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JLUCFRW6001
refrigerator
Instruction manual
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2
Important Safety Information
Child Safety
This appliance is designed to be operated by adults.
Children should not be allowed to tamper with the
controls or play with the product.
Pets and children have been known to climb into the
appliance. Please check your appliance before use.
Keep all packaging well away from children.
When the appliance is to be scrapped,cut off the electrical
supply cable and destroy the plug with the remaining cable.
Disable the door catch in order to prevent children from
becoming trapped inside while playing
Installation
This appliance is heavy. Care should be taken when
moving it.
Check your Refrigerator for any transport damage. Do
not connect the appliance if there is damaged. If the
Refrigerator is damaged, you should contact the John
Lewis branch from which you purchased it.
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Care must be taken to ensure that the appliance does
not stand on the electrical supply cable. If the supply
cable is damaged it must be replaced; contact our
extended warranty administrators on 08700 107 887
who will give you details for your local Service Force
centre.
Parts which heat up should not be exposed.Whenever
possible, the back of the appliance should be close to a
wall, but leaving the required distance for ventilation,as
stated in the installation instructions.
This appliance should be left for 2 hours after
installation before it is turned on, in order to allow the
refrigerant to settle.
It is most important that this instruction book should be retained with the appliance for future reference.
Should the appliance be sold or transferred to another owner, or should you move house and leave the
appliance, always ensure that the book is supplied with the appliance in order that the new owner can get
to know the functioning of the appliance and the relevant warnings.
These warnings have been provided in the interest of safety. You MUST read them carefully before
installing or using the appliance.
If you are unsure of the meanings of the these warnings contact the John Lewis branch from which you
purchased the appliance.
Use
This appliance is designed for domestic use only,
specifically for the storage of edible foodstuffs only.
It is not intended for commercial or industrial use.
Containers with flammable gases or liquids can leak at
low temperatures. Do not store any containers with
flammable materials, such as spray cans, fire
extinguisher refill cartridges etc. in the refrigerator or
the vicinity of the refrigerator or any other appliance.
Frozen food should not be refrozen once it has thawed
out.
Do not place carbonated or fizzy drinks in the freezer
compartment.
Ice lollies can cause frost/freezer burns if consumed
straight from the freezer compartment.
Do not remove items from the freezer compartment
if your hands are damp/wet, as this could cause skin
abrasions or frost/freezer burns.
Bottles and cans must not be placed in the freezer
compartment as they can burst as the contents
freeze.
Manufacturers recommended food storage times
should be adhered to. Refer to the relevant
instructions.
Do not use electrical appliances inside the
Refrigerator.
Store pre-packed frozen foods in accordance with the
frozen foods instructions and use by date.
When cleaning, defrosting, taking out frozen foods or
ice tray do not use sharp, pointed or hard devices, as
they can cause damage to the appliance.
Do not damage the refrigerant circuit.
Safety Precautions for
Isobutane
Warning
The refrigerant of the appliance is isobutane (R600a)
that is inflammable and explosive to a greater extent.
Keep ventilation openings, in the appliance enclosure
or in the built-in structure, clear of obstruction.
Do not use mechanical devices or other means to
accelerate the defrosting process, other than those
recommended by the manufacturer.
Do not damage the refrigerant circuit.
Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the
type recommended by the manufacturer.
For the safety of life and property keep the
precautions of these user's instructions as the
manufacturer is not responsible for damages
caused by omission.
Maintenance and Cleaning
Before cleaning, always switch off the appliance and
disconnect from the electrical supply
Check and clean the drain for defrosted water
regularly; if the drain is blocked water will gather in
the bottom of the refrigerator.
when unplugging always pull the plug from the mains
socket, do not pull on the cable.
Further information on cleaning is on page 17 of this
manual.
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Ecological Hints
To save energy and help protect the environment, we
recommend that you follow these hints.
Do not install the appliance close to sources of heat
such as a boiler or radiator.
locate the appliance in a well ventilated room and make
sure that any air openings of the appliance are not
obstructed.
Pack all foods into airtight packages before placing
them into the freezer compartment.
Food which is to be frozen (when cool) should be
placed in the fridge compartment before being
transferred to the freezer.
try to avoid keeping the door open for long periods or
opening the door too frequently as warm air will enter
the cabinet and cause the compressor to switch on
unnecessarily often.
Ensure there are no obstructions preventing the door
from closing properly.
Environmental Information
After unpacking please dispose of the packaging with due
regard to safety and the environment.
Materials marked with the symbol are recyclable.
Avoid damaging the cooling unit, especially at the rear near
the heat exchanger. Check with your local Council or
Environmental Health Office to see if there are facilities in
your area for recycling this appliance.
When the appliance is to be scrapped, cut off the power
supply cable and remove the door, to prevent young children
from being trapped inside.
This appliance does not contain gases which could damage
the ozone layer, in either its refrigerant circuit or insulation
materials.
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste.
Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative
consequences for the environment and human health,
which could otherwise be caused by inappropriate waste
handling of this product. For more detailed information
about recycling of this product, please contact your local
city office, your household waste disposal service or the
shop where you purchased the product.
Warning
A cut off plug inserted into a 13 amp socket is a serious
safety (shock) hazard. please ensure the cut off plug is
disposed of safely.
Service
This product should only be serviced by an authorised
engineer and only genuine spare parts should be used.
Under no circumstances should you attempt to repair
the appliance yourself. repairs carried out by
inexperienced persons may cause injury or serious
malfunction.
Service Force are the authorised repair agents for John
Lewis branded domestic appliances.
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Contents
For the User
Important safety information 2
Intallation 2
Description of the appliance 5
Using the refrigerator 12
Hints for storage 12
Storage time and temperature of foods 12
How to use the four-star frosen
food compartement 12
How to make ice cubes 12
Storage Shelves 12
Hints & Tips 13
Food Storage 13
Normal Operating Sounds 13
In the Event of a Power Failure 13
Storage time chart (refrigerator) 14
Storage time chart (freezer) 15
Maintenance and Cleaning 16
Defrosting 16
Internal cleaning 16
External cleaning 16
Changing the Light Bulb 16
When the appliance is not in use 16
Something Not Working 17
Repairs - After Sales Service 18
Guide to using the Instruction
Manual
The following symbols will be found in the text to guide
you throughout the instructions:
Safety precautions
Hints, useful information
Environmental information
This appliance complies with the following
E.E.C. Directives:
73/23 EEC of 19.02.73 (Low Voltage Directive) and
subsequent modifications,
89/336 EEC of 03.05.89 (Electromagnetic
Compatibility Directive) and subsequent
modifications.
For the Installer
Installation 6
Technical Specifications 6
Unpacking 7
Cleaning 7
Location 7
Climate Classification 7
Ventilation Requirements 7
Levelling 7
Door Reversal 8
Door Reversal of Freezer
Compartment 9
Electrical connection 10
When the refrigerator is first
installed 11
General information 11
Using the Appliance 11
Before Use 11
Thermostat control 11
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Description of the appliance
10. Door shelf
11. Door gasket
12. Bottle shelf
13. Egg tray
14. Air circulation
15. Air grid
16. Condenser
17. Evaporator tray
18. Compressor
1. Frozen food compartment
2. Glass shelf
3. Defrost water drain
4. Salad drawer
5. Rating plate
6. Adjustable feet
7. Ice tray
8. Butter compartment
9. Interior light/Thermostat control
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Technical Specifications
DIMENSIONS Width 595 mm
Height 850 mm
Depth 635 mm
POWER SUPLY VOLTAGE 230V/50Hz
RATED CURRENT 0,6 A
GROSS CAPACITY Refrigerator 125 l
Freezer 19 l
NET CAPACITY Refrigerator 119 l
Freezer 18 l
FREEZING CAPACITY 2 kg/24 h
ENERGY CONSUMPTION 0,501 kWh/24h
183 kWh/year
ENERGY CLASS,ACCORDING
TO EU STANDARDS A+
RISING TIME 12 h
WEIGHT 39 kg
It is dangerous to alter the specifications or attempt
to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Installation
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It is recommended to deliver the appliance in original
packaging, in vertical position considering the
protective warning on packaging.
After positioning, the appliance must not be switched on for
approx. 2 hours to allow the refrigerant to settle.
Unpack the appliance and check if there are damages on it.
Report any damage immediately to the place where you
bought it. In this case retain packaging.
Cleaning
Remove all adhesive tape and packaging, which ensure the
accessories do not move in the appliance.
Wash the inside of the appliance using lukewarm water and
bicarbonate of soda (5ml to 0.5 litre of water).
After cleaning dry the inside of the appliance thoroughly.
Unpacking
Location
The appliance should be placed in a well ventilated, dry
room.
The appliance energy use is affected by the ambient
temperature.
The appliance should therefore:
not be installed next to radiators, cookers or other
sources of heat
only be installed at a location where the ambient
temperature corresponds to the climate classification,for
which the appliance is designed.
Climate Classification
The climate classification can be found on the rating plate
located inside the appliance.
The following table shows the ambient temperature for
each climate classification:
Climate Classification Ambient Temperature
SN +10 to +32 °C
N +16 to +32 °C
ST +18 to +38 °C
Ventilation Requirements
The appliance must have adequate ventilation to ensure
correct operation.
Diagram shows the ventilation requirements when
installed:
A: Under a worktop, or cupboard.
The clearance space of 10 cm above the appliance
may be reduced to 5 cm providing a clearance
space 2,5 cm is left on either side of the appliance.
B: When freestanding
Levelling
The appliance must be level. Level the appliance by
adjusting the two adjustable feet (1) at the front of the
appliance.
If required the washer (2) can be removed.
2
1
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Door Reversal
If required the door can be reversed, hinged from the left,
opening from the right.
To reverse the bottom hinge assembly proceed as follows:
Disconnect the appliance from the electricity supply.
Tilt the appliance backwards, resting the top edge of the
appliance on a stool or something similar.
Unscrew the 2 adjustable feet. Unscrew the 3 screws
holding the lower door bracket. transfer the lower door
hinge pin to the alternative position as shown in the top
drawing. Unscrew the single screw at the bottom left
hand side and retain . Replace the lower door bracket on
the bottom left hand side but do not fully tighten the 3
screws.
Remove the fridge door by gently pulling downwards and
store to avoid damage.
Unscrew the top door hinge pin of the refrigerator then
screw it back on the other side.As shown in the second
drawing.
Replace the fridge door on the upper door hinge pin.
Insert the lower door hinge pin into the door and tighten
all screws.
Re-fix the retained screw to the bottom right hand side
and replace the 2 adjustable feet.
Lift the fridge back onto its feet and check it is set level
and the door seal meets the fridge all around the door.
Transfer the handle to the opposite side and place the
plastic covering inserts, (supplied in the plastic bag of this
instruction book) into the holes set free.
Reconnect the fridge to the electricity supply.
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Door Reversal of Freezer
Compartment
After reversing the refrigerator door, it is necessary to
reverse the door of the frozen food compartment as well.
Proceed as follows.
Press the retaining lever inside the lower doorhinge.
Tilt the lower doorhinge out together with the freezer
compartment door then remove it from the pin of the
freezer compartment door.
Remove the rectangular plug and put it into the opening
now visible on the other side.
Turn the freezer compartment door by 180° put the
lower hinge onto the lower pin of the freezer
compartment door.
Put the upper hinge pin of the freezer compartment
door into the free opening, then push the lower hinge
into its place together with the freezer compartment
door.
This operation can be performed by your local Service
Force Centre, in which case a charge will be made.
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Any electrical work required to install this appliance should
be carried out by a qualified electrician or competent
person.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
Should the appliance power supply cable need to be
replaced, this must be carried out by a Service
Force agent (see page 18).
The manufacturer declines any liability should this
safety measure not be observed.
Before switching on,make sure the electricity supply voltage
is the same as that indicated on the appliance’s rating plate.
(See picture on page 5).
The appliance is supplied with a 13amp plug supplied. In the
event of having to change the fuse in the plug supplied, a
13amp ASTA approved BS 1363/A fuse must be used.
Should the plug need to be replaced for any reason, proceed
as described below.The wires in the mains lead are coloured
in accordance with the following code:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
If you fit your own plug, the colours of the wires in the
mains lead of your appliance may not correspond with the
markings identifying the terminals in your plug.
Proceed as follows:
1. Connect the Green and Yellow (earth) wire to the
terminal in the plug which is marked with the letter "E"
orthe earth symbol or coloured green and yellow.
2. Connect the Blue (neutral) wire to the terminal in the
plug which is marked with the letter "N" or coloured
black.
3. Connect the Brown (live) wire to the terminal in the
plug which is marked with the letter "L" or coloured
red.
4. Upon completion there must be no cut, or stray strands
of wire present and the cord clamp must besecure over
the outer sheath.
WARNING: A cut off plug inserted into a
13 amp socket is a serious safety (shock)
hazard. Ensure that the cut off plug is
disposed of safely.
The plug must still be accessible after the
appliance has been installed.
The appliance should not be connected to
the electrical supply by means of an
extension cable.
Permanent connection
In the case of permanent connection it is necessary that
you install a double pole switch between the appliance
and the electricity supply (mains), with a minimum gap of
3mm between the switch contacts and of a type suitable
for the required load in compliance with the current
electrical regulations.
The switch must not break the yellow and green earth
cable at any point.
Electrical connection
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When the refrigerator is first
installed
General information
This appliance is designed for the domestic use only. It has a
four-star frozen food compartment for ice making and
frozen food storage.
Using the Appliance
Before Use
Remove all packaging and adhesive tape.
Wash the inside of the appliance with lukewarm water and
bicarbonate of soda (5 ml to 0,5 litre of water). Do not use
soap or detergent as the smell may linger. Dry the appliance
thoroughly.
perfumed cleaning products, wax polishes or products
containing alcohol.
)
To Start the Appliance
1. Allow the appliance to stand for 2 hrs after installation.
2. Plug in the appliance and switch on at the mains supply.
3. Turn the thermostat control to the required setting. A
setting of 3 - 4 is usually suitable for normal operation
(see thermostat control).
4. Leave the appliance for approximately 4 hours for the
correct temperature to be reached before placing food
inside.
Thermostat Control
The thermostat control situated inside the refrigerator
regulates the temperature of the larder compartment.
Thermostat control is marked from 1-5 the higher the
number, the colder the setting.
Position 0 - Off
Position 1 - minimum coldness
Position 5 - maximum coldness
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Storage time and temperature
of foods
The enclosed charts at the end of the instruction book give
information about storage time in the frozen and the fresh
food compartment.
The storage times quoted are intended as a guide only.
Using the refrigerator
Hints for storage
Below is the recommended storage positions for various
food types:
1. Frozen food storage & ice making
2. Ready-cooked foods
3. Foods in dishes
4. Opened cans
5. Dairy products
6. Fresh meat, cold cuts, sausages, etc.
7. Fruits, vegetables, salads
8. Cheese, butter
9. Eggs
10. Yoghurt, Cream
11. Small bottles, soft drinks
12. Large bottles, drinks, milk
How to use the four-star
frozen food compartment
The frozen food compartment is separated from the
fresh food compartment.
Place the food to be frozen into this compartment.
Depending on the position of the thermostatic control
knob and the temperature in the compartment
(-18 °C or lower), frozen food can be stored here.
Do not allow fresh food to come into contact with foods
that are already frozen.
How to make ice cubes
Fill the supplied ice cube tray ¾ full with water and place
in the freezer compartment. Turning up the thermostat
control will speed up the freezing process, but remember
to turn the thermostat control back to its original
position.
To release the ice cubes, twist the tray along its length.
Do not use sharp or pointed items to remove a frozen
ice cube tray from the freezer compartment.
Storage Shelves
The shelves in the refrigerator compartment are
adjustable to allow storage of large items.
The shelves can be removed and adjusted by opening the
door to 90°.
The door shelves are also adjustable.
To allow the air to circulate within the fridge
compartment do not cover the air circulation
gaps behind the shelves (e.g. with tray etc.)
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Normal Operating Sounds
You may hear faint gurgling or bubbling sounds when the
refrigerant is pumped through the coils or tubing.
When the compressor is on, the refrigerant is being
pumped round and you will hear a whirring sound or
pulsating noise from the compressor.
A thermostat controls the compressor and you will hear
a faint 'click' when the thermostat cuts in and out.
Food Storage
To obtain the best performance from your appliance:
Do not store warm food or evaporating liquid.
Avoid buying frozen food if you cannot store it straight
away.The use of an insulated container is advisable.When
you arrive home, place the frozen food in the freezer
compartment immediately.
Do not push food together too closely.
Do not store food uncovered.
Ensure that food placed in the freezer compartment is
dated and labelled and used in date order to ensure that
food is consumed at its best.
Lean food keeps better and longer than fatty food, salt
reduces the storage time.
Wrap the food in polythene or aluminium freezing bags
or foil so that they adhere to the food and provide an
airtight seal.
Packaging which is swollen or has traces of refrozen
water droplets on the pack could indicate that the
product has not been kept at a suitable temperature and
that it may have lost its original quality. Partially thawed
food must not be refrozen, it must be consumed within
24 hours. Never exceed the storage times indicated by
the manufacturer.
In the Event of a Power
Failure
I
f there is a power failure during the storage of frozen
foods, keep the door closed. If the temperature within
your freezer compartment should rise, do not refreeze
the food without checking its condition. The following
guidelines should assist you:
Ice Cream: Once thawed should be discarded.
Fruits & Vegetables: If soft should be cooked and used
up.
Breads & Cakes: Can be refrozen without danger.
Shellfish: Should be refrigerated and used up quickly.
Cooked Dishes: i.e. casseroles should be refrigerated
and used up.
Large Pieces of Meat: Can be refrozen providing
there are still ice crystals remaining within them.
Small Joints: Should be cooked and can then be
refrozen as cooked dishes.
Chicken: Should also be cooked and refrozen as a fresh
dish.
In this chapter practical hints and ideas are given about how
to use the appliance to reach maximum efficiency.
Environmental information is also supplied..
Hints & Tips
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Foods Storage time in days Method of packaging
1 23 4 567
Raw meat XXx x x cling film, airtight
Cooked meat XXXx x x dish covered
Roasted meat XXXx x dish covered
Raw minced meat X dish covered
Roasted minced meat XXx x dish covered
Cold cuts,Vienna sausage XXx x cling film, cellophane, grease-proof paper
Fresh fish X x x cling film, airtight
Cooked fish XXx x dish covered
Fried fish XXx x x dish covered
Tinned fish, open X x x dish covered
Fresh chicken XXXx x x cling film, airtight
Fried chicken XXXx x x dish covered
Fresh hen XXx x x cling film, airtight
Boiled hen XXx x x dish covered
Fresh duck, goose XXX x x x cling film, airtight
Roasted duck, goose XXXX x x x dish covered
Butter unopened XXXX XXXoriginal packaging
Butter opened X XX X XXXoriginal packaging
Milk XXX x x original packaging
Cream XXx x plastic box
Sour cream XXXX x x x plastic box
Cheese (hard) XXXX XXXaluminium foil
Cheese (soft) XXXX x x x cling film
Curds XXXX x x x cling film
Egg X XX X XXX
Spinach, sorrel XXx x cling film
Green peas, green beans XXXX x x x cling film
Mushroom XXx x x cling film
Carrot, roots XXXX XXXcling film
Bell-pepper XXx x x cling film
Tomato X XXX XXXcling film
Cabbage XXXX Xx x cling film
Soft fruits (strawberry,
raspberry,etc.) XXX x x cling film
Other fruits XXXX x x x cling film
Tinned fruits opened XXX x x dish covered
Cakes filled with cream XXx x dish covered
Storage time chart (refrigerator)
Time and method of storage of fresh foods in the refrigerator
Notation:
X recommended storage time
x maximum recommended storage time
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Foods In the fresh food In the **** frozen food
compartment +2 - +7°C compartment -18°C
Vegetables:
green beans, green peas, mixed vegetables, marrow, corn, etc. 1 day 12 months
Ready-cooked foods:
vegetable dish, trimmings, with meat, etc. 1 day 12 months
Ready-cooked foods:
sirloin steaks, stews 1 day 6 months
Soups: 1 day 6 months
Fruits
cherry, goosberry, fruit cream 1 day 12 months
Meat:
chicken, duck, goose, tuna fish 1 day 5 months
Ice-cream, ice-lollies 1 day 3 weeks
Storage time chart (freezer)
Storage time of deep-frozen and frozen products
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Maintenance and Cleaning
Defrosting
The refrigerator automatically defrosts every time the
compressor stops.The water is discharged, via the pipe, into
a tray located behind the appliance, where it evaporates.
Important
To avoid defrost water overflowing into the fridge,
periodically clean the water discharge hole in the centre
of the V shaped drip collector at the back of the
refrigerator compartment behind the salad drawer(s).Use
the special cleaner provided which you will find already
inserted into the discharge hole.
While in operation the ****-star compartment becomes
progressively covered with frost.
This frost, which acts as an insulator and thus prevents the cold
from reaching the food should be removed whenever the
thickness of the frost exceeds 6 mm (1/4”).
To carry out complete defrosting proceed as follows:
1. Remove any food from inside the ****-star
compartment, wrap it in several sheets of newspaper
and store in a cool dry place.
2. Turn the thermostat knob to position << 0 >>. To
accelerate defrosting, place a bowl of hot water inside
the compartment (with a piece of cardboard underneath
the bowl as protection).
3. Remove any loose pieces of ice as soon as possible.
4. When defrosting is completed, clean and dry thoroughly.
Turn the thermostat knob to a medium position to
restart the appliance.
After letting the appliance run for at least half an hour
replace the previously removed food into the **** -star
compartment.
When defrosting it is not necessary to remove the foods
from the inner door and the refrigerator compartment.
Important
A temperature rise of the frozen food packs during
defrosting may shorten their storage life.
Never use sharp metal tools to scrape off frost from the
evaporator as you could damage it beyond repair
Internal Cleaning
Clean the inside and accessories with warm water and
bicarbonate of soda (5 ml to 0.5 litre of water). Rinse and
dry thoroughly.
Do not use detergents, abrasive powders, highly
perfumed cleaning products, wax polishes or
cleaning products containing bleach or alcohol.
Regularly check the door seals and wipe clean to
ensure they are clean and free from debris.
External Cleaning
Wash the outer cabinet with warm soapy water.
Once or twice a year dust the condenser (black grill) and
the compressor at the back of the appliance with a brush
or vacuum cleaner, as an accumulation of dust will affect
the performance of the appliance and cause excessive
electricity consumption.
Changing the Light Bulb
Should the light fail to work you can change it as below:
Disconnect the appliance from the electricity supply.
Remove the lamp cover retaining screws, then take the
lamp cover off in the direction of the arrow and the bulb
can be changed. (Type of the bulb: 230 V, 15 W, E 14
thread)
After changing the bulb replace the lamp cover, and
retaining screws and reconnect the appliance to the
electricity supply.
When the appliance is not in
use
When the appliance is not in use for long periods
disconnect from the electricity supply, empty all of the
food and clean the appliance, leaving the door ajar to
prevent unpleasant smells.
Before any maintenance of cleaning work is carried
out DISCONNECT the appliance from the
ELECTRICITY SUPPLY.
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Something Not Working
If the refrigerator is not working correctly, please carry out the following checks before contacting your local Service
Force agent.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
Symptom
No power to the appliance
The temperature in the appliance is too high
The temperature in the appliance is too low
Excessive frost and ice has built up
The appliance is noisy.
Solution
Check there is power at the socket.
Check there is not a power cut by checking the household lights.
Check the fuse has not blown.
Check the thermostat control setting is not off.
Check the ambient temperature is within the appliances operating
limits of 10 °C to 32 °C.
Check that the thermostat control knob is turned to the correct
setting relative to ambient conditions.
Set the thermostat control knob to a lower position.
Check the door has not been left open.
Check nothing is preventing the door from closing.
Check the door seal is intact and clean.
Check if the appliance stands stable (all four feet should be on the floor).
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Repairs - After Sales Service
In the unlikely event of your appliance requiring service,
or if you wish to purchase spare parts, please contact our
extended warranty administrators by telephoning:
0870 010 7887
They will give you details for your local Service Force
Centre.
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact your local Service Force Centre you
will need to give the following details:
1.Your name, address and post code
2.Your telephone number
3. Clear and concise details of fault
4.The purchase date found on your receipt.
5.The model and serial number of the appliance (found on
the rating plate - see picture on page 5)
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. :.................
PNC :..................
S.N. :..................
Your Fridge - Freezer is covered by a 3 year parts
and labour guarantee (see separate details given
at point of sale). Please retain your purchase
receipt safely for the service engineer to verify the
purchase details.
Spare parts
Always insist on genuine spare parts. An authorised
service engineer should service this product, and only
genuine spare parts should be used. Under no
circumstances should you attempt to repairthe machine
yourself. Repairs carried out by inexperienced persons
may cause injury or serious malfunctioning. Contact your
local Service Force Centre. An authorised service
engineer always insist on genuine spare parts.
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Page 20
08/06
John Lewis Partnership
171 Victoria Street
London SW1E 5NN
www.johnlewis.com
200380415
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