JLWD 1610
1600 spin washer-dryer
Instruction manual
Safety information
It is most important that this instruction book should be retained with
the appliance for future reference. Should the appliance be sold or
transferred to another owner, or should you move house and leave the
appliance, always ensure that the book is supplied with the appliance in
order that the new owner can get to know the functioning of the
appliance and the relevant warnings.
These warnings have been provided in the interest of safety. You MUST
read them carefully before installing or using the appliance. If you are
unsure of the meanings of these warnings contact the John Lewis
branch from which you purchased the appliance.
Important! Read carefully and keep for
future reference.
• The safety of your appliance complies
with the industry standards and with legal
requirements on the safety of appliances.
However, as manufacturers, we feel it is
our duty to provide the following safety
notes.
• It is most important that this instruction
book should be retained with the
appliance for future reference. Should the
appliance be sold or transferred to
another owner, or should you move
house and leave the appliance, always
ensure that the book is supplied with the
appliance in order that the new owner
can get to know the functioning of the
appliance and the relevant warnings.
• You MUST read them carefully before
installing or using the appliance.
• Before first starting up, check the
appliance for any damage incurred during
transport. Never connect up a damaged
appliance . If parts are damaged, contact
your supplier.
• If the appliance is delivered in the winter
months when there are minus
temperatures. Store it at room
temperature for 24 hours before using for
the first time.
General safety
• It is dangerous to alter the specifications
or attempt to modify this product in any
way.
• During high temperature wash
programmes the door glass may get hot.
Do not touch it!
• Make sure that small children and animals
do not climb into the drum. To avoid this,
please check into the drum before using.
• Any objects such as coins, safety pins,
nails, screws, stones or any other hard,
sharp material can cause extensive
damage and must not be placed into the
machine.
• Only use the advised quantities of fabric
softener and detergent. Damage to the
fabric can ensue if you over-fill. Refer to
the manufacturer’s recommendations of
quantities.
2
• Wash small items such as socks, laces,
washable belts etc in a washing bag or
pillow case as it is possible for such items
to slip down between the tub and the
inner drum.
• Do not use your washing machine to
wash articles with whalebones, material
without hems or torn material.
• Always unplug the appliance and turn off
the water supply after use and during
cleaning and maintenance.
• Under no circumstances should you
attempt to repair the machine yourself.
Repairs carried out by inexperienced
people may cause injury or serious
malfunctioning. Contact your local Service
Centre. Always insist on genuine spare
parts.
Installation
• This appliance is heavy. Care should be
taken when moving it.
• When unpacking the appliance, check that
it is not damaged. If in doubt, do not use it
and contact the Service Centre.
• All packing and transit bolts must be
removed before use. Serious damage can
occur to the product and to property if
this is not adhered to. See relevant
section in the user manual.
• After having installed the appliance, check
that it is not standing on the inlet and
drain hose and the worktop is not
pressing the electrical supply cable against
the wall.
• If the machine is situated on a carpeted
floor, please adjust the feet in order to
allow air to circulate freely under the
appliance.
• Always be sure, that there is no water
leakage from hoses and their connections
after the installation.
• If the appliance is installed in a location
subject to frost, please read the “dangers
of freezing” chapter.
• Any plumbing work required to install this
appliance should be carried out by a
qualified plumber or competent person.
• Any electrical work required to install this
appliance should be carried out by a
qualified electrician or competent person.
Use
• This appliance is designed for domestic
use. It must not be used for purposes
other than those for which it was
designed.
• Only wash and dry fabrics which are
designed to be machine washed or dried.
Follow the instructions on each garment
label
• Do not overload the appliance. See the
Washing Programme Table.
• Before washing, ensure that all pockets
are empty and buttons and zips are
fastened. Avoid washing frayed or torn
articles and treat stains such as paint, ink,
rust, and grass before washing.
Underwired bras must NOT be machine
washed.
• Garments which have been in contact
with volatile petroleum products should
not be machine washed. If volatile
cleaning fluids are used, care should be
taken to ensure that the fluid is removed
from the garment before placing in the
machine.
• As some duvets and eiderdowns should
be washed/dried in large commercial
machines because of their bulk, please
check with the manufacturer of the item
before washing in a domestic machine.
3
• The users should always check that they
have not left their gas lighters (disposable
or otherwise) in their clothing.
• Never tumble dry items that have had
contact with chemicals such as dry
cleaning fluid. These are of a volatile
nature and could cause an explosion.
Only tumble dry items which have been
washed in water or require airing.
• Plastic detergent dispensers should not
remain in the drum during the drying
cycle, as the plastic used is not designed
to withstand the heat. If you wish to
wash-through-to-dry you should use the
conventional detergent dispenser drawer.
• Never pull the power supply cable to
remove the plug from the socket; always
take hold of the plug itself.
• Never use your new appliance if the
power supply cable, the control panel, the
working surface or the base are damaged
so that the inside of the appliance is
accessible.
• The packaging components (e.g. plastic
film, polystyrene) can be dangerous to
children - danger of suffocation! Keep
them out of children’s reach.
• Keep all detergents in a safe place out of
children’s reach.
• Make sure that children or pets do not
climb into the drum. To prevent children
and pets becoming trapped inside the
drum the machine incorporates a special
feature. To activate this device, rotate the
button (without pressing it) inside the
door clockwise until the groove is
horizontal. If necessary use a coin.
Child safety
• This appliance is not intended for use by
person (including children) with reduced
physical sensory or mental capabilities or
lack of experience and knowledge unless
they have been given supervision or
instruction concerning use of the
appliance by a person responsible for
their safety.
To disable this device and restore the
possibility of closing the door, rotate the
button counterclockwise until the groove
is vertical.
