JuiceGoose iP 1520 User Manual

(Quickstart Section is on Page 2.)

OWNER’S

MANUAL

iP1520

WEB CONTROLLED

AC POWER DISTRIBUTION

9/13

INTRODUCTION

iP1520

WEB BASED REMOTE POWER CONTROL

The Juice Goose iP1520 is a microcontroller based power distribution device
that can be accessed via intranet or internet communications using Ethernet or
RS232 connection. With this remote access, individual AC receptacles can be
turned on and off and AC power receptacles can be monitored for electrical
current flow.

The iP1520 has a 20 amp capacity and provides AC line conditioning and surge
protection.

SAFETY PRECAUTIONS

The iP1520 is to operate at 120 volts, 60 hertz. Operation with any voltage or
frequency other than that can damage the equipment and create an unsafe
situation.

CAUTION #1: This device must be grounded. If a power extension cord is re­quired, use a properly insulated and grounded cord. Failure to ground the de­vice could expose the user to dangerous electric shock.

CAUTION #2: This device should be installed only by qualified electrical techni­cians using appropriate mounting hardware and correct installation techniques.
When installing make sure main power is off before attaching the iP1520.

CAUTION #3: Do not expose the iP1520 to moisture or salty air. Doing so could
cause significant damage and create an unsafe condition.

DISCLAIMER

Juice Goose shall under no circumstances be held responsible for any losses,
damage, or injury resulting directly or indirectly from the use of the iP1520 de­vice in a manner contrary to accepted safe operating methods or any instruc­tions contained in this document. The user should determine prior to use
whether this product is adequate, suitable and safe for the application in­tended. Since individual applications can be subject to extreme variation Juice
Goose makes no representation or guarantee as to the suitability of the iP1520
for any generally described application.

Page 1

QUICKSTART GUIDE

1. Unbox the unit. The box should contain: iP1520, manual, warranty card
and Juice Goose promotional material. You will need a CAT5 network ca­ble if attaching to a router, a CAT 5/6 crossover cable if connecting directly
to a PC and a custom RS232 cable if you wish do connect via RS232 (see
page 13 for a diagram on how to build the RS232 cable).

2. With your PC on and booted up, connect the iP1520 to your router or PC
using a suitable cable. If the iP1520 is connected to a network router use a
standard CAT 5 cable, if connected directly to a PC use a CAT 5/6 cross­over cable.

3. Plug the iP1520 power cord into a live AC receptacle, such as a wall
outlet, with a twenty amp capacity (i.e. NEMA 5-20R).

4. The iP1520 will take about 30 seconds to boot up and configure itself at
which point the Network light on the front of the unit will illuminate, indicat­ing network connectivity. If the Network light blinks or does not light at all
check the cable connections.

5. Open up your web browser and type in the following default IP address
to access the iP1520 : http://juicegoose.

6. At this point you will be prompted to log into the iP1520.
Initial login will be:

Username: admin
Password: juicegoose

7. You will be presented with the control section where you can control the
iP1520 PODS by clicking on the buttons or using the Sequence field by
entering the value in seconds and clicking the Sequence UP button.

8. To setup a specific IP address, change passwords for the admin/user
account or configure other advanced features of the iP1520 click on the
‘iP1520 Management’ link at the top right of the displayed page. You will
need to be logged in as admin to access this section. This section is de­scribed in more detail beginning on page 6.

See your system administrator, if you have one, for help with configuration.

