John Lewis JLWM 1410 User Manual

JLWM 1410

1400 spin washing machine

Instruction manual

Safety information

It is most important that this instruction book should be retained with
the appliance for future reference. Should the appliance be sold or
transferred to another owner, or should you move house and leave the
appliance, always ensure that the book is supplied with the appliance in
order that the new owner can get to know the functioning of the
appliance and the relevant warnings.
These warnings have been provided in the interest of safety. You MUST
read them carefully before installing or using the appliance. If you are
unsure of the meanings of these warnings contact the John Lewis
branch from which you purchased the appliance.

Important! Read carefully and keep for

future reference.

• The safety of your appliance complies
with the industry standards and with legal
requirements on the safety of appliances.
However, as manufacturers, we feel it is
our duty to provide the following safety
notes.

• It is most important that this instruction
book should be retained with the
appliance for future reference. Should the
appliance be sold or transferred to
another owner, or should you move
house and leave the appliance, always
ensure that the book is supplied with the
appliance in order that the new owner
can get to know the functioning of the
appliance and the relevant warnings.

• You MUST read them carefully before
installing or using the appliance.

• Before first starting up, check the
appliance for any damage incurred during
transport. Never connect up a damaged
appliance . If parts are damaged, contact
your supplier.

• If the appliance is delivered in the winter
months when there are minus
temperatures. Store it at room
temperature for 24 hours before using for
the first time.

General safety

• It is dangerous to alter the specifications
or attempt to modify this product in any
way.

• During high temperature wash
programmes the door glass may get hot.
Do not touch it!

• Make sure that small children and animals
do not climb into the drum. To avoid this,
please check into the drum before using.

• Any objects such as coins, safety pins,
nails, screws, stones or any other hard,
sharp material can cause extensive
damage and must not be placed into the
machine.

• Only use the advised quantities of fabric
softener and detergent. Damage to the
fabric can ensue if you over-fill. Refer to
the manufacturer’s recommendations of
quantities.

2

• Wash small items such as socks, laces,
washable belts etc in a washing bag or
pillow case as it is possible for such items
to slip down between the tub and the
inner drum.

• Do not use your washing machine to
wash articles with whalebones, material
without hems or torn material.

• Always unplug the appliance and turn off
the water supply after use and during
cleaning and maintenance.

• Under no circumstances should you
attempt to repair the machine yourself.
Repairs carried out by inexperienced
people may cause injury or serious
malfunctioning. Contact your local Service
Centre. Always insist on genuine spare
parts.

Installation

• This appliance is heavy. Care should be
taken when moving it.

• When unpacking the appliance, check that
it is not damaged. If in doubt, do not use it
and contact the Service Centre.

• All packing and transit bolts must be
removed before use. Serious damage can
occur to the product and to property if
this is not adhered to. See relevant
section in the user manual.

• After having installed the appliance, check
that it is not standing on the inlet and
drain hose and the worktop is not
pressing the electrical supply cable against
the wall.

• If the machine is situated on a carpeted
floor, please adjust the feet in order to
allow air to circulate freely under the
appliance.

• Always be sure, that there is no water
leakage from hoses and their connections
after the installation.

• If the appliance is installed in a location
subject to frost, please read the “dangers
of freezing” chapter.

• Any plumbing work required to install this
appliance should be carried out by a
qualified plumber or competent person.

• Any electrical work required to install this
appliance should be carried out by a
qualified electrician or competent person.

Use

• This appliance is designed for domestic
use. It must not be used for purposes
other than those for which it was
designed.

• Only wash and dry fabrics which are
designed to be machine washed or dried.
Follow the instructions on each garment
label

• Do not overload the appliance. See the
Washing Programme Table.

• Before washing, ensure that all pockets
are empty and buttons and zips are
fastened. Avoid washing frayed or torn
articles and treat stains such as paint, ink,
rust, and grass before washing.
Underwired bras must NOT be machine
washed.

• Garments which have been in contact
with volatile petroleum products should
not be machine washed. If volatile
cleaning fluids are used, care should be
taken to ensure that the fluid is removed
from the garment before placing in the
machine.

• As some duvets and eiderdowns should
be washed/dried in large commercial
machines because of their bulk, please
check with the manufacturer of the item
before washing in a domestic machine.

3

• The users should always check that they
have not left their gas lighters (disposable
or otherwise) in their clothing.

• Never tumble dry items that have had
contact with chemicals such as dry
cleaning fluid. These are of a volatile
nature and could cause an explosion.
Only tumble dry items which have been
washed in water or require airing.

• Plastic detergent dispensers should not
remain in the drum during the drying
cycle, as the plastic used is not designed
to withstand the heat. If you wish to
wash-through-to-dry you should use the
conventional detergent dispenser drawer.

• Never pull the power supply cable to
remove the plug from the socket; always
take hold of the plug itself.

• Never use your new appliance if the
power supply cable, the control panel, the
working surface or the base are damaged
so that the inside of the appliance is
accessible.

• The packaging components (e.g. plastic
film, polystyrene) can be dangerous to
children - danger of suffocation! Keep
them out of children’s reach.

• Keep all detergents in a safe place out of
children’s reach.

• Make sure that children or pets do not
climb into the drum. To prevent children
and pets becoming trapped inside the
drum the machine incorporates a special
feature. To activate this device, rotate the
button (without pressing it) inside the
door clockwise until the groove is
horizontal. If necessary use a coin.

Child safety

• This appliance is not intended for use by
person (including children) with reduced
physical sensory or mental capabilities or
lack of experience and knowledge unless
they have been given supervision or
instruction concerning use of the
appliance by a person responsible for
their safety.

To disable this device and restore the
possibility of closing the door, rotate the
button counterclockwise until the groove
is vertical.