4
Contents
Operating instructions
Safety information
General safety 2
Installation 3
Use 3
Child safety 4
Product description
Detergent dispenser drawer 8
Control panel
Programme Dial (2) 9
Spin (3) 9
Automatic dry (4) 9
Time dry (5) 9
Prewash (6) 9
Extra Rinse (7) 10
Start Pause (8) 10
Door lock light (9) 10
Delay Start (10) 10
Display
First use
Personalisation
Acoustic signals 11
Child lock 12
10
11
11
Installation instructions
2
Installation
Unpacking 32
Positioning and levelling 33
Plumbing in 33
Water inlet 34
Water-stop device 34
7
Water drainage 35
Special conditions 36
In the interest of the environment 36
8
Electrical connection 37
What to do if…
Repairs - After Sales Service
Environment concerns
Packaging materials 43
Ecological hints 43
32
39
42
43
Daily use
Load the laundry 12
Measure out the detergent 12
Select the required programme 13
Select the spin speed or Rinse hold option 13
Select the desired options 13
Select the delay start 13
Start the programme 14
How to change an option or a programme
during its cycle 14
How to interrupt a programme 14
How to open the door during the cycle of a
programme 15
12
Guide to use the
instruction manual
The following symbols will be found in the
text to guide you throughout the instructions:
Safety instructions
Hints and tips
Environmental information
5
End of programme 15
Use - Drying
Drying only 16
Use - Washing & Drying
NON-STOP programme - Washing and
Automatic Drying 17
NON-STOP programme - Washing and
Timed Drying 17
Helpful hints and tips
Drying Hints
Preparing the drying cycle 20
Laundry not suitable for drying 20
Garment labels 20
Drying cycle duration 20
Additional drying 21
Washing programmes
Drying Programmes
Automatic Programmes 24
Timed Programmes 25
Technical data
Consumption values
16
17
18
20
21
24
26
26
Care and cleaning
Descaling 27
External cleaning 27
Washing drum 28
Door seal 28
Cleaning the pump 29
Emergency emptying out 31
Frost precautions 31
27
6
Product description
1 Detergent dispenser drawer
2 Control panel
3 Door opening handle
4 Rating plate
5 Drain pump
6 Adjustable feet
1 2
3
4
5
6
7
Detergent dispenser drawer
Compartment for detergent used for
prewash and soak phase or for stain remover
used during the stain action phase (if
available). The prewash and soak detergent is
added at the beginning of the wash
programme. The stain remover is added
during the stain action phase.
Compartment for powder or liquid
detergent used for main wash. If using liquid
detergent pour it just before starting the
programme.
Compartment for liquid additives (fabric
softener, starch).
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in the
detergent dispenser drawer. Any fabric
softener or starching additives must be
poured into the compartment before starting
the wash programme.
Control panel
Below is a picture of the control
panel. It shows the programme
selector dial as well as the buttons
and pilot lights. These are presented
by relevant numbers on the following
pages.
8
1011
123456789
1
Detergent dispenser drawer
2
Programme selector dial
3
Spin button
4
Automatic dry button
5
Time dry button
6
Prewash button
Programme Dial (2)
It allows you to switch the appliance on/off
and/or to select a programme.
Spin (3)
By pressing this button you can change the
spin speed of the selected programme or to
select the available function (s).
Automatic dry (4)
This button allows you to choose the
required degree of drying for cottons and
synthetics:
• Extra dry (only for cottons)
• Cupboard dry (cottons and synthetics)
• Iron dry (only for cottons)
The drying time is automatically adjusted by
the machine: the laundry will be dried to the
selected degree of dryness.
7
Extra rinse button
8
Start/Pause button
9
Door lock light
10
Delay start button
11
Programme time- display
Time dry (5)
If you wish to carry out a timed programme
instead of an electronic programme push
this button until the drying time you want
appears in the display according to the
fabrics (cotton or synthetics) you have to
dry.
For Cottons you can select a drying time
from 10 minutes to 250 minutes.
For Synthetics you can select a drying time
from 10 minutes to 130 minutes.
Every time you press this button the drying
time increases by 5 mins.
Prewash (6)
By selecting this option the machine
performs a prewash cycle before the main
wash phase. The washing time will be
prolonged. This option is recommended for
heavily soiled laundry.
9
Extra Rinse (7)
This appliance is designed to save energy. If
it necessary to rinse the laundry using an
extra quantity of water (extra rinse), select
this option. Some additional rinses will be
performed. This option is recommended for
people who are allergic to detergents, and in
areas where the water is very soft.
The light Door lock shows if you can open
the door:
• light on: the door cannot be opened. The
machine in working or has stopped with
water left in the tub.
• light off: the door can be opened. The
programme is finished or the water has
been emptied out.
Start Pause (8)
This button allows you to start or to
interrupt the selected programme.
Door lock light (9)
Display
11.1 11.2
The following pieces of information are
shown on the display:
11.1 - Child lock symbol.
11.2
•
Duration of washing programme in
hours and minutes, after you have
selected a programme. While the
programme is running (after you have
pressed the Start/Pause button), the
displayed time value decreases by one
unit every minute.
Delay Start (10)
The programme can be delayed from 30 min
- 60 min - 90 min, 2 hours and then by 1
hour up to a maximum of 20 hours by
means of this button.
The washing machine has stopped
with water in the tub, if the «Rinse
hold» option has been set: this is indicated
by a flashing zero. The «Door lock» pilot
light is still on. The door cannot be
opened.
The washing machine has
completed the programme: this is
indicated by a flashing zero. The «Door
lock» pilot light has gone off. It is now
possible to open the door.
10
•
Selection of drying time in minutes.
After starting the programme, the
remaining time is updated every minute.
If you select a drying time longer than
55 minutes, after a few seconds, the
display will show it in hours and
minutes.
•
Delay start, a time value indicated in
hours and selected by the relevant button.
The delay time (20 hours max) is
displayed for a few seconds, then the
First use
• Ensure that the electrical and
water connections comply with
the installation instructions.
• Remove the polystyrene block and
any material from the drum.
• Before the first wash, run a cotton
cycle at the highest temperature
without any laundry in the
machine, to remove any
manufacturing residue from the
drum and tub. Pour 1/2 a measure
of detergent into the main wash
compartment and start the
machine.
duration of the selected programme
reappears. After you have pressed the
button 8, the countdown is updated every
hour, and, for the last hour, every minute.
•
An incorrect option selection has
been made: this is indicated by the
message Err for a few seconds when an
option incompatible with the current
programme is selected.
•
An alarm code indicates a fault with the
machine (see the relevant chapter).
Personalisation
Acoustic signals
The machine is provided with an acoustic
device, which sounds in the following cases:
• at the end of a washing cycle
•if there is a fault
You can deactivate the acoustic signal
(except if there is a fault) by pressing the
buttons 5 and the 6 simultaneously for
about 5 seconds. By pressing these buttons
again the acoustic signal is reactivated.
11
Child lock
This function works in two different ways:
• If enabled before the «Start/Pause»
button is pressed, it prevents the machine
from being started.
• If enabled after pressing the «Start/
Pause» button, it prevents any changes
being made to the programmes or
options selected
Daily use
To enable or disable this function, press the
buttons 3 and 4 simultaneously for
approximately 6 seconds until the icon
appears on or disappears from the display.
Load the laundry
Open the door by carefully pulling the door
handle outwards. Place the laundry in the
drum, one item at a time, shaking them out
as much as possible. Close the door.
Measure out the
detergent
Measure out the detergent and the
fabric softener
Pull out the dispenser drawer until it stops.
Measure out the amount of detergent
required, pour it into the main wash
compartment
or in the appropriate
compartment if it is required by the selected
programme or option (see more details in
«Detergent dispenser drawer» ).
If required, pour fabric softener into the
compartment marked
must not exceed the «MAX» mark in the
drawer). Close the drawer gently.
(the amount used
12
Select the required
programme
Turn the programme dial to the required
programme. The washing machine will
automatically select the maximum spin value
provided for the programme you have
chosen and the display will show the
duration, calculated on the basis of the
maximum load for each type of fabric.
Pressing the corresponding buttons to
change those values. The green pilot light of
the button 8 starts flashing.
The dial can be turned either clockwise or
counterclockwise. Turn to position «Off» to
reset programme/Switching the machine off.
At the end of the programme the
selector dial must be turned to
position «Off» , to switch the machine
off.
Caution! If you turn the programme
selector dial to another programme
when the machine is working, the
red pilot light of button 8 will blink 3
times to indicate a wrong selection.
The machine will not perform the
new selected programme. The
message Err is displayed for a few
seconds. The machine will not
perform the new selected
programme.
Select the spin speed or
Rinse hold option
Press button 3 repeatedly to select the
required spin speed or to select Rinse hold
option. If you select this option, the last rinse
water is not emptied out.
The relevant light will light up.
Select the desired
options
Press buttons 6 and 7 to select the available
options. Depending on the programme,
different options can be selected together.
These must be selected after choosing the
desired programme and before pressing
button 8.
If an option which is not compatible with the
set wash programme is selected, the red
button 8 light flashes 3 times and the
message Err is displayed for a few seconds.
When the option is set, the relevant light is
on.
Select the delay start
Before you start the programme, press this
button repeatedly to select the desired
delay. The set delay time value (up to 20
hours) will appear on the display for a few
seconds, then the duration of the
13
programme will appear again. The wash
programme can be delayed from 30 min - 60
min - 90 min, 2 hours and then by 1 hour up
to a maximum of 20 hours.
You can cancel the delay time at any
moment, before you press the «Start/
Pause» button.
Selecting the delayed start
You must select this option after you have
set the programme and before you press the
«Start/Pause» button.
• Select the programme and the required
options.
• Select the delay start.
•
Press button 8: the machine starts its
hourly count down. The programme will
start after the selected delay has expired.
Opening the door throughout the
delay time
If you wish to add laundry in the machine
during the delay time
•
Press button 8 to put the machine in
pause.
• Add the laundry, close the door
•
Press 8 button again.
Cancelling the delayed start
•
Press button 8.
• Press «Delay start» button once until the
symbol «0’» is displayed.
•
Press button 8 again.
The Delay Start cannot be selected with the
draining programme.
Start the programme
To start the selected programme, press the
button 8 ; the green pilot light stops flashing.
If you have selected a delay time, the
countdown will begin and will be shown on
the display.
To interrupt a programme which is running,
press button 8: the green pilot light starts to
flash. To restart the programme from the
point at which it was interrupted, press the
button 8 again. If an incorrect option is
selected, the red pilot light of button 8
flashes 3 times and the message Err is
displayed for a few seconds.
Important!
You must set the washing machine to Pause
before you make any change in the
programme in progress.
How to change an option
or a programme during
its cycle
It is possible to change some options
before the programme carries them out.
Before you make any change, you must
pause the washing machine by pressing the
button 8. Changing a running programme is
possible only by resetting it.
Turn the programme selector dial to «Off»
and then to the new programme position.
Start the new programme by pressing the
button 8. The washing water in the tub will
not empty out
How to interrupt a
programme
Press the button 8 to interrupt a
programme which is running, the
corresponding green pilot light starts
blinking.
Press the same button again to restart the
programme.
14
How to open the door
during the cycle of a
programme
You can open the door, after having set the
washing machine to Pause, provided the
following conditions exist:
• The washing machine is not in the heating
phase
• The level of the water is not high;
If these requirements are met, when you
pause the washing machine, the «Door
lock» light goes off and the door can be
opened.
Should it not be possible to open the door,
and should it be absolutely necessary to do
so, switch the machine off by turning the
selector dial to Off. After a few minutes,
you can open the door.
Pay attention to the level and
temperature of the water in the
washing machine! When you close the
door to restart the programme turn the dial
to the previous programme and repeat the
options previously selected and press button
8.
End of programme
At the end of the programme, the washing
machine stops automatically, the button 8
light and the Door lock light go off. The
display shows a flashing zero «0». It is
possible to open the door.
If you had selected an option that ends with
water left in the tub the Door lock light
remains lit to indicate that the water must
be drained before opening the door.
To drain or to spin follow the below
instructions:
1. Turn the programme selector dial to
Off.
2. Select the draining or spinning
programme.
3. Reduce the spin speed if needed, by
pressing the relevant button.
4.
Press button 8.
At the end of the programme, the door can
be now opened. Turn the programme
selector dial to Off to switch the machine
off.
Remove the laundry from the drum. Check
whether the drum is completely empty, by
rotating it with your hand. The purpose of
this is to prevent any items of laundry from
remaining accidentally in the drum, where
they might get damaged in a subsequent
wash (e.g. by shrinking) or bleed colour into
another load of laundry.
If you do not intend to carry out another
wash, close the water tap. Leave the door
open to prevent the formation of mildew
and unpleasant smells.
Stand by: once the programme has
finished after a few minutes the
energy saving system is enabled with
the pilot lights switched on. By
pressing any button the appliance will
come out of the energy saving status.
15
Use - Drying
Drying only
Warning!
The recommended load size is 4 kg for
cottons and linen and 3 kg for synthetic
items.
By pressing Drying Time button it
is also possible to dry up to 6 kg of
cotton items (see the «Drying
Programme » table).
Warning!
The water tap must be open and the
drain hose must be positioned in the
sink or connected to the drain pipe.
1. Load the laundry.
2. Select a spin cycle at the maximum spin
speed allowed for the type of laundry in
order to obtain the best drying
performances.
3. Select the drying programme for
Cottons or Synthetic in the Drying
sector of the programme selector dial.
4.
If you wish to select an automatic
drying press the button 4 until the light
corresponding to the required dryness
degree illuminates.
5.
If you wish to select a timed drying,
press the button 5 until the time you
want appears on the display (see the
«Drying Programme» table). Every time
you press this button the drying time
increases by 5 minutes.
Note!
The programme time will automatically
increase by some minutes.
6.
Press button 8 to start the programme.
The time remaining is updated every
minute.
7. At the end of the programme, the
buzzer sounds. Three blinking «0.00»
zeros appear on the display.
During the last 10 minutes of the drying
cycle the appliance performs an anticrease phase. Through this time the
door is locked. The display shows three
flashing zeros «0.00».
If you wish to open the door before
or during the anti-crease phase or to
interrupt it, press any button or turn
the programme selector dial to any
programme position (except O).
8.
Turn the selector dial to the O position
to switch the machine off.
9. Remove the laundry from the drum.
Note!
The different type of cottons (towelling,
sheets, shirts, and so on) or any laundry
items rolling up during the spinning phase
may result in partial dryness. In the
exceptional case that at the end of the cycle
the laundry remains slightly wet, we suggest
that you unfold the rolled up items,
redistribute them evenly in the drum and
select an additional drying cycle of 20-30
minutes.