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DETAIL SPECIFICATIONS

CHASSIS…………………………………………………………..………………...16 Gauge Steel

DIMENSIONS (inches)……………………………………..….....………...1.72H x 19.0W x 7.0D

WEIGHT (lbs)……………………………………………………………………………………..10.0

CIRCUIT BREAKER......………………………………………………..Back Panel, 20A Thermal

POWER INPUT CORD..……..…………………………...7 Foot, 12/3 SJTW with NEMA 5/20P

VOLTAGE INPUT.……….....…………………………………………………...120 VAC at 60 Hz

POWER OUTPUTS,,……..Six NEMA 5/20R (Controlled) and One NEMA 5/20R Unswitched
NUMBER OF CONTROLLABLE PODS……………………………………………………..Three

RELAY CURRENT RATING (amps).....................................……………………………........30

POWER LINE FILTRATION...………………………………Multi-stage Filter (48dB at 30 MHz)
MICROCONTROLLER………………………………………..………..Microchip PIC18F97J60

COMMUNICATIONS LINES

Ethernet (Network)………….......................................................……RJ-45 (8 Wire)

RS232................................................................................................RJ-11 (3 Wire)

MONTIOR FEATURES

Front Panel.............................................Power On and Network Connection LEDs

Web Based.......................................Outlet On, Sequence Delay and Current Flow

( Additional web based control features are described in this Manual.)
OPERATING TEMPERATURE RANGE (degrees Fahrenheit)

Operating....................................................................................................32 to 158

Storage......................................................................................................-40 to 185

FRONT PANEL FEATURES

ROCKER SWITCH - The primary intent is for the iP1520 to be controlled via a
remote RS 232 or Ethernet link. This switch serves as a fail safe control device in
the event a remote RS232 or Ethernet connection is not available or functioning.
Moving this switch to the UP position will cause the iP1520 to turn on the three
power PODs in a prescribed timed sequence. The default timing is two seconds
between each POD activation. This timing can be changed by accessing the on
board web server. Moving this switch to the DOWN position will cause the unit to
turn off the POD outlets in the reverse order.

RECESSED SLIDE SWITCH - As a second fail safe control point, this switch can
be used to manually turn on all POD outlets in the unlikely event of failure of the
control circuitry contained in the iP1520. This switch will turn on all POD outlets
simultaneously. When the switch is returned to it’s “off” position the iP1520 will
revert to the prior state the unit was in.

NETWORK LED - This LED will light up solid when the iP1520 is connected to an
Ethernet network connection. It will blink quickly when an Ethernet cable is at­tached but no network can be found. When no network cable is connected or

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when using RS232 the light will blink slowly indicating the unit is powered up.
POD LEDs - As each of the POD duplex receptacles on the back of the iP1520

turns on a corresponding LED on the front of the unit will light. Each LED will
turn off when the POD turns off.

BACK PANEL FEATURES

NETWORK (Ethernet) PORT - This RJ45 connector is for connecting to your
PC, router or local area network using a TCP/IP link.

RS232 PORT - This RJ11 connector can be used for remote control of the
iP1520 via RS232 protocol over distances not to exceed 50 feet.

PODs 1 -3 - There are three duplex receptacles on the back of the iP1520.
Each is rated for a maximum twenty amp load and each is controllable to turn
on or off independently of the others. When the on board sequencing process is
used POD 1 will turn on first, followed in order by POD 2 and POD 3. They will
turn of in reverse order using this same process.

UNSWITCHED OUTLET - This single outlet is rated for a maximum load of
twenty amps. It will have power any time the iP1520 is plugged into a live AC
receptacle.

Page 4

DETAILED INSTALLATION AND SETUP

Unbox the unit. The box contains: the iP1520 unit, the iP1520 manual and a
warranty card .

Mount the iP1520 in a 19” wide rack with metal mounting rails, designed with

1.75” spacing. Use appropriate rack mounting hardware. Always power the
IP1520 on a grounded outlet. Do not defeat the grounding feature of the

iP1520 power cord.

SET UP DETAIL

Connecting to the iP1520 using a Router.

1. Connect the iP1520 to your network router using a Cat 5 cable plugged into
the RJ45 “Network” port on the rear of the unit and the other end to your net­work router.

2. Plug the iP1520 power cord into a live AC receptacle, such as a wall outlet,
with a twenty amp capacity (i.e. NEMA 5-20R).

