Jenn-Air CVEX4270B, CVEX4370B, CVEX4100B Use & Care Guide

JENN-AIR® 20", 30" AND 45" (50.8 CM, 76.2 CM

AND 114.3 CM) ELECTRIC DOWNDRAFT

COOKTOP

TABLE DE CUISSON ÉLECTRIQUE À ASPIRATION

PAR LE BAS JENN-AIR® DE

20", 30" ET 45" (50,8 CM, 76,2 CM ET 114,3 CM)

W10421936B

IMPORTANT: READ AND SAVE THESE INSTRUCTIONS. FOR RESIDENTIAL USE ONLY. IMPORTANT : LIRE ET CONSERVER CES INSTRUCTIONS. POUR UTILISATION RÉSIDENTIELLE UNIQUEMENT.

Use & Care Guide

For questions about features, operation/performance, parts, accessories, or service in the U.S.A., call:

Au Canada, pour assistance, installation ou service, composez le 1-800-536-6247 ou visitez notre site web à www.jennair.ca.

1-800-JennAir (1-800-536-6247) or visit our website at www.jennair.com.

In Canada, call: 11-800-536-6247, or visit our website at www.jennair.ca.

Guide d’utilisation et d’entretien

Table of Contents/Table des matières................... 2

You can be killed or seriously injured if you don't immediately

You

can be killed or seriously injured if you don't

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

follow instructions.

instructions.

DANGER

WARNING

State of California Proposition 65 Warnings: WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other

reproductive harm.

COOKTOP SAFETY........................................................................2

PARTS AND FEATURES................................................................4

COOKTOP USE ..............................................................................4

Cooktop Controls.........................................................................4

Cooktop Cartridge .......................................................................5

Install Grill.....................................................................................5

Ceramic Glass..............................................................................6

Coil Elements and Burner Bowls .................................................6

Grill Use........................................................................................6

Downdraft Ventilation System .....................................................7

Home Canning .............................................................................7

Cookware .....................................................................................8

COOKTOP CARE............................................................................8

General Cleaning..........................................................................8

TROUBLESHOOTING ..................................................................10

ASSISTANCE OR SERVICE.........................................................10

In the U.S.A. ...............................................................................10

Accessories ..............................................................................11

In Canada ...................................................................................11

WARRANTY ..................................................................................12

COOKTOP SAFETY

TABLE DES MATIÈRES

SÉCURITÉ DE LA TABLE DE CUISSON ....................................13

PIÈCES ET CARACTÉRISTIQUES ..............................................15

UTILISATION DE LA TABLE DE CUISSON................................16

Commandes de la table de cuisson ..........................................16

Module amovible pour table de cuisson....................................16

Installation du gril .......................................................................17

Vitrocéramique ...........................................................................17

Éléments en spirale et cuvettes de brûleur................................18

Utilisation du gril.........................................................................18

Système de ventilation avec aspiration par le bas ....................19

Mise en conserve à la maison....................................................19

Ustensiles de cuisson ................................................................20

ENTRETIEN DE LA TABLE DE CUISSON ..................................20

Nettoyage général ......................................................................20

DÉPANNAGE.................................................................................22

ASSISTANCE OU SERVICE.........................................................22

Accessoires...............................................................................22

Au Canada..................................................................................23

GARANTIE.....................................................................................23

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock,

injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

■ CAUTION: Do not store items of interest to children in

cabinets above a cooktop – Children climbing on the cooktop to reach items could be seriously injured.

■ Proper Installation – Be sure your cooktop is properly

installed and grounded by a qualified technician.

■ Never Use Your Cooktop for Warming or Heating the

Room.

■ Do Not Leave Children Alone – Children should not be left

alone or unattended in area where cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.

■ Wear Proper Apparel – Loose-fitting or hanging garments

should never be worn while using the cooktop.

■ User Servicing – Do not repair or replace any part of the

cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.

■ Storage on Cooktop – Flammable materials should not be

stored near surface units.

■ Do Not Use Water on Grease Fires – Smother fire or flame

or use dry chemical or foam-type extinguisher.

