Jandy AE-Ti Series, AE1500T, AE2000T, AE2000T-263, AE2500T Installation And Operation Manual

Installation and Operation Data

Installation and
Op er a tion Man u al

Jandy® Heat Pumps

Model AE-Ti

DANGER

RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. The electrical supply to this product

must be installed by a licensed or certifi ed electrician in accordance with the National Electrical
Code and applicable local codes and ordinances. Improper installation will create an electrical
hazard, which could result in death or serious injury to pool or spa users, installers, or others
due to electrical shock, and may also cause damage to property. Read and follow the specifi c
instructions inside this manual.

DANGER

RISQUE DE CHOC ÉLECTRIQUE OU ELECTROCUTION. Cet appareil doit être installé par un

électricien certifi é conformément au National Electrical Code et aux normes et règlementations
locales. Une installation incorrecte peut entraîner un risque de problème électrique (choc
électrique ou électrocution) pouvant causer des blessures graves et même la mort des
installateurs et/ou utilisateurs de SPA et Piscines. Lire le manuel et se conformer aux directives.

PELIGRO

RIESGO DE DESCARGA ELÉCTRICA O ELECTROCUTAMIENTO. El suministro eléctrico de

este producto deberá ser instalado por un electricista autorizado o diplomado, de acuerdo al
Código Eléctrico Nacional y a los códigos y normativas que apliquen localmente. Una instalación
inadecuada podría originar riesgos eléctricos y ocasionar la muerte o lesiones graves a los
usuarios de la piscina o spa, instaladores u otros, como consecuencia de una descarga eléctrica,
pudiendo así mismo ocasionar daños a la propiedad. Léa y siga las instrucciones específi cas que
se recogen en este manual.

H0569300D

Table of Contents

Page 1

Section 1. General Information ..................3

1.1 Introduction ......................................................... 3

1.2 Consumer Information and Safety ...................... 3

1.2.1 Spa/Hot Tub Safety Rules ............................3

1.2.2 Swimming Pool Energy Saving Tips ............ 4

1.3 Warranty ............................................................. 4

1.4 Codes and Standards ......................................... 5

1.5 Technical Assistance ........................................... 5

1.6 Materials Needed For Installation ....................... 5

1.6.1 Materials for All Installations ........................ 5

1.6.2 Recommended Materials for Installations .... 5

1.7 Specifications ...................................................... 5

1.7.1 General Specifications ................................. 5

1.7.2 Dimensions .................................................. 5

1.7.3 Technical Specifications ...............................6

Section 2. Installation Instructions ...........7

2.1 General Information ............................................ 7

2.2 Location Requirements .......................................7

2.2.1 Introduction .................................................. 7

2.2.2 Clearances ...................................................7

2.2.3 Equipment Pad ............................................ 8

2.2.4 Condensation and Drainage ........................ 8

2.2.5 Lawn Sprinklers ........................................... 8

2.2.6 Roof Run-off ................................................. 8

2.2.7 Installation of Anchor Clamps ...................... 8

4.5.2.1 Configure the AquaLink RS Control

System ................................................. 18

4.5.2.2 Install the Remote TSTAT .................... 18

4.5.2.3 Configure the Control Panel ................19

4.5.3 Connection to a Secondary User

Interface ..................................................... 19

Section 5. Operation ..................................19

5.1 Initial Start-up Precautions ................................ 19

5.2 Operating the Controller ...................................20

5.2.1 Off Mode .................................................... 20

5.2.2 Pool Mode - (Normal Heat) ........................ 20

5.2.3 Pool Mode - (Optional Maintain Heat) ........ 20

5.2.4 Spa Mode - (Normal Heat) ......................... 20

5.2.5 Spa Mode - (Optional Maintain Heat) ........21

5.3 Operating Features of Hybrid Units with

Optional Chiller ................................................. 21

5.3.1 Pool Mode - (Normal Chill) ......................... 21

5.3.2 Pool Mode - (Optional Maintain Chill) ........ 21

5.3.3 Spa Mode - (Optional Maintain Chill) ......... 21

5.4 User Setup Options ..........................................21

5.4.1 Language Setup ......................................... 21

5.4.2 Temperature Scale Setup .......................... 22

5.4.3 Spa Timer Setup ........................................ 22

5.4.4 Display Light Setup .................................... 22

5.5 Set Point Lockout .............................................. 22

5.6 Water Pressure Switch Adjustment ................... 22

Section 3. Water Connections ...................9

3.1 Plumbing Layout ................................................ 9

3.2 Water Connections at Heat Pump ...................... 9

3.3 Check Valve Installation .................................... 10

3.4 Automatic Flow Control Valve ...........................10

3.5 Multiple Unit Installation ....................................10

3.5.1 Heat Pump and Heater Combination .........10

3.5.2 Multiple Heat Pump Connections ............... 10

Section 4. Electrical Connections ............13

4.1 General Information .......................................... 13

4.2 Main Power .......................................................13

4.3 Bonding ............................................................. 17

4.4 Pump Connection (Maintain Temp Feature) ..... 17

4.5 Optional Remote Controls ................................17

4.5.1 Connection to a Remote Pool-Off-Spa

Selector (3-Wire Connection) ..................... 17

4.5.1.1 Install the Remote Pool-Off-Spa

Selector ................................................ 17

4.5.1.2 Configure the Control Panel ................17

4.5.2 Connection to an AquaLink RS Control
System or Remote TSTAT

(2-Wire Connection) ................................... 18

Section 6. General Maintenance ..............24

6.1 Water Chemistry ............................................... 24

6.2 Winterizing ........................................................ 24

6.3 Spring Start-Up ................................................. 24

6.4 Inspection and Service .....................................25

6.4.1 Owner Inspection ....................................... 25

6.4.2 Professional Inspection .............................. 25

Section 7. Professional Maintenance

and Service ..............................26

7.1 Heat Pump Design ............................................ 26

7.2 Heat Pump Components and Operation ........... 26

Section 8. Troubleshooting ......................27

8.1 Troubleshooting Guide......................................27

8.2 Diagnostics ....................................................... 28

Section 9. Replacement Parts ..................29

9.1 Ordering Information .........................................29

9.2 Jandy AE-Ti Heat Pumps Parts List ..................29

9.3 Jandy AE-Ti Heat Pumps Exploded View ........ 30

Page 2

Figures and Tables

Figure 1. Jandy AE-Ti Heat Pumps Dimensions .......6

Figure 2. Anchor Clamp Positions .............................9

Figure 3. Anchor Clamp Installation ..........................9

Figure 4. Standard Plumbing Layout ....................... 11

Figure 5. Plumbing For Heating System

Combinations ........................................... 11

Figure 6. Two Heat Pump Plumbing Layout ............12

Figure 7. Four Heat Pump Plumbing Layout ...........12

Figure 8. AE-Ti Single-Phase Electrical Supply

Wiring Diagram ........................................14

Figure 9. AE-Ti 3-Phase Electrical Supply Wiring

Diagram ...................................................15

Figure 10. Example of Maintain Temp Wiring to

the Time Clock .........................................16

Figure 11. AE-Ti Heat Pump Front View ...................16

Figure 12a. Remote Pool-Off-Spa Connection ...............

(3-Wire Connection) .................................17

Figure 12b. AquaLink RS or Remote TSTAT

Connection (2-Wire Connection) ..............17

Figure 13. AquaLink RS to AE-Ti Heat

Pump/Chiller Wiring .................................18

Figure 14. Main Control Panel ..................................20

Figure 15. Winterizing the AE-Ti Heat Pump .............24

Figure 16. Heat Pump Operation Overview ..............26

Figure 17. Jandy AE-Ti Heat Pumps

Exploded View .........................................30

Table 1. AE-Ti Heat Pump Technical

Specifications ............................................. 6

Table 2. Heat Pump Clearances ..............................7

Table 3. Optimal Water Chemistry Ranges ............23

Table 4. Heat Pump Troubleshouting Guide ..........27

Table 5. Heat Pump Diagnostics ...........................28

Page 3

Section 1. General Information

1.1 Introduction

This manual provides installation and operation
instructions for the Jandy AE-Ti models of heat pumps.
Read these installation and operation instructions
completely before proceeding with the installation.
Consult Jandy with any questions regarding this
equipment. To obtain additional copies of this manual
contact us at 707-776-8200 ext. 237. The following is
the address information for Jandy:

2735 NW 63rd Court.

Fort Lauderdale, FL USA 33309

The AE-Ti heat pump gets electrical power from
an external source and provides a dual digital thermostat
control system for pool/spa combinations or preheat
convenience.

This heat pump is specifically designed for heating
fresh water swimming pools and spas. Do not use it
as a general service heater. Consult your dealer for the
appropriate Jandy products for these applications.

NOTE “Fresh water swimming pools and spas” include

systems that utilize saltwater chlorine generator
units, such as the Jandy AquaPure Electronic
Chlorine Generator. Please ensure that the salt
content of the pool/spa does not exceed
4000 ppm and water fl ow rate is within
30-125 gpm (110-125 lpm)

ATTENTION

Installation and service must be performed by
a qualifi ed installer or service agency.

To the Installer: After installation, these

instructions must be given to
the homeowner or left on or
near the heat pump.

To the User: This manual contains

important information that
will help you in operating and
maintaining this heat pump.
Please retain it for future
reference.

1.2 Consumer Information and Safety

The AE-Ti series of heat pumps are designed
and manufactured to provide many years of safe
and reliable service when installed, operated and
maintained according to the information in this manual
and the installation codes referred to in later sections.

Throughout the manual, safety warnings and cautions
are identified by the “ “ symbol. Be sure to read and
comply with all of the warnings and cautions.

1.2.1 Spa/Hot Tub Safety Rules

WARNING

The U.S. Consumer Product Safety Commission
warns that elevated water temperature can
be hazardous. Consult heater operation and
installation instructions for water temperature
guidelines before setting temperature.

AVERTISSEMENT

La Commission U.S. de Sécurité des Produits
pour les Consommateurs indique que des
températures de l’eau élevées peuvent être
dangereuses. Voir la notice d’installation
et de fonctionnement pour le réglage de la
température.

AVISO

La Comisión de Seguridad de Productos para
el Consumidor de los Estados Unidos, advierte
que una temperatura elevada del agua puede
ser peligrosa. Consulte las instrucciones de
instalación y funcionamiento del calentador
para seguir las directrices relacionadas con la
temperatura del agua antes de proceder a fi jar
la temperatura.

