JURA Z10 User Manual

Z10 (EA/SA/INTA)

Instructions for Use

Table of contents

Your Z10

1 Control elements ��4

2 For your safety ��6

Comply with the instructions for use ��6 Proper use ��6 User limitations ��6 Use by children �� 7 What to do in the event of damage �� 7 Preventing damage �� 7 Danger of electric shock ��9 Danger of burns, scalding and injury ��9

3 Preparing and using for the first time ��10

Operation with touchscreen display and Rotary Switch �� 10 Setting up the machine ��10 Filling the bean container �� 10 Determining the water hardness �� 11 First-time use ��11 Managing your Z10 – the JURA Cockpit �� 13 Connecting milk �� 13 Connecting the Cool Control milk cooler wirelessly �� 14 Establishing a WiFi connection �� 14

4 Preparation �� 15

Aroma Selection ��16 Preparation with preselection (Speciality Selection) ��16 Cold Brew �� 17 Espresso and coffee �� 17 Latte macchiato, cappuccino and other speciality coffees with milk �� 17 Milk and milk foam �� 18 Espresso doppio �� 18 Caffè Barista and lungo Barista �� 18 Pot of coffee �� 18 Ground coffee ��19 Hot water �� 20 Adjusting the product settings �� 20

5 Daily operation ��21

Switching the machine on and off �� 21 Filling the water tank ��21 Maintenance actions �� 22

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Table of contents

6 Machine settings �� 23

7 Maintenance �� 24

Rinsing the machine �� 24 Automatic milk system rinsing �� 24 Cleaning the milk system �� 24 Dismantling and rinsing the dual spout �� 25 Inserting/changing the filter �� 27 Cleaning the machine �� 28 Descaling the machine �� 29 Descaling the water tank �� 31 Cleaning the bean container �� 31

8 Display messages �� 32

9 Troubleshooting �� 33

10 Transport and environmentally friendly disposal �� 35

Transport/ Emptying the system �� 35 Disposal �� 35

11 Technical data �� 36

12 Index �� 37

13 JURA contact details/ Legal information ��40

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1 Control elements

2

1

14

3

4

5

6

7

13

12

11

10

4

9

8

On/Off button

q

Cover for powder chute for ground coffee

w

Powder chute for ground coffee

e

Service socket with JURA WiFi Connect

r

(under cover)

Bean container with aroma preservation

t

cover

Rotary Switch

z

Touchscreen display

u

Height- and width-adjustable dual spout

i

Q

Cup grille

o

Drip tray

p

Coffee grounds container

a

Mains cable (permanently connected

s

or plug-in)

Hot-water spout

d

Water tank

f

Container for milk system cleaning

g

Measuring spoon for ground coffee

h

Filter casing

j

hg

6

j

2 For your safety

Comply with the instructions for use

Proper use

Before using the machine, read these instructions for use thoroughly and completely and comply with the instructions they contain� Keep these instructions for use close to the machine and pass them on to the next user�

Failure to observe the instructions for use may result in serious injuries or damage to property� Safety information is therefore indicated as follows:

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WARNING

Indicates circumstances that may result in serious injuries or death�

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CAUTION

Indicates circumstances that may result in minor injuries�

CAUTION Indicates circumstances that may

result in damage to property�

The machine is intended for private domestic use� It should only be used for coffee preparation and to heat milk and water� Use for any other purpose will be deemed improper�

User limitations

6

People, including children, who

do not have the physical, sensory or mental

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capabilities to use the machine safely or are inexperienced or lack knowledge

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must be supervised by a responsible person when using it, or must be instructed in how to use it correctly�

When using the CLARIS Smart filter cartridge or a JURA WiFi Connect, wireless connections are estab-

2 For your safety

lished� Specific details on the frequency band used and the maximum transmission power can be found in the ‘Technical data’ section�

Use by children

What to do in the event of damage

Children must be able to recognise and understand the potential dangers arising from incorrect use:

Keep children under the age of 8 away from

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the machine, or supervise them constantly� Children aged eight and over may only oper-

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ate the machine without supervision if they have been instructed in how to use it safely� Children may not clean or service the machine

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unless supervised by a responsible person� Do not allow children to play with the machine�

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Never use a damaged machine or mains cable. This could result in fatal electric shock.

In the event of signs of damage, disconnect the

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machine from the mains� To do this, first switch the Z10 off with the On/Off button Q� Only then should you remove the mains plug from the power socket� Replace a damaged plug-in mains cable with

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an original JURA mains cable� Unsuitable mains cables may result in consequential damage� Only permit authorised JURA service centres to

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carry out repairs to the machine and the permanently connected mains cable. Unsuitable repairs may result in consequential damage�

Preventing damage

To avoid damage to the machine and the mains cable:

Do not use the Z10 and the mains cable near

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hot surfaces�

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2 For your safety

Do not allow the mains cable to rub against

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sharp edges and ensure that it does not become trapped� Never allow the mains cable to loosely hang

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down� The mains cable could pose a tripping hazard or become damaged� Protect the Z10 from weather and direct

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sunlight� Only connect the Z10 to a mains voltage

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corresponding to that stated on the rating plate� The rating plate is located on the underside� Connect the Z10 directly to a domestic power

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socket� Using multi-socket adapters or extension cords may cause overheating� Do not use alkaline or alcohol-based cleaning

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agents; only use mild cleaning agents and a soft cloth� Do not use any coffee beans treated with

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additives or caramelised coffee beans� Only fill the water tank with fresh, cold,

