John Lewis JLFFW2019, JLFFS2020 User Manual

JLFFW2019 JLFFS2020

User Manual

Fridge Freezer

Contents

Safety information 3

Children and vulnerable people safety 3
General Safety 3

Safety instructions 5

Installation 5
Electrical connection 5
Use 5
Care and cleaning 6
Disposal 6

Operation 7

Control panel 7
Switching on 7
FastFreeze function 7
Temperature regulation 7

Daily Use 9

Freezing fresh food 9
Storage of frozen food 9
Thawing 9
Movable shelves 9
Removal of freezing baskets from the freezer

10

FREESTORE function 10

Hints and tips 11

Normal operating sounds 11
Hints for energy saving 11
Hints for fresh food refrigeration 11
Hints for refrigeration 11
Hints for freezing 11
Hints for storage of frozen food 12

Troubleshooting 13

What to do if... 13
Closing the door 14
Replacing the lamp 15

Installation 16

Positioning 16
Location 16
Electrical Connection 17
Levelling 17
Door reversibility 18

Technical information 21

Technical data 21

Repairs - after sales service 22

Fridge Freezer User Manual

2

Safety information

Before the installation and use of the appliance, carefully read the
supplied instructions. The manufacturer is not responsible if an
incorrect installation and use causes injuries and damages. Always
keep the instructions with the appliance for future reference.

Children and vulnerable people safety

• This appliance can be used by children aged from 8 years and above

and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe
way and understand the hazards involved.

• Do not let children play with the appliance.

• Cleaning and user maintenance shall not be made by children

without supervision.

• Keep all packaging away from children.

General Safety

• This appliance is intended to be used in household and similar

applications such as:

– Farm houses; staff kitchen areas in shops, offices and other

working environments

– By clients in hotels, motels, bed and breakfast and other

residential type environments

• Keep ventilation openings, in the appliance enclosure or in the built-

in structure, clear of obstruction.

• Do not use mechanical devices or other means to accelerate the

defrosting process, other than those recommended by the
manufacturer.

• Do not damage the refrigerant circuit.

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3

• Do not use electrical appliances inside the food storage

compartments of the appliance, unless they are of the type
recommended by the manufacturer.

• Do not use water spray and steam to clean the appliance.

• Clean the appliance with a moist soft cloth. Only use neutral

detergents. Do not use abrasive products, abrasive cleaning pads,
solvents or metal objects.

• Do not store explosive substances such as aerosol cans with a

flammable propellant in this appliance.

• If the supply cord is damaged, it must be replaced by the

manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.

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4

Safety instructions

Installation

Warning! Only a qualified
person must install this
appliance.

• Remove all the packaging.

• Do not install or use a damaged appliance.

• Obey the installation instruction supplied with
the appliance.

• Always be careful when you move the appliance
because it is heavy. Always wear safety gloves.

• Make sure the air can circulate around the
appliance.

• Wait at least 4 hours before connecting the
appliance to the power supply. This is to allow
the oil to flow back in the compressor.

• Do not install the appliance close to radiators
or cookers, oven or hobs.

• The rear of the appliance must stand against the
wall.

• Do not install the appliance where there is
direct sunlight.

• Do not install this appliance in areas that are
too humid or too colds, such as the
construction appendices, garages or wine
cellars.

• When you move the appliance, lift it by the
front edge to avoid scratching the floor.

Electrical connection

Warning! Risk of fire and
electrical shock.

• The appliance must be earthed.

• All electrical connections should be made by a
qualified electrician.

• Make sure that the electrical information on the
rating plate agrees with the power supply. If
not, contact an electrician.

• Always use a correctly installed shockproof
socket.

• Do not use multi-plug adapters and extension
cables.

• Make sure not to cause damage to the electrical
components (e.g. mains plug, mains cable,
compressor). Contact the Service or an
electrician to change the electrical components.

• The mains cable must stay below the level of
the mains plug.

• Connect the mains plug to the mains socket
only at the end of the installation. Make sure
that there is access to the mains plug after the
installation.

• Do not pull the mains cable to disconnect the
appliance. Always pull the mains plug.