WARNING

The following “Safety Rules for Hot Tubs,”
recommended by the U.S. Consumer Product
Safety Commission, should be observed when
using the spa.

AVERTISSEMENT

Les Règlements suivants pour Cuves
Thermales, tel que recommandés par la
Commission U.S. de Sécurité des Produits pour
les Consommateurs, devraient être respectés
lors de l’utilisation du spa.

AVISO

Al utilizar el spa, deberán observarse, las
siguientes “Reglas de Seguridad para Baños
Calientes” recomendadas por la Comisión de
Seguridad de Productos para el Consumidor de
los Estados Unidos.

Page 4

1. Spa or hot tub water temperature should never
exceed 104°F (40°C). One hundred degrees
Fahrenheit (100°F [38°C]) is considered safe for a
healthy adult. Special caution is recommended for
young children.

2. The drinking of alcoholic beverages before or
during spa or hot tub use can cause drowsiness
which could lead to unconsciousness, and
subsequently result in drowning.

3. Pregnant women take note! Soaking in water
above 102°F (38.5°C) can cause fetal damage
during the fi rst three months of pregnancy (which
could result in the birth of a brain-damaged or
deformed child). If pregnant women are going
to use a spa or hot tub, they should make sure
the water temperature is below 100°F (38°C)
maximum.

4. The water temperature should always be checked
with an accurate thermometer before entering a
spa or hot tub. Temperature controls may vary by
as much as 1F° (1C°).

5. Persons with a medical history of heart disease,
diabetes, circulatory or blood pressure problems
should consult their physician before using a hot
tub or spa.

6. Persons taking any medication which induces
drowsiness (e.g., tranquilizers, antihistamines, or
anticoagulants) should not use spas or hot tubs.

7. Prolonged immersion in hot water can induce
hyperthermia.

Hyperthermia occurs when the internal body

temperature reaches a level several degrees above the
normal body temperature of 98.6°F (37°C). Symptoms
include dizziness, fainting, drowsiness, lethargy, and an
increase in the internal body temperature. The effects of
hyperthermia include:

• Lack of awareness of impending hazard

• Failure to perceive heat

1.2.2 Swimming Pool Energy Saving Tips

It is important to note that a heat pump will not
heat a pool as fast as a large gas or electric pool heater.
If the pool water is allowed to cool significantly, it may
take several days to return to the desired swimming
temperature. For weekend use, it is more economical
to maintain the pool water temperature at or near your
desired swimming temperature. If you do not plan to
use your pool for a prolonged period, then you might
choose to turn the heat pump completely off or decrease
the temperature setting of the control several degrees to
minimize energy consumption.

Jandy offers the following recommendations to
help conserve energy and minimize the cost of operating
your heat pump without sacrificing comfort.

1. The American Red Cross recommends a maximum

water temperature of 78°F (25°C). Use an accurate

pool thermometer. A difference of 4°F (2°C) ,

between 78°F and 82°F (26°C and 28°C), will

signifi cantly increase energy consumption.

2. Carefully monitor the water temperature of your

pool in the summertime. You can reduce heat

pump usage due to warmer air temperatures.

3. During the winter or when on vacation for longer

than a week, turn off the heat pump.

4. Find the proper setting on the heat pump

temperature control and use the Set Point Lockout

or lock the cover on the heat pump controller to

discourage further adjustments.

5. Set the pump time clock to start the pump no

earlier than 6:00 AM during the pool heating

season. This is the time when nightly heat loss

balances.

6. Where possible, shelter the pool from prevailing

winds with well-trimmed hedges or other

landscaping, cabanas, or fencing.

7. Always use a pool cover when practical. Besides

providing a valuable safety feature, a pool cover

will reduce heat loss, conserve chemicals, and

reduce the load on fi lter systems.

• Failure to recognize need to leave spa

• Physical inability to leave spa

• Fetal damage in pregnant women

• Unconsciousness resulting in a danger of
drowning

1.3 Warranty

The AE-Ti heat pump is sold with a limited factory
warranty. Details are specified on the back cover of this
manual.

Make all warranty claims to an authorized Jandy

Page 5

dealer or directly to the factory. Claims must include the
heat pump serial number and model (this information
can be found on the rating plate), installation date, and
name of the installer. Shipping costs are not included in
the warranty coverage.

The warranty does not cover damage caused by
improper assembly, installation, operation, winterizing,
field modification, or failure to earth bond and
properly ground the unit. Any changes to the heat
pump, evaporator, heat exchanger, wiring, or improper

installation may void the warranty.

1.4 Codes and Standards

The AE-Ti heat pump is listed by ETL as
complying with the latest edition of the “UL Standard
for Safety for Heating and Cooling Equipment”, UL
1995 and CSA C22.2 No. 236.

All Jandy heat pumps must be installed in
accordance with the local building and installation
codes as per the utility or authority having jurisdiction.
All local codes take precedence over national codes. In
the absence of local codes, refer to the latest edition of
the National Electrical Code (NEC) in the United States
and the Canadian Electrical Code (CEC) in Canada for
installation.

1.5 Technical Assistance

Consult Jandy Technical Support Department or
your local Jandy dealer with any questions or problems
involving the specifications, installation, and operation
of your Jandy equipment. An experienced technical
support staff is ready to assist you in assuring the proper
performance and application of Jandy products. For
technical support call the Jandy Heat Pumps Technical
Service Department at [phone].

1.6 Materials Needed For Installation

NOTE Flex conduit is recommended for connecting

the electrical supply wires to the heat pump so
that the front panel may be removed easily for
servicing.

4. Electric cutout switch that will interrupt all power

to the unit. This switch must be within line of sight
of the heat pump.

5. Watertight conduit to run the electrical supply line.

1.6.2 Recommended Materials for
Installations

Jandy recommends installing isolation valves
on the inlet and outlet water connections for ease of
serviceability.

1.7 Specifi cations

1.7.1 General Specifi cations

Suitable for indoor and outdoor use. Clearances
shown in Table 2 must be adhered to.

Water Pipe/Heater Connection

Plastic 2” PVC (Unions

included)

Flow Rate

Maximum

Optimum

Minimum

Maximum Working Water
Pressure

Electrical Supply

Voltage Requirements
1-Phase

125 gpm
(475 lpm)
55 gpm
(210 lpm)
30 gpm
(110 lpm)

75 psi

208/230 VAC 60Hz

1.6.1 Materials for All Installations

The following items are needed and are to be

supplied by the installer for all heat pump installations:

1. Plumbing connections (2”).

2. Level surface for proper drainage.

3. Suitable electrical supply line. See rating plate on
unit for electrical specifi cations. A junction box is
not needed at the heat pump; connections are made
inside of the heat pump electrical compartment.
Conduit may be attached directly to the heat pump
jacket.

3-Phase

208/230 VAC 60Hz
(Model dependent)

1.7.2 Dimensions

See Figure 1 for a diagram showing the heat
pump’s dimensions and for dimensions to critical
connections.

Page 6

MODEL SIZE DIMENSIONS

ABCDEFG
AE1500 26” 31” 7.25” 25” 21” 12” 35”
AE2000 33” 38” 10.75” 26” 22” 13” 41”
AE2500 33” 42” 10.75” 30” 26” 17” 41”
AE3000 33” 42” 10.75” 30” 26” 17” 41”

3.5”

A

B

D

E

F

C

11. 5”

G

Figure 1. Jandy AE-Ti Heat Pumps Dimensions

1.7.3 Technical Specifi cations

MODEL AE1500T AE2000T AE2000T--263 AE2500T AE2500T--263 AE3000T AE3000T--263

VOLTAGE/FREQUENCY/PHASE 208-230/60/1 208-230/60/1 208-230/60/3 208-230/60/1 208-230/60/3 208-230/60/1 208-230/60/3

OUTPUT 73,000 BTUs 100,000 BTUs 115,000 BTUs 131,000 BTUs

COP 5.6 5.4 5.5 5.9

MINIMUM CIRCUIT AMPACITY 28A 40A 24A 40A 29A 48A

MAX OVER CURRENT PROTECTION 48A 68A 39A 68A 48A 80A 50A

HEAT EXCHANGER Titanium

COMPRESSOR 40K Scroll 60K Scroll 68K Scroll 81K Scroll

CABINET ABS

REFRIGERANT 56 Oz, R-22 72 Oz, R-22 108 Oz, R-22 116 Oz, R-22

REFRIGERANT HIGH PRESSURE ALARM 450 PSI (reset at 285 PSI)

REFRIGERANT LOW PRESSURE ALARM 30 PSI (reset at 74 PSI)

LOW WATER FLOW ALARM 30 GPM

MAXIMUM HEIGHT BELOW WATER
LEVEL

MAXIMUM HEIGHT ABOVE WATER
LEVEL

OPTIMAL WATER FLOW 55 GPM

MINIMUM WATER FLOW 30 GPM

MAXIMUM WATER FLOW 125 GPM

AIR FLOW 2060 CFM 4120 CFM

WATER TEMPERATURE DIFFERENTIAL
(DELTA T)

UNION SIZE 2”

WEIGHT 225 LBS 325 LBS

SOUND PRESSURE PER ISO 3471 58.9 dBa

11 feet below pool level

5 feet above pool level

Adjustable between 1°F to 5°F

Table 1. AE-Ti Heat Pump Technical Specifi cations

31A

Page 7

Section 2. Installation Instructions

2.1 General Information

Install the Jandy heat pumps in accordance
with the procedures in this manual, local codes and
ordinances, and in accordance with the latest edition of
the appropriate national code. (See Section 1.4, “Codes
and Standards”.)

Correct installation is required to assure safe
operation. The requirements for Jandy heat pumps
include the following:

1. Field assembly (if required).

2. Appropriate site location and clearances.

3. Suffi cient air ventilation.

4. Proper electrical wiring.

5. Adequate water fl ow.

This manual provides the information needed to
meet these requirements. Review all application and
installation procedures completely before continuing the
installation.

2.2 Location Requirements

2.2.1 Introduction

ATTENTION

Lorsque l’équipement d’une piscine est situé
sous la surface de l’eau, une fuite provenant de
n’importe quel élément peut causer une perte
d’eau importante ou une inondation. Jandy Pool
Products, Inc. n’est pas responsable des pertes
d’eau, des inondations ou des avaries causées
par une installation ou un entretien inadéquat.

PRECAUCIÓN

Cuando el equipo de la piscina esté situado
por debajo de la superfi cie de la piscina, la
fuga de cualquiera de los componentes, podría
ocasionar la pérdida de grandes cantidades de
agua o inundación. Jandy Pool Products, Inc. no
se responsabilizará de dichas pérdidas de agua
o inundaciones, ni de los daños que puedan
derivarse de las mismas.