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non-carbonated water� Switch the machine off with the On/Off button

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Q

if you are going to be absent for a longer period of time and remove the mains plug from the power socket� Only use original JURA maintenance products�

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Use of products that are not explicitly recommended by JURA could damage your Z10�

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2 For your safety

Danger of electric shock

Danger of burns, scalding and injury

Water conducts electricity. Do not bring water and electricity into contact with one another:

Never touch the mains plug with wet hands�

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Do not immerse the Z10 and/or mains cable in

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water� Do not put the Z10 or any individual parts in

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the dishwasher� Before cleaning, switch the Z10 off with the On/

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Off button Q� Always wipe the Z10 with a damp cloth rather than a wet one, and protect it from prolonged exposure to water splash� The Z10 must not be cleaned with a jet of water� The Z10 is not suitable for installation on a

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surface where a jet of water can be used�

Do not touch the spouts during operation� Use

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the handles provided� Optionally, your Z10 can be remotely operated

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using mobile devices� When preparing a product or initiating a maintenance programme, make sure that other people are not put at risk – for example, through contact with the spouts� Be careful to ensure that the dual spout is

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correctly installed and clean� Otherwise parts may come loose� There is a danger of parts being swallowed�

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3 Preparing and using for the first time

Operation with touchscreen display and Rotary Switch

Setting up the machine

You can operate your Z10 in two ways:

Your Z10 has a touchscreen display� Tap or swipe the display to

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trigger an action�

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Use the Rotary Switch, which can be turned or pressed�

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When setting up your Z10, please note the following:

Choose a spot for your Z10 which protects the machine against

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overheating� Ensure that the ventilation slots are not covered� Place the Z10 on a horizontal surface that is not sensitive to

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water�

Filling the bean container

CAUTION

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The bean container has an aroma preservation cover� This will ensure that your coffee beans retain their aroma for longer�

Coffee beans which have been treated with additives (e�g� sugar), ground coffee or freeze-dried coffee will damage the grinder�

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 Only use roasted, untreated coffee beans to fill the bean

container�

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 Remove the aroma preservation cover�

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 Remove any dirt or foreign objects from inside the bean

container�

3 Preparing and using for the first time

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 Fill the bean container with coffee beans and close the aroma

preservation cover�

Determining the water hardness

First-time use

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WARNING

CAUTION

When you use the machine for the first time, you must set the water hardness� If you do not know the hardness of your water, you can find this out first� Use the Aquadur® test strips supplied with the machine�

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 Hold the test strip under flowing water for one second� Shake

off the water�

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 Wait for about 1minute�

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 You will then be able to read the degree of water hardness from

the discolouration of the Aquadur® test strip and the description on the packaging�

If the machine is operated with a defective mains cable, there is a danger of potentially fatal electric shock�

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 Never use a machine which is damaged or has a defective mains

cable�

Milk, sparkling mineral water or other liquids can damage the water tank or the machine�

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 Only fill the water tank with fresh, cold water�

Precondition:The bean container has been filled�

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 For machines with a plug-in mains cable: Connect the mains

cable to the machine�

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 Insert the mains plug into a power socket�

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 Press the On/Off button Q to switch the Z10 on�

‘Sprachauswahl’

E To display more languages, touch 9 or 0 until the desired

language comes into focus (e�g� ‘English’)�

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 Touch ‘Save’�

‘Saved’ appears briefly on the display� ‘Water hardness’

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3 Preparing and using for the first time

w

q

E If you do not know the hardness of your water, you must

find this out first (see chapter 3 ‘Preparing and using for the

first time – Determining the water hardness’)�

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 Touch 9 or 0 to change the water hardness setting�

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 Touch ‘Save’�

‘Saved’ appears briefly on the display� ‘Insert filter’

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 Place a receptacle under the hot-water spout and dual spout�

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 Remove the water tank and rinse it with cold water�

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 Open the filter casing�

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 Insert the CLARIS Smart filter cartridge�

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 Close the filter casing�

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 Insert the filter casing into the water tank�

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 Turn the filter casing clockwise until it audibly clicks into place�

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 Fill the water tank with fresh, cold water and reinsert the tank�

E The machine automatically detects that you have just

inserted the filter cartridge�

‘Saved’ ‘Filter is being rinsed’ ‘System is filling’ ‘Empty drip tray’

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 Empty the drip tray and put it back into the machine�

‘Accessory’

Managing your Z10 – the JURA Cockpit



c

3 Preparing and using for the first time

T

 Touch ‘Connect’ to connect your Z10 to your network�

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 If necessary, scan the QR code with your mobile device to down-

load the JURA app (J�O�E�

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 Touch ‘Connect’�

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 Place a receptacle under the dual spout�

®

)�

‘Machine is rinsing’

The start screen is displayed� Your Z10 is ready for use�

You can manage your Z10 with the JURA Cockpit. Press the Rotary

4

$

Switch to open the JURA Cockpit�

Symbol Meaning

c f h 4 (white)

‘Maintenance’ section (blue)

‘Machine setting’ section (green)

‘Smart mode’ active

Your Z10 is connected with the network and/or Cool Control via JURA WiFi Connect�

4 (red) $

No connection to the WiFi network

Filter mode

Connecting milk

Your Z10 creates fine, creamy, feather-light milk foam with a perfect consistency� The most important requirement for frothing milk is a milk temperature of 4–8°C� We would therefore recommend using a milk cooler or a milk container�

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 Connect the milk pipe to the dual spout�

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 Connect the other end of the milk pipe to a milk container or a

milk cooler�

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3 Preparing and using for the first time

Connecting the Cool Control milk cooler wirelessly

Establishing a WiFi connection

Your Z10 can be connected with your Cool Control milk cooler�

Precondition:The JURA WiFi Connect is inserted into the service socket of your Z10�

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 Press the Rotary Switch�

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 Touch the ‘Machine setting’ f symbol�

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 Touch ‘1/2’ to go to the next page�

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 Touch ‘Connect accessory’�

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 Touch ‘Connect’�

‘Saved’

Your Z10 can be connected with your JURA app (J�O�E�

Precondition:J�O�E�

®

is installed on your mobile end device and

®

)�

you have logged into your home network� The JURA WiFi Connect is inserted into the service socket of your Z10�

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 Press the Rotary Switch�

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 Touch the ‘Machine setting’ f symbol�

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 Touch ‘Wi-Fi connection’�

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 Touch ‘Connect’�

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 Add a new network in your JURA app (J�O�E�®) and follow the

instructions�

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4 Preparation

Basic information about preparing drinks:

Aim What to do

Change the coffee strength of a single product

Change the amount for a single product

Change the consistency of grind, coffee strength, quantity and temperature for any given product

Display more products Turn the Rotary Switch to access

Stop preparation Touch ‘Cancel’ or press the Rotary

Place a product on the start screen as a favourite

During the grinding operation, move your finger across the display or turn the Rotary Switch

During preparation, move your finger across the display or turn the Rotary Switch

Tap and hold a product for around 2 seconds and configure the settings under ‘Product settings’

the product selector view or move your finger across the display

Switch Tap and hold a product for around

2 seconds and place another product under ‘Replace product’

E If no actions are performed on the machine for 9 minutes,

your ‘Z10’ will switch to standby mode� Touch the display or

press or turn the Rotary Switch to take it out of standby

mode�

E Coffee tastes best served hot� A cold porcelain cup cools the

beverage – and impairs the taste� We therefore recommend

prewarming the cups� You can purchase a JURA cup warmer

from your specialised dealer�

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4 Preparation

Aroma Selection

Preparation with preselection (Speciality Selection)

You can use Aroma Selection on your Z10 to change the consistency of grind and coffee strength of any product:

Example:Espresso with higher coffee strength

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 Place a cup under the dual spout�

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 Touch the ‘Aroma Selection’ symbol (bottom right)�

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 Touch ‘Espresso’�

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 Touch s to increase the coffee strength�

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 Touch ‘Start’�

The preset amount of water for coffee flows into the cup�

s

Touch ‘Z Z Z Z’ to call up the Speciality Selection and activate the desired preselection for your next product:

Speciality Selection Meaning

‘Cold Brew’ d (espresso, coffee,

The product is prepared as a cold beverage�

caffè Barista, lungo Barista)

‘Extra Shot’ s (all speciality coffees)

The product is prepared with two brewing operations, each with half the amount of water – for a speciality coffee with a particularly intense taste�

Double product e

The product is prepared 2x in succession (2 strokes)�

‘Ground coffee’ £

The product is prepared with ground coffee�

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E The Speciality Selection closes after 10 seconds� E If you press your preselection briefly, the next product will

be prepared according to your preselection�

E If you press and hold your preselection (for 2 seconds), the

preselection will be active until you switch off your Z10�

4 Preparation

Cold Brew

Espresso and coffee

The ‘Cold Brew’ preselection is used to prepare a cold speciality coffee�

Example:Coffee with ‘Cold Brew’ preselection

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 Fill the water tank with cold water�

E You can influence the brewing result: The colder the water in

the water tank, the colder the brewed beverage will be�

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 Place a cup under the dual spout�

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 Add ice cubes to the cup according to your own preferences�

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 Touch ‘Z Z Z Z’ to call up the Speciality Selection�

E The Speciality Selection closes after 10 seconds�

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 Touch d to activate the ‘Cold Brew’ preselection�

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 Touch ‘Coffee’�

The preset amount of water for coffee flows into the cup�

Example:Coffee

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 Place a cup under the dual spout�

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 Touch ‘Coffee’�

The preset amount of water for coffee flows into the cup�

Latte macchiato, cappuccino and other speciality coffees with milk

Your Z10 prepares the following speciality coffees with milk at the touch of a button:

Cortado

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Latte macchiato

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Macchiato

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Flat white

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Cappuccino

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Café au lait

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Example:Latte macchiato Precondition:Milk is connected to the dual spout�

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4 Preparation

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 Place a glass under the dual spout�

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 Touch ‘Latte macchiato’�

The preset amounts of milk and milk foam flow into the glass�

E There is a short interval while the hot milk separates from

the milk foam� This allows the typical layers of a latte

macchiato to form�

The preset amount of water for espresso flows into the glass�

E 8 minutes after preparation, the milk system is automati-

cally rinsed� Therefore always place a receptacle under the

dual spout after preparing milk�

To ensure that the milk system in the dual spout always works properly, you must clean it daily (see chapter 7 ‘Maintenance – Cleaning the milk system’)�

Milk and milk foam

Espresso doppio

Caffè Barista and lungo Barista

Pot of coffee

Your Z10 prepares hot milk and milk foam�

E 8 minutes after milk preparation, the milk system is

automatically rinsed� Therefore always place a receptacle

under the dual spout after preparing milk�

‘Doppio’ is Italian for ‘double’� When you select Espresso doppio, two espressi are prepared one after the other� The result is an extra full-bodied and aromatic speciality coffee�

