
Instructions for use
SURGmatic S11 L - 1.009.1010
SURGmatic S11 C - 1.009.1005

Distributed by:
KaVo Dental GmbH
Bismarckring 39
D-88400 Biberach
Phone +49 7351 56-0
Fax +49 7351 56-1488
Manufacturer:
Kaltenbach & Voigt GmbH
Bismarckring 39
D-88400 Biberach
www.kavo.com

Table of contents
1 User instructions ............................................................................................................................................... 5
2 Safety ............................................................................................................................................................... 7
2.1 Description of safety instructions ............................................................................................................ 7
2.2 Safety instructions .................................................................................................................................. 9
3 Product description ......................................................................................................................................... 14
3.1 Purpose – Proper use ........................................................................................................................... 15
3.2 Technical Specification ......................................................................................................................... 17
3.3 Transportation and storage conditions ................................................................................................. 18
4 Start up and shut down .................................................................................................................................. 20
4.1 Checking the amount of water .............................................................................................................. 21
5 Operation ........................................................................................................................................................ 24
5.1 Attach the medical device .................................................................................................................... 24
Table of contents 1

5.2 Remove the medical device ................................................................................................................. 26
5.3 Insert the handpiece or contra-angle handpiece drill bit. ...................................................................... 27
5.4 Remove the handpiece or contra-angle drill bit .................................................................................... 30
5.5 Conversion for contra-angle handpiece drill bit .................................................................................... 31
6 Troubleshooting .............................................................................................................................................. 33
6.1 Check for malfunctions ......................................................................................................................... 33
6.2 Troubleshooting .................................................................................................................................... 34
6.2.1 Troubleshooting: Cleaning the spray tube ............................................................................... 34
7 Reprocessing steps in accordance with ISO 17664 ....................................................................................... 36
7.1 Preparation at the site of use ............................................................................................................... 36
7.2 Non-fixing preliminary cleaning of the spray tube ................................................................................ 37
7.3 Cleaning ............................................................................................................................................... 40
7.3.1 Cleaning: Manual external and internal cleaning .................................................................... 40
7.3.2 Cleaning: Automated external cleaning ................................................................................... 41
Table of contents 2

7.4 Disinfection ........................................................................................................................................... 43
7.4.1 Disinfection: Manual external and internal disinfection ........................................................... 43
7.4.2 Disinfection: Machine disinfection - external and internal ....................................................... 44
7.5 Drying ................................................................................................................................................... 45
7.6 Care products and systems - Servicing ................................................................................................ 46
7.6.1 Care products and systems - Servicing: Care with KaVo Spray ............................................. 47
7.6.2 Care products and systems - Servicing: Care with KaVo SPRAYrotor ................................... 49
7.6.3 Care products and systems - Servicing: Servicing with KaVo QUATTROcare 2104 /
2104A ...................................................................................................................................... 50
7.6.4 Care products and systems - Servicing: Servicing with KaVo QUATTROcare PLUS ............. 51
7.6.5 Care products and systems - Servicing: Servicing with KaVo QUATTROcare CLEAN
2140 A ..................................................................................................................................... 54
7.7 Packaging ............................................................................................................................................. 56
7.8 Sterilisation ........................................................................................................................................... 57
Table of contents 3

7.9 Storage ................................................................................................................................................. 59
8 Tools ............................................................................................................................................................... 61
9 Terms and conditions of warranty .................................................................................................................. 63
Table of contents 4

1 User instructions
Dear User
Congratulations on purchasing this KaVo quality product. By following the
instructions below you will be able to work smoothly, economically and
safely.
© Copyright by KaVo Dental GmbH
Symbols
Refer to the chapter on Safety/Warning symbol
Important information for users and service technicians
User instructions 5

Can be steam-sterilised at 134 °C -1 °C / +4 °C (273 °F -1.6 °F /
+7.4 °F)
Thermodisinfectable
CE mark (European Community). A product bearing this mark
meets the requirements of the applicable EC directive.
Action request
Target group
This document is intended for dentists and their assistants. The section
on starting up is also intended for service technicians.
User instructions 6