■ Use Only Dry Potholders – Moist or damp potholders on

hot surfaces may result in burns from steam. Do not let potholder touch hot heating elements. Do not use a towel or other bulky cloth.

■ DO NOT TOUCH SURFACE UNITS OR AREAS NEAR

UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.

■ Use Proper Pan Size – This cooktop is equipped with one

or more surface units of different size. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing. Proper relationship of utensil to burner will also improve efficiency.

■ Never Leave Surface Units Unattended at High Heat

Settings – Boilover causes smoking and greasy spillovers that may ignite.

■ Glazed Cooking Utensils – Only certain types of glass,

glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to the sudden change in temperature.

■ Utensil Handles Should Be Turned Inward and Not Extend

Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.

■ Do Not Cook on Broken Cooktop – If cooktop should

break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.

■ Clean Cooktop With Caution – If a wet sponge or cloth is

used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface.

For units with ventilating hood –

■ Clean Ventilating Hoods Frequently – Grease should not

be allowed to accumulate on hood or filter.

■ When flaming foods under the hood, turn the fan on.

For units with coil elements –

■ Make Sure Reflector Pans or Drip Bowls Are in

Place – Absence of these pans or bowls during cooking may subject wiring or components underneath to damage.

■ Protective Liners – Do not use aluminum foil to line surface

unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.

■ Do Not Soak Removable Heating Elements - Heating

elements should never be immersed in water.

PARTS AND FEATURES

D E

D E F

A B

D E

G H

WARNING

Fire Hazard

Turn off all controls when done cooking. Failure to do so can result in death or fire.

REMEMBER: When cooktop is in use, the entire cooktop area may become hot.

This manual covers different models. The cooktop you have purchased may have some or all of the items listed.

20" (50.8 cm) CVEX4100 Single Cooktop Layout and Features

A. Exhaust fan vent grille B. Grill cartridge C. Rear element control knob

30" (76.2 cm) CVEX4270 Double Cooktop Layout and Features

D. Front element control knob

E. Exhaust fan control switch

COOKTOP USE

Cooktop Controls

The controls can be set to anywhere between HI and LO.

Medium

Med.Lo

Med. Hi

A. Grill cartridge B. Exhaust fan vent grille C. Cooktop cartridge D. Left rear element control knob

E. Left front element control knob

F. Right rear element control knob G. Right front element control knob H. Exhaust fan control switch

45" (114.3 cm) CVE4370 Triple Cooktop Layout and Features

knob

E. Left front element control knob F. Center rear element control knob

G. Center front element control knob

H. Right rear element control knob

I. Right front element control knob

J. Exhaust fan control switch

A. Grill cartridge B. Exhaust fan vent grille C. Cooktop cartridge D. Left rear element control

To U se :

Push in and turn knob to desired heat setting. Use the following chart as a guide when setting heat levels.

SETTING RECOMMENDED USE

High

Med. Hi

Medium

■ Bring liquid to a boil.

■ Hold a rapid boil.

■ Quickly brown or sear food.

■ Maintain a slow boil.

■ Fry or sauté foods.

■ Cook soups, sauces and

gravies.

Med. Lo

■ Stew or steam food.

■ Simmer.

■ Keep cooked foods warm.

Cooktop On Indicator Light

Each cooktop has a Cooktop On Indicator light. When the control knob is on, the light will glow.

Cooktop Cartridge

Cooktop cartridges (conventional coil, halogen or radiant element) can be installed on either side of the downdraft air grille on models CVEX4270 and CVEX4370. Cartridges can be installed only in one position on model CVEX4100. See the “Assistance or Service” section for information on ordering.

To Install Cooktop Cartridge:

1. Be sure control knobs are in the “Off” position and the

cartridge is cool.

2. If the grill grates, element, and/or basin pan are in place,

remove before installing a cooktop cartridge.

3. Clean porcelain basin of any grease accumulation. See the

“Cooktop Care” section.

4. Position the cartridge terminal plug toward the terminal

receptacle.