For the ‘caffè Barista’ and ‘lungo Barista’, the Z10 blends the coffee with hot water using a special preparation method� This results in a full-bodied speciality coffee which is particularly easy to digest� You can change the amount of this additional water (see chapter 4 ‘Preparation – Adjusting the product settings’)�

Relive the good old days – a ‘pot of coffee’, traditionally made from porcelain, is perfect when you want to slow things down and catch up with friends or family� The ‘pot of coffee’ function provides a large portion of black coffee which is generally served at breakfast or to accompany a piece of cake� Fill the pot with 1–5 strokes of black coffee�

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4 Preparation

Ground coffee

You can choose to use a second coffee variety, for example decaffeinated coffee, with the filter funnel for ground coffee�

Never add more than two level measuring spoons of ground

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coffee� Use ground coffee which is not ground too finely� Very fine

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coffee can block up the system so that the coffee only comes out in drips� If you did not fill the machine with a sufficient amount of

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ground coffee, ‘Not enough ground coffee’ is displayed and the Z10 stops the operation� The desired speciality coffee must be prepared within approxi-

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mately one minute after filling with the ground coffee� Otherwise the Z10 stops the operation and is once more ready for use�

All speciality coffees with ground coffee are always prepared following the same model�

Example:Proceed as follows to prepare one espresso using ground coffee�

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 Place an espresso cup under the dual spout�

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 Touch ‘Z Z Z Z’ to call up the Speciality Selection�

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 Touch £�

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 Touch ‘Espresso’�

‘Please add ground coffee’

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 Open the powder chute cover�

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 Place one level measuring spoon of ground coffee into the filler

funnel�

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 Close the cover of the powder chute�

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 Touch ‘Next’�

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 Touch ‘Espresso’�

The preset amount of water for espresso flows into the cup�

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4 Preparation

Hot water

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CAUTION

Adjusting the product settings

The Z10 allows you to prepare different variants of hot water:

‘Hot water’

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‘Hot water for green tea’

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There is a danger of scalding from hot water splashes�

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 Avoid direct contact with the skin�

Example:Hot water

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 Place a cup under the dual spout�

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 Touch ‘Hot water’�

The preset amount of water flows into the cup�

Touch a product for approximately 2 seconds to access the settings:

‘Product settings’: Specify individual settings such as coffee

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strength, amount of water, etc�

‘Initials’: Change the name of the product�

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‘Permanent preselection’: Specify a permanent preselection

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(Speciality Selection)�

‘Replace product’: Replace the products on the start screen

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with your favourites�

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The settings always follow the same model�

Example:Proceed as follows to change the coffee strength for one coffee�

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 Touch ‘Coffee’ for approximately 2 seconds.

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 Touch ‘Product settings’�

E Depending on the selected product, there will be different

settings available which are represented by symbols on your

display�

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 Touch the _ symbol�

The _ symbol appears in white�

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 Turn the Rotary Switch to change the setting�

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 Touch ‘Save’�

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 Touch ‘Back’ to return to the start screen�

5 Daily operation

Switching the machine on and off

5 Daily operation

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 Place a receptacle under the dual spout�

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 Press the On/Off button Q�

‘Machine is rinsing’

Your Z10 is switched on or off�

E When the machine is switched off, the system is only rinsed

if a speciality coffee has been prepared�

E If milk has been prepared before switching off, you will be

prompted to carry out milk system cleaning (‘Clean the milk

system’)� After 30 seconds the switch-off process continues

automatically�

Filling the water tank

CAUTION

Daily maintenance of the machine and hygiene when handling milk, coffee and water are key to a perfect coffee result in the cup every time� You should therefore change the water daily.

Milk, sparkling mineral water or other liquids can damage the water tank or the machine�

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 Only fill the water tank with fresh, cold water�

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 Remove the water tank and rinse it with cold water�

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 Fill the water tank with fresh, cold water and reinsert the tank�

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5 Daily operation

Maintenance actions

Optimal coffee quality depends on many factors� One important prerequisite is regular maintenance of your Z10� Carry out the following steps:

Maintenance action Daily If necessary Note

Empty the drip tray and coffee grounds container and rinse with warm water (The insert for the drip tray, including the drip tray itself, and

x Always empty the coffee grounds

container when the machine is switched on� This is the only way of resetting the coffee grounds

counter� the coffee grounds container are dishwasher-safe)

Clean the milk system (if heavily soiled, also dismantle it)

x (see chapter 7 ‘Maintenance – Dis-

mantling and rinsing the dual spout’) Rinse the milk pipe x – Rinse the water tank x – Wipe the surface of the machine

x – with a clean, soft, damp cloth (e�g� microfibre cloth)

Change the milk pipe HP3 approx� every

3 months

Change the interchangeable milk spout CX3

Clean the inside of the water tank

approx� every 3 months

x –

with a brush Clean the top and bottom of the

x –

cup grille Clean the drip tray and coffee

grounds container

x The message ‘Maintenance

information’ appears in the

‘Maintenance’ section c within the Cockpit�

–

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E You will find more information about maintenance of your

Z10 in the ‘Maintenance’ c section in the programme item

‘Maintenance information’

6 Machine settings

Press the Rotary Switch to open the Cockpit� In the ‘Machine setting’ f section, you can make the following settings:

Programme item Explanation

‘Smart mode’ Arrange products by preparation frequency on the start screen after a

certain amount of time (the h symbol in the Cockpit shows that ‘Smart

mode’ is activated)