Avoid placing the heat pump in locations where
it can cause damage by water or condensate leakage. If
this is not possible, provide a suitable drain pan to catch
and divert any leakage.

All criteria given in the following sections reflect
minimum clearances. However, each installation must
also be evaluated, taking into account the prevailing
local conditions such as proximity and height of walls,
and proximity to public access areas.

NOTE Indoor installations require special

considerations for condensate drainage and
venting the cold air produced by the heat
pump. Contact the Jandy Heat Pump Technical
Service Department at [phone].

CAUTION

When pool equipment is located below the pool
surface, a leak from any component can cause
large scale water loss or fl ooding. Jandy Pool
Products, Inc. cannot be responsible for such
water loss or fl ooding or resulting damage.

Table 2. Heat Pump Clearances

Side of Heat
pump

Minimum Clearances for

Operation

Inches Centimeters Inches Centimeters

Front
Rear
Left
Right
To p

6152460
6151230
6151230
6151230

60 150 60 150

2.2.2 Clearances

The heat pump must be placed to provide
clearances on all sides for maintenance and inspection.
See Table 2.

24” (60 cm) access in front of the heat pump
provides adequate room for serviceability.

If the heat pump is to be installed in a garage
or under a vertical overhang, the unit must have a
minimum of 5 feet clearance from the top of the heat
pump.

In the U.S., the heat pump must be installed at least
5 feet (1,5 meters) from the inside wall of the pool or spa
unless the heat pump is separated from the pool or spa by
a 5 foot high solid fence or other permanent barrier.

Recommended Clearances

for Serviceability

NOTE Clearances listed in
Table 2 are manufacturer’s
tested values. These are
given as minimum values.
Where local and national
codes apply, and values are
different than those listed in
Table 2, use the greater value
to ensure safe and proper
operation.

Page 8

Aux Etats-Unis, ce chauffe-piscine doit être
installé á au moins 5 pieds (1,5 m) de la paroi
interne de la piscine à moins d’être isolé de la
piscine par une clôture, un mur ou autre barrière
permanente.

En Estados Unidos, esta bomba de calor
deberá instalarse a una distancia de al menos 5 pies
(1,5 metros) de la pared interior de la piscina; a
menos que la bomba de calentar esté separada de
la piscina mediante una valla sólida de 5 pies (1,5
metros) de altura u otra barrera permanente.

In Canadian installations, the minimum distance to
be maintained from the inside wall of the pool or spa is
3 meters (approx. 10 feet).

Pour les installations canadiennes, la distance
minimale à maintenir du mur intérieur de la piscine
ou du spa est de 3 mètres (approximativement 10
pieds).

2.2.3 Equipment Pad

Place the heat pump on a flat slightly pitched
surface, such as a concrete or fabricated slab (pad). This
allows proper drainage of condensation and rain water
from the base of the unit. If possible, the pad should be
placed at the same level or slightly higher than the filter
system equipment pad.

NOTE Ensure that the pad is pitched not more than ¼

inch per foot toward the compressor end (front)
of the heat pump. Pitch slab from back to front
¼ inch per foot maximum and level from side to
side.

2.2.4 Condensation and Drainage

Condensation will occur from the evaporator coil
while the unit is running and drain at a steady rate,
usually three to five gallons per hour, depending upon
ambient air temperature and humidity. The more humid
the ambient conditions, the more condensation will be
produced. The bottom of the unit acts as a tray to catch
rainwater and condensation. Keep the drain hole located
on the right side of the base of the unit clear of debris.

If the heat pump is installed indoors, means of
condensate disposal must be provided. The drain hole
in the base of the heat pump is tapped to fit an optional
3/4” diameter barbed adapter, Jandy p/n R3004100 (see
Section 9, “Replacement Parts”). If using the barbed
adapter, connect a length of 3/4” tubing (5’ is included
in Jandy p/n R3004100) to the adapter, then route it

into a drain or outside the building to dispose of the
condensate. It is important to remember that no part of

the tubing or hose may be above the level of the drain
hole in the base of the heat pump.

2.2.5 Lawn Sprinklers

Keep lawn sprinkler heads from spraying on the
heat pump to prevent corrosion and damage. Use a
deflector if needed.

2.2.6 Roof Run-off

Make sure the heat pump is not located where
large amounts of water may run-off from a roof into
the unit. Sharp sloping roofs without gutters will allow
massive amounts of rain water, mixed with debris from
the roof to be forced through the unit. A gutter or down
spout may be needed to protect the heat pump.

2.2.7 Installation of Anchor Clamps

In Florida, building codes require that the heat
pump be anchored to the equipment pad or platform
to withstand high wind pressures created during
hurricanes.

This heat pump is provided with anchor clamps
designed to hold the unit to the equipment pad in high
wind conditions. Installation of the anchor clamps is
recommended in all installations and are required in
Florida (reference Florida Building Code, Mechanical
Section 301.13).

To install the anchor clamps:

1. Be sure that the heat pump is in its permanent

location on the equipment pad.

2. Remove the anchor clamps from the installation

and instruction package.

NOTE: Bolts and bolt anchors are not included with

the heat pump. Jandy recommends that a
1/4” x 1½” long stainless steel Tapcon
concrete screw is used to mount the clamp
to the equipment pad. The Tapcon type
concrete screw meets Florida building code
requirements.

®

type

3. Place the clamps at the base of the heat pump in

the locations indicated in Figure 2.

NOTE: To Install the brackets on the front of the heat

pump, the front cover must be loosened enough
in order to place the bracket over the lip of the
base. Be sure to re-tighten the front jacket
panel to the heat pump.

4. Fit the hook of each clamp over the lip on the

base panel of the heat pump. The hook should

fi t between the lip of the base panel and the

evaporator coil guard (see Figure 3).

Page 9

Attach anchor
brackets to base
of heat pump
where indicated
by the arrows.

Figure 2. Anchor Clamp Positions

5. Mark the position of the hole in each clamp on the
equipment pad.

6. Drill a hole in the cement using a masonry drill
bit, with a diameter as determined by the concrete
anchor, at each of the marks on the equipment pad.
The hole should be approximately 1-1/2” deep.

7. Insert a bolt anchor into each of the holes. Be sure
the anchors are set completely into the holes.

8. Position the anchor clamps so that the holes in the
clamps are over the bolt anchors. Be sure that the
clamp hooks are over the lip of the heat pump base
(see Figure 3).

9. Insert an anchor bolt through each clamp into the
anchor and tighten to secure the clamp and heat
pump to the equipment pad.

Section 3. Water Connections

EVAPORATOR
COIL GUARD

EVAPORATOR
COIL

HEAT PUMP
PLASTIC BASE

CONCRETE

EQUIPMENT PAD

1/4" x 1-1/2"
STAINLESS STEEL
TAP CON® TYPE
CONCRETE SCREW
AND WASHER
(Installer Provided)

HEAT PUMP
ANCHOR
BRACKET

3/16" DRILLED
HOLE

3" minimum

Figure 3. Anchor Clamp Installation

Arrangement of pool system components other
than as illustrated in the preceding and following
diagrams can affect the operation of the heat pump’s
water pressure switch. Location of the heat pump above
or below the pool water surface can also affect operation
of the switch. In general, the pressure switch can be
adjusted to accommodate this effect if the heat pump
water connections are no more than five feet below the
pool water surface or no more than 11 feet above it. See
instructions for pressure switch adjustment (Section

5.6) in the heat pump start-up section of this manual for
more information. If the heat pump is installed outside
of this range, an external flow switch may need to be
installed in the plumbing upstream of the heat pump.
Call the Jandy Heat Pump Technical Service department
at [phone] for details.

Be advised that when pool equipment is located
below the pool surface a leak can result in large scale
water loss or flooding. Jandy cannot be responsible for
such water loss or flooding or the damage caused by
either occurrence.

3.1 Plumbing Layout

Figure 4 illustrates the standard plumbing layout
with a single heat pump unit. Following the diagram
from right to left, the plumbing sequence is as follows:

Pool > Pool Pump > Filter > Heat Pump > Check
Valve > Chemical Loop > Chlorinator > Pool

NOTE For normal installations, do not install a shutoff

valve or any kind of variable restriction in the
water piping between the heat pump outlet and
the pool/spa.

3.2 Water Connections at Heat Pump

Shipping plugs have been installed in the water
inlet and outlet ports of the heat pump at the factory.
Before installing any plumbing, remove the shipping
plugs. Filtered water is plumbed to the inlet, located on

the right side of the heat pump front panel. Heated water
flows through the outlet, located on the left side of the
heat pump front. Two inch unions are provided.

Plastic piping (PVC Schedule 40) should be
connected to the heat pump. The unions, provided with
the unit, accept 2” PVC pipe.

Page 10

CAUTION

Make sure that fl ow requirements and pool
water turn over rates can be maintained with
the installation of additional heat pumps and
plumbing restrictions.

ATTENTION

Assurez-vous que la circulation d’eau requise
soit maintenue même si des pompes d’appoints
ou des éléments de plomberie, causant des
restrictions, sont ajoutés.

PRECAUCIÓN

Asegúrese de que los requerimientos de fl ujo
e índices de volumen de agua de la piscina
puedan mantenerse, con la instalación de
bombas de calentar adicionales y restricciones
de fontanería.

In some situations it may be desirable to run the
heat pump in the “Chiller” mode during the hottest
portion of the year and a heater during the cooler
months.

The Jandy heat pump may be plumbed with a gas
or electric heater or any combination of heat sources
including solar. All heat sources must be plumbed in
parallel to work correctly and efficiently.

Figure 5 illustrates a recommended plumbing
layout for a heat pump / heater / solar combination
heating system for a pool / spa combination. Your
system may not contain all of these components, but the
basic plumbing will apply by eliminating the component
in the illustration that is not a part of your system.

3.5.2 Multiple Heat Pump Connections

All plumbing on multiple heat pump installations
must be done in parallel (see Figures 6 and 7). An
equal flow of water to each heat pump is important for
optimum operation.

3.3 Check Valve Installation

The heat pump must be protected from back­siphoning of water. If there is any chance of back­siphoning, provide a check valve between the pool and
the filter pump inlet.

When an automatic chemical feeder is installed
in the plumbing, it must be installed downstream of the
heat pump. A check valve must be installed between
the heat pump and the chemical feeder to prevent back­siphoning of chemically saturated water into the heat
pump where it will damage the components.