2 Safety
2.1 Description of safety instructions
Warning symbol
Structure
DANGER
The introduction describes the type and source of the hazard.
This section describes potential consequences of non-compliance.
▶ The optional step includes necessary measures for hazard preven‐
tion.
Safety 7

Description of hazard levels
The safety instructions listed here, together with the three levels of
danger will help avert property damage and injury.
CAUTION
CAUTION
indicates a hazardous situation that can cause damage to property or
mild to moderate injuries.
WARNING
WARNING
indicates a hazardous situation that can lead to serious or fatal injury.
Safety 8

DANGER
DANGER
indicates a maximal hazard due to a situation that can directly cause
death or fatal injury.
2.2 Safety instructions
WARNING
Hazards for the care provider and the patient.
In the case of damage, irregular running noise, excessive vibration, untypical warming or when the cutter or grinder cannot be held.
▶ Do not use further and notify Service.
Safety 9

CAUTION
Risks due to lack of control equipment.
Hazards can arise if control equipment is not available for changing the
speed and the direction of rotation.
▶ The dental treatment unit connected must have control equipment
for changing the speed and direction of rotation.
▶ A note is to be included in the documents accompanying the dental
treatment unit, referring to responsibilities arising from safety, relia‐
bility and performance.
▶ The medical device may only be combined with a treatment centre
released by KaVo.
Safety 10

CAUTION
Risk due to incorrectly stored instrument.
Injury and infection caused by chucked cutters or grinders.
Damage to clamping system from dropping the instrument.
▶ After treatment, place the instrument properly in the cradle, without
the cutter or grinder.
Safety
11

CAUTION
Premature wear and malfunctioning from improper storage during long
periods of nonuse.
Reduced product life.
▶ The medical device should be cleaned, serviced and stored in a
dry location, according to instructions, before long periods of non‐
use.
Note
For safety reasons, we recommend that the tool holder system be
checked annually after the warranty period expires.
Safety 12

The following individuals are authorized to repair and service KaVo prod‐
ucts:
▪ Technicians at KaVo branches throughout the world
▪ Technicians specially trained by KaVo
To ensure proper function, the medical device must be set up according
to the reprocessing methods described in the KaVo Instructions for Use,
and the care products and care systems described therein must be used.
KaVo recommends specifying a service interval at the dental office for a
licensed shop to clean, service and check the functioning of the medical
device. This service interval depends on the frequency of use and should
be adjusted accordingly.
Service may only be carried out by KaVo-trained repair shops using origi‐
nal KaVo replacement parts.
Safety 13

3 Product description
S 11 L
SURGmatic
SURGmatic S11 L (Mat. no. 1.009.1010)
S 11 C
SURGmatic
SURGmatic S11 C (Mat. no. 1.009.1005)
Product description 14

3.1 Purpose – Proper use
Purpose:
This medical device is
▪ Only intended for dental treatment. Any other type of use or altera‐
tion to the product is impermissible and can be hazardous. The med‐
ical device is intended for the following uses: Surgery such as setting
an implant, bone augmentation, sinus lift, tooth extraction, implantol‐
ogy and oral, jaw and facial surgery.
▪ A medical device according to relevant national statutory regulations.
Product description 15

Proper use:
According to these regulations, this medical device may only be used for
the described application by a knowledgeable user. The following must
be observed:
▪ the applicable health and safety regulations
▪ the applicable accident prevention regulations
▪ these instructions for use
According to these regulations, it is the responsibility of the user to:
▪ only use equipment that is operating correctly,
▪ use the equipment for the proper purpose,
▪ protect him or herself, the patient and third parties from danger, and
▪ avoid contamination from the product.
Product description 16

3.2 Technical Specification
Drive speed
max. 40,000 rpm
identification 1 blue ring
Transmission 1 : 1
Maximum speed
max. 40,000 rpm
Handpiece cutters or grinders can be used.
Short handpiece cutters or grinders can be used after conversion.
The handpiece can be mounted on all INTRAmatic (LUX) motors, and
motors with a connection in accordance with ISO 3964 / DIN 13940.
Product description 17

3.3 Transportation and storage conditions
CAUTION
It is hazardous to start up the medical device after it has been stored
strongly refrigerated.
This can cause the medical device to malfunction.
▶ Prior to start-up, very cold products must be heated to a tempera‐
ture of 20°C to 25°C (68°F to 77°F).
Temperature: -20°C to +70°C (-4°F to +158°F)
Relative humidity: 5% RH to 95% RH absence of condensation
Product description 18

Air pressure: 700 hPa to 1060 hPa (10 psi to 15 psi)
Protect from moisture
Product description 19

4 Start up and shut down
WARNING
Hazard from nonsterile products.
Infection danger to the care provider and patient.
▶ Before first use and after each use, prepare and sterilise the medi‐
cal device if needed.
WARNING
Disposal of the product in the appropriate manner.
Prior to disposal, the product must be appropriately prepared or steri‐
lised if this is necessary.
Start up and shut down 20

4.1 Checking the amount of water
CAUTION
Overheating of the tooth due to lack of cooling water.
Thermal damage to the dental pulp.
▶ Adjust the water amount for the spray cooling to a minimum of 50
cm3/min
Start up and shut down 21

CAUTION
Hazard from insufficient amount of spray water.
Insufficient spray water can cause the medical device to overheat and
damage the tooth.
▶ Check spray water channels and if necessary clean spray nozzles
with the nozzle needle (Mat. no. 0.410.0931).
▶ Switch off spray-air and spray-water supply on the treatment device.
▶ Cooling the drill bit or bur via external supply.
▶ During surgical interventions, comply with the necessary precautions
regarding cooling.
Start up and shut down 22

▶ Use physiological, sterile cooling fluid.
Start up and shut down 23

5 Operation
5.1 Attach the medical device
WARNING
Detachment of the medical device during treatment.
A medical device that is not properly locked in place can become dis‐
connected from the motor coupling and fall off.
▶ Carefully pull on the medical device before each treatment to en‐
sure that it is securely locked onto the motor coupling.
Operation 24

CAUTION
Connect to the drive motor.
Handpiece blocked.
▶ Only start the handpiece when the chuck is closed.
CAUTION
Removing and attaching the handpiece while the drive motor is rotating.
Damage to the catch.
▶ Never attach or remove the handpiece while the device is rotating!
▶ Lightly spray O-rings on motor coupling with KaVo Spray.
Operation 25

▶ Place the medical device on the motor clutch and lock it into place.
With the SURGmatic S11 L, the latch must lock into place audibly.
▶ Pull on the medical device to make sure that it is securely affixed to
the coupling.
5.2 Remove the medical device
▶ Unlock the medical device from the motor coupling by twisting it
slightly and then pulling it along its axis.
Operation 26

5.3 Insert the handpiece or contra-angle handpiece drill bit.
Note
Only use handpiece or contra-angle handpieces that correspond to ISO
1797-1 type 1 and type 2, are made of steel or hard metal and meet the
following criteria:
- Shaft diameter: 2.334 to 2.35 mm
In contra-angle drills with drill bur stop:
- Shaft clamping length: at least 12 mm
- Overall length: max. 22 mm
In handpiece drills without drill bur stop:
- Shaft clamping length: at least 30 mm
- Overall length: max. 44.5 mm
Operation 27

WARNING
Use of unauthorised cutters or grinders.
Injury to the patient or damage to the medical device.
▶ Observe the instructions for use and use the cutter or grinder prop‐
erly.
▶ Only use cutters or grinders that do not deviate from the specified
data.
CAUTION
Injury from using worn drill bits or burs.
Drill bits or burs could fall out during treatment and injure the patient.
▶ Never use drill bits or burs with worn shafts.
Operation
28