3. The iP1520 will take a few seconds to boot up and configure itself at which
point the Network light on the front of the unit should illuminate and remain on
without blinking, indicating network connectivity. If the Network light blinks
check the cable connections.

4. Open a web browser on your PC and type in the following address on the
navigation bar to access the iP1520: http://juicegoose
Be sure to type exactly as shown. No domain such as .com should be added:

5. You will be presented with the login box. Enter the following initial username
and password (these can be changed later):

User: admin
Password: juicegoose

Connecting to the iP1520 using a Crossover CAT5/6 cable.

(recommended for advanced users only)
To connect the iP150 to a PC directly you will need to change the properties of

your internet connection/IP address.

1. Plug the CROSSOVER cable into the PC network socket and the other end
into the iP1520 Network socket .

2. Plug the iP1520 power cord into a live AC receptacle, such as a wall outlet,
with a twenty amp capacity (i.e. NEMA 5-20R).

3. The iP1520 will take a few seconds to boot up and configure itself at which

Page 5

point the Network light on the front of the unit should illuminate and remain on
without blinking, indicating network connectivity. If the Network light blinks
check the cable connections.

4. In Windows go to your start menu and navigate to the control panel. Then
choose the Network Connections” icon.

5. Open Network connections by double clicking on it, select the LAN or HIGH­SPEED icon, right click on this and select properties.

6. Click once on the Internet Protocol item that you will see at the bottom of the
list and select the properties button which is at the mid right.

7. Check the “Use the following IP address” box and then change the IP ad­dress to: 192.168.1.1, then change the Default Gateway address also to:

192.168.1.1.

8. Click OK and then close the network box.

9. Open a web browser on your PC and type in the following address on the
navigation bar to access the iP1520: 192.168.1.77.

10. The iP1520 login box will appear, enter your login details and operate the
iP1520.

You can also configure the required IP address and any network/RS232 set­tings you require using the RS232 connection. See page 14 for detailed RS232
commands and setup requirements.

Page 6

The iP1520 Management section is accessable from the top right link named
“iP1520 Management” consists of 4 tabs;

Overview—Which shows the current configuration of the iP1520
Network Setup – Where you can configure IP address and other required net-

work settings dependant on your personal network
User Setup– Where you can set the username and password for both the

admin account and user account
Configuration— Which allows you to configure RS232 baud-rate setting and the

Power Cycle feature of POD1.

OVERVIEW

The Overview Tab displays the current settings of the unit and the MAC ad­dress. This page is useful for retrieving all the information you may need to set
up the iP1520 on your network. If you have DHCP enabled, the IP address your
router/DHCP server assigned can be viewed here.

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NETWORK SETUP

In the above screen capture you can see the network setup tab accessible
when logged in as Admin.

The Enable DHCP is checked by default. This will result in the router or DHCP
server assigning the IP address of the unit which will then be visible on the
OVERVIEW tab.

If you wish to set the IP address manually to conform with your personal net­work the fields are provided to do this. You must first disable the DHCP check
box and then enter the IP address, subnet mask, default gateway and preferred
DNS values in compliance with your local network.

The Listen Port is used for remote access from outside your network. The de­fault is set to 80. But this can be changed to any port you select that otherwise
is not being used by any other attached system. See page 13 for further details
on the port address and how it relates to remote access.

Page 8

USER SETUP

The user setup tab is where you configure the Admin and User account pass­words. You can change the username and password on both accounts by typ­ing in the changes in the corresponding fields. There is a second password field
for both accounts that verifies you typed the password in correctly. If you did
not, an error message will be displayed when trying to save the changes.

Once you have set the desired username/passwords hit the ‘SAVE’ button and
the changes will be made and the unit will reboot. You may hit the Cancel but­ton if you decide you don’t want the changes and the username/passwords will
remain unchanged.

Only the Admin login has access to the setup and configuration page. This login
should only be used by authorized people as changes can render the unit in an
unusable state if the wrong data is entered. A factory reset would then have to
be applied.

The User account has access to only the POD and Sequence control page.
Multiple Admins and Users can be logged into the device at the same time

which allows uninterrupted operation from multiple locations without the need
for other users to log out first. The commands are processed based on the last
command issued.

Page 9

CONFIGURATION

You can also assign a new IP or control the device via RS232 commands (see
page 13 and 14 for the list of commands), this will require a special cable
(detailed drawing on page 13).

The only field that is variable for RS232 communication is the Baud rate which
is set at a default of 19200bps. RS232 communication uses COM1. Your com­puter will need to be set to the same values as follows; Baud rate=19200, Par­ity=None, Data Bits=8, Stop Bits=1.

Once you have configured the PC’s COM1 port to match the above values you
can then use a Terminal program to access and issue the RS232 commands.
There are several free terminal programs available such as Microsoft Hyper­terminal. Or you can download one direct from the iP1520 product page on the
Juice Goose website at http://juicegoose.com/product-ip-1520.html

POWER CYCLE FEATURE

Also on this page is the Power Cycle control feature. The Power Cycle feature
is useful for rebooting routers should a connectivity issue arise. Simply plug the
router into POD1. Should a router lock up occur the units will be rebooted via
the power cycling of POD1 when your chosen domain cannot be PINGed by the
iP1520. This feature ships disabled and can be enabled using the checkbox.

Page 10

Before you enable this feature, be sure to configure the settings you require.
After you enable the Power Cycle feature the settings cannot be changed
unless you disable the feature again.

Please note: if you have a Dynamic IP address it is not advisable to plug your
Cable/DSL modem into POD1 as a reboot of the modem could result in a new
IP address being assigned to the modem and so could result in remote access
issues if you do not know what the new IP address is. We suggest plugging the
modem into the Unswitched (always on) outlet of the iP1520 and the router in
POD1. If you have a static IP address this is not an issue and the modem can
also be plugged into POD1.

There are 3 user definable fields to this feature.
The ‘PING Address’ field is the internet address that the unit will use to check

network connectivity. The default is our web domain (www.juicegoose.com) and
can be left as is. If you wish to choose another domain simply type the address
in this field.

The ‘PING Every’ field is how often you want the iP1520 to check for connec­tivity. The default is 30 seconds and can be changed to any value (in seconds)
you choose. It’s recommended that you don’t go below 30 seconds to allow any
attached devices ‘boot up’ time.

The ‘Power Cycle After’ field is how many failed PING attempts the unit will
carry out before rebooting POD1. The default is set to 2 tries but the user can
define any value.

Once you have completed all setup fields as desired hit the save button at the
bottom of the page to update the unit and reboot it.

Page 11

REMOTE CONTROL AND MONITORING

TURNING POWER ON AND OFF - On the Control page, each of three PODs
has associated with it a virtual On/Off button (Activate) and an On/Off indicator
(Status). Clicking an On/Off button turns the corresponding POD on or off.
When a POD is on the Status indicator will be green as if on. When a POD is
off, it’s Status indicator will darken, as if off.

POWER MONITORING - The Current indicator will show the amount of electric
current flowing through a particular POD. This meter is accurate to the nearest

0.1 amperes for levels between 0.2 and 20.0 amperes. Current measurement is
RMS, averaged over a period of three seconds. Because the iP 1520 only
measures current in one direction, from the outlet to the load, applications that
feed current back to the supply (for example inductive loads such as motors)
will not be measured accurately.

SEQUENCING SETTINGS - Rather than turning each POD on and off individu­ally, in applications where it is desired to turn the outlets on and off in a coordi­nated sequence, a macro program can be set to turn the PODS on (1 -2-3) and
off (3-2-1) in order with the click of a virtual button. Under the Sequence head­ing on the Control page enter a desired number of seconds for the delay of turn­ing the PODS on and off. The default value is two seconds. Clicking the Acti­vate button will turn the outlets on or off in the prescribed order. The status of
the PODs is indicated below the Status heading on the Control page.