16
Use - Washing & Drying
NON-STOP programme
- Washing and
Automatic Drying
The maximum load size is 4 kg for cotton
and 3 kg for synthetic.
Caution! Do not use a dosing
device/ball when carrying out a
washing and drying
programme.
1. Load the laundry.
2. Add detergent and fabric softener.
3. Switch the machine on by turning the
selector dial to the set washing
programme/fabric.
4. Select the required options by pressing
the relevant buttons.
If possible, do not select a spin
speed lower than that proposed by
the appliance to avoid too long a
drying time therefore saving
energy.
In any case the reduction of the spin
speed is only possible after selecting
drying.
For cottons and synthetic the lowest
value you can select is 900 r.p.m.
5. Set the dryness degree by pressing
button 4. The display shows the whole
duration of the washing and the set
drying cycle.
6. Start the programme by pressing button
8. The time remaining is updated every
minute on the display.
7. At the end of the programme turn the
selector dial to the O position to switch
the machine off. Remove the laundry.
NON-STOP programme
- Washing and Timed
Drying
The recommended load size is 4 kg for
cotton and 3 kg for synthetic.
It is also possible to dry up to 6 kg of
cotton items (see the «Drying
Programme » table).
Caution! Do not use a dosing
device/ball when carrying out a
washing and drying
programme.
1. Load the laundry and add detergent and
fabric softener.
2. Switch the machine on by turning the
selector dial to the set washing
programme/fabric.
3. Select the required options by pressing
the relevant buttons.
If possible, do not select a spin
speed lower than that proposed by
the appliance to avoid too long a
drying time therefore saving
energy.
In any case the reduction of the spin
speed is only possible after selecting
drying.
The lowest values you can select are 900
r.p.m. for cottons and synthetics and 700
r.p.m. for delicate fabrics.
4.
Set the drying time by pressing button 5.
The display shows the whole duration of
the washing and the set drying cycle.
17
5. Start the programme by pressing button
8. The time remaining is updated every
minute on the display.
6. At the end of the programme turn the
selector dial to the O position to switch
the machine off and remove the laundry.
Helpful hints and tips
Sorting out the laundry
Follow the wash code symbols on each
garment label and the manufacturer’s
washing instructions. Sort the laundry as
follows: whites, coloureds, synthetics,
delicates, woollens.
Before loading the
laundry
Never wash whites and coloureds together.
Whites may lose their «whiteness» in the
wash.
New coloured items may run in the first
wash; they should therefore be washed
separately the first time.
Make sure that no metal objects are
left in the laundry (e.g. hair clips,
safety pins, pins).
Button up pillowcases, close zip fasteners,
hooks and poppers. Tie any belts or long
tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special
detergent or detergent paste.
Treat curtains with special care. Remove
hooks or tie them up in a bag or net.
Removing stains
Stubborn stains may not be removed by just
water and detergent. It is therefore advisable
to treat them prior to washing.
Blood: treat fresh stains with cold water.
For dried stains, soak overnight in water
with a special detergent then rub in the soap
and water.
Oil based paint: moisten with benzine
stain remover, lay the garment on a soft
cloth and dab the stain; treat several times.
Dried grease stains: moisten with
turpentine, lay the garment on a soft surface
and dab the stain with your fingertips and a
cotton cloth.
Rust: oxalic acid dissolved in hot water or a
rust removing product used cold. Be careful
with rust stains which are not recent since
the cellulose structure will already have been
damaged and the fabric tends to hole.
Mould stains: treat with bleach, rinse well
(whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with
acetone
and dab the stain.
Lipstick: moisten with acetone as above,
then treat stains with methylated spirits.
Treat any residual marks with bleach.
Red wine: soak in water and detergent,
rinse and treat with acetic or citric acid, then
rinse. Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten
the fabric first with acetone
acetic acid; treat any residual marks on white
fabrics with bleach and then rinse
thoroughly.
1)
, lay the garment on a soft cloth
1)
, then with
1) do not use acetone on artificial silk
18
Tar stains: first treat with stain remover,
methylated spirits or benzine, then rub with
detergent paste.
Detergents and additives
Good washing results also depend on the
choice of detergent and use of the correct
quantities to avoid waste and protect the
environment.
Although biodegradable, detergents contain
substances which, in large quantities, can
upset the delicate balance of nature.
The choice of detergent will depend on the
type of fabric (delicates, woollens, cottons,
etc.), the colour, washing temperature and
degree of soiling.
All commonly available washing machine
detergents may be used in this appliance:
• powder detergents for all types of fabric
• powder detergents for delicate fabrics
(60°C max) and woollens
• liquid detergents, preferably for low
temperature wash programmes (60°C
max) for all types of fabric, or special for
woollens only.
The detergent and any additives must be
placed in the appropriate compartments of
the dispenser drawer before starting the
wash programme.
If using liquid detergents, a programme
without prewash must be selected.
Your appliance incorporates a recirculation
system which allows an optimal use of the
concentrated detergent.
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in
the detergent dispenser drawer.
Quantity of detergent to
be used
The type and quantity of detergent will
depend on the type of fabric, load size,
degree of soiling and hardness of the water
used.
Follow the product manufacturers’
instructions on quantities to use.
Use less detergent if:
• you are washing a small load
• the laundry is lightly soiled
• large amounts of foam form during
washing.
Degrees of water
hardness
Water hardness is classified in so-called
“degrees” of hardness. Information on
hardness of the water in your area can be
obtained from the relevant water supply
company, or from your local authority. If the
water hardness degree is medium or high
we suggest you to add a water softener
following always the manufacturer’s
instructions. When the degree of hardness is
soft, readjust the quantity of the detergent.
19
Drying Hints
Preparing the drying
cycle
As a dryer, the appliance works on the
condensation principle.
Therefore, the water tap must be
open and the drain hose must drain
water into a sink or into the drain
pipe, even during the drying cycle.
Attention!
Before starting the drying programme,
reduce the loads of washed laundry, in order
to obtain good performances.
Laundry not suitable for
drying
• Particularly delicate items such as
synthetic curtains, woollen and silk,
garments with metal inserts, nylon
stockings, bulky garments such as anoraks,
bed covers, quilts, sleeping bags and
duvets must not be machine dried.
• Avoid drying dark clothes with light
coloured fluffy items such as towels as
these can attract the fluff.
• Remove the laundry when the appliance
has finished drying.
• To avoid a static charge when drying is
completed, use either a fabric softener
when you are washing the laundry or a
fabric conditioner specifically for tumble
dryers.
• Garments padded with foam-rubber or
materials similar to foam-rubber must not
be machine dried; they represent a fire
hazard.
• Also, fabrics containing residue of setting
lotions or hair sprays, nail solvents or
similar solutions must not be machine
dried in order to avoid the formation of
harmful vapours.
The detergent and any additives must be
placed in the appropriate compartments of
the dispenser drawer before starting the
wash programme.
If using liquid detergents, a programme
without prewash must be selected.
