You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electric shock, or injury when using your wine cellar, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old wine cellar.
■
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from wine cellar.
■
Use two or more people to move and install wine cellar.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
WARNING
Suffocation Hazard
Remove door from your old wine cellar.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
Proper Disposal of
Your Old Wine Cellar
Before You Throw Away Your Old Wine Cellar:
■ Take off the door.
■ Leave the racks in place so that children may not easily climb
inside.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned wine cellars are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old wine cellar, please follow these instructions to help
prevent accidents.
333
INSTALLATION REQUIREMENTS
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from wine cellar.
Failure to do so can result in death, explosion, or fire.
A
343/8" (873 mm) min.
35" (889 mm) max.
B
143/4"
(375 mm)
1
/2"
(13 mm)
24
" (609.6 mm) min.
24
"
(609.6 mm)
min.
Tools and Parts
Gather the required tools and parts before starting installation.
■ Height dimensions are shown with the leveling legs extended
to the minimum height.
NOTE: When leveling legs are fully extended, add
⁵⁄₈" (15.9 mm) to the height dimensions. See “Product
Dimensions.”
■ If the floor of the opening is not level with the kitchen floor,
shim the opening to make it level with the kitchen floor.
NOTES:
■ For the wine cellar to be flush with the front of the base
cabinets, remove any baseboards or moldings from the rear
of the opening. See “Product Dimensions” and later in this
section, “Opening Dimensions.”
■ It is recommended that you do not install the wine cellar near
an oven, radiator, or other heat source.
■ Do not install in a location where the temperature will fall
below 55°F (13°C). For best performance, do not install the
wine cellar behind a cabinet door or block the base grille.
1
/4" (6.35 mm)
1
2
/2" (63.5 mm)
Critical Dimensions:
A. 14
³⁄₄
" (375 mm) utility opening
B. 24" (609.6 mm) minimum opening width
Product Dimensions
■ Height dimensions are shown with the leveling legs NOT
extended.
■ The power cord is 60" (1.52 m) long.
Front View
444
Side View (door open 90°)
473/4
"
(1214 mm)
26
1
/8
"
(664 mm)
237/8
"
(606 mm)
23
7
/8
" *
(606 mm)
21
5
/8
"
(550 mm)
Reverse Side
1715/16"
(456 mm)
2
15
/16"
(74 mm)
30
3
/16"
(766 mm)
3
5
/16" (85 mm)
3
5
/16" (85 mm)
23
7
/16"
(596 mm)
23
3
/4" (603 mm)
/16"
1
1
/16"
(26.6 mm)
1
7
/8"
(47.5 mm)
23/4"
(70 mm)
1
/2"
(13.5 mm)
2
3
/16"
(56 mm)
1
1
/2"
(38 mm)
4
7
/8"
(124.5 mm)
2
1
/4"
(57.5 mm)
2
11
/16"
(68 mm)
1
1
/4" (32.5 mm)
4" (102 mm)
1
/8"
(3 mm)
7
/16"
(11 mm)
1
3
/8"
(34.2 mm)
3
/8"
(9.5 mm)
A
E
F
B
D
C
Top View
Overlay Panel - Rear View
Create the custom overlay panel using the dimensions shown.
IMPORTANT: The following graphic shows a custom panel for a
door with the hinges installed on the right-hand side. If your wine
cellar has the hinges installed on the left-hand side, rotate the
custom panel 180° so the hinge markings will be on the left.
*Dimension includes ³⁄₄" (19 mm) thick custom door panel.
Custom Overlay Panel
If you plan to install a custom overlay panel, you will need to
create the panel yourself or consult a qualified cabinetmaker or
carpenter. See dimension drawings for panel specifications.
IMPORTANT:
■ The thickness of the overlay panel must be ³⁄₄" (19 mm).
■ Overlay panel must not weigh more than 10 lbs (4.54 kg).
■ Overlay panels weighing more than recommended may
cause damage to your appliance.
A. Drill holes using
before routing (4 holes total).
B. Drill holes using a
before routing (4 holes total).
C. Drill holes using a
before routing (8 holes total).
D. Rout shaded areas to a
E. Rout shaded areas to a
¹⁵⁄₃₂
" (12 mm) drill bit to a depth of
⁵⁄₁₆
" (8 mm) drill bit to a depth of
¹⁄₈
" (2.8 mm) drill bit to a depth of
3
⁄₁₆
9
⁄₁₆
F. Rout these small areas to a
" (4.3 mm) depth.
" (15 mm) depth.
7
⁄₁₆
" (11 mm) depth.
¹⁄₂
" (13 mm)
¹⁄₂
" (13 mm)
¹⁄₂
" (13 mm)
555
Custom Handle (optional)
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Excessive Weight Hazard
Use two or more people to move and install wine cellar.
Failure to do so can result in back or other injury.
Custom handles are typically attached to the custom overlay
door panel only. There are two custom handle locations provided
on the wine cellar where the handle may be attached through the
custom overlay door panel and to the inside of the wine cellar
door for enhanced stability. The two locations provided
accommodate popular kitchen cabinet pull/handle sizes of
8" (203 mm) and 6¹⁄₄" (160 mm).
1. Follow the instructions to make the custom overlay panel.
2. See the following dimension drawings for custom handle
specifications.
3. Drill custom handle holes to match the size of your custom
handle—8" (203 mm) or 6¹⁄₄" (160 mm).
4. Install custom handle before installing overlay panel on wine
cellar door.
Electrical Requirements
Before you move your wine cellar into its final location, it is
important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115 volt, 60 Hz., AC only, 15– or 20–amp fused, grounded
electrical supply is required. It is recommended that a
separate circuit serving only your wine cellar be provided. Use
an outlet that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, unplug wine cellar or disconnect power.
A. 8" (203 mm) handle holes
B. 6" (160 mm) handle holes
C. Drill holes using a
(4.5 mm) drill bit (2 holes)
NOTE: Custom handles that are placed in a different location
(see preceding drawing) or are not the recommended size
(8" [203 mm] or 6¹⁄₄" [160 mm]) need to be installed on the door
panel with countersunk holes and installed before the custom
overlay door panel has been installed on the wine cellar door.
³⁄₁₆
"
666
INSTALLATION
INSTRUCTIONS
Unpack the Wine Cellar
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the wine cellar. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your wine cellar. For
more information, see “Wine Cellar Safety.”
■ Dispose of/recycle all packaging materials.
Clean Before Using
When Moving Your Wine Cellar:
Your wine cellar is heavy. When moving the wine cellar for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the wine cellar straight out when moving it. Do not wiggle
or “walk” the wine cellar when trying to move it, as floor
damage could occur.
90°
A
A
B
After you remove all of the packaging materials, clean the inside
of your wine cellar before using it. See the cleaning instructions in
“Wine Cellar Care.”
Install Custom Overlay Panel
IMPORTANT:
■ Create custom overlay panel according to the specifications
in the “Custom Overlay Panel” section.
■ Jenn-Air is not responsible for the removal or addition of
molding or decorative panels that would not allow access
to the appliance for service.
Install Custom Panel
2. Remove the gasket from the corners of the door, pulling
gently until the two screws in each corner of the door can
be seen.
NOTE: The gasket does not have to be removed from the
door, only the corners.
A. Screws
B. Gasket
1. Open the door completely to 90°.
3. Remove the four pairs of screws from the door.
4. Using two people, hold the custom overlay panel so that the
holes in the back of the panel align with the holes on the door.
NOTE: Custom handles that are placed in a different location
(see the “Custom Handle (optional)” section) or are not the
recommended size (8" [203 mm] or 6¹⁄₄" [160 mm]) need to be
installed on the door panel with countersunk holes and installed
before the custom overlay door panel has been installed on the
wine cellar door.
777
5. Then, fasten the custom panel to the door using two wood
A
A
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Excessive Weight Hazard
Use two or more people to move and install wine cellar.
Failure to do so can result in back or other injury.
screws (provided in installation kit) at each corner.
NOTE: Do not use the same screws that were previously
removed.
A. M4 x 14 wood screws
6. Press the gasket firmly back into it’s original position.
Door Closing
Door Closing
Your wine cellar has four leveling legs. If your wine cellar seems
unsteady or you want the door to close more easily, adjust the
wine cellar’s tilt using the instructions below.
7. For 8" (203 mm) or 6¹⁄₄" (160 mm) custom handles, install the
custom handle from the inside/back of the wine cellar door
using screws provided with the handle.
1. Plug into a grounded 3 prong outlet.
2. Move the wine cellar into its final location.
3. Turn the leveling legs to the right to lower the wine cellar, or
turn the leveling legs to the left to raise it. It may take several
turns of the leveling legs to adjust the tilt of the wine cellar.
NOTE: Having someone push against the top of the wine
cellar takes some weight off the leveling legs. This makes it
easier to adjust the leveling legs.
4. Open the door and check that it closes as easily as you like.
If not, tilt the wine cellar slightly more to the rear by turning
both front leveling screws to the right. It may take several
more turns, and you should turn both leveling legs the same
amount.
888
WINE CELLAR USE
A
.
Normal Sounds
Your new wine cellar may make sounds that your old one didn’t
make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard
surfaces, such as the flooring and surrounding structures, can
make the sounds seem louder. The following describes the kinds
of sounds and what may be making them.
■ Your wine cellar is designed to run more efficiently to keep
your wine at the desired temperatures and to minimize energy
usage. The high efficiency compressor and fans may cause
your wine cellar to run longer than your old one. You may also
hear a pulsating or high-pitched sound from the compressor
or fans adjusting to optimize performance.
■ Rattling noises may come from the flow of refrigerant or items
stored inside the wine cellar.
■ As each cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your wine cellar.
■ You may hear water running into the drain pan when the wine
cellar is defrosting.
■ You may hear clicking sounds when the wine cellar starts or
stops running.
Using the Controls
The control panel for the wine cellar is located on the middle
separator (mullion) of the wine cellar. The control of the wine
cellar has no mechanical parts or buttons. When disconnected,
the control panel displays nothing and may be difficult to locate.
■ The left temperature and preset touch pads control the
temperature of the upper compartment.
■ The right temperature and preset touch pads control the
temperature of the lower compartment.
Viewing Celsius Temperatures
■ Press the F/C touch pad to toggle between displaying the
temperature in degrees Fahrenheit and degrees Celsius. The
corresponding indicator will illuminate.
A. F/C touch pad
Adjusting the Control
When the wine cellar is turned On for the first time, the
temperature defaults to the recommended setting. There are
two adjustable temperature controls, one for each compartment.
Turning Control On/Off
■ The first time that the wine cellar is plugged in, the control will
be in Cool Off mode. Cool On and Cool Off will be the only
options that display.
■ Press COOL ON for 3 seconds to turn on the wine cellar. All
menus and recommended temperature settings will be
displayed.
■ To adjust set point temperatures, press “+” (plus) or “-”
(minus) until the desired temperature setting is reached.
NOTE: The set point for the wine cellar is 50°F (10°C) for both
the upper and lower compartments. The set point range for the
upper compartment is 42°F to 54°F (5°C to 12°C) and 42°F to
64°F (5°C to 17°C) for the lower compartment
The control is set correctly when the wine is as cold as you like it.
NOTE: Wait at least 24 hours between adjustments for the
product to acclimate. Recheck the temperatures before making
further adjustments.
Using Presets
For your convenience, your wine cellar also has controls that are
preset to recommended storage temperature for specific wines.
Pressing any preset option will set the temperature to the
recommended temperature for the specified wine:
■ Assorted: 54°F (12°C)
■ Champagne: 46° (7°C)
■ Red Wine: 64°F (17°C)
■ Sweet Wine: 42°F (5°C)
■ White Wine: 50°F (10°C)
999
Auto Light
A
The wine cellar has a sensor that will turn on the interior display
light automatically when someone walks by. When motion is no
longer detected, the interior display light will turn off after
2 minutes.
■ Press the Auto Light option to activate this feature.
■ When the Auto Light is not activated, the interior display light
will only turn on when the door is opened.
NOTES:
■ Leaving the light on for an extended period of time will slightly
increase the temperature of the wine cellar.
■ The light is an LED, which does not need to be replaced.
However, if the LED does not illuminate when the door is
opened, call Service to check the problem and replace, if
necessary. See “Assistance or Service” for contact
information.
Sabbath Mode
Sabbath Mode is designed for the traveler or for those whose
religious observances require turning off the lights. By selecting
this feature, the temperature set points remain unchanged, but
the control panel lights, interior lights, and control audio turn off.
For most efficient wine cellar operation, it is recommended to exit
the Sabbath Mode when it is no longer required.
If the over temperature condition is still present when an Over
Temp reset is performed, the indicator light will continue to
reactivate every 4 hours until the wine cellar temperature is
below 70°F (21°C).
NOTE: These features will not appear on your control unless your
wine cellar is above 70°F (21°C) and the alarm requires a reset.
Lock Mode
The Lock Mode deactivates all other options and avoids any
changes being made to your desired temperature settings.
■ To activate Lock Mode, press and hold LOCK for 3 seconds.
After the countdown, all other displays will turn off and
become unavailable except Cool On, Cool Off and Lock.
Showroom Mode
This mode is used only when the wine cellar is on display in a
retail store. If you unintentionally turn on Showroom Mode, Cool
Off will light up on the display, and the controls will appear to
work. Exit Showroom Mode by pressing and holding COOL ON
and SABBATH at the same time for 3 seconds.
Wine Racks
Remove and Replace the Racks
NOTE: When storing large bottles or magnums, remove the rack
directly above.
1. Pull the rack forward until it stops.
2. Lift up on the left-hand lever while pressing down on the
right-hand lever to release the rack. Pull the rack forward
and lift it up and out of the rack supports.
■ Press and hold SABBATH for 3 seconds to turn on the
feature. After the 3-second countdown, the feature will
activate and all other displays will turn Off.
■ Press and hold SABBATH for 3 seconds to turn off the feature
and turn on the display.
Door Open
If the door is open longer than 5 minutes, an alarm will sound
every 2 minutes until the door is closed or any control is pressed.
Over Temp Alarm
The Over Temperature feature is designed to let you know when
the wine cellar temperature rises above 70°F (21°C) for 4 hours
or longer. The audio alarm will shut off automatically when the
temperature returns to normal. To let you know an Over
Temperature condition occurred, the indicator light will
continue to flash until the Reset Alarm touch pad is pressed.
101010
A. Lever
3. Replace the rack by inserting the rack into the supports and
BAA
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
sliding it toward the rear of the wine cellar.
Stocking the Wine Cellar
NOTE: For optimum wine storage, place white wines at the top of
the wine cellar, light red wines in the center and red wines at the
bottom.
To Stock the Wine Cellar
1. Start stocking the wine cellar with the bottom display rack.
2. Starting on the left-hand side, place the first bottle on the
bottom of the rack with the neck of the bottle facing the front
of the wine cellar.
3. Place the next bottle on its side with the neck of the bottle
facing the back of the wine cellar. Alternate the direction of
the bottles, in this manner, until the display rack is full.
WINE CELLAR CARE
Base Grille
You must remove the base grille to access the condenser coils
for cleaning.
To Remove the Base Grille:
1. Open the wine cellar door.
2. Using a Phillips screwdriver, remove the two screws. Push
both tabs in toward the center to release the base grille from
the wine cellar.
A. Tabs
B. Screws
4. Slide the bottom rack into place and pull the next rack
forward.
5. Continue stocking each remaining rack as described in the
above steps.
3. Remove the base grille.
To Replace the Base Grille:
1. Open the wine cellar door.
2. Position the base grille so that both tabs align and the base
grille snaps into place. Replace the two screws. Tighten the
screws.
Cleaning
Clean the wine cellar about once a month to avoid buildup of
odors. Wipe up spills immediately.
To Clean Your Wine Cellar:
1. Unplug wine cellar or disconnect power.
2. Remove all racks from inside the wine cellar.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth
and a mild detergent in warm water.
■ To avoid damaging wooden tines and trim pieces, wipe
them off with a clean sponge or soft cloth and warm
water. Do not use detergent or immerse the entire rack
into water when cleaning.
111111
■ Do not use abrasive or harsh cleaners such as window
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.
■ To help remove odors, you can wash interior walls with
a mixture of warm water and baking soda (2 tbs to 1 qt
[26 g to 0.95 L] of water).
4. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners, or cleaners containing
chlorine. These can scratch or damage materials. Dry
thoroughly with a soft cloth.
NOTE: To keep your stainless steel wine cellar looking like
new and to remove minor scuffs or marks, it is suggested that
you use the manufacturer’s approved Stainless Steel Cleaner
and Polish.
IMPORTANT: This cleaner is for stainless steel parts only!
Do not allow the Stainless Steel Cleaner and Polish to come
into contact with any plastic parts such as the trim pieces,
dispenser covers or door gaskets. If unintentional contact
does occur, clean plastic part with a sponge and mild
detergent in warm water. Dry thoroughly with a soft cloth.
5. Replace the racks.
6. Clean the condenser coils regularly. They are located behind
the base grille. Coils may need to be cleaned as often as
every other month. This may help save energy.
■ Remove the base grille. See “Base Grille.”
■ Use a vacuum cleaner with an extended attachment to
clean the condenser coils when they are dusty or dirty.
■ Replace the base grille.
7. Plug in wine cellar or reconnect power.
Vacation and Moving Care
Vacations
If you choose to turn the wine cellar off before you leave, follow
these steps.
1. Remove all wine bottles from the wine cellar.
2. Unplug the wine cellar.
3. Clean the wine cellar. See “Cleaning.”
4. Tape a rubber or wood block to the top of the door to prop it
open far enough for air to get in. This stops odor and mold
from building up.
Moving
When you are moving your wine cellar to a new home, follow
these steps to prepare it for the move.
1. Remove all wine bottles from the wine cellar.
2. Unplug the wine cellar.
3. Clean, wipe, and dry it thoroughly.
4. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
5. Tape the doors shut and tape the power cord to the wine
cellar.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your wine cellar will not operate
■ Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
■ Has a household fuse blown, or has a circuit breaker
■ Is the Wine Cellar control in Cool Off Mode? See “Using
121212
tripped? Replace the fuse or reset the circuit.
the Controls.”
The motor seems to run too much
■ Is the temperature outside hotter than normal? Expect the
motor to run longer under warm conditions. At normal
temperatures, expect your motor to run about 40% to 80% of
the time. Under warmer conditions, expect it to run even
more of the time.
■ Is the door opened often? Expect the motor to run longer
when this occurs. In order to conserve energy, try to get
everything you need out of the wine cellar at once. Keep wine
bottles positioned label side up so that they are easy to find,
and close the door as soon as the wine is removed.
■ Is the control set correctly for the surrounding
conditions? See “Using the Controls.”
■ Is the door closed completely? Push the door firmly shut.
If it will not shut all the way, see “The door will not close
completely” later in this section.
■ Are the condenser coils dirty? This obstructs air transfer
and makes the motor work harder. Clean the condenser coils.
See “Cleaning.”
Temperature is too warm
■ Is the door opened often? Be aware that the wine cellar will
warm when this occurs. In order to keep the wine cellar cool,
try to get everything you need out of the wine cellar at once.
Keep wine bottles positioned label side up so that they are
easy to find, and close the door as soon as the wine is
removed.
■ Is the control set correctly for the surrounding
conditions? See “Using the Controls.”
■ Is the base grille blocked? For best performance, do not
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
install the wine cellar behind a cabinet door or block the base
grille.
ASSISTANCE OR SERVICE
There is interior moisture buildup
■
Is the door opened often?
everything you need out of the wine cellar at once, keep wine
bottles positioned label side up so that they are easy to find, and
close the door as soon as the wine is removed. When the door is
opened, humidity from the room air enters the wine cellar. The
more often the door is opened, the faster humidity builds up,
especially when the room itself is very humid.
■ Is it humid? It is normal for moisture to build up inside the
wine cellar when the air is humid.
■ Is the control set correctly for the surrounding
conditions? See “Using the Controls.”
To avoid humidity buildup, try to get
The door is difficult to open
■ Is the gasket dirty or sticky? Clean the gasket and the
surface that it touches. Rub a thin coat of paraffin wax on the
gasket following cleaning.
The door will not close completely
■ Are the racks out of position? Put the racks back into their
correct positions. See “Wine Cellar Use” for more
information.
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new Jenn-Air
appliance.
To locate factory specified replacement parts in your area, call us
or your nearest designated service center.
In the U.S.A.
Call the Jenn-Air Customer eXperience Center toll free:
1-800-JENNAIR (1-800-536-6247).
Our Consultants Provide Assistance With:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers, repair parts distributors, and
service companies. Jenn-Air designated service technicians
are trained to fulfill the product warranty and provide afterwarranty service anywhere in the United States.
To locate the Jenn-Air designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For Further Assistance
If you need further assistance, you can write to Jenn-Air with any
questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
®
■ Is the gasket sticking? Clean the gasket and the surface
that it touches. Rub a thin coat of paraffin wax on the gasket
following cleaning.
In Canada
Call the Jenn-Air Canada Customer eXperience Centre toll free:
1-800-JENNAIR (1-800-536-6247).
Our Consultants Provide Assistance With:
■ Features and specifications on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors, and
services companies. Jenn-Air Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to Jenn-Air Canada
with any questions or concerns at:
Jenn-Air Canada
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
131313
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
https://jennair.custhelp.com
TO OBTAIN WARRANTY SERVICE.
JENN-AIR® REFRIGERATION
LIMITED WARRANTY
Please have the following information available when you call the
Customer eXperience Center:
■ Name, address and telephone number
■ Model number and serial number
■ A clear, detailed description of the problem
■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver
section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit
https://jennair.custhelp.com.
2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers
Canada, direct all requests for warranty service to:
Jenn-Air Customer eXperience Center
1-800-JENNAIR (1-800-536-6247)
If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.
FIVE YEAR LIMITED WARRANTY
WHAT IS COVEREDWHAT IS NOT COVERED
For two years from the date of purchase, when this major appliance is
TWO YEAR LIMITED WARRANTY
installed, operated and maintained according to instructions attached
to or furnished with the product, Jenn-Air brand of Whirlpool
Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for
Factory Specified Replacement Parts and repair labor to correct
defects in materials or workmanship that existed when this major
appliance was purchased, or at its sole discretion replace the
product. In the event of product replacement, your appliance will be
warranted for the remaining term of the original unit's warranty
period.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY ON CAVITY
LINER AND SEALED REFRIGERATION SYSTEM
In the third through fifth years from the date of purchase, when this
major appliance is installed, operated and maintained according to
the instructions attached to or furnished with the product, Jenn-Air
brand will pay for factory specified replacement parts and repair
labor for the following components to correct non-cosmetic defects
in materials and workmanship in this part that prevent function of the
refrigerator and that existed when this major appliance was
purchased:
■ Refrigerator/freezer cavity liner if the part cracks due to defective
materials or workmanship.
■ Sealed Refrigeration system (includes compressor, evaporator,
condenser, dryer and connecting tubing).
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
Service must be provided by a Jenn-Air designated service company.
This limited warranty is valid only in the United States or Canada and
applies only when the major appliance is used in the country in which
it was purchased. This limited warranty is effective from the date of
original consumer purchase. Proof of original purchase date is
required to obtain service under this limited warranty.
1. Commercial, non-residential or multiple-family use, or use inconsistent
with published user, operator or installation instructions.
2. In-home Instruction on how to use your product.
3. Service to correct improper product maintenance or installation,
installation not in accordance with electrical or plumbing codes or
correction of household electrical or plumbing (i.e. house wiring, fuses or
water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters,
preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Jenn-Air parts or
accessories.
6. Damage from accident, misuse, abuse, fire, floods, acts of God or use
with products not approved by Jenn-Air.
7. Repairs to parts or systems to correct product damage or defects
caused by unauthorized service, alteration or modification of the
appliance.
8. Cosmetic damage including scratches, dents, chips, and other damage
to appliance finishes unless such damage results from defects in
materials and workmanship and is reported to Jenn-Air within 30 days.
9. Discoloration, rust or oxidation of surfaces resulting from caustic or
corrosive environments including but not limited to high salt
concentrations, high moisture or humidity or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where
an authorized Jenn-Air servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in fixtures
(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,
drywall, etc.) that interfere with servicing, removal or replacement of the
product.
14. Service or parts for appliances with original model/serial numbers
removed, altered or not easily determined.
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
. In the U.S. and
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
DISCLAIMER OF IMPLIED WARRANTIES
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you
should ask Jenn-Air or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and
you also may have other rights that vary from state to state or province to province.
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