REMOTE OPERATION OF iP1520 - To access the iP1520 from a different net­work other than the one the iP1520 is using, you need to first assign the iP1520
with a PORT address on the Network setup page and then assign this on your
router. Log in to your router and enable the PORT FORWARDING feature
(Sometimes called Virtual Server) using the assigned iP1520 IP number you
chose and the port number you assigned. Each router’s port forwarding is differ­ent. So see your routers manual for help with configuring this. Once you have
port forwarding setup you can access the iP1520 from a remote network by
typing the IP address and PORT address into your browser bar. The PORT
address is added to the end of the IP address separated by a colon.

Example 200.100.075.050:80 - In this example “80” is the port address.
If you have enabled the port forwarding correctly on your router you will be able

to access the iP1520 from any location in the world.

Using the On Board Web Server

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RS232 CONTROL AND MONITORING

To operate the iP1520 using RS232 you will need a suitable cable from the PC
to the iP1520 RJ11 RS232 port on the rear of the unit. Below is the pin out for a
RJ11 to female DB9 cable. This cable will need to be constructed or pur­chased.

Using Terminal Software such as Windows Hyper Terminal or Micro Terminal
which you can download from our website at http://juicegoose.com/product-ip-

1520.html
, the following commands can be issued to the iP1520.

NOTE: A DEACTIVATE command must be issued first to ensure the physical
sequence up/down switch position does not override the RS232 commands.

ACTIVATE - Enables the sequence up/down switch on the front of the
iP1520
DECACTIVATE - Disables the sequence up/down switch on the front of
the iP1520

POD1ON – Turns POD 1 on
POD1OFF – Turns POD 1 off
POD2ON – Turns POD 2 on
POD2OFF – Turns POD 2 off
POD3ON - Turns POD 3 on
POD3OFF – Turns POD 3 off

RS232 CABLE PINOUT

RS232 COMMANDS

Page 13

ALLON—Turns all PODs on without sequence
ALLOFF – Turns all PODs off without sequence

SEQUP(X) – Sequences up all PODs from 1 to 3, where (X) is the number of
seconds between sequence events (e.g. A 2 second sequence would be SE­QUP2)
SEQDOWN(X) Sequences down all PODs from 3 to 1, where (X) is the number
of seconds between sequence events (e.g. A 2 second sequence would be
SEQDOWN2)

POD1CURRENT (Reports current draw on Pod 1)
POD2CURRENT (Reports current draw on Pod 2)
POD3CURRENT (Reports current draw on Pod 3)

DHCPON - Enables DHCP on the iP1520
DHCPOFF - Disables the DHCP on the 1520. You will want to disable DHCP
before entering any new network settings via RS232 or the changes will be lost
when connecting the unit to a network.

SETIP XXX.XXX.XXX.XXX - Sets the IP address of the unit where ‘X’

represents your chosen numerals.
SETMASK XXX.XXX.XXX.XXX - Sets the subnet mask of the unit
where ‘X’ represents your chosen numerals.
SETGATEIP XXX.XXX.XXX.XXX - Sets the gateway of the unit where
‘X’ represents your chosen numerals.
SETPDNS - Sets the primary DNS IP address.
SETSDNS - Sets the secondary DNS IP address.
INFO - Shows all current settings

ACTIVATE - Enables the sequence up/down switch on the front of the
iP1520
DEACTIVATE - Disables the sequence up/down switch on the front of
the iP1520
RESTART - Restarts/Reboots the iP1520. Use this command after
making your changes.

WRITING CUSTOM CONTROL INTERFACE

If you wish you design your own driver/interface for the iP1520 this can be done
by incorporating the predefined RS232 protocols as listed in the RS232 Control
and Monitoring section of this Manual into your software.