3.4 Automatic Flow Control Valve

The inlet/outlet header of the AE-Ti heat pump
comes equipped with an internal automatic flow control
valve. The automatic flow control valve maintains
the proper flow through the heat pump at rates up to
approximately 125 gpm (475 lpm). If the filter system
flow rate is higher than approximately 125 gpm (475
lpm), install a manual bypass valve (see Figure 4).

NOTE Be advised that if your circulation pump is over

2 HP or if the total fl ow exceeds 125 gpm, you
will have to add an external bypass valve.

NOTE It may be necessary to adjust water pressure

switch if a unit is installed below the water level.
See Section 5.6 for details on when and how to
adjust the pressure switch.

NOTE Each heat pump allows a maximum fl ow rate of

125 gpm and requires a minimum of 30 gpm.

3.5 Multiple Unit Installation

3.5.1 Heat Pump and Heater Combination

In certain regions of the country it may be more
economical to run a heat pump during the warmer
months and a gas heater during the cooler months.

CHEMICAL LOOP

CHEMICAL FEEDER

OR OPTIONAL CHLORINE

GENERATION SYSTEM

(JANDY AQUAPURE SHOWN)

Page 11

VENT FOR INDOOR
INSTALLATION ONLY

POOL HEATER

FILTER

Sensors

POOL PUMP

e
r
u
P
a
u
q

A

FROM POOL OR SPA

CHECK VALVE

TO POOL OR SPA

Figure 4. Standard Plumbing Layout

POOL
RETURN

POOL
INTAKE

CHECK
VALVE

MANUAL BYPASS VALVE

HEATER

SPA
MAKE-UP

CHECK
VALVE

HEAT PUMP

FROM SOLAR

TO SOLAR

SPA
RETURN

POOL
DRAIN

SPA
INTAKE

SPA
DRAIN

Figure 5. Plumbing For Heating System Combinations

FILTER

FILTER
PUMP

Page 12

Optional
Isolation Valves

2” PVC

From Filter

3” PVC

To Pool

Figure 6. Two Heat Pump Plumbing Layout

Manual Bypass Valve

To Pool

Figure 7. Four Heat Pump Plumbing Layout

2” PVC

3” PVC

Optional
Isolation Valves

From Filter

Manual Bypass Valve

Page 13

Section 4. Electrical Connections

WARNING

ELECTRICAL SHOCK HAZARD. This heat

pump contains wiring that carries high voltage.

Contact with these wires may result in severe

injury or death. Disconnect power circuit before

connecting the heat pump

AVERTISSEMENT

POSSIBILITÉ DE CHOCS ÉLECTRIQUES.

Ce système de chauffage contient du fi lage

de haut voltage. Un contact avec ces fi ls peut

résulter en des blessures sérieuses ou la mort.

Débranchez le circuit de puissance avant de

relier la pompe à chaleur

AVISO

PELIGRO DE DESCARGA ELÉCTRICA.

Esta bomba de calor, contiene cableado

de alta tensión. El contacto con los cables

podría ocasionar lesiones graves o la muerte.

Desconecte el circuito de alimentación, antes

de conectar la bomba de calentar.

CAUTION

Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation. Verify proper
operation after servicing.

ATTENTION

Au moment de l’entretien des commandes,
étiquetez tous les fi ls avant de les débrancher.
Des erreurs de câblage peuvent entraîner un
fonctionnement inadéquat et dangereux.

PRECAUCIÓN

Proceda a etiquetar todos los cables antes de su
desconexión en los controles de mantenimiento.
Los errores de cableado pueden ocasionar
un funcionamiento peligroso e inadecuado.
Comprobar que el funcionamiento es correcto,
una vez efectuado el mantenimiento.

4.1 General Information

Wiring connections must be made exactly as
shown in the wiring diagram found on the inside of
the heat pump access compartment (see Figure 8 for
single phase electrical wiring and Figure 9 for 3-phase
electrical wiring). The heat pump must include a
definite means of grounding and bonding. There is a
bonding lug on the right side of the heat pump, where a
bond wire must be attached.

4.2 Main Power

Electrical wiring to the heat pump must be in
accordance with the latest edition of the National
Electric Code (NEC), ANSI/National Fire Protection
Association (NFPA) 70 in the United States, and in
Canada, the Canadian Electrical Code (CEC) C22.1,
unless local code requirements indicate otherwise.

The heat pumps come factory-wired intended for
use with either 208/230 VAC, 60 Hz single phase or 3
phase field electrical supply depending on the model.
See the rating plate for the electrical specifications. All
wiring must be done by a certified electrician.

The following is the procedure to wire the AE-Ti
to the electrical source specified on the Rating Plate:

1. Be sure the power to the circuit for the heat pump

is turned off.

2. Remove the four (4) screws that attach the service/

access panel to the heat pump unit (see Figure 11).

3. Remove the front cover of the sheet metal junction

box.

4. Electrical supply lines must be run through

watertight conduit. Run the wires and conduit from

the power source and connect them to the conduit

connection labeled “High Voltage Connection” on

the right side of the heat pump. See Figure 11 for

connection location.

5. Connect the wires to the terminals on the main

contactor as shown in the wiring diagrams. Refer

to Figures 8 and 9.

6. Connect the ground wire to the ground lug

provided in the electrical compartment.

7. Replace the cover of the junction box.

8. Replace the service access panel and replace the

screws to hold it in place.

9. Connect a copper bonding wire (6 ga) to the

bonding lug on the right side of the heat pump.

Page 14

24 VAC

PUMP TIME CLOCK

TRANSFORMER

24~

BL

Y

BK

BR

R

O

MAINTAIN

TEMP

24~

COMPRESSOR

HEATER

RELAY

BK

O

MODEL 3000

Y

BKYBKBK

FAN

Y

W

BK

R

Y

O

RELAY

YBK

BL

BL

W

BK

BL

MAIN

CONTACTOR

24~

W

BK

BK

L

1

BK

O

L

2

ONLY

GROUND

WATER TEMP

BK

AIR TEMP

R

COMPRESSOR
CAPACITOR

BK

RBK

BK
O
BL
R

BK

FAN

CAPACITOR

WATER

PRESSURE SWITCH

BR

BR/W

BL
R
Y
O
R
R

POWER

INTERFACE

AE SERIES

208 - 230 VAC

SINGLE PHASE

60 Hz

WIRING DIAGRAM

R

R

Y

BK

BR

BR/W

RBK BL

HIGH

GR

FAN

COMPRESSOR

USER INTERFACE

REFRIGERANT

PRESS SWITCH

BL

COM

BLWW

W

Y

BR BKBL

LOW
REFRIGERANT
PRESS SWITCH

R22R22

REVERSING VALVE
(OPTIONAL)

HEAT EXCHANGER
ANODE

208/230~

208/230~

24~

24~

24~

208/230~

BK - BLACK/NOIR/NEGRO
BL - BLUE/BLEU/AZUL
BR - BROWN/MARRON/MARRON
BR/W - BROWN WITH WHITE TRACE/MARRON

AVEC UNE TRACE DE BLANC/MARRON

Y BLANCO
GR - GREEN/VERT/VERDE
O - ORANGE/ORANGE/ANARANJADO
R - RED/ROUGE//ROJO
W - WHITE/BLANC/BLANCO
Y - YELLOW/JAUNE/AMARILLO

FACTORY INSTALLED 208/230 VAC

FIELD INSTALLED 208/230 VAC

FACTORY 24 VAC HARNESS

FACTORY 24 VAC

FACTORY OPTIONAL 24 VAC

FACTORY OPTIONAL 208/230 VAC

H3007200A

Figure 8. AE-Ti Single-Phase Electrical Supply Wiring Diagram

Page 15

TRANSFORMER

BL

Y

BL

Y

W

Y-OUT

L1

BK

24 VAC

YBK

Y

Y

THREE PHASE
LINE VOLTAGE

MONITOR

R

24~

L2

PUMP TIME CLOCK

BK

R

COMPRESSOR

HEATER

O

MAINTAIN

TEMP

RELAY

Y

BKYBKBK

Y

W

BK

FAN
RELAY

BK

BL

BL

Y

C

R

BL

MAIN CONTACTOR

BR

O

BK

MODEL 3000

ONLY

BK

BK

BK

Y

O

R

W

W

BK

O

L

1

L

2

L

3

GROUND

WATER TEMP

AIR TEMP

L3

W

BK
O
BL
R

R

BK

R

BK

FAN

CAPACITOR

WATER

PRESSURE SWITCH

AE SERIES

BR

BR/W

R

R

YBK

BR

BR/W

RBK BL

HIGH

GR

FAN

COMPRESSOR

USER INTERFACE

REFRIGERANT

PRESS SWITCH

BL

BL
R

POWER

Y

INTERFACE

O
R
R

COM

WW

BLWW

W

Y

BR BKBL

LOW
REFRIGERANT
PRESS SWITCH

R22R22

REVERSING VALVE
(OPTIONAL)

HEAT EXCHANGER
ANODE

208 - 230 VAC

THREE PHASE

60 Hz

WIRING DIAGRAM

208/230~

208/230~

24~

24~

24~

208/230~

BK - BLACK/NOIR/NEGRO
BL - BLUE/BLEU/AZUL
BR - BROWN/MARRON/MARRON
BR/W - BROWN WITH WHITE TRACE/MARRON

AVEC UNE TRACE DE BLANC/MARRON

Y BLANCO
GR - GREEN/VERT/VERDE
O - ORANGE/ORANGE/ANARANJADO
R - RED/ROUGE//ROJO
W - WHITE/BLANC/BLANCO
Y - YELLOW/JAUNE/AMARILLO

FACTORY INSTALLED 208/230 VAC

FIELD INSTALLED 208/230 VAC

FACTORY 24 VAC HARNESS

FACTORY 24 VAC

FACTORY OPTIONAL 24 VAC

FACTORY OPTIONAL 208/230 VAC

H3007300A

Figure 9. AE-Ti 3-Phase Electrical Supply Wiring Diagram

Page 16

INTERMATIC MODEL T104 MECHANICAL TIMER

(NOT PROVIDED WITH HEAT PUMP)

4

2

3

CLOCK

EQUIPMENT

GROUND

NOTE:

INTERMATIC MODEL T104 (NOT PROVIDED WITH HEAT PUMP) WIRE CONNECTIONS SHOWN AS AN EXAMPLE,
OTHER MODELS MAY HAVE DIFFERENT CONNECTIONS. CONSULT TIMER MANUFACTURER FOR PROPER CONNECTIONS.

