JennAir JEC4536KB, JEC4424KB, JEC4430KB, JEC4430KS INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

24", 30", AND 36" (61 CM, 76.2 CM, AND 91.4 CM)

TOUCH CONTROL AND KNOB CONTROL

RADIANTCOOKTOP

TABLE DE CUISSON RADIANTE À COMMANDES

TACTILES ET BOUTONS ROTATIFS DE 24PO,

30PO ET 36PO (61CM, 76,2CM ET 91,4CM)

SUPERFICIE DE COCCIÓN RADIANTE

DE 24", 30" Y36" (61 CM, 76,2CM Y

91,4CM) CONCONTROLES TÁCTILES

YCONTROLESCONPERILLAS

Use & Care Guide

For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call:

Pour des questions à propos des caractéristiques, du fonctionnement/rendement, des pièces, accessoires ou dépannage, composer le:

Au Canada, composer le: 1800JENNAIR (1800536-6247) ou visiter notre site Web au www.jennair.ca.

Si tiene preguntas respecto a las características, funcionamiento, rendimiento, piezas, accesorios o servicio técnico en EE.UU., llame al:

En Canadá, llame al: 1-800-JENNAIR (1-800-536-6247) o visite nuestro sitio web en www.jennair.ca.

W11439184B

1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.

In Canada, call: 1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.ca.

Guide d’utilisation et d’entretien

1800JENNAIR (1800536-6247) ou visiter notre site Web au www.jennair.com.

Manual de uso y cuidado

1-800-JENNAIR (1-800-536-6247) o visite nuestro sitio web en www.jennair.com.

TABLE OF

TABLE DES

TABLA DE

CONTENTS

TABLE OF CONTENTS .............................. 2

TABLE DES MATIÈRES ............................. 2

COOKTOP SAFETY ................................... 2

PARTS AND FEATURES –

ELECTRONICTOUCH CONTROLS ......... 4

COOKTOP CONTROLS –

ELECTRONICTOUCH CONTROLS ......... 5

Cooktop Controls .................................... 5

Dual/Triple Element ................................. 6

Control Lock ............................................ 6

PARTS AND FEATURES –

KNOBCONTROLS .................................... 7

COOKTOP CONTROLS –

KNOBCONTROLS .................................... 8

Cooktop Controls .................................... 8

Dual/Triple Element ................................. 8

COOKTOP USE ......................................... 9

Home Canning ........................................ 9

Cookware ................................................ 9

Ceramic Glass ....................................... 10

COOKTOP CARE ..................................... 11

General Cleaning ................................... 11

TROUBLESHOOTING ............................. 12

ASSISTANCE OR SERVICE .................... 13

In the U.S.A. .......................................... 13

In Canada .............................................. 13

Accessories ........................................... 13

MATIÈRES

SÉCURITÉ DE LA TABLE DE CUISSON .. 14 PIÈCES ET CARACTÉRISTIQUES–

COMMANDES ÉLECTRONIQUES

TACTILES ................................................. 17

COMMANDES DE LA TABLE DE CUISSON– COMMANDES

ÉLECTRONIQUES TACTILES................. 18

Commandes de la table de cuisson ..... 18

Éléments double/triple .......................... 19

Verrouillage des commandes ................20

PIÈCES ET CARACTÉRISTIQUES –

COMMANDES ÀBOUTONROTATIF ..... 21

COMMANDES DE LA TABLE DE CUISSON –

COMMANDES ÀBOUTONS ROTATIFS ..... 22

Commandes de la table de cuisson ..... 22

Élément à double/triple ......................... 22

UTILISATION DE LA TABLE DE CUISSON ... 23

Préparation de conserves à la maison .... 23

Ustensile de cuisson ............................. 23

Vitrocéramique ...................................... 24

ENTRETIEN DE LA TABLE DE CUISSON ... 25

Nettoyage général ................................. 25

DÉPANNAGE ............................................26

ASSISTANCE OU DÉPANNAGE ............. 27

Aux É.-U. ............................................... 27

Au Canada ............................................. 27

Accessoires ........................................... 27

CONTENIDOS

TABLA DE CONTENIDOS ....................... 28

SEGURIDAD DE LA SUPERFICIE

DECOCCIÓN ........................................... 28

PIEZAS Y CARACTERÍSTICAS: CONTROLES

ELECTRÓNICOS TÁCTILES ........................ 30

CONTROLES DE LA SUPERFICIE DE COCCIÓN: CONTROLES ELECTRÓNICOS

TÁCTILES........................................................ 31

Controles de la supercie de cocción .. 31

Elemento doble/triple ............................ 32

Control Lock (Bloqueo de controles) .... 32

PIEZAS Y CARACTERÍSTICAS:

CONTROLES CON PERILLAS ............... 33

CONTROLES DE LA SUPERFICIE DE COCCIÓN: CONTROLESCON PERILLAS . 34

Controles de la supercie de cocción .. 34

Elemento doble/triple ............................ 34

USO DE LA SUPERFICIE DE COCCIÓN..35

Envasado casero ................................... 35

Utensilios de cocina .............................. 35

Vitrocerámica ........................................ 36

CUIDADO DE LA SUPERFICIE DE

COCCIÓN ...............................................37

Limpieza general ................................... 37

SOLUCIÓN DE PROBLEMAS................. 38

AYUDA O SERVICIO TÉCNICO .............. 39

En Estados Unidos. ............................... 39

En Canadá ............................................. 39

Accesorios ............................................. 39

NOTES ................................................... 40

COOKTOP SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

follow instructions.

You

can be killed or seriously injured if you don't

instructions.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of fire, electrical shock,

WARNING:

injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

Do not store items of interest to children in

CAUTION:

cabinets above a cooktop – Children climbing on the cooktop to reach items could be seriously injured.

Proper Installation – Be sure your cooktop is properly installed and grounded by a qualified technician.

Never Use Your Cooktop for Warming or Heating the Room.

Do Not Leave Children Alone – Children should not be left alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.

This appliance is not intended for use by people (including children) whose physical, sensory or mental capacities are impaired or who lack the necessary experience or knowledge/expertise to do so, unless such persons are supervised or are trained to operate the appliance by a person who accepts responsibility for their safety.

Wear Proper Apparel – Loose-fitting or hanging garments should never be worn while using the cooktop.

User Servicing – Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.

Storage on Cooktop – Flammable materials should not be stored near surface units.

WARNING: Failing to supervise an electric grill when

cooking on it with oil or fat is dangerous and constitutes a fire hazard.

Do Not Use Water on Grease Fires – Smother fire or flame or use dry chemical or foam-type extinguisher.

Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.

DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop. Use Proper Pan Size – This cooktop is equipped with one or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.

Never Leave Surface Units Unattended at High Heat Settings – Boilover causes smoking and greasy spillovers that may ignite.

CAUTION: The cooking process should be

supervised. Short cooking periods require constant supervision.

Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.

Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.

Metal objects, such as knives, forks, spoons and lids should not be left on the grill’s cooking surface as they may get hot.

Do Not Cook on Broken Cooktop – If cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately. Turn off the device to avoid the possibility of electric shock.

If the power supply cord gets damaged, have it replaced by the manufacturer, the latter’s service agent or by qualified personnel in order to avoid danger.

Clean Cooktop With Caution – If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.

The device is not designed to be started up by an external timer or by a separate remote control system.

For units with ventilating hood –

Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.

When flaming foods under the hood, turn the fan on.

For units with coil elements –

Make Sure Reflector Pans or Drip Bowls Are in Place – Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.

Protective Liners – Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.

Do Not Soak Removable Heating Elements - Heating elements should never be immersed in water.

PARTS AND FEATURES – ELECTRONIC TOUCH CONTROLS

A B

F E

This manual covers different models. The cooktop you have purchased may have some or all of the items listed.