Page 14

It is possible to control and monitor iP1520 over Ethernet using raw TCP proto­col. In this mode, any PC ( Windows, Linux, Mac ) can connect to the iP1520
over a TCP/IP connection using a suitable TCP/IP client program. Once the
connection is made, the serial port console and its commands are available to
the user over TCP/IP as if the user was connected to IP1520 over the local se­rial connection.

By default, TCP feature is disabled due to security reasons. This can be en­abled through the web interface. The default TCP port is 33333; this can also
be changed through the web interface.

To enable TCP feature, click on iP1520 Management link on the web interface
and then click on Configuration tab. Mark the button called Enable in the TCP
section. Change the default TCP port, if needed.

RAW TCP CONTROL

Page 15

To connect to IP1520 over TCP, simply start your TCP client program ( such as
Hercules or PuTTY) and specify the IP address of the iP1520 and the TCP port.
Start the connection ( many programs have a Connect button to start the con­nection ) and type iP1520 console commands such as Help. You should see
the reply to the command on the TCP client terminal window. See page 13 and
14 of this manual for a full list of the console commands available.

Instead of a dedicated client program, it is also possible to use Telnet command
to establish the connection. For example, from Windows command prompt,
type:

telnet <IP Address> <Port>

where <IP Address> is the address of the iP1520 to connect and <Port> is the
TCP port to use.

Example: telnet 192.168.1.22 33333

Note: If there is no activity on the console for 10 minutes the TCP connection
will be closed automatically.

Page 16

UDP Control

It is possible to control and monitor iP1520 over Ethernet using UDP protocol.
In this mode, any PC ( Windows, Linux, Mac ) can connect to the iP1520 using
a suitable UDP capable client program. Once the UDP port is opened, the serial
port console and its commands are available to the user over UDP as if the
user was connected to iP1520 over the local serial connection.

By default, UDP feature is disabled due to security reasons. This can be en­abled through the web interface. The default UDP port is 30333; this can also
be changed through the web interface.

To enable UDP feature, click on iP1520 Management link on the web interface
and then click on Configuration tab. Mark the button called Enable in the UDP
section. Change the default UDP port, if needed.

Unlike TCP, UDP is a connectionless protocol. Also, unlike TCP, UDP does not
guarantee delivery of messages. For simple console applications, this is not
critical and the message can be retyped if there is a problem with transmission.

See page 13 and 14 of this manual for a full list of the console commands avail­able.

Page 17

POWER LOSS FEATURE

The power loss feature on the iP1520 ensures that in the event of a power out­age the previous state is remembered when power is returned.

Effectively this means that if you have PODs in an activated state and the
power fails, when power is restored the PODs that were previously activated
will sequence back up in accordance with the sequence delay currently active.

To enable the power loss feature, click on iP1520 Management link on the web
interface and then click on Configuration tab. You will see a check box under
the Power Loss Feature section. Checking the box enables the feature.

NOTE:
Please note, a delay of up to 5 seconds can occur between issuing a command

in the web server and the iP1520 storing the state. So if power is lost just after a
command has been issued the state may not be remembered.

Page 18

TROUBLESHOOTING

The Juice Goose iP1520 is ruggedly constructed and contains quality compo­nents. There are no user serviceable parts inside this device. Unauthorized
service will void all existing warranties and may result in equipment damage
and personal injury.

Should improper performance be observed consult the following guidelines for
diagnosis.

THE iP1520 WILL NOT POWER UP.

a. Check to see that main utility power is available.
b. Check that the circuit breaker on the iP unit is not tripped.
c. Check the Network LED on the chassis. If it is not lit the iP device is proba-

bly not receiving power. Remove power from the iP device by unplugging it
or turning off the circuit breaker that feeds the unit. Then restore power.

THE iP1520 WILL NOT POWER DOWN.

a. It is likely that when a unit fails to turn off the cause is similar to that which

would cause a unit to fail to turn on.

b. Follow steps outlined in the power up solution above.