Your appliance incorporates a re-circulation
system which allows an optimal use of the
concentrated detergent.
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in
the detergent dispenser drawer.
Garment labels
For drying, follow the indications given on
the manufacturer’s labels:
•
= May be tumble dried
•
= Drying at high temperature
•
= Drying at reduced temperature
•
= Do not tumble dry.
Drying cycle duration
The drying time may vary depending on:
• speed of the final spin
• dryness degree required (iron dry, store
dry)
• type of laundry
• weight of the load size .
The average drying time for a timed drying
are indicated in the «Drying programmes»
chapter. The experience will help you to dry
your laundry in a more suitable way,
20
according to the different fabrics. Take note
of the duration drying time of the already
performed cycles.
Warning! Do not over dry the
laundry in order to avoid
creasing of fabrics or garment’s
shrinking.
Additional drying
If the laundry is still damp at the end of the
drying programme, select a short drying
cycle again.
Washing programmes
Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry
Cottons
95°
Main wash - Rinses
Maximum spin speed at 1600 rpm
Max. load 8 kg - Reduced load 4 kg
White cotton (heavily or normally soiled items).
Economy
60°
Main wash - Rinses
Maximum spin speed at 1600 rpm
Max. load 8 kg
White cotton (normally or slightly soiled items).
This programme can be selected for slightly or
normally soiled cotton items. The temperature will
decrease and the washing time will be extended. This
allows to obtain a good washing efficiency by saving
energy.
Cottons
60° - 40° - 30°
Main wash - Rinses
Maximum spin speed at 1600 rpm
Max. load 8 kg - Reduced load 4 kg
White and fast coloured cotton (heavily or
normally soiled items).
Options
SPIN REDUCTION
RINSE HOLD
PREWASH
EXTRA RINSE
SPIN REDUCTION
RINSE HOLD
PREWASH
EXTRA RINSE
SPIN REDUCTION
RINSE HOLD
PREWASH
EXTRA RINSE
Detergent
Compartment
1)
1)
1)
21
Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry
Economy
40°
Main wash - Rinses
Maximum spin speed at 1600 rpm
Max. load 8 kg
Colour cotton (normally or slightly soiled items).
This programme can be selected for slightly or
normally soiled cotton items. The temperature will
decrease and the washing time will be extended. This
allows to obtain a good washing efficiency by saving
energy.
Synthetics
60° - 40°
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 4 kg - Reduced load 2 kg
Synthetic or mixed fabrics: underwear, coloured
garments, non-shrink shirts, blouses.
Synthetics - Easy Iron
40°
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 1.5 kg
Selecting this programme the laundry is gently washed
and spun to avoid any creasing. In this way ironing is
easier. Furthermore the machine will perform
additional rinses.
Delicates
40° - 30°
Main wash - Rinses
Maximum spin speed 700 rpm
Max. load kg 4 - Reduced load kg 2
Delicate fabrics: acrylics, viscose, polyester.
Options
SPIN REDUCTION
RINSE HOLD
PREWASH
EXTRA RINSE
SPIN REDUCTION
RINSE HOLD
PREWASH
EXTRA RINSE
SPIN REDUCTION
RINSE HOLD
RINSE HOLD
PREWASH
EXTRA RINSE
Detergent
Compartment
1)
1)
1)
1)
22
Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry
Wool - Hand wash
40° - 30°
Main wash - Rinses
Maximum spin speed at 900
Max. load 2 kg
Washing programme for machine washable wool as
well as for hand washable woollens and delicate
fabrics. Note: A single or bulky item may cause
imbalance. If the appliance doesn’t perform the final
spin phase, add more items, redistribute the load
manually and then select the spinning programme.
Rinses
Rinses
Maximum spin speed at 1600 rpm
Max. load 8 kg
With this programme it is possible to rinse and spin
cotton garments which have been washed by hand.
The machine performs a few rinses, followed by a final
long spin.
Important! The spin speed will automatically assume
the setting for cotton items. If required, reduce the
speed to the desired level.
Options
SPIN REDUCTION
RINSE HOLD
SPIN REDUCTION
RINSE HOLD
EXTRA RINSE
Detergent
Compartment
Drain
Draining of water
Max. load 8 kg
For emptying out the water of the last rinse in
programmes with the set option, which ends with
water left in the tub.
23
Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry
Spin
Drain and long spin
Maximum spin speed at 1600 rpm
Max. load 8 kg
Separate spin for hand washed cotton garments and
after programmes with the set option, which ends
with water left in the tub.
Important! The spin speed will automatically assume
the setting for cotton items. So, if you are spinning
extra delicate items we recommend that you reduce
the speed to adapt it to the fabrics to be spun and/or
to interrupt the duration of the spinning phase (put
the machine in PAUSE or switch the machine off).
Options
SPIN REDUCTION
Detergent
Compartment
45 Minute wash
60°
Main wash - Rinses
Maximum spin speed 1200 rpm
Max. load kg 4
Short cycle for lightly soiled cotton fabrics .
14 Minute wash
30°
Main wash - Rinses
Maximum spin speed 900 rpm
Max. load kg 1
This is a complete programme that can be used for
laundry which is lightly soiled or which needs
freshening up.
Off
For cancelling the programme which is running or to switch the machine off .
1) If using liquid detergents, a programme without PREWASH must be selected.
SPIN REDUCTION
RINSE HOLD
EXTRA RINSE
SPIN REDUCTION
RINSE HOLD
Drying Programmes
24
Automatic Programmes
Degree of Drying Type of Fabric Max Load
Extra dry
Ideal for towelling materials
Cupboard dry
Suitable for items to put away without ironing
Cupboard dry
Suitable for items to put away without ironing
Iron dry
Suitable for ironing
Timed Programmes
Cotton and linen
(bathrobes, bath towels, etc)
Cotton and linen
(bathrobes, bath towels, etc)
Synthetics and mixed
fabrics (jumpers, blouses,
underwear, household linen)
Cotton and linen (sheets,
tablecloths, shirts, etc.)
4 kg
4 kg
3 kg
4 kg
Degree of Drying Type of Fabric
Extra dry
Ideal for towelling materials
Cupboard dry
Suitable for items to put away
without ironing
Cupboard dry
Suitable for items to put away
without ironing
Iron dry
Suitable for ironing
1) In compliance with EC directive EN 50229 the cotton reference programme for the data entered in the Energy
Label must be tested dividing the maximum washing load by two equal parts and drying with DRYING TIME each
of them.
1)
Cotton and linen
(bathrobes, bath
towels, etc)
Cotton and linen
(bathrobes, bath
towels, etc)
Synthetics and
mixed fabrics
(jumpers, blouses,
underwear,
household linen)
Cotton and linen
(sheets, tablecloths,
shirts, etc.)
Drying
Load
6 kg
4 kg
2 kg
6 kg
4 kg
2 kg
3 kg
1 kg
6 kg
4 kg
2 kg
Spin Speed
(rpm)
1600
1600
900
1600
Suggested
drying time
(minutes)
190-210
115-125
65-75
180-200
105-115
55-65
115-125
40-50
150-170
85-95
45-55
25
Technical data
Dimensions Width
Height
Depth
Electrical connection
Voltage - Overall power - Fuse
Water Supply Pressure Minimum
Maximum Load Cotton 8 kg
Maximum Dry Load Cotton
Spin Speed Maximum 1600 rpm
Information on the electrical connection is given on the rating
plate, on the inner edge of the appliance door.
Maximum
Cotton Big Capacity
Synthetic
60 cm
85 cm
60 cm
0,05 MPa
0,8 MPa
4 Kg
6 Kg
3 Kg
Consumption values
Programme Energy
consumption
(KWh)
White Cottons 95° 2.6 69
Cottons 60° 1.6 65
Cotton Energy Saving
Programme 60°
Cottons 40° 0.95 65
Synthetics 40° 0.6 55
Delicates 40° 0.70 69
Wool/ Handwash 30° 0.35 58
1) «Cotton Energy Saving programme » at 60°C with a load of 8 kg is the reference programme for the data
entered in the energy label, in compliance with EEC 92/75 standards.
1)
1.05 57
Water
consumption
(litres)
Programme
duration (Minutes)
For the duration of
the programmes,
please refer to the
display on the
control panel.
26
The consumption data shown on this
chart is to be considered purely
indicative, as it may vary depending
on the quantity and type of laundry,
on the inlet water temperature and
on the ambient temperature.
Care and cleaning
You must DISCONNECT the appliance
from the electricity supply, before you can
carry out any cleaning or maintenance work.
Descaling
The water we use normally contains lime. It
is a good idea to periodically use a water
softening powder in the machine. Do this
separately from any laundry washing, and
according to the softening powder
manufacturer's instructions. This will help to
prevent the formation of lime deposits.
After each wash
Leave the door open for a while. This helps
to prevent mould and stagnant smells
forming inside the appliance. Keeping the
door open after a wash will also help to
preserve the door seal.
Maintenance wash
With the use of low temperature washes it
is possible to get a build up of residues inside
the drum.
We recommend that a maintenance wash
be performed on a regular basis.
To run a maintenance wash:
• The drum should be empty of laundry.
• Select the hottest cotton wash
programme.
• Use a normal measure of detergent, must
be a powder with biological properties.
External cleaning
Clean the exterior cabinet of the appliance
with soap and water only, and then dry
thoroughly.
Important! Do not use methylated spirits,
solvents or similar products to clean the
cabinet.
Cleaning the dispenser
drawer
The washing powder and additive dispenser
drawer should be cleaned regularly.
Remove the drawer by pressing the catch
downwards and by pulling it out. Flush it out
under a tap, to remove any traces of
accumulated powder.
27
Replace the drawer and run the rinse
programme without any clothes in the drum.
To aid cleaning, the top part of the additive
compartment should be removed.
Cleaning the drawer
recess
Having removed the drawer, use a small
brush to clean the recess, ensuring that all
washing powder residue is removed from
the upper and lower part of the recess.
Washing drum
Rust deposits in the drum may occur due to
rusting foreign bodies in the washing or tap
water containing iron.
Important! Do not clean the drum with
acidic descaling agents, scouring agents
containing chlorine or iron or steel wool.
1. Remove any rust deposits on the drum
with a cleaning agent for stainless steel.
2. Run a washing cycle without any washing
to clean off any cleaning agent residues.
Programme: Short Cotton Programme
at maximum temperature and add
approx. 1/4 measuring cup of detergent.
Door seal
Check from time to time the door seal and
possible objects that could be trapped in the
fold.
28
Cleaning the pump
The pump should be inspected regularly and
particularly if:
• the appliance does not empty and/or
spin;
• the appliance makes an unusual noise
during draining due to objects such as
safety pins, coins etc. blocking the pump.
• a problem with water draining is detected
(see chapter “What to do if...” for more
details).
1
2
4. Place a container close to the pump to
collect any spillage.
5.
6. Pull out the emergency emptying cap
from the filter cover, using pliers.
Warning! Before opening the pump
door, switch the appliance off and
remove the mains plug from the
socket.
Proceed as follows:
1. Unplug the appliance.
2. If it is necessary, wait until the water has
cooled down.
3. Open the pump door levering on the
groove with a coin (or with the suitable
tool, that you can find in the bag
containing the instruction booklet
depending on the model).
7. When no more water comes out,
unscrew the pump cover by turning it
anti-clockwise, using pliers, and remove
the filter. Always keep a towel nearby
to dry up any water spillage when
removing the cover.
Clean the filter under a tap, to remove
any traces of fluff.
2
1
29
8. Remove foreign bodies and fluff from
the pump seat and from the pump
impeller.
9. Check carefully whether the pump
impeller rotates (it rotates jerkily). If it
doesn’t rotate, please contact your
Service Centre.
10. Replace the filter into the pump by
inserting it correctly into the special
guides. Screw the pump cover firmly by
turning it clockwise.
12. Close the pump door.
Warning!
When the appliance is in use and depending
on the programme selected there can be
hot water in the pump.
Never remove the pump cover during a
wash cycle, always wait until the appliance
has finished the cycle, and is empty. When
refitting the pump cover, ensure it is
securely re-tightened so as to stop leaks and
young children being able to remove it.
11. Replace the emergency emptying cap
into the filter cover and fix it firmly.
Cleaning the water inlet
filters
Warning! If the appliance doesn't fill
or it is taking longer to fill with water,
check if the water inlet filters are
blocked.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
30
5. place a bowl on the floor. Remove the
emergency emptying cap from the filter.
The water should drain by gravity into
the bowl. When the bowl is full, refit the
cap into the filter. Empty the bowl.
Repeat the procedure until water stops
flowing out;
6. clean the pump if necessary as previously
described;
7. screw the pump again and close the
door.
4. Screw the hose back onto the tap.
5. Unscrew the hose from the machine.
Keep a rug nearby because some water
may flow.
6. Clean the filter in the valve with a stiff
brush or with the piece of cloth.
7. Screw the hose back to the machine and
make sure the connection is tight.
8. Turn on the water tap.
Emergency emptying out
If the water is not discharged, proceed as
follows to empty out the machine:
1. pull out the plug from the power socket;
2. close the water tap;
3. if necessary, wait until the water has
cooled down;
4. open the pump door;
Frost precautions
If the machine is installed in a place where
the temperature could drop below 0°C,
proceed as follows:
1. Pull out the plug from the power socket.
2. Turn off the water tap.
3. Unscrew the inlet hose.
4. Place the end of the inlet hose in a bowl
placed on the floor, open the emergency
emptying cup of the filter and let water
drain out.
5. Refit the emergency emptying cap into
the filter and screw the water inlet hose
back.
