
fax: 1800 350 067
email: customercare@electrolux.com.au
web: kelvinator.com.au
NEW ZEALAND
phone: 0800 436 245
fax: 0800 225 088
email: customercare@electrolux.co.nz
web: kelvinator.co.nz
Kelvinator. We are part of the Electrolux family.
Share more of our thinking at electrolux.com.au
Part No. 811948425
© 2015 Electrolux Home Products Pty Ltd.
ABN 51 004 762 341
KMAN_TFBF_Nov15
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