24" (61 cm) Control Panel

30" (76.2 cm) Cooktop

B C

A. Control lock Hold 3 sec B. Timer electronic touch

control

C. Left rear single element

electronic touch control

24" (61 cm) Cooktop

E D

A. 6" (15.2 cm) single element B. 10"/6" (25.4 cm/15.2 cm) dual element C. 6" (15.2 cm) single element D. Control panel E. 6" (15.2 cm) single element

30" (76.2 cm) Control Panel

D. Right rear dual element

electronic touch control

E. Right front single element

electronic touch control

F. Left front single element

electronic touch control

E D

A. 6" (15.2 cm) single element B. 10"/6" (25.4 cm/15.2 cm) dual element C. 6" (15.2 cm) single element D. Control panel E. 12"/10"/6" (30.4 cm/25.4 cm/15.2 cm) triple element

36" (91.4 cm) Control Panel

A. Left rear single element

electronic touch control

B. Center triple element electronic

touch control

C. Right rear single element

electronic touch control

36" (91.4 cm) Cooktop

D. Right front dual element

electronic touch control E. Timer electronic touch control F. Control lock Hold 3 sec G. Left front dual element

electronic touch control

B C

A. Control lock Hold 3 sec B. Timer electronic touch

C. Triple element electronic

control

touch control

D. Right front single element

electronic touch control

E. Dual element electronic

touch control

F. Left rear single element

electronic touch control

A. 6" (15.2 cm) single element B. 12"/10"/6" (30.4 cm/25.4 cm/15.2 cm) triple element C. 6" (15.2 cm) single element D. 10"/6" (25.4 cm/15.2 cm) dual element E. Control panel F. 10"/6" (25.4 cm/15.2 cm) dual element

E D

COOKTOP CONTROLS – ELECTRONIC TOUCH CONTROLS

Cooktop Controls

Use the following chart as a guide when setting heat levels.

WARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

The electronic touch controls offer a variety of heat settings for optimal cooking results.

For maximum element operation, all cooktop electronic touch controls can be set to High when bringing liquids to a rapid boil.

When the cooktop is turned on or after power is restored to the cooktop after a power failure, all temperature setting lights will glow for 10-15 seconds. After the lights go off, the cooktop is ready to use.

To Use:

1. Touch the On/Off keypad for the desired element.

2. Touch the “+” (plus) or “-” (minus) keypad to select the power

level. NOTE: Press the "+" (plus) or "-" (minus) keypads to increase

or decrease power one level at a time. If a power level is not selected within approximately 10 seconds, the element will not turn on.

3. To change the power level while cooking, select a power level

with the “+” (plus) or “-” (minus) keypad.

4. When nished cooking, touch ON/OFF for the desired element

to turn off surface cooking area(s) individually or touch the Off keypad to turn off all surface cooking areas at once.

Setting Recommended Use

High 10 BOIL

Medium High 08-09

Medium 06-07

Medium Low 04-05

Low 03 SIMMER

Keep Warm

■ Start food cooking.

■ Bring liquid to a boil.

■ Hold a rapid boil.

■ Quickly brown or sear food.

■ Maintain a slow boil.

■ Fry or sauté foods.

■ Cook soups, sauces, and gravies.

■ Stew or steam food.

■ Provide lowest simmer/heat setting.

■ Simmer (range of simmer temperatures).

■ Keep cooked foods warm.

02 K. WARM Melt

■ Melt chocolate and butter.

01 MELT Dual/Triple

Elements

■ Home canning

■ Large-diameter cookware

■ Large quantities of food

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

Hot Surface Indicator Lights

An “H” will appear in the surface cooking area display as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

A. Hot surface indicator

Cooktop On Indicator Light

The cooktop has a Cooktop ON indicator light. The light will glow when any of the elements are ON.

The element display will show the current power level when that element is On and a power level is selected.

Dual/Triple Element

The dual and triple elements offer exibility depending on the size of the cookware. Single size can be used in the same way as a regular element. The dual and triple sizes combine single, dual, and outer elements and are recommended for larger cookware, large quantities of food, and home canning.

Triple Element (on some models)

B C

A. Single size B. Dual size C. Triple size

Dual Element

To Use Dual and Triple:

1. When the On/Off keypad is touched, all heating zones for the

selected element will be active. To reduce the number of heating zones being used, touch BURNER SIZE. One, two, or three lights will glow to indicate the number of burner zones being used. One of the lights will blink.

A. Burner size

2. Touch the “+” (plus) or “-” (minus) keypad to select the power

level. A tone will sound each time a keypad is touched. NOTE: Press the "+" (plus) or "-" (minus) keypads to increase

or decrease power one level at a time. If a power level is not selected within approximately 10 seconds, the element will not turn on.

3. To change the power level while cooking, touch the “+” (plus)

or “-” (minus) keypad to select a new power level. NOTE: If the power level is at the minimum power setting,

press “-” minus to jump to the maximum setting.

4. To change the heating zones being used while cooking, touch

BURNER SIZE.

5. When nished cooking, touch ON/OFF for the desired element

to turn off the surface cooking area.

A. Single element B. Dual element

Control Lock

The Control Lock cooktop control avoids unintended use of the surface cooking areas. When the cooktop is locked out, the surface cooking areas cannot be turned on by the cooktop touch controls.

To Lock Cooktop: Touch and hold the Control Lock Hold 3 Sec keypad for 3 seconds. After 3 seconds, Control Lock Hold 3 Sec will glow red, indicating that the cooktop controls are in the lockout position.

To Unlock Cooktop: Touch and hold the Control Lock Hold 3 Sec keypad for 3 seconds.

PARTS AND FEATURES – KNOB CONTROLS

F G

This manual covers different models. The cooktop you have purchased may have some or all of the items listed.

24" and 30" (61 cm and 76.2 cm) Control Panel

36" (91.4 cm) Control Panel

A. Left front single element

control knob

B. Left rear triple element

control knob C. Cooktop On indicator light D. Hot surface indicator light

36" (91.4 cm) Cooktop

A B C

E. Center rear dual element

control knob

F. Right rear single element

control knob

G. Right front dual element

control knob

A. Left rear dual element

control knob

B. Right rear single

element control knob

C. Left front single

element control knob

D. Right front triple

element control knob

E. Hot surface indicator

lihght

F. Cooktop On indicator

light

24" and 30" (61 cm and 76.2 cm) Cooktop

DEF

A. Left rear triple element B. Center rear dual element C. Right rear single element

D. Right front dual element E. Control panel F. Left front single element

A. Left rear dual element B. Right rear single element C. Control Panel D. Right front triple element E. Left front single element

COOKTOP CONTROLS – KNOB CONTROLS

Cooktop Controls

WARNING

Fire Hazard

Turn off all controls when done cooking.

Failure to do so can result in death or fire.

The controls can be set to anywhere between Hi (high) and Lo (low).

To Use:

Push in and turn knob to desired heat setting. Use the following chart as a guide when setting heat levels.

Setting Recommended Use

Hi High

Med High Medium High

Med Medium

Med Low Medium Low

Lo Low

Dual/Triple Circuit Elements

Melt ■ Melt chocolate or butter.

■ Bring liquid to a boil.

■ Hold a rapid boil.

■ Quickly brown or sear food.

■ Maintain a slow boil.

■ Fry or sauté foods.

■ Cook soups, sauces, and gravies.

■ Stew or steam food.

■ Simmer.

■ Keep cooked foods warm.

■ Home canning

■ Large-diameter cookware

■ Large quantities of food

Hot Surface Indicator Light

This unit features a Hot Surface indicator light. The Hot Surface indicator light will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned off.

If the cooktop is ON when a power failure occurs, the Hot Surface indicator light will remain ON after the power is restored to the cooktop. It will remain ON until the cooktop has cooled completely.

Cooktop On Indicator Light

Each cooktop has a Cooktop On Indicator light. When the control knob is ON, the light will glow.

Dual/Triple Element

The dual-size and triple-size elements offer exibility depending on the size of the cookware. Single size can be used in the same way as a regular element. The dual and triple sizes combine single, dual, and outer elements and are recommended for larger cookware, large quantities of food, and home canning.

Triple Element (on some models)

A. Single size B. Dual size C. Triple size

Dual Element

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

A. Single element B. Dual element

To Use Single:

1. Push in and turn knob from the Off position to the Single zone

anywhere between Melt and Hi.

2. Turn knob to OFF when nished.

To Use Dual and Triple:

1. Push in and turn knob from the Off position to the Dual

or Triple zone anywhere between Melt and Hi.

2. Turn knob to OFF when nished.

COOKTOP USE

Home Canning

When canning for long periods, alternate the use of surface cooking areas, elements, or surface burners between batches. This allows time for the most recently used areas to cool.

■ Center the canner on the grate or largest surface cooking area or

element. On electric cooktops, canners should not extend more than 1/2" (1.3 cm) beyond the surface cooking area or element.

■ Do not place canner on 2 surface cooking areas, elements,

or surface burners at the same time.

■ Use only at-bottomed canners.

■ For more information, contact your local agricultural

department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.

Ideal cookware should have a at bottom, straight sides, and a well-tting lid and the material should be of medium-to-heavy thickness.

Rough nishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base, they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred which affects cooking results. A nonstick nish has the same characteristics as its base material. For example, aluminum cookware with a nonstick nish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

Cookware Characteristics

Aluminum ■ Heats quickly and evenly.

■ Suitable for all types of cooking

■ Medium or heavy thickness is best

formost cooking tasks.

Cast iron ■ Heats slowly and evenly.

■ Good for browning and frying

■ Maintains heat for slow cooking.

Ceramic or ceramic glass

■ Follow manufacturer’s instructions.

■ Heats slowly but unevenly.

■ Ideal results on low-to-medium

heatsettings

Copper ■ Heats very quickly and evenly. Earthenware ■ Follow manufacturer’s instructions.

■ Use on low heat settings.

Porcelain

■ See stainless steel or cast iron.

enamelon-steel or castiron

Stainless steel ■ Heats quickly but unevenly.

■ A core or base of aluminum or copper on

stainless steel provides even heating.

Ceramic Glass

The surface cooking area will glow red when an element is ON. Some parts of the surface cooking area may not glow red when an element is ON. This is normal operation. The burner will cycle on and off to maintain the selected heat level. It will also randomly cycle off and back on again, even while on High, to keep the cooktop from extreme temperatures.

It is normal for the surface of light-colored ceramic glass to appear to change color when surface cooking areas are hot. As the glass cools, it will return to its original color.

Cleaning off the cooktop before and after each use will help keep it free from stains and provide the most even heating. On cooktops with light-colored ceramic glass, soils and stains may be more visible and may require more cleaning and attention. Cooktop cleaner and a cooktop scraper are recommended. For more information, see the “General Cleaning” section.

■ Avoid storing jars or cans above the cooktop. Dropping

a heavy or hard object onto the cooktop could crack the cooktop.

■ To avoid damage to the cooktop, do not leave a hot lid on

the cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic glass could break when the lid is removed.

■ For foods containing sugar in any form, clean up all spills and

soils as soon as possible. Allow the cooktop to cool down slightly. Then, while wearing oven mitts, remove the spills using a scraper while the surface is still warm. If sugary spills are allowed to cool down, they can adhere to the cooktop and can cause pitting and permanent marks.

■ To avoid scratches, do not slide cookware or bakeware across

the cooktop. Aluminum or copper bottoms and rough nishes on cookware or bakeware could leave scratches or marks on the cooktop. Do not cook popcorn in prepackaged aluminum containers on the cooktop. They could leave aluminum marks that cannot be removed completely.

■ To avoid damage to the cooktop, do not allow objects that

could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.

■ To avoid damage to the cooktop, do not use the cooktop

as a cutting board.

■ Use cookware that is about the same size as the surface

cooking area. Cookware should not extend more than 1/2" (1.3 cm) outside the area.

A. Surface cooking area B. Cookware/canner C. 1/2" (1.3 cm) maximum overhang

■ Use at-bottomed cookware for best heat conduction and

energy efciency. Cookware with rounded, warped, ribbed, or dented bottoms could cause uneven heating and poor cooking results.

■ Determine atness by placing the straight edge of a ruler

across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and the cookware.

■ Cookware designed with slightly indented bottoms or small

expansion channels can be used.

■ Make sure the bottoms of pots and pans are clean and dry

before using them. Residue and water can leave deposits when heated.

■ To avoid damage to the cooktop, do not cook foods directly

on the cooktop.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.

Soap, water, and a soft cloth or sponge are suggested rst unless otherwise noted.

CERAMIC GLASS (on some models)

To avoid damaging the cooktop, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover, or ammonia.

1. Remove food/residue with the Cooktop Scraper.

See the “Accessories” section for part numbers and information on ordering.

STAINLESS STEEL (on some models)

To avoid damage to stainless steel surfaces, do not use soap-lled scouring pads, abrasive cleaners, cooktop cleaner, steelwool pads, gritty washcloths, or abrasive paper towels.