A. Cartridge terminal plug

B. Terminal receptacle

Install Grill

The grill accessory consists of two black grill grates, a grill element and a basin pan. The grill can be installed on either side of the downdraft air grille on models CVEX4270 and CVEX4370. The grill can be installed only in one position on model CVEX4100. See the “Assistance or Service” section for information on ordering.

To Install Grill:

1. Be sure control knobs are in the “Off” position.

2. Place the basin liner pan into the empty basin.

3. Position the grill element with the terminal plug toward the

terminal receptacle. This receptacle is located at the front of the left side of the cooktop and at the back of the right side of the cooktop.

5. With the side of the cartridge raised, slide the cartridge

toward the receptacle until the cartridge terminal plug is completely engaged.

6. Lower the opposite side of the cartridge into the cooktop until

it is flush with the surface.

To Remove Cooktop Cartridge:

1. Be sure control knobs are in the “Off” position and the

cartridge is cool.

2. Remove the exhaust fan vent grille. On model CVEX4370: To remove the right bay cartridge, first

remove the center bay cartridge.

3. Lift the cartridge side next to the ventilation chamber until the top cartridge is about 3" (7.6 cm) above the cooktop.

NOTE: To avoid damaging the terminal plug, do not lift the cartridge too high while it is still engaged in the receptacle.

4. To disengage terminal, hold cartridge by the ventilation chamber side and slide away from the terminal receptacle. Lift out when fully unplugged.

5. To avoid damage, do not stack cartridges where they may fall or be damaged or store other materials on top of the glass ceramic cartridges.

A. Grill element terminal plug B. Terminal receptacle

4. Slide the grill element toward the receptacle until the terminal

plug is completely engaged and all four supports rest on the sides of the basin.

5. Place the grill grates on top of the cooktop.

To Remove Grill:

1. Be sure control knobs are in the “Off” position and the grill

components are cool.

2. Remove the grill grates.

3. To remove grill element, pull away from receptacle until it is

unplugged. NOTE: To avoid damaging the terminal plug, do not lift the

grill element too high while it is still engaged in the receptacle.

Ceramic Glass

(on some models)

The surface cooking area will glow red when an element is on. It may cycle on and off to maintain the selected heat level.

It is normal for the surface of light colored ceramic glass to appear to change color when surface cooking areas are hot. As the glass cools, it will return to its original color.

Cleaning off the cooktop before and after each use will help keep it free from stains and provide the most even heating. On cooktops with light colored ceramic glass, soils and stains may be more visible, and may require more cleaning and attention. Cooktop cleaner and a cooktop scraper are recommended. For more information, see “General Cleaning” section.

■ Avoid storing jars or cans above the cooktop. Dropping a

heavy or hard object onto the cooktop could crack the cooktop.

■ To avoid damage to the cooktop, do not leave a hot lid on the

cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic glass could break when the lid is removed.

■ For foods containing sugar in any form, clean up all spills and

soils as soon as possible. Allow the cooktop to cool down slightly. Then, while wearing oven mitts, remove the spills using a scraper while the surface is still warm. If sugary spills are allowed to cool down, they can adhere to the cooktop and can cause pitting and permanent marks.

■ To avoid scratches, do not slide cookware or bakeware

across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.

■ Do not cook popcorn in prepackaged aluminum containers

on the cooktop. They could leave aluminum marks that cannot be removed completely.

■ To avoid damage to the cooktop, do not allow objects that

could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.

■ To avoid damage to the cooktop, do not use the cooktop as a

cutting board.

■ Use cookware about the same size as the surface cooking

area. Cookware should not extend more than ½" (1.3 cm) outside the area.

Coil Elements and Burner Bowls

Coil elements should be level for optimal cooking results. Burner bowls, when clean, reflect heat back to the cookware. They also help catch spills.

Cookware should not extend more than ½" (1.3 cm) over the coil element. If cookware is uneven or too large, it can produce excess heat, causing the burner bowl to change color. For more information, see the “General Cleaning” section.

NOTE: Before removing or replacing coil elements and burner bowls, make sure they are cool and the control knobs are in the Off position.

To R em o ve :

1. Push in the edge of coil element toward the receptacle. Then

lift it enough to clear the burner bowl.

2. Pull the coil element straight away from the receptacle.

3. Lift out the burner bowl.

To Replace:

1. Line up openings in the burner bowl with the coil element

receptacle.

A. Surface cooking area B. Cookware/canner C. ½" (1.3 cm) maximum overhang

■ Use flat-bottomed cookware for best heat conduction and

energy efficiency. Cookware with rounded, warped, ribbed or dented bottoms could cause uneven heating and poor cooking results.

■ Determine flatness by placing the straight edge of a ruler

across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and the cookware.

■ Make sure the bottoms of pots and pans are clean and dry

before using them. Residue and water can leave deposits when heated.

■ To avoid damage to the cooktop, do not cook foods directly

on the cooktop.

2. Holding the coil element as level as possible, slowly push the

coil element terminal into the receptacle.

3. When the terminal is pushed into the receptacle as far as it

will go, push down the edge of the coil element opposite the receptacle.

Grill Use

Before the first use, wash the grill grates and dry. See the “Cooktop Use” section. Then “season” the surface by wiping on a thin coating of cooking oil. Remove excess oil by wiping with paper towel. This procedure should be repeated after the grill grates are cleaned in the dishwasher (detergent may remove seasoning) or anytime a sugar-based marinade (for example, barbecue sauce) is going to be used.

■ Preheat the grill on Hi for 5 minutes. Preheating improves the

flavor and appearance of meats and quickly sears the meat to help retain the juices.

■ For the attractive “branded” look on steaks, be sure grill is

preheated.

■ Allow space between food on the grill.

■ Use nonmetallic spatulas or utensils to avoid damaging the

nonstick grill grate finish.

■ Excessive flare-ups indicate that the grill interior needs to be

cleaned, or that excessive amounts of fat are in the meat, or that the meat was not properly trimmed. Only a normal amount of fat is necessary to produce the smoke needed for that smoked, “outdoor” flavor.

■ Excessive fat can create cleaning and flare-up problems.

Allowing excessive amounts of grease or drippings to constantly flare-up voids the warranty on the grill grates.

■ If excess grease causes sustained flare-ups:

■ Turn on the fan manually.

■ Immediately turn grill controls to Off.

■ Remove meat from grill.

■ Grease drippings will occasionally ignite to produce harmless

puffs of flame for a second or two. This is a normal part of the cooking process.

■ Do not leave the grill unattended while cooking.

■ For best results, buy top grade meat. Meat that is at least

¾" (1.9 cm) thick will grill better than thinner cuts.

■ Trim excess fat to reduce spattering. Slit the remaining fat on

the edges to avoid curling.

■ When basting meats or applying sauces to foods, remember

that excessive amounts accumulate inside the grill and do not improve the food flavor. Anytime a sugar-based marinade (for example barbecue sauce) is going to be used, the grates should be “seasoned” prior to preheating. See the “Grill Use” section.

■ There are many meat marinades that will help tenderize less

expensive cuts of meat for cooking on the grill.

■ Certain foods, such as poultry and non-oily fish, may need

some extra fat. Brush with oil or melted butter occasionally while grilling.

■ Use tongs with long handles or spatulas for turning meats. Do

not use forks as these pierce the meat, allowing juices to be lost.

■ Steaks, chops and hamburgers should be turned only once

to avoid loss of juices.

■ For even cooking, foods such as chicken quarters should be

turned several times.

■ To check for doneness of meats and poultry, use an instant

read thermometer or make a small cut in the center of the food. This will avoid loss of juices.

■ To avoid damage to the grill, do not use aluminum foil,

charcoal or wood chips.

■ To avoid damage to cookware, do not place cookware on the

grill when in use. Food should be cooked directly on the grill grate.

■ Do not allow grill basin pan to become overloaded with

grease.

■ Clean the grill grates frequently. See the “Cooktop Care”

section.