MOTOR

MAINTAIN TEMP (PUMP) RELAY
(SEE HEAT PUMP WIRING DIAGRAM)

1

L2

208 - 277 VAC

L1

FIELD INSTALLED COMPONENTS

HEAT PUMP COMPONENTS

PUMP

Figure 10. Example of Maintain Temp Wiring to the Time Clock

SERVICE ACCESS

PANEL (4 SCREWS)

MAINTAIN TEMP TO TIME
CLOCK CONNECTION

CONNECTOR FOR HIGH
VOLTAGE WIRES

CONNECTOR FOR LOW
VOLTAGE WIRES

Figure 11. AE-Ti Heat Pump Front View

Page 17

4.3 Bonding

CAUTION

This heater must be connected to a bonding
grid with a solid copper wire not smaller in
diameter than 6 ga.

ATTENTION

L’appareil de chauffage doit être connecté à
une grille de mise à la terre par un fi l de cuivre
d’un diamètre de calibre minimal 6.

PRECAUCIÓN

Esta bomba de calor deberá estar conectado
a una rejilla de unión con hilo de cobre sólido,
de un diámetro no inferior a 6 ga.

The National Electrical Code and most other U.S.
codes require that all metallic components of a pool
structure, including reinforcing steel, metal fittings,
and above ground equipment be bonded together with
a solid copper conductor not smaller than 6 ga. The
heat pump, along with pumps and other pool equipment
must be connected to this bonding grid. A bonding lug
is provided on the right hand side of the heat pump to
ensure this requirement is met.

4.4 Pump Connection (Maintain Temp

Feature)

This feature allows the heat pump to turn on the

pool pump, bypassing the time clock setting, to maintain
the desired temperature. In order for the MAINTAIN
TEMP feature to be functional, a dedicated line from
the pool pump time clock to the Maintain Temp (Pump)

Relay is needed. See Figure 10.

4.5 Optional Remote Controls

Electrical wiring must be in accordance with all

applicable national and local codes and ordinances.

4.5.1 Connection to a Remote Pool-Off­Spa Selector (3-Wire Connection)

4.5.1.1 Install the Remote Pool-Off-Spa
Selector

1. Turn off the power to both the pool/spa control
system and the heat pump unit.

2. Remove the four (4) screws that attach the service/
access panel to the heat pump unit and the cover to
the junction box (see Figure 11).

3. Run the wires from the pool/spa control system
into the conduit connection labeled “Low Voltage
Connection”, located on the lower right hand side
of the heat pump (see Figure 11).

4. Connect the wiring from the pool/spa control
system to the heat pump remote control terminal
(see Figure 12a).

5. Restore power to the heat pump and the pool/spa
control system.

4.5.1.2 Confi gure the Control Panel

1. Make sure the control is in the OFF mode.

2. To enter the Service Setup mode, press and hold
the MENU, POOL, and SPA buttons for 5
seconds.

NOTE The display will revert back to OFF after one

minute since the last key press.

Figure 12a. Remote Pool-Off-Spa Connection
(3-Wire Connection)

Figure 12b. AquaLink RS or Remote TSTAT
Connection (2-Wire Connection)

Page 18

3. Press the Up or Down button to display

REMOTE. Press the MENU button.The SELECT
REMOTE OFF (default remote) appears, use the

Up or Down button to scroll through the Remote
options. When you reach HI-LO-COM, press the
MENU button to select the remote. Press POOL
or SPA to exit the Service Setup mode.

4.5.2 Connection to an AquaLink RS
Control System or Remote TSTAT
(2-Wire Connection)

4.5.2.1 Confi gure the AquaLink RS Control
System

1. Install a fi xed resistor, with a value of 2.2K
Ohms, in the solar sensor terminals #3 and #4 of
the green, 10-pin terminal bar of the AquaLink
RS Power Center (see Figure 13). (Resistor is
included with the Heat Pump.)

2. Run the wires from the Heat Pump control panel
through the wiring conduit located on the outer
right hand side of the Heat Pump.

3. In the AquaLink Power Center, connect the Heat
Pump to a standard relay, then connect the relay
to the solar pump output on the PCB. Set the time
to 11:59 PM; at 12:00 AM, the AquaLink RS

will auto-relabel Solar as Heat Pump. Otherwise,
the AquaLink RS will auto-relabel Solar as Heat
Pump within 24 hours.

4. The Solar Button will activate the heat pump/
chiller and the Pool and/or Spa Heater Buttons will
activate the gas heater. In this manner the pool or
spa can be heated or chilled by the heat pump, the
gas heater or both.

4.5.2.2 Install the Remote TSTAT

1. Turn off the power to both the pool/spa control
system and the heat pump unit.

2. Remove the four (4) screws that attach the service/
access panel to the heat pump unit and the cover to
the junction box (See Figure 11).

3. Run the wires from the pool/spa control system
into the conduit connection labeled “low voltage
connection”, located on the lower right hand side
of the heat pump (See Figure 11).

4. Connect the wiring from the pool/spa control
system to the heat pump remote control terminal
(See Figure 12b).

5. Restore power to the heat pump and the pool/spa
control system.

2.2K Ohms Resistor
in Solar Sensor
Terminals for Heat
Pump/Chiller

Green- Enabled
Red- On

4321 654321

LED
will not
come on
for Heat
Pump

Heat Pump/Chiller #1

Connector for Low
Voltage Wires

Service/Wiring
Cover Panel

Gas Heater Connections
Terminals 1 and 2

10987654321

Standard
High
Voltage
Relay

Figure 13. AquaLink RS to AE-Ti Heat Pump/Chiller Wiring

Battery
(9Volt)

Low Voltage
Wiring to Low
Voltage Connector
on Heat Pump

To Pressure
Switch

Fireman's
Switch

From Fusible
Link

Gas Heater

Heat Pump/Chiller #2

Service/Wiring

Cover Panel

Connector for Low
Voltage Wires

Page 19

4.5.2.3 Confi gure the Control Panel

1. Make sure the control is in the OFF mode.

2. To enter the Service Setup mode, press and hold

the MENU, POOL, and SPA buttons for 5
seconds.

NOTE The display will revert back to OFF after one

minute since the last key press.

3. Press the Up or Down button to display

REMOTE. The SELECT REMOTE OFF
(default remote) appears, use the Up or Down
button to scroll through the Remote options. When
you reach REMOTE TSTAT, press the MENU
button to select the remote. Press POOL or SPA
to exit the Service Setup mode.

4. Press SPA. For heating, adjust the setpoint to the

maximum setting. For chilling, adjust the setpoint
to the minimum setting.

4.5.3 Connection to a Secondary User
Interface

1. Turn off the power to the heat pump.

2. Remove the four (4) screws that attach the service
access panel to the heat pump and remove the
cover to the junction box. See Figure 11.

3. Run four (4) 22 Ga solid copper wires into the
conduit labeled “Low Voltage Connection” located
on the lower right hand side of the heat pump. See
Figure 11. The wires may be up to 300 feet in
length.

4. Connect the wires to the 4 position terminal on
the upper left hand corner of the Power Interface
PC Board, labeled “User Interface1”. The wires
will be added to the existing wiring to the User
Interface installed on the heat pump.

5. Ensure the wiring is consistent when connecting
the wires to the second User Interface. For
example, BK goes to BK, O goes to O, etc.

Section 5. Operation

CAUTION

Do not use this heat pump if any part has
been under water. Immediately call a qualifi ed
service technician to inspect the heater and
replace any part of the control system which
has been under water.

ATTENTION

N’utilisez pas cet appareil s’il a été plongé
dans l’eau, même partiellement. Faites
inspecter l’appareil par un technicien qualifi é et
remplacez toute partie du système de contrôle
et toute commande qui ont été plongés dans
l’eau.

PRECAUCIÓN

No utilice esta bomba de calor si algunos de
sus componentes han estado debajo del agua.
Póngase inmediatamente en contacto con un
técnico de mantenimiento cualifi cado para que
inspeccione el equipo y reemplace cualquier
parte del sistema de control que haya estado
debajo del agua.

CAUTION

Keep all objects off the top of the heat pump.
Blocking air fl ow could damage the unit and
may void the warranty.

ATTENTION
Ne posez aucun objet sur le dessus de

l’appareil. Il pourrait empêcher la circulation de
l’air, ce qui risquerait d’endommager l’appareil
et d’annuler la garantie.

PRECAUCIÓN

Mantenga todos los objetos fuera de la parte
superior de la bomba de calor. La obstrucción
del fl ujo de aire podría dañar la unidad y
anular la garantía.

6. Re-install the junction box cover and service
access panel and restore power to the heat pump.

5.1 Initial Start-up Precautions

Be sure that there is water in the pool and that the
surface level is above the skimmer or other inlet of the
pool’s filter system.

With any new pool or spa installation, operate
the filter pump with the heat pump off long enough
to completely clean the water. This will remove any
installation residue from the water.

Page 20

Clean the filter at the end of this operation before
starting the heat pump. When raising the temperature
of a cold pool, program the time clock to run the pump
continuously.

This lets the filter system and heat pump operate
continuously until the water reaches the temperature
setting on the temperature control. When that happens,
the heat pump will automatically shut off, but the filter

pump will keep running.

5.2 Operating the Controller

Your new AE-Ti heat pump is controlled by an
advanced microprocessor based controller that provides
a sophisticated yet simple interface to operate your heat
pump for maximum efficiency and enjoyment of your

pool. To locate the control buttons, see Figure 14.

5.2.1 Off Mode

When the control panel is turned off, the screen
displays HEAT PUMP IS OFF PRESS POOL OR

SPA

.

5.2.2 Pool Mode - (Normal Heat)

To enable the pool mode, press POOL. The
associated left green LED indicator will light and the
unit will display SET:XXX°.

NOTE XXX represents the current temperature setting

on the control. The default setting for pool
temperature is 80°F (26°C).

You can change the temperature set point by
pressing the

the Up or Down

temperature set point. After 5 seconds of inactivity, the
new set point is stored in memory.

Up or Down button. Repeatedly press

button until you reach the desired

When the water temperature falls to 1 degree

below the temperature setting

and after a 5 minute

delay, the control will start the heat pump and the
associated right LED will light RED

.

5.2.3 Pool Mode - (Optional Maintain
Heat)

If connected, the Maintain Heat mode allows the
heat pump to monitor the temperature of the water 24
hours a day by turning the pool pump on and sampling
the water temperature. When the water temperature
drops below the programmed temperature set point, the
control will start the heat pump.