6. When you intend to start the machine
up again, make sure that the room
temperature is above 0°C.
31
Installation
Unpacking
All transit bolts and packing must be
removed before using the appliance.
You are advised to keep all transit devices so
that they can be refitted if the machine ever
has to be transported again.
1. After removing all the packaging,
carefully lay machine on it’s back to
remove the polystyrene base from the
bottom.
3. Unscrew the three bolts.
2. Remove the power supply cable and the
draining and inlet hose from the hose
holders on the rear of the appliance.
4. Slide out the relevant plastic spacers.
32
5. Open the porthole and remove the
polystyrene block fitted on the door
seal.
6. Fill the smaller upper hole and the two
large ones with the corresponding plastic
plug caps supplied in the bag containing
the instruction booklet.
should protrude a few centimetres beyond
the edges of the machine.
Warning! The machine should
NOT be placed on deep pile
carpeting.
Level the washing machine by raising or
lowering the feet. The feet may be tight to
adjust as they incorporate a self locking nut,
but the machine MUST be level and stable.
If necessary, check the setting with a spirit
level. Any necessary adjustment can be
made with a spanner. Accurate levelling
prevents vibration, noise and displacement
of the machine during operation.
Positioning and levelling
Install the machine on a flat hard floor. Make
sure that air circulation around the machine
is not impeded by carpets, rugs etc. Check
that the machine does not touch the wall or
other kitchen units.
Caution! Never place cardboard,
wood or similar materials under the
machine to compensate for any
unevenness in the floor.
If the floor is carpeted or covered with
crumbly or soft material, insert a rigid
support base under the feet to prevent
noise, vibration or displacement. The base
Some vibration is inevitable, especially if
mounted on a wooden floor. Sprung
wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If
possible, always place the machine on a solid
floor.
Plumbing in
Your new washing machine has been
designed to be permanently plumbed in to
your home’s water supply and drainage
system. However, if this is not possible, it
may be connected to a suitable existing tap
with the drain hose discharging into a sink.
The appliance has an inlet hose, with female
3/4” BSP thread connector. If this
connection is not compatible with the
plumbing of the existing installation, a variety
33
of connectors are available from good
hardware stores and plumbers merchants to
suit most domestic plumbing. Any alteration
to your existing plumbing must be carried
out by a competent person, or qualified
plumber.
Water inlet
An inlet hose is supplied and can been found
inside the machine drum. Do not use the
hose from your previous machine to
connect to the water supply.
Important! This appliance must be
connected to a cold water supply.
4. Connect the hose to a tap with a 3/4”
thread. Always use the hose supplied
with the appliance.
1. Open the porthole and extract the inlet
hose.
2. Connect the hose with the angled
connection to the machine. Do not place
the inlet hose downwards. Angle the
hose to the left or right depending on
the position of your water tap.
35°
3. Set the hose correctly by loosening the
ring nut. After positioning the inlet hose,
be sure to tighten the ring nut again to
prevent leaks.
The inlet hose must not be lengthened. If it
is too short and you do not wish to move
the tap, you will have to purchase a new,
longer hose specially designed for this type
of use.
Water-stop device
The inlet hose is provided with a water stop
device, which protects against damage
caused by water leaks in the hose which
could develop due to natural ageing of the
hose. This fault is shown by a red sector in
the window «A». Should this occur, turn
the water tap off and refer to your Service
Centre to replace the hose.
45°
A
34
Warning! Installation should
comply with local water
authority and building
regulations’ requirements.
The appliance must be
connected to a cold water
supply.
A minimum water pressure of 0.05
MPa (0.5 bar) is required for safe
operation of the appliance.
If you cannot make the cold water
connection direct from the rising
mains, you may be able to operate
the appliance from your cold water
storage system.
There should be a minimum vertical
distance of 5.02 m (16.5 ft) between
the appliance’s inlet and the bottom
of the water storage tank.
Water drainage
This appliance is designed to be permanently
plumbed into your home's drainage system
using one of the following methods.
1. Into a drainage standpipe
Firstly form a hook in the end of the drain
hose using the “U” piece” supplied.
38 mm (½”)
30 cm (12”)
When discharging into a standpipe ensure
that the top of the standpipe is no more
than 90 cm (35.4'') and no less than 60 cm
(23.6'') above floor level.
3 pin
Min. 90 cm (35.4”)
Min. 60 cm (23.6”)
The drain hose may be extended to a
maximum of 4 metres. An additional drain
hose and joining piece is available from your
local Service Force Centre. The joining piece
must have an internal diameter of 18 mm.
If your drain hose looks like this (see below)
you do not require the “U” piece”. Just push
the hose firmly in to the standpipe.
1
Place the drain hose into your standpipe,
which should have an internal diameter of
approximately 38 mm thus ensuring there is
an air break between the drain hose and
standpipe.
2. Onto a sink outlet spigot.
35
If the outlet spigot has not been used
before, remove any blanking plug that may
be in place.
Important! Before connecting up the
machine to new pipework or to pipework
that has not been used for some time, run
off a reasonable amount of water to flush
out any debris that may have collected in the
pipes.
Special conditions
If the floor is carpeted or covered with
crumbly or soft material, insert a rigid
support base under the feet to prevent
noise, vibration or displacement. The base
should protrude a few centimetres beyond
the edges of the appliance.
Push the drain hose onto the spigot and
secure with a clip, ensure a loop is formed in
the drain hose (see diagram) to prevent
waste from the sink entering the appliance.
If you intend to drain the hose from the
machine into a sink, make sure that the sink
is empty and the plug hole is not blocked.
Use the plastic “U - Piece” supplied.
Warning! The appliance should
NOT be placed on deep pile
carpeting.
Note!
Please ensure that when the
appliance is installed it is easily
accessible for the engineer in the
event of a breakdown.
In the interest of the
environment
The appliance should be connected to the
FOUL drainage system, the water will then
be taken to a sewage works for treatment
before being discharged safely into a river.
It is essential that these appliances are not
connected to the surface water drainage
system as this water is discharged directly
into a river or stream and may cause
pollution.
If you require any further advice please
contact your local water authority.
36
SHOWER
BATH
WASHING
MACHINE
RAINWATER
‘RUN-OFF’
SURFACE WATER
DRAINS & SEWERS
UNTREATED
DISCHARGE
RIVER
Electrical connection
Any electrical work required to install this
appliance should be carried out by a
qualified electrician or competent person.
SINK TOILET
BIDET
DISHWASHER
FOUL DRAIN
FOUL SEWERS
SEWAGE
TREATMENT
WORKS
TREATED
DISCHRGE
RIVER
Warning! THIS APPLIANCE
MUST BE EARTHED.
The manufacturer declines any
liability should this safety
measure not be observed.
Before switching on, make sure the
electricity supply voltage is the same
as that indicated on the appliance’s
rating plate.
37
Important! Information on the
electrical connection is given on the
rating plate on the inner edge of the
appliance door.