‘Product name’ Display product images with/without product names on the start screen ‘Add start screen’ Define number of start screens (1–4) ‘Number of

products’ ‘Wi-Fi connection’ Z10 connect wirelessly with the JURA app (J�O�E�

‘Switch off after’ Set the automatic switch-off time to save energy (switch-off after

‘Choose language’ Set language ‘Factory setting’ Z10 Restore factory settings (your Z10 will switch off after this) ‘Water hardness’ Set the hardness of the water used (1°dH to 30°dH) to prevent

‘Units’ Set the unit for the amount of water (ml or oz) ‘Information’ View software version ‘Connect accessory’ Wirelessly connect your Z10 with your JURA app (J�O�E�

‘Display’ Change display brightness (in 10% increments) ‘Empty system’ Empty the system to protect the Z10 from frost during transport (see

‘Product counter’ View product counter ‘Maintenance

counter’

Set the number of products on the start screen: 2 products, 5 products or

automatic (‘Smart mode’)

®

) or disconnect again (see chapter 3 ‘Preparing and using for the first time – Establishing a WiFi connection’)

15minutes, 30minutes or 1 – 9 hours after the last action on the machine)

calcification of your machine�

®

) or with the Cool

Control milk cooler, or disconnect again

chapter 10 ‘Transport and environmentally friendly disposal – Transport/ Emptying the system’)

View the maintenance counter

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7 Maintenance

Basic information about maintenance:

Press the Rotary Switch to open the Cockpit� This area consists

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of a ‘Maintenance status’ c section and a ‘Machine setting’ f section� You can manage the maintenance of your Z10 in the c section� If a maintenance programme needs to be initiated, the

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c symbol appears with a red background� Press the Rotary

Switch to open the Cockpit� The Cockpit shows maintenance programmes that need to be carried out in the form of messages with red backgrounds� Press the button that corresponds to the message to go straight to the maintenance programme� Maintenance programmes that are due imminently are indicated on your Z10 by means of a bar display within the message� Carry out each maintenance programme when you are

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prompted to do so�

Rinsing the machine

Automatic milk system rinsing

Cleaning the milk system

CAUTION

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You can start coffee system rinsing manually at any time�

Precondition:The start screen is displayed�

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 Place a receptacle under the dual spout�

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 Press the Rotary Switch�

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 Touch c�

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 Touch ‘Rinse’ to start the rinse operation�

The operation stops automatically�

8 minutes after milk preparation, the milk system is automatically rinsed� Therefore always place a receptacle under the dual spout after preparing milk�

To ensure that the milk system in the dual spout always works properly, you must clean it daily when you have been preparing milk�

If the wrong cleaning agent is used, the machine could be damaged and/or traces could be left behind in the water�

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 Use only original JURA maintenance products�

7 Maintenance

E JURA milk system cleaner is available from specialised

dealers�

E To clean the milk system, use the container supplied�

Precondition:The start screen is displayed�

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 Press the Rotary Switch�

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 Touch c�

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 Touch ‘Clean the milk system’�

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 Touch ‘Next’�

‘Cleaning agent for milk system’ / ‘Connect the milk tube’

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 Remove the milk pipe from the milk container or milk cooler�

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 Pour one dosing unit of milk system cleaner into the container

for milk system cleaning�

6

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 Place the container under the dual spout and connect the milk

pipe with the container�

E To connect the milk pipe to the container correctly, the pipe

must be fitted with a connector�

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 Slide the dual spout down to fix the container in place�

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6

 Touch ‘Start’�

The dual spout and the milk pipe are cleaned� The operation stops automatically�

Dismantling and rinsing the dual spout

If insufficient foam is produced when the milk is frothed or milk sprays out of the dual spout, the spout may be dirty� If this happens, dismantle and rinse the dual spout�

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 Remove the milk pipe and rinse it thoroughly under running

water�

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7 Maintenance

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 Press the releasing devices and pull the cover of the dual spout

up and off�

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 Remove the milk system from the dual spout�

E Do not lever the milk system back and forth to disconnect it

from the milk pipe connection� Remove the milk system firmly to prevent it from tilting�

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 Dismantle the milk system into its individual parts�

T

 Rinse all the parts under running water� If there are severely

dried-on milk residues, firstly immerse the individual parts in a solution of 250ml water and one dosing unit of JURA milk system cleaner� Then rinse the individual parts thoroughly�

26

T

 Reassemble the milk system�

T

 Fit the assembled individual parts back in the dual spout and

press it firmly�

7 Maintenance

T

 Fit the cover of the dual spout� Make sure the cover of the dual

spout is correctly engaged�

Inserting/changing the filter

w

q

Once the filter cartridge stops working (depending on the water hardness setting), the Z10 will prompt you to change the filter�

E Your Z10 no longer has to be descaled if you are using the

CLARIS Smart filter cartridge�

E CLARIS Smart filter cartridges are available from specialised

dealers�

Precondition:The start screen is displayed� (Or ‘Change the filter’ is displayed in the Cockpit if you are already using a filter�)

T

 Remove and empty the water tank�

T

 Turn the filter casing anti-clockwise and remove it from the

water tank�

T

 Open the filter casing�

T

 Remove the old CLARIS Smart filter cartridge�

T

 Insert a new CLARIS Smart filter cartridge�

T

 Close the filter casing�

T

 Insert the filter casing into the water tank�

27

7 Maintenance

T

 Turn the filter casing clockwise until it audibly clicks into place�

T

 Fill the water tank with fresh, cold water and reinsert the tank�

The machine automatically detects that you have just inserted/ changed the filter cartridge�

‘Filter is being rinsed’ ‘Empty drip tray’

T

 Empty the drip tray and coffee grounds container and put them

back into the machine� The start screen is displayed�

Cleaning the machine

CAUTION

After 180preparations or 80switch-on rinses, the Z10 will prompt you to clean it�

If the wrong cleaning agent is used, the machine could be damaged and/or traces could be left behind in the water�

T

 Use only original JURA maintenance products�

E The cleaning programme lasts approximately 20 minutes� E Do not interrupt the cleaning programme� The quality of

cleaning will be impaired if you do so�

E JURA cleaning tablets are available from specialised dealers�

Precondition:‘Clean’ is displayed in the Cockpit�

T

 Touch ‘Clean’�

T

 Touch ‘Start’�

‘Empty coffee grounds container’

T

 Empty the drip tray and coffee grounds container and put them

back into the machine�

‘Press the Rotary Switch’

T

 Place a receptacle under the dual spout�

T

 Press the Rotary Switch�

‘Machine is being cleaned’, water flows out of the dual spout�

The operation is interrupted, ‘Add cleaning tablet’�

T

 Open the cover of the filler funnel for ground coffee�

28

7 Maintenance

T

 Insert a JURA cleaning tablet into the filler funnel�

T

 Close the cover of the filler funnel�

T

 Touch ‘Next’�

‘Machine is being cleaned’, water flows out of the dual spout

repeatedly�

‘Empty coffee grounds container’

T

 Empty the drip tray and coffee grounds container and put them

back into the machine�

Descaling the machine

J

CAUTION

The Z10 builds up deposits of limescale over time and automatically prompts you to descale it when necessary� The degree of calcification depends on the hardness of your water�

E If you are using a CLARIS Smart filter cartridge, you will not

be prompted to descale�

If the descaling agent comes into contact with the skin or eyes, this can cause irritation�

T

 Avoid contact with the skin or eyes�

T

 Rinse off the descaling agent with clean water� Should you get

any descaling agent in your eye, see a doctor�

If the wrong descaling agent is used, the machine could be damaged and/or traces could be left behind in the water�

T

 Use only original JURA maintenance products�

If the descaling operation is interrupted, there may be damage to the machine�

T

 Allow the descaling programme to run to the end�

If the descaling agent comes into contact with sensitive surfaces (e�g� marble), damage cannot be ruled out�

T

 Clean up any splashes immediately�

E The descaling programme lasts approximately 45minutes� E JURA descaling tablets are available from specialised dealers�

Precondition:‘Descale’ is displayed in the Cockpit�

T

 Touch ‘Descale’�

T

 Touch ‘Start’�

‘Empty drip tray’

T

 Empty the drip tray and coffee grounds container and put them

back into the machine�

‘Pour descaling agent into water tank’

29

7 Maintenance

3x

T

 Remove and empty the water tank�

T

 Completely dissolve 3JURA descaling tablets in a receptacle

holding 600ml of water� This may take several minutes�

T

 Pour the solution into the empty water tank and insert it into

the machine�

‘Press the Rotary Switch’

T

 Place a receptacle under the hot-water spout and dual spout�

T

 Press the Rotary Switch�

‘Machine is being descaled’, water flows straight into the drip

tray and out of the hot-water spout and dual spout repeatedly�

‘Empty drip tray’�

T

 Empty the drip tray and coffee grounds container and put them

back into the machine�

‘Fill water tank’

T

 Empty the receptacle and place it under the hot-water and dual

spouts�

T

 Remove the water tank and rinse it thoroughly�

T

 Fill the water tank with fresh, cold water and reinsert the tank�

‘Press the Rotary Switch’

T

 Press the Rotary Switch�

Water flows straight into the drip tray and out of the hot-water spout and dual spout repeatedly�

‘Empty drip tray’

T

 Empty the drip tray and coffee grounds container and put them

back into the machine�

30

E If the descaling operation stops unexpectedly, rinse the

water tank thoroughly�

7 Maintenance

Descaling the water tank

Cleaning the bean container

Limescale deposits may form in the water tank� To ensure correct function of the machine, descale the water tank from time to time�

T

 Remove the water tank�

T

 If you use a CLARIS Smart filter cartridge, remove this�

T

 Completely fill the water tank and dissolve 3 JURA descaling tab-

lets in it�

T

 Leave the water tank with the descaling solution for several

hours (e�g� overnight)�

T

 Empty the water tank and rinse it thoroughly�

T

 If you use a CLARIS Smart filter cartridge, insert this again�

T

 Fill the water tank with fresh, cold water and reinsert the tank�

Coffee beans may be covered with a slight oil film which remains on the walls of the bean container� These traces may negatively affect the coffee result� For this reason clean the bean container from time to time�

Precondition:‘Fill bean container’ is displayed�

T

 Switch the machine off with the On/Off button Q�

T

 Remove the aroma preservation cover�

T

 Clean the bean container with a soft, dry cloth�

T

 Fill the bean container with coffee beans and close the aroma

preservation cover�

31

8 Display messages

Messages on the start screen

Message Cause/Result Action

‘Fill water tank’ The water tank is empty� You cannot

prepare any products�

‘Empty coffee grounds container’ /

The coffee grounds container is full� / The drip tray is full� You cannot

prepare any products�

‘Empty drip tray’

‘Drip tray not fitted’

The drip tray is not inserted correctly

or is not inserted at all� You cannot

prepare any products�

‘Fill bean container’