Use

Warning! Risk of injury, burns,
electrical shock or fire.

• Do not change the specification of this
appliance.

• Do not put electrical appliances (e.g. ice cream
makers) in the appliance unless they are stated
applicable by the manufacturer.

• Be careful not to cause damage to the
refrigerant circuit. It contains isobutane
(R600a), a natural gas with a high level of
environmental compatibility. This gas is
flammable.

• If damage occurs to the refrigerant circuit, make
sure that there are no flames and sources of
ignition in the room. Ventilate the room.

• Do not let hot items to touch the plastic parts
of the appliance.

• Do not put soft drinks in the freezer
compartment. This will create pressure on the
drink container.

• Do not store flammable gas and liquid in the
appliance.

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5

• Do not put flammable products or items that
are wet with flammable products in, near or on
the appliance.

• Do not touch the compressor or the
condenser. They are hot.

• Do not remove or touch items from the freezer
compartment if your hands are wet or damp.

• Do not freeze again food that has been thawed.

• Obey the storage instructions on the packaging
of frozen food.

Care and cleaning

Warning! Risk of injury or
damage to the appliance.

• Before maintenance, deactivate the appliance
and disconnect the mains plug from the mains
socket.

• This appliance contains hydrocarbons in the
cooling unit. Only a qualified person must do
the maintenance and the recharging of the unit.

• Regularly examine the drain of the appliance
and if necessary, clean it. If the drain is blocked,
defrosted water collects in the bottom of the
appliance.

Disposal

Warning! Risk of injury or
suffocation.

• Disconnect the appliance from the mains
supply.

• Cut off the mains cable and discard it.

• Remove the door to prevent children and pets
to be closed inside of the appliance.

• The refrigerant circuit and the insulation
materials of this appliance are ozone-friendly.

• The insulation foam contains flammable gas.
Contact your municipal authority for
information on how to discard the appliance
correctly.

• Do not cause damage to the part of the cooling
unit that is near the heat exchanger.

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6

Operation

Control panel

1 2

34

1. Temperature indicators LED

2. FastFreeze indicator LED

3. FastFreeze

4. Temperature regulator

Switching on

Insert the plug into the wall socket.

FastFreeze function

You can activate FastFreeze function by pressing
the FastFreeze button.

The LED corresponding to the symbol
FastFreeze indicator lights up.

You can deactivate FastFreeze function by
pressing the FastFreeze button again.

The FastFreeze indicator will light off.

This function stops automatically
after 52 hours.

Temperature regulation

To operate the appliance, touch the temperature
regulator button until the LED corresponding to
the required temperature lights up. Selection is
progressive, varying from 2 to 8°C.
At first button touch actual setting LED keeps
blinking.
Any time the button is touch the set temperature is
moved to 1 position . Corresponding LED will blink
for a while.
Touch the setting button until the required
temperature is selected. The set will be fixed

Coldest setting: +2°C. Warmest
setting: +8°C. A medium setting is
generally the most suitable.

However, the exact setting should be chosen
keeping in mind that the temperature inside the
appliance depends on:

• room temperature

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7

• how often the door is opened

• quantity of food stored

• appliance location.

Fridge Freezer User Manual8

Daily Use

Freezing fresh food

The freezer compartment is suitable for freezing
fresh food and storing frozen and deep-frozen
food for a long time.

To freeze fresh food activate the FastFreeze
function at least 24 hours before placing the
food to be frozen in the freezer compartment.

Place the fresh food to be frozen in the bottom
compartment.

The maximum amount of food that can be
frozen in 24 hours is specified on the rating
plate, a label located on the inside of the
appliance.

The freezing process lasts 24 hours: during this
period do not add other food to be frozen.

When the freezing process is completed, return
to the required temperature (see "FastFreeze
Function").

In this condition, the refrigerator
compartment temperature might
drop below 0°C. If this occurs
reset the temperature regulator to
a warmer setting.

Storage of frozen food

When first starting-up or after a period out of
use, before putting the products in the
compartment let the appliance run at least 2
hours with the FastFreeze function turned on.

If large quantities of food are to be stored,
remove all drawers from appliance and place
food on glass shelf to obtain the best
performance.