The appliance is supplied with a 13 amp plug
fitted.
In the event of having to change the fuse in
the plug supplied, a 13 amp ASTA approved
(BS1363/A) fuse must be used.
Should the plug need to be replaced for any
reason, proceed as described below.
The wires in the mains lead are coloured in
accordance with the following code:
1 Green and Yellow - Earth
2 Brown- Live
3 Cord Clamp
4 Blue- Neutral
1
4
2
3
The wire coloured green and yellow must
be connected to the terminal marked with
the letter «E» or by the earth symbol
or
coloured green and yellow.
The wire coloured blue must be connected
to the terminal «N» or coloured black.
The wire coloured brown must be
connected to the terminal marked «L» or
coloured red.
Upon completion there must be no cut, or
stray strands of wire present and the cord
clamp must be secure over the outer sheath.
Warning! A cut off plug
inserted into a 13 amp socket is
a serious safety (shock) hazard.
Ensure that the cut off plug is
disposed of safely. Should the
appliance power supply cable
need to be replaced, this must
be carried out by our Service
Force Centre.
The appliance should not be
connected to the electrical
supply by means of an extension
cable.
Note!
When the appliance is installed the power
supply cable must be accessible.
Permanent connection
in the case of permanent connection it is
necessary that you install a double pole
switch between the appliance and the
electricity supply (mains), with a minimum
gap of 3 mm between the switch contacts
and of a type suitable for the required load
in compliance with the current electrical
regulations.
The switch must not break the yellow and
green earth cable at any point.
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What to do if…
Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.
Important! if you call out an engineer to a
fault listed below, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.
display and some acoustic signals sound to
indicate that the machine is not working:
•
E10: problem with the water supply
•
E20: problem with water draining
•
E40: door open
•
EFO: anti-flooding system activated
Once the problem has been eliminated,
press the button 8 to restart the
programme. If after all checks, the problem
persists, contact your local Service Force
Centre.
During machine operation it is possible that
the red Start/Pause pilot light flashes, one
of the following alarm codes appears on the
Problem Possible cause/Solution
The door has not been closed (E40) .
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The washing machine
does not start:
The main fuse or the fuse in a plug has blown.
• Replace the fuse.
The button 8 has not been pressed.
•
Please press the button 8 again.
The «Delay start» option has been selected.
• Please cancel the Delay start.
The «Child lock» option has been enabled.
• Disable the Child lock.
39
Problem Possible cause/Solution
The water tap is closed (E10).
• Open the water tap.
The inlet hose is squashed or kinked (E10).
• Check the inlet hose connection.
The machine does not fill:
The machine does not
empty and/or does not
spin:
The machine fills than
empties out immediately:
There is water on the
floor:
The filter in the inlet hose or the inlet valve filter is blocked (E10).
• Clean the water inlet filters. (See "Cleaning the water inlet filters"
for more details).
The door is not properly closed (E40) .
• Close the door firmly.
The drain hose is squashed or kinked (E20).
• Check the drain hose connection.
The drain filter is clogged (E10) .
• Clean the drain filter.
An option or a programme that ends with the water still in the tub
or that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
The end of drain hose is too low.
The end of drain hose is submerged in water.
There is no vent in the end of drain hose.
• Refer to relevant paragraph in "Water drainage" section.
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose
fittings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The emergency emptying cap has not been replaced into the filter
or the filter has not been properly screwed in after cleaning action.
• Refit the emergency emptying cap into the filter or screw the
filter fully in.
40
Problem Possible cause/Solution
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
Unsatisfactory washing
results:
The door will not open:
The machine vibrates /
The machine is noisy:
Spinning starts late or the
machine does not spin:
The machine makes an
unusual noise:
No water is visible in the
drum:
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released. (Door lock pilot light is on)
• Wait the door release.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen
several times before the unbalance disappears and normal spinning
can resume. If, after 10 minutes, the laundry is still not evenly
distributed in the drum, the machine will not spin. In this case,
redistribute the load manually and select the spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select
the spinning programme.
The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in
the drum when spinning, as well as increased stability of the
machine.
Machines based on modern technology operate very economically
using very little water without affecting performance.
41
Problem Possible cause/Solution
The drying time or the dryness degree has not been set.
• Set the drying time or the dryness degree.
The water tap is not turned on (E10).
• Open the water tap.
The machine does not dry
or does not dry properly:
The drain filter is clogged. (E20)
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load.
The selected drying time was not suitable for the laundry.
• Select the suitable drying time for the laundry.
The display shows the
alarm code EFO:
Anti-flooding system has been activated.
• Disconnect the appliance, close the water tap and contact the
Service Force Centre.
Repairs - After Sales Service
Repairs - After Sales
Service
Your appliance comes with a three year
warranty.
If it is not working correctly; consult the fault
finding guides within this instruction book
("What to do if ..."). If a fault occurs which
you can not resolve through following the
advice and information contained within this
instruction manual, the next step is to
contact our extended warranty
administrators on:
0844 871 7771
They will give you details for your local
Service engineer. Before calling out an
engineer, please ensure you have read the
details under the heading “What to do if...”.
When you contact the local service engineer
you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model number, product number
and serial number of the appliance
(found on the rating plate - see picture)
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
...
... ... ..
. ...
o.
. ..
Mod
Prod. N
Ser. No. ... ... ...
So that you always have these numbers at
hand, we recommend you to make a note of
them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
42
Please retain your purchase receipt safely for
the service engineer to verify the purchase
details.
Important! If you call out an engineer to a
fault listed above, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.
An authorised service engineer should
service this product, and only genuine spare
parts should be used. Under no
circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or
serious malfunctioning. Contact your local
John Lewis Branch.
Spare parts
Always insist on genuine spare parts.
Environment concerns
The symbol on the product or on its
packaging indicates that this product may
not be treated as household waste. Instead
it should be taken to the appropriate
collection point for the recycling of electrical
and electronic equipment. By ensuring this
product is disposed of correctly, you will
help prevent potential negative
consequences for the environment and
human health, which could otherwise be
caused by inappropriate waste handling of
this product. For more detailed information
about recycling of this product, please
contact your local council, your household
waste disposal service or the shop where
you purchased the product.
Packaging materials
The materials marked with the symbol
are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
This means that they can be recycled by
disposing of them properly in appropriate
collection containers.
Ecological hints
To save water, energy and to help protect
the environment, we recommend that you
follow these tips:
• Normally soiled laundry may be washed
without prewashing in order to save
detergent, water and time (the
environment is protected too!).
• The machine works more economically if
it is fully loaded.
• With adequate pre-treatment, stains and
limited soiling can be removed; the
laundry can then be washed at a lower
temperature.
• Measure out detergent according to the
water hardness, the degree of soiling and
the quantity of laundry being washed.
43
John Lewis Partnership
171 Victoria Street
London SW1E 5NN
www. johnlewis.com
132939140-A-022011
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