Page 1
Chest Freezer
JLCH102
User manual
Page 2
Contents
Safety instructions 3
Children and vulnerable people safety 3
General safety 3
Daily Use 4
Care and cleaning 4
Installation 4
Service 5
Product description 6
Operation 7
Switching on 7
Switching off 7
Temperature regulation 7
First use 8
Cleaning the interior 8
Daily use 9
Freezing fresh food 9
Storage of frozen food 9
Storage baskets 9
Helpful hints and tips 10
Hints for freezing 10
Hints for storage of frozen food 10
Care and cleaning 11
Periodic cleaning 11
Defrosting the freezer 11
Periods of non-operation 11
What to do if… 13
Customer Service 14
Installation 15
Positioning 15
Electrical Connection 15
Ventilation requirements 16
Technical data 17
Repairs - after sales service 18
Environmental concerns 19
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Safety instructions
In the interest of your safety and to ensure the
correct use, before installing and first using the
appliance, read this user manual carefully,
including its hints and warnings. To avoid
unnecessary mistakes and accidents, it is
important to ensure that all people using the
appliance are thoroughly familiar with its
operation and safety features. Save these
instructions and make sure that they remain
with the appliance if it is moved or sold, so that
everyone using it through its life will be properly
informed on appliance use and safety.
For the safety of life and property keep the
precautions of these user's instructions as the
manufacturer is not responsible for damages
caused by omission.
Children and vulnerable people
safety
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that
they do not play with the appliance.
• Keep all packaging well away from children.
There is risk of suffocation.
• If you are discarding the appliance pull the
plug out of the socket, cut the connection
cable (as close to the appliance as you can)
and remove the door to prevent playing
children to suffer electric shock or to close
themselves into it.
• If this appliance featuring magnetic door seals
is to replace an older appliance having a
spring lock (latch) on the door or lid, be sure
to make that spring lock unusable before you
discard the old appliance. This will prevent it
from becoming a death trap for a child.
General safety
Warning!
Keep ventilation openings, in the appliance
enclosure or in the built-in structure, clear of
obstruction.
• The appliance is intended for keeping
foodstuff and/or beverages in a normal
household and similar applications such as:
– staff kitchen areas in shops, offices and
other working environments;
– farm houses and by clients in hotels, motels
and other residential type environments;
– bed and breakfast type environments;
– catering and similar non-retail applications.
• Do not use a mechanical device or any
artificial means to speed up the thawing
process.
• Do not use other electrical appliances (such
as ice cream makers) inside of refrigerating
appliances, unless they are approved for this
purpose by the manufacturer.
• Do not damage the refrigerant circuit.
• The refrigerant isobutane (R600a) is
contained within the refrigerant circuit of the
appliance, a natural gas with a high level of
environmental compatibility, which is
nevertheless flammable.
During transportation and installation of the
appliance, be certain that none of the
components of the refrigerant circuit become
damaged.
If the refrigerant circuit should become
damaged:
Chest Freezer user manual 3
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– avoid open flames and sources of ignition
– thoroughly ventilate the room in which the
appliance is situated
• It is dangerous to alter the specifications or
modify this product in any way. Any damage
to the cord may cause a short-circuit, fire
and/or electric shock.
Warning! Any electrical
component (power cord, plug,
compressor) must be replaced
by a certified service agent or
qualified service personnel to
avoid hazard.
1. Power cord must not be lengthened.
2. Make sure that the power plug is not
squashed or damaged by the back of the
appliance. A squashed or damaged
power plug may overheat and cause a
fire.
3. Make sure that you can come to the
mains plug of the appliance.
4. Do not pull the mains cable.
5. If the power plug socket is loose, do not
insert the power plug. There is a risk of
electric shock or fire.
6. You must not operate the appliance
without the lamp cover (if foreseen) of
interior lighting.
• This appliance is heavy. Care should be taken
when moving it.
• Do not remove nor touch items from the
freezer compartment if your hands are
damp/wet, as this could cause skin abrasions
or frost/freezer burns.
• Avoid prolonged exposure of the appliance to
direct sunlight.
• Bulb lamps (if foreseen) used in this appliance
are special purpose lamps selected for
household appliances use only. They are not
suitable for household room illumination.
Daily Use
• Do not put hot pot on the plastic parts in the
appliance.
• Do not store flammable gas and liquid in the
appliance, because they may explode.
• Do not place food products directly against
the air outlet on the rear wall. (If the
appliance is Frost Free)
• Frozen food must not be re-frozen once it
has been thawed out.
• Store pre-packed frozen food in accordance
with the frozen food manufacturer's
instructions.
• Appliance's manufacturers storage
recommendations should be strictly adhered
to. Refer to relevant instructions.
• Do not place carbonated or fizzy drinks in the
freezer compartment as it creates pressure
on the container, which may cause it to
explode, resulting in damage to the appliance.
• Ice lollies can cause frost burns if consumed
straight from the appliance.
Care and cleaning
• Before maintenance, switch off the appliance
and disconnect the mains plug from the mains
socket.
• Do not clean the appliance with metal
objects.
• Do not use sharp objects to remove frost
from the appliance. Use a plastic scraper.
Installation
Important! For electrical connection
carefully follow the instructions given in
specific paragraph.
• Unpack the appliance and check if there are
damages on it. Do not connect the appliance
if it is damaged. Report possible damages
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immediately to the place you bought it. In that
case retain packing.
• It is advisable to wait at least four hours
before connecting the appliance to allow the
oil to flow back in the compressor.
• Adequate air circulation should be around the
appliance, lacking this leads to overheating.
To achieve sufficient ventilation follow the
instructions relevant to installation.
• The appliance must not be located close to
radiators or cookers.
• Make sure that the mains plug is accessible
after the installation of the appliance.
Service
• Any electrical work required to do the
servicing of the appliance should be carried
out by a qualified electrician or competent
person.
• This product must be serviced by an
authorized Service Centre, and only genuine
spare parts must be used.
Environment Protection
This appliance does not contain gasses
which could damage the ozone layer,
in either its refrigerant circuit or
insulation materials. The appliance shall
not be discarded together with the
urban refuse and rubbish. The
insulation foam contains flammable
gases: the appliance shall be disposed
according to the applicable regulations
to obtain from your local authorities.
Avoid damaging the cooling unit,
especially at the rear near the heat
exchanger. The materials used on this
appliance marked by the symbol
are recyclable.
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Product description
1
2
3
4
5
1
4
Foot
2
5
Top edge
3
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Door handle
Storage baskets
Hinge
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Operation
Switching on
Insert the plug into the wall socket.
Turn the Temperature regulator clockwise.
Switching off
To turn off the appliance, turn the Temperature
regulator to the OFF position.
Temperature regulation
The temperature is automatically regulated.
To operate the appliance, proceed as follows:
•
turn the Temperature regulator towards Cold
to obtain the minimum coldness.
•
turn the Temperature regulator towards Colder
to obtain the maximum coldness.
A medium setting is generally the most
suitable.
However, the exact setting should be chosen
keeping in mind that the temperature inside the
appliance depends on:
• room temperature
• how often the lid is opened
• the quantity of food stored
• the location of the appliance.
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First use
Cleaning the interior
Before using the appliance for the first time,
wash the interior and all internal accessories
with lukewarm water and some neutral soap so
as to remove the typical smell of a brand-new
product, then dry thoroughly.
Important! Do not use detergents or
abrasive powders, as these will damage
the finish.
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Daily use
Freezing fresh food
The freezer compartment is suitable for freezing
fresh food and storing frozen and deep-frozen
food for a long time.
The maximum amount of food that can be
frozen in 24 hours is specified on the rating
plate
1)
The freezing process lasts 24 hours: during this
period do not add other food to be frozen.
Storage of frozen food
When first starting-up or after a period out of
use, before putting the products in the
compartment let the appliance run at least 2
hours on the higher settings.
Important! In the event of accidental
defrosting, for example due to a power
failure, if the power has been off for
longer than the value shown in the
technical characteristics chart under
"rising time", the defrosted food must be
consumed quickly or cooked
immediately and then re-frozen (after
cooling).
Storage baskets
1)
Refer to "Technical data"
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The following picture shows how many
baskets can be placed inside the freezer.
The baskets will slide into each other.
You can purchase additional baskets from
your local Service Centre.
520mm
233mm
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Helpful hints and tips
Hints for freezing
To help you make the most of the freezing
process, here are some important hints:
• the maximum quantity of food which can be
frozen in 24 hrs. is shown on the rating plate;
• the freezing process takes 24 hours. No
further food to be frozen should be added
during this period;
• only freeze top quality, fresh and thoroughly
cleaned, foodstuffs;
• prepare food in small portions to enable it to
be rapidly and completely frozen and to make
it possible subsequently to thaw only the
quantity required;
• wrap up the food in aluminium foil or
polythene and make sure that the packages
are airtight;
• do not allow fresh, unfrozen food to touch
food which is already frozen, thus avoiding a
rise in temperature of the latter;
• lean foods store better and longer than fatty
ones; salt reduces the storage life of food;
• water ices, if consumed immediately after
removal from the freezer compartment, can
possibly cause the skin to be freeze burnt;
• it is advisable to show the freezing in date on
each individual pack to enable you to keep
tab of the storage time.
Hints for storage of frozen food
To obtain the best performance from this
appliance, you should:
• make sure that the commercially frozen
foodstuffs were adequately stored by the
retailer;
• be sure that frozen foodstuffs are transferred
from the foodstore to the freezer in the
shortest possible time;
• not open the lid frequently or leave it open
longer than absolutely necessary.
• Once defrosted, food deteriorates rapidly
and cannot be refrozen.
• Do not exceed the storage period indicated
by the food manufacturer.
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Care and cleaning
Caution! Unplug the appliance
before carrying out any
maintenance operation.
This appliance contains hydrocarbons
in its cooling unit; maintenance and
recharging must therefore only be
carried out by authorized technicians.
Periodic cleaning
1. Switch off the appliance.
2. Disconnect the mains plug from the mains
socket.
3. Regularly clean the appliance and the
accessories with warm water and neutral
soap. Clean the lid seal carefully.
4. Fully dry the appliance.
5. Connect the mains plug to the mains
socket.
6. Switch on the appliance.
Caution! Do not use detergents,
abrasive products, highly
perfumed cleaning products or
wax polishes to clean the inner
side of the appliance.
Prevent damage to the cooling
system.
Important! There is no need to clean the
compressor area.
Defrosting the freezer
Defrost the freezer when the frost layer reaches
a thickness of about 10-15 mm.
The best time to defrost the freezer when it
contains no or only a little food.
To remove the frost, do these steps:
1. Switch off the appliance.
2. Remove any stored food, wrap it in several
layers of newspaper and put it in a cool
place.
4. When defrosting is completed, dry the
interior thoroughly. Close the lid.
5. Switch on the appliance.
6. Set the temperature regulator to obtain the
maximum coldness and run the appliance
for two or three hours using this setting.
7. Reload the previously removed food into
the compartment.
Important! Never use sharp metal tools
to scrape off frost as you could damage
the appliance. Do not use a mechanical
device or any artificial means to speed up
the thawing process other than those
recommended by the manufacturer. A
temperature rise of the frozen food
packs, during defrosting, may shorten
their safe storage life.
Many proprietary kitchen surface cleaners
contain chemicals that can attack/damage the
plastics used in this appliance. For this reason it
is recommended that the outer casing of this
appliance is only cleaned with warm water with
a little washing-up liquid added.
Periods of non-operation
When the appliance is not in use for long
periods, take the following precautions:
1. Switch off the appliance.
2. Disconnect the mains plug from the mains
socket.
3. Remove all food.
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3. Leave the lid open, remove both plugs inside
and outside from the defrost water drain and
collect all defrost water on a tray. Use a scraper
to remove ice quickly.
Page 12
4. Defrost and clean the appliance and all
accessories.
5. Leave the lid open to prevent unpleasant
smells.
Important! If the cabinet will be kept on,
ask somebody to check it once in a while
to prevent the food inside from spoiling
in case of a power failure.
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What to do if…
Caution! Before troubleshooting,
disconnect the power supply.
Only a qualified electrician or
competent person must do the
troubleshooting that is not in this
manual.
Important! There are some sounds
during normal use (compressor,
refrigerant circulation).
Problem Possible cause Solution
The appliance is noisy
The appliance is not supported
properly
Check if the appliance stands stable
(all the four feet should be on the
floor)
The compressor operates
continually
The temperature is not set
correctly.
Set a warmer temperature
The lid has been opened too
frequently
Do not leave the lid open longer than
necessary
The lid is not closed properly Check if the lid closes well and the
gaskets are undamaged and clean
Large quantities of food to be frozen
were put in at the same time
Wait some hours and then check the
temperature again
Food placed in the appliance was
too warm
Allow food to cool to room
temperature before storing
The temperature of the room that
contains the appliance is too high for
efficient operation
Try to reduce the temperature in the
room where the appliance stands
There is too much frost
and ice
Products are not wrapped properly Wrap the products better
The lid is not shut properly or do
not close tightly
Check if the lid closes well and the
gaskets are undamaged and clean
The temperature is not set
correctly.
Set a warmer temperature
The lid doesn't close
completely
There is excessive frost Eliminate excess frost
The lid gaskets are dirty or sticky Clean the lid gaskets
Food packages are blocking the lid Arrange the packages in the right way,
see the sticker in the appliance
The lid is difficult to open
The lid gaskets are dirty or sticky Clean the lid gaskets
It is too warm in the
freezer
The temperature is not set
correctly.
Set a lower temperature
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Problem Possible cause Solution
The lid does not close tightly or it is
not shut properly
Check if the lid closes well and the
gasket is undamaged and clean
Before freezing the appliance was
not precooled sufficiently
Pre-cool the appliance for enough
time
Large quantities of food to be frozen
were put in at the same time
Wait some hours and then check the
temperature again. Next time insert
smaller quantities of food to be frozen
at any one time.
Food placed in the appliance was
too warm
Allow food to cool to room
temperature before storing.
Products to be frozen are placed
too closely to each other
Place the products in a way so that
cold air could circulate among them
The lid has been opened often Try to not open the lid often
The lid has been opened for a long
time.
Do not leave the lid open longer than
necessary
It is too cold inside the
freezer
The temperature is not set
correctly.
Set a warmer temperature
The appliance does not
work at all. Neither
cooling nor lighting works
Plug is not connected to the mains
socket properly
Connect the mains plug properly
Power does not reach the applianceTry connecting another electrical
device to the power outlet
The appliance is not switched on Switch on the appliance
The thermostatic control is not on Check setting of thermostatic control
There is no voltage in the mains
socket (try to connect another
appliance into it)
Call an electrician
Customer Service
If your appliance is still not working properly
after making the above checks, contact the
nearest service centre.
To obtain fast service, it is essential that when
you apply for it you specify the model and serial
number of your appliance which can be found
either on the guarantee certificate or on the
rating plate located on the external right side of
the appliance.
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Installation
Positioning
Warning! If you are discarding an
old appliance that has a lock or
catch on the lid, you must ensure
that it is made unusable to
prevent young children being
trapped inside.
Important! The appliance shall have the
plug accessible after installation.
This appliance can be installed in a dry, well
ventilated indoor (garage or cellar), but for
optimum performance install this appliance at a
location where the ambient temperature
corresponds to the climate class indicated on
the rating plate of the appliance:
Climate
class
Ambient temperature
SN +10°C to + 32°C
N +16°C to + 32°C
ST +16°C to + 38°C
T +16°C to + 43°C
Electrical Connection
Caution! Any electrical work
required to install this appliance
should be carried out by a
qualified electrician or
competent person.
Warning! This appliance must be
earthed.
The manufacturer declines any
liability should these safety
measures not be observed.
Important! The wires in the mains lead
are coloured in accordance with the
following code:
1 2
3
4
5
1
Green and Yellow: Earth
3
Brown: Live
5
Blue: Neutral
As the colours of the wires in the mains lead of
this appliance may not correspond with the
coloured markings identifying the terminals in
your plug, proceed as follows:
1. Connect the wire coloured green and
yellow to the terminal marked either with
the letter “E“ or by the earth symbol
or
coloured green and yellow.
2. Connect the wire coloured blue to the
terminal either marked with the letter
“N“ or coloured black.
3. Connect the wire coloured brown to the
terminal either marked with the “L“ or
coloured red.
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4. Check that no cut, or stray strands of wire
is present and the cord clamp
4
is secure
over the outer sheath.
5. Make sure the electricity supply voltage is
the same as that indicated on the appliance
rating plate.
6. Switch on the appliance.
The appliance is supplied with a 13 amp plug
fitted
2
. In the event of having to change the
fuse in the plug supplied, a 13 amp ASTA
approved (BS 1362) fuse must be used.
Warning! A cut off plug inserted
into a 13 amp socket is a serious
safety (shock) hazard. Ensure
that it is disposed of safely.
Ventilation requirements
1. Put the freezer in horizontal position on a
firm surface. The cabinet must be on all four
feet.
2. Make sure that the clearance between the
appliance and rear wall is 5 cm.
3. Make sure that the clearance between the
appliance and the sides is 5 cm.
The airflow behind the appliance must be
sufficient.
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Technical data
Dimensions
Height × Width × Depth (mm): Further technical information are situated in
the rating plate on the external right side of
the appliance.
837 × 562 × 526
Rising Time
30 hours
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Repairs - after sales service
Your appliance comes with a three year
warranty. If it is not working correctly refer to
"Something not working". If a fault occurs which
you can not resolve through following the advice
and information contained within this instruction
manual, the next step is to contact John Lewis
technical support on:
0844 871 7771
They will give you details for your local service
engineer. Before calling out an engineer, please
ensure you have read the details under the
heading “Something not working”.
When you contact your local service engineer
you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date as found on your receipt
5. The model and serial number of the
appliance. So that you always have these
numbers at hand, we recommend you to
make a note of them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
IMPORTANT : If you call out an
engineer to a fault listed under the
heading ''Something not working'', or to
repair a fault caused by incorrect use or
installation, a charge will be made even if
the appliance is under guarantee.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service
this product, and only genuine spare parts
should be used. Under no circumstances should
you attempt to repair the appliance yourself.
Repairs carried out by inexperienced persons
may cause injury or serious malfunctioning.
Please contact John Lewis technical support on
0844 871 7771 for assistance
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Environmental concerns
The symbol on the product or on its
packaging indicates that this product may not be
treated as household waste. Instead it should be
taken to the appropriate collection point for the
recycling of electrical and electronic equipment.
By ensuring this product is disposed of correctly,
you will help prevent potential negative
consequences for the environment and human
health, which could otherwise be caused by
inappropriate waste handling of this product.
For more detailed information about recycling of
this product, please contact your local council,
your household waste disposal service or the
shop where you purchased the product.
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John Lewis, Oxford Street 020 7629 7711
Peter Jones, Sloane Square 020 7730 3434
John Lewis, Brent Cross 020 8202 6535
John Lewis, Kingston 020 8547 3000
John Lewis, Aberdeen 01224 625000
John Lewis, Bluewater 01322 624123
John Lewis, Cambridge 01223 361292
John Lewis, Cardiff 02920 536000
John Lewis, Cheadle 0161 491 4914
John Lewis, Cribbs Causeway 0117 959 1100
John Lewis at home, Croydon 020 8662 4730
John Lewis, Edinburgh 0131 556 9121
John Lewis, Glasgow 0141 353 6677
John Lewis, Home and Leisure,
High Wycombe 01494 462666
John Lewis, Leicester 0116 242577
John Lewis, Liverpool 0151 709 7070
John Lewis, Milton Keynes 01908 679171
John Lewis, Newcastle upon Tyne 0191 232
5000
John Lewis, Norwich 01603 660021
John Lewis, Nottingham 0115 941 8282
John Lewis, Peterborough 01733 344644
John Lewis at home, Poole 01202 756020
John Lewis, Reading 0118 957 5955
John Lewis, Sheffield 0114 276 8511
John Lewis, Solihull 0121 704 1121
John Lewis, Southampton 023 8021 6400
John Lewis, Stratford (Opening 2011)
John Lewis at home, Swindon 01793 733180
John Lewis, Trafford 0161 491 4040
John Lewis at home, Turnbridge Wells
01892 506830
John Lewis, Watford 01923 244266
John Lewis, Welwyn 01707 323456
John Lewis electrical
appliances are also available
in Waitrose Food and Home
Canary Wharf 020 7719 0300
Cheltenham 01242 241425
Rushden 01933 355099
Salisbury 01722 329429
Southend 01702 603403
© All rights reserved.
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804180773-B-312013
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