Before removing or replacing grill, make sure the control knobs are turned to OFF. Allow the grill to cool completely before handling.

Downdraft Ventilation System

A. Vent grille (already removed) B. Removable grease filter C. Radiant element cartridge

The downdraft ventilation system will operate automatically on Hi while the grill element is in use.

The downdraft ventilation system consists of a vent grille, filter and vent fan. The downdraft ventilation system removes cooking vapors, odors and smoke from foods prepared on the cooktop.

IMPORTANT: For optimal performance, operate downdraft ventilation system with the filter properly installed.

To avoid the buildup of grease, the filter should be cleaned often. For more information on proper filter placement and cleaning, see

“Downdraft Ventilation System” in the “General Cleaning” section.

To Use Manually:

Rotate the vent fan knob counterclockwise for Lo speed or clockwise for Hi speed.

Home Canning

Canning should be done only on the conventional coil cartridge. See the “Assistance or Service” section for information on ordering the canning element.

■ Center the canner on the coil element. Canners should not

extend more than ½" (1.3 cm) beyond the surface of the element.

■ Do not place canner on 2 coil elements at the same time.

■ For more information, contact your local agricultural

department. Companies that manufacture home canning products can also offer assistance.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element or surface burner.

Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop or grates. Aluminum and copper may be used as a core or base in cookware. However, when used as a base they can leave permanent marks on the cooktop or grates.

Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material. For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.

Use the following chart as a guide for cookware material characteristics.

COOKWARE CHARACTERISTICS

Aluminum

Cast iron ■ Heats slowly and evenly.

Ceramic or Ceramic glass

Copper ■ Heats very quickly and evenly.

Earthenware

Porcelain enamel-onsteel or cast iron

Stainless steel

■ Heats quickly and evenly.

■ Suitable for all types of cooking.

■ Medium or heavy thickness is best for

most cooking tasks.

■ Good for browning and frying.

■ Maintains heat for slow cooking.

■ Follow manufacturer’s instructions.

■ Heats slowly, but unevenly.

■ Ideal results on low to medium heat

settings.

■ Follow manufacturer’s instructions.

■ Use on low heat settings.

■ See stainless steel or cast iron.

■ Heats quickly, but unevenly.

■ A core or base of aluminum or copper

on stainless steel provides even heating.

COOKTOP CARE

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.

Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.

CERAMIC GLASS

To avoid damage to ceramic glass, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia.

Always wipe with a clean, wet cloth or sponge and dry thoroughly to avoid streaking and staining.

Cooktop Polishing Creme is recommended for regular use to help avoid scratches, pitting and abrasions, and to condition the cooktop. It may be ordered as an accessory. See “Assistance or Service” to order.

A Cooktop Scraper is also recommended for stubborn soils, and can be ordered as an accessory. See “Assistance or Service” to order. The Cooktop Scraper uses razor blades. Store razor blades out of the reach of children.

Cleaning Method: Light to moderate soil

■ Paper towels or clean damp sponge

Sugary spills (jellies, candy, syrup)

■ Cooktop Scraper:

Scrape sugary spills while the cooktop is still warm. You may want to wear oven mitts while doing so.

■ Cooktop Polishing Creme and clean damp paper towel:

Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears.

Heavy soil, dark streaks, specks and discoloration

■ Cooktop Polishing Creme or nonabrasive cleanser:

Rub product into soil with a damp paper towel or soft cloth. Continue rubbing until white film disappears.

Burned-on soil

■ Cooktop Polishing Creme and Cooktop Scraper:

Rub creme into soil with damp paper towel. Hold scraper as flat as possible on surface and scrape. Repeat for stubborn spots. Polish entire cooktop with creme and paper towel.

Metal marks from aluminum and copper

■ Cooktop Polishing Creme:

Clean as soon as cooktop has cooled down. Rub creme into surface with a damp paper towel or soft cloth. Continue rubbing until white film disappears. The marks will not totally disappear but after many cleanings become less noticeable.

Tiny scratches and abrasions