In the event of accidental
defrosting, for example due to a
power failure, if the power has
been off for longer that the value
shown in the technical data chart
under "Rising time", the defrosted
food must be consumed quickly or
cooked immediately and then re­frozen (after cooling).

Thawing

Deep-frozen or frozen food, prior to being
used, can be thawed in the refrigerator
compartment or at room temperature,
depending on the time available for this
operation.

Small pieces may even be cooked still frozen,
directly from the freezer: in this case, cooking
will take longer.

Movable shelves

The walls of the refrigerator are equipped with a
series of shelves support so that the shelves can
be positioned as desired.

Some shelves must be lifted up by the rear edge
to enable them to be removed.

Do not move the glass shelf above
the vegetable drawer to ensure
correct air circulation.

Fridge Freezer User Manual 9

Removal of freezing baskets
from the freezer

The freezing baskets have a limit stop to prevent
their accidental removal or falling out. At the
time of its removal from the freezer, pull the
basket towards yourself and, upon reaching the
end point, remove the basket by tilting its front
upwards.

2

1

At the time of putting it back, slightly lift the
front of the basket to insert it into the freezer.
Once you are over the end points, push the
baskets back in their position.

FREESTORE function

The FREESTORE function makes food cool
quickly and creates a more uniform temperature
in the compartment.

Switch on the FREESTORE function
when the ambient temperature
exceeds 25°C.

Press the switch (A) to switch on the FREESTORE.

The green light (B) comes on.

A

B

Fridge Freezer User Manual10

Hints and tips

Normal operating sounds

The following sounds are normal during
operation:

• A faint gurgling and bubbling sound from coils
sound when refrigerant is pumped.

• A whirring and pulsating sound from the
compressor when refrigerant is pumped.

• A sudden cracking noise from inside appliance
caused by thermic dilatation (a natural and not
dangerous physical phenomenon).

• A faint click noise from the temperature
regulator when the compressor switches on or
off.

Hints for energy saving

• Do not open the door frequently or leave it
open longer than absolutely necessary.

• If the ambient temperature is high and the
Temperature Regulator is set to low
temperature and the appliance is fully loaded,
the compressor may run continuously, causing
frost or ice on the evaporator. If this happens,
set the Temperature Regulator toward warmer
settings to allow automatic defrosting and so a
saving in electricity consumption.

Hints for fresh food
refrigeration

To obtain the best performance:

• do not store warm food or evaporating liquids
in the refrigerator

• do cover or wrap the food, particularly if it has
a strong flavour

• position food so that air can circulate freely
around it

Hints for refrigeration

Useful hints:

• Meat (all types) : wrap in polythene bags and
place on the glass shelf above the vegetable
drawer.

• For safety, store in this way only one or two
days at the most.

• Cooked foods, cold dishes, etc..: these should
be covered and may be placed on any shelf.

• Fruit and vegetables: these should be
thoroughly cleaned and placed in the special
drawer(s) provided.

• Butter and cheese: these should be placed in
special airtight containers or wrapped in
aluminium foil or polythene bags to exclude as
much air as possible.

• Bottles: these need a cap and should be stored
on the door bottle shelf, or (if equipped) on the
bottle rack.

• Bananas, potatoes, onions and garlic, if not
packed, must not be kept in the refrigerator.

Hints for freezing

To help you make the most of the freezing
process, here are some important hints:

• the maximum quantity of food which can be
frozen in 24 hrs. is shown on the rating plate;

• the freezing process takes 24 hours. No further
food to be frozen should be added during this
period;

• freeze only top quality, fresh and thoroughly
cleaned, foodstuffs;

• prepare food in small portions to enable it to be
rapidly and completely frozen and to make it
possible subsequently to thaw only the quantity
required;

• wrap up the food in aluminium foil or polythene
and make sure that the packages are airtight;

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11

• do not allow fresh, unfrozen food to touch food
which is already frozen, thus avoiding a rise in
temperature of the latter;

• lean foods store better and longer than fatty
ones; salt reduces the storage life of food;

• water ices, if consumed immediately after
removal from the freezer compartment, can
possibly cause the skin to be freeze burnt;

• it is advisable to show the freezing in date on
each individual pack to enable you to keep tab
of the storage time.

Hints for storage of frozen
food

To obtain the best performance from this
appliance, you should:

• make sure that the commercially frozen
foodstuffs were adequately stored by the
retailer;

• be sure that frozen foodstuffs are transferred
from the foodstore to the freezer in the
shortest possible time;

• not open the door frequently or leave it open
longer than absolutely necessary;

• once defrosted, food deteriorates rapidly and
cannot be refrozen;

• do not exceed the storage period indicated by
the food manufacturer.

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12

Troubleshooting

Warning! Refer to Safety
chapters.

What to do if...

Problem Possible cause Solution

The appliance does not operate. The appliance is switched off. Switch on the appliance.

The mains plug is not connected

to the mains socket correctly.

Connect the mains plug to the mains
socket correctly.

There is no voltage in the mains

socket.

Connect a different electrical appli­ance to the mains socket. Contact a
qualified electrician.

The appliance is noisy. The appliance is not supported

properly.

Check if the appliance stands stable.

The lamp does not work. The lamp is in stand-by. Close and open the door.

The lamp does not work. The lamp is defective. Contact the nearest Authorized Serv-

ice Centre.

The compressor operates continu­ally.

Temperature is set incorrectly. Refer to "Operation" chapter.

Many food products were put in

at the same time.

Wait some hours and then check the
temperature again.

The room temperature is too

high.

Refer to climate class chart on the rat­ing plate.

Food products placed in the ap-

pliance were too warm.

Allow food products to cool to room
temperature before storing.

The door is not closed correctly. Refer to "Closing the door".

The FastFreeze function is
switched on.

Refer to "FastFreeze function".

Fridge Freezer User Manual 13

Problem Possible cause Solution

The compressor does not start im­mediately after pressing the Fast­Freeze, or after changing the tem­perature.

This is normal, no error has oc­curred.

The compressor starts after a period
of time.

Water flows inside the refrigerator. The water outlet is clogged. Clean the water outlet.

Food products prevent that wa­ter flows into the water collector.

Make sure that food products do not
touch the rear plate.

Water flows on the floor. The melting water outlet is not

connected to the evaporative
tray above the compressor.

Attach the melting water outlet to the
evaporative tray.

Temperature cannot be set. The FastFreeze or Shopping-

Mode function is switched on.

Switch off FastFreeze or Shopping­Mode manually, or wait until the func­tion resets automatically to set the
temperature. Refer to "FastFreeze or
ShoppingMode function".

Door is misaligned or interferes
with ventilation grill.

The appliance is not levelled. Refer to "Levelling".

The temperature in the appliance is
too low/too high.

The temperature regulator is not
set correctly.

Set a higher/lower temperature.

The door is not closed correctly. Refer to "Closing the door".

The food products' temperature
is too high.

Let the food products temperature
decrease to room temperature be­fore storage.

Many food products are stored at
the same time.

Store less food products at the same
time.

The door has been opened often. Open the door only if necessary.

The FastFreeze function is
switched on.

Refer to "FastFreeze function".

There is no cold air circulation in
the appliance.

Make sure that there is cold air circu­lation in the appliance.

If the advice does not lead to the
desired result, call the nearest
brand-mark service.

Closing the door

1. Clean the door gaskets.

2. If necessary, adjust the door. Refer to
"Installation".

3. If necessary, replace the defective door
gaskets. Contact the After Sales Service.

Fridge Freezer User Manual14

Replacing the lamp

The appliance is equipped with a longlife LED
interior light.

Only service is allowed to replace the lighting
device. Contact your After Sales Service.

Fridge Freezer User Manual 15

Installation

Positioning

This appliance can be installed in a dry, well
ventilated indoor where the ambient
temperature corresponds to the climate class
indicated on the rating plate of the appliance:

Climate
class

Ambient temperature

SN +10°C to + 32°C

N +16°C to + 32°C

ST +16°C to + 38°C

T +16°C to + 43°C

Some functional problems might
occur for some types of models
when operating outside of that
range. The correct operation can
only be guaranteed within the
specified temperature range. If you
have any doubts regarding where
to install the appliance, please turn
to the vendor, to our customer
service or to the nearest Service
Centre

Location

It must be possible to disconnect
the appliance from the mains
power supply; the plug must
therefore be easily accessible after
installation.

The appliance should be installed well away
from sources of heat such as radiators, boilers,
direct sunlight etc. Ensure that air can circulate

freely around the back of the cabinet. To ensure
best performance, if the appliance is positioned
below an overhanging wall unit, the minimum
distance between the top of the cabinet and the
wall unit must be at least 100 mm . Ideally,
however, the appliance should not be
positioned below overhanging wall units.
Accurate levelling is ensured by one or more
adjustable feet at the base of the cabinet.

A

B

min.
100 mm

20 mm

Caution! In order to
guarantee proper functioning
in ambient temperature
above 38°C, it is advised to
have a 30mm separation
between the sides of the
appliance and surrounding
furniture.

Fridge Freezer User Manual16

Electrical Connection

Caution! Any electrical work
required to install this
appliance should be carried
out by a qualified electrician
or competent person.

Warning! This appliance must
be earthed. The manufacturer
declines any liability should
these safety measures not be
observed.

The wires in the mains lead are
coloured in accordance with the
following code:

A B

C

D

E

A Green and Yellow: Earth

C Brown: Live

E Blue: Neutral

As the colours of the wires in the mains lead of
this appliance may not correspond with the
coloured markings identifying the terminals in
your plug, proceed as follows:

1. Connect the wire coloured green and yellow
to the terminal marked either with the letter

“E“ or by the earth symbol or coloured
green and yellow.

2. Connect the wire coloured blue to the
terminal either marked with the letter “N“ or
coloured black.

3. Connect the wire coloured brown to the
terminal either marked with the “L“ or
coloured red.

4. Check that no cut, or stray strands of wire is
present and the cord clamp (D) is secure over
the outer sheath.

5. Make sure the electricity supply voltage is the
same as that indicated on the appliance rating
plate.

6. Switch on the appliance.

The appliance is supplied with a 13 amp fuse (B).
In the event of having to change the fuse in the
plug supplied, a 13 amp ASTA approved (BS

1362) fuse must be used.

Warning! A cut off plug
inserted into a 13 amp socket
is a serious safety (shock)
hazard. Ensure that it is
disposed of safely.

Levelling

When placing the appliance ensure that it stands
level. This can be achieved by two adjustable
feet at the bottom in front.

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17

Door reversibility

Warning! Before carrying out
any operations, remove the
plug from the power socket.

Caution! To carry out the
following operations, we
suggest that this be made
with another person that will
keep a firm hold on the doors
of the appliance during the
operations.

1. Open the door and empty the shelves.

2. Unscrew the screws of the upper hinge (1).

2

1

3. Remove the door from the middle hinge pivot
(2).

4. Place the cover of the upper hinge into the
holes on the opposite side.

5. Screw off the screws of the middle hinge (3).

6. Remove the plugs on the upper side of both
doors and move them to the other side.

7. Remove the lower door from the lower hinge
pivot (4).

4

3

8. Screw off the pivot of the lower hinge (5) and
screw the lower hinge pivot (6) into the left
drill of the lower hinge.

5

6

9. Screw off the screws of the lower hinge and
remove the hinge (8).

10. Screw off the lower cover plugs and screw
them into the hole on the opposite side (7).

11. Put the lower hinge on the opposite side and
fix it with the screws (8).

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18

7

8

12. Place the lower door on the lower hinge pivot
(9).

13. Screw off the middle cover plugs and screw
them into the hole on the opposite side (10).

14. Put the middle hinge on the opposite side and
fix it with the screws (11).

10

9

180

o

11

15. Place the upper door on the middle hinge pivot
(12).

16. Fix the door with upper hinge and fix it with
screws of it (13).

12

13

17. Attach the door handles and plugs on the
opposite side.

A

A

C

C

B

B

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19

Do a final check to make sure that:

• All screws are tightened.

• The magnetic seal adheres to the
cabinet.

• The door opens and closes
correctly.

If the ambient temperature is cold
(i.e. in Winter), the gasket may not
fit perfectly to the cabinet. In that
case, wait for the natural fitting of
the gasket. In case you do not want
to carry out the above mentioned
operations, contact the nearest
After Sales Service Force. The
After Sales Service specialist will
carry out the reversibility of the
doors at your cost.

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20

Technical information

Technical data

Height mm 2005

Width mm 595

Depth mm 642

Rising time Hours 18

Voltage Volts 230 - 240

Frequency Hz 50

The technical information are situated in the
rating plate, on the external or internal side of
the appliance and in the energy label.

Fridge Freezer User Manual 21

Repairs - after sales service

Your appliance comes with a three year
warranty. If it is not working correctly refer to
"Troubleshooting". If a fault occurs which you
can not resolve through following the advice and
information contained within this instruction
manual, the next step is to contact John Lewis
technical support on:

0844 871 7771

They will give you details for your local service
engineer. Before calling out an engineer, please
ensure you have read the details under the
heading “Troubleshooting”.

When you contact your local service engineer
you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of fault

4. The purchase date as found on your receipt

5. The model and serial number of the appliance.
So that you always have these numbers at
hand, we recommend you to make a note of
them here:

• Mod.......................................

• P.N.C.....................................

• S.N.........................................

IMPORTANT : If you call out an
engineer to a fault listed under the
heading ''Troubleshooting'', or to repair
a fault caused by incorrect use or
installation, a charge will be made even if
the appliance is under guarantee.

Spare parts

Always insist on genuine spare parts.

An authorised service engineer should service
this product, and only genuine spare parts
should be used. Under no circumstances should
you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons

may cause injury or serious malfunctioning.
Please contact John Lewis technical support on
0844 871 7771 for assistance

John Lewis, Oxford Street 020 7629 7711

Peter Jones, Sloane Square 020 7730 3434

John Lewis, Brent Cross 020 8202 6535

John Lewis, Kingston 020 8547 3000

John Lewis, Aberdeen 01224 625000

John Lewis, Bluewater 01322 624123

John Lewis, Cambridge 01223 361292

John Lewis, Cardiff 02920 536000

John Lewis, Cheadle 0161 491 4914

John Lewis, Cribbs Causeway 0117 959 1100

John Lewis at home, Croydon 020 8662 4730

John Lewis, Edinburgh 0131 556 9121

John Lewis, Glasgow 0141 353 6677

John Lewis, Home and Leisure, High Wycombe
01494 462666

John Lewis, Leicester 0116 242577

John Lewis, Liverpool 0151 709 7070

John Lewis, Milton Keynes 01908 679171

John Lewis, Newcastle upon Tyne 0191 232
5000

John Lewis, Norwich 01603 660021

John Lewis, Nottingham 0115 941 8282

John Lewis, Peterborough 01733 344644

John Lewis at home, Poole 01202 756020

John Lewis, Reading 0118 957 5955

John Lewis, Sheffield 0114 276 8511

John Lewis, Solihull 0121 704 1121

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John Lewis, Southampton 023 8021 6400

John Lewis, Stratford (Opening 2011)

John Lewis at home, Swindon 01793 733180

John Lewis, Trafford 0161 491 4040

John Lewis at home, Turnbridge Wells 01892
506830

John Lewis, Watford 01923 244266

John Lewis, Welwyn 01707 323456

John Lewis electrical appliances are also
available in Waitrose Food and Home

Canary Wharf 020 7719 0300

Cheltenham 01242 241425

Rushden 01933 355099

Salisbury 01722 329429

Southend 01702 603403

Fridge Freezer User Manual 23

ENVIRONMENTAL CONCERNS

Recycle the materials with the symbol . Put
the packaging in applicable containers to recycle
it. Help protect the environment and human
health and to recycle waste of electrical and
electronic appliances. Do not dispose appliances

marked with the symbol with the household
waste. Return the product to your local
recycling facility or contact your municipal office.

Fridge Freezer User Manual24

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280153152-A-202014 ( Subject to change without notice. )