I CANNOT CONNECT TO THE iP1520 VIA MY NETWORK.

Ensure your router has DHCP enabled (see your router’s user manual to enable
this feature). Then type http://juicegoose to access the login screen.

Check you are using the correct cable, standard CAT5 cable for router connec­tion, crossover cable for direct to PC connection.

If you are connecting directly to a PC you will have to configure your computer
to have an IP address of 192.168.1.1. See your operating systems help file on
how to do this. We recommend you setup the devices initially on a router.

Are you using the correct username and password? If you are accessing the
login page and your login is failing you might need to reset to factory default
and try again if you have forgotten the correct username/password combination.

If you are trying to connect from a remote network ensure you are trying to ac­cess using the correct IP address and PORT number which were assigned to
the unit. Port forwarding may need to be enabled on the remote unit’s network
router (see your administrator).

Page 19

POD 1 KEEPS REBOOTING.

The Power Cycle feature may be enabled and there is no connectivity to the
selected domain. POD 1 will power cycle if the defined domain name to be
PINGed is unreachable. This can happen if you’re using the unit independently
of a web enabled network. Disable the feature in this case.

a. Ensure you have chosen a valid web address to PING.
b. Ensure you have the PING set to at least 30 seconds and the retries to at
least 2. If you have a router/modem on POD1, 60 seconds with 2 retries is rec­ommended to allow time for the modem to boot up and reestablish connection.

THE iP1520 TURNS OFF UNEXPECTEDLY.

a. The unit may have encountered excessive current draw that caused the cir-

cuit breaker to trip. Examine the breaker. If it has tripped the button section
of the breaker will be extended and can be reset by pushing it in after the
unit has been off for a brief period.

b. Review the current requirement of the equipment plugged into the iP device

and compare it to the amperage rating of the iP device in question. See the
Detail Specification section of this manual on Page 3.

I’VE FORGOTTEN MY USERNAME/PASSWORD.

The only way to fix this issue is to do a factory reset of the unit as detailed be­low.

FACTORY RESET ALL VALUES.

The iP1520 can be returned to it’s default firmware values by pressing a clearly
marked button on the iP1520 control board (see next page for photograph of
board showing location of the factory reset button). This will also reset the IP
and RS232 to their default settings of IP: 192.168.1.77 and Baud rate 19200
and enable the DHCP feature.

WARNING: The iP1520 needs to be powered on to perform the factory
reset. Be careful to only touch the factory reset button and ideally use a
pencil to press it. There is a risk of shock if you touch anything else in­side the iP1520.

To perform the factory reset, unplug the iP1520 and remove the top chassis
cover by removing all screws on the tops of each side of the chassis and lifting
the top. Plug the iP1520 back in and press the “Reset” button and hold it for 10
seconds and being careful not to touch anything else inside the iP1520. The
network LED will be lit solid. When the LED goes out the reset is complete.

Page 20

Unplug the iP1520 and replace the top and reinsert the screws. At this point,
when power is returned to the unit and network connection restored the setup
procedure can be followed as if the unit was being used for the first time. See
the “Quickstart” and/or “Setup Detail” sections of this manual.

Below is a photo of iP1520 board showing the factory reset on the right
(circled).

I’VE TRIED THESE SOLUTIONS AND STILL HAVE A PROBLEM.

If the problem can not be remedied, if the encountered problem is not listed
here and particularly if any evidence of severe or hazardous performance is
observed, immediately disconnect power to the iP device and contact your local
Juice Goose dealer or Juice Goose directly.

Should your unit require service, contact Juice Goose to receive a service au­thorization number. This number will allow us to track your returned unit. Please
note that no returns will be accepted without such a number.

SERVICE

7320 Ashcroft, Suite 104

Houston, Texas 77081

(p) 713-772-1404

(f) 713-772-7360

(e) [e-mail]

www.juicegoose.com

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