4

Contents

Operating instructions

Safety information

General safety 2
Installation 3
Use 3
Child safety 4

Product description

Detergent dispenser drawer 8

Control panel

«On/Off» / «Reset» programme button (2) 9
Programme selector buttons (3) 9
Temperature button (5) 10
Spin (6) 10
Options - Prewash/Stain/Intensive/Easy
Iron (7) 10
Extra Rinse (8) 10
Quick (9) 10
Start Pause (10) 10
Door lock light (11) 11
Delay Start (12) 11
Display (4) 11

First use

2

7

9

13

Installation instructions

Installation

Unpacking 30
Positioning and levelling 31
Plumbing in 31
Water inlet 32
Water-stop device 32
Water drainage 33
Special conditions 34
In the interest of the environment 34
Electrical connection 35

What to do if…

Repairs - After Sales Service

Environment concerns

Packaging materials 41
Ecological hints 41

30

37

40

41

Personalisation

Acoustic signals 13
Child lock 13

Daily use

Load the laundry 14
Measure out the detergent 14
Switch the machine on and select the
required programme 14
Select the desired temperature and spin
speed 15
Select the desired options 15
Select the delay start 15
Start the programme 15
Programme correction 16

13

14

Guide to use the
instruction manual

The following symbols will be found in the
text to guide you throughout the instructions:

Safety instructions

Hints and tips

Environmental information

5

Cancel a programme or switch the appliance
off 16
How to interrupt a programme 16
How to open the door during the cycle of a
programme 16
End of programme 17

Helpful hints and tips

Washing programmes

Technical data

Consumption values

Care and cleaning

Descaling 25
External cleaning 25
Washing drum 26
Door seal 26
Cleaning the pump 26

17

20

23

23

25

6

Product description

1 Detergent dispenser drawer
2 Control panel
3 Door opening handle
4 Rating plate
5 Drain pump
6 Adjustable feet

1 2

3

4

5

6

7

Detergent dispenser drawer

Compartment for detergent used for
prewash and soak phase or for stain remover
used during the stain action phase (if
available). The prewash and soak detergent is
added at the beginning of the wash
programme. The stain remover is added
during the stain action phase.

Compartment for powder or liquid
detergent used for main wash. If using liquid
detergent pour it just before starting the
programme.

Compartment for liquid additives (fabric
softener, starch).
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in the
detergent dispenser drawer. Any fabric
softener or starching additives must be
poured into the compartment before starting
the wash programme.

8

Control panel

Below is a picture of the control
panel. It shows the programme
selector dial as well as the buttons
and pilot lights. These are presented
by relevant numbers on the following
pages.

212

13

1

Detergent dispenser drawer

2

On/Off and Reset button

3

Programme selector buttons

4

Display

5

Temperature button

6

Spin reduction button

«On/Off» / «Reset»
programme button (2)

Press this button to switch the washing
machine on. The green light of button 10
starts blinking. The pilot light relevant to the
programme automatically proposed by the
appliance lights up. The display goes on and
shows some information about the selected
programme. Press this button again to
switch the machine off.

4 5 6 7 8 9 10 11

7

Options button

8

Extra rinse button

9

Quick button

10

Start/Pause button

11

Door lock light

12

Delay start button

Important! Always switch off the appliance

by pressing button 2 (Cancel programme).
This ensures that the new programme
begins correctly and all previously set
functions are cancelled.

Programme selector
buttons (3)

Press these buttons repeatedly to select the
programme on the basis of the type of
laundry to be washed or a special
programme. The pilot light relevant to the
selected programme lights up. The washing

9

machine proposes a temperature and
automatically selects the maximum spin
value provided for the programme you have
chosen. You can change these values by
operating buttons 5 and 6. The duration of
the selected washing programme is shown
on the display (4.6).

Important! If you press one of these
buttons while a programme is running, the
red pilot light of button 10 blinks three times
and Err is displayed to show a wrong
selection.

Temperature button (5)

Press this button repeatedly to increase or
decrease the temperature, if you want your
laundry to be washed at a temperature
different from the one proposed by the
washing machine (4.1).

Spin (6)

By pressing this button you can change the
spin speed of the selected programme or to
select the available function (s).

Options - Prewash/Stain/
Intensive/Easy Iron (7)

Press this button repeatedly, to select only
one of the following options:
Prewash: by selecting this option the
machine performs a prewash cycle before
the main wash phase. The washing time will
be prolonged. This option is recommended
for heavily soiled laundry. This is only
required with very soiled laundry. The
prewash ends with a short spin in the
Cottons and Synthetics programme settings,
whereas in Delicates the water is just
drained.

Stain: select this option if you wish to add a
stain phase to the washing of stained or
heavily soiled laundry. This function is
available with a temperature of 40° or
higher. The washing time will be prolonged
by a few minutes.

Pour a stain removing detergent into
the compartment marked

Intensive: select this option for heavily
soiled laundry. The washing intensity will be
increased and the washing time will be
prolonged.
Easy iron: The laundry will be gently
washed and spun to avoid any creasing. In
this way ironing is easier. Furthermore the
machine will perform additional rinses. This
function can be used for cotton and
synthetic fabrics.

.

Extra Rinse (8)

This appliance is designed to save energy. If
it necessary to rinse the laundry using an
extra quantity of water (extra rinse), select
this option. Some additional rinses will be
performed. This option is recommended for
people who are allergic to detergents, and in
areas where the water is very soft.

Quick (9)

This option can be used for lightly soiled
laundry. The washing time will be reduced
according to type of fabric and the selected
temperature.

Start Pause (10)

This button allows you to start or to
interrupt the selected programme.

10

Door lock light (11)

The light Door lock shows if you can open
the door:

• light on: the door cannot be opened. The
machine in working or has stopped with
water left in the tub.

• light off: the door can be opened. The
programme is finished or the water has
been emptied out.

Delay Start (12)

The programme can be delayed from 30 min

- 60 min - 90 min, 2 hours and then by 1
hour up to a maximum of 20 hours by
means of this button.

Display (4)

4.1 4.2 4.3 4.4 4.5 4.6

4.94.10

4.8

4.7

4.1 Temperature indicator: «Cold»

corresponds to cold washing.

4.2 Spin speed indicator - «Rinse

hold» and «Quiet» options

The Spin Exclusion is indicated by
a «0». This option eliminates all the
spin phases and increases the number
of rinses.

Rinse hold : when you choose this
function, the machine will not drain the
water of the last rinse, so as not to crease
the laundry. The selected option will be
displayed.
Quiet : when you choose this function, the
machine will not drain the water of the last
rinse, so as not to crease the laundry. As all
spinning phases are cancelled, this washing

cycle is very quiet and it can be selected at
night or in times with a more economical
power rate. On some programmes the
rinses will be performed with more water.

If the «Rinse Hold» or «Quiet»
option has been selected the «Door
lock» light is on, the «Start/Pause»
button light goes out and the display
shows a flashing «0». The door
cannot be opened because the water
must be drained. To empty out water
read the paragraph «At the end of
the programme».

4.3 Available options: Easy iron,
Intensive, Stain and Prewash . When an
option is enabled the rectangle around that
option illuminates.

11

4.4 Extra rinse symbol: it illuminates when

the option is enabled.

4.5 Cycle duration calculating symbol:
when selecting the «proportional»
programmes, the display shows the washing
duration of the maximum recommended
load. After the button 10 has been pressed,
on the display the «Wash time» (4.7) starts
blinking and the animated symbol appears to
indicate that the appliance is calculating the
laundry amount and the real duration.
During this time, the washing duration
shown decreases. When the calculating
phase has finished, the «Wash time» stops
blinking, the animated symbol disappears.
The washing time is adjusted to the real
load.

4.6 The following pieces of
information are shown on the display:

•

Duration of washing programme in
hours and minutes, after you have
selected a programme. While the
programme is running (after you have
pressed the Start/Pause button), the
displayed time value decreases by one
unit every minute.

•

Delay start, a time value indicated in
hours and minutes and selected by
pressing the delay start button. The delay
time (20 hours max) is displayed for a few
seconds, then the duration of the selected
programme reappears. After you have
pressed the button 10, the countdown is
updated every hour, and, for the last
hour, every minute.

•

An alarm code indicates a fault with the
machine (see the relevant chapter).

•

An incorrect option selection has
been made: this is indicated by the
message Err for a few seconds when an
option incompatible with the current
programme is selected.

•

The washing machine has
completed the programme: this is

indicated by a flashing zero. The «Door
lock» pilot light (11) and the Start/Pause
light go out. The door can be opened.

•

The washing machine has stopped
with water in the tub, at the end of

the «Soak» or of a programme with the
«Rinse hold» or «Quiet» option: this is
indicated by a flashing zero. The «Start/
Pause» light goes out but the «Door lock»
pilot light is still on. The door cannot be
opened.

4.7 «Wash time» message:

• on when the washing cycle starts and
when the duration is shown on the
display.

• off at the end of the cycle, and during the
delayed start selection

• blinking during the time calculation if you
have selected a «proportional»
programme.

4.8 Quick message: it appears when the

option is enabled.

4.9 Delay Startmessage: it appears during

the selection of the delay.

4.10 Child lock symbol (see more details

in the «Personalisation» chapter)

12

First use

• Ensure that the electrical and
water connections comply with
the installation instructions.

• Remove the polystyrene block and
any material from the drum.

• Before the first wash, run a cotton
cycle at the highest temperature
without any laundry in the
machine, to remove any
manufacturing residue from the
drum and tub. Pour 1/2 a measure
of detergent into the main wash
compartment and start the
machine.

Personalisation

Acoustic signals

The machine is provided with an acoustic
device, which sounds in the following cases:

• at the end of a washing cycle

•if there is a fault
You can deactivate the acoustic signal
(except if there is a fault) by pressing the
buttons 7 and the 8 simultaneously for
about 5 seconds. By pressing these buttons
again the acoustic signal is reactivated.

Child lock

This function works in two different ways:

• If enabled before the «Start/Pause»
button is pressed, it prevents the machine
from being started.

• If enabled after pressing the «Start/
Pause» button, it prevents any changes
being made to the programmes or
options selected

To enable or disable this function, press the
buttons 5 and 6 simultaneously for
approximately 6 seconds until the icon
appears on or disappears from the display.

13

Daily use

Load the laundry

Open the door by carefully pulling the door
handle outwards. Place the laundry in the
drum, one item at a time, shaking them out
as much as possible. Close the door.

Measure out the

If required, pour fabric softener into the
compartment marked
must not exceed the «MAX» mark in the
drawer). Close the drawer gently.

(the amount used

detergent

Measure out the detergent and the
fabric softener

Pull out the dispenser drawer until it stops.
Measure out the amount of detergent
required, pour it into the main wash
compartment
compartment if it is required by the selected
programme or option (see more details in
«Detergent dispenser drawer» ).

or in the appropriate

Switch the machine on
and select the required
programme

Switch the machine on by pressing button 2.
Select the desired programme by pressing
one of the buttons 3 . The running time is
displayed in the display. The light of the
button 10 starts flashing.

14

Select the desired
temperature and spin
speed

Press button 5 button repeatedly in order to
set the temperature and button 6to change
the spin speed from the one proposed by
the washing machine.
The button 6 allows you also to choose
«No Spin» («0»), «Rinse Hold » or «Quiet»
function.

Select the desired
options

Press buttons 7and 8 to select the available
options. Depending on the programme,
different options can be selected together.
These must be selected after choosing the
desired programme and before pressing the
button 10. If an option which is not
compatible with the set wash programme is
selected, the red Start/Pause light flashes 3
times and the message Err is displayed for a
few seconds.
When the option is set, it will appear in the
relevant rectangle on the display or the
relevant symbol icon will be displayed.

• Select the programme and the required
options.

• Select the delay start.

•

Press button 10: the machine starts its
hourly count down. The programme will
start after the selected delay has expired.

Opening the door throughout the
delay time

During the period until the delayed start, the
door can be opened and laundry added:

• Press the button 10

• Put laundry in and close the door

• Press the button 10 again

The programme will start after the
countdown has expired.

Cancelling the delayed start

You can cancel the delay time at any
moment, before you press the «Start/
Pause» button.

• Press «Start/Pause» button.

• Press «Delay start» button once until the
symbol «0’» is displayed.

•

Press button 10 again.

Changing the Delay Start Timer

It is only possible to change the Delay Start
by switching off the appliance: press button
2 before it takes effect and selecting again
the programme.

Select the delay start

Before you start the programme, press
button 12 repeatedly to select the desired
delay. The set delay time value (up to 20
hours) will appear on the display for a few
seconds, then the duration of the
programme will appear again. The wash
programme can be delayed from 30 min - 60
min - 90 min, 2 hours and then by 1 hour up
to a maximum of 20 hours.

Selecting the delayed start

You must select this option after you have
set the programme and before you press the
«Start/Pause» button.

Start the programme

To start the selected programme, press the
button 10 ; the green pilot light stops
flashing. If you have selected a delay time,
the countdown will begin and will be shown
on the display.
To interrupt a programme which is running,
press button 10: the green pilot light starts
to flash. To restart the programme from the
point at which it was interrupted, press the
button 10 again. If an incorrect option is
selected, the red pilot light of button 10

15

flashes 3 times and the message Err is
displayed for a few seconds.

Important!

You must set the washing machine to Pause
before you make any change in the
programme in progress.

Programme correction

As long as the wash programme has not
been started yet, the programme selection
can still be changed.
If the programme has been started, it is only
possible to correct the functions, if the
programme is first interrupted by pressing
button 10. In this case only some of
functions can be selected depending on the
programme which is running.
If the wash programme is to be corrected by
means of buttons 3, the appliance must first
be switched off by pressing the button 2.
Switch on the appliance, set the new
programme and press button 10 again. The
water remains in the tub.

Cancel a programme or
switch the appliance off

If a washing programme that has already
started is to be cancelled, press button 2 to
RESET the programme. All lights and the
display go out and the appliance is switched
off. The previously selected programme is
now cancelled. Another programme can
now be selected.

Important! If any problems occur as the
programme runs, always first switch the
appliance off by pressing button 2 before a
new programme is selected. Consider the
temperature to which the washing water
may already have been heated. Press the
button 10 to interrupt a programme which
is running, the corresponding green pilot
light starts blinking.

How to interrupt a
programme

Press the button 10 to interrupt a
programme which is running, the
corresponding green pilot light starts
blinking.
Press the same button again to restart the
programme.

How to open the door
during the cycle of a
programme

You can open the door, after having set the
washing machine to Pause, provided the
following conditions exist:

• The washing machine is not in the heating
phase

• The level of the water is not high;

If these requirements are met, when you
pause the washing machine, the «Door
lock» light goes off and the door can be
opened.
Should it not be possible to open the door,
and should it be absolutely necessary to do
so, switch the appliance off by pressing
button 2. After a few minutes, you can open
the door.

Pay attention to the level and
temperature of the water in the
washing machine!

16

When you close the door to restart the
programme select the previous programme
by pressing the buttons 3, repeat the
options previously selected and press the
button 10.

End of programme

The pilot light of the button 10 goes out.
«0» blinks and the message Wash time
disappears from the display. The Door lock
pilot light goes out. The door can now be
opened and the laundry can be removed.
Switch the appliance off by pressing button
2, before removing the laundry. If the Rinse
Hold or Quiet option has been selected the
Door lock pilot light is on. The button 10
pilot light goes out and the display shows a
blinking «0». The door cannot be opened
because the water must be drained.
To empty out the water there are 2
possibilities:

1. Select the draining programme and
press the button 10: the water is
emptied out without spinning.

2. Select the spinning programme. Select
the spin speed by pressing the relevant
button and then press the button 10.
The water is emptied out and the
laundry is spun at the selected spin
speed. Reduce the spin speed if needed,
by pressing the relevant button.

Switch the appliance off by pressing
button 2.

Remove the laundry from the drum. Check
whether the drum is completely empty, by
rotating it with your hand. The purpose of
this is to prevent any items of laundry from
remaining accidentally in the drum, where
they might get damaged in a subsequent
wash (e.g. by shrinking) or bleed colour into
another load of laundry.
If you do not intend to carry out another
wash, close the water tap. Leave the door
open to prevent the formation of mildew
and unpleasant smells.

Stand by: once the programme has
finished after a few minutes the
energy saving system is enabled with
the pilot lights switched on. By
pressing any button the appliance will
come out of the energy saving status.

Helpful hints and tips

Sorting out the laundry

Follow the wash code symbols on each
garment label and the manufacturer’s
washing instructions. Sort the laundry as

follows: whites, coloureds, synthetics,
delicates, woollens.

17

Before loading the
laundry

Never wash whites and coloureds together.
Whites may lose their «whiteness» in the
wash.
New coloured items may run in the first
wash; they should therefore be washed
separately the first time.

Make sure that no metal objects are
left in the laundry (e.g. hair clips,
safety pins, pins).

Button up pillowcases, close zip fasteners,
hooks and poppers. Tie any belts or long
tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special
detergent or detergent paste.
Treat curtains with special care. Remove
hooks or tie them up in a bag or net.

Removing stains

Stubborn stains may not be removed by just
water and detergent. It is therefore advisable
to treat them prior to washing.
Blood: treat fresh stains with cold water.
For dried stains, soak overnight in water
with a special detergent then rub in the soap
and water.
Oil based paint: moisten with benzine
stain remover, lay the garment on a soft
cloth and dab the stain; treat several times.
Dried grease stains: moisten with
turpentine, lay the garment on a soft surface
and dab the stain with your fingertips and a
cotton cloth.
Rust: oxalic acid dissolved in hot water or a
rust removing product used cold. Be careful
with rust stains which are not recent since
the cellulose structure will already have been
damaged and the fabric tends to hole.

Mould stains: treat with bleach, rinse well
(whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with

acetone
and dab the stain.
Lipstick: moisten with acetone as above,
then treat stains with methylated spirits.
Treat any residual marks with bleach.
Red wine: soak in water and detergent,
rinse and treat with acetic or citric acid, then
rinse. Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten

the fabric first with acetone
acetic acid; treat any residual marks on white
fabrics with bleach and then rinse
thoroughly.
Tar stains: first treat with stain remover,
methylated spirits or benzine, then rub with
detergent paste.

1)

, lay the garment on a soft cloth

1)

, then with

Detergents and additives

Good washing results also depend on the
choice of detergent and use of the correct
quantities to avoid waste and protect the
environment.
Although biodegradable, detergents contain
substances which, in large quantities, can
upset the delicate balance of nature.
The choice of detergent will depend on the
type of fabric (delicates, woollens, cottons,
etc.), the colour, washing temperature and
degree of soiling.
All commonly available washing machine
detergents may be used in this appliance:

• powder detergents for all types of fabric

• powder detergents for delicate fabrics
(60°C max) and woollens

1) do not use acetone on artificial silk

18

• liquid detergents, preferably for low
temperature wash programmes (60°C
max) for all types of fabric, or special for
woollens only.

The detergent and any additives must be
placed in the appropriate compartments of
the dispenser drawer before starting the
wash programme.
If using liquid detergents, a programme
without prewash must be selected.
Your appliance incorporates a recirculation
system which allows an optimal use of the
concentrated detergent.
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in

the detergent dispenser drawer.

Quantity of detergent to
be used

The type and quantity of detergent will
depend on the type of fabric, load size,
degree of soiling and hardness of the water
used.

Follow the product manufacturers’
instructions on quantities to use.
Use less detergent if:

• you are washing a small load

• the laundry is lightly soiled

• large amounts of foam form during
washing.

Degrees of water
hardness

Water hardness is classified in so-called
“degrees” of hardness. Information on
hardness of the water in your area can be
obtained from the relevant water supply
company, or from your local authority. If the
water hardness degree is medium or high
we suggest you to add a water softener
following always the manufacturer’s
instructions. When the degree of hardness is
soft, readjust the quantity of the detergent.

19

Washing programmes

Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry

Cottons

95° - Cold
Main wash - Rinses
Maximum spin speed at 1400 rpm
Max. load 7 kg - Reduced load 3.5 kg

White cotton (heavily or normally soiled items).

Economy

60° - 40°
Main wash - Rinses
Maximum spin speed at 1400 rpm
Max. load 7 kg
White or fast colour cotton (normally or slightly
soiled items).
This programme can be selected for slightly or
normally soiled cotton items. The temperature will
decrease and the washing time will be extended. This
allows to obtain a good washing efficiency by saving
energy.

Synthetics

60° - Cold
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 3.5 kg - Reduced load 1.5 kg
Synthetic or mixed fabrics: underwear, coloured
garments, non-shrink shirts, blouses.

1)

1)

Options

SPIN REDUCTION

NO SPIN

RINSE HOLD

QUIET

EASY IRON

PREWASH

INTENSIVE

STAIN

QUICK

EXTRA RINSE

SPIN REDUCTION

NO SPIN

RINSE HOLD

QUIET

EASY IRON

PREWASH

STAIN

EXTRA RINSE

SPIN REDUCTION

NO SPIN

RINSE HOLD

QUIET

EASY IRON

PREWASH

INTENSIVE

STAIN

QUICK

EXTRA RINSE

Detergent

Compartment

4)

2)

3)

4)

4)

2)

3)

20

Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry

Delicates

40° - Cold
Main wash - Rinses
Maximum spin speed 700 rpm
Max. load kg 3.5 - Reduced load kg 1.5

Delicate fabrics: acrylics, viscose, polyester.

Hand wash (Wool )

40° - Cold
Main wash - Rinses
Maximum spin speed at 1000
Max. load 2 kg
Washing programme for machine washable wool as
well as for hand washable woollens and delicate
fabrics. Note: A single or bulky item may cause
imbalance. If the appliance doesn’t perform the final
spin phase, add more items, redistribute the load
manually and then select the spinning programme.

Lingerie

40° - Cold
Main wash - Rinses
Maximum spin speed 900 rpm
Max. load kg 1
This programme is suitable for very delicate items, as
lingerie, bras and etc. The maximum spin speed is
automatically reduced.

Rinse

Rinses
Maximum spin speed at 1400 rpm
Max. load 7 kg
With this programme it is possible to rinse and spin
cotton garments which have been washed by hand.
The machine performs a few rinses, followed by a final
long spin.

Options

SPIN REDUCTION

NO SPIN

RINSE HOLD

QUIET

PREWASH

2)

STAIN

3)

QUICK

EXTRA RINSE

SPIN REDUCTION

NO SPIN

RINSE HOLD

QUIET

SPIN REDUCTION

NO SPIN

RINSE HOLD

QUIET

SPIN REDUCTION

NO SPIN

RINSE HOLD

EASY IRON

QUIET

EXTRA RINSE

Detergent

Compartment

4)

Important! The spin speed will automatically assume
the setting for cotton items. If required, reduce the
speed to the desired level.

21

Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry

Drain

Draining of water
Max. load 7 kg
For emptying out the water of the last rinse in
programmes with the set option, which ends with
water left in the tub.

Spin

Drain and long spin
Maximum spin speed at 1400 rpm
Max. load 7 kg
Separate spin for hand washed cotton garments and
after programmes with the set option, which ends
with water left in the tub.

Important! The spin speed will automatically assume
the setting for cotton items. So, if you are spinning
extra delicate items we recommend that you reduce
the speed to adapt it to the fabrics to be spun and/or
to interrupt the duration of the spinning phase (put
the machine in PAUSE or switch the machine off).

Options

SPIN REDUCTION

Detergent

Compartment

Duvet

40° - 30°
Main wash - Rinses
Maximum spin speed 700 rpm
Max. load kg 2
Duvet, blanket of cotton or synthetic items

45 Minute wash

60°
Main wash - Rinses
Maximum spin speed 1200 rpm
Max. load kg 3.5
Short cycle for lightly soiled cotton fabrics .

14 Minute wash

30°
Main wash - Rinses
Maximum spin speed 900 rpm
Max. load kg 1
This is a complete programme that can be used for
laundry which is lightly soiled or which needs
freshening up.

SPIN REDUCTION

SPIN REDUCTION

NO SPIN

RINSE HOLD

EXTRA RINSE

SPIN REDUCTION

NO SPIN

RINSE HOLD

22

Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry

Off

For cancelling the programme which is running or to switch the machine off .

1) Cycle time duration, energy and water consumptions are proportional to the amount of load.

2) «Stain» option is available only at a temperature of 40°C or higher.

3) If you select the Quick option by pressing button 9, we recommend that you reduce the maximum load as
indicated. Full loading is possible however with somewhat reduced cleaning results.

4) If using liquid detergents, a programme without PREWASH must be selected.

Options

Detergent

Compartment

Technical data

Dimensions Width

Height
Depth
Depth (Overall dimensions)

Electrical connection
Voltage - Overall power - Fuse

Water supply pressure Minimum

Maximum Load Cotton 7 kg

Spin Speed Maximum 1600 rpm

Information on the electrical connection is given on the rating
plate, on the inner edge of the appliance door.

Maximum

60 cm
85 cm
60 cm
63 cm

0,05 MPa
0,8 MPa

Consumption values

Programme

White Cottons 90 °C 2.1 62

Cottons 60 °C 1.35 58

Cottons 40 °C 0.75 58

Synthetics 40 °C 0.55 51

Delicates 40 °C 0.55 67

1)

Energy consumption

(KWh)

2)

Water consumption

(litre)

2)

23

Programme

Wool/ Handwash 30 °C 0.25 58

1) Refer to the display for the programme time.

2) The consumption information shown in this chart is indicative. It can vary depending on the quantity and the type
of laundry, on the temperature of the water supply and on the ambient temperature.

1)

Energy consumption

(KWh)

2)

Water consumption

(litre)

2)

Standard programmes for the
Energy Label consumption
values

The cotton 60 °C economy and cotton 40
°C economy are the standard cotton
programmes for normally soiled cotton
laundry. They are suitable to clean normally
soiled cotton laundry and they are the most

efficient programmes in terms of combined
energy and water consumption for washing
that type of cotton laundry.
They agree with EN60456.

The actual water temperature may
differ from the declared cycle
temperature.

24

Care and cleaning

You must DISCONNECT the appliance
from the electricity supply, before you can
carry out any cleaning or maintenance work.

Descaling

The water we use normally contains lime. It
is a good idea to periodically use a water
softening powder in the machine. Do this
separately from any laundry washing, and
according to the softening powder
manufacturer's instructions. This will help to
prevent the formation of lime deposits.

After each wash

Leave the door open for a while. This helps
to prevent mould and stagnant smells
forming inside the appliance. Keeping the
door open after a wash will also help to
preserve the door seal.

Maintenance wash

With the use of low temperature washes it
is possible to get a build up of residues inside
the drum.
We recommend that a maintenance wash
be performed on a regular basis.
To run a maintenance wash:

• The drum should be empty of laundry.

• Select the hottest cotton wash
programme.

• Use a normal measure of detergent, must
be a powder with biological properties.

Important! Do not use methylated spirits,
solvents or similar products to clean the
cabinet.

Cleaning the dispenser
drawer

The washing powder and additive dispenser
drawer should be cleaned regularly.
Remove the drawer by pressing the catch
downwards and by pulling it out. Flush it out
under a tap, to remove any traces of
accumulated powder.

To aid cleaning, the top part of the additive
compartment should be removed.

External cleaning

Clean the exterior cabinet of the appliance
with soap and water only, and then dry
thoroughly.

25

Cleaning the drawer
recess

Having removed the drawer, use a small
brush to clean the recess, ensuring that all
washing powder residue is removed from
the upper and lower part of the recess.

Washing drum

Rust deposits in the drum may occur due to
rusting foreign bodies in the washing or tap
water containing iron.

Important! Do not clean the drum with
acidic descaling agents, scouring agents
containing chlorine or iron or steel wool.

1. Remove any rust deposits on the drum
with a cleaning agent for stainless steel.

2. Run a washing cycle without any
washing to clean off any cleaning agent
residues.
Programme: Short Cotton Programme
at maximum temperature and add
approx. 1/4 measuring cup of
detergent.

Door seal

Check from time to time the door seal and
possible objects that could be trapped in the
fold.

Replace the drawer and run the rinse
programme without any clothes in the drum.

Cleaning the pump

The pump should be inspected regularly and
particularly if:

• the appliance does not empty and/or

spin;

26

• the appliance makes an unusual noise
during draining due to objects such as
safety pins, coins etc. blocking the pump.

• a problem with water draining is detected
(see chapter “What to do if...” for more
details).

Warning! Before opening the pump
door, switch the appliance off and
remove the mains plug from the
socket.

Proceed as follows:

1. Unplug the appliance.

2. If it is necessary, wait until the water has

cooled down.

3. Open the pump door.

6. When no more water comes out,
unscrew the pump cover by turning it
anti-clockwise and remove the filter.
Use pliers, if necessary. Always keep a
towel nearby to dry up any water
spillages when removing the cover.
Clean the filter under a tap, to remove
any traces of fluff.

7. Remove foreign bodies and fluff from
the filter seat and from the pump
impeller.

4. Place a container close to the pump to
collect any spillage.

5. Pull out the emergency emptying hose,
place it in the container and remove its
cap.

8. Check carefully whether the pump
impeller rotates (it rotates jerkily). If it
doesn’t rotate, please contact your
Service Centre.

27

Warning!

When the appliance is in use and depending
on the programme selected there can be
hot water in the pump.
Never remove the pump cover during a
wash cycle, always wait until the appliance
has finished the cycle, and is empty. When
refitting the pump cover, ensure it is
securely re-tightened so as to stop leaks and
young children being able to remove it.

9. Put the cap back on the emergency
emptying hose and place the latter back
in its seat.

10. Replace the filter into the pump by
inserting it correctly into the special
guides. Screw the pump cover firmly by
turning it clockwise.

11. Close the pump door.

Cleaning the water inlet
filters

Warning! If the appliance doesn't fill

or it is taking longer to fill with water,
check if the water inlet filters are
blocked.

1. Turn off the water tap.

2. Unscrew the water inlet hose.

3. Clean the filter using a hard bristle
brush.

4. Screw the hose back onto the tap.

5. Unscrew the hose from the machine.
Keep a rug nearby because some water
may flow.

28

6. Clean the filter in the valve with a stiff
brush or with the piece of cloth.

7. Screw the hose back to the machine
and make sure the connection is tight.

8. Turn on the water tap.

Emergency emptying out

If the water is not discharged, proceed as
follows to empty out the machine:

• pull out the plug from the power socket;

• close the water tap;

• if necessary, wait until the water has

cooled down;

• open the pump door;

• place a bowl on the floor and place the

end of the emergency emptying hose into
the bowl. Remove its cap. The water
should drain into the bowl. When the
bowl is full, put the cap back on the hose.
Empty the bowl. Repeat the procedure
until water stops flowing out;

• clean the pump if necessary as previously

described;

• replace the emergency emptying hose in

its seat after having plugged it;

• screw the pump cover again and close the

door.

• Turn off the water tap.

• Unscrew the inlet hose.

• Place the end of the emergency emptying
hose and that of the inlet hose in a bowl
placed on the floor and let water drain
out.

• Screw the water inlet hose back on and
reposition the emergency emptying hose
after having put the cap on again.

• When you intend to start the machine up
again, make sure that the room
temperature is above 0°C.

Frost precaution

If the machine is exposed to temperatures
below 0°C, certain precautions should be
taken.

29

Installation

Unpacking

All transit bolts and packing must be
removed before using the appliance.
You are advised to keep all transit devices so
that they can be refitted if the machine ever
has to be transported again.

1. After removing all the packaging,
carefully lay machine on it’s back to
remove the polystyrene base from the
bottom.

3. Unscrew the three bolts.

2. Remove the power supply cable and the
draining and inlet hose from the hose
holders on the rear of the appliance.

4. Slide out the relevant plastic spacers.

30

5. Open the porthole and remove the
polystyrene block fitted on the door
seal.

6. Fill the smaller upper hole and the two
large ones with the corresponding
plastic plug caps supplied in the bag
containing the instruction booklet.

should protrude a few centimetres beyond
the edges of the machine.

Warning! The machine should
NOT be placed on deep pile
carpeting.

Level the washing machine by raising or
lowering the feet. The feet may be tight to
adjust as they incorporate a self locking nut,
but the machine MUST be level and stable.
If necessary, check the setting with a spirit
level. Any necessary adjustment can be
made with a spanner. Accurate levelling
prevents vibration, noise and displacement
of the machine during operation.

Positioning and levelling

Install the machine on a flat hard floor. Make
sure that air circulation around the machine
is not impeded by carpets, rugs etc. Check
that the machine does not touch the wall or
other kitchen units.

Caution! Never place cardboard,
wood or similar materials under the
machine to compensate for any
unevenness in the floor.

If the floor is carpeted or covered with
crumbly or soft material, insert a rigid
support base under the feet to prevent
noise, vibration or displacement. The base

Some vibration is inevitable, especially if
mounted on a wooden floor. Sprung
wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If
possible, always place the machine on a solid
floor.

Plumbing in

Your new washing machine has been
designed to be permanently plumbed in to
your home’s water supply and drainage
system. However, if this is not possible, it
may be connected to a suitable existing tap
with the drain hose discharging into a sink.
The appliance has an inlet hose, with female
3/4” BSP thread connector. If this
connection is not compatible with the
plumbing of the existing installation, a variety

31

of connectors are available from good
hardware stores and plumbers merchants to
suit most domestic plumbing. Any alteration
to your existing plumbing must be carried
out by a competent person, or qualified
plumber.

Water inlet

An inlet hose is supplied and can been found
inside the machine drum. Do not use the
hose from your previous machine to
connect to the water supply.

Important! This appliance must be
connected to a cold water supply.

4. Connect the hose to a tap with a 3/4”
thread. Always use the hose supplied
with the appliance.

1. Open the porthole and extract the inlet
hose.

2. Connect the hose with the angled
connection to the machine. Do not
place the inlet hose downwards. Angle
the hose to the left or right depending
on the position of your water tap.

35°

45°

3. Set the hose correctly by loosening the
ring nut. After positioning the inlet hose,
be sure to tighten the ring nut again to
prevent leaks.

The inlet hose must not be lengthened. If it
is too short and you do not wish to move
the tap, you will have to purchase a new,
longer hose specially designed for this type
of use.

Water-stop device

The inlet hose is provided with a water stop
device, which protects against damage
caused by water leaks in the hose which
could develop due to natural ageing of the
hose. This fault is shown by a red sector in
the window «A». Should this occur, turn
the water tap off and refer to your Service
Centre to replace the hose.

A

32

Warning! Installation should
comply with local water
authority and building
regulations’ requirements.
The appliance must be
connected to a cold water
supply.

A minimum water pressure of 0.05
MPa (0.5 bar) is required for safe
operation of the appliance.
If you cannot make the cold water
connection direct from the rising
mains, you may be able to operate
the appliance from your cold water
storage system.
There should be a minimum vertical
distance of 5.02 m (16.5 ft) between
the appliance’s inlet and the bottom
of the water storage tank.

Water drainage

This appliance is designed to be permanently
plumbed into your home's drainage system
using one of the following methods.

1. Into a drainage standpipe

Firstly form a hook in the end of the drain
hose using the “U” piece” supplied.

38 mm (½”)

30 cm (12”)

When discharging into a standpipe ensure
that the top of the standpipe is no more
than 90 cm (35.4'') and no less than 60 cm
(23.6'') above floor level.

3 pin

Min. 90 cm (35.4”)

Min. 60 cm (23.6”)

The drain hose may be extended to a
maximum of 4 metres. An additional drain
hose and joining piece is available from your
local Service Force Centre. The joining piece
must have an internal diameter of 18 mm.
If your drain hose looks like this (see below)
you do not require the “U” piece”. Just push
the hose firmly in to the standpipe.

1

Place the drain hose into your standpipe,
which should have an internal diameter of
approximately 38 mm thus ensuring there is
an air break between the drain hose and
standpipe.

2. Onto a sink outlet spigot.

33

If the outlet spigot has not been used
before, remove any blanking plug that may
be in place.

Important! Before connecting up the
machine to new pipework or to pipework
that has not been used for some time, run
off a reasonable amount of water to flush
out any debris that may have collected in the
pipes.

Special conditions

If the floor is carpeted or covered with
crumbly or soft material, insert a rigid
support base under the feet to prevent
noise, vibration or displacement. The base
should protrude a few centimetres beyond
the edges of the appliance.

Push the drain hose onto the spigot and
secure with a clip, ensure a loop is formed in
the drain hose (see diagram) to prevent
waste from the sink entering the appliance.
If you intend to drain the hose from the
machine into a sink, make sure that the sink
is empty and the plug hole is not blocked.
Use the plastic “U - Piece” supplied.

Warning! The appliance should
NOT be placed on deep pile
carpeting.

Note!

Please ensure that when the
appliance is installed it is easily
accessible for the engineer in the
event of a breakdown.

In the interest of the
environment

The appliance should be connected to the
FOUL drainage system, the water will then
be taken to a sewage works for treatment
before being discharged safely into a river.
It is essential that these appliances are not
connected to the surface water drainage
system as this water is discharged directly
into a river or stream and may cause
pollution.
If you require any further advice please
contact your local water authority.

34

SHOWER

BATH

WASHING
MACHINE

RAINWATER

‘RUN-OFF’

SURFACE WATER

DRAINS & SEWERS

UNTREATED
DISCHARGE

RIVER

Electrical connection

Any electrical work required to install this
appliance should be carried out by a
qualified electrician or competent person.

SINK TOILET

BIDET

DISHWASHER

FOUL DRAIN

FOUL SEWERS

SEWAGE

TREATMENT

WORKS

TREATED

DISCHRGE

RIVER

Warning! THIS APPLIANCE
MUST BE EARTHED.
The manufacturer declines any
liability should this safety
measure not be observed.

Before switching on, make sure the
electricity supply voltage is the same
as that indicated on the appliance’s
rating plate.

35

Important! Information on the
electrical connection is given on the
rating plate on the inner edge of the
appliance door.

The appliance is supplied with a 13 amp plug
fitted.
In the event of having to change the fuse in
the plug supplied, a 13 amp ASTA approved
(BS1363/A) fuse must be used.
Should the plug need to be replaced for any
reason, proceed as described below.
The wires in the mains lead are coloured in
accordance with the following code:

1 Green and Yellow - Earth
2 Brown- Live
3 Cord Clamp
4 Blue- Neutral

1

4

2

3

The wire coloured green and yellow must
be connected to the terminal marked with
the letter «E» or by the earth symbol

or
coloured green and yellow.
The wire coloured blue must be connected
to the terminal «N» or coloured black.

The wire coloured brown must be
connected to the terminal marked «L» or
coloured red.
Upon completion there must be no cut, or
stray strands of wire present and the cord
clamp must be secure over the outer sheath.

Warning! A cut off plug
inserted into a 13 amp socket is
a serious safety (shock) hazard.
Ensure that the cut off plug is
disposed of safely. Should the
appliance power supply cable
need to be replaced, this must
be carried out by our Service
Force Centre.
The appliance should not be
connected to the electrical
supply by means of an extension
cable.

Note!

When the appliance is installed the power
supply cable must be accessible.

Permanent connection

in the case of permanent connection it is
necessary that you install a double pole
switch between the appliance and the
electricity supply (mains), with a minimum
gap of 3 mm between the switch contacts
and of a type suitable for the required load
in compliance with the current electrical
regulations.
The switch must not break the yellow and
green earth cable at any point.

36

What to do if…

Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.

Important! if you call out an engineer to a
fault listed below, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.

display and some acoustic signals sound to
indicate that the machine is not working:

•

E10: problem with the water supply

•

E20: problem with water draining

•

E40: door open

•

EFO: anti-flooding system activated
Once the problem has been eliminated,
press the button 10 to restart the
programme. If after all checks, the problem
persists, contact your local Service Force
Centre.

During machine operation it is possible that
the red Start/Pause pilot light flashes, one
of the following alarm codes appears on the

Problem Possible cause/Solution

The door has not been closed (E40) .

• Close the door firmly.
The plug is not properly inserted in the power socket.

• Insert the plug into the power socket.
There is no power at the socket.

• Please check your domestic electrical installation.

The washing machine
does not start:

The main fuse or the fuse in a plug has blown.

• Replace the fuse.
The button 10 has not been pressed.

•

Please press the button 10 again.

The «Delay start» option has been selected.

• Please cancel the Delay start.
The «Child lock» option has been enabled.

• Disable the Child lock.

37

Problem Possible cause/Solution

The water tap is closed (E10).

• Open the water tap.
The inlet hose is squashed or kinked (E10).

• Check the inlet hose connection.

The machine does not fill:

The machine does not
empty and/or does not
spin:

The machine fills than
empties out immediately:

There is water on the
floor:

The filter in the inlet hose or the inlet valve filter is blocked (E10).

• Clean the water inlet filters. (See "Cleaning the water inlet filters"
for more details).

The door is not properly closed (E40) .

• Close the door firmly.

The drain hose is squashed or kinked (E20).

• Check the drain hose connection.

The drain filter is clogged (E10) .

• Clean the drain filter.

An option or a programme that ends with the water still in the tub
or that eliminates all the spinning phases has been selected.

• Select the draining or spinning programme.

The laundry is not evenly distributed in the drum.

• Redistribute the laundry.

The end of drain hose is too low.
The end of drain hose is submerged in water.
There is no vent in the end of drain hose.

• Refer to relevant paragraph in "Water drainage" section.

Too much detergent or unsuitable detergent (creates too much
foam) has been used.

• Reduce the detergent quantity or use another one.

Check whether there are any leaks from one of the inlet hose
fittings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.

• Check the water inlet hose connection.

The drain or inlet hose is damaged.

• Replace it with a new one.

The cap on the emergency emptying hose has not been replaced
or the filter has not been properly screwed in after cleaning action.

• Refit the cap on the emergency emptying hose or screw the
filter fully in.

38

Problem Possible cause/Solution

Too little detergent or unsuitable detergent has been used.

• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.

Unsatisfactory washing
results:

The door will not open:

The machine vibrates /
The machine is noisy:

Spinning starts late or the
machine does not spin:

The machine makes an
unusual noise:

No water is visible in the
drum:

• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.

• Check if you have selected the correct temperature.
Excessive laundry load.

• Reduce the laundry load.

The programme is still running.

• Wait the end of washing cycle.
The door lock has not been released. (Door lock pilot light is on)

• Wait the door release.
There is water in the drum.

• Select drain or spin programme to empty out the water.

The transit bolts and packing have not been removed.

• Check the correct installation of the appliance.
The support feet have not been adjusted

• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.

• Redistribute the laundry.
Maybe there is very little laundry in the drum.

• Load more laundry.

The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen
several times before the unbalance disappears and normal spinning
can resume. If, after 10 minutes, the laundry is still not evenly
distributed in the drum, the machine will not spin. In this case,
redistribute the load manually and select the spin programme.

• Redistribute the laundry.
The load is too small.

• Add more items, redistribute the load manually and then select
the spinning programme.

The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in
the drum when spinning, as well as increased stability of the
machine.

Machines based on modern technology operate very economically
using very little water without affecting performance.

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Problem Possible cause/Solution

The display shows the
alarm code EFO:

Anti-flooding system has been activated.

• Disconnect the appliance, close the water tap and contact the
Service Force Centre.

Repairs - After Sales Service

Repairs - After Sales
Service

Your appliance comes with a three year
warranty.
If it is not working correctly; consult the fault
finding guides within this instruction book
("What to do if ..."). If a fault occurs which
you can not resolve through following the
advice and information contained within this
instruction manual, the next step is to
contact our extended warranty
administrators on:

0844 871 7771

They will give you details for your local
Service engineer. Before calling out an
engineer, please ensure you have read the
details under the heading “What to do if...”.
When you contact the local service engineer
you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of fault

4. The purchase date as found on your
receipt

5. The model number, product number
and serial number of the appliance
(found on the rating plate - see picture)

Mod. ... ... ...

Prod. No. ... ... ...

Ser. No. ... ... ...

...

... ... ..

. ...

o.
. ..

Mod

Prod. N

Ser. No. ... ... ...

So that you always have these numbers at
hand, we recommend you to make a note of
them here:

• Mod.......................................

• P.N.C.....................................

• S.N.........................................

Please retain your purchase receipt safely for
the service engineer to verify the purchase
details.

Important! If you call out an engineer to a
fault listed above, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.

Spare parts

Always insist on genuine spare parts.
An authorised service engineer should
service this product, and only genuine spare
parts should be used. Under no
circumstances should you attempt to repair
the machine yourself. Repairs carried out by

40

inexperienced persons may cause injury or
serious malfunctioning. Contact your local
John Lewis Branch.

Environment concerns

The symbol on the product or on its
packaging indicates that this product may
not be treated as household waste. Instead
it should be taken to the appropriate
collection point for the recycling of electrical
and electronic equipment. By ensuring this
product is disposed of correctly, you will
help prevent potential negative
consequences for the environment and
human health, which could otherwise be
caused by inappropriate waste handling of
this product. For more detailed information
about recycling of this product, please
contact your local council, your household
waste disposal service or the shop where
you purchased the product.

Packaging materials

The materials marked with the symbol
are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
This means that they can be recycled by
disposing of them properly in appropriate
collection containers.

• Normally soiled laundry may be washed
without prewashing in order to save
detergent, water and time (the
environment is protected too!).

• The machine works more economically if
it is fully loaded.

• With adequate pre-treatment, stains and
limited soiling can be removed; the
laundry can then be washed at a lower
temperature.

• Measure out detergent according to the
water hardness, the degree of soiling and
the quantity of laundry being washed.

Ecological hints

To save water, energy and to help protect
the environment, we recommend that you
follow these tips:

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42

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John Lewis Partnership

171 Victoria Street
London SW1E 5NN
www.johnlewis.com

132945871-A-092011