The bean container is empty� You

cannot prepare any speciality coffees,

but you can prepare hot water and

milk�

‘Not enough ground coffee’

There is insufficient ground coffee in

the machine; the Z10 stops the

operation�

‘Spout is not fitted’

The cover of the dual spout has not

been fitted�

T

Fill the water tank (see chapter 5 ‘Daily operation – Filling the water tank’)�

T

Empty the coffee grounds container and the drip tray (see chapter 5 ‘Daily operation – Maintenance actions’)�

T

Fit the drip tray�

T

Fill the bean container (see chapter 3 ‘Preparing and using for the first time – Filling the bean container’)�

T

The next time you prepare a beverage, add more ground coffee (see chapter 4 ‘Preparation – Ground coffee’)�

T

Correctly fit the cover of the dual spout�

Messages in the Cockpit

Message Cause/Result Action

The filter symbol $ lights up red�

The filter cartridge no longer works�

T

Replace the CLARIS Smart filter cartridge (see chapter 7 ‘Maintenance – Inserting/changing the filter’)�

‘Change the filter’

‘Clean’ The Z10 is prompting you to

clean it�

‘Descale’ The Z10 is prompting you to

descale it�

‘Clean the milk system’

The Z10 prompts you to clean the milk system�

T

Perform cleaning (see chapter 7 ‘Maintenance – Cleaning the machine’)�

T

Perform descaling (see chapter 7 ‘Maintenance – Descaling the machine ’)�

T

Perform milk system cleaning (see chapter 7 ‘Maintenance – Cleaning the milk system’)�

32

9 Troubleshooting

Problem Cause/Result Action

Insufficient foam is produced when the milk is frothed or milk sprays from the dual spout�

With speciality coffees with a finer grinder setting, the coffee only flows in drips�

Coffee only comes out in drips when it is being prepared�

There is dry ground coffee behind the coffee grounds container�

‘Fill water tank’ is not

displayed although the water tank is empty�

Grinder is making a very loud noise�

‘Error2’ or ‘Error5’ is

displayed�

The dual spout is dirty�

The milk and milk foam temperature is set too high�

The coffee has been ground too finely and is blocking the system�

The water hardness may not have been correctly set�

The beans used are resulting in an aboveaverage volume of ground coffee�

There is a lot of limescale in the water tank�

There are foreign objects in the grinder�

If the machine has been exposed to the cold for a long period of time, heating may be disabled for safety reasons�

T

Make sure the cover of the dual spout is

correctly fitted�

T

Clean the milk system in the dual spout (see chapter 7 ‘Maintenance – Cleaning the milk system’)�

T

Dismantle and rinse the dual spout (see chapter 7 ‘Maintenance – Dismantling and rinsing the dual spout’)�

T

Set a lower milk and milk foam temperature for the product�

T

If possible, set the consistency of grind for the speciality coffee 1–2 levels coarser (see chapter 4 ‘Preparation – Adjusting the product settings’)�

T

Use more coarsely ground coffee (see chapter 4 ‘Preparation – Ground coffee’)�

T

Perform descaling (see chapter 7 ‘Maintenance – Descaling the machine ’)�

T

Reduce the coffee strength or choose a finer grinder setting (see chapter 4 ‘Preparation – Adjusting the product settings’)�

T

Descale the water tank (see chapter 7 ‘Maintenance – Descaling the water tank’)�

T

Contact customer support in your country (see chapter 13 ‘JURA contact details/ Legal information’)�

T

Warm the machine at room temperature�

9 Troubleshooting

33

9 Troubleshooting

Problem Cause/Result Action

Other ‘Error’ messages are displayed�

–

T

Switch the Z10 off with the On/Off button Q� Contact customer support in your country (see chapter 13 ‘JURA contact details/ Legal information’)�

Little or no steam comes out of the dual spout� The pump is very quiet�

The connector of the milk system in the dual spout may be blocked by milk residues or limescale fragments loosened during descaling�

T

Press the releasing devices and pull the cover of the dual spout up and off�

T

Remove the milk system from the dual spout�

T

Unscrew the black connector with the aid of the hexagonal hole on the measuring spoon for ground coffee�

T

Clean the connector thoroughly�

T

Screw the connector back on by hand�

T

Carefully tighten it using the hexagonal hole on the measuring spoon, turning by no more than a quarter of a rotation�

E If you were unable to solve the problem, contact customer

support in your country (see chapter 13 ‘JURA contact details/ Legal information’)�

34

10 Transport and environmentally friendly disposal

Transport/ Emptying the system

Disposal

Keep the packaging for your Z10� It should be used to protect the machine during transport�

In order to protect the Z10 from frost during transport, the system must be emptied�

Precondition:The start screen is displayed�

T

 Remove the milk pipe from the dual spout�

T

 Place a receptacle under the dual spout�

T

 Press the Rotary Switch�

T

 Touch the ‘Machine setting’ f symbol�

T

 Switch to the ‘2/2’ page�

T

 Touch ‘Empty system’�

T

 Remove and empty the water tank�

T

 Press the Rotary Switch�

Steam will continue to be discharged from the dual spout and the hot-water nozzle until the system is empty� Your Z10 is switched off�

Please dispose of old machines in an environmentally neutral way�

H

Old machines contain valuable, recyclable materials which should be recycled� Please therefore dispose of old machines via suitable collection systems�

35

11 Technical data

Voltage 220–240V~, 50Hz Power 1450W Conformity mark Energy consumption approx� 6Wh Pump pressure static, max� 15bar Holding capacity of

water tank Holding capacity of

bean container Holding capacity of

coffee grounds container Cable length approx� 1�1m Weight 12–13 kg (depending on machine

Dimensions (W×H×D) 32 × 36 × 47cm Milk system HP3 Interchangeable milk spout CX3 CLARIS filter cartridge Smart

(RFID technology) JURA WiFi Connect

(Bluetooth connection) JURA WiFi Connect Frequency band 2�4 GHz

JURA type 759

A

2�4l

280g

max� 20 portions

version)

Frequency band 13�56 MHz Max� transmission power < 1 mW

Frequency band 2�4 GHz Max� transmission power < 1 mW

Max� transmission power < 100 mW

36

Information for testers (repeat test in accordance with DIN VDE 0701-0702): The central grounding point (CGP) is located on the back of the machine, right next to the mains cable's connection point�

12 Index

A

Addresses 40 Adjusting the product settings 20 Aroma preservation cover

Bean container with aroma preservation cover 5

Aroma Selection 16

B

Bean container

Bean container with aroma preservation cover 5 Cleaning 31

Filling 10 Bluetooth 36 Bus bar

Technical data 36 Button

On/Off button 5 Bypass amount of water 18

C

Caffè Barista 18 Caffè latte 17 Cappuccino 17 Central grounding point 36 Children 7 CLARIS Smart filter cartridge

Changing 27

Inserting 27 Cleaning

Bean container 31

Machine 28 Cockpit 13, 23, 24 Coffee 17 Coffee grounds container 5 Cold Brew 17 Connecting an accessory 14 Connecting the Cool Control milk cooler 14 Contact details 40 Cup grille 5 Customer support 40

D

Damage

Preventing damage 7

What to do in the event of damage 7 Declaration of Conformity 40 Descaling

Machine 29

Water tank 31 Display

Cockpit 13

Touchscreen display 5, 10 Display messages 32 Disposal 35 Drip tray 5 Dual spout

Dismantling and cleaning 25

Height- and width-adjustable dual

spout 5

E

Emptying the system 35 Errors

Troubleshooting 33 Espresso 17 Espresso doppio 18 EU Declaration of Conformity 40

F

Filling

Bean container 10

Water tank 21 Filter

Changing 27

Inserting 27 Filter casing 5 First-time use 11 Flat white 17

G

Ground coffee 19

Measuring spoon for ground coffee 5

Powder chute for ground coffee 5 Grounding point 36

37

12 Index

H

Hotline 40 Hot water 20 Hot-water spout 5

I

Instant coffee

Ground coffee 19

Interchangeable milk spout 36

J

JURA

Contact details 40

L

Latte macchiato 17

M

Macchiato 17 Machine

Cleaning 28 Descaling 29 Rinsing 24

Setting up 10 Machine settings 23 Mains cable 5 Maintenance 24 Maintenance actions 22 Measuring spoon for ground coffee 5 Messages, display 32 Milk 18

Connecting milk 13 Milk foam 18 Milk system 36

Clean 24 Milk system rinsing 24

P

Pot of coffee 18 Powder chute

Powder chute for ground coffee 5 Preparation 15, 17

Aroma Selection 16

Caffè latte 17

Cappuccino 17

Coffee 17

Cold Brew 17

Espresso 17

Espresso doppio 18

Flat white 17 Ground coffee 19 Hot water 20 Latte macchiato 17 Lungo Barista 18 Macchiato 17 Milk 18 Milk foam 18 Pot of coffee 18 Speciality Selection 16

Problems

Troubleshooting 33

Product settings

Adjusting 20

Proper use 6

R

RFID 36 Rinsing

Machine 24

Rotary Switch 5, 10

S

Safety information 6 Service socket 5 Setting up

Setting up the machine 10 Smart Connect 14 Speciality Selection

Extra Shot 16

Ground coffee 16 Spout

Height- and width-adjustable dual

spout 5

Hot-water spout 5 Switching off 21 Switching on 21 Symbol description 6

T

Technical data 36

Interchangeable milk spout 36

Milk system 36 Tel 40 Touchscreen display 5, 10 Transport 35 Troubleshooting 33

38

U

Use, First-time 11 Users 6

W

Water hardness

Determining the water hardness 11

Water tank 5

Descaling 31

Filling 21 WiFi 36 WiFi Connect 5, 14 WiFi connection 14 Wireless connection 14, 27, 36

12 Index

39

J74488/Z10

13 JURA contact details/ Legal information

(EA/SA/INTA)

/en/202012

13 JURA contact details/ Legal information

JURA Elektroapparate AG Kaffeeweltstrasse 10 CH-4626 Niederbuchsiten Tel� +41 (0)62 38 98 233

E You can find additional contact details for your country at

jura.com.

E If you need assistance with using your machine, you can find

this at jura.com/service.

E Your opinion is important to us! Use the contact details at

jura.com.

Directives

Technical changes

The machine complies with the following directives:

2014/35/EU– Low Voltage Directive

U

2014/30/EU– Electromagnetic Compatibility

U

2009/125/EC– Ecodesign Directive

U

2011/65/EU– RoHS Directive

U

2014/53/EU – Wireless Voltage Directive

U

A detailed EU Declaration of Conformity for your Z10 can be found at jura.com/conformity.

We reserve the right to make technical changes� The diagrams used in these instructions for use are for illustration purposes only and do not represent the original colours of the machine� Some details of your Z10 may vary�

40

JURA Z10 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual