Jenn-Air MSD2657HEW, MSD2657HES, MSD2657HEQ, JSD2789HES, JSD2789HEB Owner’s Manual
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JENN-AIR SIDE-BY-SIDE REFRIGERATOR
TABLE OF CONTENTS
Important Safety Instructions ........................................1-2
Installation .............................................................................3-7
Temperature Controls ............................................................8
Fresh Food Features .......................................................9-11
Freezer Features ...................................................................12
Ice and Water ..................................................................13-15
Water Filter .......................................................................16-18
Food Storage Tips ..........................................................19-21
Care and Cleaning ........................................................22-25
Operating Sounds ................................................................26
Troubleshooting ..............................................................27-31
Warranty and Service ..........................................................33
Guide d'utilisateur et d'entretien ....................................34
Guia de Uso y Cuidado ......................................................70
Form No. B/O5/O4 Part No. 12842104 www.jennair.com Printed in U.S.A.
_',2004 Maytag Appliances Sales Co.
What You Need to Know About
Safety Instructions
Warning and Important Safety Instructions appearing in
this guide are not meant to cover all possible
conditions and situations that may occur. Common
sense, caution and care must be exercised when
installing, maintaining or operating appliance.
Always contact the manufacturer about problems or
conditions you do not understand.
Recognize Safety Symbols, Words,
Labels
This appliance is equipped with a three-prong
grounding plug for your protection against possible
electrical shock hazards. It must be plugged into a
grounding receptacle. Where a standard two-prong
wall receptacle is encountered, it is the personal
responsibility and obligation of the customer to have it
replaced with a properly grounded three-prong wall
receptacle. Do not under any circumstances, cut or
remove the third (ground) prong from the power cord.
Do not use an adapter plug.
Power supply cord with
three-prong grounding plug
Grounding type
wall receptacle
SAVE THESE INSTRUCTIONS
Location
Door and Hinge Removal
• Do not install refrigerator near oven, radiator or other
heat source. If not possible, shield refrigerator with
cabinet material.
• Do not install where temperature falls below 55° F
(13° C) or rises above 110° F (43° C). Malfunction
may occur at this temperature.
• Refrigerator is designed for indoor household
application only.
Measuring the Opening
When installing your refrigerator, allow '/2"space at top
and '/;' space behind machine compartment cover
(located in the rear) for proper air circulation. If the
refrigerator is placed with the door hinge side against
a wall, you may want to allow additional space so the
door can be opened wider.
Subflooring or floor coverings (i.e. carpet, tile, wood
floors, rugs) may make your opening smaller than
anticipated.
Some clearance may be gained by using the leveling
procedure under Leveling.
Some installations require door removal to get
refrigerator to final location.
IMPORTANT: If refrigerator is to be installed into a
recess where the top of the refrigerator is completely
covered, use dimensions from floor to top of hinge cap
to verify proper clearance.
Transporting Your Refrigerator
• NEVER transport refrigerator on its side. If an
upright position is not possible, lay refrigerator on its
back. Allow refrigerator to sit upright for
approximately 30 minutes before plugging it in to
assure oil returns to the compressor. Plugging
refrigerator in immediately may cause damage to
internal parts.
• Use an appliance dolly when moving refrigerator.
ALWAYS truck refrigerator from its side or
back-NEVER from its front.
• Protect outside finish of refrigerator during transport
by wrapping cabinet in blankets or inserting padding
between the refrigerator and dolly.
• Secure refrigerator to dolly firmly with straps or
bungee cords. Thread straps through handles when
possible. Do not overtighten. Overtightening
restraints may dent or damage outside finish.
1. Unplug power cord from power source.
2. Remove toe grille and bottom hinge covers (see
page 7).
• Open both doors 180°, or as wide as possible.
For ice and water dispensing models only:
Remove the left side hinge cover by carefully
pulling the water line to pry the cover loose. Then
continue to maintain downward pressure to the
notched side of the cover while swinging it off
(see page 7).
Note
• For refrigerators in operation, shut off water before
removing water line from the door.
To Disconnect the Water Line:
• Push in white collar (A) and hold.
• Pull the door-side tube from the connector (B).
To Reconnect the Water Line:
• Firmly push tube "_8"into the connector. Use
lines on the tube as a guide for full insertion.
. If tube end is damaged, cut off %" before
reconnecting.
If leaking occurs, reconnect the line.
3. Close door&
4. Remove top hinge covers by
removing Phillips screws.
5. Unscrew 5 ,,J_; hex head screws from
top hinges.
6, For ice and water .....
dispensing models onmy:
Detach main wire connector
harness.
Do not remove screw
connecting green ground
wire,
Connecting the Water Supply
(select models)
, To detach main wire harness, use a fiat blade tool
or fingernail to press
junction point between two
connectors to release.
7. Remove top hinges along
with doors.
8. Remove bottom hinges with a 3/8"hex head driver.
Replacing the Doors
• To replace the doors, follow the steps in Doorand
Hinge Removal in reverse order.
IMPORTANT: If water line tube end is damaged, cut
off %" before reconnecting.
Materials Needed
Handme installation
• Y4"outer diameter flexible copper tubing
• Shut-off valve (requires a '/#' hole to be drilled into
water supply line before valve attachment}
• Adjustable wrench
• '/4"hex nut driver
Note
Add 8' to tubing length needed to reach water
supply for creation of service loop.
.
Create service loop with copper
tubing (minimum 2' diamete0.
Avoid kinks in the copper tubing
when bending the service loop.
Do not use plastic tubing.
Remove plastic cap from water valve ._ o
inlet port.
.
Place brass nut (A} and sleeve (B} on
copper tube end as illustrated. (Do not
use old sleeve.} Brass nut (A} and
sleeve (B} are provided A
in the refrigerator Use
and Care guide packet.
.
Place end of copper
tubing into water valve
inlet port. Shape tubing
slightly. Do not kink - so that tubing
feeds straight into inlet port.
5. Slide brass nut over sleeve and screw nut
into inlet port. Tighten nut with wrench.
UMPORTANT: Do not overtighten. Cross
threading may occur.
Pu[[ on tubing to confirm connection is
secure. Connect tubing to frame with
water tubing clamp (C} and turn on
water supply. Check for leaks and
correct if necessary. Continue to observe .........
the water supply connection for two to
three hours prior to moving the
refrigerator to its permanent location.
If not installed, the handle is located in the interior or
attached to the back of your refrigerator. Remove and
discard handle packaging and tape.
Handle design varies from refrigerator to refrigerator.
Please reference the appropriate instructions for your
model.
Front Mount Nandle
Materials Needed
Gloves to protect hands
Phillips screwdriver
Plastic door removal card (or '/32"thick plastic card},
retain the card for future use°
To Unstall:
1. The handles are to be oriented
as shown.
Align front mount door handle
clip with the door tabs.
Ensure the handle clips are
positioned slightly above the
door tabs.
Door
Tab ....
/4. Rotate the
handle so that the handle is flat
against the door.
5. Push the handle down against the
upper door tab just enough to allow
it to hang unsupported.
Monitor water connection for 24 hours.
Correct leaks, if necessary.
6. Align bottom of handle with lower
door tab. Press upper handle end to
door surface and firmly grasp lower
end of handle. Gently slide handle
upward until bottom of handle settles
on door surface, then reverse
direction, sliding downward to almost
engaging tab with clip.
7. Grasp the handle firmly and slide
down until it clicks. The audible click
indicates fastening clips are securely
interlocked.
To Remove:
1. Flex the handle away from the door
panel. Simultaneously place door
handle removal card underneath
the base of the lower handle. Insert
the card to the line or until it stops.
Align notches on back of handle
with retaining clips on doors.
Insert clips into notches and
slide handle down until it
contacts bottom trim.
Replace top door trim and Phillips
screws.
Repeat instructions 1-3 to install
other handle.
To Remove:
Release top door trim (select models)
by removing Phillips screws from top
of fresh food door and retain screws
for later use.
Grasp handle firmly with both
hands. Slide handle upward
approximately 3/4"to release.
2. Grasp the lower part of the handle
firmly and lift to remove.
Handle Extensions [select models)
To Install:
• Align and clip handle extension into position on the
handle. Press the extension over the door retainers.
To Remove:
• Slide the extension down and unclip from door
retainer.
Full-Length Aluminum Handles
To Install:
1. Release top door trim (select models)
by removing Phillips screws from top
of fresh food door and retain screws
for later use.
Repeat instructions 1-2 to
remove other handle.
To Reinstall:
1. Repeat in reverse order.
Euro Handles
This handle style is installed at the factory.
Materials Needed:
• 3/32,allen wrench
To Remove:
• Remove set screw from
handle mounting post
using %;' allen wrench.
• Repeat the procedure on
all posts to remove the
handle.
To Replace:
• Align handle with the mounting posts.
• Fully tighten all set screws to secure handle
in place.
To enhance the appearance and maintain performance
the refrigerator should be level.
Note
• Complete any required door reversal, panel
installation and/or a water supply connection,
before leveling.
Materials Needed
• 3/8"hex head driver
• Carpenter's level
1. Remove toe grille.
• Grasp firmly and pull bottom
outward to unclip.
2. Remove bottom hinge cover(s).
• Place the eraser end of a pencil or similar blunt
tool in the cover notch.
.
Turn both rear adjustment screws (B) clockwise to
raise and counterclockwise to lower the rear of the
refrigerator.
.
Using the carpenter's level, make sure front of
refrigerator is '/4"(6 ram) or '/2bubble higher than
back of refrigerator and that the refrigerator is level
from side to side.
.
If required, correct rocking of refrigerator by
turning rear adjustment screw clockwise to raise
rocking corner. If doors are uneven, do the
following:
• Determine which
door needs to be
raised.
Turn front roller
adjustment screw (A)
clockwise to raise
O t
front corner of door.
If one refrigerator door has reached the limit of
its adjustment range and doors are still not level,
lower the opposite door by turning roller
adjustment screw counterclockwise.
• Check with level to verify '/4"tilt to the back for
proper door closure.
Notch
Location
• Use slight pressure to pry the
cover loose.
• Continue to maintain
downward pressure to the
notched side of the cover while
swinging it off.
3. Using hex head driver, turn both of the front
adjustment screws (A) clockwise to raise and
counterclockwise to lower the front of the
refrigerator.
• If refrigerator is aligned and stable, replace toe
grille and hinge covers.
7. Replace hinge cover(s).
• Position cover into the outer edge of the hinge.
• Swing the cover toward the cabinet and snap it
into place.
8. Replace the toe grille.
Note
• For proper reinstallation, ensure the "top" marking
on the interior of the toe grille is oriented correctly.
• Align the toe grille mounting clips with the lower
cabinet slots.
• Push the toe grille firmly until it snaps into place.
Touch Temperature Controls
Adjusting the Controls
The controls are located at the top front of the
refrigerator compartment.
Controm
Initial Control Settings
After plugging the refrigerator in, set the controls.
• Pressing the • or • pads adjusts the controls to
the desired setting.
• Set the freezer control on/4.
• Set the refrigerator control on/4.
• Let the refrigerator run at least 8 to 12 hours before
adding food.
Warm Cabinet Surfaces
At times, the front of the refrigerator cabinet may be
warm to the touch. This is a normal occurrence that
helps prevent moisture from condensing on the
cabinet. This condition will be more noticeable when
you first start the refrigerator, during hot weather and
after excessive or lengthy door openings.
24 hours after adding food, you may decide that one
or both compartments should be colder or warmer. If
so, adjust the control(s) as indicated in the
Temperature Control Guide table below. See page 19
for instructions on checking compartment
temperature.
• Except when starting the refrigerator, do not change
either control more than one number at a time.
• Allow 24 hours for temperatures to stabilize.
Temperature Control Guide
Refrigerator too warm
Refrigerator too cold
Freezer too warm
Freezer too cold
Turn refrigerator OFF
Set the refrigerator control
to next higher number by
pressing the • pad.
Set the refrigerator control
to next lower number by
pressing the • pad.
Set the freezer control to
next higher number by
pressing the • pad.
Set the freezer control to
next lower number by
pressing the • pad.
Press the freezer or
refrigerator • pad until a
dash "-" appears in the
display.
Your refrigerator has either SpiJJ_Catcher TM or non-
sealed shelves. Spill-Catcher TM shelves have a spill
retainer edge which allows for easier clean up and
some are equipped with a slide out feature. To slide out
(select models}, grasp the front of the shelf and pull
forward. Push in the shelf to return to the original
position.
To Remove a Shelf:
. Slightly tilt up the
front and lift up the
rear of the shelf, then
pull the shelf straight
out+
To Lock the Shelf Unto Another Position:
. Tilt up the front edge of the shell
, Insert the hooks into the desired frame openings and
let the shelf settle into place.
Be sure the shelf is securely locked at the rear.
The Crisper Top serves as the lower fresh food shell
To Remove the Crisper Top:
, Place hand under the frame to push up the glass. Lift
glass out.
To UnstaJJ:
Repeat above instructions in reverse order.
To Slide Out Elevator TM Shelf:
• Grasp the front of the shelf and pull forward.
• Push the shelf in to return to original position.
To Adjust the Elevator TM Shelf:
• Pull out the knob on the crank handle.
• Rotate the crank clockwise to raise the shelf, and
counterclockwise to lower the height of the shelf.
To Remove Elevator TM Shelf:
• Completely unload the shelf and pull the shelf
forward.
• Pull until the shelf stops.
• Press up on the tabs located underneath its outside
edges and continue pulling forward until the shelf is
clear of the frame.
To Replace Elevator TM Shelf:
• Align the shelf to the frame and push it all the way
back. It is not necessary to press up on the tabs for
reinstallation.
In ordinary use, the Elevator TM Shelf frame assembly
does NOT require removal. Though unlikely, and not
recommended, the correct removal procedure is as
follows:
To Remove Frame Assembly:
• Unload the shelf completely.
• Slide the shelf forward about 2" and manually move
the two rear latches toward the shelf center.
• While supporting the entire shelf and frame from
underneath, lift slightly and rotate the assembly
approximately 30° to allow the rear mechanism to
clear the vertical rear side rails.
• The entire assembly can then be moved forward
and clear of the refrigerator compartment.
To Reinstall Frame Assembly:
• Reverse the removal procedure. Be sure the shelf
is in a level position. When the sliding shelf is
pushed to the rear, it will reposition the rear latches
to their correct operating position.
Elevator TM Shelf (select modeisD
The Elevator TM Shelf is equipped with a spill-retaining
edge and the EasyGlide TM slide-out feature. It can be
adjusted up or down without unloading.
Frame Assembly
(style may vary)
Slide Out Shelf
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