1 User notes .....................................................................................................................................................3
1.2 User guidelines ........................................................................................................................................ 4
1.2.1 Standard documentation ..................................................................................................................4
1.2.3 Symbols used ...................................................................................................................................5
1.2.4 Symbols on nameplates ................................................................................................................... 5
1.3 Service ..................................................................................................................................................... 6
2.2.1 General ..........................................................................................................................................12
2.4 Prerequisite for proper technical operation ............................................................................................ 16
2.4.1 Data backup ...................................................................................................................................16
3.1 Entire system ......................................................................................................................................... 20
3.2 Where to affix the nameplates, power rating plates and caution labels .................................................21
3.5.1 Active Sensor holder ......................................................................................................................29
3.6 Status icon and sensor status on the PC ...............................................................................................31
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Instructions for use KaVo Dig eXam 3520, 3530
Contents
3.7 Technical Data ....................................................................................................................................... 33
3.7.1 KaVo Dig eXam Sensors and Interface .........................................................................................33
3.7.2 IT component requirements ...........................................................................................................33
3.7.3 Ambient conditions for KaVo Dig eXam sensors and interface [compliant with IEC601-1] ............34
4.2 Taking a digital X-ray ............................................................................................................................. 44
6 Preparation methods DIN EN ISO 17664 .................................................................................................... 51
6.1 Cleaning and disinfecting .......................................................................................................................51
7 Accessories and compatibility .....................................................................................................................53
7.1 eXam Family .......................................................................................................................................... 53
8.1 Symptoms, causes and solution ............................................................................................................ 59
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.1 Intended users
1 User notes
1.1 Intended users
This document is intended for use by dentists and other practice or clinic employees
who are conversant with the taking, processing and archiving of computer-based
intraoral X-rays on the Microsoft® Windows operating system .
Prior to using the equipment, it assumed that users have been instructed in the use
of KaVo Dig eXam-Sensors in accordance with the stipulations of the country in
which they are practising, on the safe and proper use of X-ray radiation for the taking
of intraoral dental X-rays.
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.2 User guidelines
1.2 User guidelines
Requirement
Read these instructions before the initial startup to prevent misuse and damage.
This document has been translated from the German original.
Note
Microsoft and Windows are registered trademarks of Microsoft Corporation and its
registered subsidiaries.
VixWin PRO is a registered trademark of Gendex Dental Systems.
XCP-DS is a registered trademark of DENTSPLY RINN.
KaVo Dig eXam is a protected trademark of KaVo.
The utilisation of company logos or trademarks not named here does not indicate
that they are subject to unrestricted use. Every company logo or trademark men‐
tioned here is the sole property of the company mentioned. Brands, names and
prices are given for information purposes only.
1.2.1 Standard documentation
The product-related documentation consists of the following components. You can
order more of these from KaVo, if necessary:
▪ Customer documents
–User instructions
–Assembly instructions
▪ User instructions Software VixWin PRO.
1.2.2 Abbreviations
Abbrevia‐
tion
ALARA"As low as reasonably achievable": The guiding principle behind radiation protection during the
EMCElectromagnetic compatibility
UIUser instructions
HubA central point: a distribution device that makes available a number of USB interfaces.
IECInternational Electrotechnical Commission
AIAssembly instructions
SQL"Structured Query Language": Standardised computer language for querying relational databases
SFCSafety checks
SWSoftware
STIService Technician's instructions
USBUniversal Serial Bus. Standardised means of connecting peripherals to personal computers.
Meaning
taking of X-rays, meaning that radiation doses for both workers and the public are typically kept
lower than their regulatory limits.
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.2 User guidelines
1.2.3 Symbols used
See the section Safety/Warning Symbol
Important information for users and technicians
Action request
1.2.4 Symbols on nameplates
Type BF application part [5333;IEC 417]
Consult user instructions
CE (Communauté Européenne) mark. Products bearing this mark conform
to the requirements of the pertinent EC directives (applicable European
standards).
CSA label
SN:Serial number
REF:Material number (for sensor size IMat. no. 1.003.4498, for sensor size
IIMat. no. 1.003.4499)
Type:device type (for sensor size I 3520, for sensor size II 3530)
For information about proper disposal, see intended purpose
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.3 Service
1.3 Service
Service hotline:
+ 49 (0) 7351 56-2900
Service.Roentgen@kavo.com
Please indicate the version number of the program.
Additional information can be obtained at: www.kavo.com
For North America
KaVo Dental
KaVo Technologies / Gendex Imaging
019 West Oakton Street
Des Plaines, IL 60018-1884
USA
+1 (847) 640-48 00
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.4 Implied warranty
1.4 Implied warranty
The KaVo end-user customer guarantee for the product named in the completion
certificate guarantees that the product functions correctly and that there are no faults
in the material or workmanship for a duration of 12 months following the purchase
date, according to the following conditions:
Following a reasonable complaint relating to defects or short delivery, KaVo will
provide a replacement or perform repairs. KaVo reserves the right to perform re‐
pairs.
Claims of any other nature, damages in particular, are excluded. In case of default
and gross negligence or intent, the latter only applies if there are no compelling legal
provisions opposing it.
KaVo shall not be liable for defects and their consequences, which occur as a result
of normal normal wear and tear, or of improper cleaning and maintenance, nonobservance of the operating, maintenance or connection regulations; calcination or
corrosion; a contaminated air or water supply; or chemical or electrical effects, which
are non-standard or not permitted according to company regulations.
As a general rule, this guarantee does not apply to lamps, glassware, rubber parts
or the colour durability of synthetic materials.
KaVo shall not be liable for defects or their consequences if they are likely to be a
direct result of actions or modifications by a customer or third party.
Any claims arising from this guarantee can only be lodged if the completion certifi‐
cate (carbon copy) has been sent in to KaVo and the operator/user is able to produce
the original.
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.5 Limitation of implied warranty
1.5 Limitation of implied warranty
KaVo shall assume responsibility for the safety, reliability and performance of all
KaVo system components provided that:
▪ Assembly, upgrades, new settings, modifications or repairs are all carried out
by Service Technicians, who have been trained by KaVo, or by KaVo authorised
dealer personnel
▪ The IT components provided by the operator correspond to the technical hard‐
ware and software requirements included in these user instructions.
▪ The system has been installed and operated in accordance with the User in‐
structions and Assembly instructions.
▪ All servicing is performed in full compliance with DIN VDE-075-1.
▪ In Germany, the location in whichKaVo Dig eXam is installed, must comply with
the regulationsDIN VDE 0100-710: 2002-11 and VDE 0100-560:1995 in its de‐
sign. In other countries, the corresponding national regulations must be respec‐
ted.
▪ The VixWin PRO software has been installed in accordance with the VixWin Pro
user instructions
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.6 Transportation and storage
1.6 Transportation and storage
1.6.1 Transportation damage
Outside of Germany
Note
KaVo is not liable for damage arising from transportation.
Immediately inspect the delivery after receipt!
If external damage to the packaging is visible upon delivery, follow the procedure
below:
1. The recipient must record the loss or damage in the notice of delivery. The re‐
cipient and employee of the transportation firm must sign the notice of delivery.
The recipient can only assert damages against the transportation company ba‐
sed on these records.
2. Leave the product and packaging unchanged.
3. Do not use the product.
If the product is damaged and there is no discernable damage to the packaging
upon delivery, proceed as follows:
1. Report the damage immediately or at least 7 days after the delivery to the deli‐
very company .
2. Leave the product and packaging unchanged.
3. Do not use a damaged product.
Note
If the recipient does not follow one of the above instructions, the damage will be
held to have occurred after the delivery (according to . CMR law , section 5, Art.
30).
1.6.2 Information on the packaging: Storage and transport
Note
Keep the packaging for returning the product for service or repairs .
The symbols printed on the outside are for transportation and storage, and have the
following meaning:
Transport upright with the arrows pointing upwards
Fragile - protect against knocks
Keep dry
Maximum permitted stacking load
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Instructions for use KaVo Dig eXam 3520, 3530
1 User notes | 1.6 Transportation and storage
Temperature range
Humidity
Air pressure
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.1 Explanation of safety symbols
2 Safety
2.1 Explanation of safety symbols
2.1.1 Hazard warning symbol
Warning symbol
2.1.2 Explanation of different levels of hazard
Safety instructions with three hazard levels are used in this document for avoiding
personal and property damage.
CAUTION
indicates a hazardous situation that can lead to property damage or minor to mo‐
CAUTION
derate injury.
WARNING
DANGER
DANGER
WARNING
indicates a hazardous situation that can lead to serious injury or death.
DANGER
indicates a maximum hazardous situation that can directly cause serious injury or
death.
2.1.3 Structure
The introduction describes the type and source of the hazard.
This section describes the potential consequences of non-observance.
▶ The optional step contains necessary measures for avoiding hazards.
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.2 Intended purpose
2.2 Intended purpose
2.2.1 General
This KaVo product is intended only for use in the field of dentistry. It is impermissible
to use the product for a purpose for which it was not intended.
"Proper use" includes following all the instructions for use and ensuring that all in‐
spections and service tasks are performed.
Apply and meet the overarching guidelines and/or national laws, national regulati‐
ons and the rules of technology for medical devices applicable for startup and use
of the KaVo product for the intended purpose.
The user must ensure that that the device works properly and is in a satisfactory
condition before each use.
During use, national legal regulations must be observed, in particular:
▪ the applicable health and safety regulations.
▪ the applicable accident prevention regulations.
The user must observe the following:
▪ - only use properly operating equipment.
▪ protect himself or herself and third parties from danger.
▪ avoid contamination from the product.
The safety checks (SFC) must be performed on an annual basis.
Note
The product must be cleaned and serviced according to instructions if it is not to
be used for a long period.
Observe the corresponding country-specific regulations when finally shutting down
a KaVo product. Please direct all questions regarding the proper disposal of KaVo
products to the nearest KaVo branch.
2.2.2 Product-specific
Dig eXamtogether with VixWin PRO is intended for processing dental, intraoral Xrays.
The radiographs are displayed and archived using the software VixWin PRO.
Prior to using the equipment, users of the KaVo Dig eXam-Sensors must have un‐
dergone full instruction, in accordance with the stipulations of the country in which
they are practising, on the safe and proper use of X-ray radiation for the taking of
intraoral dental X-rays.
KaVo Dig eXam has electronic components in the Trigger and Sensor that are to
be disposed of in accordance with the relevant country specific regulations.
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.2 Intended purpose
Disposal of electronics
Note
According to the EC Directive 2002/96 concerning electrical and electronic used
devices, this product is subject to the cited directive and must be disposed accor‐
dingly within Europe.
Before disassembling and disposing of the product, it must be completely proces‐
sed (disinfected, sterilised) according to the section "Preparation methods".
Additional information can be obtained from KaVo (www.kavo.com) or your dental
supplier.
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.3 Safety symbols
2.3 Safety symbols
Ionising radiation
Overexposure to X-ray radiation.
CAUTION
CAUTION
CAUTION
▶ The handler can and must take measures, in accordance with country-specific
legal stipulations, to minimise their personal dose of radiation!
Risk of injury by using unsuitable electrical devices.
Increased risks within patient surroundings; e.g. sensing electrical current or re‐
ceiving electric shock through contact with parts
▶ Adhere to the requirements described within these user instructions
▶ Only use IT components that are fully compliant with the requirements descri‐
bed within these user instructions.