CAUTION
Injury hazard from cutters or grinders.
Infections or cuts.
▶ Wear gloves or fingerstalls.
CAUTION
Hazard from defective chucking system.
The cutter or grinder could fall out and cause injury.
▶ Pull on the cutter or grinder to check that the chucking system is
okay and the cutter or grinder is securely held. When checking, in‐
serting and removing, use gloves or a fingerstall to prevent an in‐
jury or infection.
Operation
29

▶ Rotate the clamping ring in the direction of the arrow to the backstop
and insert the handpiece cutter or polisher into the chuck.
▶ Turn the clamping ring back into its initial position.
▶ Check that the cutter or grinder is securely attached by pulling on it.
5.4 Remove the handpiece or contra-angle drill bit
WARNING
Hazard from rotating cutter or grinder.
Lacerations and damage to the chucking system.
▶ Do not touch the cutter or grinder when it is rotating!
▶ Remove the cutter/grinder from the contra-angle handpiece after
treatment to avoid injury and infection when putting it away.
Operation 30

▶ After the milling or grinding tool has come to a standstill, turn the
clamping ring as far as it will go and remove the milling or grinding
tool.
▶ Turn the clamping ring back into its initial position.
5.5 Conversion for contra-angle handpiece drill bit
Note
The handpiece must be converted to use contra-angle handpiece drill
bits.
▶ Open the handpiece chuck.
▶ Insert the enclosed drill stop in the chuck.
▶ Press the contra-angle drill bit onto the stop, close the clamping ring,
and check for firm seating.
Operation 31

▶ To remove the drill bit stop, use the accompanying hook.
Operation 32

6 Troubleshooting
6.1 Check for malfunctions
CAUTION
Heating of the product.
Burns or product damage from overheating.
▶ Do not use the product if it is irregularly heated.
▶ The medical device is too hot while working:
Service the medical device.
▶ When the speed drops or is uneven:
Service the medical device.
Troubleshooting 33

▶ An O-ring is missing on the motor coupling:
Replace O-ring.
See also: Instructions for use of motor
6.2.1 Troubleshooting: Cleaning the spray tube
CAUTION
Hazard from insufficient amount of spray water.
Insufficient spray water can cause the medical device to overheat and
damage the tooth.
▶ Check spray water channels and if necessary clean spray tubes
with the nozzle needle (Mat. no. 0.410.0931).
Troubleshooting 34

▶ Use the nozzle needle (Mat. no. 0.410.0931) to free the water pas‐
sage at the spray tubes.

7 Reprocessing steps in accordance with ISO 17664
7.1 Preparation at the site of use
WARNING
Hazard from inappropriately reprocessed products.
There is a risk of infection from contaminated medical devices.
▶ Take suitable personal protective measures.
▶ Remove the cutter or grinder from the medical device.
▶ Remove all residual cement, composite or blood immediately.
▶ Recondition the medical device as soon as possible after treatment.
▶ The medical device must be dry when transported for reconditioning.
▶ Do not place it in a solution or similar.
Reprocessing steps in accordance with ISO 17664 36

7.2 Non-fixing preliminary cleaning of the spray tube
Accessories required:
▪ Demineralised water 30 °C ± 2 °C (86 °F ± 3.6 °F)
▪ Nozzle pin
▪ Brush, e.g. medium-hard toothbrush
▪ Disposable syringe
▶ Check the patency of spray tube and clean it using the nozzle pin
(Mat. no. 0.410.0931).
▶ Rinse through the spray tube with at least 20 ml demineralised water
with the aid of a disposable syringe.
Reprocessing steps in accordance with ISO 17664 37

▶ If the passability of the spray tube cannot be determined after the
manual rinsing procedure, the dental product must be replaced.
Brush the spray tube under running tap water water for at least 20 sec‐
onds using a medium-hard toothbrush.
The non-fixing preliminary cleaning is a central constituent and must be
carried out prior to the automatic reconditioning.
In the KaVo QUATTROcare CLEAN, a validated interior cleaning of the
spray tube can be achieved by using the surgical adapter coupling.
Reprocessing steps in accordance with ISO 17664 38

In the cleaning and disinfecting device, validated internal cleaning of the
spray tube necessitates preliminary non-fixing cleaning.
Reprocessing steps in accordance with ISO 17664 39

7.3 Cleaning
CAUTION
Malfunctions from cleaning in the ultrasonic unit.
Defects in the product.
▶ The instrument must not be cleaned in ultrasonic devices!
7.3.1 Cleaning: Manual external and internal cleaning
Not applicable.
Reprocessing steps in accordance with ISO 17664 40

7.3.2 Cleaning: Automated external cleaning
KaVo recommends thermodisinfectors in accordance with EN ISO
15883-1, which are operated with alkaline cleaning agents with a pH val‐
ue of max. 10 (e.g. Miele G 7781/G 7881 – Validation was carried out
with Programme "VARIO-TD", cleaning agent "neodisher® mediclean",
neutralisation agent "neodisher® Z" and rinsing agent "neodisher® miel‐
clear" and only applies to the material compatibility with KaVo products).
▶ For program settings as well as cleansers and disinfectants to be
used, please refer to the Instructions for Use of the thermodisinfector
(complying with max. pH value of 10).
Reprocessing steps in accordance with ISO 17664 41

▶ In order to prevent negative effects on the medical device, make
sure that the interior and the exterior of the medical device are dry
after completion of the cycle, and then grease it immediately with
servicing agents from the KaVo care system.
▶ Manual external and internal cleaning cannot be performed. Follow‐
ing the non-fixing preliminary cleaning (item 7.2), the reprocessing
must be continued in the thermodisinfector.
In the KaVo QUATTROcare CLEAN, validated interior cleaning of the
spray tube using the surgical adapter coupling is permissible.
Reprocessing steps in accordance with ISO 17664 42

7.4 Disinfection
CAUTION
Malfunctioning from using a disinfectant bath or disinfectant containing
chlorine.
Defects in the device.
▶ Only disinfect in the thermodisinfector.
7.4.1 Disinfection: Manual external and internal disinfection
Not applicable.
Reprocessing steps in accordance with ISO 17664 43

7.4.2 Disinfection: Machine disinfection - external and internal
KaVo recommends thermodisinfectors in accordance with EN ISO
15883-1, which are operated with alkaline cleaning agents with a pH val‐
ue of max. 10 (e.g. Miele G 7781/G 7881 – Validation was carried out
with Programme "VARIO-TD", cleaning agent "neodisher® mediclean",
neutralisation agent "neodisher® Z" and rinsing agent "neodisher® miel‐
clear" and only applies to the material compatibility with KaVo products).
▶ For program settings as well as cleansers and disinfectants to be
used, please refer to the Instructions for Use of the thermodisinfector
(complying with max. pH value of 10).
Reprocessing steps in accordance with ISO 17664 44

▶ In order to prevent negative effects on the medical device, make
sure that the interior and the exterior of the medical device are dry
after completion of the cycle, and then grease it immediately with
servicing agents from the KaVo care system.
7.5 Drying
Manual Drying
▶ Blow off the outside and inside with compressed air until water drops
are no longer visible.
Automatic Drying
The drying procedure is normally part of the cleaning program of the ther‐
modisinfector.
Reprocessing steps in accordance with ISO 17664 45

▶ Follow the instructions for use of the thermodisinfector.
7.6 Care products and systems - Servicing
WARNING
Sharp cutters or grinders in the medical device.
Risk of injury from sharp or pointed cutters or grinders.
▶ Remove cutter or grinder.
CAUTION
Premature wear and malfunctions from improper servicing and care.
Reduced product life.
▶ Perform proper care regularly!
Reprocessing steps in accordance with ISO 17664 46

Note
KaVo only guarantees that its products will function properly when the
care products used are those listed as accessories, as they were tested
for proper use on our products.
7.6.1 Care products and systems - Servicing: Care with KaVo Spray
KaVo recommends servicing the product after each time it is used, i.e. af‐
ter each automatic cleaning and before each sterilisation.
▶ Remove the cutter or grinder.
▶ Cover the product with the Cleanpac bag.
Reprocessing steps in accordance with ISO 17664 47

▶ Plug the product onto the cannula, and press the spray button for
one second.
Servicing of the clamping chuck
KaVo recommends cleaning and servicing the chuck system once a
week.
▶ Remove the cutter or grinder, place the spray nipple tip in the open‐
ing and spray.
Reprocessing steps in accordance with ISO 17664 48

Note
Carry out servicing according to instructions in the section "Care with
KaVo Spray".
7.6.2 Care products and systems - Servicing: Care with KaVo SPRAYr‐
otor
KaVo recommends servicing the product after each time it is used, i.e. af‐
ter each automatic cleaning and before each sterilisation.
▶ Place the product on the appropriate coupling of the
KaVo SPRAYrotor and cover it with a CLEANpac bag.
▶ Service the product.
See also: Instructions for use KaVo SPRAYrotor
Reprocessing steps in accordance with ISO 17664 49

7.6.3 Care products and systems - Servicing: Servicing with KaVo
QUATTROcare 2104 / 2104A
Servicing device with expansion pressure for the cleaning of inorganic
residues and optimum care.
KaVo recommends servicing the product after each disinfection, and be‐
fore each sterilisation, in the scope of the reprocessing.
▶ Remove the cutter or grinder.
▶ Servicing the product.
Reprocessing steps in accordance with ISO 17664 50

7.6.4 Care products and systems - Servicing: Servicing with KaVo
QUATTROcare PLUS
KaVo recommends servicing the product after each disinfection, and be‐
fore each sterilisation, in the scope of the reprocessing.
▶ Remove the cutter or grinder.
▶ Servicing the product in QUATTROcare PLUS.
See also: Instructions for Use KaVo QUATTROcare PLUS 2124 A
Reprocessing steps in accordance with ISO 17664 51

Servicing the clamping chuck
KaVo recommends cleaning and servicing the chuck system once a
week.
See also: Instructions for Use KaVo QUATTROcare PLUS 2124 A
Note
Handpieces must be taken off the service couplings before the chuck
service can be started and performed.
▶ Remove the service coupling chuck from the side hatch of the
QUATTROcare PLUS and attach it to coupling service point four, on
the far right. A MULTIflex adapter must be mounted there.
Reprocessing steps in accordance with ISO 17664 52

▶ Press the handpiece together with the guide bush of the chuck to be
serviced against the tip of the service coupling chuck.
▶ Press the button showing the chuck service symbol.
Reprocessing steps in accordance with ISO 17664 53

Note
Close the chuck service mode.
Option 1: Place the dental handpieces in the QUATTROcare PLUS
2124 A, close the front door and start theservice procedure.
Option 2: After three minutes with no service procedure running, the de‐
vice automatically switches back to normal service mode.
See also: Care with KaVo QUATTROcare PLUS
7.6.5 Care products and systems - Servicing: Servicing with KaVo
QUATTROcare CLEAN 2140 A
Programme-controlled cleaning and servicing device for perfect instru‐
ment and turbine care.
Reprocessing steps in accordance with ISO 17664 54

KaVo recommends servicing the product as part of the reprocessing after
each use, i.e. after each cleaning, disinfection, and before each sterilisa‐
tion.
▶ Remove the cutter or grinder.
▶ Service the product in QUATTROcare PLUS.
See also: Instructions for use KaVo QUATTROcare CLEAN 2140 A
Servicing the clamping chuck
KaVo recommends cleaning and servicing the chuck system once a
week using the collet servicing program integrated in the device.
See also: Instructions for use KaVo QUATTROcare CLEAN 2140 A
Reprocessing steps in accordance with ISO 17664 55

7.7 Packaging
Note
The sterilisation bag must be large enough for the handpiece so that the
bag is not stretched.
The quality and use of the sterilisation packaging must satisfy applicable
standards and be suitable for the sterilisation procedure!
▶ Individually seal the medical device in the sterilised item packaging.
Reprocessing steps in accordance with ISO 17664 56

7.8 Sterilisation
Sterilisation in a steam steriliser (autoclave) in accordance with EN
13060 / ISO 17665-1
CAUTION
Premature wear and malfunctions from improper servicing and care.
Reduced product life.
▶ Before each sterilisation cycle, service the medical device with Ka‐
Vo care products.
Reprocessing steps in accordance with ISO 17664 57

CAUTION
Contact corrosion due to moisture.
Damage to product.
▶ Immediately remove the product from the steam steriliser after the
sterilisation cycle!
The KaVo medical device has a maximum temperature resistance up to
138 ℃ (280.4 °F).
Reprocessing steps in accordance with ISO 17664
58

Select a suitable procedure (depending on the available autoclave) from
the following sterilisation processes:
▪ Autoclave with three times pre-vacuum:
– at least 3 minutes at 134 °C -1 °C / +4 °C (273 °F -1.6 °F / +7.4
°F)
▪ Autoclave using the gravity method:
– at least 10 minutes at 134 °C -1 °C / +4 °C (273 °F -1.6 °F / +7.4
°F)
▶ Use according to the manufacturer's Instructions for Use.
7.9 Storage
Prepared products must be stored, protected from germs (as far as pos‐
sible) and dust, in a dry, dark, cool room.
Reprocessing steps in accordance with ISO 17664 59

▶ Comply with the expiry date of the sterilised items.
Reprocessing steps in accordance with ISO 17664 60

8 Tools
Available from dental suppliers.
Material summary Mat. No.
Instrument stand 2151 0.411.9501
Cleanpac 10 units 0.411.9691
Cellulose pad 100 units 0.411.9862
Drill stop 0.524.0892
Hook 0.410.1963
Nozzle needle 0.410.0931
Coupling piece 0.593.0361
Spray head INTRA (KaVo Spray) 0.411.9911
Service coupling for heads (QUAT‐
TROcare)
0.411.7941
Surgery service coupling 1.009.9489
Tools 61

Material summary Mat. no.
Adaptor INTRAmatic (CLEANspray
and DRYspray)
1.007.1776
KaVo CLEANspray 2110 P 1.007.0579
KaVo DRYspray 2117 P 1.007.0580
KaVo Spray 2112 A 0.411.9640
ROTAspray 2 2142 A 0.411.7520
QUATTROcare plus Spray 2140 P 1.005.4525
Tools 62

9 Terms and conditions of warranty
The following warranty conditions apply to this KaVo medical device:
KaVo provides the end customer with a warranty of proper function and
guarantees zero defects in respect of material and processing for a peri‐
od of 12 months from the date of the invoice, subject to the following con‐
ditions:
In case of justified complaints, KaVo will honour its warranty with a free
replacement or repair. Other claims of any nature whatsoever, in particu‐
lar with respect to compensation, are excluded. In the event of default,
gross negligence or intent, this shall only apply in the absence of manda‐
tory legal regulations to the contrary.
KaVo shall not be liable for defects and their consequences that have
arisen or may arise from natural wear, improper handling, cleaning or
maintenance, non-compliance with operating, maintenance or connection
instructions, calcination or corrosion, contaminated air or water supplies
Terms and conditions of warranty 63

or chemical or electrical factors deemed abnormal or impermissible in ac‐
cordance with KaVo's instructions for use or other manufacturer's instruc‐
tions. The warranty granted does not usually extend to lamps, light con‐
ductors made of glass and glass fibres, glassware, rubber parts, and the
colourfastness of plastic parts.
All liability is excluded if defects or their consequences originate from ma‐
nipulations or changes to the product made by the customer or a third
party that is not authorised by KaVo.
Warranty claims will only be accepted if the product is submitted along
with proof of purchase in the form of a copy of the invoice or note of deliv‐
ery. The dealer, purchase date, type, and serial number must be clearly
evident from this document.
Terms and conditions of warranty 64

1.009.4885 · kb · 20130927 - 03 · en