To operate in pool mode with the Maintain
Heat feature, press POOL, then press MENU, press
the Down button until MAINTAIN POOL HEAT is
displayed, press the

MENU button.

The associated left green LED indicator will
light and the unit will display

SET:XXX°. Change the

temperature set point by pressing the Up or Down
button until the desired set point is displayed. After
5 seconds of inactivity, the new set point is stored in
memory.

5.2.4 Spa Mode - (Normal Heat)

To enable the spa mode, press SPA. The
associated left green LED indicator will light and the
unit will display SET:XXX°.

NOTE XXX represents the current temperature setting

on the control. The default setting for spa
temperature is 102°F (38°C).

Figure 14. Main Control Panel

Page 21

You can change the temperature set point by

pressing the

the Up or Down

Up or Down button. Repeatedly press

button until you reach the desired
temperature set point. After 5 seconds of inactivity,
the new set point is stored in memory. When the water
temperature falls to 1 degree below the temperature
setting

and after a 5 minute delay, the control will start

the heat pump and the associated right LED will light
RED.

5.2.5 Spa Mode - (Optional Maintain Heat)

If connected, the Maintain Heat mode allows the
heat pump to monitor the temperature of the water 24
hours a day.

When the water temperature drops below the
programmed temperature set point, the control will start
the heat pump.

To operate in spa mode with the Maintain Heat
feature, press
button until
the

MENU button. The associated left green LED

indicator will light and the unit will display

SPA, then press MENU, press the Down

MAINTAIN SPA HEAT is displayed, press

SET:XXX°.

Change the temperature set point by pressing the Up
or

Down button until the desired set point is displayed.

After 5 seconds of inactivity, the new set point is stored
in memory.

5.3 Operating Features of Hybrid Units

with Optional Chiller

NOTE The chiller is an optional equipment. Not all

units are provided with chiller

5.3.1 Pool Mode - (Normal Chill)

To enable the pool mode, press POOL. The
associated left green LED indicator will light and the
unit will display SET:XXX°.

NOTE XXX represents the current temperature setting

on the control. The default setting for pool
temperature is 80°F (26°C).

Press the MENU button. Press the Up or Down
button until you reach POOL CHILL, press the MENU
button. You can change the temperature set point by

pressing the

the Up or Down

temperature set point. After 5 seconds of inactivity,
the new set point is stored in memory. When the water
temperature rises to 1 degree above the temperature
setting
the heat pump and the associated right LED will light

GREEN

Up or Down button. Repeatedly press

button until you reach the desired

and after a 5 minute delay, the control will start

.

.

5.3.2 Pool Mode - (Optional Maintain
Chill)

If connected, the Maintain Chill option mode
allows the unit to monitor the temperature of the
water 24 hours a day by turning the pool pump on and
sampling the water temperature. When the temperature
of the water rises above the desired temperature setting,
the control will then turn on the unit and the associated
right green LED will light.

To operate in pool mode with the Maintain Chill
feature, press

POOL, then press MENU, then press

the Down button until MAINTAIN POOL CHILL is
displayed, press the

MENU button. The associated

left green LED indicator will light and the unit will
display

SET:XXX°. Change the temperature set point

by pressing the Up or Down button until the desired set
point is displayed. After 5 seconds of inactivity, the new
set point is stored in memory.

5.3.3 Spa Mode - (Optional Maintain Chill)

If connected, the Maintain Chill mode allows the
heat pump to monitor the temperature of the water 24
hours a day. When the water temperature rises above the
programmed temperature set point, the control will start
the heat pump.

To operate in the spa mode with the Maintain Chill
feature, press

SPA, then press MENU, press the Down

button until MAINTAIN SPA CHILL is displayed,
press the MENU button. The associated left green LED
indicator will light and the unit will display SET:XXX°.
Change the temperature set point by pressing the

Down button until the desired set point is reached.

or

Up

After 5 seconds of inactivity, the new set point is stored
in memory.

5.4 User Setup Options

The User Setup options allow the user to select
specific Languages, Temperature Scale, Spa Timer, and
Display Light options.

5.4.1 Language Setup

1. Make sure the control is in the OFF mode.

2. To enter the User Setup mode, press and hold the

MENU button for 5 seconds.

NOTE The display will revert back to OFF after one

minute since the last key press.

3. To select a language, use the Up or Down button

to display SELECT USER SETUP LANGUAGE.

Press the MENU button. The SELECT

LANGUAGE ENGLISH

appears, use the

Up or Down button to scroll

through the language options. When you reach the

(default language)

Page 22

desired language, press the MENU button to select
the language. Press POOL or SPA to exit the
User Setup mode.

5.4.2 Temperature Scale Setup

1. Make sure the control is in the OFF mode.

2. To enter the User Setup mode, press and hold the

MENU button for 5 seconds.

3. To select temperature scale, use the

Up or Down

button to scroll through to display SELECT

USER SETUP TEMPERATURE SCALE

. Press

the MENU button. The SELECT TEMP SCALE

°F:

(default temperature scale) appears, use the

Up or Down button to scroll to display SELECT
TEMP SCALE °C:

. When you reach the desired

temp scale, press the MENU button to select. Press

POOL or SPA to exit the User Setup mode.

5.4.3 Spa Timer Setup

1. Make sure the control is in the OFF mode.

2. To enter the User Setup mode, press and hold the

MENU button for 5 seconds.

3. To select spa timer, use the

scroll through to display

SPA TIMER
SELECT SPA TIMER CONTINUOUS: (default

. Press the MENU button. The

Up or Down button to

SELECT USER SETUP

spa timer setting) is displayed. To turn the spa
on or off indefi nitely, press the MENU button to
select.

To select the length of time for the spa to run,

use the

SELECT SPA TIMER TIME SELECTION. Press

Up or Down button to scroll to display

the MENU button to select. The display SELECT

SPA TIME 01:00 HRS:

(default time setting) is

displayed. Use the Up or Down button to select
the length of time for the spa to run (between
00:15 to 23:00 hours incremented by 00:15
minutes). Press the MENU button to select how
long the spa will run. Press POOL or SPA to exit
the User Setup mode.

5.4.4 Display Light Setup

1. Make sure the control is in the OFF mode.

2. To enter the User Setup mode, press and hold the

MENU button for 5 seconds.

3. To select display light setup, use the

Up or Down

button to scroll through to display SELECT

USER SETUP DISPLAY LIGHT

. Press the

MENU button. The SELECT DISPLAY LIGHT

2 MIN TIMEOUT:

(default spa timer setting) is

displayed. This option allows the display light to
turn off after 2 minutes. Press the MENU button
to select. Use the Up or Down button to scroll
to display

OFF:

SELECT DISPLAY LIGHT LIGHT

, this option allows the display light to turn

off, press the MENU button to select. Use the

Up or Down button to scroll to display SELECT
DISPLAY LIGHT LIGHT ON:

, this option allows

the display light to turn on, press the MENU
button to select. Press POOL or SPA to exit the
User Setup mode.

5.5 Set Point Lockout

Make sure the control is in the ON mode (POOL

or SPA), press and hold the Up and Down buttons for
5 seconds. The set point will be locked and the control
will operate in the mode it was in when the Set Point
Lockout occurred. If an attempt to change the set point
is made while the control is in Set Point Lockout, the
control will display SET POINT LOCKED. To unlock
the Set Point Lockout, press and hold the

Up or Down

buttons for 5 seconds. The unit will display SET POINT

UNLOCKED

.

5.6 Water Pressure Switch Adjustment

CAUTION

The water pressure switch should be
adjusted to turn the heater off when the
pump is off. Setting the switch to close at
too low of a fl ow can damage the appliance.
Adjust the switch to turn the heater off, not
on.

ATTENTION

Le manocontact de pression d’eau doit être
réglé de façon à ce que l’appareil cesse
de fonctionner si la pompe s’arrête. Si
le manocontact est réglé pour se fermer
lorsque le débit d’eau est trop faible,
l’appareil risque de s’endommager. Réglez
le manocontact pour qu’il arrête l’appareil, et
non pour qu’il le mette en marche.

PRECAUCIÓN

El interruptor de la presión del agua, deberá
ajustarse de forma que el calentador se apague
cuando se apague la bomba. La calibración del
interruptor para que pueda apagarse con fl ujos
demasiado bajos podría estropear el equipo.
Ajuste el interruptor para apagar el calentador,
no para encenderlo.

Page 23

The pressure switch is preset at the factory for
activation at 2 psi (14 kPa). This is the minimum
setting for the water pressure switch and works for
all basic installations as shown previously in Section

3.1 and Section 3.5 in this manual. Only adjust the
water pressure switch if the heat pump does not
operate when the proper flow is applied to unit or if
the heat pump does not shut off when the filter pump
is off. Occasionally, unusual plumbing configurations
or necessary restrictions in the plumbing may cause
pressure sensing problems. In these rare situations, the
plumbing system configuration may require adjustment
of the water pressure switch.

Adjustment of the pressure switch may be
necessary if any part of the filter system piping is 3 feet
(1 m) or more above the top of the heat pump jacket.

Do not adjust the pressure switch if the heat pump
is installed more than 11 feet (3,5 m) above or 5 feet
(1,5 m) below the pool surface. Consult your local
Jandy dealer for recommendations.

On some installations, the piping from the heat
pump to the pool is very short. The back pressure
could be too low to trigger the pressure switch. If this
happens, it may be necessary to install a directional
fitting or elbows where the return line enters the
pool. This will increase back pressure enough for the
heat pump to operate properly. If this configuration
is necessary, be sure to check that the system flow is
above the minimum requirement of 30 gpm after the
direction fitting or elbow has been installed.

Make sure the pool filter is clean before making
any pressure switch adjustment: A dirty filter will
restrict the water flow and the pressure switch cannot be
adjusted properly.

To adjust the pressure switch:

1. Be sure that all valves in the system are set to

allow water fl ow through the heat pump. Start the

fi lter pump.

2. Set the heat pump control to call for heat. Set the

heat pump control to the POOL HEAT mode.

then the fl ow in the system may be below the
minimum fl ow of 30 gpm needed for the safe
operation of the heat pump. Investigate and correct
any fl ow problems before adjusting the water
pressure switch.

4. Remove the heat pump’s control access panel. The
water pressure switch is located in the lower left
corner of the control compartment.

5. After confi rming the fl ow rate is at a minimum
of 30 gpm, slowly rotate the thumb wheel on
the water pressure switch in a counterclockwise
direction until the “NO FLOW” indicator
disappears from the control display. Remember
that there is a time delay before the heat pump
compressor will start.