For best results, use a soft cloth or non-scratch sponge. Rub in direction of grain to avoid damaging.

Cleaning Method:

■ Affresh

Stainless Steel Cleaner Part Number W10355016 (not included): See the “Assistance or Service” section to order.

■ All-purpose cleaner:

Rinse with clean water and dry with soft, lint-free cloth.

■ Vinegar for hard water spots

COOKTOP CONTROLS

■ For best results, use the Cooktop Scraper while the cooktop

is still warm but not hot to the touch. It is recommended to wear an oven mitt while scraping the warm cooktop.

■ Hold the Cooktop Scraper at approximately a 45° angle

against the glass surface and scrape the residue. It will be necessary to apply pressure in order to remove the residue.

Allow the cooktop to cool down completely before proceeding to Step 2.

2. Apply a few dime-sized drops of affresh® Cooktop Cleaner to

the affected areas.

■ Rub affresh

Cooktop Cleaner onto the cooktop surface with the blue Cooktop Cleaning Pad. Some pressure is needed to remove stubborn stains.

■ Allow the cleaner to dry to a white haze before proceeding

to Step 3.

3. Polish with a clean, dry cloth or a clean, dry paper towel.

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers, or oven cleaner.

To avoid damage, do not soak knobs. When replacing knobs, make sure knobs are in the Off position. On some models, do not remove seals under knobs.

Cleaning Method:

■ Soap and water:

Pull knobs straight away from control panel to remove.

■ Do not place knobs in dishwasher.

CONTROL PANEL

To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths, or abrasive paper towels.

Cleaning Method:

■ Glass cleaner and soft cloth or sponge:

Apply glass cleaner to soft cloth or sponge, not directly on panel.

■ Affresh

Kitchen and Appliance Cleaner Part Number W10355010 (not included): See the “Assistance or Service” section to order.

■ Repeat steps 1 through 3 as necessary for stubborn

or burned-on stains.

The Complete Cooktop Cleaner Kit is available for order and includes the following:

■ Cooktop Scraper

■ Affresh

■ Blue Cooktop Cleaning Pads

Cooktop Cleaner

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, visit http://www.jennair.com. In Canada, visit http://www.jennair.ca.

JennAir Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Problem Possible Causes and/or Solutions

Nothing will operate A household fuse has blown or a circuit breaker has tripped: Replace the fuse or reset

Cooktop will not operate Control knob set incorrectly: Push in knob before turning to a setting.

Excessive heat around cookware on cooktop

Cooktop cooking results not what expected

Cooktop is beeping Key is pressed and held: Remove any objects left on the control area, or wipe any debris from the

Cooktop is displaying F1E0code

thecircuitbreaker. If the problem continues, call an electrician.

Cooktop isn’t wired properly: See the Installation Instructions.

One or more burners stopped working during use: Allow the cooktop to cool down for 30 minutes,

then turn the burner on again.

Control Lock may be on : Press and hold “Control Lock” for 3 seconds Cookware is not the proper size: Use cookware about the same size as the surface cooking area,

element, or surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking area.

Cooktop surfaces become hot: When cooktop is in use, the entire cooktop area may become hot. Proper cookware is not being used: See the “Cookware” section.

Control knob is not set to the proper heat level: See the “Cooktop Controls” section. Cooktop is not level: Level the cooktop. See the Installation Instructions. Certain power levels seem to take longer to cook food or some power levels do not perform as

well as usual: The cooktop regulates the temperature of the internal components and automatically

reduces the power of all the elements in use without any visual or audible feedback. Allow the cooktop to cool down for 30 minutes to resume normal cooking performance. See “To Use” in the “Cooktop Controls” section.

control panel surface. If the cooktop continues beeping for longer than 15 minutes, the control panel will lock, and the F1E0 code will appear in the display. See “Cooktop is displaying F1E0 code” in this section.

Cooktop is displaying F1E0, indicating that one or more keys are permanently pressed: Follow the steps below.

1. Make sure the cooktop controls are off.

2. Clean the cooktop touch control panel thoroughly. See the “General Cleaning” section.

3. Disconnect power or unplug the cooktop.

4. After 1 minute, reconnect power or plug in the cooktop.

5. If error returns after 1 minute, call for service.

In Canada:

JennAir Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7

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