Jolimark TP820 User Manual

User's Manual

TP820 Series

Thermal Receipt Printer

TP820 User’s Manual

Important Safety Instructions

Be sure to have read the manual carefully before your operation. Neither our Corporation nor
its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident,
misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or failure to strictly comply with our Corporation’s operating and maintenance
instructions.

 Follow the notices and warnings carefully to avoid seriously bodily injury.
 Don’t touch the thermal head with your hand and other solid object at any moment to

avoid your body burned or the thermal head damaged.

 Be careful the dentate cutter when you replace the paper.
 You are forbidden to clean the printer with alcohol or other liquid when the printer is

connected to the power, pull the plug out when which is processed, using the soft cloth
instead of the hard object.

 Please don’t use the printer near the water.
 Make sure that the printer is connected to a reliable power outlet. It should not be on the

same electric circuit as copiers, refrigerators, or other appliances that cause power
spikes.

 Make sure the printer is far away from the appliance that can arouse electromagnetic jam,

such as loudhailer.

 The power outlet you plan to connect to should be nearby and unobstructed.
 Make sure that the surrounding area is clean, dry, and free of dust and not exposed to

direct sunlight.

 Don’t remove the printer’s out-cover and repair the printer. When needed, call or take it to

the professional.

 Make sure to set the power switch OFF when connects the printer to the power or

computer.

 When the following error or problem occurs, please contact the professional or dealer:

A: The power cable is damaged or broken.
B: The printer is sloppy by some liquid.
C: The printer didn’t work when you operate according to the manual.
D: The printer out-cover is broken.
E: The specification or print quality is going wrong obviously, it needs repaired.

Warning: In order to ensure the use life of printer , strictly prohibit printing full lin e full black

exceeding 2 CM.

Notice: The contents of this manual are subject to change without notice.

*All the parts of the printer can be recycled. When it is abandoned, we can call it back freely.

Please contact us when you abandon it.

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TP820 User’s Manual

Table of contents

Important Safety Instructions.................................................................................................................i

Chapter 1 Overview................................................................................................................................1

1.1 Features..........................................................................................................................................1

1.2 Part Description ..............................................................................................................................1

1.3 Parts Identification ..........................................................................................................................1

Chapter 2 Installing the Printer.............................................................................................................3

2.1 Unpacking & Checking....................................................................................................................3

2.2 Unpacking the Protective Materials.................................................................................................3

2.3 Connecting to Your Computer or Other Equipment.........................................................................3

2.3.1 Connecting the Parallel Interface Cable...................................................................................3

2.3.2 Connecting the USB Interface Cable........................................................................................4

2.3.3 Connecting the Serial Interface Cable......................................................................................4

2.3.4 Connecting the Ethernet Cable ................................................................................................5

2.3.5 Connecting the Cash Drawer Cable.........................................................................................5

2.4 Connecting the Power Cord............................................................................................................6

2.5 Installing the Print Driver and Selecting the Cutter..........................................................................6

2.6 Network Settings.............................................................................................................................9

2.6.1 Connecting Printer....................................................................................................................9

2.6.2 Setting IP Address....................................................................................................................9

2.6.3 Installing Printer Network Driver.............................................................................................12

Chapter 3 Control Panel.......................................................................................................................19

3.1 Control Panel ................................................................................................................................19

3.1.1 Indicator .................................................................................................................................19

3.1.2 Key.........................................................................................................................................19

3.2 Self-Printing

3.3 Hex Dump Printing........................................................................................................................19

3.4 Restoring Factory Printer Settings ................................................................................................20

3.5 Setting Slip Stitch..........................................................................................................................20

3.6 Online-aptitude Parameter Settings..............................................................................................20

Chapter 4 Installing and Replacing the Roll Paper............................................................................22

4.1 Paper Installation Steps ................................................................................................................22

Chapter 5 Features...............................................................................................................................24

5.1 General Specification....................................................................................................................24

5.2 Interface Features.........................................................................................................................25

5.2.1 Parallel Interface ....................................................................................................................25

5.2.2 USB Interface.........................................................................................................................26

5.2.3 Serial Interface.......................................................................................................................26

5.2.4 Ethernet Interface ...................................................................................................................27

5.2.5 Cash Drawer Interface ...........................................................................................................27

5.2.6 Power Supply Interface..........................................................................................................28

Chapter6 Troubleshooting and Maintenance.....................................................................................29

..................................................................................................................................19

6.1 Maintenance .................................................................................................................................29

6.2 Error Message on the Control Panel.............................................................................................29

6.3 Cutter Jammed or Error ................................................................................................................29

Chapter 7 Control Commands.............................................................................................................31

7.1 General .........................................................................................................................................31

7.2 Explanation of Terms ....................................................................................................................31

Appendix Commands List...................................................................................................................43

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TP820 User’s Manual

Chapter 1 Overview

1.1 Features

TP820 printer is a kind of high-speed mini thermal printer. It is a high-quality, high-reliability and
low-noise POS printer and operated easily, which can be widely used in ECR, PC-POS and BANK
POS for printing a variety of receipt.

1.2 Part Description

According to different data port (interface), TP820 serials are divided into several different names:
TP820 is the printer equipped with parallel interface, TP820US is equipped with serial interface and

USB interface, TP820U is equipped with USB interface and TP820UE with Ethernet interface and
USB interface.

TP820 serials printer is equipped with auto cutter, It has two kinds of cutter for the consumer to
selected: partial cutter can only cut the paper with one point left while full cutter cuts the paper fully.

Parallel interface USB interface

MODEL TP820 TP820U TP820US TP820UE

Note: Please contact the dealer for changing the interface if needed.

1.3 Parts Identification

Cover Open Lever

(Dentate) Manual Cutter

Power Switch

Fig 1-1 Main parts of the printer

USB + Serial

interface

Paper out Tunnel

Small Cover

USB + Ethernet

interface.

Power Indicator (Green)

Error Indicator (Red)

Paper out Indicator (Red)

FEED Key

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