6. Once the heat pump is running, turn off the fi lter
pump. The heat pump should turn off immediately.

7. If the heat pump continues to operate when the
fi lter pump is off, turn the thumb wheel on the
water pressure switch in a clockwise direction
until “NO FLOW” is displayed on the control and
the heat pump shuts down.

8. Check the setting of the water pressure switch by
starting and stopping the fi lter pump and checking
the control display and operation of the heater
between each fl ow change.

9. If the water pressure switch cannot be adjusted
to accommodate the conditions listed above,
an external fl ow switch must be added to the
plumbing system to ensure that the heat pump will
not operate without the proper fl ow through the
heat exchanger.

3. If the heat pump control displays “NO FLOW”,

Test Recommended Level

Free Chlorine or 1.0 to 3.0 ppm (3.0 to 5.0 spa)
Bromine 2.0 to 4.0 ppm (3.0 to 5.0 spa)
pH 7.4 to 7.6
Total Alkalinity (TA) 80 to 120 ppm
Calcium Hardness (CH) 200 to 400 ppm
Cyanuric Acid 30 to 50 ppm
Total Dissolved Solids (TDS) Less than 2000 ppm
Copper 0 ppm
* Concentration levels taken from “Basic Pool and Spa Technology” published by APSP (Association of Pool and

Spa Professionals).

Table 3. Optimal Water Chemistry Ranges

Page 24

Section 6. General Maintenance

6.1 Water Chemistry

Proper chemical balances are necessary for
sanitary bathing conditions as well as ensuring your heat
pump’s long life. Be sure to keep your chemical and
mineral concentration levels within the values indicated
in Table 3.

NOTE For spas, it is also necessary to perform water

changes in addition to chemical treatment. It is
recommended to change the spa water every
60 days for light usage and every 30 days if
usage is heavy.

6.2 Winterizing

CAUTION

Failure to winterize could cause damage to the
heat pump and will void the warranty.

ATTENTION

La garantie sera annulée si l’appareil n’est pas
hivernisé convenablement.

PRECAUCIÓN

La falta de acondicionamiento de la bomba de
calor para el invierno podía causar daños y
anular la garantía.

In areas where freezing temperatures occur, you
should protect your pump, filter, and heat pump from
the elements. Perform the following steps to completely
drain the heat pump (see Figure 15).

1. Turn off the electrical power to the heat pump at

the main breaker panel.

4. Open the drain located on the lower front panel of
the heat pump to drain the remaining water from
the heat exchanger. Leave the drain open until the
unit is ready for seasonal start-up. Make sure all
water has drained from the heat pump.

5. Cover only the top of the heat pump to prevent
debris from falling into the unit. Do not wrap the
sides of the heat pump with any plastic or other
material that will retain heat or moisture inside the
unit.

6.3 Spring Start-Up

If your heat pump has been winterized, perform

the following steps when starting the system in the
Spring:

1. Uncover the heat pump and inspect the top and
sides for any debris or structural problems.

2. Close the petcock located on the lower front panel
of the heat pump.

3. Connect the water inlet and outlet unions located
on the lower front panel of the heat pump.

4. Turn on the fi lter pump to supply water to the
heat pump. Circulate water through the system
long enough to cycle all of the pool water through
the fi lter. Check for leaks in and around the heat
pump.

5. Check the pool chemistry and balance as
necessary.

6. Turn on the electrical power to the heat pump at
the main breaker panel.

2. Shut off the water supply to the heat pump.

3. Disconnect the water inlet and outlet unions
located on the lower front panel of the heat pump.

Water Outlet Union

Figure 15. Winterizing the AE-Ti Heat Pump

Water Inlet Union

Petcock
(Leave open until unit
is ready to start-up)

Page 25

6.4 Inspection and Service

Jandy Heat Pumps are designed and constructed
to provide long performance life when installed and
operated properly under normal conditions. Periodic
inspections are important to keep your heat pump
running safely and efficiently through the years.

6.4.1 Owner Inspection

CAUTION

Do not use this heat pump if any part has been
under water. Immediately call a qualifi ed service
technician to inspect the heater and replace any
part of the control system which has been under
water.

ATTENTION

N’utilisez pas cet appareil s’il a été plongé dans
l’eau, même partiellement. Faites inspecter
l’appareil par un technicien qualifi é et remplacez
toute partie du système de contrôle et toute
commande qui ont été plongés dans l’eau

PRECAUCIÓN

No utilice esta bomba de calor si algunos de
sus componentes han estado debajo del agua.
Póngase inmediatamente en contacto con un
técnico de mantenimiento cualifi cado para que
inspeccione el equipo y reemplace cualquier
parte del sistema de control que haya estado
debajo del agua.

Jandy recommends that you inspect your heat
pump on a regular basis and especially after abnormal
weather conditions. The following basic guidelines are
suggested for your inspection:

1. Keep the top and surrounding areas of the heat

pump clear of all debris.

2. Keep all plants and shrubs trimmed and away from

the heat pump.

The heat pump will produce condensation (water)
while in operation. The heat pump base is designed to
allow the condensation to exit through the bottom drain
port when the unit is running. The condensation will
increase as the outdoor air humidity level increases.
Check the following at regular intervals to ensure proper
condensate drainage:

1. Visually inspect and clear the bottom drain ports

of any debris that could clog the ports.

2. Ensure that condensate water does not puddle
inside the heat pump

3. Ensure that condensate run-off is properly directed
away from the equipment pad to keep it from
undermining the pad.

During normal operation, the heat pump

produces three to five gallons of condensate per hour.
If condensate drainage is above this range during
operation or if water continues to drain from the base
when the heat pump is not in operation for more than an
hour, a leak in the internal plumbing may have occurred.
Call a qualified heat pump technician to investigate the
problem.

Keep the top air flow discharge and air flow intake

area clear of debris so the air flow though the heat pump
is not restricted. The cooler discharge air from the top
should not accumulate and be drawn into the side air
intake coils. Keep all plants and shrubs trimmed away
from the heat pump.

Make sure the front of the unit is accessible for

future service.

Keep lawn sprinkler heads from spraying on the

heat pump to prevent corrosion and damage. Use a
deflector if needed.

If the unit is installed under a very sharp roof pitch

or under a roof without a gutter, a gutter or diverter
should be fitted to prevent excessive water from pouring
down into the unit.

6.4.2 Professional Inspection

Inspections performed at least once a year by a

qualified technician are required to maintain your heat
pump’s safe and efficient operation. The following
basic safety checks must be performed.

1 Check for loose or broken wires and terminal

connections.

2. Verify the pressure switch operation. Turn the heat
pump OFF. Disconnect the power to the pump
time clock, or turn the pump time clock to an OFF
position. Turn the heat pump back ON. The heat
pump must not come on.

3. Inspect the electrical controls, specifi cally the
following:

a. High and Low limits
b. Pressure switch
c. Temperature control

4. Inspect the evaporator coil for blockage and clean
as necessary.

Page 26

5. Check for spider webs or debris in the condensate
drain; clean if necessary.

6. Conduct a normal operating cycle and observe that
the unit operates properly.

Section 7. Professional Maintenance
and Service

7.1 Heat Pump Design

The Jandy Air Energy Heat Pump is one of the

most efficient ways to heat a pool or spa. The heat pump
transfers heat from the outside air to the pool or spa
water by means of an internal heat exchanger.

When the fan is turned on, warm air is drawn

through the refrigerant charged evaporator, turning
the cold liquid refrigerant to a warm gas. The gas then
flows through the compressor where it is compressed
resulting in a much higher temperature.

The hot gas enters the heat exchanger where the

water extracts the heat. The pump pulls in cool pool
water, which in turn converts the hot gas back into a
liquid refrigerant and starts the cycle over again.

NOTE The maximum heat output and effi ciency of

a heat pump is dependent upon the quality
and performance of the major components
used. Equally important are the environmental
conditions (for example, air temperature,
humidity, water temperature, and wind).

Reversing Valve - (For Hybrid Units with Optional

Chiller and Hot Gas Defrost) The reversing valve
reverses the fl ow of the refrigerant, which results
in transferring cold gas to the water, thus lowering
the temperature.

COLD AIR OUT

FAN

EVAPORATOR
COIL

WARM AIR IN

TITANIUM HEAT
EXCHANGER

COMPRESSOR

WATER

OUTLET

Figure 16. Heat Pump Operation Overview

WATER

INLET

7.2 Heat Pump Components and

Operation

Evaporator - As air passes through the evaporator, the

refrigerant in the evaporator absorbs heat from the
ambient air. The warmer the ambient air and the
larger the surface area of the evaporator the more

heat it can collect

Fan - The heat pump fan produces high volume airfl ow.

Adequate airfl ow is required to move warm air
through the large evaporator.

Compressor - The compressor compresses the

refrigerant gas to a higher pressure, increasing the
temperature.

Heat Exchanger - As the fi nal step to the heating

process, the heat exchanger transfers the heat
from the hot gas to the water. (Also known as a
condenser.)

Page 27

Section 8. Troubleshooting

8.1 Troubleshooting Guide

The following table provides symptoms and
solutions for general troubleshouting problems for the
heat pump.

SYMPTOM CORRECTIVE ACTION

Heat pump will not start, no control board display. Breaker or fuse may be tripped. Reset breaker or check

fuse. If heat pump still does not run, call for service.
Three-phase models only - The phases may be
reversed or there may be a loss of phase, call for service.

Heat pump will not start, control board display working. Heat pump may be in delay count down of 5 minutes.

Make sure control board thermostat is calling for heater
to come on (check setting on thermostat and temperature
reading). Make sure heat pump is not in cooling mode.

Heat pump runs but does not heat. Verify cold air is blowing out the top of the heat pump. If

the heat pump has just been installed or if the pool water
has been allowed to cool significantly, it is necessary
to run the heat pump continually for 24-48 hours. If the
heat pump has been in operation for some time, increase
the circulating pump time, or switch the control board
to Maintain Heat function. If heating a spa, verify no air
intake stand pipes are open. If heat pump still does not
heat, call for service.

Heat pump does not run and control board displays
FAULT­LOW WATER FLOW

Heat pump does not run and control board display
shows
FAULT­HIGH REF PRESSURE

Heat pump does not run or short cycles and control
board display shows
FAULT­LOW REF PRESSURE

Heat pump leaking water. Possible heat exchanger or plumbing leak. Turn the

Verify circulating pump is on and all necessary valves
are in the correct positions. Verify filter and skimmers
are clean. Check water level in pool. Temporarily turn off
all fountains and water falls that bypass the heat pump
water inlet. If this does not correct the problem, call for
service.