▶ If any of the system components are damaged, stop use immediately.
▶ Only use standard-compliant devices.
Injury caused by damaged sensors
Damaged sensors may cause personal injury.
▶ If sensors are damaged, stop using them.
▶ If the sensor wire is damaged, stop using it.
CAUTION
CAUTION
CAUTION
CAUTION
Ignition of ignitable mixtures due to electrical equipment in operation
Deflagration
▶ KaVo Dig eXam must not be operated when using ignitable mixtures.
Malfunctions from electromagnetic fields.
The product meets the applicable requirements regarding electromagnetic fields.
Given the complex interactions between equipment and cell phones, the product
may be influenced by a cell phone that is in use.
▶ Do not use cell phones in medical offices, hospitals, or laboratories.
▶ Turn off electronic devices such as computer storage media, hearing aids, etc.
during operation .
Risks from electromagnetic fields.
The functions of implanted systems (such as pacemakers) can be influenced by
electromagnetic fields.
▶ Ask patients before treatment.
Loss of data when taking x-rays
When the transmission of data from the KaVo Dig eXam sensor to the computer
does not meet the USB 2.0 standard, data may be lost when taking x-rays due to
the limited bandwidth of earlier USB versions.
▶ Each USB connection between the computer and sensor must completely meet
the USB 2.0 standard.
▶ Each port (computer or hub) to which the sensors are connected must offer the
full output of 500 mA specified fur USB.
▶ The operating system for the computer must support USB 2.0 in high-speed
mode. The most recent service pack by Microsoft must be installed.
▶ The protective conductor connections described in these instructions must be
installed.
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.3 Safety symbols
Monitor image interference preventing accurate diagnosis
The quality of the X-ray image displayed on screen is dependent both on the prac‐
CAUTION
tice or clinic's ambient conditions as well as the monitor settings.
▶ If you suspect interference on the image display, use test images to check
whether the problem lies with the monitor.
▶ Clean the screen on a regular basis.
▶ Make sure that you use correct screen settings only.
Note
When positioning the screen, keep it out of direct sunlight and prevent light reflec‐
ting off it to enable the medical data to be read properly.
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.4 Prerequisite for proper technical operation
2.4 Prerequisite for proper technical operation
Responsibility is assumed for the safety, reliability and performance of the compo‐
nent supplied by KaVo when:
▪ Installation, expansions, adjustments, changes or repairs is done by technicians
trained by KaVo or third parties authorised by KaVo for the Dig eXam, or by the
personnel of authorised distributors.
▪ The unit is operated according to the instructions for use and installation.
▪ The IT components supplied by the operator meet the technical requirements in
these instruction for use for hardware and software, and they are installed and
set up according to the descriptions of these components.
▪ KaVo Dig eXam is an electronic medical device, and is subject to the special
precautions necessary for EMC. KaVo Dig eXam may only be operated when it
has been installed according to the EMC instructions in the instructions for use
and installation.
▪ When setting up the unit, follow all the requirements of VDE 0751-1, "Repeated
tests and test before startup of electronic medical devices and systems - general
guidelines".
▪ In Germany ,the room in which the Dig eXam is installed must be designed ac‐
cording to the specifications DIN VDE 0100-710:2002-11 ad VDE
0100-560:1995. In other countries, follow the corresponding national specifica‐
tions.
CAUTION
Note
The installation and fitting of IT components for Dig eXam are the responsibility of
the practice or clinic.
Unauthorised accessories
Only original replacement parts and accessories should be used, to ensure that
there is no increase in the emissions and/or a reduction in the stability in terms of
the electromagnetic compatibility.
▶ Only use authorised or recommended spare parts and accessories.
See also: 3.7 Technical Data, Page 33
Observe the corresponding country-specific regulations when finally shutting down
a KaVo product. Please direct all questions regarding the proper disposal of KaVo
products to the nearest KaVo branch.
See also: Technical data in user instructions.
2.4.1 Data backup
It is the user's responsibility alone to back up data.
KaVo recommends daily back-up.
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.4 Prerequisite for proper technical operation
Data loss
Establish a data backup strategy.
CAUTION
▶ VixWin PROuses the file system supplied with the Microsoft operating system
for saving image data. Correspondingly, this data must also be included within
the backup strategy of your practice or clinic.
Note
The image data produced using KaVo Dig eXam replaces the conventional intraoral
radiographs taken on X-ray film and, as such, is subject to the same country-spe‐
cific requirements governing this; such as the mandatory length of time for storing
X-rays etc.
These country-specific stipulations and requirements may also include the recor‐
ding of dosage levels and information about the patient's indication.
The user should regularly make back-up copies If a hard disk in the PC fails, this
protects from data loss and increases the safety of the system data. Such a copy is
also termed a backup. It should not be confused with the export of data in which the
data remain in the PC.
Store backup copies in a safe place.
There are various backup options. You can choose between:
▪ A full backup, which always backs up every single piece of data on the hard drive
that needs backing up.
▪ An incremental backup, which only saves data that has been modified since the
last backup.
A full backup is a lengthy procedure and cannot be performed on a daily basis.
Therefore, practices nowadays usually decide to implement a hybrid of the two
backup options (full and incremental). whereby, at one point in time, the entire
quantity of stored data is backed up and, on later occasions, backups are run at
regular intervals for modified data only.
Please also note that a hard drive error may occur whilst a backup is being written.
For this reason, you should never overwrite the most recent backup copy.
Note
The computer expert or system administrator at your practice will have the most
up-to-date technical information as regards keeping and running backup copies.
2.4.2 Sensor handling
Precautionary instructions for handling the sensors
Never:
▪ Sterilise the sensors or subject them to high-pressure sterilisation (autoclave).
▪ Drop the sensors.
▪ Twist or tread on the sensor wires.
▪ Let patients bite on the sensor or its wire.
▪ Remove the sensors when in use or while the X-ray is being taken.
▪ Pull or bend the wire..
▪ Immerse the KaVo trigger in the cleaning bath.
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Instructions for use KaVo Dig eXam 3520, 3530
2 Safety | 2.4 Prerequisite for proper technical operation
Electrostatic discharge
▪ When the sensors are not in use, it is recommended that they be stored in the
storage containers provided.
▪ Never touch the USB connection contact points!
2.4.3 Standards for IT-components
The IT components used in conjunction with Dig eXam, in particular USB-connec‐
tion between Dig eXam and the PC must correspond with the details given in these
User instructions.
See also: 2.4.4 Standard conformity, Page 18
See also: 3.3.3 Data connection via USB 2.0, Page 25
2.4.4 Standard conformity
The KaVo Dig eXam Sensors and the KaVo Dig eXam Interface comply with the
following standards
▪ IEC 60601-1:1988 +A1:1991 + A2:1995 [For the USA UL 60601-1:2003. For
The KaVo Dig eXamdriver software conforms to standards:
▪ IEC 60601-1-4: 1996 + A1: 1999
Note
The delivered Vix Win Pro software also meets this standard.
KaVo Dig eXam and the IT components together make up a medical, electrical sys‐
tem.
The standards applicable to these IT components depend on their specific location
within the practice or clinic. In general, these IT components must comply with IEC
60950-1:2001.
The system that is formed by these IT components andKaVo Dig eXam when in‐
stalled in accordance with the assembly instructions for KaVo Dig eXam and meets
the requirements stipulated in this section, conforms to standard
- IEC 60601-1-1:2000
Rooms used for medical purposes
The room where KaVo Dig eXam Sensors are operated, must be designed in ac‐
cordance with regulationDIN VDE 0100-710:2002-11. In other countries, the corre‐
sponding national regulations must be respected.
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