Verify circulating pump is on and that there are no
water flow restrictions to the heat pump. Make sure all
necessary valves are open or in the proper positions to
allow proper water flow to the heat pump. Verify filter and
skimmers are clean. Check for water level in the pool.
This condition may also appear if the heat pump has
not been operated for an extended period. To clear the
condition, cycle the heat pump, on and off, up to 3 times.
If this does not correct the problem, call for service.

Check that fan is operating and air is coming out of the
top of the heat pump, while short cycling. If heat pump
does not run at all, call for service.

heat pump off, then turn circulating pump off for at least
one hour to see if the water leak stops. If the water leak
stops, normal condensation is occurring. If the water leak
continues, after the heat pump is shut off for at least one
hour, call for service.

Table 4. Heat Pump Troubleshouting Guide

Page 28

8.2 Diagnostics

In the event a pressure switch opens or another

fault condition occurs, the LCD screen will display

DIAGNOSTIC CONDITION DESCRIPTION

the fault until the problem has been resolved. Please
refer to the following table for the list of diagnostic
conditions.

FAULT­LOW WATER FLOW

FAULT­LOW REF PRESSURE

FAULT­HIGH REF PRESSURE

FAULT­HIGH WATER TEMP

Low or restricted water flow through the heat pump.

The external bypass valve is in the wrong position, or the water
flow switch has malfunctioned. The water flow switch opens creating
a fault and the heat pump shuts off.

When the ambient temperature is low, the suction pressure can
drop significantly.

This fault will cause the low pressure switch to open and the control
will shut off the compressor.

When the head pressure builds too high, the high pressure switch
will open causing the heat pump to shut off immediately.

The control will sense this fault condition and shut off the
compressor until the switch re-closes.

When the POOL or SPA water temperature heats to the maximum
allowed temperature or above, there could be safety risks for
anyone in the water.

The water thermostat will read this temperature and the control will
shut off the heat pump unless it is in CHILLER mode.

This feature also remains active when the control calls for
heat through a remote thermostat. This is to insure that water
temperature does not go to an abnormally high level due to a
possible malfunction of the remote sensor.

FAULT­SHORTED COIL SENSOR

-or­FAULT­OPEN COIL SENSOR

FAULT­SHORTED WATER SENSOR

-or­FAULT­OPEN WATER SENSOR

Table 5. Heat Pump Diagnostics

In the event that the coil temperature sensor malfunctions or is not
connected the control will shut off the heat pump.

In the event that the water temperature sensor malfunctions or is
not connected the control will shut off the heat pump.

Section 9. Replacement Parts

9.1 Ordering Information

To order or purchase parts for the AE-Ti models
of heat pumps, contact your nearest Jandy dealer or
distributor. See the Jandy web site at www.jandy.com

9.2 Jandy AE-Ti Heat Pumps Parts List

Key
No. Description Model No.

1 Top Enclosure, Jacket 1500 R3009700
1 Top Enclosure, Jacket 2000, 2500, 3000 R3009100
2 Service Access Panel All R3000500
3 Control Cover - Smoked All R3000601
4 Fan Motor, 1/6 HP, 208 - 230 VAC 1500 R3000703
4 Fan Motor, 1/2 HP, 208 - 230 VAC 2000, 2500, 3000 R3000701
5 Contactor, 1-Phase All R3000801
5 Contactor, 3-Phase 2000, 2500, 3000 R3000802
6 Transformer, 240V 24VA All R3000901
7 Water Pressure Switch All R3001000
8 Capacitor, Fan Motor, 3/370 MFD 1500 R3001101
8 Capacitor, Fan Motor, 7.5/370 MFD 2000, 2500, 3000 R3001100
9 Capacitor, Compressor, 60/370 1500 R3001204
9 Capacitor, Compressor, 80/370 2000, 2500, 3000 R3001203
10 Controller Assembly, Universal All R3008800
11 Refrigerant HP Switch All R3001400
12 Refrigerant LP Switch All R3001500
12 Refrigerant LP Switch (Heat/Cool) 2500,3000 R3001501
13 Wire Harness Kit (Not Shown) All R3009000
14 Fan Blade Set 1500 R3001701
14 Fan Blade Set 2000, 2500, 3000 R3001700
15 Fan Guard 1500 R3001801
15 Fan Guard 2000, 2500, 3000 R3001800
16 Plumbing Bypass Assembly All R3001900
17 2” PVC Union Set All R3002000
18 Evaporator Coil/Guard 1500 R3002104
18 Evaporator Coil/Guard 2000 R3002101
18 Evaporator Coil/Guard 2500 R3002102
18 Evaporator Coil/Guard 3000 R3002103

19 Heat Exchanger Drain Kit (Not Shown) All R3002200
20 Heat Exchanger Replacement Kit 1500 R3009900

20 Heat Exchanger Replacement Kit 2000, 2500, 3000 R3002300
21 Compressor (40K), 1-Phase 1500 R3009800
21 Compressor (60K), 1-Phase 2000 R3002500
21 Compressor (68K), 1-Phase 2500 R3002600
21 Compressor (81K), 1-Phase 3000 R3002700
21 Compressor (60K), 3-Phase 2000 R3003400
21 Compressor (68K), 3-Phase 2500 R3003500
21 Compressor (81K), 3-Phase 3000 R3003600
22 Thermal Expansion Valve, 2 1/2 Ton (Not Shown) 1500 R3002803
22 Thermal Expansion Valve, 5 Ton (Not Shown) 2000, 2500, 3000 R3002801
23 Water Temperature Sensor All R3002900
24 3-Phase Monitor (3-Phase Models Only) (Not Shown) 2000, 2500, 3000 R3003000
25 Air Temperature Sensor All R3003100
26 Reversing Valve (Optional, Not Shown) 2500,3000 R3003800
27 Achor Bracket Set (Not Shown) All R3003203
28

Heat Pump Drain Kit (Not Shown)

29

Junction Box Cover
30 Power Interface PCB All R3009200
31 Fan Relay (Not Shown) All R3009300

for the nearest service center. If they cannot supply you
with what you need, contact Jandy Customer Service
Department at P.O. Box 6000, Petaluma, California,
94954, Telephone [phone] extension 245.

Order
Part No.

All
All

R3004100
R3004600

Page 29

Page 30

9.3 Jandy AE-Ti Heat Pumps Exploded View

15

25

11

RED WIRE

BLUE WIRE

These pressure switches are installed in
the refrigerant line near the compressor

YELLOW WIRE

12

ORANGE WIRE

A

29

28

20

3

1

10

14

4

18

21

2

B

17

5

23

16

6

31

30

9

8

7

DETAIL “B”

DETAIL “A”

Figure 17. Jandy AE-Ti Heat Pumps Exploded View

NOTES

Page 31

Page 32

NOTES

NOTES

Page 33

LIMITED WARRANTY

Thank you for purchasing Jandy® pool and spa products. Jandy Pool Products, Inc. (manufacturer of pool and
spa heaters, Air Energy Heat Pumps, and Clormatic Electronic Chlorine Generators) warrants all parts to be free
from manufacturing defects in materials and workmanship for a period of one year from the date of retail
purchase, with the following exceptions:

AquaLink

•
NeverLube® valves are warranted for the life of pool and/or spa on which they were originally installed.

•
AquaPureTM Electronic Chlorine Generator Electrolytic Cells carry a 5 year limited warranty on a prorated basis.

•
Heat pump titanium coils carry a limited lifetime warranty.

•

This warranty is limited to the first retail purchaser, is not transferable, and does not apply to products that have
been moved from their original installation sites. The liability of Jandy Pool Products, Inc. shall not exceed the
repair or replacement of defective parts and does not include any costs for labor to remove and reinstall the
defective part, transportation to or from the factory, and any other materials required to make the repair. This
warranty does not cover failures or malfunctions resulting from the following:

1. Failure to properly install, operate or maintain the product(s) in accordance with our published Installation,

Operation and Maintenance Manuals provided with the product(s).

2. The workmanship of any installer of the product(s).

3. Not maintaining a proper chemical balance in your pool and/or spa [pH level between 7.2 and 7.8, Total

Alkalinity (TA) between 80 to 120 ppm, Total Dissolved Solids (TDS) less than 2000].

4. Abuse, alteration, accident, fire, flood, lightning, rodents, insects, negligence or acts of God.

5. Scaling, freezing, or other conditions causing inadequate water circulation.

6. Operating the product(s) at water flow rates outside the published minimum and maximum specifications.

7. Use of non-factory authorized parts or accessories in conjunction with the product(s).

8. Chemical contamination of combustion air or improper use of sanitizing chemicals, such as introducing

sanitizing chemicals upstream of the heater and cleaner hose or through the skimmer.

9. Overheating; incorrect wire runs; improper electrical supply; collateral damage caused by failure of O-Rings,

DE grids, or cartridge elements; or damage caused by running the pump with insufficient quantities of water.

®

RS units installed with Jandy Surge Protection Kits will be covered for two years.

LIMITATION OF LIABILITY:

This is the only warranty given by Jandy Pool Products, Inc. No one is authorized to make any other warranties
on Jandy Pool Products, Inc.'s behalf. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,

EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. JANDY POOL PRODUCTS, INC. EXPRESSLY
DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT OR
PUNITIVE DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY. This warranty gives

you specific legal rights. You may also have other rights which vary by state or province.

WARRANTY CLAIMS:

For prompt warranty consideration, contact your dealer and provide the following information: proof of purchase,
model number, serial number and date of installation. The installer will contact the factory for instructions
regarding the claim and to determine the location of the nearest designated service center. If the dealer is not
available, you can locate a service center in your area by visiting www.jandy.com or by calling our technical
support department at [phone] extension 260 [for heat pumps call [phone]]. All returned parts
must have a Returned Material Authorization number to be evaluated under the terms of this warranty.

ETL LISTED

CONFORMS TO

UL STD 1995

CERTIFIED TO

H0569300D

CAN/CSA C22.2 NO.236

6000 Condor Drive • Moorpark, CA USA 93021

2735 NW 63rd CT• Fort Lauderdale, FL USA 33309

• 707.776.8200 • Fax [phone]

• 954.970.4800 • Fax [phone]

Litho in U.S.A. © Jandy Pool Products, Inc. 0609

Jandy Pool Products, Inc.